Open Government Collaborative Meetings

Digital minister Audrey Tang’s office Public Digital Innovation Space (PDIS)

Open Government Collaborative Meetings Lecturer: ＯＯＯ

Ask us anything! (anonymously)

Website: slido.com Code: 01016 (please update code of the day) Course material for DGPA.gov.tw |

Open Government Collaboration Meetings

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Agenda 9:10-9:20

Get to know people around you...

9:20-9:35

What is an open government collaborative meeting ?

9:35-10:00 How can a collaborative meeting be held?

10:00-12:00 Morning practice — Group discussion 12:00-1:30

Noon break

13:30-14:30 Afternoon practice 1 — Issue mapping 14:50-15:10 Example presentations in the collaborative meeting 15:20-16:00 Afternoon practice 2 — How might we…

16:10-16:30 Conclusion and feedback

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Let’s draw!

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How to implement Open Government in the Administration?

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Operational Process “Directions for Implementing Online Participation in Public Policy”

JOIN platform

Monthly meeting

Collaborative meeting

“Directions for Implementing the Role of Participation Officers in the Executive Yuan and Subordinate Agencies”

Proposed by POs

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Quarterly meeting

Everyone with citizenship or residency are welcome

Out of petition scope: - PRC & Foreign Policy - National Defense Course material for DGPA.gov.tw |

Guaranteed response in 2+2 months

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“Directions for Implementing the Role of Participation Officers in the Executive Yuan and Subordinate Agencies” The 3524th meeting of the Executive Yuan

Instructions of the Premier: With a designated cabinet member to be assigned the work of the open government, the “participation officer” mechanism can be gradually established in the Executive Yuan.

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POs are to become experts in: - Policy Communication - Process Facilitation - Civic Technologies

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What is open government?

The open government was proposed by an international organization called the OGP (Open Government Partnership). 「......Adhering to open value and engaging with citizens to improve services, manage public resources, drive innovation and build safer communities. With the principle of transparency and open government, we will achieve prosperity, wellbeing and a society in line with human dignity in our own country and in an increasingly connected world.......」 The four visions of an open government—the future we look forward to—are transparency, participation, accountability, and inclusion.

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OGP: A worldwide movement Course material for DGPA.gov.tw |

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There are many ways to practice open government, and collaborative meetings are just one of them.

Collaboration: When everyone has different ideas and goals on an issue, they all want to contribute.

Everyone discusses together, listens to each other, attempts to reach rough consensus, and produce solutions.

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USER FRIENDLY

PDIS worked with the National Palace Museum to improve the ticketing system Course material for DGPA.gov.tw |

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Our Toolkit

Makes the discussion more specific and the solution more practical

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Share results & Brainstorm again Let other teams finish what you didn't expect

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Collaborative meetings are just the beginning‌

2019 / 04

Audrey Tang met with the Museum Director

2019/6/10

Collaborative Meeting 2020

Go live in the first half of next year 2019 / 05

Proposal by National Palace Museum PO at the monthly meeting

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2019

Progress in the second half of the year

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How is a collaborative meeting held?

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(Collaborative meeting ) preparatory process - Basic background reading - Determine interview list (internal / external) -Write an interview guide based on topics -Interview multiple stakeholders -Extended reading -Consolidate data -Clarify the context of the issue -Determine the core issue Course material for DGPA.gov.tw |

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“Issue Mapping� checks and clarifies issues

Informed Discussion Open and Transparent

Identify core issues and discuss them in groups

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Group and collaborative discussion

Dialogue among equals to reach “rough consensus�

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Everyone's opinion is equally valuable Equality Dialogue Mutual trust

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Hourly pay

Other

Reason / basis

Daily hours

Reason / basis

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Discussion results sharing

Reference for policy deliberation

100 people with the same idea

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2 people with 2 ideas

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Early involvement ｜Only by participating in the construction can we use the construction｜ Step

General process

New process

1

Policy

User / Citizen＊

2

Process

Service

3

System

System development

4

Maintenance

Policy review

5

Regulation

Regulation

6

User / Citizen

Maintenance

7

Stagnation

Feedback

Open government collaborative meeting

Communication tools Final solution

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Slido question response + morning discussion and practice 10:00-12:00

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Petition drill drunk driving and caning petition

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Group Discussion 1. Groups set discussion topics

10mins

2. Group discussion

60mins

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How to get started？ If you had to organize a session today on the “DUI caning” petition, what topic would you set for the discussion?

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Group 1: How can we prevent DUI?

Give directions Group 2: How can we do better after a DUI accident?

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Idea Development

Group:

Topic What’s wrong?

Expected Outcomes What to do?

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Hurdles

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Fixes

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Who?

Sharing Time

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Practical discussions at collaborative meetings

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Lunch Time!

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Describe “Open Government� in one sentence 30 secs per person

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Issue Mapping Visualize your thoughts Classify, induce, integrate....

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Afternoon practice & Sharing Issue Mapping 60 mins

Mind mapping of "DUI caning� petition

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Is each topic fit for collaborative meetings?

