DAY ONE
8:30AM REGISTRATION
8:30AM DISPLAY OPENS (ARRIVAL COFFEE)
8.45AM OFFICIAL OPENING ADDRESS BY WA HEALTH MINISTER - The Hon. Meredith Hammat BA MIR MLA
Join Western Australia’s Minister for Health and Mental Health, The Hon. Meredith Hammat MLA, as she officially opens the Pharmacy WA Forum 2026. Minister Hammat will share her vision for the future of healthcare in WA and reflect on the important role community pharmacy plays in delivering accessible, sustainable, and patient-centred care across the state.
9.20AM YOUR INSPIRATION – LEADING THROUGH CHANGE: GRIT, GRACE AND GETTING ON WITH IT – Kath
Change isn’t always chosen- but how you show up in the face of it defines everything. With a story that redefines resilience, Kath brings a fresh perspective on navigating uncertainty, leading with empathy, and turning challenges into catalysts for growth. Change is about stepping up, staying grounded, and helping your team do the same when everything’s shifting around them. She offers practical strategies to embrace uncertainty, reframe obstacles, and build a mindset that sees change not as a threat, but as an opportunity for reinvention and growth.
10.10AM MORNING TEA
11.00AM YOUR GUILD UPDATE – Trent Twomey and Anthony Tassone
Hear directly from Pharmacy Guild of Australia National President Trent Twomey and Chair of the Health Economics and Policy Committee, Anthony Tassone, as they provide an update on national advocacy, policy and industry developments impacting community pharmacy, and discuss the priorities shaping the future of the profession.
11.50AM FROM COMPLIANCE TO CAPABILITY: PRACTICAL QSPP IMPLEMENTATION - Panel Session
This practical session explores how pharmacies can implement QSPP requirements within everyday workflows, with a focus on digital enablement. Featuring a vendor-neutral discussion, industry leaders will share how digital platforms can support compliance, improve efficiency, and embed quality practices into routine operations.
12.30PM LUNCH
1.30PM AI IN PRACTICE: TURNING OPPORTUNITY INTO IMPACT
Drawing on his experience leading AI capability building across industry, education and health, Alex will cut through the hype to provide a clear and accessible overview of the opportunities, challenges and policy considerations surrounding AI adoption.
2.20PM AFTERNOON TEA
3.00PM RETHINKING INNOVATION IN PRACTICE - Jason Clarke
In this high-energy keynote, Jason Clarke challenges conventional thinking and explores how innovation can be embedded as a practical, everyday discipline. Through engaging ideas and actionable frameworks, he will demonstrate how to unlock creative thinking, adapt to rapid change, and identify better ways of working in an evolving environment.
SIGNALS, SHIFTS AND STRATEGIC CHOICES - Panel Session
Following his keynote, Jason Clarke will facilitate a panel discussion with industry leaders exploring the trends, challenges and opportunities shaping the future of community pharmacy. Together, they will examine the key shifts influencing the profession and discuss the strategic choices pharmacy owners can make to remain competitive, relevant and successful in the years ahead.
5.00PM - 7.00PM COCKTAIL EVENT
After a day of thought-provoking discussions and practical insights, join us for an evening of connection, celebration and networking at the Winter Warmer Cocktail Event. Step into a magical winter-inspired setting and enjoy an unforgettable evening surrounded by sparkling lights, seasonal styling, great food and refreshing drinks. This relaxed event provides the perfect opportunity to reconnect with colleagues, meet new industry contacts and continue the conversations sparked throughout the day.
Koschel
- Alex Jenkins
DAY TWO
8:40AM DISPLAY OPENS (ARRIVAL COFFEE)
9.00AM OFFICIAL OPENING ADDRESS BY THE LEADER OF THE OPPOSITION - Basil Zempilas MLA
Join Leader of the Opposition, Mr Basil Zempilas MLA, as he opens Day 2 of the Pharmacy WA Forum 2026. In this address, Mr Zempilas will outline the Opposition’s priorities for health and share his perspective on the challenges and opportunities facing Western Australia’s healthcare system.
9.10AM FIVE PILLARS OF PERFORMANCE – Jay Pottenger
Drawing on insights from mental health, neuroscience and workplace wellbeing, Jay Pottenger explores the Five Pillars of Performance: Digital, Mental, Emotional, Physical and Social Health, and how each contributes to resilience, productivity and overall wellbeing. Through practical strategies and evidence-based tools, Jay will show delegates how to better manage stress, strengthen focus, protect their wellbeing and build the capacity needed to perform at their best, both professionally and personally.
10.05 AM MORNING TEA
PHARMACY MANAGEMENT
CROWN BALLROOM 1 & 2
Industrial Relations in Focus: Join Kate Hall for an update on the latest industrial relations changes, workforce trends, and workplace obligations impacting community pharmacy in 2026. Kate Hall
How to turn your customer into your patient: Discover how to transform everyday customer interactions into lasting patient relationships and grow your pharmacy’s role as a trusted provider of healthcare services. Que-anh Langcay
QCPP to QSPP: Introducing the Quality & Safety Pharmacy Program Gain a practical understanding of QSPP requirements, accreditation expectations, and the processes pharmacies will need to demonstrate from 1 October 2026. Natalie Willis & Erica Vowles
1.00 PM LUNCH
BREAKOUT SESSIONS
INVESTMENT & TECHNOLOGY
CROWN BALLROOM 3A
Be Seen, Be Chosen: Growing Your Pharmacy Through Service Promotion - Learn how to raise awareness of your pharmacy’s services, attract more patients, and turn great offerings into meaningful community engagement with practical marketing strategies.
Sarah Rendell
It Takes an Ecosystem: Technology’s Role in the Future of Quality Pharmacy Care: Learn how digital solutions can support QSPP compliance, improve pharmacy operations, and strengthen patient care outcomes. Aaron D’Souza
Federal Budget Update: Implications for Community Pharmacy - Hear the latest Federal Budget updates and their implications for community pharmacy, from funding and policy changes to future opportunities for the sector. Priya Narsing
2.00 PM POWERFUL UNDER PRESSURE - Di Darmody
PHARMACY PRACTICE
CROWN BALLROOM 3B
Implementing Full Scope: Real-World Considerations for Pharmacy -Explore the practical steps to implementing full scope services, from operational readiness to patient uptake. Michelle Bou-Samra & Suzanna Nash
Vaccine Funding Eligibility Essentials: A practical guide to vaccine eligibility, funding pathways, and correct vaccine selection to support compliance and reimbursement. Anna Geha & Melissa Benson
Implementing Full Scope: Real-World Considerations for Pharmacy - Explore the practical steps to implementing full scope services, from operational readiness to patient uptake. Michelle Bou-Samra & Suzanna Nash
CLINICAL CROWN BALLROOM 3C
Safe co-prescribing with MHT/HRT: Naturopath Tracee Blythe explores safe co-prescribing with MHT/HRT and the role of integrative, evidence-informed care in supporting women through menopause.Tracee Blythe
Menopause Management in Practice: Explore the pharmacist’s role in menopause care, including symptom management, treatment options, and practical strategies to support women with confidence. Bo Youn Kim
Familial
Hypercholesterol-aemia (FH) and Lp(a): Early Detection, Awareness and the Role of Community Pharmacy Dr Andrew Martin & Christine Tawtel
In this final session, join Di Darmody for an inspiring and energising close to two days of learning, connection and reflection. Drawing on her experience in high-pressure environments and her personal journey through burnout, Di explores how leaders can rethink their relationship with stress and build the resilience needed to thrive in demanding roles.
2.55
