SERVICE-SOLUTIONS-PELLENC PROTECT 2025

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VINE GROWING

Discover our new PELLENC Protect warranty extensions valid for our entire range of batterypowered tools and extending up to 5 years. Subscription available throughout the standard contractual warranty period of your tool.

STANDARD (STD) CONTRACTUAL WARRANTY: 2 YEARS

With the 5S offer, get an extra year's extension free of charge for each annual maintenance carried out. Offer valid on our battery-powered tools C3X, C35, C45, VINION, PRUNION, FIXION 2 with their original battery, POWER 48, SELION 12 and CULTIVION.

Contact your nearest dealer to find out more about the offer.

FRUIT GROWING

Discover our new PELLENC Protect warranty extensions valid for our entire range of batterypowered tools and extending up to 5 years. Subscription available throughout the standard contractual warranty period of your tool.

STANDARD (STD) CONTRACTUAL WARRANTY: 2 YEARS

With the 5S offer, get an extra year's extension free of charge for each annual maintenance carried out. Offer valid on our battery-powered tools C3X, C35, C45, VINION, PRUNION, FIXION 2 with their original battery, POWER 48, SELION 12 and CULTIVION.

Contact your nearest dealer to find out more about the offer.

GREEN SPACES

Discover our new PELLENC Protect warranty extensions valid for our entire range of batterypowered tools and extending up to 5 years. Subscription available throughout the standard contractual warranty period of your tool.

STANDARD (STD) CONTRACTUAL WARRANTY: 2 YEARS PRICE OF WARRANTY EXTENSION ACCORDING TO CHOSEN DURATION

With the 4S offer, get an extra year's extension free of charge for each annual maintenance carried out. Offer valid on our PELLENC batteries and all your battery-powered tools for the maintenance of green spaces.

*With the 5S offer, get an extra year's extension free of charge for each annual maintenance carried out. Offer valid on our battery-powered tools C3X, C35, C45, VINION, PRUNION, FIXION 2 with their original battery, POWER 48, SELION 12 and CULTIVION. Contact your nearest dealer to find out more about the offer.

BATTERIES

Discover our new PELLENC Protect warranty extensions valid for our entire range of batterypowered tools and extending up to 5 years. Subscription available throughout the standard contractual warranty period of your tool.

STANDARD (STD) CONTRACTUAL WARRANTY: 2 YEARS

With the 4S offer, get an extra year's extension free of charge for each annual maintenance carried out. Offer valid on our PELLENC batteries and all your battery-powered tools for the maintenance of green spaces. Contact your nearest dealer to find out more about the offer.

M32C

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

OPERATIONS

CLEANING/DEGREASING X

GREASING OF THE RACK X

MECHANICAL CHECK X

BLADE REPLACEMENT X

BLADE AXLE REPLACEMENT X

FUNCTIONAL CHECK X

RECHARGE BATTERY X

PRICE FROM €45 EXCL. VAT

• BLADE AND COUNTER-BLADE

• BATTERY

• PELLENC ACTIV’SECURITY GLOVES

OF THE CUTTING HEAD

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

CHECK

CHECK

ADDITIONAL ACCESSORIES

• PELLENC ACTIV’SECURITY GLOVES

VINION - LIXION

FIXION - FIXION 2

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

ADDITIONAL ACCESSORIES

• BLADE AND COUNTER-BLADE

• PELLENC ACTIV’SECURITY GLOVES

PRUNION - TREELION M45 - TREELION D45

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

POWER 48 P230/T220-300 - OLIVION

OPERATIONS

VISUAL EXPERTISE

FULL FUNCTION TESTS AT THE BEGINNING AND END OF THE INSPECTION

SOLO/DUO HEAD:

• Removal of plastic covers

• Complete cleaning

• Eccentric greasing (Renolit HLT2)

• Check play: white sprocket, eccentric(s), rake shaft(s), connecting rod(s)