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Collaborative meetings - sample presentations

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#Explanation session on the draft of the "Regulations for the Delegation of Drones Inspection Certification and Operator Examination" #Legislative Yuan public hearing of the “Regulations Governing Non-Disclosure of Investigations�

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Explanation session on draft regulations of administrative agencies "Regulations for the Delegation of Drones Inspection Certification and Operator Examination" Civil Aeronautics Administration + PDIS

Slido online participation Issue Mapping

Multiple stakeholders

Legislative Yuan public hearing “Regulations Governing Non-Disclosure of Investigations�

Legislator Chiu Chih-wei Office + PDIS

Slido online participation

Issue Mapping

Multiple stakeholders

Keep a complete record of discussion Publicize transcripts

Pre-meeting interviews / data collected integrated into an issue-based handbook

#Petition on the Online Participation Platform: "Veterinarians may legally use human medicine to treat animals, and the medical treatment of animals should be inspected by veterinarians."

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JOIN platform proposal "Veterinarians may legally use human medicine to treat animals, and the medical treatment of animals should be inspected by veterinarians."

Council of Agriculture/Ministry of Health and Welfare/PDIS

Regulations involved are diverse and complex 立法院公聽會 立法院公聽會 「偵查不公開作業辦法」 「偵查不公開作業辦法」 立法委員邱志偉辦公室/行政院唐鳳政委辦公室 立法委員邱志偉辦公室/行政院唐鳳政委辦公室

Pharmaceutical Affairs Act

Pharmacists Act

Veterinarian Act Animal Protection Act

"Interim substitutes for veterinary medicine in the treatment of animals"

Multiple stakeholders High opposition Proposer

Owner

Vet groups

Animal protection groups

Experts and scholars

Administrative agencies

Seconders

Knowledgeintensive issues

Pharmacist groups Pharmaceutical manufacturer's associations

Pre-meeting interviews / data collected integrated into an issue-based handbook

Discussion tool list Starting from the system adjustment of administrative agencies

Keep a complete record of discussion Deliberation over the follow-up Publicize transcripts

policy of administrative agencies

#Petition on the Online Participation Platform: "End of sacrificial pig weight competition�

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JOIN platform proposal "End of sacrificial pig weight competition�

Council of Agriculture/Hakka Affairs Council/Ministry of Culture/Ministry of the Interior/PDIS

High conflict + High political risk

Ministries’ position is Freedom of religious rites Animal welfare clear

Legal intervention not advised

Proposer Seconders

Administrative agencies

Temple organizer

Early visits to build trust Sacrificial pig breeder

Local government

Experts and scholars

Animal protection groups

Taking in views from all sides

Pre-meeting interviews & data collected integrated into an issuebased handbook

Multiple stakeholders

Live streaming, Slido online participation

#Petition on the Online Participation Platform: “Tax-filing system is explosively difficult to use”

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JOIN platform proposal “Tax-filing system is explosively difficult to use�

Ministry of Finance/PDIS

Ministry of Finance PO presents its proposal and convenes a collaborative meeting

Citizen-centered approach to discussion

#Petition on the Online Participation Platform: “Pet-friendly TRA car”

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JOIN platform proposal Pet (cats/dogs)-friendly TRA car Taiwan Railways Administration/PDIS

Seconders were dissatisfied with TRA's policies and had low trust

Multiple stakeholders

Collaborative meetings promote mutual trust between the public and private sectors Slido online participation

Issue Mapping

Blog compiled by the proposer after the meeting

Participants increased their trust in TRA and offered to work with TRA

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Conceptual framework for collaborative meetings

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Collect and read relevant materials

Initial question

Qualitative research Collation Interview with interested Analysis Determine parties core issues

Discover

Define

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Core HMW Issue

Conceive various solutions

Develop

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Converge practical solutions

Deliver

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Solution

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.�

Only by asking the right questions can we find the right solutions in time

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Initial question

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Solution

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Petition of toughening criminal penalties for child abuse

Initial question Those who abuse children to death or serious injury shall be sentenced to death

Solution

ďź&#x;

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Petition of toughening criminal penalties for child abuse Solution

Enhance the notification mechanism

Initial question Those who abuse children to death or serious injury shall be sentenced to death

Core issue

Improve social worker intervention Step up parental education

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Sort out the core issues: How might we…

Many people are afraid to report child abuse for fear of reprisal

For whom For what To what effect

General public Establishing a safe and efficient notification mechanism

Early detection of severe child abuse

How can we establish a safe and efficient notification mechanism for the general public to detect severe child abuse in advance? 行政院人事總處課程 |

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Sort out the core issues: How might we…

Many people are afraid to report child abuse for fear of reprisal For whom / For what / To what effect

How can we establish a safe and efficient notification mechanism for the general public to detect severe child abuse in advance?

Too small-> limit solutionToo big -> miss the point How do we design telephone notification? How can the general public report child Proper scope:

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abuse?

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Please write down your experiences and thoughts In today's course...

What can you do in your work to take a small step toward open government?

What new skills have you learned?

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The most impressive part?

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Learn more about "Open Government Collaborative Meetings�

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Conclusion and Feedback

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