Thank you for booking a trade stand at Pharmacy Connect 2025. This Trade Exhibitor Manual has been compiled to assist you with your trade display. To ensure that all of your requirements are met, please read this manual carefully as it contains important information. All enquiries should be directed to the Events Division of The Pharmacy Guild of Australia, Queensland Branch:
07 3831 3788 events@qldguild.org.au
Exhibition venue
Hyatt Regency Sydney
Mezzanine Level - Maritime Ballroom and Grand Ballroom Pre-Function Foyer 161 Sussex Street, Sydney NSW 2000 | 02 8099 1234 https://www.hyatt.com/en-US/hotel/australia/hyatt-regency-sydney/sydrs
Exhibition times
Bump-in/out times
Bump-in: Maritime Ballroom stands (#12 - #70)
Wednesday 3 September Bump-in 2.00pm - 4.00pm
Bump-in: Pre-function foyer stands (#1 - #11)
Thursday 4 September Bump-in* 6.00am - 8.00am
Bump-out: All stands
Friday 5 September Bump-out 2.00pm - 3.30pm
Opening hours
*BUMP-IN CONSIDERATION
Stands #1 - #11, please note that delegates will be registering between 7.00am - 8.30am on Thursday 4 September.
During this time delegates will be passing through your area of the exhibition to access morning sessions.
Please be mindful of this when bumping-in and keep your stand as tidy as possible when setting up.
Wednesday 3 September Welcome Reception Event - Maritime Ballroom only, stands #12 - #70 Exhibition Open 5.30pm - 7.30pm
Thursday 4 September Maritime Ballroom & Pre-function foyer Exhibition Open 9.00am - 4.05pm
Friday 5 September Maritime Ballroom & Pre-function foyer Exhibition Open 9.00am - 2.00pm
NB: There will be food stations placed strategically around the trade area serving morning tea, afternoon tea and lunch.
Online exhibitor portal
The main contact for your stand will receive an email with a unique link to your organisation’s online Exhibitor Portal. The Exhibitor Portal allows you to view a summary of your booking, submit optional and compulsory forms, upload your company profile and logo for the mobile app and register your staff.
Should you require assistance or need the link resent, please email events@qldguild.org.au
Exhibitor entitlements
• One (1) trade booth (see size on floor plan, page 11)
• One (1) venue trestle table, black table cloth and two (2) chairs
• Listing of company profile, logo and website in the conference mobile app
• Full access to attendees during morning tea, afternoon tea and lunch breaks
• Two (2) complimentary full conference registrations for your company representatives
Trade
exhibition booth
Each exhibitor is entitled to one trade booth, which includes one (1) trestle table, cloth and two (2) chairs.
Trade booth dimensions vary in width depending on the location. Please refer to the floor plan on page 11 for your trade booth size. Each booth consists of the following items:
• 2.4m (height) flush walling system inclusive of white seamless panels
• All open aisle frontages will have a printed fascia sign consisting of one company name, stand number and show logo (up to 30 characters including spaces). Fascia sign positioning varies depending on the location of your booth, see images below.
• 2 x LED track mounted spotlights per 6 square meters mounted onto the light track inside the fascia.
• 1x 4amp power outlet per single stand
Trestle table dimensions are 1.8m L x 0.5m W x .72m H. Tables will be clothed with a black cloth. Exhibitors can bring their own cloths to brand their trade area. Please advise if you won’t require the table or chairs for your stand.
Banners and products can be displayed within your trade display area, as long as they do not encroach on the displays of nearby exhibitors or into the aisleways.
The options for the location of the fascia signage is below and can be confirmed with ExpoNet via the ExpoConnect portal.
Please note, stand construction is restricted to the shell scheme provided i.e. no custom stands are permitted due to the limited bump-in time and logistics of the venue.
Mobile app listing - logo & company profile
The Pharmacy Connect 2025 mobile app will give delegates, trade attendees and exhibitors the ability to navigate the program and exhibitor information before, during and after the event, via Apple and Android platforms. The mobile app will include the following features:
• Conference program and speakers
• Floor plans and exhibitor listings
• Lead capture function
Please upload a high resolution JPEG logo and 100 word description of your business/services by Friday 25 July via the ‘Your Booking’ page of the Exhibitor Portal. This information will be included in the conference mobile app.
