PGL Family Adventures brochure 2019

FAMILY adventures ther more exciting !

Altoge

Activity holidays y Short breaks UK and France y 2019

FAMILY Adventures

“ PGL allowed us to reconnect

and show the kids that grown-ups can have just as much fun! ” Milburn Family

Take some time out with your family and experience an unforgettable adventure with us!

We understand the importance of spending quality time together and that’s exactly what you can expect on our family adventures. With a wide range of activities, sociable evenings and time to escape the routines and distractions of modern life, our holiday formula is specifically designed to work for everyone in your family.

We take care of everything for you, meaning you can relax and bond more closely with your children, away from screens and devices. Reconnect, learn more about each other, meet like-minded families and share an experience that will be remembered, talked about and treasured.

Just bring your sense of adventure and fun!

Contents 4 6 8 10 14 18

2

-5 -7 -9 - 13 - 17 - 19

What is a PGL Family Adventure?

For every family What our families say UK Multi Activity holidays French Adventures Important information

Family time

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

63

FAMILY Adventures

“ Great activities, great location, great facilities, great staff = fabulous holiday! ” Weeks Family

What is a PGL Family Adventure?

Since 1957, we’ve been pioneers of activity holidays and set the standards in what we do. We've welcomed thousands of children, groups and families to PGL and have used all that experience to perfect our unique family holiday formula.

Our family adventures are full of fun, packed with exciting activities and based at our specialist adventure centres across the UK and France. With everything planned and managed for you by our dedicated, friendly team and no meals to prepare, you can just relax and enjoy your holiday.

In the UK our holidays are all based on our classic Multi Activity formula, which is all about trying as many activities as you can. They are available in a variety of durations throughout the school holidays.

Our French Adventures offer stunning scenery, sights and climates along with some incredible, different activities to enjoy.

Whatever the adventure you choose, there’s never a dull moment on one of our holidays!

4

Our formula

Days packed with activities It's the huge range of fantastic activities, led by our incredible team of staff, that set our holidays apart.

From abseiling and canoeing to zip wires and giant swings, plus each adventure-packed day is rounded off with our fantastic evening entertainment programme!

Your home for the holiday

OUR FAMILY VALUE PROMISE 4 Kids under five go FREE on UK Multi Activity holidays 4 More rooms available for smaller or single parent families with no low-occupancy charges 4 10% Group Saver discount 4 No hidden extras 4 Inclusive pricing

Stay at one of our 11 centres across the UK and France. Each has its own unique feel and has everything you need in one place. Choose from an activity-based adventure in the UK, or head to France and enjoy an adventure overseas, visiting Paris, Disneyland® or even canoeing through the breathtaking Ardèche gorge.

Everything taken care of We take all of the planning out of it for you! Plus, there are no hidden costs to spoil your stay.

Everything you need is included: Accommodation, all meals, activities and entertainment. No special equipment or experience required!

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

65

FAMILY Adventures

“ My family has never had

so much fun on holiday; we loved every minute. ” Bellamy Family

Is a PGL Family Adventure right for my family?

We know that every family is unique and we’re proud of the range of family combinations that enjoy what we do.

Whether it’s just you and your child, or you bring the whole clan plus grandma and grandad, there’s something for everyone and you’re sure to meet other like-minded families along the way.

Plus, with such a wide range of holidays, durations and centres to choose from, we're confident you'll find the perfect fit for your family, diary and budget.

6

For every family

One size fits all From first-timers, regulars, single parents and groups of family friends, to large families, grandparents, families with young children or teenagers and everything in between – it’s not often you can say one size fits all but that’s exactly what our holidays do.

Something for everyone You don’t have to be super sporty or have tried adventurous activities before, just come along, bring your sense of adventure and get ready to make some special memories with your family.

Supporting you all the way Our amazing centre teams are there to guide you and your family through every activity and provide gentle encouragement. Your itinerary will be planned for you but there’s no pressure to take part if you’d rather not – you set your own goals, and leave each session feeling you’ve all accomplished something as a family!

