PA Life Magazine - Summer 2022

THE GOING IS GOOD! Live events are back! Find out about Ascot Racecourse as we take a look at the hottest venues available this summer

PA PROFILES: Ashley Archer, PA at Standard Chartered and Anita Payne, Assistant at Schroders talk about life in the City

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WELLBEING AT WORK: Matt Ephgrave, MD at Just Eat for Business, discusses flexible working as the answer to less workplace stress

MANAGING GEN Z: Helen Day, Director of Positive Leaders and a generational researcher, on inter-generational workplace dynamics

THE MEETINGS SHOW: How to make the most of your visit to this must-attend event of best venues, suppliers and expert talks

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@PALifeMag facebook.com /palifemagazine uk.linkedin.com /in/pa-life @PALifeMag

WELCOME...

Welcome to my first issue of PA Life. It’s great to be here, working with a fantastic team, making sure we bring you, our readers, stories that are interesting, inspiring and helpful for your work as Professional Assistants.

I’ve had the pleasure of meeting some of you already at our recent PA Life Club Meet Ups. The Club is an integral part of what we do. It helps us connect and understand the needs and interests of PAs and EAs. You can read our latest news and discover the not-to-be-missed upcoming events on our Club pages (47-50).

PA Profiles are regular interviews of Assistants and in this issue we talked to two ‘City’ PAs – Anita Payne from Schroders and Ashley Archer from Standard Chartered.

We are thrilled to have a true British institution, Ascot Racecourse, on the cover of this issue. There is so much more to Ascot than its famous royal meeting. It’s a truly unique venue for meetings and events as Rob Paddon, Head of Sales at Ascot Racecourse, explains to us.

This takes me to our main feature for this issue – our spotlight on Venues. The events industry is enjoying pre-pandemic level demand at the moment, so do get your bookings in early to secure the venue of your choice. Turn to pages 27-41 for a wide selection of superb venues across the UK, from city hotels to country estates, to find out what they have to offer.

The right venue can make or break an event according to Liz Taylor, the founder of Lynn

“It’s great to be here, working with a fantastic team, making sure we bring you, our readers, stories that are interesting, inspiring and helpful for your work as Professional Assistants.”

Taylor Corporation. Liz has over 30 years of event experience and shares some of her top tips for negotiating with venues as part of our How To guides. We also feature advice from Helen Day, Director of Positive Leaders about How To work with and lead Gen Z. The results are in from our recent survey about what Assistants want from their working conditions in this new era of hybrid working. Thank you for everyone who took part! You can read the results of the research on pages 4-5.

Workplace wellbeing has risen to the top of most companies’ priority lists as it’s found to be, increasingly, the key to employee productivity and retention, as well as essential for good overall health. We’ve got great articles on the topic; Just Eat Business MD, Matt Ephgrave discusses how flexible working can reduce workplace stress while Lucy Eden, Founder of Be in Your Element, talks about one of the biggest challenges of today – connection to others, and to ourselves.

Career development through continued skills training is another important area for any professional. Adam Fidler focuses on the importance of ownership and being in charge of achieving your own career goals as an EA and PA. We’ll be back in September with our minds tuned to Christmas gifting plus many more great topics. Hope you enjoy the read. Don’t forget to check our latest stories, updated daily, at www.palife.co.uk. and to follow us on socials.

Marja-Leena Toseland, Editor

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[PA LIFE SURVEY]

What Assistants want from their working conditions New PA Life research has revealed that most Assistants expect – and want – to continue working remotely at least part of the week. Read on for more details...

HAVE YOU RETURNED TO WORKING FROM THE OFFICE?

IF YOU HAVE A HYBRID WORKING ENVIRONMENT, HOW MANY DAYS DO YOU WORK IN THE OFFICE?

<<Like many in all sectors, PAs are working remotely at least some of the week

I work some days in the office, some at home............. 76% Yes, full time............................................................................ 18% No, still full time at home .......................................................7%

<< 37% of PAs are working in the office two days a week

Two ............................................................................................... 37% Four ............................................................................................... 27% One ...............................................................................................20% Three – ........................................................................................ 17%

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PA LIFE SURVEY

What are your thoughts on flexible working?

Tweet us @PALifeMag

ARE YOU HAPPY WITH YOUR WORKING CONDITIONS?

IF YOU COULD DICTATE YOUR IDEAL WORKING ARRANGEMENTS, WHAT WOULD THEY BE?