Exhibitor lead capture
The conference mobile app will allow exhibitors to scan attendee name badges in order to collect contact details (name, company, state, phone and email), record qualifying questions and export leads via the Exhibitor Portal.
When the app is launched a week prior to the event, trade stand staff registered through the Exhibitor Portal will be able to download the app on a mobile device (Apple and Android).
Below are step by step instructions on the process of capturing leads. Please note only Step 1 is required to be completed before going onsite to the event.
Step 1 - Question set up (PRE-EVENT)
• This is optional, however if you choose to set up qualifying questions this is best done before going onsite.
• To set up your qualifying questions, automatic thank you emails and lead alert emails, please login to the online Exhibitor Portal (using your personalised link) and click the ‘Lead Management’ tab.
Step 2 - Trade stand staff download the conference mobile app (AVAILABLE LATE AUGUST 2025)
• Download the ‘The Event App by EventsAIR’ from the Google Play or Apple Store.
• Enter the event code: PC-2025
• Login using the email address you registered with and your conference mobile app pin. All registered trade stand staff will be emailed their conference mobile app pin a week prior to the event.
Step 3 - Scanning leads (ONSITE AT THE EVENT)
• Ensure you are logged into the PC-2025 conference mobile app – see previous step for details.
• How to capture leads:
1. Open the ‘Exhibitor Lead Scan’ icon on the main menu page and scan the QR code on the attendee’s name badge.
2. The attendee’s name and company will display along with any qualifying questions you have pre-set in the Exhibitor Portal. Click on ‘Submit’ to save the lead.
3. To manage leads, open the ‘View Leads’ icon to view scanned leads. The mobile app will only show the name and company fields, however all contact details will be saved to the online Exhibitor Portal under ‘Current Leads’.
Step 4 - Download leads (AFTER THE EVENT)
• To export leads, log into the online Exhibitor Portal via a personalised link sent to your company contact who booked the stand.
• Select ‘Lead Management’ from the navigation menu and click on ‘Current Leads’. Here you can view, search and export the leads to excel.
Registrations
Please register your exhibitor representatives by Friday 15 August via the ‘Your Booking’ page of the Exhibitor Portal to ensure all staff are linked to your company. This allows all stand staff to use the lead capture feature on the conference mobile app. DO NOT register your stand representatives via the main conference website.
Included in your trade stand booking are 2 x complimentary full registrations
Complimentary full registration inclusions:
• Entry to conference sessions and access to the trade exhibition
• Morning tea, lunch* and afternoon tea on Thursday 4 September and Friday 5 September
• 1 x Welcome Reception ticket (Wednesday 3 September)
• 1 x Cocktail Party/Harbour Cruise ticket (Thursday 4 September)
Additional trade stand staff are complimentary, but MUST be registered Trade stand staff registration inclusions:
• Entry to conference sessions and access to the trade exhibition
• Morning tea, lunch* and afternoon tea on Thursday 4 September and Friday 5 September
• Access to the Welcome Reception, as this is held in the Trade Exhibition
• Cocktail Party/Harbour Cruise ticket is an additional cost of $165 per ticket
*Lunch will be open for exhibitors 30 minutes before delegate breaks.
Public liability insurance
To ensure that exhibitors are adequately covered for Public Liability Insurance, the cost of booking an exhibition stand at Pharmacy Connect includes Public Liability Insurance cover from Allianz Australia Insurance Limited, based on a limit of indemnity of $10,000,000 for any one occurrence.
This insurance is designed to cover your liability for injury to third parties or damage to their property, from the first day of bump-in (setting up) to the final day of bump-out (dismantling) at the Pharmacy Connect Conference, being from Wednesday 3 September to Friday 5 September 2025 (inclusive). Further details can be found on page 12
NB: This policy provides Public Liability Insurance only and will not respond to any claims arising from the sale or supply of products at the event, except for food or drink sold for immediate consumption at the event as refreshments.
