PO (CivicTechFest2017)

開放政府聯絡人 Participation Officers PO PO

Participation Officer network The PO peer support network serves to drive cultural change. It plays a key role in Taiwan’s open government scene.

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They are involved in conversation with civic society and governmental divisions. Topics of the conversation are mostly from the “Propose” part of Join Platform. POs gather in weekly, monthly, and seasonal basis respectively for service workshop, peer review and seasonal project milestones review since POs are entirely empowered to decide how this system should work.

PO in-a-day Work

collaboratively within belonging ministry, always have good understanding of what’s happening.

Discover

opportunities to make the ministry better. Propose ideas beneficial to the civic society.

Collaborate

closely with the general public and call other POs for help whenever needed.

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PO Network Case Study: HengChun PO PO

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MOI PO works closely with other colleagues in the ministry.

She also pays attention on government’s petition website: join.gov.tw She found out HengChun case where people in the southern part of Taiwan in lack of medical resource, passed a petition to ask for MOI’s helicopters to be stationed and work as ambulance for faster transportation.

She found it could be a chance to work with all stakeholders on this topic so that she called out in one of the PO’s regular monthly meetings.

They formed a project team and held a 40-people deliberation in HengChun.

The entire process was live streamed and uploaded over the Internet.

Few solutions jumped out: improve the local hospitals, speed up paper work to call a helicopter or improve infrastructure for transportation.

PO Network Case Study: HengChun

Cross-ministries collaboration

Petitions were reacted rapidly

Build trust to local people

Discuss deeply about the petition and listen to local wisdom

40-people deliberation live-streamed with love:

https://www.youtube.com/watch?v=ncHuA23F7to

Presentations:

https://issuu.com/pdis.tw/stacks/ 15163f5bcbc7415dbfc66f1c2e0f3425

Full transcription:

https://sayit.archive.tw/2017-06-30

Electronic whiteboard used:

https://realtimeboard.com/app/board/o9J_k0G2Vcg=/

How PO Network Works PO

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Weekly

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Monthly

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•Reflect •Review

deliberation workshops

for current month’s topics

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Quarterly

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•Understand

PO network mechanism

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•Vote

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people’s voice

•Present

seasonal results to ministry higher ranked officials

•Response

•Collect

•Idea

•Record

with fact

possible solutions and propose implementable ones

suggestions from ministers

and review in the next monthly meeting

Network Partners

Civic Society

Executive Yuan

Digital Minister PO PO

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70 POs

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32 Ministries

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National Development Council (join.gov.tw) PDIS team（20 people）

Premier

Challenges Actively request for assistance

Skill development: communication, translation and deliberation skills

limited capacity: only 3 to 4 cases a month

Build trust and collaborative relationship between the government and the public, across ministries within the government.

Open Government’s Four Pillars Transparency

Participation

Accountability

Inclusion

Digital Tools Used for the Four Pillars Transparency

Participation

•Live-streaming videos

•Live-streaming videos

•Full transcription

•Sli.do

•Realtimeboard

•Realtimeboard

Accountability

Inclusion

•Recorded videos

•Live-streaming videos

•Searchable full transcript

•Sli.do •Realtimeboard

開放政府聯絡人 Participation Officers PO PO Thank you.