IMPORTANT EXHIBITOR INFORMATION
WELCOME TO THE PHARMACY CONNECT TRADE EXHIBITION
On behalf of The Pharmacy Guild of Australia, we would like to thank you for your participation in this year’s trade exhibition. Without the support of our sponsors and exhibitors, this event would not be possible.
In order for the Trade Exhibition to run as smoothly as possible, please take note of the following information.
TRADE EXHIBITION
OPENING HOURS
The Trade Exhibition will open during the following hours:
WEDNESDAY 3 SEPTEMBER
(WELCOME RECEPTION EVENT)
MARITIME BALLROOM ONLY - STANDS #12 - #70 Exhibition Open 5.30PM - 7.30PM
THURSDAY 4 SEPTEMBER
MARITIME BALLROOM & PRE-FUNCTION FOYER
Exhibition Open 9.00AM - 4.05PM
FRIDAY 5 SEPTEMBER
MARITIME BALLROOM & PRE-FUNCTION FOYER
Exhibition Open 9.00am - 2.00pm
EXHIBITION PEAK TIMES
THURSDAY 4 SEPTEMBER
Morning Tea
10.55am – 11.25am
Lunch 12.15pm – 2.00pm
Afternoon Tea 2.45pm – 4.05pm
FRIDAY 5 SEPTEMBER
Morning Tea 10.45am – 11.30am
Lunch 12.45pm – 2.00pm
EXHIBITOR LUNCH
Lunch for exhibitors will be served just before delegates break for lunch, during the following times:
Thursday 12.00pm - 12.15pm
Friday 12.00pm - 12.30pm
BUMP OUT
Bump out for Trade Exhibitors will occur on Friday 5 September between 2.00pm - 3.30pm. Do not pack down before this time.
ONSITE STAND MANAGER
The Onsite Stand Manager is responsible for:
• the stand’s set-up/bump-out
• liaising with The Pharmacy Guild, ExpoNet and Hyatt Regency Sydney
INTERNET ACCESS
The Hyatt Regency Sydney offers internet for all guests in the event space. Log in details are:
Network Name: @Hyatt_Meetings
Password: hyattevents
EXHIBITOR REGISTRATIONS
Each exhibitor representative must be registered as one of two exhibitor registration types:
FULL REGISTRATION:
• Entry to all conference sessions (excluding workshops)
• Morning tea, lunch and afternoon tea on Thursday 4 & Friday 5 September
• Welcome Reception (Wednesday 3 September)
• Cocktail Party - Cruise (Thursday 4 September)
• Access to trade exhibition
TRADE STAND STAFF:
• Access to trade exhibition, Welcome Reception and conference sessions
• Morning tea, lunch and afternoon tea
Cocktail Party tickets can be purchased for an additional cost of $165.
Please see the Enquiries Desk to purchase any additional registrations or tickets.
SECURITY
Exhibitors are encouraged to remove any valuable items from the exhibition area and cover any display products outside of opening times. All reasonable care will be taken, but no responsibility will be accepted by The Pharmacy Guild of Australia or the Hyatt Regency Sydney for either industry personnel or equipment. It will be the responsibility of each exhibiting company to fully ensure the security of personnel, equipment and stock/ merchandise during the conference.
STORAGE & COLLATERAL
For items that need to be accessed throughout the exhibition (e.g. brochures, product samples, gift bags), limited storage is available on the Mezzanine Level in the Maritime Ballroom Alcove.
Although this area doesn’t see regular foot traffic and is hidden away from the main meeting rooms, it is not secure. Any valuable items are recommended to be locked up or kept on the trade stand for safe keeping. Please see the enclosed floor plan to locate this area or ask event staff onsite.
Please ensure any packaging and waste is compacted and placed in the nominated bins.
EXHIBITOR LEAD CAPTURE
Exhibitors can download the Conference mobile app to scan attendees, take notes, and export leads for future marketing.
STEP 1: DOWNLOAD THE CONFERENCE MOBILE APP (PRE-EVENT)
1. Search ‘The Event App by EventsAIR’ in the Google Play or Apple Store.
2. Access the event - Using event code PC-2025
3. Login using your email (the address you registered with) and your conference mobile app pin. Your conference mobile app PIN will be included in an information email, sent to you the week before the conference and is printed at the bottom of your name badge.
STEP 2: SCANNING LEADS (ONSITE)
How to capture leads:
1. Open the ‘Exhibitor Scan Leads’ icon on the main menu page and scan the QR code on the attendee’s name badge.
2. The attendee’s name and company will display along with any qualifying questions you have pre-set in the Exhibitor Portal. Click on ‘SUBMIT’ to save the lead.
NB: We have preloaded a notes field. The contact details won’t be displayed on the app, but will filter through to the Exhibitor Portal where you export the list.
3. To manage leads, open the ‘Exhibitor View Leads’ icon to view scanned leads.
STEP 3: EXPORTING LEADS (DURING OR AFTER)
To export leads, log into the Exhibitor Portal and select ‘Leads’ from the navigation menu and click on ‘Current Leads’. Here you can view, search and export the leads to excel. All contact details provided on the delegates registration form will be included in this export.
NAME BADGES
All printed name badges include the delegate’s name, organisation, state, profile and registration type (Trade Only, Trade Stand Staff, Full Registration or Day Registration).
Conference profile types include: Academic / Early Career Pharmacist / Exhibitor / Guild Official / Guild Staff / Industry Representative / Intern / Media / Pharmacist / Pharmacy Assistant / Pharmacy Support / Retail Manager / Speaker / Sponsor / Student.
There will be a coloured strip across the top of the badge, see categories below:
- Purple: Pharmacy assistants
- Blue: Pharmacists, interns, students & industry reps
- Black: Exhibitors & sponsors
RETURNING FREIGHT
All goods are to be collected by Monday 8 September. Please leave packaged items on your stand and complete the Hyatt Outgoing Freight Information (also enclosed in this pack) for venue staff to move your items to the allocated storage area in the Loading Dock.
Please ensure all boxes are labelled as follows:
- Company name
- Destination address
- Contact name & phone number
- Consignment note (if required)
- Name & phone number of courier
All exhibitors are responsible for organising a courier to pick up freight from the hotel loading dock.
The hotel takes no responsibility for personal or business items left unattended during exhibition or bump-out times.
ONSITE CONTACT LIST
Sally Taylor - Event Co-ordinator, The Pharmacy Guild of Australia 0404 954 076 Trade / exhibition & general enquiries
Emma Fernance - Event Manager, The Pharmacy Guild of Australia 0402 427 691
Sponsors, speakers, venue, audio visual enquiries
Hyatt Regency Sydney - Event Manager, Anthea Lai 02 9290 4812
Exhibitor services (i.e. stand catering, internet connection)
ExpoNet - Trade stand and furniture hire
A customer service booth will be available on Wednesday 2pm - 5pm & Thursday 6am - 10am On Friday, please see the Enquiries Desk
Stands featured within the purple box will not be open during the Welcome Reception and will open on Thursday morning. Entry/Exit A will be the main point of entry for the
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Date:
Outgoing Freight Information
Name of Event:
Sender Details:
Contact Number:
Phone Number:
Receiver Details: (Destination)
Pharmacy Connect Friday, 5 September, 2025
Number of Items Of
Expected Pick up Date:
Courier Company:
Job Number: (if applicable)