Important Event Information
Please take note of the following information to ensure your onsite experience at APP is as successful as possible.
EXHIBITOR BUMP IN TIMES
Wednesday 11 March 3.00pm – 6.00pm Foyer Stands ONLY (F1 - F35)
Thursday 12 March 7.00am – 3.30pm Main Exhibition Hall Stands
Thursday 12 March 8.30am - 10.00am Foyer Stands (F1 - F35 & NFP 1 - NFP 6)
Access to the main trade halls during bump is via Trade Entrances Door C or Hall 1. If you are driving to the venue, parking is available for $15 per day. If you are driving and need to unload heavy items, you can unload these at the loading dock before parking your car. See the map on the following page for these access points.
TRADE EXHIBITION OPENING HOURS
The APP2026 Trade Exhibition will open during the following hours:
Thursday 12 March Foyer Stands & NFP counters only - 10.30am - 6.00pm (F1 - F35 & NFP1 - NFP6)
Inside trade hall stands - 5.30pm - 8.30pm (Welcome Reception)
Friday 13 March 9.00am - 6.30pm (Happy Hour - 5.30pm - 6.30pm)
Saturday 14 March 9.00am - 4.00pm
Exhibitors are permitted early access to the trade hall from 5pm on Thursday, and 1 hour before and after opening hours on Friday & Saturday.
NAME BADGE COLLECTION OPENING HOURS
The Name Badge Collection area is located in the foyer and is open at the following times:
Wednesday 11 March 8.30am – 6.00pm
Thursday 12 March 7.00am – 8.30pm (Foyer exhibitors to collect name badges from 9am, all other exhibitors from 12pm)
Friday 13 March 6.45am – 6.30pm
Saturday 14 March 8.00am – 5.15pm
Please note, you won’t need a name badge to bump in your stand on Thursday, but you will need a high vis vest and closed in shoes.
NAME BADGES COLOURS
APP2026 attendees are split into 4 categories:
• Trade Exhibition Attendee - RED BADGE
• Trade Stand Staff - BLACK BADGE
• Conference Delegates - GREEN BADGE
• Conference Delegates (sponsors/exhibitors) - GREY BADGE
The borders on the name badges are colour-coded for access and security purposes. The profile of the attendee will also be displayed along the top and middle of the badge, as per the below examples.
20 - 22 Mar 2025
Exhibitor Bump-in
Loading Dock and Venue Access Map
TEPETERSDRIVE
GOLD COAST HIGHWAY
WELCOME RECEPTION
The Welcome Reception is held on Thursday 12 March, 5.30pm - 8.30pm inside the trade hall, stands must be manned during this function. Exhibitors do not require a ticket for the Welcome Reception, but must be wearing a black or grey name badge to gain entry.
LUNCH AND REFRESHMENTS
Lunch will be available for all exhibitors in the Garden Terrace Lunch Marquee at the following times:
• Thursday 11.30am - 12.30pm & 1.45pm - 2.30pm
• Friday 11.30am - 12.30pm & 1.45pm - 2.30pm
• Saturday 11.30am - 12.15pm & 1.45pm - 2.30pm
Refreshments for exhibitors (water, tea and coffee) will be served in the Exhibitor Lounge, during the following times: Thursday - Saturday from 9.00am - 4.00pm. Morning and afternoon tea will be served from stations within the exhibition halls.
An exhibitor cloakroom and storage area for personal items is available in the Exhibitor Lounge. See map below indicating the location - access is via the exhibition area.
The Exhibitor Lounge will be open to exhibitors only - an exhibitor name badge must be presented to gain access.
Exhibitor Lounge
STORAGE
For items that need to be accessed throughout the exhibition, such as brochures, product samples and gift bags, there will be limited storage available in the following areas:
- For stands located in the Arena and Central Rooms, the Arena loading dock has been allocated for exhibitor storage
- For stands located in Halls 1, 2, 3 & 4, the Hall loading dock bays have been allocated for exhibitor storage
- For foyer stands outside Halls 1, 2, 3 & 4, there is a small storage area in yellow kitchen near name badge collection Items that do not need to be accessed until bump-out (i.e. packing material and crates) can be left in the storage area on the loading dock. Please ensure these items are clearly marked. NB: GCCEC staff will direct you to the best place for your exhibitor items to be stored.
SECURITY
Exhibitors are encouraged to remove any valuable items from the exhibition area outside of opening times and cover any products or samples on display. All reasonable care will be taken, but no responsibility will be accepted by The Pharmacy Guild of Australia or the GCCEC for either personal items or equipment. It will be the responsibility of each exhibiting company to fully ensure the security of personnel, equipment and stock/merchandise during the conference.
