Peace River Center Directory of Services (Engage.Restore.Empower.)

Directory of Services

Engage. Restore. Empower.

Peace River Center Administrative Offices 1239 E. Main Street Bartow, FL 33830 863.519.0575 24-Hour Crisis Line: 863.519.3744 Toll-free 800.627.5906

www.PeaceRiverCenter.org

ABOUT PRC Overview

Peace River Center (PRC) is a non-profit provider of behavioral health and victim services in Polk, Highlands and Hardee counties. We serve children, adolescents, adults and seniors who are insured, underinsured, uninsured or indigent. Founded in 1948, PRC offers a wide range of programs including crisis stabilization, inpatient and outpatient, residential, mental illness recovery programs, domestic violence shelters, rape recovery, substance use disorder services, and more.

We provide care to more than 27,900+ people each year, with services that are: person-centered, trauma-informed, evidencebased and culturally-responsive. Our commitment to the wellbeing of our patients extends beyond the services we provide directly. We work in collaboration with other healthcare providers in each community to ensure the total healthcare need of our patients are met.

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Accredited by The Joint Commission and the Florida Council Against Sexual Violence (FCASV); licensed by the State of Florida Agency for Healthcare Administration (AHCA) and the Florida Department of Children and Families (DCF) Over 30 Evidence-Based Practices are used throughout our programs and services Only inpatient public Baker Act receiving facilities serving individuals of all ages in Polk, Highlands and Hardee counties.

One of Florida’s Short-term Residential Treatment (SRT) facilities that provide intensive treatment for individuals experiencing a mental health crisis and in need of a longer-stay alternative to hospitalization.

Only Mobile Crisis Response Team and crisis line serving Polk, Highlands, and Hardee Counties providing 24/7 immediate crisis intervention by phone, mobile response, or walk-in.

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ABOUT PRC Our Mission

PRC’s mission is to engage, restore, and empower individuals in our community to reach their fullest potential.

Our Vision

The vision of Peace River Center is to be a center of excellence for behavioral health and emotional wellness.

Core Values Integrity Compassion Accountability Respect Excellence Peace River Center strives to treat our members and the individuals we serve with integrity and compassion. We are accountable to our members and the clients we serve, treating them with the respect they deserve. Peace River Center is committed to being a center of excellence in our community.

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SERVICES DIRECTORY PRC’s Mental Health Mobile Crisis Response Team is a free service available to the community 24 hours a day, seven days a week if you are in emotional distress, crisis, or struggling with the urges to use substances, please call 863.519.3744 or toll-free: 800.627.5906. You may also text the crisis team at 863.204.3443.

Access to Care/Appointment Line: 863.248.3311 or 800.305.6780 Administration Academic Opportunities (Internships)................................5 Community Outreach and Education................................5 Volunteer Opportunities........................................................5 Behavioral Health Navigation..........................................................6 Children’s Services Behavioral Health Services...................................................7 Community Action Treatment (CAT) Team.......................7 Parent-Child Interaction Therapy (PCIT).............................8 Resiliency Team.....................................................................8 Community-Based Intensive Treatment Family Intensive Treatment (FIT) Team..............................9 Florida Assertive Community Treatment (FACT).............9 OnTrack Program................................................................10 Crisis Services Crisis Line..............................................................................11 Crisis Stabilization Units........................................................12 Community Mobile Support Team....................................13 Mobile Crisis Response Team.............................................13

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SERVICES DIRECTORY Outpatient Services Counseling/Therapy Services........................................14-15 Care Coordination..............................................................16 Telehealth............................................................................16 Recovery Services Adult Case Management (ACM).....................................17 Club Success Haines City...................................................17 Club Success Lakeland......................................................17 Forensic Services..................................................................18 Psychosocial Rehabilitation Services (PSR).......................18 Residential Services Group Home Housing.........................................................19 Peace River Center Apartments........................................19 Short-Term Adult Residential Treatment (SRT)...................19 Retail (Thrift Shoppe)........................................................................20 Treatment Services Substance Use Disorder Services.......................................21 Medication Assisted Treatment.........................................21 Narcan Distribution Program..............................................22 Victim Services Domestic Violence Services..............................................23 Rape Recovery Program....................................................24 Wellness Clinic Adult Behavioral Health Home..........................................25 Pharmacy (On-site at Wellness Clinic)..............................25