Environmental sustainability
As exhibitors, we encourage you to review your current practices and recognise the significant waste generated by trade exhibitions. Let’s work together to take meaningful steps towards reducing this impact and promoting a more sustainable future. Below are some ideas which can assist with this:
• Promotional flyers - use recycled paper/print double sided with vegetable inks or use QR codes on your stand for attendees to scan to access promotional flyers
• Promotional items - use products made from recycled materials/avoid providing bottled water as a promotional/giveaway item and consider items which delegates will re-use
• Signage - consider using reusable printed signage (avoid using dates and times) and/or use plasma screens or electronic signage to reduce production waste
• Air travel - if staff are required to fly to the event, choose an airline that is carbon neutral or which offsets their carbon emissions
• Local travel - encourage staff staying in nearby accommodation to walk to the venue and staff who live nearby to use public transport
• Encourage your staff to bring their own reusable water bottles and keep cups
• Rubbish - use recycling bins to recycle packaging and boxes etc during setup and pack down
If your organisation is taking action in this area we would love to hear about it, please email events@qldguild.org.au so we can spread the word.
Exhibition supplier - ExpoNet
ExpoNet has been contracted as the official exhibition booth supplier. ExpoNet specialise in exhibition stands and displays, furniture and audio visual equipment hire.
ExpoNet will be in direct contact with each exhibitor from Tuesday 1 July to assist with any additional requirements including signage, additional power, furniture and audio visual equipment hire. You will be sent a link, user name and password for an Online Exhibitors Kit (OEK) for ease of ordering exhibition requirements for the event. Please use the OEK to complete the forms for your stand requirements, including fascia and signage, lighting and power, stand modifications, additional furniture and audio visual. Any additional items or modifications will be at an additional cost.
esd@exponet.com.au
02 9645 7070
www.exponet.com.au
Please mention Pharmacy Connect 2025 and your stand number. Visit https://www.exponet.com.au/ to view the range of hire times and for more information and ideas.
Promotion
Website listing
As an exhibitor you are entitled to a listing on the conference website with a weblink to your organisation’s website. To ensure that we have listed your organisation correctly and linked to the correct website, please view the listing on the trade exhibition listing page at https://pharmacyconnect.com.au/trade-exhibition/ and advise us immediately if any changes need to be made.
Promotional pack
A promotional pack has been developed to assist with promoting your attendance at Pharmacy Connect to your customers and wider networks via social media, company newsletters or media releases. See example below, please click this link to download all options and information.
Social media
We will be utilising social media to drive awareness for Pharmacy Connect - both before and during the event. We encourage you to join the conversation by following our social media channels and liking, commenting and sharing our posts. We encourage you to use #PC2025 across your own marketing to take advantage of the exposure that is generated for the conference.
Full payment for exhibition and conference fees must be received before the conference dates. It is the policy of The Pharmacy Guild of Australia that any exhibitor with unpaid conference fees will not be allowed access to the trade area to set up their stand.
To arrange payment immediately, please phone 07 3831 3788 or email events@qldguild.org.au.
Conference program
Please note the program is available on the conference website. To view the program, please visit https://pharmacyconnect.com.au/program/
Venue & trade exhibition information
Venue delivery and access information
Delivery Address: Slip Street via Sussex Street, Sydney NSW 2000
Security Contact Number: 0466 518 024
Hotel Event Logistics Contact Number: 0466 430 340
Hotel Event Manager Contact: Anthea Lai - Ph: 02 9290 4812 or Email: anthea.lai@hyatt.com
Grand Ballroom and Maritime Ballroom Lift: 24 hour accessible, by prior notice only, see Lift Access Form on page 13
Clearance: Loading Dock Height Clearance: 3.8 m
Bus Bay/Maritime Lift Access Height Clearance: 4.4 m
Lift Access Times: No access in the lift unless arranged prior and confirmed with the hotel Event Manager. Failure to book may prohibit access to the lift due to Security reasons.
Available Equipment: Pallet Jacks, available on request, and subject to availability.
Scissor lift and forklift, hire via Encore Event Technologies, hyattregencysydney@encore-anzpac.com
General access guidelines
It is the condition of entry to all persons who require access to the loading dock that vehicles, equipment and personal belongings may be randomly searched by Hotel Security staff upon entering and exiting loading docks.