<< The majority of PAs are happy with a hybrid working environment

<< Over 50% of PAs would like to work in the office either two or three days a week

Yes, I’m happy to work some days in the office and some days at home .............................................................................64% Yes, I’m happy to be back at the office full-time ............. 13% No, I’d like to have fewer days in the office ...................... 10% Yes, I’m happy to work remotely full-time........................... 7% No, I’m not happy to be back in the office full-time......... 3% No, I’m not happy to be working remotely full-time .........1% No, I’d like to have more days in the office..........................1%

Working in the office two days a week ............................ 30% Working in the office three days a week .......................... 24% Working in the office one day a week .............................. 20% Working remotely full-time ...................................................12% Working in the office four days a week ............................... 7% Working in the office full-time ............................................... 7%

WHAT BENEFITS DID/DO YOU ENJOY FROM WORKING REMOTELY?

WHAT ARE THE BENEFITS OF WORKING IN THE OFFICE, EVEN FOR ONE OR TWO DAYS A WEEK?

<< A better work/life balance and avoiding the commute are the key benefits of remote working Avoiding the time/cost of commuting .............................80% Having a better work/life balance ......................................80% I can work more productively with fewer distractions . 61% Spending more time with my family .................................29% I’ve been able to take up new hobbies/sport .................24% Lower childcare costs ..............................................................7%

<< But it’s important for us to connect with our colleagues in the office, and get away from the house

Being with colleagues and friends ........................................93% Having a change of scenery ................................................... 72% I am more productive in the office....................................... 17% I have no dedicated office space at home ......................... 17% It is difficult for me to do my job remotely......................... 14%

IF YOU ARE WORKING FROM HOME, OR HAVE A HYBRID WORKING ENVIRONMENT, DO YOU EXPECT TO RETURN TO THE OFFICE FULL-TIME?

WOULD YOU CONSIDER CHANGING YOUR CAREER TO ACHIEVE YOUR IDEAL WORKING CONDITIONS?

WOULD YOU CONSIDER A NEW JOB IN THE FUTURE IF IT DIDN’T OFFER FLEXIBLE WORKING OPTIONS?

No .........................................................74% Yes ........................................................26%

Yes ........................................................ 61% No .........................................................39%

No .........................................................68% Yes ........................................................32%

Our working lives have changed forever, and those of us in office jobs are unlikely to return full-time

The benefits of flexible working mean that PAs are willing to change jobs to achieve a better work/life balance

... and a strong majority now won’t consider a new position if the job didn’t come with flexible options

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WELLNESS

Be happy, be connected and be in your element Lucy Eden, Founder of Be In Your Element, talked to us about the importance of connection to others, and to ourselves, and how that is one of the biggest challenges of today’s way of living and working…

Let me ask you a question? How connected are you with everything you do? How connected would you say you are right now reading this article? Are you reading it on the move? Or sat yourself down with a cuppa and dedicated the time to really read and digest everything you are reading?

How connected would you say you are to yourself?

To your team at work?

To your family at home?

This year’s Stress Awareness Week and Mental Health Week both had a common theme between them: Connection.

Stress Awareness Week spoke of the importance of community. How coming together was fundamental to human happiness, and how this is important now, more than ever.

Mental Health Awareness Week raised awareness of the impact of loneliness on our mental health and the practical steps we can take to address it. The main point of action was to connect.

Globally everyone is adapting to the new situations we find ourselves in after a global pandemic. Going back to the workplace for some was a relief, for others an anxious time and for many, commuting to work never stopped.

Whatever the circumstances, and whatever the new solutions are, it has to be an arrangement that still allows colleagues to connect. Businesses and people thrive when connected to others and they thrive when they are connected with themselves. Making time to be together as a team is integral to a strong community spirit at work, and making time for yourself to be fully present is integral to bringing your best self to the workplace.

“

“Connection is why we’re here; it is what gives purpose and meaning to our lives.”

Brene Brown

As humans we are social creatures that thrive on having purpose. When you are deeply connected to what you do it gives you a sense of accomplishment, empowerment and that lovely buzz. Our goal is to help people get that buzz and get connected. We believe whatever you do, you should be in your element. We have some great examples of how you can do that...

Have you ever tried mindful crafting?

Really getting yourself immersed into the experience and your creativity, and fully connecting into the moments to create amazing things.