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ADMINISTRATION Business Line: 863.519.0575 Academic Opportunities Peace River Center offers interested students varied and informative academic internship experiences in mental health, substance use treatment, and victim services. Individuals interested in field experience, practicum, preceptorship, or internships should contact Peace River Center’s Internship Coordinator using the “Contact Us” page of our website or by calling 863.519.0575 and asking about Internships.

Community Outreach and Education We believe in equipping our community with the knowledge to help themselves and others. Request a mental health or victim services subject matter expert to present at your next meeting by emailing CommunityRelations@PeaceRiverCenter. org. Our on-demand webinars also provide a variety of topics such as understanding of the Baker Act, suicide prevention and awareness, anxiety coping skills, teens and healthy relationships, and more. Visit https://www.youtube.com/@peacerivercenter.

Visit our website calendar for additional opportunities.

Volunteer Opportunities We understand many individuals have the desire to give their time and energy to something that matters. Currently our volunteer opportunities are within our Victim Services program.

All volunteers are thoroughly screened, trained and supervised as a professional program staff member. For information please select Volunteering on the Contact Us page, www.PeaceRiverCenter.org/contact.

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BEHAVIORAL HEALTH NAVIGATION 1239 E Main St, Bartow, FL 33830 Business Line: 863. 519.0575 ext. 7880.

Behavioral Health Navigation is designed to improve access to, and knowledge of, mental health and substance use disorder treatment services available in Polk County. The program is available for Polk County residents of all ages who have behavioral health needs and would benefit from help navigating the care system. Our navigators can provide information about what services are available, assist with referrals to care, and even help individuals apply for benefits. These navigation services are provided at no cost.

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CHILDREN’S SERVICES Behavioral Health Services 1664 Williamsburg Square, Lakeland, FL 33803 Referral information: 863.519.0575 ext. 7300 Providing both individual, family and group therapy approaches, Behavioral Health Services are offered to children or adolescents (ages 2 to 19) who have Title XIX (Medicaid) and a mental health diagnosis or a suspected diagnosis. The therapist will work with the child and family to assist in providing support to increase positive behavior and strengthen healthy family dynamics.

Community Action Treatment (CAT) Team 1664 Williamsburg Square, Lakeland, FL 33803 Referral information: 863.500.3780 CAT is a self-contained, multi-disciplinary clinical team that provides comprehensive, intensive community-based treatment to families with youth or young adults who are at risk of out-of-home placement due to a mental health or cooccurring substance use disorder or other related complex issues. The goal is to support and sustain the youth or young adult in his/her family system with the least restrictive and most clinically appropriate environment. The family is treated as a unit and all family members’ needs are addressed. Family commitment and participation are essential and expected for success. Referral required.

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CHILDREN’S SERVICES Parent-Child Interaction Therapy (PCIT) 1664 Williamsburg Square, Lakeland, FL 33803 Referral information: 863.519.0575 Ext. 7300 PCIT is a short-term, specialized behavior management program designed for families with young children experiencing behavioral and/or emotional difficulties. Caregivers learn special skills for interacting with their child, and then the therapist coaches the family during real-time interactions using a microphone-in-the-ear. This allows families to receive support during challenging moments, such as tantrums, as well as learn helpful tips on the timing and use of specialized skills. Learn more by visiting PeaceRiverCenter.org/pcit. Referral required.