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

67

FAMILY Adventures

“ Honestly,

the best holiday we’ve ever had. ” Miller Family

Hundreds of families visit us every year and we love to hear back from each and every one!

The feedback that our families leave after their stay is very important to us.

We feature it on our website and in our brochure to help bring to life the fun, memorable and sometimes life-changing experiences that families have with us.

There are so many ways to find out more so call us, go online or visit our Facebook page to start your 2019 adventure today.

“ I really feel that the trip has opened our eyes to new experiences and will have positive influence on our free time together at home.ˮ Hodge Family

“ My son said it was the best holiday he’s ever had.

He has gained so much confidence. We have shared so many things this week, We all feel very close.ˮ Cobain Family

“ Absolutely wonderful family experience – no devices,

just fantastic fun family time with awesome outdoor activities. My moody pre-teen turned into a giggling adventurous girl again.

Fitzgerald Family

ˮ

*Based on survey results of 520 responses to questionnaires as at December 2018.

8

What you say

Scores that speak for themselves Of our families who have visited us in 2018*…

• 99.8% agreed that they spent quality time together as a family • 99.1% said we met or exceeded their expectations of the benefits to their family • 97.7% said their holiday was value for money

Join the conversation Join our PGL Family Adventures Facebook page to find out what other families have to say about our adventures. Interact with us, get live insights and keep in touch with the latest news and special offers.

Find out more This brochure is a great place to start but to see our centres for yourself with virtual tours, further information on all our holidays, sample itineraries and more, visit our website. Or call our team of friendly holiday consultants who will be able to answer any questions you may have.

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

69

FAMILY Adventures

UK Multi Activity Holidays The original and still the best Our Multi Activity holidays based in the UK are the most popular choice with families and it’s clear to see why! We’ve been perfecting our holiday formula since 1957 and think we've found the perfect balance of adventurous activities, time to relax and good honest family fun.

Based around a full programme of multi activities (there’s over 40 across our UK centres*), these holidays come in a variety of shapes and sizes to suit every family. If you ask us, our seven night holidays are the best option! They are long enough to get to try almost all of the activities on offer. Can't make a full week?

Our shorter breaks and bite-sized weekends are perfect for busy families or those just wanting to try it out!

Dalguise

Whichever Multi Activity holiday you choose, we've an adventure centre for your family to call home for the holiday. There are eight centres across the UK and each one has its own style and feel. Traditional countryside hideaways, waterside retreats or woodland centres – the choice is yours! *Activities vary at each centre.

Caythorpe Court Boreatton Park Bawdsey Manor Liddington

Barton Hall

Included in your holiday

Little Canada Osmington Bay

Everything you need is included in the price you pay!

4 4 4 4 4 4

10

Accommodation at one of eight centres Good food to keep you fuelled for your adventure Full activity packed programmes Equipment, just bring your sense of adventure A team on hand to ensure you have the best time Evening entertainment

More online • Customer reviews • Prices and dates • Picture galleries • Itineraries

Activity holidays Multi

Packed with activities We offer over 40 different adventure activities across all our UK centres and we pack in as many as possible on every Multi Activity holiday.

Reach new heights

• Abseil • All Aboard • Climbing • Crate Challenge • Giant Swing • High Ropes • Jacob's Ladder

Make a splash

Learn new skills

• Aeroball • Archery • Ball Sports • Buggy Build • Catwalk • Challenge Course • Fencing • Low Ropes

• Canoeing • Dragon Boating • Giant Stand Up Paddle Boarding • Kayaking • Raft Building • Sailing • Swimming

• Trapeze • Tree Climb • Vertical Challenge • Zip Wire

Explore together

• Problem Solving • Quad Biking • Rifle Shooting • Slacklining • Survivor • Team Games • The Matrix

• Beach Walk • Burn Walk • Forest Hike • Hike • Mountain Biking • Nature Trail

• Orienteering • Sensory Trail • Tunnel Trail

Find your perfect fit Multi Activity means packing as much as you can into your stay, making the most of every second with us. Whether you choose to stay seven, four or two nights, each day plenty of activities are planned and we do our best to make sure there’s something that every member of the family will enjoy.