• Rake check

POWER 48 POLE-MOUNTED SHAKER RAKE:

• Motor play check

• Motor calibration

• Power consumption check without head (3 to 6 watts, max speed)

• Power consumption check with head (12 to 20 watts, max speed)

SELION 12/M12 EVO - SELION C20/C21 HD SELION TELESCOPIC T175-225/T220-300

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

OPERATIONS

EXCELION 2 - EXCELION 1200

EXCELION ALPHA - EXCELION 2000

HELION, HELION 2 AND 3 - HELION ALPHA

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

AIRION BACKPACK - AIRION, AIRION 2 AND 3

CULTIVION CULTIVION

ALPHA

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

RASION 2 EASY AND SMART

RASION BASIC, EASY, SMART

CLEANION

PELLENC offers you maintenance packages applicable to the entire range of battery-powered tools, guaranteeing you a working season with complete peace of mind.

*Tool cleaning, cleaning of the accessories, cleaning of the container (case, etc.), oil refilling (SELION), replacement of cord (EXCELION).

BATTERIES

OPERATIONS

VISUAL EXPERTISE

FULL FUNCTION TESTS AT THE BEGINNING AND END OF THE INSPECTION

RECHARGE BATTERY

150 - 150P - 250 ALPHA 260 - ALPHA 520 PACK M - PACK L ULIB 750 - ULIB 1200 - ULIB 1500

CORE BATTERY CLEANING (COMPRESSED AIR) X

CHECK OF CONNECTIONS X

CHECK OF CHARGER VOLTAGE

CAPACITY TEST (HIDDEN TIME)

DIAGNOSTICS SOFTWARE CHECK

• 12 CELLS TEMPERATURE SENSOR

• CHARGING CONDITION

PREMIUM FINISH*

PRICE FROM €35 EXCL. VAT

THE SERVICES OF EXPERTS AT YOUR SIDE

EFFICIENT AFTER-SALES SERVICE

A PELLENC product deserves manufacturer-quality maintenance. Entrusting your tool to an official brand dealer guarantees maintenance carried out by certified professionals, who have precise knowledge of all check points, work with original parts and use specific tools. Everything is scrupulously checked by the group’s expert technicians in order to ensure the effectiveness and optimal life span of the equipment.

PELLENC After-Sales Service responds to the immediate needs of users but also integrates their feedback and allows them to benefit from free updates of the latest PELLENC technical advances.

AFTER-SALES SERVICE HOTLINE: +33 (0)4 85 80 00 40 pellencservice@pellenc.com

MAINTENANCE

The dealer network is expert in repairing PELLENC battery-powered tools. Network technicians have been trained by the manufacturer's training centre. Annual maintenance is performed according to PELLENC recommendations, which guarantees the tool's durability over time and optimises productivity. The work carried out ranges from complete assembly to checking safety devices and motors, and checking cutter heads and the lubrication of parts. All information regarding annual maintenance is available from your certified PELLENC dealer.

OUR CERTIFIED SPARE PARTS: AVAILABLE AND DURABLE

To get the best performance and longest service life from your PELLENC equipment, as well as warranty coverage, PELLENC certified original spare parts must be used. This ensures optimal use of your equipment. Your approved dealer is in direct contact with our spare parts team.

WARRANTY

Your equipment benefits from a 2-year parts and labour manufacturer warranty (excluding wear parts) on your battery-powered tools. An extended warranty of up to 3 years, depending on the product, can be offered in addition to the manufacturer warranty (2 years). The application of warranties is subject to the use of PELLENC certified parts in the context of equipment maintenance and compliance with PELLENC's maintenance recommendations.

NOTES:

Patented Equipment. The technical features and photographs are provided for information only and are in no way contractually binding. PELLENC reserves the right to make any modifications and improvements to its products it deems necessary without prior notice.

paper.

Photo credits ©PELLENC l Design: PELLENC communications department l Catalogue printed on PEFC

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