Helpful Information for Agency Notaries

Do you hold a Notary Public Commission for PCSO?

Q: May I obtain a new Notary Public Commission on my own?

A: No. The request to become a Notary Public for the agency should be authorized by the member’s chain-of-command and available budgeted funds confirmed. If there are no available funds, then a budget adjustment is required to fund the notary account for the cost of the notary, which is currently $111.95. Once permission has been obtained, contact Fiscal Affairs for a new notary application packet to complete and return, and a Fiscal Technician will send the completed packet to the Notary Public vendor, Troy Fain Insurance

Q: My commission is set to expire. When can I renew my commission?

A: Troy Fain will send a reminder notice to the Notary Public of an expiring commission about six months in advance. A renewal application cannot be submitted earlier than four months prior to the expiration date. Also, you may not use your new stamp until your commission expires.

Q: What are the steps required when applying for or renewing a Notary Public Commission?

A: For new applicants, a link will be provided to a free online first-time test to obtain your Certificate of Commission. The test could take up to three hours to complete. Taking the online notary course available through Troy Fain will cost an additional $25.00, so it is recommended that you complete the free course. The certificate is required by the State of Florida for all new notary applicants and must be printed out and submitted to Fiscal with the new notary application packet. Be sure to read and follow the instructions on the application

Innoprise Will Update To Citysuite

On August 3, the agency’s financial module known as Innoprise will be upgraded to a new version called CitySuite. The look and feel of CitySuite will be different and some of the navigation methods will change, but the content, functionality and processes are the same as in Innoprise.

Here are a few other changes to note: and fill it out completely. Applicants (both new and renewal) must hand-sign using full first and last name and full legal name for the notary stamp. No electronic or digital signatures will be accepted on the application. The completed packet can be sent via interoffice to Fiscal or e-mailed to Fiscal_Invoicing@pcsonet.com to be reviewed before submitting to Troy Fain. Once the invoice is received two to three weeks later, a Fiscal Technician will e-mail the Notary Public to request an impression of the seal before entering and approving the invoice for payment

• Your login credentials will be the same as your network credentials. You will no longer have to maintain a separate username and password for CitySuite and the password will automatically update when you change your network credentials.

• You can access Cash Receipts (now called Central Cash) from within CitySuite without having to log into a separate program.

• The Favorites Bar which was horizontal across the top of the screen in Innoprise will now be vertical on the left side of the screen in CitySuite.

Q: Who do I contact if I have questions about my Notary Public Commission?

A: Contact Fiscal Technician Diana Perez or Stacey Lyons.

• Some of the screens that used to have tabs for navigation will now have a drop-down menu instead.

Training material will be posted on SONET once the go-live date is established. When the implementation is complete Fiscal will begin scheduling CitySuite 101 classes (formerly Innoprise 101.) Check on SONET > Support > Training > Available Classes after the implementation date to register for these classes.