What is ServiceNow eBonding?

eBonding (or e-Bonding) is a B2B software integration approach that enables the automatic exchange of data between two business applications.

• Sometimes also referred to as bridging, eBonding is an example of bi-directional synchronization. This means when a change is made to one system, it is reflected in the second system and vice-versa. The key idea behind eBonding is to ensure that both systems are in sync.

• Organizations implement eBonding to enable inter-application workflows. Inter-application workflows improve the employee experience by consolidating the software employees must learn in order to do their jobs.

• eBonding and inter-application workflows also improve data quality by increasing the organization’s scope for automation. By replacing manual data entry and swivel-chair app management with automation, organizations can be more confident that synchronized data is accurate.

• Automatic data exchange also ensures that the workflows remain streamlined and efficient.