7 NT HOLIDAYS

PRICES FROM

£469 £379 FREE Adult

Child 5-18

Under 3

Enjoy up to 20 activity sessions on a weeklong adventure (that’s enough time to try almost all the activities on offer at the centre!).

There’s also a free day to relax and explore the local area.

• Arrive: 4-6pm • Depart: After breakfast

4

NT SHORT BREAKS

PRICES FROM

£329 £279 FREE Adult

Child 5-18

Under 3

Can’t make a full week? Our short breaks are perfect for still being able to try a huge range of activities, there are up to 14 sessions to enjoy.

• Arrive: 4-6pm • Depart: After lunch

2 NT HOLIDAYS

PRICES FROM

£149 £129 FREE Adult

Child 5-18

Under 3

Bite-sized breaks perfect for busy families looking to squeeze an adventure into a weekend! Enjoy up to 6 activity sessions.

• Arrive: 4-6pm • Depart: After lunch

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

6 11

FAMILY Adventures

Barton Hall, Devon

entre! pular c st po Our mo

This is our most popular family destination and there’s something that everyone will love here! All of the activities surround the heart of the centre – the terrace, bar and swimming pool. There’s also a small gift shop on site and even a dry ski slope if you‘d like to pre-book a session of skiing or ‘ringos’ in your free time*.

Rooms are simple with en-suite bathrooms and mostly bunkbeds, in the main house or surrounding grounds. *Pre-book session – 0333 321 2114. £10pp, min age 8 years for skiing and 5 years for ‘ringos’.

Subject to availability.

• Our most popular choice!

• 5 minutes from the centre of Torquay • Dry ski slope available for pre-booked sessions

2

4

NTS

7

NTS

pgl.co.uk/familyBH

You’ll sleep in the en-suite wooden ‘Lodge Village’ with bunk-bedded rooms.

• Great countryside retreat • Under 1hr to Sherwood Forest • New giant stand up paddle board activity

2

NTS

4

NTS

7

NTS

pgl.co.uk/familyCC

Bawdsey Manor, Suffolk

Little Canada, Isle of Wight

Introduced last year, our stunning centre sits on its own beach front with 144 acres of parkland, filled with brand new activities ready for your Multi Activity holiday!

Currently there are almost 20 activities and the list is growing.

Other facilities include a sports hall, tennis courts and brand-new dining room.

This charming centre sits right on the water’s edge at Wootton Creek, just a short drive from Fishbourne Ferry Port on the beautiful Isle of Wight. It’s one of our smaller family centres, but it leads the way with the widest range of multi activities – there are over 20 on offer!

Accommodation within the grounds has all been newly refurbished; rooms are mostly bunk-bedded and have en-suite bathrooms.

Highlights

2

NTS

4

NTS

Bunk-bedded, woodland cabins provide a place to sleep and at the heart of the centre is the ‘Mounties Retreat’ bar and souvenir shop.

Highlights

• Added in 2018 • Panoramic views of the Suffolk coastline • Under 1hr to the seaside town, Southwold

12

If you’re looking for an ‘away from it all’ setting for your stay, this could be the perfect location.

Nestled in the Lincolnshire countryside, Caythorpe Court’s 65 acres of grounds are filled with a great range of activities from our classic line-up. Plus, new for 2019, a giant stand up paddle boarding activity to test your family's balance! There’s also plenty of opportunity to relax between activities in the bar.

