How Petco is Helping Protect People and Pets at Their Salons

How Petco is Helping Protect People and Pets at Their Grooming Salons During COVID-19

As news and information around COVID19 continues to evolve, all of us at Petco are doing everything we can to take care of pets, pet parents and our own Petco employees (we call them partners!) during this time. We’re proud to remain open and continue serving pets’ grooming needs, and have taken the following proactive, precautionary steps to protect everyone in the broader Petco family.

CLEANING

All Petco stores are cleaned and sanitized daily as part of our normal business operations. In an effort to keep our salons safe as we all navigate COVID19, we’ve increased the frequency and extent of those cleanings. This includes sanitizing after each pet and soaking all equipment in a pet-safe disinfectant after each use. Additionally, our grooming salons hold 15 to 20-minute windows in between each grooming appointment to properly clean and disinfect the work area (counters, stations, and equipment) before welcoming the next pet. To add some fun to the mix, multiple cleaning dance parties take place throughout the day with mops doubling as great microphones!

MASKING UP

Based on guidance from the CDC and other public health experts, and to help protect the health and safety of our Petco partners, guests and the broader communities we serve, we respectfully require CDC-compliant facial coverings in all Petco stores. We’ve made 11.7 million disposable gloves and 4.4 mil-

lion disposable facial coverings availa-

TEMPERATURE CHECKS ble to all Petco partners, and installed We conduct health screenings for Petco 4,500 register lane acrylic guards in partners, vendors and volunteer staff in Petco stores nationwide. Our grooming all Petco locations. Upon arrival to our partners have been showing off their stores, our grooming partners’ temperaimpressive creativity by personalizing ture is evaluated using non-contact thertheir facial coverings, with many of mometers. Anyone who may be experithem showing off the fun and festive encing a fever is sent home to rest out masks we have at Petco. (Continued on page 19) 18 Copyright © 2013 Find A Groomer Inc. All rights reserved Subscribe www.egroomer.com

of an abundance of caution.

SAFET Y

To help our grooming partners and guests maintain a safe distance from each other, we’ve restructured our Petco grooming salons, schedules and processes. In our salons, all grooming partners maintain at least six feet of distance from each other. When possible, we're scheduling pick-up times to limit the number of pet parents waiting for their newly groomed dogs, and have also implemented curbside check-in options to help ensure the safety of Petco grooming partners and guests.

Option 1: Outside the Store

Petco partners can greet and check-in pets outside of the store. Both our partners and pet parents maintain a safe distance between each other and are protected by a clear barrier.

Option 2: Outside the Salon

In certain salons, Petco partners can meet pet parents at the door and take the pet inside to complete a proper sevOption 3: Inside the Salon

en-point pet care check before admitIf a guest is comfortable bringing their pet into the building, they are instructed to wait outside of enclosed reception areas while our Petco grooming partner completes the seven-point pet care check.

Option 4: Salon Exterior Reception

Guests comfortable with bringing their pet to the grooming salon reception area are asked to maintain at least six feet of distance from our Petco grooming partners while the seven-point pet care check is performed.

We’re proud to be the grocery store, pharmacy and doctor’s office for many four-legged loved ones. As a health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners, we're here for our Petco grooming partners because they’re there for our communities’ pets – always.

Together, we are #petcoSTRONG! ▀