PGL Adventure Holidays for 7-17 year olds brochure 2019

Adventure Holidays for 7-17 year olds

your 2019 adventure BEGINS HERE

2

Introduction

we think

AdVeNtUre IS WHAT

childhood IS ALL ABOUT

Take a look at what’s inside...

4

So much more than just a holiday

6

Our not so secret formula

8

It’s in our DNA

10 Built with adventure in mind 12 What a difference a year makes 14 Our holidays 30 Our UK adventure centres 46 Parent guide

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

3

SO

much more

a holiday

than just

so many ways, our holidays are a very special kind of fun. u In For a start, they’re real adventures that are just for children. They get to spend the school holidays trying amazing adventure activities, laughing with new friends and old, in the place that matters most – the great outdoors.

It’s a chance to gain new experiences and a whole lot of self-confidence. Challenge themselves. And yes, enjoy some independence and grow up a bit too.

You’ve got to spread your wings before you can fly.

For most, it’s their first time staying away from home and that’s what makes a PGL holiday special too. We understand that taking that first step as a parent can be daunting but we know the rewards are worth it.

That’s why we believe ‘adventure matters’ and why we’d love you and your children more than ever to join the adventure in 2019.

See it, hear it, explore it for yourself.

The best way to understand what makes us special is to come and visit one of our centres yourself.

Because that’s asking a lot, we’ve created this brochure and our website packed with information, photos, videos and virtual tours to bring what we do to life.

4

Introduction

“It is brilliant, it is life empowering, it is unmissable.”

Mrs McLean

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

5

our

NOT SO

secret

formula

experiences for every child, every time. u Unique Describing what our holidays consist of isn’t simple. We don’t have a clever buzzword to describe it in a nutshell because our formula creates unique experiences for every child, every time.

We’ve been perfecting our recipe for a long time and like most good things it’s not so secret. It’s all about the things that, as parents, we know count for so much – quality, experience, care and common sense.

Our holidays are all about bringing children together in small groups to socialise, learn from each other and share the adventure.

Our staple ingredients: • We build high quality, safe adventure centres, dedicated to children, using only top quality equipment.

• We employ a specially trained, motivated and compassionate team with specialist activity instructors.

• We offer exciting and inventive holidays, without a dull moment from dawn ‘til dusk.

• We include almost everything you need in the price.

Our holidays aren’t just special – they are exceptional!

We believe we have a winning formula, offering terrific outcomes for children and reassurance and value for parents.

6

Introduction

“She went an unsure and shy 8 year old and came back with a spring in her step, a story to tell and desire to go again!”

Reverend Marsden

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

7

IT’S

in

our dna think it’s important that you know who we are and u We what we’re all about.

We’ve been pioneers of children’s adventure for over 60 years and we set the standards in what we do. We’ve welcomed thousands of schools, groups, families and children to PGL over the years and given every single guest an adventure to remember. In fact, last year more than 350,000 children came to our centres and that number is growing all the time.

Safety is our number 1 priority.

We always put safety at the heart of everything we do. We invest heavily in our adventure centres, to ensure we are leading the field with the best quality equipment, activities and safety gear you’ll find. We’re constantly developing and expanding all of our centres, making sure every aspect exceeds your expectations.

First class reputation.

We are proud of everything we do. Whether it’s our highly trained staff that will teach your children new skills and care for their wellbeing, or offering the best choice of centres and activities, PGL standards are second to none.

We believe in children and understand just how much adventure matters in life. These deeply held values have stayed with us since we were founded in 1957 and we don’t intend to change them any time soon.

8

Introduction

“They are doing what children should be doing - having fun, challenging themselves and getting muddy!”

Dr. Day

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

9

BUILT WITH

adventure in

u

mind

Adventure awaits… go and find it!

Our centres are in a class of their own. Each one is completely unique yet they all have one great thing in common – they are built specifically for children’s adventures.

Spoilt for choice.

Our holidays all take place at centres across the UK and France. There’s a whole range to choose from including our traditional countryside camps, waterside retreats, woodland hideaways or centres by the beach!

Some centres are small and homely, perfect for our younger guests, whilst others are much bigger with hundreds of acres of outdoor space to explore! All of them are filled with purpose-built activity bases, including climbing towers, zip wires, giant swings and lots more.

We strive to make each and every child feel comfortable and safe when they visit us. We employ a fully qualified and committed team to run our centres and we only use the highest standard safety equipment on each activity we offer.

Dalguise p44

Winmarleigh Hall p45 Boreatton Park p33 Tregoyd House p43

Château de Grande Romaine p29 Caythorpe Court p37 Hillcrest p42

Bawdsey Manor p34 Liddington p36 Marchants Hill p35 Windmill Hill p40 Osmington Bay p39 Little Canada p38

Beam House p41

10

Introduction

Domaine de Segries p28 Mimosa p28-29

“There is more to life than a screen. Bringing back children to the outdoors and enjoying being outside and carefree again!”

Mrs Dunlop

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

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WHAT A

difference makes a year

holidays and age groups are designed to suit every child. u Our Every year we welcome thousands of children to our adventure centres and it’s fair to say, we understand more than most how different every child is and what a huge difference just one year can make.

That’s why we work in small age groups that create good group dynamics, but also allow for the youngest or oldest in each age range to overlap adjacent age groups, so you can choose what’s best suited to your children.

It’s also why we’ve developed over 20 different holidays to suit every interest, passion and personality.

Our age groups:

H

H

7-10

10-13

We keep an extra eye on all our youngest guests but they are usually the most reluctant to leave by the end!

We encourage more self-reliance in our busiest age group, with the widest choice of holidays.

H

13-16

As you’d expect, our teams allow more freedom but also know where to draw the boundaries too.

H

H

On our overseas adventures we operate slightly wider age 9-13 13-17 groups so even more kids can enjoy the fun!

Read on to explore our holidays (p14-29) and centres (p30-45).

12

Introduction

“Amazing... my 5 year old son is counting the days till he turns 7 so he can join his sister.”

Miss Tobin

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

13

make today SO

AWESOmE YESTERDAY

jealous gets

Because adventure matters...

Our holidays.

We have an amazing array of over 20 different holidays to choose from.

16 Find the perfect fit 18 Multi Activity holidays 22 Action & Adventure holidays 24 Love to Learn holidays 26 Creative Kids holidays 28 Overseas Adventure holidays

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

15

Find the

PERFECT FIT Over the past 60 years, we think we’ve learned a thing or two about children and have used all our experience to develop a unique range of holidays that can match every passion and personality. The result today is five exciting holiday categories to enjoy, covering over 20 different holidays.

Which will your children love the most?

mULTI ACTIVITY

ACTION & ADVENTURE

Multi-talented?

Action hero?

Multi Activity challenges you to pack as much as you can into your holiday. With almost 50 activities on land and water to try and so many different centres to choose from, there’s something new to discover every time you come!

These holidays are adrenaline fuelled - ideal for those who love a non-stop buzz! Get ‘Wet & Wild’ or embark on an ‘Adrenaline Adventure’! Choose from six exhilarating holidays including ‘Motorsports’ for those with a need for speed, or ‘Mission Spy’ and complete a top secret assignment!

See page 18 for an A to Z list of all the multi activities available

Adrenaline Adventure Motorsports Xtreme Adventure Treasure Quest Mission Spy Wet & Wild

1 p 18-2

p 22-23

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Holiday Categories

love to learn

CREATIVE KIDS

OVERSEAS ADVENTURE

Skilled operator?

Cool creative?

Overseas explorer?

Holidays with added value. Develop great new skills with a healthy mix of adventure.

Choose from a huge range including a surfing masterclass, ‘Cook’s Academy’ or race ahead of the crowd and learn to drive before your 17th birthday on our ‘Learner Driver’ holiday!

A great choice of innovative holidays for those who have a more creative side. Adventure isn’t just about action, with our range of ‘Creative Kids’ holidays, there is something to capture everyone’s imagination!

The ultimate PGL adventures! Spread your wings further with our adventure holidays overseas. Explore Paris and Disneyland®, head to the beach and try watersports on the Med, or even visit two of our centres for an all-in-one adventure!

Cook’s Academy Horse Riding Horse Riding Pro Learner Driver Dance Surfing

p 24-25

Film Making Music Studio Video Games Workshop Photography Adventure

Two Centre Adventure Mediterranean Watersports ® Paris & Disneyland

p 26-27

p 28-29

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

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mULTI ACTIVITY Almost 50 different activities

A TYPICAL W EEK’S ACTIO N SATURDAY

08.30 09.30 11.00 12.30 14.00 15.30 17.45

A TO Z mULTI ACTIVITIES We offer almost 50 different activities across all our centres and we pack in as many as possible on every PGL Multi Activity holiday! The fun doesn’t stop here either, we also include a fun-packed evening entertainment programme at all of our centres, every day, all year round, whichever holiday you choose.

Abseiling Aeroball All Aboard All Terrain Vehicles Archery Ball Sports Beach Walk Body Boarding Bouldering Buggy Build Canoeing Cat Walk Challenge Course Climbing Coastal Walk Crate Challenge Dragon Boating

Fencing Forest Trail NEW Giant Stand Up Paddle Boarding Giant Swing Hike High Ropes Jacob’s Ladder Kayaking Keel Boats Low Ropes Mountain Biking Mountain Trail Nature Trail Orienteering Parachute Games Problem Solving

Quad Biking Raft Building Rifle Shooting Sailing Sensory Trail Street Surfing Surfing Survivor Swimming Team Challenge Team Games The Matrix Trapeze Tree Climb Tunnel Trail Vertical Challenge Zip Wire

19.00

Tea Evening Ents 'Icebreakers'

TUESDAY 08.30 09.30 11.00 12.30 14.00 15.30 17.45 19.00

Breakfast Raft Building Lunch Aeroball High Ropes Tea Evening Ents 'Capture the Flag'

FRIDAY 08.30 09.30 11.00 12.30 14.00 15.30 17.45 19.00

Breakfast Jacob's Ladd er Tunnel Trail Lunch Low Ropes Trapeze

SUNDAY

MONDAY

Breakfast Archery Team Games

Breakfast Ball Sports Rifle Shooting

Lunch Kayaking Survivor Tea Evening Ents ‘Splash’

WEDNESDAY Breakfast Cat Walk Giant Swing

Lunch Orienteering Quad Bikes* Tea Evening Ents ‘Wacky Races’

THURSDAY Breakfast Canoeing Hike Lunch Zip Wire Fencing

Lunch Climbing Abseiling Tea Evening Ents 'Campfire'

SATURDAY Breakfast Then home to tell your friends

Tea Evening Ents 'Passport to the World' *(not for all cen

tres)

Sample itinera ry is for illustration purposes only and varies between each centre.

Tea Evening Ents ‘Disco’

Evening Entertainment: Ambush - Campfire - Capture the Flag - Cluedo - Disco - Film Night - Finding Nemo Passport to the World - Photo Challenge - Splash - Sports Night - Wacky Races - Quiz Night

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Multi Activity

MULTI

ACTIVITY

H

10-13

3 AND 4 NIGHT mINI BREAKS H 7-10

13-16

H

H 7-10

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H

7 NIGHT HOLIDAYS

13-16

10-13

Six full days of multi activities

Up to five full days of multi activities

Our classic Multi Activity holidays are the most popular choice amongst PGL guests and their parents.