Any person wishing to gain access to the Hotel & Events Facilities outside the scheduled hours should notify dedicated Hotel Event Manager through the organiser at least twenty four (24) hours in advance.
Under no circumstances should event equipment be moved in or out via front of house areas.
In the case of an accident and/or damage the hotel will take no responsibility to equipment during the bump-in, and bump-out periods. By law, the Hotel is required to maintain clear access for egress from all emergency exit doors leading onto the loading docks.
Delivery of freight
Due to limited storage space and a high turnover of events, the Hyatt Regency Sydney has requested that all freight arrive no earlier than Tuesday 2 September 2025 (within the loading dock opening times), or it could be rejected. All materials despatched to the Hyatt Regency Sydney must be directed to the Hotel Loading Dock and be clearly labelled using the Delivery Label on page 13. This label must be placed on ALL items being delivered. Please ensure all fields are completed on the delivery label, including stand number. If you are sending deliveries via courier, please ensure that you put your own details as the sender. To avoid disappointment and delays during bump-in, it is the responsibility of exhibitors to confirm with their courier service that the goods have arrived
Please note that no responsibility will be taken by the Hyatt Regency Sydney or The Pharmacy Guild of Australia for the loss or damage during or after an exhibition. All goods belonging to exhibitors must be claimed and removed from the hotel on the final day of the conference. Hyatt Regency Sydney also reserves the right to inspect vehicles leaving the hotel during move-in/move-out of the exhibition. It is the responsibility of the exhibitor to ensure that items will be collected at the completion of the conference.
Parking
The Hyatt Regency Sydney does not have any parking onsite. Nearby casual parking is available at Wilson Parking 168 Sussex Street/383 Kent Street, or Secure Parking 186 Sussex Street/2 Market Street.
The lift bays and loading dock are to be used for loading and unloading goods only. Parking is not permitted in the loading dock or on Slip Street.
Storage and security
Limited storage for exhibitor goods during the exhibition will be available on the Mezzanine Level in the Maritime Ballroom Alcove (refer to the Exhibition Floor plan on page 11 for this location). It is recommended that any gift bags are prepacked prior to arriving at the venue, due to the limited storage area and restricted access in this area. ALL items left in this storage area must be clearly labelled or they could be disposed of. Please note, this storage room is near the far entrance to the Maritime Ballroom. Although this area is not located in a major hotel thoroughfare and is separate to the main meeting rooms, it is not secure. It is recommended that any valuable items be locked up or kept on the trade stand for safe keeping.
Excess boxes, material and equipment not required for your exhibition should be removed from the Hyatt Regency Sydney, as storage space is limited. Additional charges may apply to those exhibitors who have a large amount of packaging and waste. Any unpacking within the exhibition area must take place in your stand area, not in the aisle ways or at another exhibitors stand. Aisles must be kept clear at all times.
While every reasonable precaution is taken, The Pharmacy Guild of Australia and the Hyatt Regency Sydney accept no responsibility for any loss or damage that may occur to persons or property at the exhibition resulting from any cause whatsoever. Exhibitors must make provisions for the safeguarding of their goods, materials, equipment and displays at all times. It is suggested to cover any product or sample displays when the stand is not being manned.
Please be security conscious. Do not leave wallets, laptops, mobile telephones or any easily portable items unattended, at any time, in your stand. THE PROTECTION OF YOUR PROPERTY IS YOUR RESPONSIBILITY. It is recommended that all exhibiting companies take out an insurance policy that covers their exhibition stand.
Fire proof materials
Any materials used in stand construction for display purposes must conform to the following standards:
• Non combustible and inherently non-flammable material
• Durable flame-proof fabric
• Self-extinguishing plastic
• Plywood, hardwood, pulpboard or fireboard is to be rendered flame resistant by a process deemed acceptable by fire authorities.
Electrical boards, cords and appliances
Hyatt Regency Sydney reserves the right to demand removal from the site of any electrical equipment that deems to be a non-compliant or suspect. Hyatt Regency Sydney management can call upon internal specialists to assist when the circumstances require it.
All portable electrical equipment, appliances and leads used on the hotel must be tested and tagged in accordance with Australian Standard 3760 – 1990 and when used, must be connected to a type 1 or type 2 safety switch complying with Australian “Standard 3190 -1990.