Have you ever tried African

Drumming? Drumming has been used for thousands of years to bring people together and feel united. Get connected and raise those vibrations all at the same time.

Have you ever tried a Happy Hour?

Dedicating just an hour to yourself or as a team doing something that releases the happy hormones. Maybe puppy yoga, hula hooping, dancing or mocktail making. What would make you happy in that hour, and bring a whole new meaning to the words ‘Happy Hour’?

Give something a go, what have you got to lose? www.yourelementevents.com

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OPINION

Own your career goals Adam Fidler, Founder of Adam Fidler Academy, the UK’s leading provider of education to EAs and PAs recently talked to a group of EA students about the importance of ownership in their careers. “Now, you might ask: Where has this word come from and why is it important? Over the last few years, in particular, through my client and in-house work, I’ve found many organisations say that a key attribute they are seeking in their EAs today is ownership...”

When you think of ownership, you may be tempted to think about ownership purely in the role that you perform.

Naturally, an EA needs to own their work, be responsible for getting things done, for performing well and for delivering on the service they provide. However, ownership extends further than that, and that’s why the clients I am referring to ask for ownership of a different kind.

Ownership also means that EAs and PAs now need to take charge of their career and their professional development. So, as well as owning their tasks and activities, the expectation is that they also own their career goals and objectives – rather than waiting for someone, such as the boss, to know that for them.

“

As well as owing their tasks and activities, the expectation is that PAs and EAs also own their career goals and objectives – rather than waiting for someone, such as the boss, to know that for them.

Let me ask you all a tough question: “Where do you, as an EA, see yourself in two or five years’ time?” It’s a hard one, I know, but you really need to have an answer. Because if you have, then you’ve clearly taken ownership of where you want to go in your professional life.

Far too many Executive PAs fall into the trap of saying, “I’ll just wait to see what happens,” or “I will see if my boss gets promoted.” That may have worked in the past, but in today’s competitive and ever-changing labour market, if you don’t know where you want to be, you’ll never move forwards. Without a plan,

you’ll drift and never achieve anything of any substance in life.

So, the next time the boss asks you, “Where do you want to be in two years’ time?” show ownership by knowing where you’re going and being able to articulate the answer. Have a vision for yourself; know your strengths and weaknesses, and put a plan together. I guess I’m saying: have a strategy for your EA career. Show that you have aspiration.

That’s how the bosses have got to be where they are – by taking ownership.

Why should it be any different for an EA? www.adamfidler.academy

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WELLBEING AT WORK

Is flexible working the answer to workplace stress?

Matt Ephgrave, MD at Just Eat for Business, discussed the results of his company’s recent survey about stress at work…

CREATE FLEXIBLE WORKING SCHEDULES Work-related stress has skyrocketed in recent years and data We now need to question: are the traditional 9-5 working suggest that a huge 17.9 million working days were lost to hours necessary? They may not account for childcare duties or stress, anxiety or depression in 2019/20. This not only for different people’s working styles. One worker may work highlights workplace stress’ sheer scale, but also that it was rife exceptionally well in the morning, but by the afternoon long before the pandemic struck. productivity levels may drop. It’s not a case of reducing hours, We ran our own survey at Just Eat for Business of 300 UK rather reallocating the hours to a time in the day that suits your workers, to understand their views on stress at work. One thing employees. Creating a trial of flexible hours and schedules can was clear - finding a work life balance in 2022 was hard. One monitor whether when employees try out their own hours to third of respondents found maintaining a work life balance the match their preferences, productivity is maximised. most stressful thing about work and just under a third (26%) In our survey, almost 40% (39%) of employees said they said meeting deadlines and dealing with workload were the would like to trial a four-day work week. This is another way to most stressful inducing tasks. offer flexibility to your teams, Now that the pandemic has allowing them more time to catapulted us into a new way of Over two-thirds of respondents achieve a work-life balance. working, it’s become all the reported that flexible working Whilst this seems appealing, it more apparent that as business may not necessarily address leaders, we need to move with policies could significantly fact that some team the times and think how we improve their stress levels at work. the members work well in the can reduce our employees’ morning nor decrease any stress. It may not be what we’re workloads causing stress. The key to this is trialling, trying out working on that is the cause of this, but perhaps when and different ways of working - and your employees will appreciate how we work. We need to think, does the classic 9-5 work for it too. everyone? Are traditional working models the most productive in 2022? In order to answer this, you can implement flexibility TREAT FLEXIBILITY AS A WORK ESSENTIAL, NOT A PERK into your working model, in order to test whether it really is Think back to pre-pandemic, and flexible working was a luxury. how you work that influences employee stress levels, and in As we shift our mindset with the world of work changing, we turn, productivity. also need to shift how we perceive flexible working. We Here are three ways you can implement flexibility should no longer treat it as a perk, but a way of every into your employee’s working schedule. day working. With employees knowing that this is an everyday aspect of their lives will relieve pressures LISTEN TO WHAT STAFF WANT, AT HOME and feelings of stress - giving employees the AND IN THE OFFICE freedom to conduct their days how they work When workplace stress builds over time, it can most productively. affect relationships outside of work, energy levels and mental health. To support your A FLEXIBLE FUTURE teams, you’ll need to continue to be Alleviating workplace stress has become high on flexible and responsive to people’s needs as the agenda for business leaders in 2022 - applying we navigate the ‘new normal’ and listen to flexibility into working practice can be an effective what they want. way of ensuring employees don’t become Over two-thirds of respondents reported overwhelmed with their tasks and day-to-day life. that flexible working policies could significantly The key is knowing what is right for your improve their stress levels at work. Feeling business and your employees. Flexibility as a listened to, heard and considered will go a long concept is also flexible so the level of way in easing workplace stress, so creating 1 2 flexibility that is right for your 1 meeting times to speak to your employees company will be found over or creating a survey for them to voice their time, leading to a happy opinions are all ways of reaching out to workplace. staff - and just this very act is essential in www.just-eat.co.uk knowing that you care.