Highlights

Highlights

NTS

Caythorpe Court, Lincolnshire

7

NTS

• Biggest range of activities • Exclusive to Little Canada, 'The Mysterious Matrix' • Under 10min drive from Fishbourne Ferry Port

pgl.co.uk/familyBM

2

NTS

4

NTS

7

NTS

pgl.co.uk/familyLC

Activity holidays Multi

Liddington, Wiltshire

Osmington Bay, Dorset

Spacious, modern and great facilities! Formerly a hotel and conference centre, Liddington has a contemporary feel amongst our centres. The huge 150 acres make it a great location for an activity holiday – it’s now home to over 20 multi activities, huge dining area, lounge, bar and mini-gym.

This beautiful centre sits on a private clifftop with stunning coastal views over Weymouth, Portland and Chesil Beach.

There’s a great range of activities, and thrill seekers can enjoy a panoramic view with a flight on the clifftop giant swing! Head to Weymouth and Portland National Sailing Academy to try watersports, just a short coach ride away.

Families sleep either in the main building, the 'Stables Block', or the adjoining King Edward House in rooms with mostly bunk-beds.

You will sleep in bunk-bedded chalets, most with fantastic sea views!

Highlights

Highlights

• Our most modern centre • 150 acres of fields, woodland and lakes • Minutes from Junction 15 of the M4

2

NTS

4

NTS

7

NTS

• Stunning coastal centre • Watersports at the 2012 Olympic sailing venue • Secluded pebble beach

2

pgl.co.uk/familyLD

NTS

4

pgl.co.uk/familyOB

NTS

Boreatton Park, Shropshire

Dalguise, Perthshire

A 240 acre haven for adventures filled with activities! There are three lakes and a river bordering the centre, a huge sandstone abseiling cliff, five zip wires, six giant swings and much, much more. Other facilities include the 'Activity Barn' with indoor climbing wall, the 'Crazy Moose' bar and a gift shop.

For families looking for a true Highland adventure, this small, friendly centre sits right between the edge of the Craigvinean Forest and the River Tay. Almost all activities take place in the surrounding forest including a huge double zip wire and exclusive to Dalguise, the 75ft tree climb.

Stay in the wooden lodge village with bunk-bedded rooms, or our tent village.

You’ll stay in bunk-bedded rooms in the Craigvinean Lodge or in lodges within the grounds.

Highlights

Highlights

• Our largest centre • Amazing facilities • 240 acres of fields, woodland, lakes and a river

2

NTS

4

NTS

pgl.co.uk/familyBP

• Local pubs, shops and cathedral in Dunkeld (10 min) • Inflatable sports dome • Perth (30 min), Edinburgh (1hr 30 min), Glasgow (2hrs)

2

NTS

4

NTS

7

NTS

pgl.co.uk/familyDG

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

6 13

FAMILY Adventures

French Adventures Bigger adventures, more to discover Are you a more adventurous family looking for something extra special this year? Embark on a bigger and bolder experience, visit world famous attractions and enjoy some breathtaking scenery.

We have three unique centres based in some of the most beautiful areas of France, which offer six different holidays to choose from. Immerse yourself in Parisian culture, enjoy a magical experience at Disneyland® Resort Paris or ride the rapids of the Ardèche river and sleep under the stars.

Château de Grande Romaine Home to our Paris and Disneyland® holidays

It wouldn’t be a PGL adventure without our famous multi activities!

Or enjoy the best of both with our Ultimate Adventure

Not only will your family enjoy the unforgettable experiences each destination offers, you’ll also be able to experience a fantastic range of activities too, from abseiling to zip wire! There are almost 20 activities to try across all three centres.* We also take care of your evenings with our fantastic programme of evening entertainment, ranging from camp fires to quiz nights. *Activities vary at each centre.

Domaine de Segries Ride the Ardèche Rapids

Included in your holiday We ensure there are no expensive surprises to spoil your stay.

4 4 4 4 4 4 4

Accommodation at one of three beautiful centres Good food with a taste of the local cuisine Activities to try alongside your adventure Equipment, just bring your sense of adventure A team on hand to ensure an unforgettable stay Evening entertainment Entry to Disneyland® Resort Paris† for those choosing these holidays

Lou Valagran Classic Ardèche Experience

More online • Customer reviews • Prices and dates • Picture galleries • Itineraries

†Price of the following holidays are inclusive of Disneyland® Resort Paris entry tickets only: Paris and Disneyland®, Disneyland® Adventure, Disneyland® Mini Breaks, Ultimate Adventure.

