Prospectus 2014 | University of the Philippines Institute for Small-Scale Industries

UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL-SCALE INDUSTRIES

National Institute for Entrepreneurship and Innovation ASEAN Center of Excellence for SME Development Philippines

2014

PROSPECTUS

YEARS SULONG GALING PiNOYPRENEUR!

Some 45 Voices From Our Stakeholders Everything I learned in execution and management, I must have learned from the First UP ISSI Managers’ Course…. If I turned out to be a good manager, it is because of ISSI….

Bayani F. Fernando Former Marikina City Mayor and Former Chair of the Metropolitan Manila Development Authority Quoted from his speech at the Competitive Entrepreneurial Leadership Conference held in UP ISSI on 25 August 2012

Effective Supervision course very helpful. I learned a lot, made copious notes which materialized in various aspects of my work as a Chief of Industrial Mentoring Group....

As an advocate of good governance, I was struck by the clarity, conciseness and completeness of the UP ISSI Integrity Pledge, which I feel encapsulates the principle of matuwid na daan straight path....

Gerald V. Legaspi Chief, Industrial Mentoring Group, IKON-College Inc. 47th Productivity Through Effective Supervision

Jose E. San Diego Jr. Vice-president, Magnus Sales Corporation Editorial Consultant, Integrated Bar of the Philippines Bar Tribune

UP ISSI’s PLANet (Planning for Expanding Business Training) certainly has the appropriate mechanism that can open opportunities for the small and medium businesses.

I attended the Managers Course in 1983 when I was starting my business, a nursery school. I knew then that I needed a social background in entrepreneurship because my degrees are all in Education. It was a wise decision because I gained insights about how businesses work....

On behalf of Langdon & Seah Phils., Inc., we would like to thank UP ISSI for the knowledge imparted to us and the wonderful experience of meeting people from various sectors. It was our

Benel D. Lagua Industrial Guarantee Loan Fund Development Bank of the Philippines

I want to express gratitude to UP ISSI for its contribution to my development as an entrepreneur at an early age. May you continue to be a helping hand to others and contribute to our nation’s progress.

Tita Datu Puangco From “UP ISSI: Planting the Seed of Entrepreneurship” published in the Job Market by the Philippine Daily Inquirer, 16-22 September 2012

We at UP ISSI spare no effort in providing our participants the best that continuing professional education can offer.

Engr. Leoncio T. Cubillas, Jr. Head, UP ISSI Business Enterprise Development Division One of the best parts of being in UP ISSI is seeing our participants achieve their goals of improving their attitudes, skills and knowledge and contributing entrepreneurial society.

Engr. Ma. Luisa Solarte-Lee Head, UP ISSI Training and Entrepreneurship Education Division

and personally.

UP ISSI is the perfect choice for taking the Diploma in Food Safety Management under the Promoting Food Industry Competitiveness Training (PRO-FIT) Program. We will always carry the ideals of the Institute in every work we do professisonally

Dr. Jose Florante Singson Dean, Pamantasan ng Lungsod ng Marikina PRO-FIT Diploma in Food Safety Management UP ISSI must be commended for nurturing the courage to lead in the pursuit of strategies and initiatives that can catapult the MSMEs [micro, small and medium enterprises] towards higher levels of productivity and

development . “ Dr. Paterno V. Viloria, President, Small Enterprises Research and Development Foundation, Inc .

The ASEAN internship program has by far been one of the best choices I have ever made despite the gruelling schedule. But I realized that it was objectives....

Kenneth Lim Vice-president, Cheng Meng Furniture Group Pte Ltd. Singapore DTI-UP ISSI ASEAN Internship Project

Lourdes “Ludy” J. Alcantara Directress, Piagetian Guided Educational Center 1st Advanced Managers’ Course To enhance my management skills...I decided to enroll in the 102nd Managers’ Course of UP ISSI. True enough, I noticed a tremendous improvement and growth of the company with my application of what I had acquired from the MC....

Vincent “Vic” T. Pati-on General Manager, McBride Philippines Corporation 102nd Managers’ Course I’m very thankful for the opportunity to attend the seminar on current Good Manufacturing Practice, Sanitation Standard Operating Procedures and Hazard Analysis and Critical Control Points.... This is an additional knowledge for me. I can also contribute this knowledge to our company to have good manufacturing practices. I know it is key to improve our company....

Carlo P. Cristales Fibisco DIvision, Commonwealth Foods, Inc. PRO-FIT Basic Food Safety Course for SMEs The Creative and Effective Selling Techniques course helped me understand the fundamentals of selling, its connection in marketing and the importance of preparing a sales plan.... This is good for entrylevel sales professionals and entrepreneurs who need to acquire and practice sales techniques and a glimpse of strategic views.

Francesca Amor L. Dorio Management Professional 20th Creative and Effective Selling Techniques It is indeed an honor to be a scholar in UP ISSI. I would like to express my gratitude for giving me the opportunity to be part of the Diploma in Food Safety Management Course, which molded me to become a paragon of internship in the Institute.

Marvin M. Manlapas Scholar, PRO-FIT Diploma in Food Safety Management Course In UP ISSI it’s not the traditional way of learning, where you are given theories without practical application.... UP ISSI uses a lot of tools exercises, video presentations, words of wisdom, which make learning very enjoyable.

Eunisa V. Rapsing Technical Assistant, Information Systems Group, Bureau of Internal Revenue Basic Enhancement Seminar for Strategic Thinking and Planning for the Bureau of Internal Revenue Thanks to the technical staff of UP ISSI in the Instrumentation and Process Control Course for building my career in tech instrument maintenance in Ambatovy, Madagascar, South Africa.

Jhon Pinlac Ambatovy, Madagascar, South Africa

we can say that UP is the best and we are proud to be part of the family....

Melanie R. Cruz CE, LEED Green Associate. Environmental Sustainability Consultant Langdon & Seah Philippines, Inc. 2nd Greening and Leaning Energy and Environmental Management Training I would like to thank UP ISSI for having training programs that could help us fast-track learning for our career development....

Michelle Ann Buccat 14th Advanced Instrumentation and Process Control Course The UP ISSI Manager’s Course taught us not just the total overview of the different functional areas of management...but also how to become outstanding managers, humane leaders, dependable employers and responsible citizens by helping others in dire need and in taking care of our Mother Nature....

Divino Seer P. Valle President, UP ISSI Managers’ Course Alumni Association, Inc. 102nd Managers’ Course It is an honor to be part of the UP ISSI courses which my fellow colleagues and I had attended.... learned will not just be for a training requirement but will also challenge and change our lives and outlook in life. This added knowledge will drive and add ingredients as tools for use in our bread and butter....

Jenarld M. Cervantes, Ph. D. Maintenance Planner, Ambuklao and Binga Hydroelectric Power Plants, SN Aboitiz Power Benguet, Inc. 61st Programmable Logic Controller Course The experience we had in UP ISSI was Not only were we able to meet new friends but we also had the chance to strengthen relationships and discover something new....

Faith Christille San Juan B.S. Entrepreneurship student, Malayan Colleges Laguna UP ISSI Internship Program I would like to thank UP ISSI for sharing their knowledge and expertise in starting a business. Because of this, I learned how to handle actual situations in terms of selling your products and services and handling your money in investing in a certain business....

Jeremy Penalosa 36th Start Your Own Business I completed SYOB (Start Your Own Business) as Batch 31. I had no idea at all when I decided to attend this course. But as the training went along, we were encouraged to think of an idea where I was good at, about my passion, and of the things I wanted to do in life.

So basically, UP ISSI wanted us to get out of the box comfort zone and become creative naturally....

Maximo V. Ginez III Maxmedia Enterprise Panabo, Davao 31st Start Your Own Business

2014

PROSPECTUS

Table of Contents

Message from the President Message from the Chancellor Message from the Director UP ISSI at a Glance •

UP ISSI IMS Process Model and Structure

•

The UP ISSI Code of Ethics and Business Conduct

The UP Institute for Small-Scale Industries •

UP ISSI Historical Journey

•

UP ISSI Directors

UP ISSI as the National Institute for Entrepreneurship and Innovation: The 2013 Initiatives Human Resources The UP ISSI Research, Extension, and Professional Staff The UP ISSI Administrative Staff The UP ISSI Scorecard Location and Facilities The UP ISSI Institutional Linkages Top 100 UP ISSI Loyal Customers 2010-2012 Top 100 UP ISSI Loyal Customers 2013 •

1 2 3 4

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13 14 15 16 17 20 22 24 26 27

UP ISSI Geographical Outreach 2007 – 2013

Training and Entrepreneurship Education •

UP ISSI’s Managers’ Course

•

The UP ISSI Managers’ Course Alumni Association

•

First Advanced Managers’ Course

•

First Winning Strategy for a World-Class Customer Service Experience Course

•

First Credit Risk Management Course

•

Promoting Food Industry Competitiveness Training Program

•

Greening and Leaning Through Energy and Environmental Management Seminar on Integrated Wastewater Systems

•

Planning for Expanding Business Training (PlanET)

•

SME Roving Academy with the Department of Trade and Industry

•

UP Intrapreneurship Programs

•

Programs with Radiowealth Finance Company

•

Programs with the Bureau of Internal Revenue

•

1st Credit Appraisal and Loan Management Course

•

The SMART – Plan Workshop for the Philippine Fisheries Development Authority (PFDA)

•

Training Workshop on Project Development and Evaluation

•

Productivity Enhancement Seminar for the Cordillera Autonomous Region

•

Entrepreneurial Management Training

•

Total Preventive Maintenance Seminar for the National TVET Trainers’ Academy

•

Integrated Wastewater Treatment Project

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•

Empowering People and Organization in the Workplace for Excellent Results (E-POWER)

•

Investors in People TEA Talk

Research and Publications •

PlanET Impact Evaluation Study

•

The Philippine Journal on Innovation and Entrepreneurship

•

Research Colloquia

•

PlanET Impact Evaluation Study

•

Workshop on Enterprise Upgrading Insights from Experiences in the Philippines, Egypt and India

Business Enterprise Development •

•

UP ISSI in the Worldwide Web and Social Media

•

e-Library

•

E-Learning for Entrepreneurship Colloquium

•

The UP ISSI Emporium

•

The UP ISSI E-Books Store

•

SME Web Package

Internships in UP ISSI Internationalization of UP ISSI

•

•

Roundtable Discussion on Priming Philippine SMEs for the 2015 ASEAN Integration

•

ASEAN Entrep Internship Summit for Skills and Competency Development: Best Practices in the Philippine Furniture, Fashion and Jewelry, Handicrafts, and Interactive Digital Media

•

Regional Discussion on the ASEAN Internship Program

•

Guidebook on ASEAN SME Staff Exchanges and Internships

•

Strategic Plan 2013 and Beyond

Site Development Plan

•

60 61

Enterprise Development Program in Singapore The ASEAN Internship Project: Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training

•

56

APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans in Chinese Taipei

•

•

52

The Biodiversity Partnerships Project with the Department of Environment and Natural Resources Biodiversity Management Bureau

Information Technology and Enterprise Innovation

•

49

The UP Board of Regents as of June 2014

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PROSPECTUS 2014 |Message from the President

Message from the President

The breadth and scope of UP ISSI’s efforts will address many UP ISSI is indeed taking a giant leap in shaping minds that shape the

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university, the University of the Philippines underscores the importance of innovation, creativity, critical thinking and in education, research and public service.

For the past 45 years, the UP Institute for Small-Scale Industries (ISSI) assisted existing small- scale industries to increase productivity and promoted and developed new ones, provided consultancy and extension services to existing small-scale and medium-sized industries, conducted research on plant operations and made the result of such research available to interested parties. It has assumed leadership in overcoming the various problems of small-scale and medium-sized industries needing the advice, simulation and assistance of consultants.

The

UP

ISSI

also

draws

attention

to

medium-sized industries in the process of industrialization especially outside the metropolitan centers, where special attention must be paid to programming as well as stimulating the dispersal of small industries.

In line with these, I am certain that Prospectus

2014 will allow our future entrepreneurs and change-agents to learn more about the innovative ideas, collaborations, and accomplishments of the UP ISSI during the past year.

Consequently, the breadth and scope of UP ISSI’s efforts will address many complex of modern production techniques, lack control of cost, lack of specialized management and inadequate control of facilities.

Through its various initiatives, UP ISSI is indeed taking a giant leap in shaping minds that shape the nation. By providing our country’s entrepreneurs and industry facilitators with the most effective strategies, UP ISSI embodies UP’s mandate by performing its unique and distinctive leadership role in higher education and development.

I wish to congratulate the UP ISSI for the release of the Prospectus 2014. May your next 45 years be more glorious than your Mabuhay ang UP ISSI! Mabuhay ang UP! Padayon UP!

Alfredo E. Pascual President

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Message from the Chancellor

Message from the Chancellor

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extend my warmest greetings to the Institute on its 45th year, congratulating its leadership and its faculty for continuing to serve small and medium enterprises in the Philippines through a host of services, with the government and the private sector. The development of these enterprises has become even more crucial in this age of growing competition within ASEAN and in the global market.

Mabuhay po kayo!

Michael L. Tan, Ph.D. Chancellor

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PROSPECTUS 2014 |Message from the Director

Message from the Director

Kilos na, arangkada na, ngayon na! should be our battle cry

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SEAN 2015 is upon us. There is no better time to be competitive than now.

We in UP ISSI strive hard to make our small and medium enterprises (SMEs) ready to take the new challenge that ASEAN 2015 brings through the multitude of programs and projects that we have put in place together with our partners.

It is my great pleasure to present to you the second edition of the UP ISSI Prospectus, which highlights the major accomplishments of the Institute in 2013.

As UP ISSI turns 45 this year and as it transitions to become the National Institute for Entrepreneurship and Innovation, our stakeholders will expect more pioneering and innovative initiatives and collaborations that will be achieved in the tradition of honor and excellence of the University.

Kilos na, arangkada na, ngayon na! should be our battle cry to face new challenges and create new solutions to get ahead.

Sulong galing, Pinoypreneur!

Nestor O. Ra単eses Director of UP ISSI and Associate Professor of Industrial Engineering and Operations Research UP College of Engineering

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UP ISSI at a Glance

UP ISSI at a Glance

Mission

Vision

Creating and providing knowledge, know-how and information to empower entrepreneurs to grow and prosper

Center of Excellence for Nurturing and Advancing an Entrepreneurial Society

To create and develop sustainable, viable and globally competitive micro, small and medium enterprises (MSMEs)

Core Purpose

Historical Mandate • •

Established on 2 March 1966 between the Royal Kingdom of the Netherlands and the Republic of the Philippines Created as an organic research and extension unit of the University of the Philippines by virtue of Republic Act 6041 on 4 August 1969

Core Values Unwavering commitment Professionalism

We serve ethically with honor. We treat everyone with dignity and respect.

Integrity

We give honest service. We take responsibility for results.

Synergy

We value teamwork and support diversity.

We build positive and lasting relationships with our stakeholders.

Service excellence

We serve as we lead. We surpass clients’ expectations.

Innovation

We transform ideas into entrepreneurial actions.

We anticipate changes for continuous improvement.

Quality Policy We provide best-in-class services and total customer experience to all our clients with honor and excellence.

Environment, Health, and Safety Policy • • • • •

We are committed to operate in a safe, healthy and environmentally friendly work environment.

We shall comply with all applicable safety, health and environmental laws, regulations and other requirements.

We shall continually improve our environmental performance and pursue prevention of environmental pollution in any form.

We shall continuously educate and promote safety, wellness and environmental awareness to all our employees, clients, partners and other stakeholders.

We shall safeguard and protect the assets and properties of the Institute.

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PROSPECTUS 2014 |UP ISSI at a Glance

Service Streams 1.

2.

3.

4.

Training and Entrepreneurship Education Research and Publications Business Enterprise Development Information Technology and Enterprise Innovation

Target Publics • • • • • • • • • • • •

Academe Trainers Government organizations Women’s groups Non-government organizations Industry associations Financial institutions Local government units Cooperatives International partners Other private entities advocating the advancement of MSMEs

Training and Entrepreneurship Development Major Programs Entrepreneurship

• • •

Leadership, Management and Development

• • • •

Advanced Managers’ Course Managers’ Course Productivity Through Effective Supervision Improving Managerial Abilities Through Good Governance and Entrepreneurship for Local Government Units

Marketing Management

• •

Creative and Effective Selling Techniques Strategic Marketing Course

Quality and Productivity Improvement/ Technology/ Innovation

• • • •

Supervisory Control and Data Acquisition Course Total Preventive Maintenance Course Programmable Logic Controller Course Comprehensive Course on Instrumentation and Process Control Advanced Instrumentation and Process Control Course Greening and Leaning Through Energy and Environmental Management Value Chain Analysis Course Total Quality Management Course Promoting Food Industry Competitiveness Training Program Basic Course in Food Safety Management for SMEs Diploma in Food Safety Management

• • • • •

Start Your Own Business Course Planning for Expanding Business Training

Manufacturing Practices

Human Resource Development

• • •

Strategic Human Resource Management Total Communications Course Winning Strategy for a World Class Customer Experience

Financial Management

• • •

Accounting for Non-Accountants Credit Risk Management Course Financial Management for Entrepreneurship and Investment

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UP ISSI at a Glance

Major Facilities, Technologies and Equipment • • • • • • • • • •

Five-story building (total covered space: 4,497.82 m2) Five gazebo enterprise centers Eight fully equipped training rooms Technical laboratory with facilities for low-cost factory automation (capacity: 25 persons) Computer room for trainees of the industrial automation and instrumentation control courses (capacity: 30 persons) Library with collection geared towards management, enterprise, entrepreneurship development, and training. Available online through iLib Online Public Access Catalogue (OPAC) and linked with the UP Main Library.

