Destro’s Pharmacy Loyalty Program Loyalty Terms and Conditions – effective from 5TH Oct 2026 By applying for and/or using your Destro’s Pharmacy Loyalty Membership, claiming any loyalty points or participating in the Program, you agree to be bound by these Terms and Conditions, including any variations from time to time. References to "we", "us" or "our" refer to Destro’s Pharmacy (the Pharmacy). 1. Becoming a Member 1.1 To become a member of the Destro’s Pharmacy Loyalty Program, you must be an individual over 18 years of age with a current Australian residential address and complete a loyalty signup instore. 1.2 Membership is only valid at Destro’s Pharmacy, 197-201 Victoria Drummoyne, NSW 2047. Loyalty points can only be earned and redeemed at this pharmacy. 1.3. We may refuse your application for membership or cancel a membership for any reason. 1.3. Membership is free (there is no joining fee). 1.4. You may terminate your Membership of the Program at any time by contacting the Destro’s Pharmacy at which you signed up, or by emailing health@destropharmacy.com.au. 1.5. It is your responsibility to ensure that your personal details are kept up to date and to advise if your Card is lost or stolen (if received at time of signing up). 2. Earning Points 2.1. Points are earned by identifying yourself as a loyalty member at the time of purchase on eligible in-store purchases. 2.2. Points cannot be earned on prescription medicines, Pharmacist Only medicines, Pharmacy Only medicines or any other items/categories excluded by the pharmacy from time to time (Exempt Items). 2.3. Members earn 1 point for every $1.00 spent on eligible purchases unless otherwise stated. 2.4. Bonus points may be offered from time to time as part of promotional activity.
2.5. Points are not transferable, not redeemable for cash and may only be redeemed at Destro’s Pharmacy. 2.6. Points earned through error, fraud, dishonesty or refunded transactions will be deducted from your points balance. 3. Redeeming Points 3.1. Points may be redeemed for rewards at a rate of 300 points for $10 off eligible purchases. 3.2. No cash refund will be made where the points balance exceeds the price of the items purchased. 3.3. Points may only be redeemed by the registered loyalty member. 3.4. Points cannot be redeemed on Exempt Items (ie “Pharmacy Only”, “Pharmacist Only” or prescription medicines (or as otherwise advised by Your Local Community Pharmacy). 4. Privacy 4.1. We collect, use and disclose your personal information to enable you to be able to participate in the Program and to provide you with information and offers through the Destro’s Pharmacy Loyalty Program. Any personal information collected will be handled in accordance with our Privacy Policy. 4.2. By joining and participating in the Destro’s Pharmacy Loyalty Program, you acknowledge that you have read and understood our Privacy Policy and consent to your personal information including health information being disclosed to Symbion Pty Ltd (ABN 25 000 875 034) and Intellipharm Pty Ltd (ABN 92 001 235 374) for the operation and administration of the loyalty program. Symbion will handle any information disclosed to it in accordance with its privacy policy which can be found at https://www.symbion.com.au/privacy-policy/. Intellipharm will handle any information disclosed to it in accordance with its privacy policy which can be found at https://intellipharm.com.au/privacy-policy/. You agree and consent to information being disclosed to Symbion and/or Intellipharm for the operation of the Program and for marketing, planning, product development, research and other purposes relating to the Program. 4.3. You agree that by registering and participating in the Destro’s Pharmacy Loyalty Program, we (including Symbion) may contact you from time to time by mail, phone, email, or SMS with marketing material (including in relation to products and
services) about the Destro’s Pharmacy Loyalty Program, Your Local Pharmacy and its related businesses that may offer products and services. 4.4. To opt out of receiving marketing material, you can unsubscribe by updating your membership profile at www.loyaltyone.com.au or instore at Destro’s Pharmacy. 5. Changes to the Program 5.1. We, (including Symbion and Intellipharm) reserve the right to change, suspend or terminate these Terms and Conditions or the Destro’s Pharmacy Loyalty Program at any time, without notice, even if this would reduce or eliminate the number of Points already issued or result in cancellation of Points already issued. 5.2. We will use our reasonable endeavours to notify you by posting a notice in-store at Destro’s Pharmacy. 5.3. Neither we (or Symbion and/or Intellipharm) will be liable to you for the termination of the Destro’s Pharmacy Loyalty Program for any reason, whatsoever, including for any Points on your Membership at the time of termination. 6. General 6.1. Any tax, liability or duty incurred by you arising from your participation in the Your Local Community Pharmacy Rewards Program is your responsibility. 6.2. Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law.