Disney©

14

Adventure holidays French

Our centres The holidays we offer in France are all about the amazing experiences that your family will share, but our three centres deserve a mention too!

Disney©

Château de Grande Romaine, Paris Whichever of our Paris or Disneyland® holidays you choose, you’ll stay at our stunning French château. It’s set in 70 acres of beautiful grounds filled with sports courts, activity bases and a heated outdoor swimming pool.* There’s also a dining room and bar inside the château. En-suite rooms are just what you need; simple and comfy! Choose to stay together in our family rooms or sleep in separate (adjacent) adult and child rooms.

Domaine de Segries, South of France When you’re off the river, your base is ‘Segs’, where you will sleep in single-bedded tents or one of our two styles of chalets. Both chalet types have bunk beds and an en-suite, one is larger with two bedrooms and a lounge/ kitchen area, the other is smaller and simpler, made up of a single room. At the heart of the centre is a farmhouse with a relaxed al fresco, buffet-style dining area, swimming pool and a small shop and bar.

Lou Valagran, South of France The home of the Classic Ardèche Experience is our laid-back centre, Lou Valagran. It sits on a quiet riverbank beach (River Cèze) and has an open dining area beside the river, small bar and shop. There’s also a range of classic multi activities on site, table tennis and basketball area. You’ll sleep in wooden, bunk-bedded cabins nestled in small groups around the centre, with bathroom facilities nearby.

* Swimming pool open at set times during the day

In the area • Paris (40 min) • Disneyland® Resort Paris (30 min) • Local French markets

In the area • Vallon Pont d’Arc (15 min) and Barjac (10 min) • Pont d’Arc (20 min) • Avignon (1 hr, 30 min) • Canyoning or Caverne du Pont d'Arc trip* * Please call for details on how to book these optional local activities.

4

NTS

7

NTS

11 NTS

pgl.co.uk/familyCGR

7

NTS

11 NTS pgl.co.uk/familySG

In the area • Aigues Mortes (2 hrs) and Le Grau de Roi (2 hrs) • Spectacular Orgnac caves (25 min) • Avignon (40 min) • Canyoning trip to try on your free day* * Please call for details on how to book this optional local activity.

6

NTS

pgl.co.uk/familyLV

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

6 15

FAMILY Adventures

Paris and Disneyland

Disneyland Adventure

Disneyland Mini Breaks

7 nights at Château de Grande Romaine, Paris

7 nights at Château de Grande Romaine, Paris

4 nights at Château de Grande Romaine, Paris

®

®

®

Disney©

Disney© Disney©

Disney©

Immerse yourselves in Parisian culture! Stay at our French château and combine a Paris city break (Seine river cruise included), a day at Disneyland® Paris and a mix of classic multi activities in the grounds of Château de Grande Romaine.

Multi activities available

Disney©

Make the most of the Disney® magic! Based on our original Paris and Disneyland® holiday, swap the day sightseeing in Paris for an extra full day at Disneyland® Paris. Plus, you’ll still get to try out the multi activities back at our château.

Multi activities available

Our Disneyland® Mini Breaks include two full days at Disneyland® Paris and one full day of multi activities back at our stunning Château de Grande Romaine! They are great for busy families looking to squeeze a mini – or extra – break into their summer.