Resiliency Team 1664 Williamsburg Square, Lakeland, FL 33803 Referral information: 863.519.0575 ext. 7300 This team is comprised of targeted case managers, in-home/ on-site therapeutic therapists, and parenting support staff who work together with the child and family to strengthen overall emotional functioning for children diagnosed with a serious emotional disturbance and who have not experienced measurable progress through less intensive therapeutic treatment. The purpose of the Resiliency Team is to foster and strengthen the overall resilience of the family system in order to reduce the need for out of home placement or residential care for the child. Program staff provide regular assessments and develop individualized service and treatment plans to target both therapeutic and case management need areas. Referral required.

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COMMUNITY-BASED INTENSIVE TREATMENT Family Intensive Treatment (FIT) Team 1239 E Main St, Bartow, FL 33830 Referral information: 863.519.0575 ext. 6841 The FIT Team program integrates substance use and mental health treatment for substance using parents who are involved in the child welfare system. In-home interventions and Family Mentors are used to achieve parental engagement in services and improve safety and well-being for children. The model is unique in that it uses mentors as team members of the treatment team to help support parents. These mentors themselves have experienced success with substance use treatment and have been substance free for at least three years. The mentors and clinicians play a vital role, providing guidance, support, and a timely response to parents who are recovering from their addictions and healing from trauma they have experienced. Referral required.

Florida Assertive Community Treatment (FACT) 1825 Gilmore Avenue, Lakeland, FL 33805 Referral information: 863.248.3314 FACT is a multi-disciplinary team that provides continuous comprehensive treatment, rehabilitation and support services to individuals with a severe and persistent mental illness (SPMI) with recurring acute episodes of illness. FACT is designed to promote psychiatric and physical health, independent living, supportive relationships, and full community participation for individuals it serves. Ultimately the goals are to keep clients stable in the community of their choice without cycling through hospitals, crisis units, jails, or shelters and be as engaged with their community, family and friends as desired. Referral required.

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COMMUNITY-BASED INTENSIVE TREATMENT OnTrack 1239 E Main St, Bartow, FL 33830 Referral information: 863.519.0575 Ext. 7773 or 863.344.0990 Email: Petula.Williams@PeaceRiverCenter.org OnTrack is an innovative treatment program for adolescents and young adults who recently had unusual thoughts and behaviors or who have started hearing or seeing things that others don’t. OnTrack helps people achieve their goals for school, work and relationships. OnTrack uses a “shared decision-making” model and consists of: • Comprehensive care using evidence-based practices offered by a team of professionals • Services can include mental health treatment, education and employment support, substance use treatment, family education and support, and other services as needed.

The program is for teens and young adults between the ages of 16 and 30 years old who have recently started experiencing unusual thoughts or beliefs, or disorganized thinking for more than a week, but less than two (2) years. Referral required.

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CRISIS SERVICES Crisis Line Hours: 24 Hours a Day, 365 Days a Year 24-Hour Crisis Line: 863.519.3744 Toll-free: 800.627.5906 Peace River Center provides a free, 24-hour crisis line for anyone experiencing emotional distress, mental health challenges, or urge to use substances. Reasons to call: • Emotional distress • Low self-esteem with feelings of hopelessness or helplessness • Suffered a recent significant loss • Speaks about suicide and/or previous attempts • Makes direct comments about dying or hurting self • Evidence of previous attempts such as scars on the wrist • Disconnected speech patterns • Lack of concentration • Disoriented to time or place • Neglects household, property or personal hygiene—to the point of putting self/others at risk • Urge to use alcohol/drugs

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CRISIS SERVICES Crisis Stabilization Units (CSUs) Hours: 24 Hours a Day, 365 Days a Year Peace River Center’s certified inpatient receiving facilities are located in Bartow and Lakeland. Peace River Center has the only inpatient public Baker Act receiving facilities that serves individuals of all ages in Polk, Highlands and Hardee counties.

These secure units provide individuals under Florida’s Baker Act (mental health commitment law) psychiatric crisis assessment and stabilization services including group counseling, medication management, recovery education, discharge planning, referrals, and family education. Individuals are assessed and may be admitted voluntarily or involuntarily until the mental health emergency is stabilized and continuing care referrals are made. The average length of stay from time of admission to discharge is typically less than four days; however, there are exceptions.

