policy design

POLICY DESIGN PUBLIC DIGITAL INNOVATION SPACE

HAOTING CHANG | DESIGN LEAD

Design thinking inspired process

Implementation

In-depth interviews Desk research

Collaborative Meeting, Open Government

Youth participation

Collaborative Meeting

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PDIS

User Testings |

CC BY 4.0

Design thinking inspired process

Implementation

In-depth interviews Desk research

Youth participation

Collaborative Meeting

User Testings

NEED - ALIGNMENT - PARTNERSHIP

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

g0v OPEN DATA community Collaborative Meeting, Open Government

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PDIS

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CC BY 4.0

SAVVY UX SUMMIT 2021

MASK MAP Collaborative Meeting, Open ｜ Government | PDIS | CC BY 推動智慧城市種⼦培訓課程 以⼈為本的政府數位服務｜CC BY4.0 4.0

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

MASK PREORDER SYSTEM

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

Source: https://pdis.tw/3tdQDS9 Collaborative Meeting, Open Government

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PDIS

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CC BY 4.0

100+

COLLABORATIVE MEETINGS Collaborative Meeting, Open Government

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PDIS

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CC BY 4.0

100+

COLLABORATIVE MEETINGS Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

Public Digital Innovation Space

捲起袖⼦， ⼀起來RAY吧! 張皓婷 | ⾏政院公共數位創新空間⼩組

RAY計畫-成員組合

報名

最終篩 選

130+

14

位

⼤學、研究所 青年學⼦

跨領域 橫跨設計、資訊、研究、⼼理等 複合領域別⼈才

13

青年們⼀共貢獻了....

2800 50+ ⼩時

訪談與測試 14

過程⼀覽

線上進度 匯報

15

過程⼀覽

線上進度 匯報

16

過程⼀覽

線上進度 匯報

17

過程⼀覽

使⽤者研究 及測試 18

過程⼀覽

實體分享 交流

19

吃吃喝喝照

實體分享 交流

20

COVID19 PANDEMIC

20

圖片來源:The Avengers https://hk.best-wallpaper.net/Avengers-Endgame-2019_wallpapers.html

https://www.ogpstories.org/rescue-action-by-youth-speaks-louder-than-words/

計畫簡介

⾒習流程說明

⾃我介紹&破冰

團隊建立

⼯具介紹

學長姐分享

其他活動宣達

24

Expand applications Open API Specification 3

Collaborative Meeting, Open Government

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PDIS

|

CC BY 4.0

Unlock possibility of the government services

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

Unlock possibility of the government services

Implementation

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0

設計思考是什麼？

⼀個「真正理解使⽤者」 與得到「設計靈感」的過程 28 20

設計思考是什麼？

受訪中，有位媽媽⼀⼿抱著⼩孩，只能⼀⼿忙碌的操 作試⽤報名系統，同學們對這⼀幕印象深刻，當場下 定決⼼：⼀定要做個單⼿也能簡單操作的⼿機版本

29 20

六步殺 DISCOVER

探索需求

DEFINE

DEVELOP

⾄少 兩個⽅向的 wireframe

分析及收斂 定義 核⼼問題

DELIVER

Lo-Fi High-Fi