Multi activities available

• Abseiling • Archery • Ball Sports • Boules • Bushcraft • Climbing • Family Challenge • Orienteering • Sensory Trail • Swimming* • Trapeze • Zip Wire

• Abseiling • Archery • Ball Sports • Boules • Bushcraft • Climbing • Family Challenge • Orienteering • Sensory Trail • Swimming* • Trapeze • Zip Wire

• Abseiling • Archery • Ball Sports • Boules • Bushcraft • Climbing • Family Challenge • Orienteering • Sensory Trail • Swimming* • Trapeze • Zip Wire

* Swimming pool open at set times during the day

* Swimming pool open at set times during the day

* Swimming pool open at set times during the day

Highlights

Highlights

• Paris sightseeing with Seine river cruise included • Visit Disneyland® Resort Paris • Free day to explore the local area

Highlights ®

• Two full days at Disneyland Resort Paris • Great range of multi activities • Free day to explore the local area

• Action-packed for busy families • Two full days at Disneyland® Resort Paris • Great range of multi activities

(Self drive or coach travel options available)

7 NT HOLIDAYS

PRICES FROM

£589 £519 £289 FREE Adult

Child 5-18 Child 3-4 Under 3

pgl.co.uk/familyparis

16

7 NT HOLIDAYS

PRICES FROM

£609 £549 £299 FREE Adult

Child 5-18 Child 3-4 Under 3

Pgl.co.uk/familydisney

4

PRICES FROM

NT SHORT BREAKS

£385 £325 £169 FREE Adult

Child 5-18 Child 3-4 Under 3

Pgl.co.uk/disneymini

Adventure holidays French

Ride the Ardèche Rapids

Classic Ardèche Experience

Ultimate Adventure

7 nights at Domaine de Segries, South of France

6 nights at Lou Valagran, South of France

11 nights at Château de Grande Romaine and Domaine de Segries

Disney©

An exhilarating three day descent of the world famous Ardèche river, ideal for those who haven’t even stepped into a canoe before!

This holiday breaks the traditional descent into bite-sized chunks, so there’s plenty of time to build up your confidence. Return to our centre each night for dinner and some pool time!

Multi activities available • Archery • High Ropes • Jacob’s Ladder • Kayaking • Swimming • Trapeze

Highlights • Great for canoeing beginners • Swimming pool at the centre • Beautiful local area to explore

Experience the traditional Ardèche river descent, completed over two days, with an overnight bivouac beneath the stars! Enjoy the beautiful scenery and paddle through the breathtaking Pont d’Arc. Then spend the rest of your holiday back at our centre trying out the exciting activities.

Get the best of both! Start with a fun city break and discover Paris and Disneyland® Paris, then head to the South of France to tackle the rapids of the Ardèche River over a three day descent. Plus, add in a mix of classic multi activities along the way!

Multi activities available

Multi activities available

• Archery • Hannibal Trek • High Ropes • Jacob’s Ladder • Kayaking • Mountain Biking • Raft Building • Vertical Challenge

Highlights • Descent completed over two full days • Experience an overnight riverside bivouac • Relaxed, riverside centre

At Château de Grande Romaine: • Abseiling • Archery • Ball Sports • Boules • Bushcraft • Climbing • Family Challenge • Low Ropes • Orienteering • Sensory Trail • Swimming* • Trapeze. At Domaine de Segries: • Archery • High Ropes • Jacob’s Ladder • Kayaking • Swimming • Trapeze *Swimming pool open at set times during the day

Highlights • Two French Adventures in one • Full days in Paris and Disneyland® Resort Paris • Three day canoe descent of the Ardèche river

7 NT

PRICES FROM

£649 £549

HOLIDAYS

Adult

Child 7-18

pgl.co.uk/familyrapids

6 NT

PRICES FROM

£549 £469

HOLIDAYS

Adult

Child 7-18

pgl.co.uk/familyclassic

11 NT HOLIDAYS

PRICES FROM

£719 £639 Adult

Child 7-18

pgl.co.uk/familyultimate

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

6 17

FAMILY Adventures

Important information Accommodation What’s the accommodation like?

Our accommodation is clean and functional rather than luxurious. Most rooms are bunk-bedded and all are en-suite with the exception of the campsite at Boreatton Park, cabins at Lou Valagran and the tented village at Domaine de Segries. All tented/ cabin accommodation has shower/toilet blocks for the exclusive use of family guests.