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PA PROFILE

“In 2017 I felt I’d achieved everything I could in my job and was looking for a new challenge. I accepted a role as a Personal Assistant at a major international bank.”

We asked Ashley Archer, Personal Assistant to a Finance Director at Standard Chartered, about her career journey, the challenges, highlights and why she loves her role 14 years in…

I’m Ashley and I’m from Essex. I’ve worked as a PA in London for around 14 years. I’m a regular gym goer and like to try new activities and fitness classes. I am very close to my immediate family who all live local to me and have a beautiful six year old niece whom I absolutely adore.

I always knew I wanted to put my organising skills to good use, but the path to where I am today was challenging at the start. I wanted to be a PA and I had my sights set on working in the big city, but was constantly told by recruiters that I didn’t have enough experience. I had left Sixth Form with A-Levels and was working locally as a Site Secretary in an interesting role in the reception office (or cabin!) of a building site of a brand new secondary school. I was doing everything from registering drawings, liaising with architects to making cups of tea and gained a lot of experience both personally and professionally.

In my search for my dream role in the ‘big smoke’ I struggled to get offers as most employers wanted several years of work experience, but at 19 years old I was just starting my career. Then one day I got the phone call I’d been waiting for, a consulting company had a temporary role and would like me to start as soon as possible. The job was based in Canary Wharf where I was employed as a junior team assistant and the experience I gained there was immense. It was apparent from day one that construction and professional services industries are extremely different! I thrived in this role and stayed with the company for over 10 years, progressing through the ranks, gaining more experience, skills and was able to move into more senior positions.

In 2017 I felt I’d achieved everything I could in my job and was looking for a new challenge. I accepted a role as a Personal Assistant at a major international bank. It was a scary prospect and totally outside of my comfort zone – a new boss, a new train journey, new friends. But I was confident, determined to succeed and excited to take on a new challenge.

I have now been in my current role at Standard Chartered for almost five years as a Personal Assistant to a Finance Director and I still love it. I love that every day is something different and that I have the opportunity to get involved in projects outside of my ‘day job’. I love the culture within the company, the positive attitude and genuinely feel that I’m making a difference. I’m a big believer in what you get out is what you put in!

You can read Ashley’s full story at palife.co.uk

Ashley Archer Personal Assistant at Standard Charted

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Anita Payne

PA PROFILE

We sat down with Anita Payne, Assistant in Pan European Equities at Schroders. She shares top tips and insights from her role, and discusses the rapidly changing workplace, plus the need to look after the wellbeing of you and your team…

“I’ve worked for Schroders since 2018 and love the company and my job. I’ve been an Assistant for over 26 years and my roles have ranged from supporting senior management on a one-toone basis, to looking after a team of 27 at Schroders. I fell into the support role when an employment agency sent me for the wrong interview, but I haven’t looked back since.