Closed circuit television (CCTV) Generator set (diesel-powered) Security system Wi-Fi enabled

Information Technology and Enterprise Innovation • • • • •

Small Business Web Design for SMEs UP ISSI e-Books Store UP ISSI Emporium e-Library e-Learning

Business Enterprise Development • • • •

Value Chain Development Programs Integrated Wastewater Treatment Program Technology Business Innovation and Incubation Center Consultancy and Other Extension Service

5 Government (11%)

12 Admin 27 Reps

21 Academe 46%

as of June 2014

20 Industry (43%)

as of June 2014

Human Capital Development

Selected Forums, Conferences and Symposia

•

•

• • • •

• •

Sulong Galing Culture Change Program UP ISSI Code of Ethics PRAISE Recognition Program SERDEF Research Award Program Staff Development Program (training penetration and saturation rates) Continuing Education Director’s Award

• • • •

• • • • •

Roundtable Discussion on Priming Philippine SMEs for the 2015 ASEAN Integration Regional Discussion on the ASEAN Internship Program ASEAN Entrep Internship Summit Roundtable Workshop on Enterprise Upgrading Insights From Experiences in the Philippines, Egypt and India Empowering People and Organization in the Workplace for Excellent Results (E-POWER): National Symposium Workshop on Workplace Cooperation for Quality and Productivity Benchmarking 2030: The Future of Entrepreneurship UP ISSI Research Colloquium Parts 1 and 2 1st Integrated Wastewater Treatment Forum The GLEEM Seminar on Integrated Wastewater Systems Investors in People Thoughts and Emotions Lead to Actions (TEA) Talk

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PROSPECTUS 2014 |UP ISSI at a Glance

The Green UP ISSI Milestones •ISO 9001:2008 + + EMS 14001: 2004 + OSHAS 18001:2007 •Consumes monthly average

•Planting 128 trees around UP ISSI •Biodiversity of 70 species of plants within 800 - metre radius •Sustainable landscaping

of 455 m3 of water •Repiping of water lines •Recycling and rain water harvesting

•No Smoking •Indoor Air Plants •Natural Air Cooling

•Electronic Filing – ISSI Document Management System (DMS) •Waste Segregation

Energy

•Consumes a monthly average of 15849 kwh of electricity •Relamping to Light Emitting Diode (LED) lamps •Shifting to inverter-technology

•Turning off lights •Water conservation •Paper conservation •Time operation of elevator

air-conditioning

•Natural lighting

Average energy consumption per space area (2012-2013)

2013 Water Consumption Water (m3)

30000

26400

25000 20000 16630

3000

2013 Electricity Consumption

Electricity (kwh)

2500

26180 18906

20437 18551

2000 19619

18205

22240

18637

16161 15002

15000

19365

15849

16190

500

5000

1929.7

1709

1500 1000

8922

10000

2393

1050 1046 1070 791 887 505

754 775

1095 1125 1036

1198.5 455

Oct

Nov

Dec

p

ct

Ave Ave Ave Ave Monthly Monthly Monthly Monthly 2013 2012 2011 2010

Av o ec e. . 20 M Av o. 13 20 e.

Av Mo 12 e. . 20 M 1 o. 1 20 10

Sep

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Aug

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Jul

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Jun

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May

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Apr

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Mar

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Feb

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Jan

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Ja n Fe b M ar A pr M ay Ju n

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Entrepreneurship Research Services 2005

•

2006

• •

2007 2008

• • •

2009 2011-2012

• • •

Multi-level Good Practices into the Local Content Evaluation Study of the Interventions Project of Consuelo Foundation Case Studies of Successful Entrepreneurs Part III (Dreamers, Doers and Risktakers: Micros that Roared) Improving Competitiveness of Industry Clusters Case Studies of Successful Entrepreneurs Part IV (Dreamers, Doers and Risktakers: Iskolar ng Bayan Gives Back the Enterprising Way) Survey of Participants to the Seminar for Rural Banks, Thrift Banks, and Business Assistant Centers The Impact of Water PODS (People Offering Deliverable Services) Assessment Study on the Development of Micro Business Enterprise Impact Study on Capability Enhancement Seminars for Small and Medium Enterprises and Financial Institutions from March 2007-March 2012

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UP ISSI at a Glance

»

Aspect and Impact Assessment Risk Assessment

Government

» »

»

In u EP

»

Control of Documents and Records

Quality System Internal Audits Customer Satisfaction Program Continual Improvement

Measurement, Analysis and Improvement

Operational Control

• • • •

Training Research Studies Consultancy Knowledge Management Information

Training, Consultancy and Research

Key

The UP ISSI Code of Ethics and Business Conduct

T

his Code was established to guide employees in their work behavior and performance. This is necessary to ensure orderly conduct of business and to afford protection to both the Institute the norms of conduct of each UP ISSI professionalism, integrity and objectivity, solidarity and teamwork, transparency, care, justness and sincerity, responsiveness, and ethical behavior. This Code also incorporates the UP ISSI employees’ decorum,

and

customer

relations.

8

u u

Industry MSME

Compliance with Environmental and Occupational Health and Safety Legislations and Regulations Management Responsibility and Review » » »

Operational Control Infrastructure and Work Environment Emergency Preparedness and Response Safety and Economics

Tr inees

» »

Resource Management

Academe

»

Objectives, Targets and Programs

Competence, Awareness and Training Infrastructure and Work Environment

»

» »

Management Responsibility

Government

Continual Improvement of Quality Management Integrated System

Academe

Industry MSME

UP ISSI IMS Process Model and Structure

PROSPECTUS 2014 |UP ISSI at a Glance

SULONG GALING UP ISSI Aligning with the University of the Philippines as “ Eminence,” UP ISSI puts into motion an initiative for organizational change. The battle cry “Sulong Galing UP ISSI” was coined to guide the UP ISSI Human Resource Program, whose components are: 1. Kagalingan - Staff Development and Competency Upgrading (training penetration and saturation rates) 2. Karangalan - Code of Ethics and Value Enhancement (compliance and attitude improvement, and UP ISSI values) 3. Kahusayan - Performance Management (productivity, customer sensitivity, and quality) 4. Katapatan - Discipline and Work System 5. Kahandaan - Succession Planning and Organizational Readiness 6. Kapurihan - Rewards and Recognition System 7. Walang Humpay na Pagsulong Tungo sa Pagbabago - Continuous Improvement

UP ISSI Ex

9

press

The UP Institute for Small-Scale Industries

T

he Institute for Small-Scale Industries (ISSI) was established on 8 March 1966 through a bilateral agreement between the governments of the Republic of the Philippines and the Kingdom of the Netherlands. Its principal objective was to assist in and promote the development and growth of the small-scale industrial sector in the Philippines. Originally set up as a training institute for the small industries, it gradually built up its capabilities and expanded its activities to include research, extension and information programs. On 4 August 1969, the Institute was established as a research and extension unit of the University of the Philippines through Republic Act No. 6041. The 1970s was a boom period for the Institute, being at the forefront of SME promotion as the development of small enterprises expanded into a national movement.

innovative capability-building programs, relevant research outputs, and premium consultancy services that embolden SMEs to aim high amid the dynamism of a changing business landscape.

As mandated, UP ISSI was established to (1) train people to achieve a level of competence where they will be able to assist existing small-scale industries to increase their productivity and to promote and develop new ones; (2) provide extension services to enterprises; (3) conduct research on plant operations and make the results available to the public; and (4) lead in addressing the challenges being faced by small and medium industries in need of advisory and consultancy services.

Research and Publications.

UP ISSI pioneered research projects on youth entrepreneurship education courses at the secondary and tertiary levels, and developed entrepreneurship models for various sectors.

changed—from small industry to small enterprise and by asset and employment sizes—but these have not at all diminished the Institute’s commitment to being a steadfast advocate and ally of the small and medium enterprise (SME) sector. UP ISSI vows to continue providing the sector with

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To live up to its purpose, the Institute delivers via four service streams: Training and Entrepreneurship Education. namely, the Regional Industrial Development Course for Executives (RIDE), Training Course for Entrepreneurs’ Development (TEED), Small Industry Information and Management (Sinfoman) Course, Low Cost Automation Course (LCA) and the Management Consultancy Course (MCC), in the late 60s. Entrepreneurship development courses followed, in order to fast-track the creation of enterprises.

Business Enterprise Development. Through this function, small enterprise owners receive business counseling, problem-solving, and other technical assistance to support their development and growth.

Information Technology and Enterprise Innovation. The Institute publishes its research outputs through books on entrepreneurship and entrepreneurial success stories. These outputs are also disseminated online via its website and through the social media.

PROSPECTUS 2014 |

UP ISSI Historical Journey 1960s • •

• •

8 March 1966: The Governments of the Republic of the Philippines and the Royal Kingdom of the Netherlands established the Institute for Small-Scale Industries (ISSI) as a project to assist and promote the development and growth of the small and medium industry sector in the Philippines. organic research extension unit of the University of the Philippines solely devoted to assist in the promotion and development of small and medium industries in the Philippines through research, training, consultancy, and extension services.

UP ISSI was designated as the implementing arm of the Asian Productivity Organization.

Launched the Management Consultancy Course.

1970s • • • • • • • •

Became an active participating organization of TECHNONET Asia, Singapore, a regional technology information network.

Moved from the SSS Building to the four-story E.T. Virata Hall inside the UP Campus in Diliman.

Became a member of the Industrial Guarantee and Loan Fund Review Committee and Technical Advisory Group.

Became the technical partner of the Social Security System’s Supervised Credit Program.

Was designated as the training and research arm of the Commission on Small and Medium Industries (CSMI).

Launched courses on Low-Cost Automation, Regional Industrial Development for Executives, and the Managers’ Course.

Forged partnership with the Small Enterprises Research and Development Foundation.

1980s • • • • • •

Managed the provided consultancy and extension services to SMIs in the cities where the boat docked.

Won the Anvil Award for Company External Publications Category for the Small Business Entreprenews given by the Public Relations Society of the Philippines.

Launched the Entrepreneurship Development for the Collegiate Education Level.

Launched the Productivity Through Effective Supervision course.

Implemented the Development of Entrepreneurs for Cottage, Small and Medium Industries Program, Micro Enterprises Development Project, and Project Hanapbuhay.

1990s • • • •

of Science and Technology, Department of Trade and Industry, and Department of Foreign Affairs.

Set up a technology business incubator for technology-based business startups.

Was conferred the Asian Regional Training and Development Organization Award.

Launched the Start Your Own Business course.

2000s •

Became the local partner of the University of Maryland Institute of Reforms for the Informal Sector.

•

seminar on various topics on marketing and a survey of small and medium enterprises in the Philippines.

Appointed by the APEC Secretariat as the economy and country institute of the Philippines for the

2010 and beyond • • • • • •

Implemented the UP ISSI organizational change initiative, “Sulong Galing UP ISSI”. rd Catholic Mass Media Award.

Introduced information and communications technology-enabled services such as the conduct of e-learning courses, an online store for digitized publications, and a digital library of resource materials in the library.

Environmental Management System, Occupational Health and Safety Management System).

Become the National Institute for Innovation and Entrepreneurship.

Become the UP Leadership Academy and Center for Operational Excellence.

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UP ISSI Directors

NESTOR O. RAÑESES Director, 2010 - present Associate Professor of Industrial and Systems Engineering Assistant Vice-President for Administration, UP System

FORTUNATO T. DE LA PEÑA Director, 1992 -2000 Professor, UP College of Engineering Vice President for Planning, UP System

PATERNO V. VILORIA Director, 1976-1979 President, SERDEF

RUPERTO P. ALONZO Director, 2004 - 2009 Professor, UP School of Economics Vice-President for Planning, UP System

ERNESTO P. PINEDA Director, 2001-2003 Professor, UP College of Business Administration Vice-Chancellor for Administration, UP Diliman

MELITO S. SALAZAR, JR EDUARDO M. TAYLOR † Director, 1983 - 1991 Director, 1980 – 1982 Professor, UP College of Business Principal, Taylor and Associates Administration Governor, Board of Investments

LEON V. CHICO † Director, 1971-1976 Professor, UP College of Business Administration

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BENJAMIN M. CATANE † Director, 1966 -1971 Professor, UP College of Engineering

PROSPECTUS 2014

UP ISSI as the National Institute for Entrepreneurship and Innovation: The 2013 Initiatives

U

P ISSI’s mission is to support, sustain, and strengthen the Filipino entrepreneurs in their striving to excel in their respective industries. With its partners, the Institute intends to build a dynamic entrepreneurial platform that contributes to the country’s economic growth. UP ISSI’s initiatives are focused on maximizing resources to achieve a healthy and conducive environment where entrepreneurs will have opportunities to grow and prosper.

The Institute’s vision and mission statements call for a more meaningful involvement of UP ISSI in nurturing and developing an entrepreneurial mindset among Filipinos.

In view of this, UP ISSI has embarked on new directions in order to enhance its ability to achieve its mission. New projects and services will empower more small and medium enterprises (SMEs) and encourage other stakeholders to intensify their commitment to this advocacy.

Thus, UP ISSI is developing value chain analysis and industry clustering models that can be used to enhance the enterprises as well as the quality of their products and services. The Institute has also conducted numerous programs on food safety, where it believes it can provide the most impact, since the food industry provides the highest value added to the SME sector. research programs, UP ISSI continues to publish their results and disseminates them to the public through various forms of media.

13

Human Resources

Human Resources

T

he human resource capital of the

competencies enhanced through years of with SMEs, and continuing professional development and immersion in national and international fora. One of the Institute’s thrusts for the development of its human resources is producing in-depth research

on the SME sector. resources from professors and specialists in other units of the University, from practicing professionals in the private sector, and from entrepreneurship experts in international institutions.

Michael Tan UP Diliman Chancellor

Nestor O. RaĂąeses UP ISSI Director

Karen Kay B. Coballes

Jaime S. Guanzon Jr.

Marketing, Market Research and

Building and Maintenance Head

Reynold Ferdinand G. Manegdeg Crispina B. Almonte

II, Procurement Head

Lourdes P. Cubillas Janet L. Bungay

Clarita O. Esteban

Ma. Luisa Solarte-Lee

Antonette L. Dungca

Ian Jester M. de Vera

Leoncio T. Cubillas Jr.

Deputy Director for Operations and

of Information Technology and

III, Head of Business Enterprise

14

PROSPECTUS 2014

The UP ISSI Research, Extension, and Professional Staff Antonette L. Dungca

University Extension Specialist V, SG-24 PhD Psychology candidate, UP Diliman; MA Psychology, Pamantasan ng Lungsod ng Maynila Human Resource Management, Performance Evaluation, Job Analysis

Gloria S. Recio

University Extension Specialist IV, SG-22 MBA, UP Diliman; BS Business Economics, UP Diliman Small Business Research, Business Planning, Case Writing, Materials Development

Crispina B. Almonte

University Extension Specialist III, SG-20 MA Public Administration, units in PhD ASEAN and Philippine Studies, UP Diliman MA Economics Education, courses at the Center for Research and Communication; Entrepreneurship and SME Consultancy, Nagoya, Japan, Singapore, The Netherlands Entrepreneurship and Enterprise Promotion Development, Monitoring and Evaluation, Organizational Development

Leoncio T. Cubillas, Jr.

University Extension Specialist III, SG-20 MA Technology Management, UP Diliman; BS Engineering, Cebu Institute of Technology; Standards Based Management Systems, AIM; Industrial Extension Tools, Thailand; Advanced Training in Industrial Management, The Netherlands Entrepreneurship Development, Planning, Marketing, Production and Finance, Management Audit, Project Management and Development

Jaime S. Guanzon, Jr.

University Extension Specialist III, SG-20 MBA, International Academy of Management and Economics; BA Economics, FEU; Graduate units in Economics, FEU Enterprise and Strategic Planning, Small Business Research and Training

Ma. Luisa S. Lee

University Extension Specialist III, SG-20 Licensed Chemical Engineer; MA Development Administration, Australian National University; BS Business Management, BS Chemical Engineering, PLM; Accredited GTZ Trainer and Facilitator Small Business Consulting, Research and Training, Entrepreneurship Instructional Materials Development

Janet L. Bungay

University Extension Specialist II, SG-18 Units in Education, UP Diliman; BS Commerce, Philippine College of Commerce Project and Programme Management and Administration, The Netherlands Training Program Development, Management and Administration, Small Business Case Writing

Ma. Blessilda A. Clerigo

University Extension Specialist II, SG-18 MA Education, UP Diliman; BS Psychology, FEU; Graduate units in Special Education, UP Diliman; Project and Program Administration, The Netherlands; Human Resource Management, Turin, Italy; SME Management Development, Sweden; International Export Marketing, Malaysia; Management Consultancy Course, India Small Business Counseling, Human Resource Management, Training Program Development and Managementt

Ian Jester M. De Vera

University Extension Specialist II, SG-18 Master of Technology Management, UP Diliman; AB Legal Management cum laude, UST APEC Training Course on Enhancing Entrepreneurship Skills for SMEs, Vietnam; Training Course on Improving the Managerial Skills of Entrepreneurs in Agribusiness SMEs, Sri Lanka Entrepreneurship Education, e-Learning, Web Design

Merceditas A. Esguerra

University Extension Specialist II, SG-18 Units in Asian Studies, UP Diliman; BS Education, UST; Advanced Studies in Enterprise Development, United Kingdom and Management Consulting, Singapore Small Business Research, Training Materials Development, Business Diagnosis

Clarita O. Esteban

University Extension Specialist II, SG-18 Completed academic units in MA Women and Development, UP Diliman; Units in MA Non-Formal Education, UP Diliman; Units in Public Administration, Araneta University Foundation; BA Literature, FEU; Programme Management for Development, Kathmandu, Nepal; Institutional Development and Organisational Strengthening; Organisational Development for Consultants and Advisors; International Advisory Course, The Netherlands Program Management and Development, Training in Rural Enterprise Development (Community-Based Projects)

Jocelle P. Mamaril

University Extension Specialist II, SG-18 Units in MA Education (Special Education) (ongoing), UP Diliman Project and Program Management

Reynold Ferdinand G. Manegdeg

University Extension Specialist II, SG-18 Master of Industrial Relations, UP Diliman; BS Commerce in Economics, UST Marketing, Market Research and Customer Service

15

The UP ISSI Research, Extension, and Professional Staff Nova Z. Navo

University Extension Specialist II, SG-18 MA Policy Science, Ritsumeikan University, Kyoto, Japan; BA Public Administration, UP Diliman Policy Research

Glennis S. Uyanguren

University Extension Specialist II, SG-18 Units in PhD Philippine Studies, UP Diliman; Master of Community Development, UP Diliman; BS Biology, Ateneo de Davao University Program Management and Administration

Neil D.C. Grimaldo

University Extension Specialist I, SG-16 Units in MBA Bulacan State University; BS Commerce Management, San Beda College Program Management and Administration

Severina P. BaĂąaga

University Extension Specialist I, SG-16 CPA, BS Commerce, Philippine College of Commerce; Management Consultancy and Extension, Thailand Statistics, UP Manila Project Accounting, Business Planning, Small Business Research

Bernadette Christine D. Escoto University Extension Specialist I, SG-16

Research, Training Program Administration

Joanna Rose T. Laddaran

University Extension Specialist I, SG-16 Units in MA Education (Philosophy of Education) (ongoing), UP Diliman; BA Philosophy cum laude, UP Diliman Research, Training Program Administration

Maria Fe S.E. Reyes

University Extension Specialist I, SG-16 BS Business Administration, NCBA; Enhancing Entrepreneurship in SME Development and Export Consortia, Thailand Training Program Management and Administration

Bernie F. Villaluna

University Extension Specialist I, SG-16 Licensed Electronics and Communications Engineer; BS ECE, New Era University E-Commerce, Web Design, Program Management

Mohidin P. Abdul

University Extension Associate II, SG-14 Units in MA Islamic Studies, Units in MA Philippine Studies, UP Diliman; BA Islamic Studies, UP Diliman; BS Customs Administration, MIT

Roy D. Apacible

University Extension Associate II, SG-14 Units in Master of Library and Information Science, UP Diliman; BA Major in English Minor in Mass Communication, PUP Web Content Development and Management Information System

Melanie V. Cabotaje

University Extension Associate II, SG-14 Units in MA Media Studies – Journalism, UP Diliman; BA Journalism, Bicol University Training Program Administration

Karen Kay B. Coballes

University Extension Associate II, SG-14 Units in MA Development Communication, UP Open University; BA Mass Communication, New Era University Planning, Marketing, Production, Program Planning University Extension Associate II, SG-14 Diliman; BS Accountancy, PWU Program Planning

Doris Z. Olegario

University Extension Associate I, SG-12 BS Business Administration, Philippine School of Business Administration Training Program Administration

The UP ISSI Administrative Staff Jose L. Breva, Jr.