NB: Any person who suffers an electric shock from any electrical equipment MUST report the incident IMMEDIATELY to the Hyatt Regency Sydney.
Noise levels
The maximum permissible total sound level in any area is 82dB (slow), measurable at a distance of 3m from the source of the sound using a direction decibel.
No smoking policy
Hyatt Regency Sydney is a ‘no smoking’ hotel. Smoking is permitted outside the hotel.
High visibility clothing
During bump-in and bump out, all contractors and venue staff must wear Australian Standard Approved high visibility type clothing and closed in shoes. Person(s) who do not comply will not be allowed to access the venue. It is the responsibility of the organiser to ensure that all contractors are aware of this requirement.
Food and beverage
Hyatt Regency Sydney retains the right to provide all catering on its premises, and no food or beverage may be brought onto the premises without prior written approval. If exhibitors are allowed to bring in external food or beverage a food disclaimer form needs to be signed (contact the hotel Event Planning Manager for further details). For exhibitors who wish to provide catering on their stand, please contact the hotel Event Planning Manager - Anthea Lai, anthea.lai@hyatt.com with any particular requirements. Advance notice must be given in order to cater for new requirements.
Removal of exhibits
Please adopt the following procedure:
Do not start packing up equipment until 2.00pm on Friday 5 September 2025
Please ensure the packing of items on your booth is completed by 3.30pm on Friday 5 September 2025
Returning freight
Due to very limited storage space within the venue, all goods belonging to exhibitors must be claimed and removed from the hotel by Monday 8 September. Any items not collected or packed up after this date will be disposed of.
Please pack all return boxes and banners, label each item clearly, attach the Outgoing Freight Label found on page 15 and advise the venue staff to move these from your stand to the loading dock, ready for collection by your courier the following day. It is the responsibility of the exhibitor to arrange for the collection of goods by a courier.
All items left at the hotel for collection by a courier must be clearly labelled with a delivery address and have a signed consignment note, if applicable. The Hyatt Regency Sydney staff are unable to sign consignment notes on behalf of a client. Please ensure that NO items are left behind. If approval is given to leave items behind, these MUST be collected no later than one working day after the event from the Loading Dock.
Please ensure that you advise Hyatt Regency staff if you are having items collected so that they store them accordingly. A hotel staff member will come around to each stand to provide labels and ensure your items are packed up before you leave. Any items not collected or packed up will be disposed of.
General hotel regulations
The WH&S policies include keeping fire doors and cupboards unblocked, the checking of forklift licenses, the wearing of high visibility clothing, covered shoes, the monitoring of trip hazards on the loading dock etc. No equipment is to be chained or tied to any fixed structure of the building. All gas bottles are to be stored in the appropriate area chained and secured to the wall. Any personnel not engaged by the organiser (such as children) are not allowed inside the Loading Dock or back of house areas. No contractor is permitted to drink alcohol or smoke on the premises during move in or move out or perform any work under the influence of alcohol or illegal drugs.
All vehicles must drive at a slow speed (including fork lifts) – no greater than 10kms per hour. Once an exhibition is operational, vehicles permitted onto the loading dock must not park in front of any fire exits. And access is permitted for a drop off or pick up purposes.
Internet access
The Hyatt Regency Sydney offers complimentary internet for all guests in the event space. Log in details are as follows: Network Name: @Hyatt_Meetings Code: hyattevents
Should you require additional internet services please contact the hotel Event Planning Manager: Anthea Lai, anthea.lai@hyatt.com - Ph: 02 9290 4812
Accommodation
Special conference accommodation rates have been organised at the conference venue, the Hyatt Regency Sydney. These rates are available to all conference participants. Rates are as follows: City View King Room - $390 per night (includes one full buffet breakfast) Accommodation is subject to availability - we strongly urge you to make your reservation as soon as possible via https://pharmacyconnect.com.au/book-now/accommodation
Checklist
Exhibitors list
For a full list of exhibitors and stand locations, please visit https://pharmacyconnect.com.au/trade-exhibition
Enquiries
If you have any enquiries regarding the information provided in this manual, please contact the Events Division of The Pharmacy Guild of Australia, Queensland on:
Stands featured within the purple box will not be open during the Welcome Reception and will open on Thursday morning.
