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Pentegra Pulse Summer 2019

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SUMMER 2019

THE PENTEGRA PULSE An Update On What’s Happening At Pentegra

In This Issue    

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Culture Corner You're Invited To Our PENTalk! Missed a PENTalk? Coming Soon- New Websites For Advisor-Partners, Plan Sponsors And Participants New Millennial SmartpathTM Video Did You Know? 2019 On Site Volunteer Activity - Save the Date! 2019 Greenville Office Summer Outing Pentegra Picnic for White Plains and Shelton Offices - 9/13/201 Welcome to Pentegra!

A Message From Our President Dear Colleague: On behalf of the Senior Team, we’d like to thank those of you that took the time to respond to our Culture Feedback Survey. Your input is valuable and will generate much discussion throughout the organization.

 Several employees commented that not all

The survey was completed by 134 employees (52%). Below is a link to the survey results.

employees, particularly some managers, exhibit “The Pentegra Way” in their behavior. It is imperative that ALL employees exhibit the fundamentals regardless of title or location. Speak Straight was another area several people mentioned. It is meant to foster open communication and understanding for all of us. The comments indicated that some managers send an email addressing a group of people when a one on one conversation is what is needed. In addition, when speaking straight we need to be mindful of tone and presentation. We must be respectful no matter what we need to communicate. Resistance to change was another area pointed out by a few people. We recognize that change is difficult and it is much harder for some. Change is inevitable, we need to embrace it and help each other along – all of us. We are addressing some miscellaneous comments/suggestions with regard to the culture quizzes, Fun Facts, etc.

The results on the graphical summary are favorable. The highest ranking was in question #9 “Do the Right Thing Always/Honor Commitments”, which confirms what we already know – that overall we are a dedicated and committed group. As such, it is no coincidence that our lowest ranking was in question #7 “Own Your Work Life Balance”, although it is better than it was a year ago.

Because we are all in this together, it is important to know what our co-workers are thinking. Below is a summary of the written comments that were submitted. This was an anonymous survey, so we may not be able to address some comments that may need to be further explained. Please feel free to provide further detail or additional comments that would enable us to more effectively respond to any concerns.

Based on the survey feedback, it is evident our renewed emphasis on culture is being well received. While it isn’t realistic for us to think that we would all be following The Pentegra Way flawlessly this early in the process, it is important to recognize that this is a journey – not a “quick fix”. Remember if you walk 20 miles into the woods it means you have to walk 20 miles out of the woods.

The majority of the written comments were positive with the main themes being that we are improving and that Pentegra is committed to this initiative.

With your help, we will continue to monitor how we’re doing. Please keep your suggestions and comments coming so we can make Pentegra the greatest place to work anywhere! See the results here

Culture Corner We’ve made it through all of the fundamentals in our new culture program. This summer, we were pleased to introduce our new Pentegra Culture video. The video features some of our very own employees and is designed to capture our new corporate culture and showcase the fundamentals that are part of the Pentegra Way.

To accompany the video, we also created a “Pentegra Way” brochure which provides an overview of the Pentegra fundamentals. Read the full brochure here.

The Pentegra Way video may be found on SharePoint as well as on our new Career Opportunities page on www.pentegra.com: https://www.pentegra.com/contact/careers/ https://www.youtube.com/embed/NXm-mnuKiBo

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SUMMER 2019

You're Invited To Our Next Pentegra Releases New Study on Bank Retirement and Executive Benefit Plan Trends Presented by: Chuck Coldwell, QPA VP - National Director, Consulting and BOLI Services, Pentegra Pentegra's latest study reflects current trends from banks and financial institutions on how they are attracting and retaining talent through their benefits package. Join us as we explore details of the report and gain insight into the following trends:    

Key goals for bank benefit programs Types of retirement programs offered by banks Types of executive benefit programs offered by banks Use of benefits financing vehicles among banks

The Pentegra study shows how benefits are a game changer for today's banks in attracting and retaining top talent. Date: Tuesday, August 27, 2019 Time: 2:00 p.m. - 2:30 p.m. EST Click here to register

THE PENTEGRA PULSE Happy Anniversary! Lindsay Hileman Rosie Burfeind Richard Brolly Kris Krikorian Jeffrey Autero

8/4/2014 8/16/1999 9/30/2009 9/19/2014 9/22/2014

5 years 20 years 10 years 5 years 5 years

BRAVO Award Recipients!                       