Do we need to bring bedding?

Bedding is supplied (with the exception of tents at Domaine de Segries and on the overnight bivouac at Lou Valagran, where you will need sleeping bags and a pillow). You will need to bring your own towels.

Are there under occupancy charges for small families?

We offer a choice of rooms with no under occupancy charges. Where these are not available, an additional supplement may apply, depending on the room type and family size.

Food and meal times What kind of food can we expect?

We’ve worked closely with leading catering organisations to develop a simple, balanced menu, where even the fussiest eater should still eat well – particularly after a day of activities. We provide three healthy, high energy meals per day that support the 5-a-day campaign and reduce added salt, sugar and fat where possible.

Activities Can we choose our activities?

Activity itineraries are planned by the centre shortly before your arrival to ensure your family get a good balance of different activities. Therefore, guests are unable to choose activities. You can make activity requests at the time of booking which will be passed on to the centre who will try and accommodate, but this cannot be guaranteed.

At our French centres a glass of wine will be available for adults to enjoy with the evening meal.

We are unable to provide childcare for children not able or not wanting to take part in activities.

Children not taking part must be supervised at all times by, and remain the full responsibility of, the parent or guardian.

Will there be anyone other than families at the centre?

7 night UK Multi Activity holiday – 20 sessions 4 night UK Multi Activity short break – 14 sessions 2 night UK Multi Activity weekend – 6 sessions 7 night (Paris and) Disneyland® holidays – 8 sessions plus Paris and Disneyland® trips 4 night Disneyland® Mini Breaks – 4 sessions plus Disneyland® trips

11 night Ultimate Adventure – 11 sessions plus Paris, Disneyland® and Ardèche river descent.

All centres have an on-site bar except for Dalguise and Bawdsey Manor. Alcohol can be served to guests over 18. For Dalguise and Bawdsey Manor, refreshments are provided for you to enjoy in lounge areas, and centre staff can advise you of nearby pubs and restaurants.

Do you provide a childcare service for children not taking part in activities?

Other guests

Our dining rooms are all canteen style and food is self-served from buffet counters and a salad bar. At some centres, there may be an occasional evening barbeque.

Do you serve alcohol?

Due to local legislation, our holidays that include a descent of the Ardèche river are only suitable for children aged seven and over.

Depending on your holiday duration and whether you have chosen a UK Multi Activity holiday or French Adventure, activity sessions will vary. As a guide, these are typically:

6/7 night South of France Ardèche holidays – 4 sessions plus Ardèche river descent

We accommodate most diets and all meals will always include a vegetarian option. Please ensure you inform us of any dietary requirements when you call to book.

Under fives are not able to participate in any PGL activities, however they can travel for free on all UK Multi Activity holidays.

How many activities will we get to try?

What are the dining rooms like?

Do you cater for special diets?

18

Tea and coffee are available throughout the day whether that be in lounge areas or available to purchase at the bar. At some centres, tea and coffee facilities are available in your room.

There may be some other school children or groups (e.g Brownies or Cubs) at the centre whilst you are there. These guests are supervised by their Group Leaders and PGL Staff and will have a separate activity programme. Where possible, separate accommodation, social facilities and meal times will be arranged but this cannot be guaranteed.

Check in/out times What time can we check in/out?

Check-in time on a seven night holiday is usually between 4-6pm and guests will usually need to check out of their rooms between 9-11am on the day of departure. (Times may differ for shorter breaks depending on the centre.)

What to bring Do we need to bring any specialist equipment?

How many people will be in our activity group?

No, all essential activity and safety equipment is provided.

We group around 2-3 families together for activities to create good group dynamics. It’s a great opportunity for both adults and children to meet like-minded friends. Average group sizes are 8-12 people, but this varies depending on family sizes.

What sort of clothing do we need to pack?

Younger children Can under 7's and infants come?