Whilst our seven night holidays are the most popular choice, not everyone can find time to fit in a full week of adventure. That’s where our various Mini Breaks come in, to suit everyone’s diaries and budgets. Same great Multi Activity formula, in ‘bite-size’ options!

• • • •

You get to try more activities than on any other holiday It’s long enough to really get to know new friends Our team have more time to get to know your children And most importantly, it’s the most fun!

There’s no such thing as a typical day on this holiday. In the morning you might be flying down the zip wire and by the afternoon you could be building rafts or abseiling down a huge vertical tower!

Over seven days you will pack in tonnes of activities and leave having had fun and shared laughter with new friends.

Where can I do a Mini Break?

These breaks are available during most of the UK school holiday periods at most of our UK centres, for full details check out our centres on pages 30-45.

Where can I do this holiday?

These holidays are available during most of the UK school holiday periods at most of our UK centres, for full details check out our centres on pages 30-45.

• 3 nights (sat-tue) with two and a half days of activities • 4 nights (tue-sat) with three and a half days of activities • 4 nights (mon-fri) with five full days of activities

FROM

£499 FROM

£239 Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

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FIRST TImER? Exclusive to PGL ‘newbies’

H

first timer H weeks

13-16

H

7-10

10-13

Six full days of multi activities exclusive to PGL ‘first timers’ For some guests (and their parents) knowing every child in their group is new to PGL too can make a small but helpful difference in making your first adventure even better.

Our First Timer holidays allow you to enjoy all the fun of our regular 7 night Multi Activity holidays, with the added reassurance that you won’t be the only new adventurer. They are a great way to make new friends too!

Where can I do this holiday?

Amazing value We offer a great 3 for 2 deal, just call us or go online for details.

FROM

£579

H

These holidays are available during the summer at several of our UK centres. They tend to book up quickly so make sure you call us soon if you are thinking this could work best for your child.

PGL E-pals Many of our guests travel on their own. However, if you feel it would reassure your child to get to know another child booked on the same holiday week, why not take advantage of our PGL E-pals service?

Just give our Holiday Consultants your email address at the time of booking and we will try our best to arrange an E-pal introduction.

22 20

Multi Activity

3 for 2

MULTI

ACTIVITY

BIRTHDAY PARTIES

Three days of multi activities exclusive to PGL ‘first timers’

Celebrate with a difference

10-13

13-16

Our Introductory Adventures have been specifically created for those who have never been to PGL before, to come along for a couple of days and see what we’re all about. They offer a unique ‘first-taste’ of the PGL experience. You will get to try lots of multi activities and you can rest assured that everyone else on the holiday will be new too.

You will only be away from home for two nights, but it’s long enough to find out what you love about PGL the most and leave wanting to come back for more!

Where can I do this holiday?

FROM

£135 3 for 2

10-13

Our birthday parties are available to everyone but are a great way to experience your first taste of PGL.

Every PGL Birthday Party includes: • A choice of multi activities, supervision and activity instruction • Invitations • Birthday cake (if required) • Lunch or dinner

What are my options?

• Half day approx. four and a half hours duration, two activities + food.

Up to 12 children £228 (equates to £19 per child) • Full day lasts approx. from 08:45 until 17:00, four activities + food.

Up to 12 children £360 (equates to £30 per child)

Where can I book a party?

H

Our fantastic 3 for 2 deal is also available on our Introductory Adventures and what’s more, if you do book an Introductory Adventure and then book another 4 or 7 night Multi Activity holiday in the same year, we’ll deduct the cost of your Introductory Adventure! (Terms and conditions apply).

7-10

Minimum group size eight, maximum twelve (we can run multiple groups).

We offer these holidays on specific dates at several of our centres, mostly in the Easter, May and October holiday periods. They tend to book up quickly so make sure you call us soon.

Special offers

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13-16

H

H

H

7-10

H

introductory H adventures

We offer birthday parties at all our UK centres throughout the year (subject to availability). To discuss your tailormade party and start your enquiry, please give us a call.

Party bags available.

See page 50.

FROM

£19 per child

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

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ACTION & ADVENTURE Adrenaline fuelled holidays

10-13

13-16

Half watersports, half multi activities

Half motorsports, half multi activities

Born to be in the water? Then this holiday is for you! You’ll learn how to do tonnes of water activities like water skiing, wakeboarding (like snowboarding on water), banana boats, ringos and kayaking. You’ll also sail to Cowes, the home of British yachting! We provide everything you need for this holiday, we just ask that you are water confident.

Fuelled up for a full-on motorsports adventure?

Try your hand at driving a variety of vehicles, improve your skills and tackle our off-road tracks. Plus learn how to keep the vehicles in tip top condition.

Where can I do this holiday?

Little Canada, Isle of Wight

page 38

You can drive a variety of vehicles including motorbikes, go-karts and all-terrain vehicles.

You don’t need any experience, just bring some sturdy shoes that cover your ankles.

Where can I do this holiday?

Boreatton Park, Shropshire Caythorpe Court, Lincolnshire Osmington Bay, page 39 Dorset

page 33 page 37

Adventure Holidays

for 7-17 year olds

MY

MOTORSPORTS

7-10

H

H

13-16

mOTORSPORTS TREASURE QUEST H H

H

10-13

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WET & WILD

10-13

Five day adventure quest, one day at Alton Towers A refreshed and re-imagined holiday for 2019, based on our popular and much-loved ‘Indiana Jones’ holiday, this is an action-packed adventure!

Use clues and work as a team to complete exciting challenges to find pieces of Lord Hunt’s most prized treasure - the Pharoah’s Pyramid Puzzle that are scattered around the Boreatton Park Estate. To defeat your rivals, the mysterious Ghoulah, you will need to ride the zip wire to escape, canoe across the lurking waters of Boreatton Lake, abseil down the tower to reach a clue and many more activities.

You will also prove your skills as an adventurer by spending a fun day out at Alton Towers.

Where can I do this holiday?

Boreatton Park, Shropshire

page 33

handbook

22

Action and Adventure

FROM

FROM

FROM

£715

£659

£649

H

ACTIO N

AN ADVEN D TURE

H

ADRENALINE ADVENTURE

Half Xtreme Adventure, half multi activities

Half spy training, half multi activities

Great multi activities 13-16 plus thrilling theme parks

Think you’d enjoy our Multi Activity holiday but looking to take the adventure to a whole new level? Combine the best of Osmington Bay’s activities with hair raising extreme sports. Try your hand at crag climbing, stand up paddle boarding, mountain biking and our brilliant coasteering adventure! You don’t need any equipment or experience, just bring your sense of adventure!

Our elite spy team are searching for new recruits! Do you have stealth, precision and vital sneakiness skills? Become the latest agent to complete top secret missions and assignments.

You’ll learn forensics skills (finger printing and hair analysis), communications (signals and code breaking) and surveillance techniques.

An adrenaline pumping, hair raising, white knuckle adventure! Enjoy four or five full days of exhilarating multi activities then top it off with visits to some of the best theme parks in the UK.

Osmington Bay, Dorset

page 39

10-13

10-13

H

Where can I do this holiday?

7-10

H

13-16

H

mISSION H SPY

XTREME ADVENTURE

For the 10-13 age group, your training culminates in an exciting 24 hour camp out operation!

Enjoy two incredible days at Alton Towers and Drayton Manor theme parks (at Boreatton Park) or a full-on day at Thorpe Park (at Marchants Hill).

Where can I do this holiday?

Where can I do this holiday?

Boreatton Park, Shropshire (7-10’s) page 33 Little Canada, Isle of Wight (10-13’s) page 38

Boreatton Park, Shropshire page 33 page 35 Marchants Hill, Surrey

FROM

FROM

£715

£649 Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

FROM

£679 23

LOVE TO LEARN

13-16

10-13

13-16

Half equestrian activities, half multi activities

Six full days of equestrian activities

Half surfing lessons, half multi activities

Learn and improve your riding and horse care skills (at stables a short coach ride away from the centre) with a great mix of multi activities too!

The ultimate horsey holiday! Our ‘pro’ holiday is for more experienced riders (able to canter across open fields) and is all about riding and caring for your pony for the whole week.

Surf like a pro in no time! Our awesome instructors will teach you all the basics – paddling out, catching, riding and leaving a wave. We promise you will never forget the feeling when you catch your first wave! You will also get to try lots of multi activities back at the centre too.

This riding holiday is suitable for novice and intermediate riders. We provide everything but you must bring shoes or boots with a heel.

Where can I do this holiday?

Boreatton Park, Shropshire page 33 page 40 Windmill Hill, Sussex

Alongside improving your riding skills, there’s an excellent opportunity for hacking across the stunning Brecon Beacons!

We provide everything, but you must bring shoes or boots with a heel.

Where can I do this holiday?

FROM

£739 Love to Learn

Where can I do this holiday?

Beam House, Devon

page 41

FROM

£709

Tregoyd House / Llwyn Filly, Powys page 43

24

SURFING H

H

10-13

HORSE RIDING PRO

H

10-13

7-10

H

HORSE H RIDING

H

Develop new skills

£819

H

13-16

LEARNER DRIVER

13-16

DANCE

H

H

10-13

10-13

13-16

Half cookery lessons, half multi activities

Half driving skills and theory, half multi activities

Half dance, half multi activities

Whether you’ve never cooked before or are ‘a bit of a pro’, we’ll have you cooking a variety of dishes and treats with a different theme each day. You’ll get your own recipe book and will take a dish home to impress your friends and family. Spend half of each day cooking and half trying out amazing multi activities.

Jump ahead of the crowd and learn to drive a car before your 17th birthday! Each day we’ll take you (by coach) to a private location where you’ll have a 30 minute driving lesson. You’ll also learn how to take a theory test, check your vehicle is roadworthy and understand about car insurance and what to do in an accident.

Plus, back at Boreatton Park you’ll get to try tonnes of multi activities too!

Got a passion for dance? This holiday is for you! You’ll try out a variety of different dance styles, learning new techniques each day. Then your group will make up a dance routine to perform for your friends at the end of the week! Each day you’ll also be able to try out lots of multi activities too.

Where can I do this holiday?

Bawdsey Manor, Suffolk Osmington Bay, Dorset Marchants Hill, Surrey

page 34 page 39 page 35

Where can I do this holiday?

Boreatton Park, Shropshire

H

7-10

H

COOK’S H ACADEmY

Where can I do this holiday?

Boreatton Park, Shropshire

page 33

page 33

FROM

£649 FROM

FROM

£715

£745 Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

25

CREATIVE KIDS

10-13

13-16

Half film making, half multi activities

Half music technology, half multi activities

Dreaming of a career on the big screen or behind the scenes? Choose a film genre to create with your group and then produce your own mini blockbuster to showcase at the end of the week and take home on DVD!

Specialists show you how to create music of all styles – Hip Hop, Rock, R&B, House, Drum and Bass, Garage, Indie or Pop. You’ll sample, sequence beats, record voices and instruments using the most up-to-date music production packages and technology. Plus, when you’re not making music, you get to try out some great multi activities.

You’ll learn all about film making from picture and sound recording to scriptwriting and performance skills. Learn how to use sound effects, visual effects and music to enhance your masterpiece and discover what’s involved in directing a movie, before editing your film with professional software.

