Answering The CALL

Strengthening Families

25,000 Calls Handled

For many of the 50,000 northwest Ohioans the Area Office on Aging (AOoA) and its providers touch the lives of during the year, the first point of contact often begins with a phone call to the AOoA or stopping by the AOoA’s headquarters. During 2022, the AOoA handled about 25,000 calls, helping connect these callers with the information, programs, and services to meet their needs.

Retired nurse Jennifer Tillman said, “I just came to the Area Office on Aging for myself, as I have multiple sclerosis, and I have a twin brother who may need some assistance from here. Toledo has wonderful resources here. There are multiple programs available for just about

600 Received Care at Home through PASSPORT