Lars Ernst Curtis Rodriquez Ken Jackson Heather Connington Linda Viggiano Catherine Bomba Maureen Hamblin Tiffany Cawley Richard Greenberg Michael Smith Ashley Moore Kim Rome Ashley Mohr Robert Scholl Margaret Westervelt Kathryn St Denis Lawrence Weisberg Donna Carpenter Verene Joseph Jacqueline Drew Michael Jond Jill Williams Caroline RizzaroNardone

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Julie Gorman Laura Garcia Laura Zink Nadia Jordt Carolyn Stowe Bruce Gold Becky Baldwin Stacey Hatley Jeffrey Diamond Robert Lopez Sonya Sandell Kate Uhl Erin Acker Jessica Mapes Elana Iuspa Beth Kane Shirley Horner Peter Sprague Urvashi Jones James Ryder Patrick McGrath Vanessa Urrego

Missed a PENTalk? You can find all of our past PENTalks here https://www.pentegra.com/expertise/videos/

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SUMMER 2019

THE PENTEGRA PULSE

Coming Soon New Websites for Advisor-Partners, Plan Sponsors and Participants We are making significant progress on the plan Timing sponsor and advisor website project. The We anticipate that the first phase of the new site redesign and transformation of Pentegra OnLine will launch in December 2019 with full new for sponsors and advisors is on track to deliver an capabilities expected to launch during the first enhanced user experience. We are excited to quarter, 2020. We will be making continuous share our progress. enhancements to the site throughout 2020 and will provide clients with periodic updates as we Over the last several months, we have focused move closer to the launch of the new site. on building the framework of the new site and are pleased to be able to share some preliminary screen shots of the site as well as screen shots of the mobile version. With a new responsive design, the new site will deliver dashboard reporting tools to provide users with a snapshot of their plan and other key information, expanded resources and tools, customizable views and on-demand reporting capabilities, enhanced navigation with quick links to frequently accessed tasks and expanded content and thought leadership.

New Millennial SmartPathTM Video We created a new Animoto video designed to highlight key concepts presented in our Millennial SmartPathTM, introduced this Spring. The video is available on our public website under our SmartPathTM expertise section. The video may be viewed here

Did You Know? Did you know that all of our news clips are posted online? Each month Pentegra can be seen in vareity of different news publications. Check them out here.

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THE PENTEGRA PULSE

SUMMER 2019

2019 On Site Volunteer Activity for White Plains and Shelton Offices- Save the Date! This year, in an effort to promote our Pawsibilities program and continue our commitment to corporate citizenship, our on-site volunteer activity will involve making dog pull toys for SPCA and Paws Crossed. The dog pull toys are used in the socialization of the dogs up for adoption, helping them learn to play and engage in positive human interaction. Similar to past on-site projects, we are looking for volunteers to donate a small part of their day. Our on-site projects are designed to allow everyone to contribute even a small amount of time by bringing the activities in-house. The project will take place on November 19th from 10:00 a.m. to 2:00 p.m. in both the White Plains and Shelton offices. In preparation for the project, we’re looking for donations of old t-shirts. The tshirts can be any adult size or color, with or without graphics. We’ll be using these t-shirts to construct the dog pull toys. There will be a box placed in the lunch rooms of both offices to collect donations. As we get closer to the event, we’ll send out another email with sign up instructions. We look forward to another successful in-house project and thank you in advance for your donations of t-shirts and time!

2019 Greenville Office Summer Outing Our co-workers in Greenville sure knew how to keep things fun at Top Golf at their annual picnic/outing. Take a look!

Pentegra Picnic for White Plains and Shelton Offices - 9/13/2019 It’s almost time for our annual picnic. If you have not yet attended our an annual picnic, we encourage you to join us. We have lots of good food, fun and fellowship. The White Plains Reception and Mail Services will shut down at 12:00 p.m. The Shelton Mail Services will close at 11:00 a.m. The menu has something for everyone. If you have special dietary needs please let us know and we’ll take care of it. We want everyone to come!

For our Sales and Consulting groups – if you are in the area and your schedule permits, we would love to see you there! DATE: Friday, 9/13/19 (Rain date Friday, 9/20/19) PLACE: Veteran's Park in Harrison, NY TIME: 12:30 p.m. until 4:30 p.m. (Food will be served at 1:00 p.m.) DRESS: Picnic Casual – Shorts, T-shirts and sneakers are o.k. PAGE 4


THE PENTEGRA PULSE

SUMMER 2019

Welcome to Pentegra! Meet Our New Employees Ashlee Ogrzewalla Financial Advisor, Consulting Works remotely

Matthew Molina Trade Administrator, Defined Contribution Services White Plains Office

Glenda Vaughn Compliance Analyst, Defined Contribution Services Works remotely

Fernando Pino Compliance Analyst, Defined Contribution Services Works remotely

Follow Our Current Thinking and Join The Conversation

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