Where can I do this holiday?

Boreatton Park, Shropshire page 33 Marchants Hill, Surrey page 35

We provide everything, from headphones to professional sound recording equipment but feel free to bring along your own instruments if you have them.

Where can I do this holiday?

Boreatton Park, Shropshire page 33 Marchants Hill, Surrey page 35

FROM

£745

26

H

13-16

mUSIC STUDIO

H

10-13

H

FILm mAKING

H

Unleash your creative side

Creative Kids

FROM

£745

H

13-16

PHOTOGRAPHY ADVENTURE

10-13

H

H

10-13

H

VIDEO GAmES WORKSHOP

13-16

Half creating video games, half multi activities

Half photography, half multi activities

Create your own 3D game! Using the latest in games design platforms, you can create any kind of first-person game. The only limit is your imagination. Using state-of-the-art development software, you’ll learn how to create environments, build 3D characters and add special effects - even lighting and sound! Everyday, you will also get to try out lots of the great multi activities Boreatton Park has to offer.

Create beautiful images to amaze you and your friends! With indoor ‘classroom’ style work kept to a minimum, you will develop your technical, visual and creative skills. Our professional photography tutors will teach you how to use the full manual operation of the camera, and provide you with all the photographic equipment you will need. You will also learn Photoshop retouching and lighting techniques. Ideal for beginners and intermediate photographers alike.

Where can I do this holiday?

Boreatton Park, Shropshire

Where can I do this holiday?

page 33

Boreatton Park, Shropshire page 33 page 35 Marchants Hill, Surrey

FROM

FROM

£745

£745 Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

27

OVERSEAS ADVENTURE The ultimate PGL adventures

TWO CENTRE ADVENTURE

Bigger adventures, more to discover.

Spread your wings and explore further afield at our brilliant French centres.

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OVERSEAS CENTRES

13-17

Three days of Med watersports + descent of the Ardèche + one day of multi activities

Choose from our three amazing centres, including our beautiful château near Paris and our picturesque bases in the South of France.

The ultimate overseas PGL adventure!

Experience thrilling new activities, French culture and stunning scenery.

Mix Med watersports with a canoe descent of the Ardèche River, a day of multi activities and a trip to a water park!

Château de Grande Romaine Paris and Disneyland®

FRANCE

Domaine de Segries Two Centre Adventure Mimosa Two Centre Adventure Mediterranean Watersports

Spend three days on the Med enjoying an action packed watersports programme then travel to the Ardèche, stopping at a waterpark on the way! From your base in the Ardèche you will spend two days canoeing through the dramatic Ardèche Gorge, returning to base each night, followed by a final day at the centre trying out a range of multi activities.

Sometimes you will go to the Ardèche first and then the Med – either way it will be an unforgettable adventure!

Two Centre Adventure available at: • Mimosa (on the Med) and Domaine de Segries (Ardèche Gorge) visit www.pgl.co.uk/mimosasegs

FROM

£839

28

Overseas Adventure

H

EAS S R E OV TURE N ADVE

13-17

PARIS & DISNEYLAND®

9-13

H

H

mEDITERRANEAN WATERSPORTS

H

© Disney

13-17

Six days of waterports in the Mediterranean

Three days at Parc Astérix, Paris and Disneyland® + three days of multi activities

A great summer in the south of France!

Culture, fun and adventure all in one!

Sun, sea, sand and activities – this holiday has it all! Try out some fantastic watersports activities such as stand up paddle boarding and sailing on the Med. We even include entrance to a waterpark for the day!

Enjoy a day seeing the sights in Paris with a Seine River cruise and a trip up the Eiffel Tower, a day at Disneyland® Paris and a day at the Parc Astérix theme park. Plus, everything is included in the price!

You will stay at our chilled-out centre, Mimosa. It’s really close to the beach and has some fantastic multi activities on site too. We sometimes even take trips to the clear waters of Cap d’Agde to snorkel and return for the disco!

You will stay at Château de Grande Romaine which is just an hour from the centre of Paris. There’s plenty of great multi activities to try back at the centre plus an outdoor swimming pool to enjoy!

Mediterranean Watersports available at:

• Château de Grande Romaine

Paris & Disneyland® available at: visit www.pgl.co.uk/adventureCGR

• Mimosa (on the Med) visit www.pgl.co.uk/adventuremim

FROM

£839

FROM © Disney

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

£829 29

life

WAS MEANT FOR

GOOD FRIENDS and

great adventures

Because adventure matters...

Our UK adventure centres.

Your home for the holiday; no two are the same!

32 33 34 35 36 37 38 39 40 41 42 43 44 45

Our Centres Boreatton Park Bawdsey Manor Marchants Hill Liddington Caythorpe Court Little Canada Osmington Bay Windmill Hill Beam House Hillcrest Tregoyd House & Llwyn Filly Dalguise Winmarleigh Hall

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

31

OUR CENTRES Somewhere to find your feet Our adventure centres all have their different features but each has been designed with children in mind. They are filled with purpose-built activities including climbing towers, giant swings and zip wires! Some are small and homely; others are much bigger with acres of outdoor space. In fact, they’re in a class of their own.

What can I do where?

Winmarleigh Hall

Dalguise

Multi Activity

Multi Activity

Hillcrest

Boreatton Park Multi Activity Adrenaline Adventure Motorsports Mission Spy Treasure Quest Horse Riding Dance Learner Driver Music Studio Film Making Photography Adventure Video Games Workshop

Multi Activity

Caythorpe Court Multi Activity Motorsports

Bawdsey Manor Multi Activity Cook’s Academy

Marchants Hill

Multi Activity Adrenaline Adventure Cook’s Academy Film Making Photography Adventure

Tregoyd House / Llwyn Filly Multi Activity Horse Riding Pro

Windmill Hill Multi Activity Horse Riding

Beam House Multi Activity Surfing

Little Canada Osmington Bay Multi Activity Motorsports Xtreme Adventure Cook’s Academy

Liddington Multi Activity

Multi Activity Wet & Wild Mission Spy

To make choosing where to go simple, see our handy colour coded map. It shows which holidays are available at which centre.

MULTI ACTIVITY ACTION & ADVENTURE LOVE TO LEARN CREATIVE KIDS 32

Our Centres

H

Boreatton Park activities

H

7-10

10-13

H

Abseiling Aeroball Alton Towers* Archery Ball Sports Canoeing Challenge Course Climbing Drayton Manor* Fencing Giant Swing High Ropes Initiative Exercises Jacob’s Ladder

13-16

Kayaking Low Ropes Orienteering Parachute Games Quad Biking Raft Building Rifle Shooting Sensory Trail Survivor Trapeze Tunnel Trail Vertical Challenge Zip Wire

*Optional excursions for Multi Activity guests see page 50.

Our biggest and most popular centre.

boreatton park shrOPshIre

It’s a haven for adventure! The grounds are so enormous it will take you at least a week to explore them and it has the widest range of activities dotted throughout. Plus, it has the most holidays to choose from so there’s something for every adventurer here!

What facilities are there?

Boreatton Park’s 240 acres are home to three lakes, a river, a 37ft sandstone cliff for abseiling, five zip wires, abseil towers, six giant swings and much, much more!

Our biggest, most popular centre Widest choice of holidays 240 acres to explore

Visit our website for even more information, images, virtual tours and sample itineraries.

What’s the accommodation like?

Whilst you’re here you will normally stay in the main mansion house (7-13’s), the ‘Tall Timbers’ Lodges (10-16’s) or our ‘all weather’ tented village (10-16’s).

What can I do here?

Boreatton Park offers more activities than any of our other centres but if you’re looking to add something a little extra to your holiday, we offer optional excursions to Alton Towers and Drayton Manor Park during the summer holidays (see page 50 for more information).

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

DURATION

ACCOM

7 nights (sat - sat)

Indoor

✔

✔

7 nights (sat - sat)

Tents

-

✔

4 nights (mon - fri)

Indoor

✔

✔

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

✔

£549

£559

£559

£655

£625

£549

✔

-

-

-

£555

£555

-

✔

£465

£475

£475

£545

£535

£465

7-10 10-13 13-16

4 nights (tue - sat)

Indoor

✔

✔

✔

£355

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

£239

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£655

£625

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

✔

-

£175

£175

-

-

£175

Adrenaline Adventure (p22-23)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£725

£715

-

Treasure Quest (p22-23)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£659

£649

-

Mission Spy (p22-23)

7 nights (sat - sat)

Indoor

✔

-

-

-

-

-

£659

£649

-

Motorsports (p22-23)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£669

£659

-

Dance (p24-25)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£659

£649

-

Horse Riding (p24-25)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£755

£745

-

Learner Driver (p24-25)

7 nights (sat - sat)

Indoor

-

-

✔

-

-

-

£755

£745

-

Film Making (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

Music Studio (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

Photography Adventure (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

Video Games Workshop (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL BOREATTON PARK, BASCHURCH, SHROPSHIRE, SY4 2BA

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

33

H

H 7-10

10-13

Bawdsey Manor activities

H

OUR NEWEST CENTRE

13-16

Abseiling Aeroball Archery Beach Walk Buggy Build Coastal Walk Challenge Course Climbing Fencing Giant Swing Jacob’s Ladder Orienteering Problem Solving

Raft Building Rifle Shooting Sensory Trail Survivor Team Games Trapeze Zip Wire

Happy first birthday to PGL Bawdsey Manor.

BAWDSEY mANOR SUFFOLK

Bawdsey Manor is the newest addition to our line-up of fantastic centres! We’ve been working hard in 2018 to fill its 144 acres of parkland with adventurous activities, fit for a PGL Adventure Holiday. It sits just a stone’s throw from the beach with stunning panoramic views of the beautiful Suffolk coastline. It’s a spectacular centre to come and enjoy one of our many classic Multi Activity adventures or our popular Cook’s Academy holiday.

Our newest centre Stunning beach and river location 144 acres to explore

What facilities are there?

After its first year of action in 2018, our centre now has a brand new dining room, refurbished accommodation and plenty of our latest and greatest activities to keep everyone buzzing.

Highlights include a new abseil tower, zip wires, trapeze and our challenge course.

What’s the accommodation like?

You will sleep in the newly refurbished accommodation blocks within the grounds or in the rooms in the main house. Bedrooms are bunk-bedded and most sleep four to six children.

A small number of rooms sleep eight to ten children. All rooms in the grounds are en-suite and those in the main house all have bathrooms close by.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£559

£559

£655

£625

£549

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£655

£625

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£175

£175

-

-

£175

Cook’s Academy (p24-25)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£729

£715

-

Multi Activity (p18-19)

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

34

Our Centres

PGL BAWDSEY MANOR, BAWDSEY, WOODBRIDGE, IP12 3BH

H

H

H 7-10

10-13

Marchants Hill activities

13-16

Abseiling Aeroball Archery Ball Sports Buggy Build Challenge Course Climbing Fencing Forest Trail Giant Swing Jacob’s Ladder Kayaking Low Ropes Course

Orienteering Problem Solving Raft Building Rifle Shooting Sensory Trail Survivor Thorpe Park* Trapeze Tunnel Trail - New Zip Wire

*Optional excursions for Multi Activity guests see page 50.

mARCHANTS HILL SURREY

What’s it like?