Rodolfo C. De Jesus

Emerlita O. Marciano

Virginia A. Cinco

Loida J. De Vera

Samuel G. Rojo

Adelaida B. Cruz

Danilo E. Madraso

Loreto P. Sandoval

Lourdes P. Cubillas

Esther N. Magsalay

Mario C. Valeza

Administrative Aide IV, SG-4

Administrative Aide III, SG-3 Administrative Assistant II, SG-8

Aircon Technician II, SG-8

Administrative Assistant I, SG-7

Administrative Assistant I, SG-7 Laboratory Technician II, SG-8 Administrative Aide VI, SG-8

16

Administrative Aide IV, SG-4 Administrative Assistant II, SG-8 Administrative Assistant IV, SG-10

PROSPECTUS 2014

Victor C. Abainza Executive Director, Planters Development Bank FMO Development Center Post Graduate Studies in Regional Development and Development Management Research Management Institute, The Netherlands; BA Sociology, UP Diliman Management, Small Enterprise Promotion and Development Rafael G. Angangco Managing Director of Seed Capital Ventures, Inc.; Professorial Lecturer in Engineering Economy, University of the Philippines Diliman College of Engineering; Consultant, National Engineering Center and Engineering Research and Development Foundation, Inc.; MS in Engineering Management, Stanford University; BS in Mechanical Engineering, University of the Philippines Diliman Corporate Planning, Financial Instrument Design Jose A. Azarcon Senior Energy Expert, TEST Consultants, Inc.; MS and PhD in Electrical Engineering, Iowa State University; BS in Electrical Engineering, University of the Philippines Diliman Energy Conservation and Management Melinda S. Balbarino Faculty Member, Polytechnic University of the Philippines Sta. Mesa; Part-Time Faculty, Far Eastern University; Master of Business Administration, Polytechnic University of the Philippines; BSC Accounting, Far Eastern University Accounting, Spreadsheet Carl E. Balita Chairman, Carl E. Balita Group of Companies PhD in Education, Pamantasan ng Lungsod ng Maynila; MA in Nursing, Pamantasan ng Lungsod ng Maynila, BS Nursing, University of Santo Tomas Entrepreneurship, Business Strategy Formulation Virgel C. Binghay Associate Professor, UP SOLAIR; Director, Center for Industry Productivity and Competitiveness, UP-SOLAIR PhD Education (Sociology and Anthropology), UP Diliman; Master of Industrial Relations, UP Diliman; Diploma in Industrial Relations, UP Diliman; BA Sociology, UP Diliman Industrial Relations, Human Resource Development, Organization Development and Transformation, Organization and Job Design, Human Resource Planning, Recruitment Selection and Placement Daniel Vincent H. Borja PhD Business Administration, UP Diliman; MS Management and MS Finance, UP Diliman BS Business Administration and Accountancy cum laude, UP Diliman Financial and Management Accounting, Corporate Finance, Investment Management, Advanced Financial Accounting, Management Accounting and Control Reynaldo D. Cabalo Chairperson, Management and Marketing Department, Jose Rizal University Faculty, San Beda College Graduate School of Business, De La Salle- College of St. Benilde Market Research, Organizational Development Studies, Learning Module Design and HR Strategy Belen D. Calingacion Chairperson, Department of Speech Communication and Theater Arts, UP College of Arts and Letters Professor 6, Department of Speech Communication and Theater Arts, UP College of Arts and Letters PhD Communication, UP Diliman; MA Speech Communication, UP Diliman; BA Speech and Theatre Arts, Siliman University Speech Communication, Lecturing, Moderating and Rapporteuring Arthur S. Cayanan Chairman, Department of Accounting and Finance, UP College of Business Administration PhD Business Administration, UP Diliman; MA Economics, UP Diliman; BS Business Administration and Accountancy cum laude, UP Diliman Financial and Management Accounting Debbie Chua Bun Pho-Wong Assistant Professor, UP College of Business Administration; Part Time Treasurer, UP Provident Fund Part Time Accountant, UP Engineering Research and Development Foundation, Inc. MBA, UP Diliman; BS Business Administration and Accountancy, UP Diliman Financial Management and Accounting Jerry T. Clavesillas Assistant Director, DTI - Bureau of Micro, Small and Medium Enterprise Development BS Accounting, Notre Dame of Marbel College SME Promotion and Development, Formation of Industry Associations, Development and Management of Government Projects Desiree B. Cruz Senior Lecturer 2, College of Business Administration, UP Diliman Lecturer, Department of Business Administration, FEU-FERN College (Diliman) Marketing Management, Strategic Management, Sales Management, Public Relations, Business Math, Services Marketing Regina C. de la Cruz BS Accounting, Polytechnic University of the Philippines; MBA, Philippine Women’s University Business Taxation and Tax Computerization Eduardo N. De Castro MBA, BS Accounting, Ateneo De Davao University Graduate School

17

Fortunato T. Dela Pe単a Undersecretary, Sciences and Technological Services, Department of Science and Technology Professor, Department of Industrial Engineering and Operations Research, UP College of Engineering MS in Industrial Engineering, UP Diliman; Graduate Studies in Operations Research, Polytechnic Institute of New York Diploma in Industrial Quality Control, Bouccentrum International Education, The Netherlands SME Promotion and Development, Technology Management, Technology and Technology Transfer, Manufacturing Productivity, Quality Management Practice, Work Measurement Louernie De Sales General Manager, All Waste Services; MS & PhD in Environmental Engineering, BS in Chemical Engineering, University of the Philippines Diliman Solid Waste Management, Water and Air Quality Monitoring, Hazardous Waste Characterization and Treatment Rolando Ramon C. Diaz BS Industrial Engineering, cum laude, MS Industrial Engineering, UP Diliman College of Engineering Analytics and Operations Research in Industry and Government, Production and Operations Management Marietta M. Doquenia Faculty Member, Polytechnic University of the Philippines Sta. Mesa Master of Business Administration, Polytechnic University of the Philippines; Bachelor in Accountancy, Polytechnic University of the Philippines Accounting, Spreadsheet Chuck G. Ebalo Instrumentation Project Consultant, Factory Automation and Instrumentation Corporation; Consultant VP, Academic Affairs and Head Instrumentation and Automation, Philasia School of Instrumentation and Automation BS Electrical Engineering, UP Diliman Instrumentation and Process Control, Engineering Design, Installation, Implementation, Commissioning and Start Up, Technical Instrumentation Training Arturo Benedicto M. Ilano Assistant Professor, UP College of Business Administration Management Consultant and Director, The PIMA Foundation, Inc.; Business Consultant for MSMEs PhD Communication (ongoing), UP Diliman; MBA, UP College of Business Administration; BS Economics, UP Diliman Marketing Management, Marketing Strategy, Business Policy, Strategic Planning Process Teresita M. Isidro Assistant Professor, Department of English and Comparative Literature, UP College of Arts and Letters PhD English Studies, UP Diliman; MA Literature (English), Ateneo de Manila University; Master of Education Language Teaching (English), UP Diliman; BA English, University of the East, Manila Business Communication, English as a Second Language; Intensive English for Foreigners and Filipinos; English Grammar and Literature, Textbook Writing: English Grammar and Literature Philip Marvin D. Joven Manager, Technical Systems and Design Department, Industrial Controls Corporation; Lecturer and Trainer on Electrical Controls Technology Course, TESDA MS Electrical Engineering Major in Instrumentation and Control, UP Diliman Basic and Advanced Programmable Logic Controller, Industrial Automation, Mechatronics and Robotics, Instrumentation and Control Concepcion P. Labitan Freelance Consultant; Professor, Dela Salle College of St. Benilde General Manager, CPL Management Consultancy PhD Counselling Psychology, De La Salle University Benel P. Lagua Review Committee Member, Industrial Guarantee and Loan Fund; Finance Committee Head, National SME Agenda Management and Finance Paulo M. Lao National Sales Manager and Head of Sales, Beiersdorf Singapore Pte. Ltd. MBA, De La Salle University; BA International Studies, Miriam College Strategic Marketing, Creative Selling, Retail Channel Development Ma. Viktoria Magkalas Development Entrepreneurship, Enterprise Promotion and Development Melchor C. Morandarte Program Chair, BS in Entrepreneurship, E.T. Yuchengco College of Business, Malayan Colleges Laguna Doctor of Business Administration, Pamantasan ng Lungsod ng Maynila; Master of Business Administration, Philippine Christian University; BSC in Management, Mabini Colleges Entrepreneurship, Social Entrepreneurship, Corporate Social Responsibility Ferdinand G. Manegdeg BS Mechanical Engineering, UP Diliman; MS Combustion Engineering, University of Leeds, UK Energy and Environment Audit Dennis M. Masula Systems Manager & Gen. Manager of Factory Automation and Instrumentation Corporation (FAIC) Bachelor of Science in Computer Science, AMA Computer College Electro-pneumatics, Programmable Controllers, Systems Analysis and Design Henry O. Palaca President and Managing Director, Quality Plus Management Consulting Co.; Professor, Mapua Institute of Technology MA Technology Management, UP Technology Management Center; BS Industrial Engineering, UP Diliman Production Management, Total Quality Management, Quality and Process Improvement, Quality Audit

18

PROSPECTUS 2014 Christine S. Pardi単as Assistant Vice President for Logistics, Rustan Supercenters, Inc. MBA, UP College of Business Administration Organization Development; Strategic Marketing, Financial Operations, and Production Management Supervisory Development, Work Attitude and Values Enhancement Mercedes A. Parreno Master in Business Administration, San Sebastian College; Master in Development Management, Asian Institute of Management, BS in Animal Science, University of the Philippines Los Banos Project Development and Evaluation, Program and Project Management, Organizational Development and Strategic Planning Ma. Jocelyn Q. Pobre Senior Assistant Vice President, Development Bank of the Philippines; Program Manager, Industrial Guarantee and Loan Fund; Master BSC in Economics, University of Santo Tomas Project Appraisal, Evaluation and Monitoring, Marketing Management Nestor O. Ra単eses Director, UP Institute for Small Scale Industries; Associate Professor of Industrial and Systems Engineering, UP Diliman MS Industrial and Systems Engineering, Georgia Institute of Technology; Graduate Studies in Operations Research, UP Diliman Graduate Studies in Energy and Systems Engineering, University of Wisconsin, USA; BS Industrial Engineering and Operations Research, UP Lean Six Sigma, Production and Operation Management, Energy and Environmental Management and Continuous Improvement Gil Dennis A. Raposa President, Interactive Asia Group MA Development Management, Asian Institute of Management; MA in National Security Administration, National Defense College of the Philippines; BA Economics and BS Business Management, Ateneo de Manila University Entrepreneurship and Enterprise Development, Business Strategy Formulation and Planning Institutional Capability Building, Human Resource Development, Project Development, Training, Leadership Ma. Luz R. Raval Lecturer of Law on Local Governments, Lyceum College of Law Lecturer on Law on Constitutional Law Review, Commercial Law Review, New Era College of Law Human Resource Management Rene S.L. Resurreccion President, Passion for Perfection, Inc.; Director, Floodgates Foundation, an NGO; International CEFE Trainer Instructor of the Dale Carnegie Course, the Haggai Institute and the Asian Theology Seminary PhD Philippine Studies, UP Diliman; MA Development Studies, The Netherlands Human Resource Management, Training of Trainers, Performance Management, Labor Management Editha A. Reyes Treasurer, SERDEF; Freelance Consultant MBA, UP Diliman; Diploma on International Business Management, Waterloo Lutheran University; BS Business Administration, UE Investment Management and Appraisal, Project and Program Accounting Dani Rose Salazar Assistant Professor, Cesar E.A. Virata School of Business, University of the Philippines Diliman MS in Finance, University of the Philippines College of Business Administration; BS in Business Administration and Accountancy, University of the Philippines College of Business Administration Finance and Accounting Edwin M. Suson Assistant Professor 3, Marketing and Entrepreneurship Department, University of Santo Tomas Registered Financial Planner of the Registered Financial Planner Institute, USA MA Applied Business Economics, UA&P; MS Management, UA&P; BS Computer Science, UA&P Marketing, Personal Finance and Wealth Management, Entrepreneurship, Business Development Joselito C. Torres Training Manager, Automations and Drives, Siemens, Inc. Don Bosco Technical College Electro-pneumatics, Programmable Controllers, Systems Analysis and Design Hope R. Valenzuela Senior Partner, Fajardo Ruiz-Valenzuela Law Firm; Corporate Secretary, Educators Incorporated Lecturer/Trainer/Resource Speaker, Cyberjuris International Communication Services Masters of Laws in Public International Law, University of Oslo; Bachelor of Laws, UP College of Law; BA Political Science, UP Diliman Corporate Law, Labor Law, Property Family Law, Civil Law Karla M. Velas Doctor in Public Administration (units), National College of Public Administration and Governance, University of the Philippines Diliman; Doctor in Business Administration, Jose Rizal University; Master of Business Administration, Jose Rizal College; BSBA in Accounting, University of the East Managerial Accounting, Business Taxation, Finance, Accounting, Entrepreneurship, Marketing Lawrence G. Velasco Assistant Professor, Cesar E.A. Virata School of Business, University of the Philippines Diliman MS in Finance, University of the Philippines College of Business Administration; BS in Business Administration and Accountancy, University of the Philippines College of Business Administration Finance and Accounting Rosario T. Ventura Accredited Assessor/Adviser and Corporate Secretary, Investors in People Philippines; President, Ponticelli, Inc. AB Sociology and MA Sociology, University of the Philippines Diliman; Master in Business Administration, Ateneo de Manila University; Management Development Program, Asian Institute of Management Human Resource Management, Leadership and Management Development

19

The UP ISSI Scorecard

The UP ISSI Scorecard

Training Graduates| 2013 Goal = 1705

Number of Training Programs | 2013 Goal = 71 2010 2011 2012 2013

63 71 6

84

11 9 9

3

90 90

2132

31 122 140

73 64

393 1535 139 1396 206 1190 254 936 111 825 216 609 181 428 139 289

55 51

4 8 8 6 9 8

1488

2010 2011 2012 2013

77

43 35 20

29

12

9

0

500

Cumulative Number of Training Programs Number of Training Programs per Month

4

10

1 1 1

1

2 2 2

3 3

5

6

9 9

7

602

2011 2012 2013 158 98 67 37 94 113

59

0

200

400

468 468

600

Customer Satisfaction

4.6

Rating

172 172

370 303 266

626 626 626

4.7 4.5 4.5

4.6

4.5

4.6

4.7 4.5 4.5

4.5 4.4 4.4

4.3 4.3 4.3

4

2010

2011

2012

20

2013

Customer Satisfaction Rate Goal

Dec

Nov

Oct

Sep

Aug

Jul

Jun

May

Apr

Mar

Feb

Jan

3

720

800

Cumulative Number of Participants Training Graduates

Cumulative No. of Conferences, Fora and Symposia Number of Training Programs

5

2000

2500

3000

Number of Conferences, Fora and Symposia (Number of Participants) 2013 Goal = 720

12

10 10 10

1500

Cumulative Number of Participants Training Graduates

Number of Conferences, Fora and Symposia 2013 Goal = 12 2011 2012 2013

1000

2571 2221 2221 2190 2068 1928

2013 Goal 4.5

1051

1000

1200

PROSPECTUS 2014

Training Outreach per Year Number of Programs

Training Outreach per Year Number of Participants

2013

90 71

2012

77

2011

2221

2012

2571 2132

2011

63

2010

2013

1488

2010

0

500

1000

Average Pax per Year 75

2011

4

2012

1051

2011

602

Average Pax per Year 760

Average rate per Year 8

Customer Satisfaction Rate per Year

2013

4.5

2012

4.3

2011

4.3

2010

4.3

4.20

4.25

4.30

3000

626

10 10

2500

Conferences, Forums, and Symposium per Year (Number of Participants)

2013

2012

2000

Average Pax per Year 2248

Number of Conferences, Forums and Symposium per Year

2013

1500

4.35

4.40

4.45

4.50

Average Customer Satisfaction Rate per Year 4.3

21

Location and Facilities

T

he Institute is located in the 5-story Enrique T. Virata Hall inside the UP Diliman Campus. Strategically located along the University Avenue at the entrance to the campus, the building is nestled against a backdrop of lush greenery.

As an internationally recognized SME training institution, UP ISSI continuously upgrades and invests in state-of-the-art equipment to accommodate its growing clientele and expanding catalog of training courses.

The Institute runs at least four regular training programs every month, and holds special programs with its partners. In addition to serving the needs of the training group, UP ISSI permits short-term use of rooms and facilities by outside parties.

ISSI Building serve as venues for most of the training programs. Three of these rooms are named in honor of prominent Filipino industrialists whose estates provided the seed funds for the facilities: The Toribio M. Teodoro Room can accommodate 60 persons while the Jose G. Sanvictores Room, the Sotero Baluyot Lee Room, and two other classrooms can seat 45 persons each.

Each training room is fully air-conditioned with slide white boards, a mounted projector, a raised platform and a rostrum for the lecturer. Audiovisual equipment and sound system with theatrical lighting may also be installed in the rooms as needed. laboratory with facilities for low-cost factory automation and a computer room for industrial automation and instrumentation control. The laboratory can seat 25 persons while the computer room can seat 30.

22

In 2013 UP ISSI improved its facilities to better serve its publics. The basement was inaugurated in February and became a training laboratory for Mechatronics Technologies Corporation, a mechatronics and instrumentation training and assessment center accredited by the Technical Education and Skills Development Authority.

Gazebos were also installed in March 2013 to create a conducive environment for anyone looking for a place of learning and recreation while enjoying an attractive view of the greenery surrounding the campus.

Biodiversity in UP ISSI fauna. At the base of the famous sculpture by national artist Napoleon Abueva, Tribute , one can see a diminutive fountain that is also the habitat At the back of UP ISSI is located a demonstration farm, which serves as the cradle for some well-known species of crops. There is also a duck pond that was built in collaboration with the UP Task Force on Solid Waste Management under the leadership of Prof. Armand Basug.

