
3 minute read
USER-FRIENDLY PLATFORM MAKES ONBOARDING EASY
Leading brands appreciate the time-saving power of The Induction App.
In 2025, franchise owners are discovering the powerful benefits of The Induction Company’s fully digitised onboarding technology. It minimises paperwork, maximising efficiency and consistency for franchisors and franchisees alike.
When inducting people into your business, this affordable, game changing platform makes life easier. Feedback has been extremely positive, says The Induction Company founder and director, Sussan Ockwell. Not only about the technology itself, she says, but her company’s ability to quickly and effectively implement it. So much so that The Induction App won Diamond for Onboarding at the recent LearnX Awards in Australia.
The Induction App delivers a two-pronged benefit for franchises. “Not only can franchisors use it to streamline the onboarding process for new franchisees by replacing paper-based processes, but franchisees can also utilise the platform to onboard and train their new employees and keep all their HR files on the platform,” Sussan explains.
“Franchisors can see and manage their entire network, as well as establish base content and activities for all new employees, so everybody in the franchise is being inducted and trained to the same exacting standard.”
Andrew Kirkpatrick, GM of the 2024 Westpac Supreme Franchise System of the Year Driving Miss Daisy, says they chose the app largely due to Sussan’s approachability. “It was her ability to listen and quickly grasp the concept, form and content of what we had in mind for our business,” he says.
Understandably, taking on new drivers for a highly respected companion driving franchise requires strict procedures, and this all-new onboarding platform ensures no stone is left unturned when it comes to paperwork and regulations.
Ease and simplicity
Users of The Induction App are surprised by its ease. Horst Miehe, MD of Swimgym, says the app takes the pain out of paperwork with its seamless uploading and capture of all relevant documents. “It has made our induction of staff immeasurably easier. The friendly team there made the delivery of content easy. We were up and running in 30 days.”
“The app walks new franchisees through each stage of onboarding and induction, covering various topics with rich content, tasklists and quizzes, as needed. It allows franchisors to check franchisee progress and engagement to see how they’re going, and if help is required.”
For new employees, the onboarding app starts with a simple link, says Sussan. “It takes you from e-signing of employment agreements, through all paperwork, onboarding and learning, engagement and reporting.”
Due to its mobile-phone friendly platform, franchises across hospitality, retail, driving and home cleaning can benefit for fulltime, part-time or casual workers.
For franchisors, it starts with a 90-min meeting where structure, pathways and personalised branding requirements are discussed. Contact Sussan today.
Advertiser Info
The Induction Company
Contact
Sussan Ockwell
021 355 150
09 520 5820
sussan@inductionapp.co