Bartow Crisis Campus 1255 Golfview Ave Bartow, FL 33830 863.519.0575 ext. 7002

Lakeland Crisis Campus 715 North Lake Ave Lakeland, FL 33801 863.519.0575 ext. 1886

Lakeland Crisis Campus

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CRISIS SERVICES Community Mobile Support Team (CMST) CMST counselors help reduce recidivism of Baker Acts. CMST counselors follow up with individuals within 10 days of law enforcement (LE) initiating a Baker Act. CMST’s goal is to reduce Baker Acts and inpatient care for individuals better served at a lower level of care. If an individual does not meet Baker Act criteria, but needs mental health assistance, LE can call the CMST counselor to respond, assess, and provide the appropriate referral to services. This process allows LE to return to calls more appropriate for their specific training and response. CMST services are available seven days a week.

Learn more: PeaceRiverCenter.org/cmst.

Mobile Crisis Response Team (MCRT) Hours: 24 Hours a Day, 365 Days a Year 24-Hour Crisis Line: 863.519.3744, Toll-free: 800.627.5906 Text: 863.204.3443, Chat (computer browser): PeaceRiverCenter.org/chat Bartow Crisis Campus 1255 Golfview Ave Bartow, FL 33830

Lakeland Crisis Campus 715 North Lake Ave Lakeland, FL 33801

The MCRT is available 24/7 in Polk, Hardee, and Highlands County for immediate, free crisis assessment and intervention by phone call, text message, computer Internet browser chat, mobile response (to your location), or walk-in at our Bartow or Lakeland Crisis Stabilization Units. The MCRT is available for emotional support, mental health help, and for those struggling with urges to use alcohol and drugs. The MCRT provides linkage and referral, and post-crisis follow-up contact. The purpose of this service is to decrease involuntary psychiatric inpatient admissions of individuals who can more appropriately be served by other community resources. The MCRT can provide mental health support following critical incidents such as hostage situations, school violence, sudden loss of life or other trauma-related incidents.

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OUTPATIENT SERVICES Appointment Line: 863.248.3311 or toll-free: 800.305.6780 PRC offers therapy and psychiatric services in a collaborative setting so that care is connected for patients who may participate in more than one line of service.

Outpatient Services Our therapists work with individuals to develop individualized treatment plans to help clients reach their mental health, wellness and recovery goals. We treat adults and children.

Services include the following: • Intake assessment by a therapist – to establish services • Individual therapy • Family therapy • Group therapy • Psychiatric evaluations – After intake assessment • Medication management – After a psychiatric evaluation Common disorders treated are: major depression, bipolar illness, anxiety, schizophrenia, ADHD and child behavioral disorders. We also treat co-occurring mental health and addiction disorders.

Locations and Hours Outpatient Services Locations and Hours are subject to change without notice. For the most up to date information please visit www.PeaceRiverCenter.org/locations or call 863.248.3311.

To get established as an outpatient therapy client please call 863.248.3311 or come in to one of the offices listed below during the walk-in hours. During your walk-in appointment you will meet briefly with a therapist to determine what your needs are and get you scheduled for the next step.

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OUTPATIENT SERVICES Appointment Line: 863.248.3311 or toll-free: 800.305.6780 Locations and Hours

Bartow Outpatient Therapy and Psychiatry at Bartow Crisis Campus 1255 Golfview Ave, Bartow, FL 33830 Appointment Hours: Monday – Thursday 7:00 am – 5:00 pm and Friday 7:30 am – 4:00 pm Walk-in Hours: Tues and Thurs 8:00 am – 10 am Lakeland Outpatient Therapy and Psychiatry at Gilmore Health Campus 1835 Gilmore Ave, Lakeland, FL 33805 Appointment Hours: Monday – Thursday 7:30 am – 6:00 pm, Friday 7:30 am – 4:00 pm, Saturday 7:30 am – 11:30 am Walk-in Hours: Monday 8:00 am – 10:00 am and Tuesday – Thursday 8:00 am – 10:00 am, 1:30 pm – 3:00 pm Outpatient Therapy and Psychiatry at Lakeland Crisis Campus 715 North Lake Ave, Lakeland, FL 33801 Appointment Hours: Monday – Thursday 7:30 am – 7:00 pm and Friday 7:30 am – 2:00 pm Walk-in Hours: Tues and Thurs 9:00 –11 am