There are 45 acres of grounds packed with activities so everything is just a short walk away. There are over 20 fantastic activities all situated on-site, as well as purpose-built accommodation blocks, dining room and a sports hall which offers a great space for indoor activities. Marchants Hill is great for all ages and offers a great choice of Specialist holidays as well as our classic Multi Activity options.

Beautiful woodland setting Fantastic location, close to London Tunnel Trail new for 2019

What facilities are there?

For 13-16 year olds there’s a chill-out room with TV, music player and pool table – a great place to relax with your friends after a full day of exciting, adventure activities. There’s a purpose-built lake on-site for raft building and kayaking.

And if that’s not enough, adrenaline junkies can test their nerve (and stomach!) on the awesome rides at Thorpe Park during the summer holidays. See page 50 for more information (additional supplement applies).

Why not add on a day trip to Thorpe Park?

See page 50.

Visit our website for even more information, images, virtual tours and sample itineraries.

What’s the accommodation like?

Our fantastic accommodation blocks sleep six in each room and all are en-suite.

Younger age groups can sometimes be accommodated in our adjoining annexe, Bethany House, which has en-suite, six or eight bedded rooms. It’s a couple of minutes’ walk within the grounds and has its own separate chill out room away from our older guests.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

£549

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£559

£559

£655

£625

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

£369

£425

£425

£355 £239

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

£249

£299

£299

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

£559

£559

£655

£625

-

Introductory Adventure (p20-21)

2 nights (tue - thu )

Indoor

✔

✔

-

-

£175

£175

-

-

£175

NEW - Adrenaline Adventure (p22-23)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£689

£679

-

NEW - Cook’s Academy (p24-25)

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£729

£715

-

NEW - Film Making (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

Music Studio (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

Photography Adventure (p26-27)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£755

£745

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL MARCHANTS HILL, HINDHEAD, SURREY, GU26 6RF

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

35

H

10-13

H

H 7-10

Liddington activities

13-16

Abseiling Aeroball Archery Ball Sports Buggy Build Canoeing Challenge Course Climbing Crate Challenge Fencing Giant Swing Jacob’s Ladder Mountain Biking Orienteering

LIDDINGTON

What’s it like?

Liddington is like nothing you’ve seen before! Formerly a hotel and conference centre, it has a more modern feel, offering a unique adventure centre experience. There are over 150 acres of grounds, including 11 full size football pitches, to accommodate the latest and greatest range of activities! Plus, with a site that’s this big, it’s the perfect base for an action packed Multi Activity holiday.

WILTshIre Our most modern centre Over 150 acres to explore Great for Multi Activity holidays

Visit our website for even more information, images, virtual tours and sample itineraries.

What facilities are there?

With so many activity bases all on-site, you’ll need at least a week here just to get round them all! Liddington also has several flexible indoor spaces, so whatever the weather the fun doesn’t stop!

What’s the accommodation like?

This centre offers fantastic, comfortable accommodation. All the rooms are en-suite and sleep four to six children. Accommodation is either in the main building, built around spacious outdoor courtyards or in our newer accommodation block nearby.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

£549

£559

£559

£655

£625

£549

4 nights (mon - fri)

Indoor

✔

✔

✔

£465

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

£355

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

£239

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£655

£625

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£175

£175

-

-

£175

Multi Activity (p18-19)

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

36

Problem Solving Quad Biking Raft Building Sensory Trail Survivor Trapeze Tree Top Trail Vertical Challenge Zip Wire

Our Centres

PGL LIDDINGTON, FOXHILL, SWINDON, SN4 0DZ

H

H 7-10

10-13

H

13-16

CAYTHORPE COURT LINCOLNSHIRE

Abseiling Aeroball All Aboard Archery Buggy Build Challenge Course Climbing Fencing Giant Stand Up Paddle Boarding Giant Swing High Ropes Jacob’s Ladder Kayaking

Caythorpe Court is a fantastic centre with everything you could possibly need to have an amazing adventure in the school holidays. With 65 acres of grounds surrounding a huge mansion house there are loads of great facilities and even more brilliant PGL activities than ever!

What facilities are there?

Caythorpe Court has a purpose-built dining room, archery range, tunnel trail and two on-site lakes that are perfect for kayaking and raft building. There is also a great indoor rifle range!

What’s the accommodation like?

Guests stay in our en-suite accommodation blocks within the grounds of the centre. There is also a modern tented village. Each tent sleeps up to five guests, in framed beds, and has easy access to nearby modern shower and toilet blocks.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

7 nights (sat - sat)

Indoor

✔

✔

7 nights (sat - sat)

Tents

-

✔

4 nights (mon - fri)

Indoor

✔

4 nights (tue - sat)

Indoor

3 nights (sat - tue)

Indoor

First Timer Week (p20-21)

7 nights (sat - sat)

Introductory Adventure (p20-21) Motorsports (p22-23)

Multi Activity (p18-19)

Low Ropes Orienteering Problem Solving Quad Biking Raft Building Rifle Shooting Sensory Trail Survivor Trapeze Tunnel Trail Vertical Challenge Zip Wire

What’s it like?

65 acres of private grounds Brand new accommodation for 2019 Fantastic range of activities

Visit our website for even more information, images, virtual tours and sample itineraries.

Caythorpe Court activities

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

✔

-

£559

£559

£655

£625

£549

✔

-

-

-

£555

£555

-

✔

✔

-

£475

£475

£545

£535

£465

✔

✔

✔

-

£369

£369

£425

£425

£355

✔

✔

✔

-

£249

£249

£299

£299

£239

Indoor

✔

✔

✔

-

£559

£559

£655

£625

-

2 nights (tue - thu)

Indoor

✔

✔

✔

-

£175

£175

-

-

£175

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£669

£659

-

7-10 10-13 13-16

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL CAYTHORPE COURT, CAYTHORPE, LINCOLNSHIRE, NG32 3ER

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

37

H

Little Canada activities

H

7-10

10-13

H

13-16

Abseiling Aeroball Archery Buggy Build Canoeing† Challenge Course Climbing Coastal Walk Dragon Boating† Fencing Giant Swing Jacob’s Ladder Kayaking†

Low Ropes Orienteering Problem Solving Quad Biking Sailing† Sensory Trail Survivor The Matrix Team Games Trapeze Tunnel Trail Vertical Challenge Zip Wire

† Canoeing, Kayaking and Sailing are available from 1st April - 27th September (Dragon Boating from 25th March - 11th October), sea conditions permitting.

LIttLE CANADA ISLE OF WIGHT

What’s it like?

Set in 48 acres of woodland on the banks of Wootton Creek, and with log cabin style accommodation, it would be easy to confuse Little Canada with the country from which it draws inspiration. We also have private access direct to the water from our seafront locations don’t come much better than this! There are loads of different activities to try on land and on the water or if you really want to make the best of this location then try our Wet & Wild holiday (see p22).

Home of ‘Wet & Wild’ Fantastic creek-side location Wide range of activities

What facilities are there?

We have a fantastic range of activities including multiple climbing and abseil towers, high and low ropes courses, an archery range, giant swing and our very own creek for dragon boating and other watersports. We also use the beach, just a short walk away, for canoeing, kayaking and many of the activities on the Wet & Wild holiday. Our centre also boasts a sports hall for indoor activities, a tunnel trail and exclusive to Little Canada, the ‘Mysterious Matrix’.

What’s the accommodation like?

Many of our log cabins have recently been updated and refurbished. Most rooms sleep four to six children and have their own bathroom. The cabins are grouped together in small villages. 7-10’s usually stay in our cosy Woodland House, situated in the grounds with en-suite rooms.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

First Timer Week (p20-21)

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£629

£599

-

4 nights (mon - fri)

Indoor

✔

✔

✔

-

-

-

£545

£535

-

4 nights (tue - sat)

Indoor

✔

✔

✔

-

-

-

£425

£425

-

3 nights (sat - tue)

Indoor

✔

✔

✔

-

-

-

£299

£299

-

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£629

£599

-

Mission Spy (p22-23)

7 nights (sat - sat)

Indoor

-

✔

-

-

-

-

£669

£659

-

Wet & Wild (p22-23)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£729

£715

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

38

Our Centres

PGL LITTLE CANADA, WOOTTON, ISLE OF WIGHT, PO33 4JP

H

7-10

H

H

Osmington Bay activities

10-13 13-16

Abseiling Aeroball Archery Beach Walk Climbing Dragon Boating† Fencing Giant Swing Hike Jacob’s Ladder Kayaking† Keel Boats† Low Ropes Mountain Biking

Orienteering Problem Solving Quad Biking Raft Building Rifle Shooting Sensory Trail Street Surfing Survivor Team games Trapeze Tunnel Trail Zip Wire

† Watersports available from 1st May - 31st October, sea conditions permitting.

OSmINGTON BAY DORSET

What’s it like?

Osmington Bay is set in 45 acres of grounds with its own access to a beautiful pebble beach and cliff top views. The first thing you’ll notice is the huge ropes course with its zip wire and the stunning views of Weymouth and Portland. This is one of our biggest centres with superb facilities, great watersports and other activities. With a great range of holidays to choose from and suitable for all age groups, this is a popular centre for both first time and repeat guests.

Watersports at the 2012 Olympic venue Sea views over Weymouth Beach access

What facilities are there?

Along with the fantastic outdoor facilities, Osmington Bay has great indoor facilities including climbing walls, a large sports hall and a spacious activity zone. Watersports take place just a short coach journey away on the nearby Isle of Portland, at the facility where the 2012 Olympic sailing events were held. And for those who’d like to test their nerve and experience a range of thrilling specialist activities, Osmington Bay is also home to our Xtreme Adventure holiday! (See p23).

What’s the accommodation like?

Accommodation is in comfortable four bedded chalets or our newly built accommodation blocks at the heart of the centre. All rooms have en-suite bathrooms. Many have a fantastic position on the side of the hill and some have amazing views of the sea and coastline.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

DATES & PRICES*

7-10 10-13 13-16

Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£549

£549

£639

£615

£539

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£639

£615

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£175

£175

-

-

£175

Multi Activity (p18-19)

Motorsports (p22-23)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£669

£659

-

Xtreme Adventure (p22-23)

7 nights (sat - sat)

Indoor

-

-

✔

-

-

-

£729

£715

-

Cook’s Academy (p24-25)

7 nights (sat - sat)

Indoor

✔

✔

✔

-

-

-

£729

£715

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL OSMINGTON BAY, OSMINGTON, DORSET, DT3 6EG

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

39

H

13-16

H

H 7-10

10-13

Windmill Hill activities Abseiling Aeroball All Aboard Archery Ball Sports Canoeing Challenge Course Climbing Fencing Giant Swing Hiking Jacob’s Ladder Orienteering Problem Solving

Raft Building Rifle Shooting Sensory Trail Swimming* Trapeze Tunnel Trail Zip Wire

*Outdoor pool open from May-September.

WINDmILL HILL SUSSEX

What’s it like?

This impressive Grade II listed mansion house is set in the beautiful countryside of the Sussex Downs. All the adventure activities are dotted around the 21 acre grounds around the main house, with easy reach of all the main buildings, giving the centre a cosy and friendly atmosphere. Plus, the newly built netball courts make for even more outdoor space for team activities!

