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Outside School Hours Care
PCYC Queensland continued to enhance its reputation as a leading provider of Before School, After School and Vacation Care in this state.
The Outside School Hours Care (OSHC) community welcomed 12 new services and enrolment numbers remained strong statewide. PCYC OSHC also continued to receive high satisfaction ratings from children and their families as well as the schools and clubs they support.
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A survey of stakeholders reported high satisfaction rating among school principals, which is reflective of a strong push to build upon relationships with schools.
PCYC Queensland Safer Communities and PCYC Queensland Outside School Hours Care collaborated to develop and implement Trauma Informed Practice training to address the social and emotional needs of children attending our OSHC services.
The project focused on the Cairns geographical area and took place in a series of three workshops which provided the understanding, tools and skills needed to work in an effective and trauma-informed way to support children.
The next phase of the project will involve ongoing coaching and support for Educators to reinforce the learnings of the workshops as well as the development of online resources to support OSHC Educators.
The project has demonstrated encouraging results with a decrease in incidents involving physical aggression.
PCYC OSHC is an immense draw card for our school. The [staff] are amazing and so obliging and helpful. Their communication is spot on.
The PCYC OHSC Service is doing well in catering for our school’s growth. Your service is excellent, clean and welcoming. Thank you!
Our PCYC team are very involved in all school activities, often volunteering time to assist in school events.
Individual bookings of children reported a positive relationship with educators
Sites
1.97m 90%
23,341 86%
Children enrolled of families satisfied or very satisfied
453,780 1,187,732 of families believe their child benefits from attending PCYC OSHC services of schools believe their OSHC service is meeting community needs
101 93% 35