Sebring Outpatient Therapy and Psychiatry, Sebring 3201 Medical Way, Unit 104, Sebring, FL 33870 Wauchula Outpatient Therapy and Psychiatry, Wauchula 213 E Orange St, Wauchula, FL 33873 Appointment Hours: Monday – Thursday 7:30 am – 5:30 pm

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OUTPATIENT SERVICES Care Coordination Care Coordination offers temporary support to connect those living with severe mental illness, severe emotional disturbance, and co-occurring disorders to the appropriate level of services and support needed to promote stability in community-based care. Care Coordination assists with linking clients to services that support their overall well-being, such as mental health treatment, primary physical health care, employment services, and social connectedness. Referral required.

Telehealth Peace River Center offers telehealth, the delivery of health services through video chat to qualified patients. Clients can meet with one of our skilled staff members from the convenience of their home or other approved location. Telehealth enables real-time communication remotely between patients and the therapist, psychiatrist, or primary care provider. Telehealth also helps break down barriers that can prevent treatment such as ongoing transportation challenges.

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RECOVERY SERVICES Adult Case Management Services (ACM) Gateway Facility, 230 S. Lake Parker Ave, Lakeland, FL 33801 Referral information: 863.519.0575 ext. 6868 ACM assesses people with mental illnesses for service needs and links them to the needed community resources such as social security, Medicaid/Medicare and food assistance. ACM also helps people plan short and long-term recovery goals while monitoring progress. ACM also serves as an advocate in the individual’s recovery. Referral required.

Club Success Haines City 751 Scenic Hwy, Haines City, FL 33844 | 863.275.0272 Club Success Lakeland 2014 Lakeland Hills Blvd, Lakeland, FL 33805 | 863.519.0874 Drop-in Hours Monday through Friday 8:00 am to 4:00 pm Club Success is a recovery program for people with mental illness and attendees are called members rather than clients.

Certified by Clubhouse International, Club Success is designed to mirror a workplace day. Members learn responsibility, develop self-esteem, and learn to interact professionally. They use their abilities to help others and build relationships. The clubhouse provides transitional employment opportunities, guidance to secure housing, and/or continue their education.

It also promotes members’ on-going psychiatric care.

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RECOVERY SERVICES Forensic Services 1239 E Main St, Bartow, FL 33830 Referral information: 863.519.0575 ext. 7487 This program provides a wide range of services to individuals involved in the criminal justice system, including community monitoring and resource linkage, for adult individuals who have been deemed incompetent to proceed or not guilty by reason of insanity. Includes the Conditional Release Program and the Community Restoration Program. Referral required.

Forensic Multidisciplinary Team (FMT) 1239 E Main St, Bartow, FL 33830 Referral information: 863.519.0575 ext. 7933 This team includes a team lead, case managers, a therapist, and a medication provider. The team helps clients found incompetent due to mental illness become competent in order to proceed with trial. The FMT also provides community monitoring for clients found not guilty by reason of insanity who are on a conditional release order by the court. Referral required.

Psychosocial Rehabilitation Services (PSR) Gateway Facility, 230 S. Lake Parker Ave, Lakeland, FL 33801 Referral information: 863.519.0575 ext. 7387 PSR offers structured psychoeducation and support groups for adults with a primary diagnosis of Schizophrenia, Bipolar, Anxiety or Depression. Services assist participants with learning skills related to symptom management, socialization, independent living, life management and educational/ vocational endeavors. Participants choose the groups in line with their personal recovery goals. A different topic is taught every day in small group settings, which allows for more oneon-one time. Referral required.

