開放政府從理論到實踐
葉寧/ 參事/PDIS @2020 開放政府聯絡人共識營 / 26.02.2020
開放政府是在哈囉 •
信任! 信任! 信任! --政府與人民間, 或社會各部門間
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遺落的多方利害關係人
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民意與民粹如何區辨
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開放政府有客觀條件
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是不是數位有關係嗎
What is open government? Adhering to open value and engaging with citizens to improve services, manage public resources, drive innovation and build safer communities. With the principle of transparency and open government, we will achieve prosperity, wellbeing and a society in line with human dignity in our own country and in an increasingly connected world.
透明 – Transparency 參與 -- Participation 涵容 – Inclusion 課責 – Accountability
Why open government? •
The higher the trust base is between the public sector and the public, the better the chance for sound public policies. Vice versa: A lack of mutual trust can lead to a loss of focus of discussion and public policy wobbles, with huge social costs.
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Therefore, the mutual trust between the public sector and the public is the ultimate goal of an open government.
政府角色功能的改變 •
承認政府作不了全部的事
—會減損公務機關專業或公信力嗎? •
From “For the people” to “With the people”
開放政府推進路徑 •
啟動及育成: PDIS
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跨部會機制: PO機制
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前導及示範: 協作會議
PO Network Public Digital Innovation Space
open government
POs are directly and fully authorized by CIO in their ministry 台灣公民 Taiwanese Citizens
60多位開放政府聯絡人 60+ Participation Officers
social innovation
既是又窗口是團隊
紀錄，轉譯，主持 record, paraphrase, facilitate 協作會議
youth engagement
collaboration workshop
PDIS 支援，培訓，授權PO 網絡 PDIS supports, trains and authorizes the PO network
Collaborative meetings in open gov “Collaboration” means everyone has different ideas and goals for an issue, but wants to contribute. So everyone talks together, listens to each other, tries to find consensus, and starts thinking about solutions from there.
The ultimate hope is that “the outcome of the meeting, though not the one I want most, is not contrary to my values and I can live with it.”
If stakeholders can get involved in the first place… Step
Old Process
New Process
1
Policy
Stakeholders
2
Process
Service design
3
System
System development
4
Maintenance
Policy inspection
5
Regulation
Regulation
6
Stakeholders
Maintenance
7
Standstill
Feedback
協作會議作為推進工具 •
實際議題滴水石穿
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使用者中心是主軸
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討論架構改變風向
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沒有人代表任何人
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意見多元取代數(聲)量
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不是起點也不是終點
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協作會議之名與之實
幾個必須回答的問題 •
協作會議不是唯一
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PO存在感在哪裡?
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開放政府有何成績
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開放政府影響效率?
國家行動計畫(NAP)標示開放政府下一階段到來
“If the democratic process is not firmly anchored in the judgments of the demos, then the system will continue to drift toward quasi guardianship. If the anchor holds, the drift will stop. The problem arises because of the gap between the knowledge of policy of elite and knowledge of ordinary citizens” ～ Robert A. Dahl, 1989