2019開放政府協作會議英文課程-高階文官學院

Collaborative Meetings & Open Gov

Haoting Chang, Design Consultant | PDIS

Why do we need Open Gov?

Collaborative Meeting, Open Government

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PDIS

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Who else is doing it?

www.opengovpartnership.org Collaborative Meeting, Open Government

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Why Open Government is important?

www.opengovpartnership.org Collaborative Meeting, Open Government

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PDIS

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Introducing JOIN

https://join.gov.tw/idea/detail/e4f629cb-6d61-416a-8ed9-8c127968135d

Collaborative Meeting, Open Government

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PDIS

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Collaborative Meeting, Open Government

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PDIS

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PDIS

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Participation Officer

Collaborative Meeting, Open Government

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Participation Officer

Listen

Communicate

Collaborative Meeting, Open Government

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Translate

Participation Officer

Three tier meetings Collaborative meetings Better done than just saying

Monthly meetings Connect and communicate

https://po.pdis.tw/en/po/ Collaborative Meeting, Open Government

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PDIS

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Seasonal meetings Upward management

There are many ways to achieve Open Government.

And we use Collaborative Meetings here!

Collaborative Meeting, Open Government

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PDIS

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Wild range of topics could be discussed in collaborative meetings?

Integrating in existing process Issues in high complexity Issues under high political pressure Digital service design

Collaborative Meeting, Open Government

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Type 1 - Integrating in existing process #

Draft briefing

# ” Regulations Governing Non-Disclosure of Investigations.”

Public hearing, Legislative Yuan

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Regulations for Unmanned Aerial Vehicle Draft briefing Civil Aeronautics Administration / PDIS

Slido Online participatory Mind map Issue mapping

Multi stakeholders Collaborative Meeting, Open Government

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Public hearing 
 Regulations Governing Non-Disclosure of Investigations Legislator / PDIS

Slido Online participatory

Mind map - Issue mapping

Multi stakeholders

Publish transcript : Record completely

Issue Brochure

Type 2 - Issues in high complexity # JOIN

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JOIN Council of Agriculture / Ministry of Health and Welfare / PDIS

multiple laws involved

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Multi stakeholders High opposition Knowledge intensive

Issue brochure

Toolkit 
 An assumption from the administrative

Publish transcript : Record completely

Followup meeting

Type 3 Issues under high political risk # JOIN

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JOIN /

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High opposition High political risk

Field interviews : Building trust

Multi-stakeholder point of view

Issue brochure

Slido Online participatory

Live broadcast

Multi stakeholders

Type 4 - Digital service design # Participation officer

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Experience &Interview

Invite all stakeholders into a joint discussion Joint discussion Understand others’ challenges and experiences

All stakeholders involved All needs included

Brainstorm with everyone Find solutions that fits all Collaborative Meeting, Open Government | PDIS

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Improvement on original process

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Service design Expansion

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Further consideration

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A recent case sharing: Collaborative meeting to facilitate trust building # JOIN

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JOIN /

Dissatisfaction on TRA’s policy with low trust

Multi stakeholders

Trust building slido online participatary

Mindmap

After meeting: Proposer wrote a blog post

Trust building Preliminary consensus

Equality DISCUSSION DESIGN LIVE STREAMING

MEETING DESIGN

MINDMAP

Empathy

FIELD RESEARCH

ISSUE BROCHURE

FACTS CHECK

TOOLKIT

SLIDO

EXPERIENCE SHARING

TRANSCRIPT

What are the essential elements of Open Government

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Civic Engagement

Transparent

Multi stakeholders Collaborative Meeting, Open Government | PDIS

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Conversation

What did everybody say?

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“ I empathize with their challenges more after the joint discussion.” “

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“ Issue clarification and discussion are very in-depth, unlike the other government meetings.” “

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“ We need much time to prep. Is there a simpler version? “ “

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“ Administrative cost is high, but the outcomes help us better understand citizen’s needs. “ Collaborative Meeting, Open Government | PDIS

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Q&A

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Thank you!

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