What facilities are there?

Lodge accommodation Outdoor heated pool Huge range of activities

A fantastic range of state-of-the-art activity bases are all available on-site. It is home to a large multi-purpose sports hall, sports pitches and lakes for water-based activities. Plus it has its very own outdoor heated swimming pool (open May-September). There is also a recreation area called ‘The Loft’ for you to relax after a full day of activities, which includes a shop and social area.

What’s the accommodation like?

Accommodation is in modern, purpose-built lodges which offer five or six bedded en-suite rooms. The lodges create a homely ‘village’ feel and are all within the grounds of the main house.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£549

£549

£635

£609

£539

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£635

£609

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£175

£175

-

-

£175

Horse Riding (p24-25)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£749

£739

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

40

Summer Holidays 13/07 - 09/08

Our Centres

PGL WINDMILL HILL, HAILSHAM, EAST SUSSEX, BN27 4RZ

H

Beam House activities

H

13-16

10-13

Abseiling Archery Ball Sports Beach Games Body Boarding† Challenge Course Climbing Coastal Trail Fencing High Ropes Orienteering Problem Solving

Quad Biking Rifle Shooting Sensory Trail Street Surfing† Surfing Survivor Trapeze Zip Wire

† Sea / beach activities from 1st April – tide, beach space and sea conditions permitting.

BEAm HOUSE

What’s it like?

Set by the river in a picturesque wooded valley with the famous beach at ‘Westward Ho!’ just a short coach ride away, Beam House offers the convenience of the beach with a stunning, tucked away, rural location. As well as the wet and wild action at the beach there are lots of other activities on-site and off, including a huge range of our classic multi activities and dramatic coastal walks.

DEVON

Our beach team are best for finding the perfect surf for body boarding and surfing and if you really want to catch some waves in style, then check out our surfing holiday which is exclusive to Beam House (page 24). Weather and sea conditions permitting, we also include some activities at the beach when you’re on a 7 night Multi Activity holiday (we do go to the beach on other holidays but for how long will vary).

Home to our Surfing holiday Small and friendly Exclusively for 10-16’s

What facilities are there?

Woodland and fields surround the centre and in the grounds there are activities including abseiling, climbing, archery, a fantastic high ropes course, a zip wire and quad biking. In the evenings there’s a social area to chill out after a full day of activities, or for hosting our varied evening entertainment programme!

What’s the accommodation like?

All accommodation is in the main 17th century manor house. The rooms are large bunk-bedded rooms with eight to 16 beds. Showers and toilets are located near to the rooms.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£629

£599

-

4 nights (tue - sat)

Indoor

-

✔

✔

-

-

-

£425

£425

-

3 nights (sat - tue)

Indoor

-

✔

✔

-

-

-

£299

£299

-

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

-

✔

-

-

-

-

£629

£599

-

Surfing (p24-25)

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£719

£709

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL BEAM HOUSE, TORRINGTON, DEVON, EX38 8JF

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

41

7-10

HILLCREST

H

H

Hillcrest activities

10-13

Abseiling Aeroball Archery Canoeing Challenge Course Climbing Fencing Forest Trail Kayaking Orienteering Problem Solving Raft Building Rifle Shooting Survivor

Team Games Trapeze Zip Wire

What’s it like?

Hillcrest is our smallest, most homely centre, with a fantastic team of staff who really love working with younger guests. Originally a private fishing lodge, it’s in a quiet, rural setting close to the River Wye. It’s ideal for a first visit away from home or if you’re looking for somewhere really friendly and extra welcoming! All of our land-based adventure activities take place on-site within the huge garden of the house. Amongst others, the centre’s facilities include a basketball court and plenty of indoor space. Watersports are also available at our private lake nearby.

HEREFORDSHIRE Exclusively for younger guests Secluded, private setting Small and homely

What facilities are there?

Within the gardens, there’s an abseil and climbing tower, challenge course, archery range and zip wire. In the house there is a dining room and space for indoor activities. The holiday programme is arranged by the centre staff and usually includes at least one day of waterbased activities at our private lake ‘Drummonds Dub’, just 15 minutes drive away by coach.

What’s the accommodation like?

All accommodation is in the main house, in dormitories with showers and toilets nearby. PGL night duty staff are in rooms close to the dormitories, creating a very homely atmosphere.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19)

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

-

-

£509

£509

£599

£579

-

4 nights (tue - sat)

Indoor

✔

✔

-

-

£369

£369

£425

£425

-

3 nights (sat - tue)

Indoor

✔

✔

-

-

£249

£249

£299

£299

-

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£599

£579

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£135

£135

-

-

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

42

Easter 06/04 - 27/04

Our Centres

PGL HILLCREST, FOY, ROSS-ON-WYE, HEREFORDSHIRE, HR9 6RD

TREGOYD HOUSE & LLWYN FILLY POWYS

H

13-16

Tregoyd House activities Abseiling Aeroball Archery Ball Sports Canoeing Challenge Course Climbing Fencing Jacob’s Ladder Kayaking Mountain Trail Orienteering

Small and friendly, but with loads of space for activities. It’s a beautiful old mansion house (where Lord Hereford once lived) and the unique, private gardens and grounds once attracted wealthy Victorian visitors to sit and picnic by the stream. There’s a lot more going on than picnics today and now its gardens are packed with adventure activities! We also use the facilities at PGL Llwyn Filly, a small, picturesque period property only one mile away in a private setting with its own lake.

What facilities are there?

In the gardens and grounds of Tregoyd House there are challenge courses, an abseil and climbing tower, trapeze, Jacob’s ladder, rifle range and an archery field. Down the road next to PGL Llwyn Filly is ‘The Puddle’, our very own lake where you take part in watersports including kayaking and raft building.

What’s the accommodation like?

At Tregoyd House, all the accommodation is in the mansion house. It’s in multi-bedded rooms with bunk beds, so you will make friends in no time. Showers and toilets are located close to the rooms. (Please note that in summer guests on our Horse Riding Pro holiday are sometimes accommodated together in multi-bedded rooms at PGL Llwyn Filly).

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

Multi Activity (p18-19) Horse Riding Pro (p24-25)

Problem Solving Quad Biking Raft Building Rifle Shooting Sensory trail Survivor Trapeze Zip Wire

What’s it like?

Great for our ‘Horse Riding Pro’ holiday Beautiful Welsh borders Private grounds

Visit our website for even more information, images, virtual tours and sample itineraries.

H

H

10-13

7-10

DURATION

ACCOM

DATES & PRICES*

7-10 10-13 13-16

Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£625

£589

-

4 nights (tue - sat)

Indoor

✔

✔

-

-

-

-

£425

£425

-

3 nights (sat - tue)

Indoor

✔

✔

-

-

-

-

£299

£299

-

7 nights (sat - sat)

Indoor

-

✔

✔

-

-

-

£819

£819

-

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL TREGOYD HOUSE, POWYS, WALES, LD3 0SP

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

43

H

H 7-10

Dalguise activities

H

13-16 10-13

Abseiling Aeroball Archery Ball Sports Burn walk Canoeing Cat Walk Challenge Course Climbing Fencing Forest Hike Giant Swing Jacob’s Ladder Nature Trail

DALGUISE

Orienteering Problem Solving Quad bikes Raft Building Sensory Trail Survivor Trapeze Tree Climb Vertical Challenge Zip Wire

What’s it like?

It’s a fantastic forested site by the River Tay, at the heart of Perthshire’s ‘Big Tree Country’. As well as having all the usual exciting PGL multi activities, this is our only centre with a 75ft tree climb. There is also a cat walk, which will test your balance high above the ground and a huge double zip wire. The wildlife in this unspoilt area is also incredible and if you are lucky you may see the elusive red squirrel or even leaping salmon.

PERTHSHIRE Highland lodges Set in ‘Big Tree Country’ Unique 75ft tree climb

What facilities are there?

Most of the activities are on-site and are hidden within the woodlands all around the centre – making the most of the forest environment. Water-based activities take place on our purpose-built on-site lake. The main building was once the summer home of Beatrix Potter and many of her stories were said to be inspired by this idyllic location.

What’s the accommodation like?

All guests sleep in the purpose-built lodges or our converted stable block in the grounds which have four to ten beds and their own showers and toilets.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

Summer Holidays 29/06 - 19/07

Summer Holidays 20/07 - 10/08

Oct Half Term 12/10 - 19/10

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£509

-

£629

£589

£499

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

-

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

-

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

-

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£629

£589

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

-

-

£135

£135

-

Multi Activity (p18-19)

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

44

May Half Term 25/05 - 01/06

Our Centres

PGL DALGUISE, DUNKELD, PERTHSHIRE, PH8 0JX

WINmARLEIGH HALL LANCASHIRE

H

10-13

H

H 7-10

13-16

Winmarleigh Hall activities Abseiling All-Terrain Vehicles Archery Canoeing Challenge Course Climbing Fencing Giant Swing High Ropes Jacob’s Ladder Low Ropes Orienteering Problem Solving

Raft Building Sensory Trail Trapeze Vertical Challenge Zip Wire

What’s it like?

Winmarleigh Hall is conveniently located an hour from Manchester and Liverpool and three hours from Glasgow. The Forest of Bowland lies nearby, which is a designated Area of Natural Beauty. Built around the original main house, Winmarleigh Hall was formerly a spectacular traditional Victorian estate. Set in 50 acres of gardens, parkland and woodland, the building retains many original features. Its large rooms and sturdy construction make it ideal for groups of children. The centre is small enough to have a homely feel, but large enough to explore and experience a range of fantastic activities!

50 acres of parkland En-suite accommodation Exclusive to this centre All Terrain Vehicles

What facilities are there?

There’s a huge range of our classic multi activities here, all are on-site and spread throughout the wooded and open areas of the centre’s grounds. Plus, brand new for 2019, driving All Terrain Vehicles has been added to the line up! Alongside the main building, a more modern building houses the indoor games space and additional accommodation. The centre also has its own private lake – ideal for watersports!

What’s the accommodation like?

Rooms at Winmarleigh Hall are either in the main house or the adjacent modern accommodation block. All accommodation is en-suite and rooms sleep four to ten guests.

Visit our website for even more information, images, virtual tours and sample itineraries.

www.pgl.co.uk/holidays

AGE GROUPS HOLIDAY

DURATION

ACCOM

7-10 10-13 13-16

DATES & PRICES* Feb Half Term 16/02 - 23/02

Easter 06/04 - 27/04

May Half Term 25/05 - 01/06

Summer Holidays 13/07 - 09/08

Summer Holidays 10/08 - 31/08

Oct Half Term 19/10 - 02/11

7 nights (sat - sat)

Indoor

✔

✔

✔

-

£549

£549

£635

£609

£539

4 nights (mon - fri)

Indoor

✔

✔

✔

-

£475

£475

£545

£535

£465

4 nights (tue - sat)

Indoor

✔

✔

✔

-

£369

£369

£425

£425

£355

3 nights (sat - tue)

Indoor

✔

✔

✔

-

£249

£249

£299

£299

£239

First Timer Week (p20-21)

7 nights (sat - sat)

Indoor

✔

✔

-

-

-

-

£635

£609

-

Introductory Adventure (p20-21)

2 nights (tue - thu)

Indoor

✔

✔

-

-

£175

£175

-

-

£175

Multi Activity (p18-19)

*Date bands reflect holiday prices only and not availability. Please go online for current operating dates.