GCCEC EXHIBITOR SERVICES
If you wish to order any additional exhibitor services, such as stand catering, cabled internet or dedicated Wifi, please see the GCCEC reception desk.
GCCEC FOOD & BEVERAGE POLICY
The Gold Coast Convention and Exhibition Centre’s food and beverage policy states that the venue has sole rights for the sale and distribution of any article of food or drink for consumption onsite.
These rights represent a material commercial value and any item distributed by an organiser or exhibitor (irrespective of separate sponsorship agreements) must be approved by the Centre in writing.
EQUIPMENT, POWER & LIGHTING STANDARDS
Any electrical equipment (power boards, extension cords and electrical appliances) operating in your booth must be tested and tagged in accordance with the relevant Australian Electrical Standard that has been put in place by Workplace Health and Safety.
A licensed electrician will be onsite between 9.00am - 3.30pm on Thursday 12 March to test and tag equipment at no extra charge.
DEMONSTRATIONS
Demonstrations and other promotional activities must be located within your booth. Participants of these must be comfortably contained within the contracted display space and not blocking the aisle.
DISTRIBUTION OF LITERATURE/PRODUCTS
Exhibitors are not permitted to distribute information outside of the contracted booth area or in any other areas of the trade exhibition without prior approval from The Pharmacy Guild of Australia.
BUMP-OUT
Bump-out for Trade Exhibitors on Saturday 14 March is between 4.00pm - 5.30pm. Bump-out for Custom Stand Builders is from 6.00pm on Saturday 14 March until 5.00pm on Sunday 15 March.
NB: No trolleys will be permitted in or out of the exhibition area prior to 4.00pm on Saturday 14 March or until deemed safe by the floor manager. Safety vests and closed in shoes must be worn by all staff and contractors during bump-out.
The GCCEC reserves the right to dispose of any remaining goods one (1) week after the conclusion of the event. Disposal of any remaining goods may incur a removal charge.
RETURNING FREIGHT
All goods are to be collected on Tuesday 17 March.
Please ensure all boxes are labelled with the GCCEC dispatch label with company name, destination address, contact name, contact phone number, completed consignment note (if applicable) and the name and phone number of courier.
Please leave items on your stand for GCCEC staff to move to the allocated storage area in the Loading Dock.
All exhibitors are responsible for organising a courier of choice to pick up freight items from the GCCEC Loading Dock.
ONSITE CONTACT LIST
• Sally Taylor, Event Coordinator, The Pharmacy Guild of Australia | 0404 954 076 - Trade / exhibition & general enquiries
• Emma Fernance, Event Manager, The Pharmacy Guild of Australia | 0402 427 691- Sponsors, speakers, venue, audio visual enquiries
• GCCEC Operations Supervisor, Assistant Floor Manager | See GCCEC Registration Desk - Exhibitor services (i.e. stand catering, internet)
• ExpoNet, Trade stand and furniture hire - A customer service desk will be set up in the Exhibitor Lounge (Foyer D) on Thursday 12 March 7.00am - 3.30pm.
LEAD CAPTURE
As part of your exhibition package, you can capture leads by scanning attendee name badges via the APP2026 conference mobile app. The conference mobile app will be launched a week before the conference. For an instructional video please click here.
OPTIONAL QUALIFIYING QUESTION SET UP (PRE-EVENT)
Should you choose to set up qualifying questions as part of your lead scanning, please ensure this is actioned prior to going onsite.
Qualifying questions, automatic thank you emails and lead alert emails can be set up by logging into the Exhibitor Portal and clicking on the ‘Lead Management’ tab
CONFERENCE MOBILE APP DOWNLOAD (PRE-EVENT)
Instructions:
1. Search ‘APP2026’ in the Google Play or Apple Store.
2. Login using your email (the address you registered with) and your conference mobile app PIN. Your conference mobile app PIN will be included in an information email, which will be sent to you the week before the conference.
SCANNING LEADS (ONSITE)
Log into the APP2026 conference mobile app – see previous step for details. How to capture leads:
1. Open the ‘Scan Leads’ icon on the main menu page and scan the QR code on the attendee’s name badge.
2. The attendee’s name and company will display along with any qualifying questions you have pre-set in the Exhibitor Portal. Click on ‘Submit’ to save the lead.
3. To manage leads, open the ‘View Leads’ icon to view scanned leads.
EXPORTING LEADS (DURING OR AFTER THE EVENT)
To export leads during of after APP, log into the Exhibitor Portal and select ‘Leads’ from the navigation menu and click on ‘Current Leads’. Here you can view, search and export the leads to excel.
If you have any questions or trouble with lead scanning onsite, please visit the Information Desk.