Children aged five and six years are welcome at all our UK centres and Château de Grande Romaine in France, although they may not be able to participate in all daytime activities on grounds of safety. Please visit our website for more information.

Activity staff will advise you prior to each activity of any clothing requirements such as long sleeves. In general, comfortable, old clothing is best as it can get wet and muddy. After booking, a full packing list and ‘what to wear’ guide can be found in your Essential Information booklet in your MyPGL account.

Is there a dress code for the evening meal and evening entertainment?

There is no dress code, but you may wish to bring a change of casual clothes for the evening.

More information

Visit our website

6

Explore our centres Alongside our image galleries we have amazing virtual tours of most of our centres.

Take a look around before you arrive!

6

6 6

6

We believe in offering great value, so we're always updating our website with some great special offers on selected holidays!

FAQ’s and extra information Visit our website for even more information on all of the holidays and centres. Plus, there's a great FAQs section.

A-Z of activities Find out about all of the activities we offer and exactly which ones are available at your chosen centre.

MyPGL We’re always looking to make your life easier so we’ve developed ‘MyPGL’ where you can log in to your account and access all the information about your holiday, 24/7.

Special offers

6

Holidays and prices Find dates and prices for all of our holidays.

How to book Deposit due:

Insurance

• £20pp for 2 night UK breaks

Do we need insurance to come on a PGL holiday?

CALL 0333 321 2114

• £60pp for UK holidays of four nights or more

(See our website for the latest opening hours and other ways to contact us)

The full balance will be payable 12 weeks prior to departure as detailed in your booking confirmation.

Email: families@pgl.co.uk

• £80pp for French holidays

Please note we reserve the right to charge an administration fee of £25 per amendment for changing arrangements previously agreed to, including travel changes.

Terms and conditions of booking

How do I pay for the holiday?

• Credit/debit card: We accept all debit/credit cards except American Express.

• Bank Transfer: visit www.pgl.co.uk/payments for details.

Can I use my Childcare Vouchers to pay?

Unfortunately Childcare Vouchers or the Tax-Free Childcare Schemes are not valid as payment on family holidays.

Do I need to pay a deposit?

Once we have checked availability we will take a non-refundable deposit paid by credit/debit card in order to secure your places.

Please ensure you have read the booking terms and conditions prior to booking. These can be found by visiting www.pgl.co.uk/terms ABTA PGL Travel Ltd is a Member of ABTA with membership number V2683 and we operate to the high standards of ABTA’s Code of Conduct.

Further details can be found at www.pgl.co.uk/ terms and for further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact: ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or visit the ABTA website at www.abta.com

Due to the nature of activity based holidays, we recommend that all customers have insurance, particularly if you are travelling outside of the UK. Do you offer PGL insurance?

Yes. Experience has shown that standard policies do not cover all our activities, e.g. motorsports, abseiling and rifle shooting. For your protection, we offer a special policy with Union Reiseversicherung AG. This PGL insurance covers all the activities we offer as well as accident, medical expenses and cancellation charges. Please ensure you have read the insurance product information document which can be found on www.pgl.co.uk/familyinsurance Customers not purchasing our insurance will be asked to complete an Insurance Indemnity Form issued on the advice of ABTA. Once you have made your booking After you have booked, you can log into your personal ‘MyPGL’ account on our website. Here you will find all of your booking documentation and handy information such as directions, check-in information and packing lists.

Visit pgl.co.uk/families • Call 0333 321 2114 • Find us on

6 19

FAMILY Adventures

“ This holiday bonded

our family back together like glue. ” Porter Family

Family activity holidays Perfect for • Spending more time together as a family • Adventurous families, single parents, grandparents, or groups of family friends • Challenging yourself in ways you never thought you would

UK

• Adventure centres in the UK and France

PGL Travel Ltd, Alton Court, Penyard Lane, Ross-on-Wye, HR9 5GL Tel: 0333 321 2114 Web: pgl.co.uk/families Email: families@pgl.co.uk

FRANCE