For more information on: Escorted Travel see page 51 Optional Extras see page 50 Insurance see pages 54.

PGL WINMARLEIGH HALL, WINMARLEIGH, PRESTON, LANCASHIRE, PR3 0LA

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

45

EVERY

adventure STARTS WITH A

FIRST STEP Because adventure matters...

Parent Guide 2019.

PGL is a very special partnership between you, your children and us. Our Parent Guide is just another way we work hard to keep this partnership a strong one.

You’ll find all the essential information at a glance here, with even more detail on our website, giving you all you need to book with confidence.

48 The UK’s leading provider of children’s holidays 49 Team spirit 50 Unbeatable value 51 Getting there’s easy 52 Frequently Asked Questions 53 Website and booking information 54 Insurance, terms and conditions

Go online to find out more ➜ Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

47

H

THE UK’S LEADING PROVIDER OF CHILDREN’S HOLIDAYS parent guide

Welcome to PG L

the freedom to explore, the their child to grow up having had We know that any parent wants ndaries - to unlock their potential encouragement to push their bou opportunity for adventure and the are capable of! and discover just how much they ies and want to protect them – nd that you’re bound to have worr But at the same time, we understa in our job description! that’s only natural, as parents it’s e adventure holiday company, we’v and as the UK’s leading children’s right the er deliv to ren With over 60 years’ experience, ula for child perfect our adventure holiday form been working hard since 1957 to ection. prot and care and e, ntur adve balance between freedom and

Our beginnings

e and set off down the Danube. rence bought a folding canvas cano Back in 1957, Peter Gordon Law e, he began leading groups of hom rning Retu h he wanted to share it. still live He loved this experience so muc PGL was born! Peter’s passions trips down the River Wye – and have benefitted who young adults on canoe camping ren child of ns ratio gene ing organisation and the on today, in a growing and thriv s ago. year 60 over an beg he t from wha ed with new friends and enjoyed passion – exciting, full of fun, shar Today our holidays still reflect that rich learning experiences. and ing build e lenging, confidenc with laughter but they are also chal gy-based world, offering real step away from a busy, technolo t They give children the chance to last a lifetime. We think that’s wha ronments, making memories to envi safe , iring insp in es, . ntur adve yone involved what gets the balance right for ever childhood should be all about and

Peter Gordon

What we offer

nt age ranges • Tailored holidays for differe • Dedicated staff • First class reputation centres • Purpose-built adventure for children child • Small group sizes so every feels comfortable most important things In our brochure you’ll find all the even more information find ll you’ but ut abo d we get aske FAQs. and os vide on our website, along with lot to consider when We appreciate there’s always a find it helpful. you e hop we and nt pare you’re a g you this year.

We’re looking forward to welcomin

Steve Hougham PGL Adventure Holidays

48

Parent Guide

“As a parent you’re left feeling relaxed and reassured your children are safe and will enjoy themselves.”

Mrs. Bees

Lawrence

TEAm SPIRIT PGL Kids say it’s ‘the staff’ that make PGL holidays the best!

Only the best will do

The PGL Team

Fully trained and highly skilled, it’s our team that make PGL holidays so popular and successful parents and children tell us so!

PGL Holiday Consultants – at your call

To maintain our standards of excellence we select only the very best of the thousands of candidates who apply every year. We assess them according to their previous work with children, entertainment skills, personality and activity qualifications and experience.

Naturally all staff members are DBS (Disclosure and Barring Service, formerly CRB) checked.

Additionally, all new appointments are on probation for their first two to four weeks, and continually assessed to ensure they meet our high standards.

PGL’s commitment to staff training and development is unsurpassed. Our staff must be adept at bringing out the very best in children, while keeping them safe and happy - we ensure each one is trained and equipped with the skills, knowledge and attitude to give your children the time of their lives.

TOTAL PEACE OF mIND We put safety first, so you can relax. You can trust us to take your children’s welfare and happiness very seriously indeed.

Our Holiday Consultants are second to none and the first point of contact for you. Nearly all of them are parents too and know our centres well, so are best placed to answer any questions you may have and help you make the right choices when booking.

they will be their main daily contact. Groupies get the lazy bones up in the morning, make sure everybody knows where they should be, encourage regular use of soap and toothpaste, eat meals with the children, organise wacky evening entertainments, and boogie with them at the disco - the children simply love them!

PGL Instructors

We get to know many PGL parents well and look forward to speaking to them several times a year.

So please give us a call on 0333 321 2114. We’d love to hear from you!

Trained instructors take responsibility during activity sessions. We are very proud of our excellent safety record and insist our instructors enforce the highest possible safety standards.

Where an appropriate formal qualification exists, instructors must hold it. Where no recognised qualifications exist, we carry out verified in-house training and assessments.

PGL Group Leaders – our famous ‘Groupies’!

PGL Centre Managers

On arrival at our UK centres, your child will join a small group of similarly aged children in the care of a Group Leader (or ‘Groupie’). Our Groupies are exceptional people, chosen for their ability to communicate with children and look after them. Responsible for your child’s social welfare,

Unlike many organisations, all PGL Centre Managers are on permanent, full-time contracts, having worked their way through PGL’s own career system. They set the tone at their centres, and ensure every guest has an amazing experience.

Our staff maintain the highest safety standards and we’re regulated and licensed by all the appropriate bodies. Our stringent standards fully comply with the DFE (Department for Education) guidelines. We follow national guidelines and undertake fully comprehensive risk assessments.

Our outstanding training programmes ensure all our staff place safety first. In this environment, children are not just safe, they feel safe. So they can really enjoy every new experience and their confidence can flourish.

PGL are registered with and adhere to the regulations of the following organisations: • Adventure Activity Licensing Authority • OFSTED Inspection • British Activity Providers Association (BAPA) • Association of British Travel Agents (ABTA) For a full list of all our licensing regulations and bodies and which activities they apply to please visit our website.

No question is too small or unusual. We won’t rush you but we know you’re busy so we’ll try to be as efficient and straightforward as we can.

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

49

H

unbeatable value

parent guide

WHAT’S INCLUDED?

The experience for your children really is priceless.

Everything you need is included in the price you pay, but we also offer some additional extras to really make the adventure one to remember!

UK holidays includ e ✔ A daily programm e packed with activit ies ✔ Accommodation ✔ All meals ✔ All approved equip ment ✔ Professional, fully trained staff ✔ PGL certificates an d prizes French holidays inc lude Everything listed for UK holidays plus ✔ Escorted travel fro m the UK* ✔ Travel and entry tickets to attractions ✔ A PGL T-shirt *Travel is included from London to Dover/Folke stone.

Supplements apply from Birmingham and Manchester.

What’s not includ ed ✖ Travel to PGL cen tres in the UK ✖ Insurance ✖ Bedding (except Paris) ✖ Towels ✖ Meals whilst travel ling (packed lunch is provided when return ing via escorted travel in UK)

PGL camp kit

Optional excursions

All the adventure essentials in an exclusive PGL rucksack for only £20. ✔ ✔ ✔ ✔ ✔ ✔ ✔

50

PGL rucksack PGL t-shirt PGL baseball cap Water bottle Wristband Postcard & pen Mini football or rugby ball

Parent Guide

£20 PER CHILD

£49

Add a day of rollercoaster PER CHILD fun to your child’s adventure for just £49 per child!

Available for 10-13’s and 13-16’s only.

• Alton Towers (Boreatton Park) • Thorpe Park (Marchants Hill) • Drayton Manor (Boreatton Park)

Birthday party bags Booking a birthday party with us?

Let us take care of the party bags for you, it’s one less thing to organise!

Choose from two options: • CLASSIC – contains sweets, PGL souvenirs and a water bottle (£45 per 12 bags) • SAVER – contains sweets and PGL souvenirs (£30 per 12 bags) See our PGL birthday party details on page 21.

H

Make their adventure extra special with our range of optional extras.

Call us to add them to your booking.

H

EXTRA, ExTRA!

FROM

£30

GEttING THERE’s easy Travel to & from our centres Getting your child to and from our centres couldn’t be easier. You can drop your children off at any of our UK centres (please see our self drive arrival/ departure times). If your chosen centre is too far away or it’s a struggle fitting around other commitments, you may wish to use one of our superb PGL travel service options. A summary of the options available is below but you’ll find full details on our website or call one of our Holiday Consultants to discuss your personal requirements.

Self-drive arrival and departure times

Station transfer service

Most parents prefer to drop off and pick up at our centres during the set arrival times shown below.

For children old enough (12 years+) to travel alone by train, we offer a pick up and drop off service at specific times, to and from the train station nearest to each of our centres on Saturdays. For prices and more details call us or visit our website.

HOLIDAY/DURATION

ARRIVE

DEPART

7 night holidays

Saturday between 15.00-17.00 (First meal: dinner)

Saturday between 09.00-11.00 (Last meal: breakfast)

4 night (tue-sat) Mini Breaks

Tuesday between 11.30-12.00 (First meal: lunch)

Saturday between 09.00-11.00 (Last meal: breakfast)

4 night (mon-fri) Mini Breaks

Monday between 08.30-09.00 (First meal: lunch)

Friday between 17.30-18.00 (Last meal: lunch)

3 night Mini Breaks

Saturday between 15.00-17.00 (First meal: dinner)

Tuesday between 13.00-14.00 (Last meal: lunch)

3 day (2 night) Introductory Adventure

Tuesday between 08.30-10.00 (First meal: lunch)

Thursday between 18.30-19.30 (Last meal: dinner)

Airport/Eurostar pick up service For children travelling from outside the UK, we offer an escorted travel service to most centres from Heathrow, Birmingham (Boreatton Park only) and Gatwick airports, and the London Eurostar terminal at specific times on Saturdays during the summer. For prices and more details call us or visit our website.

We need to know in advance if you intend to drop off outside these times and will apply a £10/hour/per child charge in these circumstances. We need at least 3 days notice to confirm any such arrangements.

Fully escorted travel service

Birmingham International Airport London Central - Victoria

Windmill Hill (20/07 -24/08)

Tregoyd House (03/08- 24/08)

Osmington Bay (13/07 - 31/08)*

Marchants Hill (13/07 - 31/08)*

Little Canada (20/07 -24/08)

Liddington (13/07 - 24/08)

Boreatton Park (20/07 -31/08)*

Beam House (20/07 - 31/08)

PICK UP AND DROP OFF POINTS AND PRICES (RETURN PRICES)

Bawdsey Manor - New (20/07 - 17/08)

With PGL staff supervision all the way and with a variety of pick up and drop off locations across the country, our escorted travel coach service is very popular. The service runs throughout the summer holidays on Saturdays and we can also provide inter-centre transfers for children attending for two weeks at different centres.

-

-

£67

-

-

-

-

-

-

£113

-

£123

£97

£123

£87

£113

£123

£97

-

£163

-

-

-

-

-

-

-

London - Kempton Park

£87

-

£97

£67

£77

£56

£87

£97

£67

London St Pancras International (Eurostar)

£190

-

£199

£169

£199

£149

£190

£195

£159

London Heathrow (airport)

£190

-

£199

£169

£199

£149

£190

£195

£159

London Gatwick (airport)

£190

-

£199

£169

£199

£149

£190

£195

£115

Oxford

-

-

£77

-

-

-

-

-

-

Portsmouth or Southampton (escorted foot passenger service via ferry)

-

-

-

-

£45

-

-

-

-

London Paddington (escorted rail travel)

*Boreatton Park, Marchants Hill and Osmington Bay - travel back from centre available to London Central and London St Pancras only on 31/08.

