Kim Rader Subject:
How Can We Design To Be Change Ready?
How Can We Design To Be Change Ready? [Greeting] The past two years have seen a rollercoaster of change. Now, as COVID-19 cases recede and businesses adapt, many find that the ‘old’ way of doing things no longer works. By one estimate, 74% of companies in the U.S. have, or plan to adopt, a permanent hybrid work model. But the large majority lack a clear hybrid work strategy. Through our experience in workplace projects across a wide range of industries, we know the design of the office can be a major driver of successful change. When space aligns with values and business goals, it pays dividends in employee engagement, retention, and productivity. Change management, carried out in conjunction with design, supports holistic and sustainable transformation. This is why our team uses an integrated approach, bringing together architects, strategists, organizational consultants, data scientists, and researchers to create intelligent, human-centered workplace solutions. As many of us have learned, the time to prepare for change is not once the change is already in motion. Studies from leading researchers at companies like McKinsey, the Boston Consulting Group, and the Harvard Business Review cite a 50–80% failure rate in change efforts and programs. The more complex the program, the higher the rate of failure. By anticipating future scenarios--and proactively implementing change management solutions--businesses can build resilience and adapt more readily to change. Considering the significant rate of transformation in the workplace today, preparing for unanticipated disruptions is more necessary than ever. I would welcome the opportunity to speak with you about our unique approach to change management and how it supports our flexible, change-ready workplace solutions. Best,
1
[SENDER NAME]
Source: Cost-Benefit Analysis of Change Management by Prosci
Source: Adapting for Success — A Guide to Change Management by Edwin Petersen, Finance Expert at Toptal
In 2015, a survey completed by BSI Group found 80% of business leaders felt that resilience is “indispensable” for long-term growth. With change management being a key strategy for building resilience, the industry is beginning to flourish. Prior to the pandemic, companies around the globe spent $10 billion a year consulting on change management. With significant benefits resulting from these processes, including meeting objectives, timelines and budget, 4 out of every 5 companies are adopting a “structured approach” to change management.
Yet, companies must be wary of certain risks when adopting change management processes. Poorly implemented change management can result in a failure to achieve goals—often resulting from poor planning and process, a lack of commitment and resources, and inadequate support from leadership. Addressing these risks at the outset will ensure success over the life of the project.
Strategies for change-readiness
2
Further Reading
If you prefer not to receive these updates, please reply to this message and let me know.
Perkins Eastman uses design thinking to arrive at humancentered solutions for environments and organizations, add value, and position our clients for lasting success. Copyright Perkins Eastman 2022
For best results, please display images in this message.
3