DESIGN
IN GOVERNMENT Haoting Chang | Design consultant | Public Digital Innovation Space
Introducing PDIS Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Introducing PDIS
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Introducing PDIS
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Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Introducing PDIS
Minister
Designer
Engineer
Stenographer
Film Maker
Civil servant
Activist
Public Relation
Writer
Researcher
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Dimension of Exploration
Slido Polis Issue Mapper
Tool
Mind Map Transcript
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Dimension of Exploration
Mechanism
Participation Officer Network
Slido Polis Issue Mapper
Tool
Mind Map Transcript
Collaborative Meeting, Open Government
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PDIS
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Twice / month Collaborative Meeting
CC BY 4.0
Dimension of Exploration
Way of Working
Interviews
Define HMW
Mechanism
Participation Officer Network
Slido Polis Issue Mapper
Tool
Mind Map Transcript
Collaborative Meeting, Open Government
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PDIS
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Twice / month Collaborative Meeting
CC BY 4.0
Collaborative Public Hearing Collaborative Meeting
Dimension of Exploration
Education Lecture
Way of Working
Mechanism
Participation Officer Network
Mind Map Transcript
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PDIS
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Lesson Plan Define HMW Online Course
Slido Polis Issue Mapper
Tool
Collaborative Meeting, Open Government
Interviews
Train The Trainer
Twice / month Collaborative Meeting
CC BY 4.0
Collaborative Style Workshop
Dimension of Exploration
Education
Culture Change
Lecture
Way of Working
Mechanism
Participation Officer Network
Mind Map Transcript
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PDIS
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Lesson Plan Define HMW Online Course
Slido Polis Issue Mapper
Tool
Collaborative Meeting, Open Government
Interviews
Train The Trainer
Twice / month Collaborative Meeting
CC BY 4.0
Collaborative Style Workshop
2017
“The Executive Yuan and its subordinate organs of open government participation officers implementation points�
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Participation Officer Network
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
There are many ways to achieve Open Government. And we use Collaborative Meetings here!
60+
Collaborative Meetings
Collaborative Meeting, Open Government
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PDIS
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CC BY 4.0
Design thinking inspired process
CHALLENGE
Researches
DEFINITION
Interviews
How might we…
SOLUTION
User testing
Design thinking inspired process
CHALLENGE Researches
DEFINITION Interviews
How might we…
SOLUTION User testings
Design thinking inspired process
CHALLENGE
DEFINITION
Researches
Interviews
9/6 Collaborative Meeting
How might we‌
9/2-9/30 Digital dialogue Polis
SOLUTION User testings 10/31 Multistakeholder Forum
Design thinking inspired process
CHALLENGE
DEFINITION
Researches
Interviews
9/6 Collaborative Meeting
How might we‌
9/2-9/30 Digital dialogue Polis
SOLUTION User testings 10/31 Multistakeholder Forum
National park Participation Officers
Forestry Bureau
Rescuer
Hiker
Facilitator
All stakeholders
 involved
 All needs included
Travel agent
Mountain guide
Empathy Immersion Understand others’ challenges and experiences
Brainstorm with everyone Find directions that fit most
Design thinking inspired process
CHALLENGE
DEFINITION
Researches
Interviews
9/6 Collaborative Meeting
How might we‌
9/2-9/30 Digital dialogue Polis
SOLUTION User testings 10/31 Multistakeholder Forum
Listening at scale with Pol.is
Design thinking inspired process
CHALLENGE
DEFINITION
Researches
Interviews
9/6 Collaborative Meeting
How might we‌
9/2-9/30 Digital dialogue Polis
SOLUTION User testings
10/31 Multistakeholder Forum
Multi-stakeholder Forum the day before launch
Stakeholders and KOL sharing
Design thinking inspired process
Implementation
CHALLENGE
DEFINITION
Researches
Interviews
9/6 Collaborative Meeting
How might we‌
9/2-9/30 Digital dialogue Polis
User testings 10/31 Multistakeholder Forum
Implementation DEFINITION Interviews
/6 ollaborative
How might we‌ 9/2-9/30 Digital dialogue
User testings 10/31 Multistakeholder
From a “launch = complete� mindset to build - test - repeat philosophy
Today!
Expand applications OpenAPI Specification
Design thinking inspired process
Implementation
CHALLENGE
DEFINITION
NITION
Design thinking inspired process
Implementation
What has been a wow?
From blame to feedback
Proud to be part of it! Credibility & responsibility
Participation -> Active sharing
Just like hiking “ It’s challenging, there are still ways to go. But at least we started.”
Thank you! Q&A
Collaborative Meeting, Open Government
|
PDIS
|
CC BY 4.0
Collaborative Meeting, Open Government
|
PDIS
|
CC BY 4.0
Collaborative Meeting, Open Government
|
PDIS
|
CC BY 4.0
Collaborative Meeting, Open Government
|
PDIS
|
CC BY 4.0