End dates shown above are the last dates on which a return journey back from centre occurs.

For full information and up to date times on all travel options please visit our website or call one of our Holiday Consultants

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

51

VISIT OUR WEBSITE For even more information

Extra, extra!

• • • • •

Your MyPGL account

Book online A-Z of activities Virtual tours of the centres Image galleries See what our guests have to say with our testimonials

We’re always looking to make your life easier so we’ve developed ‘MyPGL’ where, once you’ve made a booking, you can log in and access all the relevant information you need, 24/7.

Here you’ll find booking confirmation, pre-travel information, centre directions and the online forms you need to fill in before your child’s arrival.

FAQs Good to know What to bring Once you have made a booking, it’s important you read your essential information pack which you can download from your MyPGL account as it contains lots of useful information, including a detailed list of what to bring.

Mobile phones We recognise that most parents value their children having a mobile phone with them on their holiday. We are happy for children to have a phone and to use them in situations where practical and safe to do so. They can also be handed in to our staff for safe-keeping. We cannot accept responsibility for any loss of or damage to such devices and we advise that you have adequate mobile phone insurance cover in place.

Misuse of mobile devices, viewing or sharing inappropriate material, abuse of social media and any conduct that could be deemed as bullying (including theft or damage to others property)

52

Parent Guide

could result in your child being sent home from their holiday.

Medical & emergency details When you book, we need to know some important personal information about your children and we will always treat this sensitively and respect confidentiality. This includes (but is not limited to): • Personal details – age, date of birth etc.

• Relevant medical history/issues, including disabilities and behavioural conditions • Dietary requirements/preferences • Swimming ability • Any other factors that might impact on the success of the holiday, or safety of your child and others whilst on holiday.

We are able to support children requiring regular medication that can be self-administered. We do need to know details and you will need to complete a form of instruction that will be provided and bring this along with you on arrival.

We use specific small group staffing ratios and specialist equipment, to ensure all our care standards are upheld and to be as inclusive as possible, in the settings we operate in. Our holidays also require a minimum level of selfreliance. Therefore, it’s important to note that we are not able to accommodate children in all

circumstances. This would typically be where a child’s needs require a staffing level beyond those we work to, or the use of equipment, qualifications and facilities that our settings are not reasonably able to provide.

Passports & documentation For overseas holidays, please note that it is your responsibility to ensure that your child has his/her own passport that is in date for the required travel destination and (if necessary) visa documentation.

Swimming Our watersports activities require a level of ‘water confidence’, which is defined as: • Ability to duck under water • Confidently swim 25 metres* in a life jacket or buoyancy aid without signs of panic. *50 metres for Surfing holiday, page 24.

Rooming requests Please note that our sleeping arrangements both in the UK and on overseas holidays are single sex. It is not possible for brothers and sisters to share accommodation. Where possible we will always try to accommodate rooming requests where children are of the same sex, age group and on the same holiday but they cannot be guaranteed.

BOOKING INFORMATION Book online or over the phone Visit www.pgl.co.uk/holidays, choose your selected holiday and follow our easy online checkout process. Alternatively, call us on 0333 321 2114 and speak to one of our friendly and knowledgeable Holidays Consultants.

Payment methods ✔ Card – We accept all debit and credit cards except American Express. ✔ Cheque – Payable to ‘PGL Travel Limited’. ✔ Bank transfer – Go online for details. ✔ Childcare Vouchers or Tax Free Childcare Scheme – Call us or

Deposits For bookings made over the phone, once we have checked availability, we will take a non-refundable deposit plus insurance premium if booked (paid by debit/credit card in order to secure a place). Bookings online will require full payment when you book. For more information please visit our website.

• £45.00 per child for up to four nights (UK) • £75.00 per child for seven nights or more (UK) • £99.00 per child for French holidays

Off-site activities & excursions The majority of our activities take place on centre, apart from a small selection of our Specialist holidays with booked excursions or occasionally when we take older children off site for evening ‘ents’. Where settings allow, the group will remain together with an accompanying adult, but where this is not possible, children will be in small groups of no less than three and our staff will remain in designated contact/meeting points.

Catering We work with leading catering organisations to ensure our food is the best. A vegetarian option is always available and we can accommodate most special dietary requirements. Please see a sample menu on our website.

Sensible bedtimes Even the fittest children feel tired after a full day of activities, so we try to insist on sensible bedtimes for your child’s age range to ensure a good night’s sleep. Exact times may vary from centre to centre but are typically 20.30 for 7–10 year olds, 21.30 for 10–13’s and 22.30 for 13–17 year olds.

Night time supervision Once ‘lights out’ has been called at our UK centres, our night duty staff take over. They reassure the anxious, encourage the high spirited

PAY WITH YOUR CHILDCARE VOUCHERS OR TAX FREE CHILDCARE SCHEME

H

go online for details.

PAY WITH

childcare vouchers

We accept full or part payment for your holiday at all our English centres in Childcare Vouchers or with the new Tax Free Childcare Scheme. Call us or go online for more details.

to settle and continue their vigil until all is quiet.

Bedroom doors are locked but can be opened from the inside. Night time staff will be patrolling the centre at night and can be contacted at any time.

Discipline & responsibility Living alongside and mixing with other children is a valuable part of the holiday experience and we try to ensure that no one feels left out. We keep a close eye and will act on possible bullying or any other anti-social behaviour. Our experience over many years means that this is rarely a problem but please tell your children if they feel picked on, they should inform their group leader or any other member of staff immediately. When necessary we will be firm with children who are jeopardising the enjoyment of others and will not tolerate any such behaviour.

If problem behaviour is persistent or serious, we will contact the parent or guardians concerned to decide on further action. No refunds are considered for any child sent home for behavioural reasons. Please ensure you visit our website ‘parent guide’ and read our terms and conditions – ‘your responsibility’ for full details.

Smoking & alcohol Consumption of alcohol by guests is banned on any PGL holiday, whether on site or off-site in the

UK and abroad, even if local law might allow for some ages.

Smoking is strongly discouraged but bans have previously resulted in unauthorised smoking in dangerous areas, so we only allow it strictly for 16 or 17 year olds with prior parental consent and in designated safe ‘smoking areas’ away from other guests. This also extends to the use of E-cigarettes and vapourisers.

Breaking either policy is a serious issue for which any guest concerned would be sent home at their parent/guardians expense, without a refund.

Contacting your child For some children, being away from home may initially be disconcerting. This is natural and to be expected. Our staff are fully trained in the sensitive skill of identifying and dealing with children’s concerns and worries. You will be able to call the centre directly during your child’s holiday and arrange to speak to them or we can pass on any messages. We do ask you to try not to call the centre excessively to speak to your child, as particularly during the day they will be out participating in activities, therefore making it difficult to arrange contact or relay messages.

For a full list of all our FAQ’s please visit our website.

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

53

BE INSURED Key information It is important that everyone travelling with PGL has holiday insurance. Experience has shown that standard policies do not cover all our activities, e.g. motorsports, abseiling and rifle shooting. For your protection, therefore, we have arranged a special policy with Union Reiseversicherung AG. PGL insurance includes the following benefits as long as claims fall within the terms and conditions of the policy: • Cover for all activities organised by PGL • Personal accident up to £25,000 Some benefits are reduced for under 16s • Medical and other expenses up to £5 million for overseas holidays and up to £10,000 (other expenses only) for the UK • Cancellation charges up to the cost of the holiday (maximum £5,000) • Luggage up to £1,500. Single item £250. Valuables limit £250 • Personal money up to £200 • Personal liability up to £1 million • Curtailment of activities at £20 per day in summer or a pro rata refund of the ski pack (lessons, lift pass and ski school) in winter (both up to a maximum of £240) • Delay compensation, up to the invoice total for abandonment of overseas holidays.

Compensation after 12 hours delay is £20 Full details of our insurance cover can be found on our website or can be sent to you upon request.

Please note that cancellation cover comes into force when you pay the appropriate premiums. One premium will cover two or more consecutive holiday weeks per child. Non consecutive weeks require separate premiums. Most of the above sections are subject to £35 excess (up to £250 excess for legal expenses). Please read the Key Insurance Facts over the page. Clients not prices purchasing our insurance will be asked frozen to complete an Insurance Indemnity for 2019 Form issued on the advice of ABTA. UK & EIRE RESIDENT

EU RESIDENT

OUTSIDE EU

7 night or longer UK holiday

£37

£49

£63

4 night UK holiday

£28

£33

£43

3 night UK holiday

£20

£26

£32

2 night UK Introductory Adventure

£12

£18

-

French Holidays

£44

£58

£62

DURATION

54

Parent Guide

KEY FACTS: We would like to explain some of the definitions and features of our insurance cover for you.

Cooling off period: Your policy contains a 14 day cooling off period, during which you can cancel the policy and get a refund, if you have a justifiable reason for being dissatisfied with the cover it provides.

Pre-existing health conditions: If any participant, or any other person on whom the travel plans depend, has ever had treatment for any heart condition or circulatory condition, a stroke or high blood pressure, any breathing condition (including asthma), any type of cancer, any type of diabetes, any psychological condition, any existing injury or other serious or recurring medical condition, any condition requiring long term, prescribed medication or if you or they are receiving or awaiting investigation for any medical condition, you must advise the insurers via PGL to see if additional cover is available. Insurers reserve the right to impose terms. You will receive confirmation in writing of their decision.

Conditions, Exclusions & Terms: Conditions and exclusions will apply to individual sections of your policy while general exclusions, conditions and warranties will apply to the whole policy.

Property Claims: These claims are paid based on the value of the goods at the time you lose them and not on a “new for old” or replacement cost basis.

Policy Limits: Most sections of the policy have limits on the amount the insurer will pay under that section. Some sections also include other specific limits, for example for any one item or for valuables in total. You are advised to check your policy if you intend taking expensive items with you, which we advise against.

Policy Excesses: Under most sections of the policy, claims will be subject to an excess. This means that you will be responsible for paying the first part of the claim. The amount you have to pay is called the excess.

Reasonable Care: You need to take all reasonable care to protect yourself and your property as if you were uninsured, otherwise your claim may be refused.

Complaints: The insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.

Dangerous Sports or Pastimes: If you are going to take part in dangerous sports or pastimes where there is a risk of injury, check that your policy covers you. All activities officially organised and implemented by PGL are covered.

Policy Document: This gives full details of what is not covered and conditions of the cover. A copy will be sent to you on booking, or earlier on request.

Law: The Insurance Policy will be subject to the law of England and Wales unless otherwise agreed.

Please ensure you read your insurance policy carefully. Failure to comply with the terms and conditions of the policy may result in cover being restricted.

PGL are an Appointed Representative of Fogg Travel Insurance Service Limited who with the Insurers are authorised and regulated by the Financial Services Authority.