Migratory birds also visit UP ISSI on certain months of the year, providing a spectacle to bird watchers and nature lovers.

PROSPECTUS 2014

23

The UP ISSI Institutional Linkages

The UP ISSI Institutional Linkages

Institutional Member, APEC SME Working Group. APEC’s Small and Medium Enterprises Working Group (SMEWG) encourages development of SMEs and builds their capacity to engage in international trade. Established in February 1995 as the Ad Hoc Policy Level Group on SMEs, its objective was to help SMEs improve their competitiveness and to facilitate a more open trade and investment environment. In 2000, the group was renamed SMEWG and granted permanent status. SMEWG attains the Bogor Goals by fostering enabling business environments for of information on best practice initiatives and the conducting of capacity-building activities.

Institutional Member, ASEAN SME Working Group Composed of the SME Agencies of all member countries of the Association of Southeast Asian Nations, the ASEAN SME Working Group seeks to ensure the advancement of SMEs in the region since it was established in 1995.

Institutional Member, Industrial Guarantee and Loan Fund (IGLF). IGLF is a fund that has played a key role in the transformation of many small-scale enterprises. committee is composed of representatives from the National Economic and Development Authority as chair, the Bangko Sentral ng Pilipinas as vice-chair, the Development Bank of the Philippines (DBP), the Department of Trade and Industry (DTI), the Department of Finance, and UP ISSI. The UP ISSI director is a member of the IGLF Review Committee while two ISSI staff members sit on the IGLF Technical Advisory Group.

Institutional Member, Micro, Small and Medium Enterprises Development Council (MSMED Council). MSMEDC was created by virtue of Republic Act (RA) No. 9501, otherwise known as the Magna Carta for MSMEs, with a the country, by facilitating and coordinating national efforts to promote the viability and growth of MSMEs, including assisting relevant agencies in tapping local and foreign funds for MSME development and promoting the use of existing programs.

Institutional Member, Philippine Chamber of Commerce and Industry (PCCI) Committee on Education. A proactive catalyst of development, PCCI promotes and supports the drive for globally competitive Philippine enterprises in partnership with the government, local chambers, and other business organizations. The main responsibility of PCCI is to provide focused advocacy for business growth and sustainable development through business services for the advancement of grass-root entrepreneurship, chamber development, international trade relations, business a professional organization in close cooperation with various stakeholders in public and private sectors.

24

PROSPECTUS 2014

Institutional Member, UP Enterprise Steering Board (Enterprise Business Incubation Program). The Enterprise Business Incubator Program, consisting of mentoring from successful entrepreneurs and professionals, networking events, and coaching sessions, increases a tech startup’s success rate, lowers its setup Institutional Member, Entrepreneurship Educators’ Association of the Philippines, Inc. (ENEDA). composed of the nation’s entrepreneurship educators, teachers, and trainers from leading schools, colleges, universities and other training and academic institutions. It promotes excellence in entrepreneurship education in the country and recognizes the need for entrepreneurship educators and entrepreneurs from all over the country to come together and share ideas to raise academic standards.

Institutional Member, UP Diliman Technology Management Center (UPTMC). through a resolution approved by the UP Board of Regents on 23 February 1995.

TMC is mandated to serve two fundamental purposes: (1) to respond to the and enhanced global competitiveness; and (2) to respond to the established requirements of the Philippine government for expert advice and assistance on science and technology. interdisciplinary undertaking which draws from the expertise, experience, and perspectives Institutional Member, Filipinnovation Network. The Network is composed of key stakeholders that are involved in fostering innovation in the Philippines in the light of the country’s goal to be globally competitive. Committee members are involved in the conceptualization of the National Innovation Summit and the development of the framework and strategy to promote innovation.

Institutional Partner, The Small Enterprises Research and Development Foundation (SERDEF). focused initially on developing entrepreneurial skills through training. It has since become a private institutional medium that initiates, sponsors, and conducts programs and projects for the promotion and development of small-scale industries. Its range of capability-building services from training to research and consultancy, addresses a growth arc of a spectrum of business establishments-from smallto medium-scale enterprises down to micro enterprises. By virtue of a Memorandum of Agreement between SERDEF and UP, the Foundation undertakes various development programs and projects for SMEs in collaboration with UP ISSI, from where it draws most of its pool of human resources: experienced trainers, industrial extension specialists, counselors, consultants, productivity experts, industrial automation specialists, researchers,

25

26

Enigma Technologies Dodram Farms Phils. Corp.

Universal Robina Corporation Goldilocks Bakeshop, Inc. Leslie Corporation Khumbu Enterprises, Inc. Red Dragon Farm, Inc. Bounty Fresh Food, Inc. Wisehill Business Corporation Colorsteel Systems Corporation Grand Monaco Estate Easy Bio Phils., Inc. Air Liquide Phils., Inc. Solid Cement Corporation Ifeed Phils., Inc. Ecolab Philippines, Inc. Sunpower Phils. Mfg., Ltd. First Philippine Power Systems Winalite International, Inc. Professor Torsten Calvi Corporation Department of Social Welfare and Development-National Capital Region Philippine Steel Framing Corporation Foster Foods, Inc. Aegis PeopleSupport, Inc. Tri-R Allied Industries Building Dreams, Inc. Asiaphil Mfg. Ind., Inc. Saviour MeDevices, Inc. DMCI Homes Poyry IDP Consult, Inc. Shoketsu-SMC Corporation Convergys Corporation Social Housing Finance Corporation Nutri-Asia, Inc. AB Communications, Inc. Sevilla Trading Corporation Greenlight Power, Inc. Collins International Trading Corp.

Premier Creative Packaging SIYCHIA Transport Corporation Aaishan Learning Center Shell Shared Services Filinvest Alabang JVD Project Construction Services Green Harvest Food Products Ordent Trading Graystone Realty Dev’t. Corporation Germano’s Chilli Collins International Trading Corp.

Ronque Transport Services Velvet Trading

2010

Cabalen Management Co., Inc. Dr. Yanga’s Colleges, Inc. Raptor Sports Corporation Foodsco General Merchandise Markgas Centrum International Elevator & Equipment Inc. CIGI Phoenix International School of Science Aviation Concepts World Vision Dev’t. Foundation CHR OSM Maritime Services, Inc KFC Philippines Nathar International Corporation Marbel E.L. Enterprises Corporation Kids Gallery Corporation Stream Global Services Global Metal Tech Corporation Silgan Whitecap South East Asia, Inc. SL Medical Supplies & Equipment Ugong Savings & Credit Cooperative Fortune Tobacco Golden Horizon Placement Agency Starmall EDSA Rustans Supercenters, Inc.

Robinsons Land Corporation Jocker’s Food Industries CT Builders, Inc. Jardy Marketing Legend Industrial Supply & Services My Birthday Your Birthday Club Philippine Wacoal Corporation New Marketlink Pharma Jopers Enterprises, Inc. Long Live Pharma Park Ads, Inc. LICA Automotive Baulita Food Kiosks Eli Lily Phils.

Gulf Bank KEC Astron Phils. Corporation Wall City Media, Inc. Nissan Westgate Alabang Kalinisan Chemical Corp.

Hyundai Shaw Center Z-Zone On Line Phils., Inc. Manoy Pancit Bato Comfort Ads Assn .of Construction & Informal Workers NKTI

BPS Psyche Services & Clinic G.L. Auto Supply & Hardware Aboitiz Equity Ventures, inc.

Philippine School for Maritime & Medical Access Crepe Cones Advancetech Company Accupoint Systems, Inc. Veramar Rice Mill & Trading Primace Corporation Ecosystems Enterprise, Inc. Wowlu Catering Services, Inc. Department of Agriculture Juana Eat Barbecue Bio Organic Plus (Phils), Inc. California Bery Frank Line Dent Specialist Agarano Farms

Claritas Option Marketing Corp.

DOST-ASTI Mindoro State College of Agriculture & Technology Antares Industrial Suppliers Jardy Marketing Park Ads, Inc. Sigmatech Inc. Tri-R Allied Industries Headland Distribution E.C. Daughson, Inc. Leslie Corporation AB Communications, Inc. Wizard Manpower San Miguel Yamamura Packaging Corp.

Topbest Pest Services, Inc. Flexo Manufacturing Corporation Aquino Loan Assistance Parola Maritime Agency Corporation Data Gateway Bio Femme, Inc. Almonz International Trading Paywell Manufacturing Corporation Millysis Sistribution, Inc. Union Advertising 4HG Multipurpose Cooperative DLS-CSB School of Design and Arts Big O's Tire Corporation BFAR Prime Sales, Inc. Phenomenal Solutions Indra Philippines, Inc.

Farm and Resort Pharma 518 Inc. Mega Lamps Center Walcom Bio-Chemicals Phils., Inc. Sensomoed Philippines Jlorenzana Mgt. & Consultancy Services Economiles, Inc. Sterling Carriage Transport Services Philippines Wacoal Corporation IXUS Fabrication Long Live Pharma CE Glass & Aluciad Majulah Asset Mgt. Consultancy Shoe Room Tupa Clothing Eurochemicals, Inc. Greengold Holdings Sdn Bhd Rances Dental Care Center JCD Metalfabrik Corporation HDMF The Salt and Light for Tomorrow Christian Academy, Inc. ZLB Mgt & Acctg Services J & J Properties & Trading Corporation Datacom Connect Phils.

Diagnostika Pilipinas Inc. Jepnikoai Computer World Kid’s Gallery Corporation PYXIS Astronomy Company DepEd Landstrong Inc. Infant Product Gallery Corporation Skidmhore Computer World Artologik Enterprises Asian Antibiotics, Inc. Computer World Aperture Trading Corporation JMCC Industries, Inc. Energy Specialist Company, Inc. Philippine Infosystems Development, Inc. Career Power Professional Management Services, Inc. Patty Enterprise Gulfman Industrial El Circolo Lei Global Corporate Services, Inc. Bea Power Industries Services, Inc. Bounty Fresh Food, Inc. Teekay Business Process Services, Inc. Maersk Global Service Centre Phils.

Department of Agriculture Banco Alabang

2012

Trans-Asia Oil & Energy Development Corp.

Rodel Chemical Corporation Cardinal Santos Medical Center Nutriasia, Inc. Claritas Option Marketing Corporation Magsaysay Learning Resources Inc. Deutsche Konwledge Services Pte. Ltd. Arcenal Machine Engravers & Tooling Services Product Development and Design Center of the Philippines Industrial Controls Corporation Hypig Genetics Inc. Fireprotect Inc.

Ecolab Philippines, Inc. ACDI Multipurpose Coperative Goldilocks Bakeshop Inc. Khumbu Enterprises, Inc. Tsukiden Global Solutions Inc. Saviour Medevices, Inc. Asiaphil Manufacturing Industries Leslie Corporation DCFE Corporation Colorsteel Systems Corporation San Roque Power Corporation Easybio Philippines, Inc. Nalco Philippines, Inc. GSIS Omnico Consortium, Inc. Eljan Ventures Biocare Health Resources Centro Manufacturing Corporation Loreland Farm Resort Surgico Phils Inc. Luz Facial Care Corporation International Elevator & Equipment Inc. Santeh Feeds Corp.

Healthsolutions Enterprises Inc. Aviation Concepts Logistics Inc. Naic Emission Testing Center Ultra Modular Concepts CJI Interior & Furniture Maynilad Water Services, Inc. CA Telemarketing Hiyas Press, Inc. SMT Philippines, Inc. Casa Basilisa Philippine Steel Framing Corporation Transitions Optical Philippines, Inc. National Livelihood Dev’t. Corp.

4 Us Footwear Mega Paint and Coating Corporation Spex International Courier Services Suroyan Travel Management Services

*This ranking is based on number of participants and customer allegiance.

Wiserecruit Corporation Sunjin Philippines Corp.

PCAARD Tiresmart Car Accessories Service Center University of Southeastern Phils.

Twincirca Marketing Jollibee Foods Corporation Mini Me Caricature Dolls Centro Manufacturing Corporation Hotel Carmelita OSM Ship Mgt. Pte. Ltd. That Thing-A-Majig, Inc. DCFE Corporation Activation Advertising, Inc. Megachip Semicon Electronics Corp.

Sandugo Outdoor Shop Dory's Distillery, Inc. Innovative Automation Solutions Inc. 360 World Tours, Inc. Surgico Philippines, Inc. Artologic Enterprise Pampangas Best Pelican Express Incorporated Pilipinas Shell Petroleum Corporation

Goldilocks Bakeshop, Inc. Enterprise Bank San Roque Power Corporation Tsukiden Global Solutions, Inc. RRJM International Manpower Services, Inc. Colorsteel Systems Corporation Asiaphil Mfg. Ind., Inc. United Graphic Expression Corporation Tsukiden Electronics Phils., Inc. Saviour MeDevices, Inc. Universal Robina Corporation Emerson Process Management Foster Foods, Inc. First - AVPR Venture, Inc. Social Action Center of Pampanga (SACOP) Pilipinas Shell Foundation R.A. Mojica & Partners Optis Philippines Pampanga's Best Eljan Ventures Khumbu Enterprises, Inc. Green Cross, Inc. Philippine Wacoal Corporation Clean Haul Environmental Services, Inc. Loreland Farm Resort CBK Power Co. Ltd. Solid Cement Corporation GoodThinking Research, Inc.

2011

Top 100 UP ISSI Loyal Customers 2010-2012

PROSPECTUS 2014

Top 100 UP ISSI Loyal Customers 2013 1.

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Saviour Medevices, Inc. Leslie Corporation ACDI Multi-Purpose Cooperative Philippine Long Distance Telephone Company Goldilocks Bakeshop, Inc. Nestle Philippines Asiaphil South Luzon Inc. Tsukiden Electronics Philippines, Inc. Pangasinan State University Nutriasia Inc. Engineering Equipment, Inc. Corporation San Roque Power Corporation Easy Bio Philippines JGC Philippines, Inc. Maynilad Water Services, Inc. Institute of Integrated Electrical Engineers Foundation, Inc. Civil Aviation Authority of the Philippines Kabalikat Para sa Maunlad Na Buhay, Inc. Unilever Liquigaz Philippines Corporation Kristian Gerhard Jebsen Skipsrederi (ROHQ) Healthsolutions Enterprises, Inc. Cutton Garments Philippine National Police Crime Laboratory McBride Corporation J.C. Yieverre Law Firm Amherst Laboratories, Inc. Center for International Trade Expositions and Missions Centro Manufacturing Corporation Aviation Concepts Planters Development Bank Republic Biscuit Corporation Shoketsu SMC Corporation Primetech Industrial Sales Corporation Inc. Eljan Ventures, Inc. Clarita’s Option Marketing Corporation Delicatesse Food Corporation New Era University Technological University of the Philippines Engineering and Machinery Corporation Inc. Teknomarine Systems Link Co. BFK Integrated Group of Companies, Inc. PH Trans-CB&T Joint Venture Greenjoy Super Pizza Megawide Drug Hechanova and Company, Inc.

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JPCAL Pharma Distributors Bughaw Electro Carbon Factors, Inc. Belares Food Corporation Ultraplas Corporation First-AVPR Ventures, Inc. Anakciano, Inc. Langdon And Seah Philippines, Inc. Nxgen, Inc. ABR Trading Wyeth Philippines Microcontrol Design Tech Shin-Etsu Magnetics Philippines Universal Robina High Purity Technologies, Inc. AVESCO Marketing Corporation Emerson Electric Asia Ltd. Ardent Networks, Inc. Match Fries Chain of Stores Lee Hecht Harrision DBM Philippines Pipol Manpower and General Services Buzzdrivers, Inc. Wellcross Freeport, Inc. Compass Point Travel Services Unionbank Ravilo-Gonzales Group Construction Corporation Bluebonnet Services, Inc. Lei Global Corporate Services, Inc. Philippine Dealing Systems ASJ Corporation Ritegroup Inc. Quantum X Unisave Security Specialist Agency LFD Gencon, Inc. The Enterprise Center Condo Corporation Alto Plastic Packaging Republic Flour Mills Corporation De La Salle University Diagnostika Pilipinas, Inc. Peace and Equity Foundation Global Foodsolutions, Inc. KNC Rice Retailer and Wholesaler Mills Enterprises Hewlett Packard

Corporation 94. Fujitsu Ten Solutions Philippines 95. Accenture, Inc. 96. PT Findora Intermusa 97. Plaridel Products and Services, Inc. 98. Gem Foods International 99. Mediascape, Inc. 100. Energy Specialist Company, Inc.

*This ranking is based on number of participants and customer allegiance.

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Top 100 UP ISSI Loyal Customers 2013

UP ISSI Geographical Outreach 2007 – 2013

LUZON = 7235 VISAYAS = 1496 REGION I = 277 | 2.70%

MINDANAO = 1520

REGION II = 360 | 3.51%

TOTAL = 10251 CAR = 236 | 2.30%

REGION III = 565 | 5.51%

NCR = 4070 | 39.70% REGION IV-A = 843 | 8.23%

REGION V = 647 | 6.31%

REGION VIII = 69 | 0.68% REGION IV-B = 238 | 2.32% REGION XIII = 109 | 1.06%

REGION VI = 371 | 3.62%

REGION VII =1056 | 10.30% REGION X 439 | 4.28%

REGION IX = 113| 1.10%

REGION XI 559 | 5.45% REGION XII = 300 | 2.93%

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PROSPECTUS 2014

Training and Entrepreneurship Education

E

xperience-based, output-oriented, with a blend of theory and practical applications, capped with the unique UP

ISSI training programs. Participants engage in experiential and action learning, which allows the immediate application of theories and concepts. The training programs cover the entire business cycle—from startup to growth expansion and innovation.

UP ISSI training programs are essentially categories: 1. Enterprise Development. More people are appreciating the value of putting in helping the local economy grow through creating jobs and offering products to the community. The training programs are useful to those who appreciate entrepreneurship and want to transform a business idea into an enterprise.

2. Management Development. Programs in this training category impart skills for aspiring managers to move upward from being individual players to well-respected managers capable of steering their team to success and improving bottomline performance. For incumbent managers, the programs are geared towards improving their leadership, supervisory and

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in handling interpersonal relationships and communications, and even workrelated stress. These programs help existing entrepreneurs plan and manage their business operations to achieve their growth goals. For the managers and supervisors, these programs enhance their managerial and organizational competencies, giving them an evident advantage in their organizations.

3.

Total Quality and Productivity Improvement.

Rapid technological innovations and pursuit of greater drivers of participation in the programs on total quality management and productivity improvement. These programs help enterprises and organizations mine their creativity and innovativeness through the use of technology in their operations.

4. Project Development and Management.

These programs lay the groundwork for building knowledge in project management and for developing competencies, techniques and tools that cover the project life cycle. These programs are intended for people who are responsible for designing, implementing, monitoring and evaluating projects—oftentimes until project closure or

Training and Entrepreneurship Education

UP ISSI’s Managers’ Course

U

Course (MC), has produced more than 4,000 graduates since it was introduced in 1971. In 2013 the three runs of the course (102nd, 103rd and 104th batches) added 140 more to its roster of forward-looking managers- and entrepreneurs-alumni.