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RESIDENTIAL SERVICES Group Home Housing Business Line: 863.519.0575 ext. 6328 PRC’s unlocked group home, Success House, has 15 beds and operates with 24-7 staff supervision and assistance. Individuals entering the program receive direct support to assist them in successfully transitioning into independent living. While residing in the group home, residents receive daily living skills supervision and training, paraprofessional counseling, medication supervision and training, crisis intervention, and socialization skills training. Referral required.

Peace River Center Apartments The Housing and Urban Development (HUD) Subsidized Housing Program provides income-based, permanent housing opportunities to individuals with mental illness. Referral required.

Short-Term Adult Residential Treatment (SRT) 1255 Golfview Ave, Bartow, FL 33830 Business Line: 863.519.0575 ext. 5153 The SRT is a secure (locked) 30-bed specialized residential unit that serves patients who have been determined by the court to require a longer-term stay than the crisis stabilization unit (CSU) offers or are diverting from the state psychiatric hospital.

The SRT provides high-risk patients with a safe, therapeutic environment for an extended length of time (179-day court order) to be assessed more thoroughly, receive more intensive treatment, and develop a more comprehensive discharge plan to enhance the likelihood of success in a community-based setting. Referral required.

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RETAIL Peace River Center Thrift Shoppe 2934 S. Florida Avenue, Lakeland, FL 33803 863.647.4224 The Thrift Shoppe is open to the public and offers clothing, household items, toys, books, small furniture items, seasonal decor, and miscellaneous goods at affordable prices. Qualified Peace River Center clients can shop for necessities through a voucher program. Annually, the Thrift Shoppe provides more than $50,000 worth of donated goods to clients. Funds generated by the Thrift Shoppe help to cover underfunded and free programs such as Children’s Services and Victim Services.

The Thrift Shoppe accepts donations of: • Gently used clothing, accessories and shoes for men, women, and children • Gently used household items • Home decor • Holiday decor • Kids toys • Kitchen supplies

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TREATMENT SERVICES Substance Use Disorder Services 1825 Gilmore Avenue, Lakeland, FL 33805 Schedule a substance use evaluation: 863.248.3311 Toll-free: 800.305.6780 Treatment is available for all persons struggling with substance use challenges, whether you are early in your recovery or are in the process of maintaining a long-term recovery lifestyle.

PRC offers substance use treatment and recovery-focused services for individuals, families and affected others. Each PRC outpatient site offers the following substance use services: • Individual outpatient therapy to learn more about your condition and gain insight • Outpatient and intensive outpatient treatment programs • Linkage to support groups or 12-step programs such as Alcoholics Anonymous PRC’s Substance Use Services program is certified and licensed by the State of Florida and known for being practical, effective and evidence-based. Our approach is person-centered individualized care designed to meet the needs of each client addressing both the substance use disorder and mental health issues as needed.

Medication Assisted Treatment 1835 Gilmore Avenue, Lakeland, FL 33805 More Information: 863.248.3311 This program is for individuals who use opioids or alcohol and have become dependent on them. Opioid and alcohol use physically changes the brain and affects behavior and emotions. Medication Assisted Treatment combines medication and addictions treatment. An evaluation and assessment is completed first to see if you are a good candidate for this type of treatment. For more detailed information please call or visit: PeaceRiverCenter.org/services/substanceuse

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TREATMENT SERVICES Narcan Distribution Program Narcan is a potentially lifesaving medication designed to help reverse the effects of an opioid overdose in minutes. Since most opioid overdoses occur in the home and are most often witnessed, having a Narcan rescue kit nearby can make all the difference. Peace River Center offers free Narcan to anyone who may need it. We do not document your name, only the number of kits given. Kits are available at the following locations: • Bartow Crisis Stabilization Unit: 1255 Golfview Ave, Bartow, FL 33830 • FACT / Substance Abuse Program: 1825 Gilmore Ave, Lakeland FL 33805 • Gilmore Outpatient Office: 1831 Gilmore Ave, Lakeland, FL 33805 • Lakeland Crisis Stabilization Unit: 715 North Lake Ave, Lakeland, FL 33801 • Wauchula Outpatient Facility: 213 E Orange St, Suite B, Wauchula, FL 33873 • Wellness Clinic: 1835 Gilmore Ave, Lakeland, FL 33805 For the most up to date information or for more information visit PeaceRiverCenter.org/naloxone.

