P E T-X i C A S E S T U DY Carl Hole-Maloney, 48, had moved from Tamworth to Coventry and was looking for a change in career upon arriving in the city. He spoke with a careers adviser at Coventry’s jobcentre and said he was potentially interested in a career within the hospitality industry.
CARL’S STORY
Carl was told about PET-Xi’s ten-day Step into Hospitality course which would give him the experience he needed to get a job in the sector.
Support provided by PET-Xi The Step into Hospitality course gave Carl a good mix of classroom and on-the-job learning. Carl was taught a range of key skills for the hospitality sector on the course including health and safety in the workplace, fire safety manual handling, first aid, conflict management, waste management, equality and diversity training, and the ‘Challenge 25’ policy. He also gained practical experience working in the Metropolis Bar and Restaurant in Coventry, where he was taught the basics of b ar-work, coffee making, front-of-house and kitchen work. Carl passed the course after the ten days, and continued to be supported by PET-Xi through advice on developing his CV and securing interview opportunities. Sanjay Kambo, Professional Programmes Trainer at PET-Xi, said: “Carl was really enthusiastic about wanting to learn the skills needed to get into the hospitality industry, and he was a great student as a result. “He picked up the main concepts easily, and his time learning the b asics at Metropolis was incredibly valuable for his personal development and his attractiveness to future employers.