Distinguished guests also graced the closing programs of the said course in its 102nd, 103rd and 104th runs. These included Hon. Don Juan A. Bagatsing, councilor of the 4th district of the City of Manila, during the closing of the 103rd MC on 24 August 2013. In his speech, he lauded UP ISSI under the leadership of its director, Prof. Nestor O. Rañeses, for mentoring the graduates for the past six months. He said that the program equipped MC participants, especially those who were children of families in business, to lead their Meanwhile, speaking at the closing ceremony of the 104th MC last 7 December 2013, Climate Change Commissioner Hon. Naderev M. Saño urged the attendees of the program to “build a better nation—eradicate poverty, get rid of corruption...build resilient and sustainable communities, and become living examples of honor and excellence, integrity, and promote a culture of caring for each other.”

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Commissioner Saño got into the news recently for his emotional speech in the wake of the devastation of typhoon Yolanda (international code name: Haiyan) in the country during a UN climate change conference in Warsaw, Poland.

102nd MC

103rd MC

104th MC

PROSPECTUS 2014

The UP ISSI Managers’ Course Alumni Association

T

he lifelong commitment of UP ISSI Managers’ Course (MC) alumni was reinvigorated with the symbolic signing of the Lifelong Partnership Agreement done during the Araw ng Parangal on 30 August 2013. The activity coincided with the monthlong celebration of UP ISSI’s 44th anniversary.

these activities together with Jaime “Jon” Fraxidio, vice-president; UP ISSI’s own Atty.

Ma. Theresa “Tere” Bautista, corporate secretary; Rowena “Joy” Palafox, treasurer; and VJ Rigor, vice-president of the 103rd batch of the MC. Meanwhile, as a way of giving back to the Institute, graduates of the recently concluded 104th MC donated a copier machine to UP ISSI on 25 January 2013 during the opening ceremony of the 105th MC and the 37th Start Your Own Business course.

Since then, the MC Alumni Association has held several activities that were aimed at sustaining a more vitalized participation among the alumni.

These activities included a fund-raising drive that collected cash donations for the victims of typhoon Yolanda in the UP Diliman campus.

Divino Seer “Vinz” Valle, president of the UP ISSI MC Alumni Association, headed

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104th MC class president Jose Michael V. Robles, who is also a sales supervisor at Philippine Medical Systems, Inc. led the turnover ceremony. Also present were 104th Donald Wang, consultant at ABR Trading, and Mark Joy I. Opinaldo from UP ISSI.

Training and Entrepreneurship Education

First Advanced Managers’ Course

F

ollowing the successful run of the 1st Advanced Managers’ Course (AMC) from 3 August to 5 October 2013, UP ISSI scheduled the next runs of the program from 29 March to 7 June 2014 and from 15 September to 22 November 2014. running program of the Institute, the Managers’ Course (MC), AMC is an advanced course that seeks to further improve the core competencies developed in the MC and update the knowledge and skills in the various topics affecting management.

AMC also aims to produce technologydriven leaders or managers who quickly learn, evaluate, apply and disseminate relevant and up-to-date management information and practices.

It has Continuous Improvement, Effective Management, Innovation Management, Quality and Productivity, Decision Making and Analysis Improvement, Process Management Using Six Sigma,

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Sustainability, and Strategic Management using the Balanced Scorecard.

While graduates of the MC are the ideal participants, those who presently occupy supervisory or managerial positions are similarly encouraged.

PROSPECTUS 2014

First Winning Strategy for a World-Class Customer Service Experience Course

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Training Course entitled WOW: Winning Strategy for a World-Class Customer Service Experience on 5 October -16 November 2013 with seasoned quality service expert Ma. Teresa U. Bagaman as the resource person.

The participants of the 1st WOW ranged from owners, administrative aides, training specialists, learning and development managers.

Ideal for marketing professionals, human resource specialists, customer service professionals and frontliners engaged in customer interaction, the course covers modules on knowing and understanding customers, promoting a culture of service excellence, measuring and managing internal and external customer satisfaction, and benchmarking for best practices.

First Credit Risk Management Course

which ran 20-24 May 2013, culminated with the presentation of the trainees’ strategic plans, which focused on portfolio growth and quality.

The participants came from Century Savings Bank, Planters Development Bank, and China Bank Savings.

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Rey Feria, a seasoned banker and a the participants in the course that aimed to equip them with evaluation tools such as credit scoring and spread analysis to improve their respective banks’ portfolio growth and quality.

Training and Entrepreneurship Education

Promoting Food Industry Competitiveness Training Program

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he Promoting Food Industry Competitiveness Training (PRO-FITTM) Program is a series of “ladderized” courses implemented by UP ISSI in cooperation with its major private-sector partner, the Small Enterprises Research and Development Foundation. It is sponsored

by TÜV Rheinland Philippines, Inc. and the Asia Society for Social Improvement and Sustainable Transformation.

staff of enterprises in the food and beverage industry as well as development and private practitioners who would like to leverage the industry through food safety and international quality standards.

Besides lectures, workshops and classroom demonstrations, the program also included plant visits and a short internship program.

PRO-FIT started with the Train-the-Trainer Workshop, whose graduates were tapped to be the pool of resource speakers for

More than 300 participants graduated from the PRO-FIT courses with a culminating ceremony held last 8 November 2013 at the Marriott Hotel in Pasay City.

Safety Professional, and Diploma in Food Safety Management. The last course, the Basic Course for SMEs, was conducted

Meanwhile, a total of 34 PRO-FIT graduates participated as exhibitors in the monthlong food bazaar and enterprise exhibit held in UP ISSI during its 44th anniversary celebration last August 2013.

Luzon.

UP ISSI director Prof. Nestor O. Rañeses (center) looks at the products of the Candelaria Coconut and Other Products Manufacturers Association in Quezon Province.

The Coconut Industry Development Council Federation participate in a seminar on food safety.

The PRO-FIT Diploma in Food Safety Management Course participants

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PROSPECTUS 2014

Greening and Leaning Through Energy and Environmental Management Seminar on Integrated Wastewater Systems

UP ISSI director Prof. Nestor O. Rañeses gives his welcome and opening remarks at the GLEEM Seminar on Integrated Wastewater Systems. Also in the photo are (from left to right) Engr. Leoncio T. Cubillas, Jr., head of UP ISSI’s Business Enterprise Development Division; Engr. Gamaliel F. Itao, president of Mechatronics Technologies Corporation; and Prof. Ferdinand G. Manegdeg, associate professor at the UP College of Engineering.

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P ISSI held its Greening and Leaning Through Energy and Environmental Management (GLEEM) Seminar on Integrated Wastewater Systems last 27 August 2013 at the Teodoro Room of UP ISSI. The seminar was a vehicle for the sharing of the learnings gained from the Training Program on the Maintenance Technology of Integrated Wastewater Treatment Tanks and Systems for the Philippines held at Fukushima, Japan in February 2013.

UP ISSI Director Nestor O. Rañeses, in his welcome and opening remarks, mentioned that this seminar is under GLEEM, a program that UP ISSI has started in support of the Green UP initiative, where the whole idea is to transform the University into a green university. He added that the focus of the seminar was how to maintain the technology of wastewater tanks.

The resource persons of the seminar included Engr. Gamaliel F. Itao, president of Mechatronics Technologies Corporation (MTC), Dr. Louernie de Sales-Papa,

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general manager of All Waste Services, Prof. Ferdinand G. Manegdeg, associate professor at the UP College of Engineering, and UP ISSI’s Engr. Leoncio T. Cubillas, Jr. Topics discussed were the current sanitation situation of the Philippines, the National Septage and Sewerage Management Program, the Jokaso System, the academe’s role to train human resources and develop tools with emphasis on collaboration, and the impacts of waste to the Philippine economy.

A total of 41 participants were present during the event with students and professionals from institutions such as the UP College of Engineering, MTC, Industrial Controls Corporation, Metropolitan Waterworks and Sewerage System, Department of Public Works and Highways, Philippine National Police, Department of Interior and Local Government, Department of AgricultureBureau of Soils and Water Management, Pasig River Rehabilitation Commission and

Training and Entrepreneurship Education

Planning for Expanding Business Training (PlanET) In 2013 UP ISSI completed seven runs of the PlanET, producing 125 business expansion plans and covering 159 micro and small enterprises with a total of 257 participants spread all over the country: Metro Manila, Iloilo City, Butuan City, Clark (Pampanga), Tagbilaran City (Bohol), Cagayan de Oro City and Antipolo City.

PlanET 5 - Bohol Participants with UP ISSI Dir. Nestor O. Ra単eses, Engr. Leoncio Cubillas Jr., Engr. Ma. Luisa Lee, Ms. Clarita Esteban (Program Manager), and Ms. Joanna Rose Laddaran (Program Coordinator) last April 8-12, 2013 at Bohol Tropics Resort, Tagbilaran City, Bohol.

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he

Planning

for

Business

Expansion

designed as an easy-to-understand, practical, experience-based learning module on preparing and developing business plans for enterprise expansion aims to assist SMEs in preparing business plans so they can have a higher chance of being granted loans from banks and other

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The program was conducted by UP ISSI in partnership with the Industrial Guarantee and Loan Fund in collaboration with the Development Bank of the Philippines and the Small Enterprises Research and Development Foundation.

In 2014 UP ISSI will start offering PlanET as part of its regular public programs.

PROSPECTUS 2014 |Training and Entrepreneurship Education

SME Roving Academy with the Department of Trade and Industry

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he SME Roving Academy (SMERA) is a capability program for startup entrepreneurs as well as owners and managers of existing micro, small and medium enterprises (MSMEs). The initiative aims to provide continuous learning for entrepreneurs to help them better set up, step up, sustain their operations and improve their competitiveness to access domestic and foreign markets.

A total of 235 participants from MSMEs recently graduated from the SMERA project spearheaded by the Department of Trade and Industry (DTI) in partnership with UP ISSI. There are seven learning stages in the Export Pathways Framework according to the organizers of the SMERA, namely: startup and capability building, market awareness, market readiness, export readiness, export market entry, export sustainability and stages are the focus of SMERA. The ultimate objective, according to the organizers, is for the SMEs to be in the global arena.

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In order to deliver this program more effectively, DTI partners with the academe, chambers of commerce, local government industry associations as well as government and non-government institutions.

UP ISSI as a partner has so far conducted six training programs in CAMANAVA (Caloocan, Malabon, and Navotas), Zambales, and Camiguin. The seminars conducted for CAMANAVA were: Finding the Right Market for the Right Product, Product Costing and Pricing for Small Businesses, Negotiation and Selling Skills, Developing a Market Plan, and Online Marketing. For Zambales, the seminars implemented were: Productions and Operations Management, and Techniques in Effective Selling.

The most recent seminars conducted were for DTI Camiguin entitled the Business Life for Entrepreneurs, Finding the Right Market for the Right Product and Strategic Marketing.

Training and Entrepreneurship Education

UP Intrapreneurship Programs Customer Service Excellence: Courtesy and Effective Public Service

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Public Service seminar held on 23 and 24 May 2013 at the UP ISSI Teodoro Room.

Vice-President for Administration (OVPA) and ISSI jointly held the seminar, which was also subtitled Kawani ng Bayan: Tatak UP– Magalang, Mahusay, at May Malasakit (Public Servants: The UP Mark–Courteous, Excellent and Concerned). A total of 95 participants attended the seminars.

In his inspirational message, UP President Pascual stressed the importance of pursuing academic excellence and operational excellence in UP’s vision of becoming a great university. He mentioned that having excellent faculty and students is not enough and that the administrative staff have an important role in creating an enabling environment.

P President Alfredo E. Pascual led the speakers in the two-day Customer Service Excellence: Courtesy and Effective

Strategic Leadership Workshop On Shaping Minds That Shape The Nation The OVPA in coordination with UP ISSI conducted a three-day Strategic Leadership Workshop on Shaping Minds that Shape the Nation for the 2013 batch of The expected outcomes of the workshop include: understanding UP’s strategic thrusts and plans for 2013 and beyond; aligning their organizations’ objectives, plans, programs, projects and other improvement initiatives with the overall thrusts of the One UP vision objective; formulating action agenda and programs for their respective units in outputs; and committing to cascade such programs to their respective units while upholding UP’s commitment to excellence.

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UP President Alfredo E. Pascual led the pool of resource persons and training faculty during the workshop.

PROSPECTUS 2014 |Training and Entrepreneurship Education

Performance Management Teams Workshop with the UP System

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System participated in the PMT Workshop held on 23 July 2013 in UP ISSI.

Accordingly, chairs and co-chairs as well as members of the PMTs in all CUs and the UP

PMTs in UP Diliman, UP Manila, UP Los Baños and UP Open University (OU) were physically present at UP ISSI while those in UP Visayas, UP Tacloban, UP Cebu, UP Baguio and UP Mindanao participated in a live video conference facilitated by UP ISSI in cooperation with the Information Technology Development Center, UP Computer Center, and the UP OU.

P President Alfredo E. Pascual constituted the Performance Management Teams (PMTs) for the college units (CUs) and the UP System in compliance with the Civil Service Commission Memorandum Circular No. 6 Series of 2012 or the “Guidelines in the Establishment and Implementation of Agency Strategic Performance Management System”.

5S Seminar for UP Diliman Custodians

In order to expose participants to techniques of good housekeeping, a 5S seminar for the UP Diliman custodians was held last 1 June 2013 at UP ISSI. The 100 janitorial personnel who attended the 5S seminar came from two manpower agencies that provide janitorial services to UP Diliman, namely Philcare Manpower Services and Care Best International, Inc.

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Training and Entrepreneurship Education

Programs with Radiowealth Finance Company Basic Supervisory and Managerial Enhancement Seminar and Advanced Leadership and Management Course

BASE-Luzon participants with RFC consultant Rafael Angangco (seated second from left, second row) and Assistant Vice-president for Training Christine Joy Guevara (seated third from right, second row) with the UP ISSI management and staff led by Prof. Nestor O. RaĂąeses (seated center)

T

wo training programs were conducted under the Ladderized Management Development Program for the Radiowealth the Basic Supervisory and Managerial Enhancement (BASE) Course held in UP ISSI on 14-17 November 2013 with 33 branch managers of the company’s Luzon area attending.

BASE was replicated in Cagayan de Oro City for 27 RFC Visayas and Mindanao branch managers on 21-24 November 2013.

An Advanced Leadership and Management (ALMA) course was also held for eight district managers and 23 branch managers on 12-16 December 2013 in ISSI.

Bottom left photo: ALMA Course participants with UPISSI Account Manager Crispina B. Almonte

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PROSPECTUS 2014

Programs with the Bureau of Internal Revenue Fundamentals of Strategic Planning: Basic Enhancement Seminar for Strategic Thinking and Planning for the Bureau of Internal Revenue

BIR Assistant Commissioner Leonor S. Villalon-Rogers gives her opening remarks to the 52 BIR personnel attending the Seminar on the Fundamentals of Strategic Management.

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directions and formulate roadmaps advancing the “inclusive growth� agenda of the Bureau of Internal Revenue (BIR) underwent a two-day training program in ISSI. The said program was conducted in three batches on 24-25 October, 2829 November and 5-6 December 2013.

The topics included The Big Picture and Core Concepts, Drivers of Organizational Growth, Introduction to Strategic Thinking and Planning, and Fundamentals of a Strategic Plan.

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Training and Entrepreneurship Education

1st Credit Appraisal and Loan Management Course for the Countryside Financial Institution Enhancement Program

T

he Bangko Sentral ng Pilipinas, Philippine Deposit Insurance Corporation, and the Land Bank of the Philippines, through the Countryside Financial Institution Enhancement Program (CFIEP), recognized the need for cooperative and rural banks to improve their credit facility in evaluating, appraising, and managing credit applications from MSMEs. To address

this need, ISSI conducted a six-day course on credit appraisal and loan management on 16-21 September 2013 in Davao City to the CFIEP participants composed of cooperative bank managers, collection

collectors from 11 regions in the country.

The SMART – Plan Workshop for the Philippine Fisheries Development Authority (PFDA) The SMART - Plan Workshop, held on 18 - 20 June 2013 at Punta de Fabian Resort, Baras, Rizal, aimed to help PFDA develop shortterm and long-term goals, which included: • restructuring of their organization • direction setting • prioritization of programs and projects for 2015 and beyond

It was attended by a total of 39 participants from the Philippine Fisheries Development Authority attended the Sustainable Management and Resource Transformation Through Strategic Planning.

UP ISSI’s Crispina B. Almonte (last photo clockwise) trains the participants from PFDA.

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PROSPECTUS 2014

Training Workshop on Project Development and Evaluation for the Department of Agriculture Project Development Service

A

iming to enhance the knowledge and skills of the participants in monitoring and evaluating projects, UP ISSI conducted the training workshop to participants from the Department of Agriculture Project Development Service (DA PDS) in Baras, Rizal on 18-21 November 2013.

The program covered modules on Project Development Cycle, Project Proposal Preparation/Feasibility Study, Financial and

Economic Analysis and Logical Framework Analysis and Logical Framework Matrix Preparation. The participants were from the different bureaus and attached agencies and divisions of DA who were engineers, aquaculture technologists, science research specialists, Agribusiness and Marketing Assistance Division staff, agriculturists.

Productivity Enhancement Seminar for the Cordillera Autonomous Region project being implemented by MIRDC to espouse industry clustering in the region as a strategy.

UP ISSI conducted a course on Productivity Through Effective Supervision (PES) for supervisors of various metals and Administrative Region.

Sponsored by the Department of Science and Technology-Metals Industry Research and Development Center (DOST-MIRDC) and organized in cooperation with ISSI’s major private-sector partner, the Small Enterprises Research and Development Foundation, the said course was run 12 to 15 March 2013 at the Northern Philippines Rootcrops Research and Training Center of the Benguet State University in La Trinidad, Benguet. Participated in by 15 supervisors the program is part of a capability-building

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PES is usually held in Manila as one of the regular programs being offered by UP ISSI. This was one of the few instances that the course was conducted outside the Institute.

Engr. Leoncio T. Cubillas, Jr., head of UP ISSI’s Business Enterprise Development Division and the lone resource person of the seminar, guided the participants in the preparation of their back-home action plans at the end of the training together with the head of the Institute’s Training and Entrepreneurship Education Development Division, Engr. Ma. Luisa S. Lee. UP ISSI director and concurrently the assistant vice-president for administration of the UP System, Prof. Nestor O. Rañeses, evaluated the outputs of the participants at the conclusion of the seminar.

Training and Entrepreneurship Education

Entrepreneurial Management Training for the Union of Catholic-based Cooperatives

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course for the Union of Catholicbased Cooperatives (UCC) on 12, 19 and 26 October and 16 and 23 November 2013. The participants were mostly loan board of directors.