THE SMALL PRINT Important please read Please take time to read the following terms and conditions carefully. They are the basis of the contract between yourself and PGL. A contract will exist between us when we have taken your booking and required payment. You will then automatically receive a confirmation/invoice detailing exactly what has been booked. If you think anything is incorrect please contact us straight away.

All correspondence will be with the person named on the confirmation invoice who accepts the following conditions on behalf of all participants. The contract between us is governed by English Law and any dispute will be dealt with under the exclusive jurisdiction of the courts of England and Wales. Any monies paid to an appointed agent will be held by the agent for PGL until they are paid over to PGL. Your final payment and travel tickets The balance of your account is payable not later than 12 weeks before holiday commencement. If payment is not made by the due date, we reserve the right to advise you of the cancellation of your holiday booking and make a cancellation charge at the appropriate rate. Full payment must accompany bookings made within 12 weeks of departure.

The Package Travel, Package Holidays, and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the holiday booked from this brochure and for repatriation in the event of our insolvency. We provide this security by way of a bond held by ABTA. Changing your booking or travel If, after you have confirmed your booking, you wish to make any alterations, an administration charge of £25 will be made per amendment. Any such amendment may be telephoned to PGL in the first instance but must be confirmed in writing immediately thereafter by emailing holidays@pgl.co.uk.

However, if a major amendment is requested less than 8 weeks prior to the starting date of the holiday, we reserve the right to treat your request as a cancellation and charge the appropriate cancellation fee as detailed below.

In order that all our staff have the correct information we cannot accept additions or alterations to travel arrangements within 7 days of the commencement of the holiday.

If we are forced to make changes, PGL will do its utmost to provide all of the arrangements that have been confirmed,

but must reserve the right to alter or cancel any activities, accommodation or other arrangements, including escorted travel, if operational, weather or other considerations so dictate.

If we have to make a major change to your holiday, we will offer a suitable alternative if available, or 100% refund, if we are not able, in our opinion, to offer an alternative that is sufficiently comparable. Compensation will be paid as below if we have to make a major change to your holiday within 8 weeks of holiday commencement, unless the change is due to circumstances beyond our reasonable control, including but not limited to war, riot, civil commotion, act of God, industrial dispute, Government action, epidemic, disease, adverse weather or natural disaster.

• 56-29 days – 10% of holiday price • 28-15 days – 15% of holiday price • 14 days or less – 25% of holiday price The price of your holiday is subject to surcharge due to unforeseen increases in fuel costs, Government action such as increases in VAT or any other Government imposed increases or adverse currency exchange rate variations.

Even in this case, we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged but, where a surcharge is payable, there will be an administration charge of £1 together with an amount to cover agents’ commission where relevant.

If this means paying more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund of all money paid except for any premium paid to us for holiday insurance and amendment charges.

Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the surcharge advice.

Design - Precision Creative and Media • 01329 221616 • www.precisioncreativeandmedia.co.uk

The prices of our holidays abroad have been fixed according to an exchange rate of 1.112 euros to £1 as published in the Financial Times on 29th November 2018. You will be notified 8 weeks before departure if a surcharge is due on your holiday.

Cancelling your holiday or travel If you find that you cannot take your PGL holiday and have to cancel, for whatever reason, your deposit will be forfeited to cover our costs. If we receive your written cancellation within 56 days of your holiday commencement date, higher cancellation charges will be made, as follows: • 56 to 29 days prior to commencement – 30% of the total holiday price.

• 28 to 15 days prior to commencement – 45% of the total holiday price.

• 14 to 1 days prior to commencement – 100% of the total holiday price.

• On or after the commencement date – 100% of the total holiday price.

The date of effective cancellation is calculated on the day of receipt of written advice in our Reservations Department.

Travel costs are forfeited unless written cancellation is received more than 14 days prior to holiday commencement. Your PGL holiday insurance may cover the cost of cancellation. If in doubt don’t hesitate to contact our brokers, Fogg Travel Insurance Services, on 01623 631 331.

Any compliments, complaints or feedback If there is any problem with the holiday, we want to put this right for you as soon as possible. Please ask your child to mention it to their Group Leader/Courier/Centre Manager straightaway. Alternatively, we will be pleased to make a phone available, so your child can speak with you if this is preferable. We would ask you to make immediate contact with either the centre or Head Office in Ross-

on-Wye. If we have been unable to find a solution, you have 28 days from the end of your holiday to write to us to explain your grievance. Please email feedback@pgl.co.uk.

If you are still unhappy, your complaint may be referred to arbitration under a special scheme arranged by the Association of British Travel Agents in conjunction with the Institute of Arbitrators. This scheme provides for a simple and inexpensive method of arbitration on documents alone, with restricted liability on a customer in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking. Neither does it apply to claims which are solely or mainly in respect of physical injury or illness or the consequences of such injury or illness. The scheme can however deal with compensation claims involving minor injury or illness, subject to a limit of £1,000 per person. Application for arbitration must be made within 9 months of return from holiday. Further details can be supplied by ABTA on request. Their address is: 30 Park Street, London SE1 9EQ. Our responsibility PGL accepts responsibility for those elements of the holiday arrangements which are under our direct control and for the acts and/ or omissions of our employees, agents, subcontractors and suppliers. Except as set out below, no liability is accepted for personal illness, injury or death. We do accept responsibility for any personal illness, injury or death which results from the negligent (as the word is understood in the English Law) acts or omissions of any servant or agent, or any supplier, working on our behalf in the provision of services or facilities to you and whilst acting within the scope of their employment.

Please note, however, that we do not accept liability for any air or sea carriers whose individual conditions of carriage apply and are often subject to international agreements.

We cannot be held responsible for the failure or inability of any equipment or computer programme to recognise or correctly interpret or process any date as the true or correct date, or to continue to function correctly beyond that date.

We cannot be held responsible for the loss of enjoyment or additional expenses due to delays or changes in any travel arrangements or other services which are caused by circumstances amounting to force majeure, such as, but not limited to war, riot, civil commotion, act of God, Government action, epidemic, disease, natural disaster, industrial dispute or adverse weather conditions. We can only be liable for the provision of special requests where we have confirmed their availability in writing.

Should you or any member of your party have the misfortune to suffer illness, injury or death during the period of your holiday, arising out of an activity which does not form part of the arrangements made by us, we shall, where appropriate, and subject to our reasonable discretion and prior agreement, give you and your family every help that we can by way of initial assistance, including initial legal costs associated there with, up to a maximum value of £5,000 per booking. You must request such assistance within 90 days from the date of the misadventure and in the event of there being a successful claim for costs against a third party or there being suitable insurance policies in force, the costs incurred by PGL shall be recoverable from yourselves.

We shall not be liable in respect of any loss of profits, damage to goodwill or any type of special, indirect or consequential loss even if such loss was reasonably foreseeable or we have been advised of the possibility of you incurring the same. Subject to the above and excluding liability for death or personal injury, our liability shall be limited to £15,000 (pounds sterling) in respect to any one claim.

Your responsibility It is the responsibility of the parent/guardian to advise PGL of a child’s special diet and swimming ability in writing or by telephone at the time of booking. This information will be reconfirmed to you in our documentation. (All children participating in watersports must be able to meet PGL’s swimming requirements as detailed in the Parent Guide.)

It is also the responsibility of the parent/ guardian or other person acting in ‘loco parentis’ to fully advise PGL, when booking, and then follow this up in writing, of any illness, disabilities, social or behavioural problems that a youngster currently has, or has recently experienced, which might affect the youngster or other guests during the PGL holiday. We may request written confirmation from your GP/teacher confirming the suitability of the holiday for your child with particular reference to such considerations as social compatibility, physical access, successful participation and health and safety.

We will naturally treat any personal information sensitively and respect confidentiality. We are committed to making our holidays as accessible to as many guests as possible, however, very occasionally we may not be able to provide the service required and will refund any deposit paid.

We reserve the right to exclude any person before or after holiday commencement if important personal details have not been fully declared and/or his/her behaviour is incompatible with the general enjoyment and wellbeing of others. Collection would be entirely at the responsibility and expense of the person acting in ‘loco parentis’ to whom any costs for damage and other expenses incurred would also be charged. No refunds will be considered for any children sent home for behavioural reasons and a 12 month booking exclusion will be applied, any bookings already made for arrival within this period will be cancelled and refunded.

Behaviour deemed inappropriate may include (but is not limited to): • Under age buying and consumption of alcohol • Leaving the site unless accompanied by a PGL member of staff • Suspected involvement with illegal drugs • Smoking and using E-cigarettes outside of designated areas and by under 16s • Entering accommodation used by the opposite sex • Theft or illegal activities • Threatening behaviour, bullying, offensive or insulting language to other guests, PGL staff or any other person resident on centre • Anti-social behaviour affecting other guests enjoyment of their holiday • Leaving rooms during the night without a legitimate reason • Deliberately tampering with safety systems (e.g. CCTV, Fire Alarms) • Misuse of mobile devices • Sharing or viewing inappropriate material and abuse of social or other media • Damaging other guests’ property

PGL Travel Ltd holds a bond with ABTA. This arrangement means your money will be refunded or you will be brought back to the UK (where your contracted arrangements include return travel to the UK) if already abroad in the unlikely event of our being unable to provide your holiday due to our insolvency.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact: ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or visit the ABTA website at www.abta.com.

Data Protection The personal information requested at the time of booking and on subsequent proformas is held on computer and required to allow our employees, agents, sub-contractors and suppliers to provide the promised holiday to our normal high standards. By providing us with the information required for booking you are deemed to accept the above and to have gained consent from the parents of all members of your party to disclose their details to us. At time of booking or requesting a brochure, whichever is sooner you will be asked if you wish to receive future mailings from PGL and/or carefully selected third parties. If you do not wish to receive these mailings, please advise at the time of booking or alternatively write to the PGL Marketing Department, Alton Court, Penyard Lane, Ross on Wye HR9 5GL. Please refer to our website at www.pgl.co.uk for details of our privacy policy.

Photography We regularly take photographs and videos for promotional and training purposes, if you do not want your child to appear in these you must write to PGL Customer Service and inform PGL Staff on arrival at the centre.

Finally The details and holiday availability announced in this brochure are published in good faith in December 2018 and all reasonable efforts have been made to ensure all information is correct at time of printing.

Personal property Your personal property, including baggage, is your own responsibility at all times, unless any loss or damage is due to our negligence or failure to carry out our responsibility. We advise guests do not bring mobile phones, expensive watches, jewellery, photographic equipment or other precious items which may not be covered by the PGL insurance.

ABTA PGL Travel Ltd is a Member of ABTA with membership number V2683. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you

by ABTA’s Code of Conduct. For bookings to UK centres and to overseas centres by coach,

Go online to find out more ➜

Visit www.pgl.co.uk/holidays • Call 0333 321 2114 • Find us on

55

let ’s make today AN

ADVENTURE kind of DAY

We’ve been pioneers of children’s adventure holidays since 1957 and have never been more committed to what we believe in.

We’ve created this brochure and our website to give you and your children a taste of all the fun and excitement that we pack into each and every one of our holidays.

We hope you enjoy them.

PGL Travel Ltd, Alton Court, Penyard Lane, Ross-on-Wye, HR9 5GL Phone: 0333 321 2114 Fax: 0333 321 2115 Email: holidays@pgl.co.uk www.pgl.co.uk/holidays