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VICTIM SERVICES Victim Services Domestic Violence Center and Rape Recovery Program is a dual center providing free and confidential services to victims/survivors of Domestic Violence and Sexual Assault, and is the only center in Polk, Highlands, and Hardee Counties certified by DCF and FCASV. Victim Services Office 1831 North Crystal Lake Drive Lakeland, FL 33801 863.413.2708

Sebring Victim Services Outreach Office 3201 Medical Way, Unit 104 Sebring, FL 33870 863.604.4774

Domestic Violence Services 24-hour Crisis Line Polk County: 863.386.1167 24-hour Crisis Line Highlands/Hardee Counties: 863.386.1167 (Collect calls accepted) Peace River Center’s Domestic Violence Program provides free, confidential services for individuals affected by domestic violence, sexual assault and human trafficking crimes, their family members and friends in Polk, Hardee and Highlands counties.

Domestic Violence Services: • Emergency shelters (Polk and Highlands Counties) • Counseling • 24-hour hotline • Assessment of children • Direct services information and referral • Services management • Community education • Professional training • Safety planning • Survivor support groups • Courthouse advocacy • Assistance with Victim’s Compensation Claims

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VICTIM SERVICES Rape Recovery Program 24-hour Crisis Line: 863.413.2707 or toll-free: 877.688.5077 Victim Services Office 1831 North Crystal Lake Drive Lakeland, FL 33801 863.413.2708

Sebring Victim Services Outreach Office 3201 Medical Way, Unit 104 Sebring, FL 33870 863.604.4774

Peace River Center’s Rape Recovery Program is dedicated to reaching out to communities in Polk, Hardee, and Highlands counties to identify risk factors that might make a person more vulnerable to sexual assault. We build relationships with community partners and clients with the goal of developing prevention activities that will increase awareness and help to create a safer community and society.

Rape Recovery Program Services • 24-hour hotline • Advocacy at area hospitals • Court accompaniment • Crisis intervention and counseling • On-site rape exams as an alternative to a hospital emergency room

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WELLNESS CLINIC 1835 Gilmore Avenue, Lakeland, FL 33805 Appointment Line: 863.519.0930 Appointments Available: Mon through Fri 8:00 a.m. to 5:00 p.m.

Physical and emotional health go hand-in-hand. Our Wellness Clinic is intended to help adults manage both behavioral health and physical health needs including: • Primary care services; • Care management and coordination; • Health and wellness assessment and promotion; • Symptom management; • Referral to community and social services; and more.

We offer a wide range of medical services, accept insurance plans and private pay. Our practice provides equal access to all patients regardless of payment source. If you are uninsured and need information about obtaining healthcare coverage, see one of our registration staff for assistance. Visit PeaceRiverCenter.org/services/wellness. Our Wellness Clinic services are also available through Telehealth (video chat) to qualified patients.

Pharmacy (within PRC Wellness Clinic) 1835 Gilmore Avenue, Lakeland, FL 33805 Business Line: 863.614.0066 Hours: Monday through Thursday 7:30 a.m. to 5:00 p.m.

Peace River Center provides pharmacy services for patients through Genoa Healthcare. Genoa Healthcare can fulfill all medication needs on-site to save pharmacy trips and ensure patients are provided with the best possible pharmacy services available. To learn more about Genoa Healthcare’s many services, go to www.GenoaHealthcare.com.

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Questions? Contact: Peace River Center Community Relations 5137 S. Lakeland Drive., Ste 4 Lakeland, FL 33813 863.519.0575 ext. 6196 Rev: 09/25