Aimed to guide and support them in expanding and growing their businesses, the program covered modules on

Entrepreneurship, Entrepreneurial SelfAssessment, Managing an Enterprise and Preparation of a Business Plan. the participants was a business plan.

Accordingly, business plan were presented for the following businesses: repair and maintenance of air-conditioning units, jeepney transport operation, meat shop, rice trading center, and atchara (pickled green papaya) production.

Total Preventive Maintenance Seminar for the National TVET Trainers’ Academy

Maintenance seminar at the National TVET Trainers Academy (NTTA) in Makina City on 29-31 May 2013. The three-day seminar aimed to enhance the competencies of 24 trainers of the Technical Education and Skills Development Authority (TESDA).

The trainers came from the 13 regions of the country representing arts and trade schools, an agricultural college, a polytechnic institute and training centers managed by TESDA. NTTA Director Felicidad B. Zurbano welcomed the participants while Deputy Pascua graced the occasion by delivering an inspirational message.

For the next three days, the TESDA trainers were taught new preventive maintenance techniques, and how to repetitively practice preventive maintenance and impart it to their trainees until it becomes a habit and eventually a way of life for both trainers and trainees.

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PROSPECTUS 2014 |Training and Entrepreneurship Education

Integrated Wastewater Treatment Project

Speakers and guests during the Forum on Integrated Wastewater Treatment Tanks and Systems held on 28 January 2013 in UP ISSI.

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P ISSI, in partnership with the Phil-Japan Worldwide Management Services, Inc. (PJW) and the Overseas Human Resources and Industry Development Association held the Forum on Integrated Wastewater Treatment Tanks and Systems last 28 January 2013 with a total of 102 participants in attendance.

The participants during the forum were composed of UP Mechanical Engineering students, and representatives from Industrial Controls Corporation, Maynilad, Manila Water Company, Inc., and Local Water Utilities Administration, among others. Also in attendance were UP VicePresident for Administration Dr. Maragtas S.V. Amante, Department of Science and Technology Undersecretary for Science and Technology Services Fortunato T. dela PeĂąa, Engr. Gamaliel F. Itao of Mechatronics Technologies Corporation, and Prof. Ferdinand G. Manegdeg of the UP Mechanical Engineering Department.

The highlights of the forum were discussions on the following topics: Integrated Wastewater Treatment Tanks and Systems (Advanced Jokaso System), Characteristics of Best Plant Integrated Wastewater Treatment Tanks, Why the Philippines Needs Integrated Wastewater Treatment Tanks, and Conservation and Restoration of the Environment for the Philippines Using Bio-Eco Engineering System Technology Harmonizing the Laws of Nature.

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Last 12 May 2014, UP ISSI and PJW jointly unveiled an onsite wastewater treatment facility based on the Japanese system. the 6-month trial period to measure the system’s technical performance. The results under local and sanitary environmental conditions.

Speakers during the unveiling ceremony included Shinya Abe, representative of Chubu Ecotec Co. Ltd. and Jinichi Asano, president of Kankyo Tekisei Suishin Kyokai Corporation. They talked about the initiatives of their respective companies in environmental protection.

Masanori Sugiura, consultant at Phil-Japan Worldwide Management Services, Inc., speaks at the unveiling ceremony of the onsite wastewater treatment facility based on the Jokaso system last 12 May 2014.

Training and Entrepreneurship Education

Empowering People and Organization in the Workplace for Excellent Results (E-POWER) The 2nd National Symposium-Workshop on Workplace

E

-POWER: The 2nd National Symposium Workshop on Workplace Cooperation

and 22 March 2013 at UP ISSI. UP ISSI director and concurrently the assistant vice-president for administration Prof. Nestor O. Rañeses delivered the

Association of Amusement Parks and Attractions. He talked about Workplace Cooperation: The Labor Management Councils and EKI’s Turnaround Experience.

UP ISSI’s Crispina B. Almonte emceed the a hundred attendees.

symposium.

Dr. Jose C. Gatchalian, the chairman of the Board of Quality Partners Co. Ltd. (QPCL), UP ISSI’s partner in hosting the event, extended his greetings to the participants and guest speakers of the symposium and workshop. He was joined by Dr. Paterno V. Viloria, president of the Small Enterprises Research and Development Foundation, Inc., who in turn delivered warm greetings on behalf of UP ISSI’s major private sector partner.

the keynote speaker, Joseph A. DeFeo, Juran Institute, Inc. based in the United States.

DeFeo talked about “The Transformative Essential to National Progress”.

UP ISSI’s Deputy Director for Operations Antonette L. Dungca introduced the next speaker, Mario O. Mamon, president and CEO of Enchanted Kingdom, Inc. (EKI)

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Juran Institute, visits the 102nd Managers’ Course Class.

PROSPECTUS 2014 |Training and Entrepreneurship Education

The 3rd National Symposium-Workshop

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he 3rd National Syposium-Workshop: E-Power (Empowering People, Organization in the Workplace for Excellent Results) was held last 10-11 April 2014 in UP ISSI. Prof. Nestor O. Raneses, UP ISSI director, discussed competitive entrepreneurship.

He based his discussion on quality and innovation which make business a success.

workshop. Eight groups presented their outputs on the following topics: leadership and development, business planning, customer satisfaction, measurement and data management, workforce engagement, operations focus, business results, and national quality infrastructure.

Dr. Maragtas S.V. Amante, UP vice-president for administration, talked about gearing Philippine SMEs’ human resources and labor relations practices for ASEAN 2015.

D (QPCL) and academician emeritus of the International Academy for Quality made a discussion titled Sugod (Move on together): a Filipinized Approach to Total Quality.

Director Virgilio P. Fulgencio of the Bureau of Competitiveness of the Department of Trade and Industry discussed the Philippine quality challenge criteria as a total quality assessment tool.

Bottom right photo: Sen. Paolo Benigno “Bam” A. Aquino IV (second from left) receives a plaque of appreciation as a special guest speaker at the E-Power 3rd National Symposium Workshop. Also seen in the photo are Dr. Jose C. Gatchalian, Dr. Paterno V. Viloria and Prof. Nestor O. Rañeses.

Raymond C. Tan, a QPCL associate and managing director and owner of Medport Distributors, Inc., integrated the workshops with his Key Learnings to Carry Back and Carry Out topic.

Plenary sessions of eight groups were held later as part of the output of the symposium

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The workshops wrapped up with the closing remarks from Hon. Ruben D. Torres, former Secretary of the Department of Labor and Employment and president of the Business Process Outsourcing Workers Association of the Philippines.

Training and Entrepreneurship Education

Investors in People TEA Talk

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people management seminar sponsored by UP ISSI and the Investors in People Philippines (IiP Philippines) was held on 11 February 2013 at the Institute.

Gerardo “Gerry” A. Plana, chief executive of IiP Philippines, discussed the IiP framework, an international standard for people management excellence.

Dubbed as TEA Talk or Thoughts and Emotions Lead to Actions Talk, the session oriented the attendees on the IiP model, which was originally implemented in the United Kingdom as a national strategy to improve competitiveness in 1991 and is now popular in more than 70 countries.

Gerardo “Gerry” A. Plana, chief executive of Investors in People (IiP) Philippines, discusses the IiP framework, an international standard for people management excellence.

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PROSPECTUS 2014 |Research and Publications

Research and Publications

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P ISSI has produced tools, guides and manuals over the years. Studies have also been conducted that aim to analyze the impact of UP ISSI’s training and educational efforts on the development of the SME sector. Additional studies deal with the reinforcement of the aspirations of SMEs to go global, particularly in the areas of green technologies, climate change adaptation and mitigation, technology assessment, technology-based entrepreneurship and Aligning with the goals of the University of the Philippines, particularly the pursuit of internationalization, UP ISSI had staff who presented their own research paper abroad.

The Research Division has also implemented a number of research colloquia that have focused on topics such as Risk

Management for Green SMEs, Lifelong Education for Microentrepreneurs, the Industrial Guarantee and Loan Fund (IGLF) Impact Study, the Biodiversity Partnership Project and research and development needs and opportunities in SMEs. The Philippine Journal on Innovation and Entrepreneurship, another project started through the Research Division, was launched to cater to students, practitioners and researchers who desire to gain information and share insights on contents such as enterprise development, technology management, green enterprises, SME policy development and evaluation and ergonomics and safety.

Currently, the Division is working on the impact evaluation study of the Planning for Expanding Business Training Program.

PlanET Impact Evaluation Study The main objective of the program was to train participants in crafting and presenting business plans as part of the requirement in applying for loans funded by the IGLF in accredited banks like the DBP.

UP ISSI is conducting an impact evaluation study of the Planning for Expanding Business Training (PlanET), which was implemented between June 2012 and June 2013.

The program is a joint undertaking of UP ISSI, the Development Bank of the Philippines (DBP), Industrial Guarantee and Loan Fund (IGLF) and the Small Enterprises Research and Development Foundation.

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The impact evaluation study is an ongoing research project where respondents from Luzon, Visayas and Mindanao will be interviewed to determine the effectiveness of the training program, and ultimately to improve UP ISSI’s services for the SME sector.

The impact evaluation will be analyzed based on the Kirkpatrick four-level evaluation model and the logical framework approach. The study is being done through face-to-face interviews with a total of 166 respondents using a standard questionnaire.

Research and Publications

The respondents involved belong to either the treatment group or the control group.

PlanET graduates belong to the former while the graduates of the earlier Capability Enhancement Seminar conducted from 2007 to 2010 belong to the latter.

PlanET Impact Evaluation Study

Interviews for the respondents in the Metro Manila area were started in January 2014 while interviews for the North Luzon respondents were started in February.

The Philippine Journal on Innovation and Entrepreneurship

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P ISSI, in cooperation with its major private-sector partner the Small Enterprises Research and Development the Philippine Journal on Innovation and Entrepreneurship on 14 February 2014.

Three well-researched papers and three proceedings of very recent conferences organized by the Institute covering topics like enterprise development, entrepreneurship education, human resource management and SME policy development are presented in the maiden issue.

Michael V. Capiña, Ma. Tessa A. Llaguno, Verna Liza L. Capiña and Faustino Q. Arrienda II, Lily P. Custodio, Juli F. Cardillo, and UP ISSI’s Ian Jester M. de Vera are

More papers for the subsequent issues are expected to cover topics such as marketing and c u s t o m e r management, product design and development, technology management, quality management, ergonomics and safety, environmental and energy management, green enterprises, innovation management, management.

The electronic copy of the journal is available for download at the UP ISSI website while hard copies are available at the Research Division of the Institute.

Submission of contributions for the next issue is ongoing.

Research Colloquia UP ISSI held two research colloquia in 2013 to provide a venue for knowledge sharing and exchange of ideas for some of the most important topics on entrepreneurship promotion and enterprise development. was the UP ISSI Research Colloquium Part 1, which highlighted the research and development needs and opportunities of SMEs in the country. It was also an occasion to feature UP Diliman-approved research proposals made by some of UP ISSI staff.

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also showcased an action research being implemented by the Institute on the Biodiversity Partnership Project. It was also during this colloquium that the Philippine Journal on Innovation and Entrepreneurship (PJIE) was launched.

Meanwhile, the UP ISSI Research Colloquium Part 2 focused on topics: risk management for green SMEs, lifelong education for micro entrepreneurs, the Industrial Guarantee and Loan Fund (IGLF) project impact studies, and the UP ISSI entrepreneurship research and development trajectories.

PROSPECTUS 2014

Bottom left photo (from left to right): UP ISSI director Prof. Nestor O. Ra単eses, Dr. Cesar A. Pinto, and Dr. Carl E. Balita. Dr. Cesar Ariel Pinto, a balik (returning) scientist and a faculty member of Old Dominion University in the US talked about Risk Management for Green SMEs during the UP ISSI Research Colloquium Part 2 while Dr. Balita shared Lifelong Education for Micro Entrepreneurs.

Workshop on Enterprise Upgrading Insights from Experiences in the Philippines, Egypt and India

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he need to create development strategies that are focused on the entrepreneur for upgrading MSMEs was highlighted at the special, invitationonly Roundtable Workshop on Enterprise Upgrading Insights From Experiences in the Philippines, Egypt and India held last 6 May 2013 in cooperation with the Deutsche Institut fur Entwicklunggspolitik (DIE) or the German Development Institute.

Main speakers of the workshop included Dr. Tilman Altenburg and Dr. Aimee Hampel Milagrosa of DIE, and Ma. Victoria Antonio and Maika Schmidt of the Deutsche Gesellschaft f端r Internationale Zusammenarbeit GmbH or the German Society for International Cooperation. UP President Alfredo E. Pascual also graced the event.

UP ISSI together with the German Development Institute, UP Cebu and the University of San Carlos, conducted the same workshop at Harolds Hotel in Lahug, Cebu on 7 May 2013 after mounting it in UP ISSI.

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Business Enterprise Development

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he Institute extends business counseling and other technical and managerial

the organizational level for various sectors including non-government organizations, academic community, associations, cooperatives, and government agencies.

In order to bring business development services to SMEs in the regions, UP ISSI’s Business Enterprise Development Division partnered with key developmental government agencies: the Department of Environment and Natural Resources and the Department of Science and Technology.

The Biodiversity Partnerships Project with the Department of Environment and Natural Resources Biodiversity Management Bureau Started in September 2011, the project will continue until December 2016 with indigenous peoples, nongovernment organizations and local communities in Cagayan, Quirino, Mindoro, Palawan, Antique, Capiz, Aklan, Iloilo, Negros Occidental, Agusan del Norte, Surigao del Norte, and Davao Oriental.

The DENR-Biodiversity Management Bureau (formerly Protected Areas and Wildlife Bureau) is implementing the Biodiversity Partnerships Project together with UP ISSI. The project aims to demonstrate how local government units (LGUs), with enhanced capacities and collaborations with local and national partners, can plan and manage economic activities and grow in ways that meet landscape-level biodiversity conservation and sustainable use.

The

Biodiversity

Partnerships

Programme-Global (UNDP-GEF).

is

UP ISSI’s head of Business Enterprise Development Division Engr. Leoncio T. Cubillas, Jr. conducts business diagnosis for

Fund

Department of Environment and Natural Resources Biodiversity Management Bureau.

Project

Environment

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PROSPECTUS 2014 |

Training on Value Chain Development for the Biodiversity Partnership Project

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P ISSI, a Biodiversity Partnership Project (BPP) partner, is engaged to create policies to encourage investments in biodiversity-friendly business opportunities promoted in selected protected areas (PAs) and key biodiversity areas (KBAs)

Industry-Board of Investments; Department of Tourism; Philippine Eagle Foundation, Inc.; Philippine Biodiversity Conservation Foundation, Inc.; DENR-Bureau of Soils and Water Management; as well as participants from the implementing partner DENR-National Capital Region and Regions IV-B, VI, XI, CARAGA, PENRO, Aparri and Cagayan.

The participants, grouped by area and agency, brainstormed to produce a value chain analysis for their choice of commodity such as crab meat, coconut sugar, kamote (sweet potato) powder, gourmet daing

actions, it conducted a three-day Training Program on Value Chain Development last 28-30 May 2014 at Hotel Rembrandt in Timog Avenue, Quezon City.

processing, almaciga resin, native chicken, and cashew.

The training program was participated in

by BPP Manager Jose Regunay and staff, some of the UNDP-GEF personnel as well as technical staff and representatives from project partners, namely the Department of Agriculture; Department of Trade and

PAs and KBAs, provided technical inputs and interventions, and implemented a training needs analysis for the communities

The BPP will run until 2016, when UP ISSI will

targeted outputs and deliverables.

Value Chain Training for the Provincial Government of Quirino

UP ISSI in cooperation with the DENRProtected Areas and Wildlife Bureau (now Biodiveristy Management Bureau) under its Biodiversity Partnership Projects conducted the Training Program on Value Chain Development for the provincial government of Quirino on 16-19 September 2013 at the Palaisdaan Tropical Resort in Bagabag, Nueva Vizcaya.

enhance the skills of the provincial planning

With sponsorship from UNDP, the training program aimed to capacitate and

A total of 23 participants from the different

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the provincial government to steer local economic development through horizontal and vertical integration to link producers to the market and to identify the roles of each player in the chain to promote and support a particular commodity or industry sector existing in the province.

consisting of provincial project development and

planners, evaluation

administrative staff attended the training program. They prepared and presented the value chain map and analysis for bamboo furniture and furnishings, banana chips, coffee, corn, and livestock dairy, which in the province they wanted to promote and develop.

Atty. Ma. Esperanza A. Bañares, Regional Director of the Department of Industry (DTI) in the Cagayan Valley Region was the main resource person, who shared her expertise in value chain development and evaluated the outputs of the participants

on the last day of the training. Meanwhile, Randolph B. Cacacho, a trade and industry development specialist also from DTIRegion II; Engr. Leoncio T. Cubillas, Jr., head of UP ISSI’s Business Enterprise Development Division and Engr. Ma. Luisa S. Lee, head of the Institute’s Training and Entrepreneurship Development Division, were present as workshop facilitators and guided the participants in the preparation of their Lorenzo M. Caranguian, regional technical director for operations and extension for rice and livestock, and by Vivien L. Delos Santos, chief of Agribusiness and Marketing Assistance Division, both from the Department of Agriculture Regional

Project Feasibility Study Workshop for the Provincial Government of Quirino

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total of 15 participants comprising

government of Quirino attended a Project Feasibility Study Workshop held from 1822 November 2013. Aided in analyzing each project and in assessing its marketing, aspects, the participants developed feasibility studies on the following potential projects in the province: processed coffee, engineered bamboo, banana chips, pasteurized milk, and cornstarch.

The studies were proven ready for implementation after careful evaluation of former Secretary of the Department of Science and Technology (DOST), Dr. Estrella F. Alabastro, and current DOST Undersecretary for Science and Technology Services Fortunato T. dela Pena.

The workshop was an offshoot of an earlier program, the Training Workshop on Value phase of the capacity-building intervention for the provincial government. The said program, conducted last September, was done in cooperation with the Department of Environment and Natural Resources-

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Protected Areas and Wildlife Bureau (now Biodiversity Management Bureau) under its Biodiversity Partnership Projects (BPP) with sponsorship from UNDP. The potential projects that were covered in the feasibility studies comprised the priority commodities that were “valuechained” and analyzed during the value chain workshop. Since the training was part of BPP, the studies were expected to include initiatives that would protect and preserve the environment while providing job opportunities to the locals.

Former Department of Science and Technology (DOST) Sec. Estrella F. Alabastro and incumbent DOST Usec. Fortunato T. dela Peña (seated second and third from left respectively) graced the evaluation of project feasibility studies during the special workshop held for the provincial government of Quirino.