Entry/Exit A will be the main point of entry for the Welcome Reception Event, Entry/Exit B will be used for the remainder of the event.
Exhibitors Public Liability Insurance Benefits
You must read this form and the Public Liability Policy Wording (Policy Wording) to ensure you understand the features, benefits and risks of the
• The
• The Public Liability Insurance Benefit is subject to the terms and conditions of the Policy Wording (including any limitations and exclusions) and I don’t have any queries.
• The Exhibition Organiser is not acting as an agent of the insurer and is not the insurer
• The exhibition organiser has not provided any recommendation or opinion in relation to the Public Liability Insurance Benefits.
• The Public Liability Insurance Benefit does not cover any liability arising directly or indirectly from or caused by, contributed to by or arising from your products, except for the provision of food and/or drink for consumption at the exhibition.
NOTICE
This document outlines important information regarding how the Public Liability Insurance Benefits operates and important information regarding Allianz. The benefits provided are outlined in a separate document referred to as Public Liability Insurance Benefits Policy Wording (Policy Wording) It is important you read the Policy Wording
WORDS WITH SPECIAL MEANING
When we say We mean
Aon Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL 241141 of Level 33, 201 Kent Street, Sydney NSW 2000
Insurer and Allianz Allianz Australia Insurance Limited (ABN 15 00 122 850) AFSL 234708
We, our or us the Exhibition Organiser (not the Insurance company) You or your the person(s) named in the application form
ABOUT THE EXHIBITORS PUBLIC LIABILITY INSURANCE BENEFITS
We are not the insurer of the Public Liability Insurance Benefits. The insurer is Allianz Australia Insurance Limited (ABN 15 00 122 850) AFS licence number 234708 of 10 Carrington Street Sydney 2000.
The Public Liability Insurance Benefits are provided under our insurance policy issued by Allianz. Our insurance policy includes coverage for ‘Public Liability)’ (as detailed in the Policy Wording)
Our insurance policy was arranged by Aon, our appointed insurance broker, and we in turn act as a distributor on behalf of Aon in arranging access to this Public Liability Insurance Benefits cover to our customers.
You will be considered a third-party beneficiary and eligible to claim under the Public Liability policy (subject to approval by us).
You cannot cancel or vary the Public Liability Insurance Benefits – only Allianz or we can do this. If the Public Liability Insurance Benefits are cancelled or varied by us, we don't need to obtain your consent.
Allianz will not provide you with any notices in relation to the Public Liability Insurance Benefits Allianz is only required to send us notices
You are not obliged to accept any part of the Public Liability Insurance Benefits, but if you make a claim, you’ll be bound by its terms, conditions, limitations and exclusions.
We do not hold the Public Liability Insurance Benefits, or the benefits provided under it on trust, for your benefit or on your behalf.
We do not:
• Act on behalf of Allianz or you
• Provide, and we are not authorised to provide, any financial product advice, recommendations or opinions about the Public Liability Insurance Benefits
• Receive any remuneration or other benefits from Allianz
We can only provide you with factual information about the Public Liability Insurance Benefits. We cannot provide any recommendations or opinion as to whether this Public Liability Insurance Benefits is appropriate for you or not. You need to make this decision yourself. You should consider obtaining advice as to whether it is appropriate for your needs from a person who is licensed to give such advice.
Nothing prevents you from entering into other arrangements regarding insurance.
If you have any queries in relation to the Public Liability Insurance Benefits, you can contact Aon Risk Services Australia Limited ABN 17 000 434 720 AFS licence number 241141 on (02) 9253 7000. Aon is authorised to provide advice on general insurance products.
IMPORTANT INFORMATION
About Allianz
Allianz Australia Insurance Limited (ABN 15 00 122 850) AFSL 234708 is a member of the Allianz insurance group, one of the largest insurers in the world
GENERAL INSURANCE CODE OF PRACTICE
Allianz is a signatory to the General Insurance Code of Practice.