PROSPECTUS 2014 |

Manufacturing Productivity and Extension Program with the Department of Science and Technology

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he Department of Science and Technology (DOST) in the Mindoro, Marinduque, Romblon and Palawan (MIMAROPA) Region or Region IV-B commissioned UP ISSI to implement the 2013 cycle of the Manufacturing Productivity Extension Program or MPEX to promote productivity improvements in manufacturing SMEs to make their products more competitive both in price and quality in local and international markets.

and systems engineering techniques were employed in analyzing the current production system while recommendations and, wherever immediately.

possible,

implemented

in the preparation and submission of inception reports to DOST MIMAROPA in visits were conducted from September to October.

An exit conference between DOST MIMAROPA and UP ISSI will be held to distil lessons learned in the conduct of this cycle of the MPEX program.

For this year’s cycle, UP ISSI assisted 10 SMEs productivity studies covered capacity utilization, labor output, material utilization, production planning and control, and quality control practices. The consulting team from UP ISSI selected areas where potential for productivity improvements

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Information Technology and Enterprise Innovation

S

mall businesses, saddled with lack of resources and opportunities, are sometimes slow to adopt technology, to their disadvantage. Thus, UP ISSI offers information technology-enabled services

are now collected and maintained in the

The Institute upgraded its website into a full content management system (CMS) in 2010 alongside the launch of its electronic newsletter, the UP ISSI Wall News. It was one

e-learning course, e-Start Your Own Business, which received its trademark in

UP System to have adopted CMS as a new platform to publish and organize web content.

UP ISSI has also embraced social media via news and information that are most relevant to entrepreneurs, managers, professionals and development practitioners. Since its inception in 2009, the page has generated over 3,000 likes and is one of the most followed pages in UP. In 2011, UP ISSI embarked on a project that would digitize most of its published materials in its library, beginning with the most sought-after publications it has done in the past with its major private-sector partner, the Small Enterprises Research and Development Foundation. Said materials

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and in its electronic library.

Distance learning mode has also come to the training programs of UP ISSI, beginning

webinar in 2012 with the Department of Agriculture.

UP ISSI’s new CMS-based website was well received both within and outside the campus that the Institute also started offering the same platform to SMEs that wanted to set up their own websites. This service, called the SME Web Package, is web design and development service packages to SMEs in the country.

In 2012, UP ISSI partnered with awardwinning tech startup Bolooka in developing the UP ISSI Emporium, an electronic platform where SMEs can easily develop their websites for free and integrate electronic commerce and social media to their businesses.

PROSPECTUS 2014 |

UP ISSI in the Worldwide Web and Social Media

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org.ph is a content management system (CMS) based website that was set up in 2010. Since then it has generated more than 170,000 hits and has become the Institute’s the UP ISSI Wall News, it has become an effective medium to communicate news and information that are most relevant to entrepreneurs, managers, professionals and development practitioners.

UP ISSI has also embraced social media.

Facebook page (facebook.com/upissi) also in 2010, it has generated over 3,000 likes and is considered one of the most followed pages in UP.

e-Library The UP ISSI library hosts a special collection of books, journals, special reports and other publications. In 2011 the Institute embarked on a digitization project that aimed to library into an electronic format. Now, these This comes as UP ISSI plans to establish a National Information Center for Entrepreneurship and Innovation (NICE), which will serve as a portal for digitized in-house publications of the Institute and other materials containing information and data on entrepreneurship and innovation.

Through this initiative, the Institute also aims to connect with other related government agencies for the possibility of instituting a

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consortium that will enable the member agencies or institutions to share their resources through the digital library.

Along with the creation of NICE is the modernization of the facilities of the brickand-mortar library of the Institute as well as the establishment of a benchmarking center to cater to SMEs.

E-Learning for Entrepreneurship Colloquium

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distance education or e-learning were discussed in the colloquium held on 26 July 2013 in UP ISSI. Titled E-Learning for Entrepreneurship Colloquium, the gathering was attended by more than 100 participants from the academe, government and industry.

University as well as government agencies such as the Department of Agriculture, Department of Agrarian Reform, and the Department of Environment and Natural Resources.

Dr. Luna Mylene Magpili, talked about demystifying e-learning and shared her experiences in conducting distance education courses as an associate professor at Washington State University’s Engineering and Technology Management Program.

The next speaker was Dr. Peter A. Sy, the Director of the Diliman Interactive Learning Center (DILC). He talked about the UP Diliman experience in offering courses online. DILC is the e-learning service provider of the Education Consortium for Rural Development, which is composed of the academic institutions UP, Ateneo and Xavier

The UP ISSI Emporium In 2012, UP ISSI partnered with IT startup Bolooka in developing an electronic showcase their products and services. In 2013 this partnership spawned a total of 15 enterprises that were given free websites and special placements in the participants in the PRO-FIT Bazaar set up during the monthlong 44th anniversary celebration of the Institute last August 2013.

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included in the Emporium as more enterprises would be given free websites as an extension of the Integrated Organizational Survey and Assessment in the Manager’s Course.

PROSPECTUS 2014 |

The UP ISSI E-Books Store

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more than 40 years of history: it opened an online store for some of its most sought-after publications, which were funded by its main private-sector partner, the Small Enterprises Research and Development Foundation (SERDEF).

Through the electronic commerce site UP ISSI eBooks Store, SERDEF-published books of the Institute could now be bought online.

SME Web Package Apart from the free website design and development service that UP ISSI provides to small businesses under its Emporium e-marketplace, the Institute also builds websites at affordable packages: Startup, Enterprise and CEO. Notable clients who availed of this service in 2013 were JC Supreme Products, Inc.; Lakan Wrought Iron Furniture; Red Roaster President for Administration.

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Internships in UP ISSI

Internships in UP ISSI

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P ISSI continues to be the venue of choice for students who would like to take their internships in college. The Institute hosted two groups of student interns in 2013 and 2014.

Bachelor of Science in Information Technology students from the Polytechnic University of the Philippines San Juan UP ISSI’s IT and Enterprise Innovation Division (ITEID). Among the notable projects they accomplished during their stint in the Institute included: • •

•

improvement of UP ISS online registration system for its training programs from version 1.2 to 1.3 design and development of a subdomain website for the Training and Entrepreneurship Education Division (TEED) design and development of the website for Administration Supply and Property

• • • •

improvement of the UP ISSI electronic library from version 1.0 to 2.0 development of the UP ISSI Online Weekly Accomplishment Report development of the UP ISSI online reservation system for its facilities and rooms, and development of websites in the UP ISSI electronic marketplace.

Meanwhile,

another

group

from

the

internship at the Institute’s TEED. Bachelor of Science in Entrepreneurship students

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from the school underwent an internship program that exposed them to practical knowledge and skills on marketing, training, database management, among others.

The student interns were also immersed in various business establishments so they could appreciate the processes involved in business startup and sustainability.

PROSPECTUS 2014 |Internationalization of UP ISSI

Internationalization of UP ISSI

UP ISSI Research Division Chairperson Antonette L. Dungca, standing third from right at the back. Photo .

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n 2013, UP ISSI continued to establish linkages with foreign development organizations beginning with the Deutches Institut fur Entwicklunggspolitik (DIE) or the German Development Institute, and the Fraunhofer-Gesselschaft or the Fraunhofer Society.

UP ISSI also partnered with the Phil-Japan Worldwide Management Services, Inc. and the Overseas Human Resources and Industry Development Association in promoting integrated wastewater treatment especially for Philippine SMEs.

Economic Aspects, which took place on 29 July to 1 August 2013 in Athens, Greece.

He also presented a paper in Turku, Finland during the 2014 Entrepreneurship Education Conference held 10-11 April 2014. Entitled “Agribusiness and Entrepreneurship Students: Which Ones Are More BusinessMinded?” the paper was among those selected, reviewed and presented in the conference, which was attended by delegates mostly from the European Union.

Meanwhile, two UP ISSI staff members contributed to the internationalization efforts of the Institute by presenting their peer-reviewed, quality research papers in international conferences. UP ISSI Research Division Chairperson Antonette L. Dungca presented a co-authored paper in the Global Business Research Symposium “Global Recovery: Visions of Change and Stability” at the Business School of the prestigious CEU Cardinal Herrera University at the Palacio Colomina in Valencia, Spain on 23 May 2013.

On the other hand, UP ISSI’s IT and Enterprise Innovation Chairperson Ian Jester M. de Vera presented his paper, “What Capability Building Programs Entrepreneurs Are Taking”, at the 10th Annual International Conference on Small- and Medium-Sized Enterprises: Management–Marketing–

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UP ISSI IT and Enterprise Innovation Division Chairperson Ian Jester M. de Vera with fellow conference delegates in Athens, Greece (top) and Turku, Finland (bottom).

Internationalization of UP ISSI

APEC Train-the-Trainer Workshop on Promoting SME Business Continuity Plans in Chinese Taipei

UP ISSI’s Joanna Rose T. Laddaran (extreme left), Atty. Ma. Theresa M. Bautista and Reynold Ferdinand E. Manegdeg (extreme right) were sent to Chinese Taipei to attend the APEC Train-the Trainer Workshop on Promoting SME Business Continuity Plans.

C

onsistent with UP ISSI’s aim of forging international relations, Atty. Ma. Theresa M. Bautista, Reynold Ferdinand E. Manegdeg, and Joanna Rose T. Laddaran Cooperation (APEC) Train-the-Trainer Workshop on Promoting SME Business Continuity Plans at the Sheraton Grande Taipei Hotel in Chinese Taipei last 6-9 August 2013.

symposium entitled “Resilient SMEs: Business Continuity Plans for Better Global Supply Chains”. The symposium emphasized the importance of business continuity planning among SMEs in coping with natural disasters and related risks.

The suceeding sessions were comprised of workshops to aid APEC member economies to train their SMEs in developing their own business continuity plans.

Delegates from the Philippines also included Dr. Salvador P. Catelo from the UP Los Banos College of Economics and Management, and Hilda T. Cleofe, senior the Asian Development Bank.

Enterprise Development Program in Singapore

The Singapore seminar delegates with Engr. Leoncio T. Cubillas, Jr. (second row, third from right)

In line with the goal to drive a culture of productivity and innovation among Philippine MSMEs, UP ISSI’s Business Enterprise Development Division Head Engr. Leoncio

development of MSMEs through innovation, productivity improvements, and enterprise development.

Visit Program under the Innovation and Enterprise Development Program (IEDP) in Singapore last 30 March to 5 April 2014.

by Mr. Cubillas on behalf of UP ISSI Director Nestor O. Rañeses was a capacity-building program on productivity, innovation and enterprise development for top-level

The IEDP aims to build capacities of key players involved in the growth and

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government agencies and social partners.

PROSPECTUS 2014 |Internationalization of UP ISSI

Signing of Memorandum of Understanding with Budi Luhur Institute

Seated from left to right: Sandra S. Montano, president of Community Health Education Emergency Rescue Services, Inc. and also consultant of the Budi Luhur Institute on International Curriculum Development; Sri Wahyuni and Ijun Rijwan Susanto, vice-president for international affairs and director respectively of Budi Luhur Institute of Health Sciences; UP ISSI director Prof. Nestor O. Rañeses; Engr. Ma. Luisa S. Lee, UP ISSI head of Training and Entrepreneurship Education Division; and Jocelle P. Mamaril, account manager for PRO-FIT courses.

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ith the advent of the ASEAN Integration 2015, UP ISSI continues to partner with other ASEAN member states.

On 21 February 2014, UP ISSI and Budi Luhur Institute of Health Sciences of Cimahi, Indonesia signed a memorandum of understanding to pursue common interests in entrepreneurship and management training programs, faculty and student exchanges, research and internship programs.

The signing was participated in by UP ISSI director Prof. Nestor Raneses; Ijun Rijwan Susanto and Sri Wahyuni, director and vice-president for international affairs respectively of Budi Luhur Institute of Health Sciences; and Sandra Montano, president of Community Health Education Emergency Rescue Services, Inc. and consultant of the Budi Luhur Institute on International Curriculum Development.

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Established in 1981 as a private school of health (Sekolah Perawat Kesehatan), the Budi Luhur Institute of Health Sciences (STIKes Budi Luhur Cimahi) is one of the institutions under the Pambudhi Luhur Foundation. It became an academy for nursing and midwifery in 2000.

Budi Luhur Institute of Health Sciences envisions to become a pioneer institution in providing professional health care not only in Indonesia but in the international arena as well. Today, its faculty are enrolled in both master’s and doctorate degree programs at the Philippine Women’s University and Centro Escolar University.

This collaboration with Budi Luhur Institute is an offshoot of the Promoting Food Industry Competitiveness Training (PRO-FIT) Program, where Ms. Montano is a graduate.

Internationalization of UP ISSI

The ASEAN Internship Project: Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training

Myanmar

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he highly dynamic business environment has led to an increased demand from the industry to obtain the needed skills and competencies from new graduates and other employable adults.

However, this has also resulted in a mismatch between the quality of graduates produced by colleges and universities as well as the employable skills and competencies demanded by the industry.

collaboration among these stakeholders, it is hoped that the required education and training needed by the graduates will be achieved, increasing their chance to be absorbed by the industry and helping businesses, especially SMEs, compete in today’s business environment.

Malaysia

Indonesia

Thailand

Japan

Vietnam Pampanga

Now more than ever, it has become more critical to build stronger linkages among the industry, the academe and the government to address this mismatch.

With a proper framework that will facilitate

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In 2013, DTI BMSMED partnered with UP ISSI in a project called the Establishment of a Regional Program for the Promotion of Internship Scheme for Staff Exchanges and Visits for Skills Training. The project aimed to improve the competitiveness

PROSPECTUS 2014 |Internationalization of UP ISSI

of SMEs in the ASEAN region by providing them opportunities to develop or enhance their business competencies through an internship scheme and business exposure activities.

Bulacan

In 2013, UP ISSI conducted a survey to study a framework for an internship scheme in the region initially with the four industry sectors: fashion, furniture, handicrafts and interactive digital media. The idea was to draft an internship framework that would later on be adopted by other industries in the region.

Singapore

Cebu

The undertaking was a priority project under the ASEAN Economic Community Blueprint for the period 2010-2014. It aimed to develop an ASEAN internship framework, an alliance of stakeholders from ASEAN member states and a network of universities, SME agencies, SMEs and industry champions.

The main output of the project was a guidebook aimed at facilitating the conduct of staff exchanges and internships

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Vietnam

From March to May 2014 the pilot run of the project was able to send 13 interns from the ASEAN in seven countries: Philippines, Japan, Indonesia, Malaysia, Singapore, Thailand and Vietnam.

among willing and committed enterprises in the ASEAN region.

host

Internationalization of UP ISSI

From left to right: UP ISSI’s Crispina B. Almonte, Development Bank of the Philippines’ Benel P. Lagua, Philippine Institute for Development Studies’ Dr. Rafaelita M. Aldaba, Philippine Exporters Confederation’s Sergio Ortiz-Luis, UP president Alfredo E. Pascual, Asian Institute of Management’s Dr. Ronald U. Mendoza, Management Association of the Philippines’ Teodoro del Mundo, and UP ISSI director Prof. Nestor O. Rañeses

T

he need to heighten the readiness of SMEs and deepen the understanding of the barriers to the fast-approaching ASEAN integration and the required actions to overcome them was highlighted in the Roundtable Discussion on Priming Philippine SMEs for the 2015 ASEAN Integration held on 13 August 2013 at the UP ISSI Teodoro Room.

This event aimed to map where the Philippine SMEs are with regard to the inevitable intraregional economic cooperation, help enhance awareness of the impact of the ASEAN integration among various stakeholders, and boost readiness of the SMEs. The end view was to craft practical and realizable solutions that will mainstream Philippine SMEs with their counterparts in the ASEAN region.

Organized by UP ISSI in partnership with the Department of Trade and Industry Bureau of Micro, Small and Medium Enterprises Development (DTI BMSMED) and the Small Enterprises Research and Development Foundation, Inc. (SERDEF), the special event featured the insightful presentations of the invited guests including Hon. Alfredo E. Pascual, president of the University of the Philippines System; Dr. Rafaelita M. Aldaba, vice-president of the Philippine Institute for Development Studies; Junie

Seated right: Hon. Eulogio T. Castillo, administrator of the Cooperative Development Authority and Mr. Francisco R. Floro, chair of the Small Enterprises Research and Development Foundation.

Seated left: Ms. Nelia T. Gonzales, member of the UP Board of Regents, and Mr. Divino Seer P. Valle, president of the UP ISSI Managers’ Course Alumni Association, Inc.

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del Mundo, chair of the Committee on ASEAN Integration of the Management Association of the Philippines; Sergio Ortiz-Luis, Jr., president of the Philippine Exporters Confederation, Inc.; Benel P. Lagua, executive vice-president Development Bank of the Philippines and Guarantee and Loan Fund; Dr. Ronald U. Mendoza, policy center executive director and associate professor of Economics at the Asian Institute of Management; Dr. Carol M. Yorobe, undersecretary for regional operations of the Department of Science and Technology (DOST); Dennis D. Villaseñor, provincial director of the Department of Interior and Local Government; Ma. Lourdes M. Saluta, chief tariff specialist of the Tariff Commission; charge of the DTI BMSMED. UP ISSI Director Prof. Nestor O. Rañeses presided over the event, which was attended by 91 participants.

UP ISSI will continue to bring more roundtable discussions in 2014 to fully equip Filipino entrepreneurs onwards the ASEAN Integration in 2015.

PROSPECTUS 2014 |Internationalization of UP ISSI

ASEAN Entrep Internship Summit for Skills and Competency Development: Best Practices in the Philippine Furniture, Fashion and Jewelry, Handicrafts, and Interactive Digital Media and corporate secretary and assessor of Investors in People. This was followed by the four featured sectors.

U

P ISSI and DTI BMSMED held the Summit on the ASEAN Entrep-Internship for Skills and Competency Development : Best Practices in the Philippine Furniture, Fashion and Jewelry, Handicrafts and Digital Animation and Interactive Media Industry Sectors in UP ISSI on 23 August 2013.

Alice Ope単a of DTI BMSMED started the event proper with an overview of the yearlong ASEAN Internship Project between DTI and UP ISSI. UP ISSI director Prof. Nestor O. Raneses then presented the EntrepInternship Framework. The program went on with the sharing of insights and experiences of the industry captains starting with Rosario Ventura, consultant at Drake Beam Mourin

with the insights from Jun Kalalo and Nora Lao and the valuable presentation of Dennis Orlina. Cecilia Ramos, chairperson of the Philippine Jewelry Center, Mia Florencio, president of the Guild of Philippine Jewelers Inc., and Stella S. Salcedo, president of Premiere Fashion Design also shared their experiences in the fashion and jewelry sector. Salvio Valenzuela of the Chamber of Furniture Industry went on with the insightful presentation on the furniture industry. Finally, the best practices in the interactive digital media industry were highlighted through the presentations of Benigno R. Caparas, managing partner and creative director of Stream Engine Studios, Paul Gadi, chair of the International Game Developers Association-Manila and Rommel Pastrana of American Technologies Incorporated and Wacom.

Regional Discussion on the ASEAN Internship Program

Delegates from the academe, industry and government in member countries of the ASEAN, particularly the Philippines, Brunei, Cambodia, Indonesia, Lao PDR, Malaysia, Myanmar, Thailand and Vietnam, gathered on 10 January 2014 in UP ISSI to discuss an internship framework for the fashion, furniture, handicraft and interactive media industries.

UP Vice-President for Administration Dr. Maragtas S.V. Amante connected the initiative to the imminent ASEAN Integration 2015, whose one of the main objectives is to make ASEAN member states (AMS) a

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2015. This will create a single market and production base in the region, he said, and capital, and skilled labor.

Meanwhile, UP ISSI Director Nestor O. Ra単eses presented the draft ASEAN internship framework, which was the result of an online survey, interviews, focus group discussions and study visits in selected AMSs: Philippines, Malaysia, Singapore and Thailand.

Prof. Ra単eses presented an internship

Internationalization of UP ISSI

for interns. This will be followed by a formal recruitment and selection process, and the execution of the internship program.

A performance evaluation will also be conducted to measure the work of the procedures in each industry. Finally, the internship will end with a formal closure or disengagement.

Top: Dennis A. Orlina of the Philippine Chamber of Handicraft Industries, Inc.; Prof. Maria Monica E. Rayala of the UP College of Home Economics; Myrna C. Bituin of Betis Crafts, Inc. Bottom: Dr. Pranoto Pranoto of Sebales Maret University of Indonesia, Marta M. Hernandez of the Technical Education and Skills Development Authority, and Hilyati Muhammad Nasir of the SME Corporation of Malaysia.

Each of these components in the framework was later discussed with the delegates during the afternoon workshop. The output of the exercise would provide basis for a guidebook that would later be drafted and presented to the ASEAN SME Working Group.

Guidebook on ASEAN SME Staff Exchanges and Internships

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he guidebook was prepared to facilitate the conduct of staff exchanges and internships among willing and committed host enterprises in the ASEAN region. It establishes the procedures needed to implement a meaningful exchange or internship program that aims to enhance the skills and competencies that are already inherent in the exchange worker or intern. It also provides some guidelines on monitoring and evaluating participants in the program as well as some recommendations on how to sustain it and establish a network of movers and facilitators that will ensure its continuity.

The contents of the guidebook were the result of the scoping activities done in relation to the ASEAN internship project. The scoping phase began with the consultation meetings made during the study visits held in Singapore, Malaysia and Thailand in November 2013. It was followed by an online survey participated in by respondents from the 10 ASEAN member states. Finally, the internship schemes that may be adopted consultations, discussions and syntheses made during the Summit on the ASEAN

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Entrep-Internship Skills and Competencies Development attended by participants from the Philippines on 23 August 2013, and during the Regional Discussion on the ASEAN Internship Program attended by 48 delegates from the ASEAN region and Japan on 10 January 2014. Both were held in UP ISSI. The guidebook combines the best practices in the region such as the SME-University Internship Programme of Malaysia, SPRING Singapore’s SME Talent Programme, and the Medium and Small-Scale Industries Coordinated Action Program of the Philippines. a REgio

Establ

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ishmEn

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foR th al PRog EP R intERn Romotion of am shiP sc foR st aff Ex hEmE ch Visits foR sk angEs and ills tR aining

Guidebook on ASEAN SME Staff Exchanges and Internships

F IN A L

10 JUN

REPO

E 2014

RT

Strategic Plan 2013 and Beyond •

National Institute for Entrepreneurship and Innovation and Entrepreneurship (NIEI) and UP’s catalyst for an Entrepreneurial University (2013-2015)

•

Virtual Graduate Degree Program on Technology Entrepreneurship and Innovation (2014-2015)

•

UP Center for Operational Excellence for UP’s Strategic Initiatives on Operational Excellence - UP Management Development Instittute - UP Executive Leadership Academy

•

Programmatic and Focused Research and Development Agenda (2013-2015) - Green Enterprises Research Programs

•

Focusing on introducing Community of Practice and innovative programs on Clean Production Technology, Sustainable Consumption and Production, Productivity and Quality Improvement, Greening and Leaning Through Energy and Environment), Safety and Risk Management, Climate Change Adaptation and Disaster Reduction for SMEs

Enterprise Upgrade Models and Studies •

Development of multi-casual models for enterprise upgrade that can be used for growing techno-based enterprises - Continuing Impact Evaluation Studies

•

Impact evaluation studies of intervention programs on entrepreneurship and SME development using experimental and quasi-experimental methods for policy and progam improvement.

- Intellectual Property Rights and Innovation Research - Enterprise Kiosk (copyright) - e-Start Your Own Business (SYOB)TM (trademark and service mark)

•

Pioneering programs - GLEEMTM , PLANETTM, PROFITTM, ROVEERTM, IOSATM, BITESTM, MAKINATM

•

Small Business INnovation Incubation Centre (SBIIC) and the Business Innovation Techno-based Entrepreneurship Students (BITES) Mentorship program

•

Most preferred total capability building training and development service provider (2013-2015) - Institutional accreditation of programs - Ladderized programs for selected higher education institutions - Specialized innovative targetted capability building programs

•

National Knowledge Management Nucleus on Innovation, Quality, Productivity and Entrepreneurship (2013-2015) - Digital Innovation and SME information Hub and Nucleus and e-Networking with other SME networks nationally and internationally - e-Books Store - Emporium - UP ISSI Website - Document Management System

•

Premier Policy Think Tank on Innovation, Technology Entrepreneurship, Quality and Productivity Improvement (2013-2015)

•

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Site Development Plan

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o realize its goal of attaining a global standard status, the Institute launched a landscape redesign and building rehabilitation plan. A master plan was drawn to create a setting where ISSI building occupants and visitors would enjoy the best that nature and innovation can offer.

The landscape design minimizes energy consumption while maximizing the natural resources of the site. The revolutionary concepts are aimed at reducing UP ISSI’s appliances while taking advantage of the The landscape project will showcase open spaces, and large outdoor lounges UP Institute for Small-Scale Industries

SUSTAINABLE FUTURE 70

where visitors and trainees can relax and unwind during their free time. Living up to its mission of supporting entrepreneurs, ISSI will provide small business incubators in trailer vans to house different prototypes of concessionaires and proprietors.

This entrepreneurial hub will link startup entrepreneurs to resource persons and experts, knowledge centers and experimental laboratories within the University for pilot demonstrations.

This UP ISSI Entrepreneurial and Sustainable Site Development Plan expresses the Institute’s objective of being an entrepreneurial, sustainable, healthy, and “green” Institute.

The UP Board of Regents as of June 2014

Hon. Patricia B. Licuanan Chairperson Commissioner, Commission on Higher Education Hon. Alfredo E. Pascual Co-Chairperson President, University of The Philippines Hon. Pia S. Cayetano Chairperson, Senate Committee on Education, Arts and Culture Hon. Roman T. Romulo Chairperson, House Committee on Higher and Technical Education Hon. Ponciano E. Rivera, Jr Alumni Regent, President, UP Alumni Association Hon. Reynato S. Puno Alumni Regent Hon. Magdaleno B. Albarracin Jr. Alumni Regent Hon. Gizela M. Gonzalez-Montinola Hon. Lourdes E. Abadingo Faculty Regent Hon. Neill John G. Macuhat Student Regent Hon. Anna Razel L. Ramirez Staff Regent Prof. Lilian A. de las Llagas, MSc, PhD, LLB Secretary of the University and the Board of Regents

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Hon. Alfredo E. Pascual President

Prof. Nestor O. RaĂąeses Assistant Vice President for Administration

Prof. Gisela Padilla-Concepcion, Ph.D. Vice President for Academic Affairs

Prof. Noreen P. Escultura Assistant Vice President for Planning and Finance D

Prof. Maragtas S.V. Amante, Ph.D. Vice President for Administration Prof. Joselito G. Florendo Vice President for Planning and Finance

Prof. Jaime D.L. Caro PhD Assistant Vice President for Development Director, UP Information Technology Development Center (UP ITDC)

Prof. Elvira A. Zamora, DBA Vice President for Development

Prof. Christopher S. P. Espina Assistant Vice President for Development

D

Prof. J. Prospero E. de Vera, DPA Vice President for Public Affairs

Prof. Jose Wendell P. Capili PhD Assistant Vice President for Public Affairs D

Hector Danny D. Uy, LLB, MNSA Vice President for Legal Affairs Prof. Lilian A. de las Llagas, MSc, PhD, LLB Secretary of the University and the Board of Regents Prof. Rhodora Azanza, PhD Assistant Vice President for Academic Affairs Prof. Edna Estifania A. Co, DPA Director, University of the Philippines Center for Integrative Development Studies (UP-CIDS) Prof. Judy M. Taguiwalo PhD Director, University Center for Women’s Studies (UCWS)

Prof. Nelson G. Cainghog Ms. Frances Fatima M. Cabana

D

SIO) Prof. Virgina E. Ramos-Ocampo PhD Assistant Secretary of the University

Prof. Carmencita D. Padilla, PhD Executive Director, Philippine Genome Center Prof. Ernelea P. Cao, PhD Executive Director, Philippine Genome Center

Prof. Aurora Odette C. Mendoza PhD D D

D

Ms. Myrose April C. Victor

O

Prof. Richard Philip A. Gonzalo

Ms. Susan C. Sanchez

O

Prof. Reynaldo L. Garcia PhD Director, Technology Transfer

O

Prof. Jose Neil C. Garcia PhD Director, UP Press

O

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Mr. Eduardo G. Sabat Mr. Isagani L. Bagus

Dr. Michael L. Tan Chancellor Dr. Benito M. Pacheco Vice Chancellor for Academic Affairs Dr. Fidel R. Nemenzo Vice Chancellor for Research and Development Dr. Neil Martial R. Santillan Vice Chancellor for Student Affairs Dr. Nestor T. Castro Vice Chancellor for Community Affairs Prof. Virginia C. Yap Vice Chancellor for Administration

UP ISSI Prospectus 2014 Technical, Creative and Editorial Team Ian Jester M. de Vera Atty. Ma. Theresa M. Bautista Joanna Rose T. Laddaran Bernadette Christine D. Escoto Writers Neil D.C. Grimaldo Mark Joy I. Opinaldo Contributors Pedro S. Natividad Roy D. Apacible Proofreader Prof. Nestor O. Ra単eses Engr. Ma. Luisa S. Lee Crispina B. Almonte Reynold Ferdinand G. Manegdeg Antonette L. Dungca Mario C. Valeza Photographer

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Some 45 Voices From Our Stakeholders I would like to express my great appreciation for having attended PlanET (Planning for Expanding Business Training)....

PlanET training has prepared me and my staff to address [business expansion] problems. This also [helped] us appreciate the importance of the business plan, which gave us expansion project.

Engr. Arnold Labunog Jojie’s Bakeshoppe Tagbilaran City, Bohol 5th Planning for Expanding Business Training (PlanET) We are a small printing company from Calamba, Laguna, who recently got into the news for winning an international award.

We are a follower of your website and have bought copies of your books Dreamer, Doers, Risk Takers. The stories in these books have served as inspirations when we were just starting our own business Raia Dela Pena-Landicho Owner, Sinag Publishing and Printing Services Calamba, Laguna The 9th SHuRe (Strategic Human Resource Management) was a well-designed program that imparts take it. The resource speakers that we have had had been very professional and generous in sharing their knowledge and experiences within the challenging world of human resource management....

Maj Romulus B. Rabara 9th Strategic Human Resource Management After attending the Basic Course on Food Safety for SMEs we can say that we are now educated, and we learned a lot of things for the safety of our everyday work to make our production better.

Jeric E. Añain In-charge, Curly Tops Division, Commonwealth Foods, Inc. PRO-FIT Basic Food Safety Course for SMEs

Business class with a lot of self-doubt.

I had such a hard time setting up and sustaining my other venture sans business plan that the prospect of beginning another one was really scary for me. As more and more topics were discussed, though, a lot of that self-doubt washed away as I realized I knew more than I thought I did....

Eileen B. Rivera Owner, Indiejam Music Events and Promotion 37th Start Your Own Business The Planning for Expanding Business Training is not only an opportunity for all of us but also a blessing. Apart from gaining friends and circle of able to learn the ins and outs of our resources...and whether we are gaining or losing....

Meldy Alturas BEMA Computer Services 5th Planning for Expanding Business Training (PlanET On behalf of the participants of the Productivity Through Effective Supervision seminar held last 12-15 March 2013 at the Northern Philippine Rootcrops Research and Training Center of the Beguet State University in La Trinidad, Benguet, let me congratulate UP ISSI for the successful conduct of the momentous training brought to us. The lectures and topic shared with us will forever be inculcated in our minds and greatly help us in both our personal and professional growth....

Engr. Jonathan L. Malasaga HR Manager, Aurochs Aerospace Precision Manufacturing Corp.

Productivity Enhancement Seminar for the Cordillera Autonomous Region

On behalf of my co-participants in the Greening and Leaning Through Energy and Environmental Management Seminar held from 13-15 February 2013...I would like to say “Kudos” to [UP ISSI] for living up to its role of helping the Philippine economy grow by ensuring that small and medium enterprises (SMEs) are given this kind of assistance through trainings and seminars by our government, which will eventually Ma. Olivia M. Protacio Owner, MOMP Kaizen Enterprises 5th Greening and Leaning Through Energy and Environmental Management Seminar on Integrated Wastewater Systems The internship program in UP ISSI gave us the opportunity for constant interactions, [which contributed to] a conducive work environment...Working with UP ISSI marketing is a good experience everyone here has the same mindset as ours: the value of entrepreneurship.

Juan Paolo De Vega B.S. Entrepreneurship student, Malayan Colleges Laguna UP ISSI Internship Program We learned the value of keeping records inside a business; how a business stays stable by keeping records of customers and translating them into something usable and tangible in the process relevant amongst its competitors.... The fact that the process itself was relevant and necessary was enough to keep us going throughout our entire internship in UP ISSI. Jorgia Polo Intern, Database Team B.S. Entrepreneurship student, Malayan Colleges Laguna UP ISSI Internship Program Thank you Radiowealth Finance Company, Inc. Management for giving us the opportunity to attend this enriching seminar EMPOWER: Enhancing Managerial Performance Through Ownership of Responsibilities...and to UP ISSI for their patience in coaching and mentoring us.

Ellen D. Cruz Sales and Marketing Manager, Radiowealth Finance Company, Inc. Enhancing Managerial Performance Through Ownership of Responsibilities for Radiowealth Finance Company, Inc. After entering the Programmable Logic Controller Course class in UP ISSI, through the help of the lecturers and through my dedication to learn each that I can enter the mechatronics pursue when I graduated from college, and enhance my knowledge further while I am already here in this industry.

Cielito Matienzo 5th Year B.S, Mechanical Engineering Student, UP Diliman 29th Programmable Logic Controller Course

Managers’ Course to my friends, colleagues, and family. I hope that UP ISSI will have a similar program in Cebu, where my businesses are located so that my key people can attend the course. I think it would be also useful to design a follow up course for the MC alumni to allow continuous growth and progress for entrepreneurs who cannot do a regular MBA.....

Arlene B. Inocencio 93rd UP ISSI Managers’ Course Our experience with UP ISSI was a source of rich insights--as students and future entrepreneurs.... Our internship program [in UP ISSI provided us a venue to accept and respond to client demands....

Kevin Earl Villanueva B.S. Entrepreneurship student, Malayan Colleges Laguna UP ISSI Internship Program

My enrollment in the UP ISSI Managers’ Course was through the recommendation of a friend. I would my friends. As an aside, my mother enrolled in another UP ISSI program, the Accounting for Non-Accountants Course on the following year. She is the petty cash Gracielle dela Cruz-Bassig 93rd UP ISSI Managers’ Course We are really thankful for the great opportunity and chance for Expanding Business Training (PlanET)

by UP ISSI and the Development Bank of the Philippines through the Industrial Guarantee and Loan Juliet V. Macatiag JVM3 Pure Sugarcane Vinegar and Basi Binalonan, Pangasinan 4th Planning for Expanding Business Training With the 1st Winning Strategy for World-Class Customer Service Experience seminar, my classmates and I were able to understand where customer service is deeply rooted from—customer satisfaction.

Here we learned that in the end, it’s really not about the products nor the services—it’s all about having that magical experience that would make you come back for more. Only this time, you’ll bring your friends with you....

Denis G. Viola Robinsons Retail Group 1st Winning Strategy for World-Class Customer Service Experience

fun during the 6th Planning for Expanding Business Training, and and we were also educated....

Salay Handmade Products Industries, Inc. 6th Planning for Expanding Business Training The Managers’ Course made a huge impact in my life, both personally and professionally. I was fresh out of the corporate ladder when my father himself an MC alumnus and I decided to put up our business. The MC helped develop my managerial mindset and primed me to be more of a leader rather than a boss....

James L. Enriquez 76th Managers’ Course We came for this seminar called “Basic Supervisory and Management Enhancement Course”. With the majority being smart alecs that comprise this class we expected to hear what we already know but with some “enhancements”... But thanks to UP ISSI...all your insights equipped us to be the best branch managers that we could be, aiming to be results-driven managers and putting another meaning to branch managers,who are the “best motivator” to our staff and hopefully to our bosses too.

Mellany M. Go-Aco Radiowealth Finance Company, Inc. Basic Supervisory and Management Enhancement Course for Radiowealth Finance Company, Inc. I would like to thank UP ISSI for giving me the opportunity to enroll in the Diploma on Food Safety Management Course.....

When the Department of Agriculture Region 3 Research Department learned that I graduated from [the] UP ISSI Diploma on Food Safety Management, I gained the Maria Concepcion Arcega Farmer Entrepreneur, Mills Enterprises President, Florida Lubao Organic Farmers Association Pampanga PRO-FIT Diploma on Food Safety Management

UNIVERSITY OF THE PHILIPPINES INSTITUTE FOR SMALL-SCALE INDUSTRIES

University of the Philippines Institute for Small-Scale Industries

E. Virata Hall, E. Jacinto St., UP Campus, Diliman, Quezon City 1101

Trunkline connecting all divisions: (+632) 928.70.76 to 79

Local: 153 Telefax: (+632) 920.69.23 VOIP: (+632) 981.85.00 loc. 4051

Local: 152 Telefax: (+632) 426.57.59

Telefax: (+632) 927.92.38

Local: 177 and 158

Local: 125 and 115

Local: 170 and 171 website: http://entrepreneurship.org.ph/ facebook: https://www.facebook.com/upissi For inquiries, suggestions and comments, e-mail us at info.issi@up.edu.ph

PROSPECTUS 2014

45 years Sulong Galing Pinoypreneur!

University of the Philippines Institute for Small-Scale Industries