The Code aims to:
• Commit Allianz to high standards of service
• Promote better, more informed relations between Allianz and you
• Maintain and promote trust and confidence in the general insurance industry
• Provide fair and effective mechanisms for the resolution of complaints and disputes between Allianz and you
• Promote continuous improvement of the general insurance industry through education and training.
FINANCIAL CLAIMS SCHEME
Your Policy is a protected policy under the Financial Claims Scheme (FCS), which protects certain insureds and claimants in the event of an insurer becoming insolvent. In the unlikely event of Allianz becoming insolvent you may be entitled to access the FCS, provided you meet the eligibility criteria. More information may be obtained from the Australian Prudential Regulation Authority (APRA).
How to contact APRA
Telephone 1300 558 849
Email www.apra.gov.au
Loading DockHours of Operation: Mon day –Sat urday 0 7 :00AM –15:00PM 35 September 2025
Event Name: Pharmacy Connect 2025
Date of Event: Function Room: Maritime Ballroom Number of Items: ITEM: OF Description: IF APPLICABLE :
Exhibitor Name: Stand Number:
Loading Dock, Slip Street SYDNEY, NSW 2000
Attention of: Name of Sender: Company of Sender: Address: Telephone Number: Email Address:
EVENT ITEMS WILL NOT BE ACCEPTED MORE THAN 1 WORKING DAY PRIOR TO THE EVENT DATE
Please note that the hotel does not accept responsibility for the loss or damage of any materials accepted/stored by the hote l. Event items will only be stored for 1 WORKING DAY after event completion. After 1 day, $50.00/item/day will be charg ed if the items are not picked up.
LOADING DOCK INFORMATION
Loading Dock Address: Slip Street via Sussex Street, Sydney NSW 2000
Hyatt Event Logistics Contact Number: +61 466 430 340 (Please call on your approach)
Security Contact Number: +61 466 518 024
Opening Hours: 24 hour accessible, by prior notice only
Dock Height Clearance: 3.8 m
Hotel Catering and Event Manager Contact Number +61 02 8099 1234
Lift Access Times: No access in the lift unless arranged prior and confirmed with your Catering & Event Manager. Failure to book may prohibit access to the lift due to Security reasons.
Available Equipment:
Trucks /Vans - delivering items in the Maritime and Grand Ballroom lifts must have a Tailgate
No.Of Pallet Jacks - available on request, and subject to availability
Fork lift - available on request, and subject to availability
Parking: Parking is available at the Wilson Parking 168 Sussex Street
*Lift Bays and Loading dock is deemed to be for loading and unloading goods only, no parking permitted
*Strictly no parking is permitted on Slip Street.
EVENT NAME
EVENT DATE
FUNCTION ROOM
COMPANY NAME
NAME
CONTACT NUMBER
EMAIL ADDRESS
DESCRIPTION OF ITEMS
NUMBER OF CONTENT(s)
EXHIBITOR/ BOOTH NO. “IF APPLICABLE”
Event Lift Access Form
Please email this completed form to your dedicated Event Manager. Failure to return this form may prohibit access Bump In/Out due to security reasons
EVENT DETAILS
CONTACT DETAILS
ITEM DETAILS
DRIVER DETAILS
DOES NOT APPLY FOR COURIERS NAME
CONTACT NUMBER
VEHICLE/ REGISTRATION NO.
MARITIME BALLROOM
Width: 2.2m
Depth: 2.36m
Height: 2.1m
Weight (T): 4.25
GRAND BALLROOM
Width: 2.5m
Depth: 6m
Height: 2.1m
Weight (T): 4
IMPORTANT INFORMATION:
DELIEVER LOCATION
BUMP IN*
DATE: TIME:
BUMP IN*
DATE: TIME:
*All lift access requests are subject to venue approval.
• Maximum 15 minutes to load/ unload items. Additional time subject to approval
• Parking in the lift bays, loading dock and Slip Street is strictly prohibited.
BUMP OUT*
DATE: TIME:
BUMP OUT*
DATE: TIME:
• It is the drivers responsibility to load and unload any items and move to the specified area for event or storage
• Tear Down - please have all materials packed and ready to go before vehicles arrive at the loading dock.
By ticking this box, you hereby agree to have read and understand the Terms and conditions listed within the ‘Event Lift Access Form’.