I work with a great team and I’m very lucky to have an amazingly supportive and approachable line manager.

The role is busy, varied and sometimes challenging, these are all aspects I enjoy. I especially love organising events and my current role didn’t officially incorporate this, so I joined the Sports and Social Committee and now get to organise events for the company. These are great for networking and staff morale.

TOP TIP: Get involved.

The role of a PA has changed hugely with technology and flexible working. I found my biggest challenge working from home was scheduling a break into my day, but I’ve now got into the habit of doing this. A walk outside is great for my mental and physical health. Time in the office is important too as it keeps me connected to work and my peers and stops feelings of isolation.

I’m working for a large number of people which presents its own challenges as I need to cater for different personalities and needs. Time management and being attentive are really key.

Travel bookings and expenses took a nose-dive but are now very much on the increase. One of my favourite tasks is processing expenses so I’m happy about that. I also now manage more hybrid meetings with some staff being in the office and others dialling in remotely. This works well with the video conferencing technology we have in place, it’s become invaluable in my role.

I wouldn’t go out without the Outlook App on my iPhone/iPad now, as I can work ‘on the go’. This way I don’t miss anything time critical and remain up-to-date.

I’m also a Mental Health First Aider and MINDS ambassador and keen to explore these areas more and to learn new skills in these areas.

TOP TIP: make time for yourself, relax and do things you enjoy, eat healthily, get plenty of sleep and exercise, talk about your problems with someone you trust and be proud of what you’re good at. I try to bring energy, positivity and enthusiasm to work with me every day.

You can read Anita’s full story at www.palife.co.uk

“I’m working for a large number of people which presents its own challenges as I need to cater for different personalities and needs. Time management and being attentive are really key.”

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HOW TO...

How to negotiate with venues for a successful event

Liz Taylor, founder and CEO of leading event planners, the Taylor Lynn Corporation, and Liz Taylor Consultancy, has been at the forefront of the UK event scene for over 30 years. She shares her expert advice on negotiating with venues…

Event planning can be one of the most fun and rewarding aspects of a PA’s role, not least when you’ve organised the whole event, right through from choosing the venue to the Ubers home.

Here Liz talks venues, and more specifically, how to negotiate with your venue to deliver an even more successful event. Liz has a strong rapport with venue staff all over the country, and in her words, “a good venue can make or break an event, often the key to success is as much about managing relationships as it is about bricks and mortar.”

“

Look beyond the immediate cost When considering how to negotiate with a venue, you might think that the only bartering point you have is the price. But there a raft of hidden extras that you could get included, if cost is nonnegotiable. Early set up for instance is invaluable for minimising event day stress. The team might also allow you to use the items they have on site, which make an event extra special. Luxury linen, lighting rigs, candelabras - you name it - all of which will the bring down

your guests leave by a designated time, keep your side of the bargain. It’s then easier to stretch the rules in the future!

This could be bringing something Set out your expectations unusual into a venue or requesting It’s much easier for a venue to deliver things they don’t allow such as your own against your objectives if you are clear DJ, musicians, or photographer. on the levels of service you expect from I’ve done everything from repainting the outset. Those who know me would an event room, temporarily replacing probably describe me as being direct carpet, to constructing a When considering how to negotiate multi-layered event production in the grounds with a venue, you might think that with a medieval village and the only bartering point you have is a hidden dining area built the price. But there a raft of hidden beneath a temporary floor.

Most venues will only extras that you could get included, allow clients they trust to if cost is non-negotiable. bring wild and creative ideas into reality. and demanding, neither of which I Be in it for the long term would view as a negative. Especially in Just as with any business transaction, event planning. Just to be clear, this good venue negotiations come by never means being rude, but building relationships. If you have used a communicating properly what is venue once there’s nothing wrong with expected of the venue team and going back. You can bring fresh ideas to maintaining the quality and service. a space, so that it doesn’t feel like the same party. Repeat bookings come with Earn their trust added bonuses, such as being offered Of course, expectations work both ways.

So, if you’ve promised to leave the venue the best dates in high season. www.tlc-ltd.co.uk | @taylorlynncorp in a certain state of tidiness or to have the cost of an event, while elevating the experience for guests and client alike.

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HOW TO...

How to lead Gen Z in the workplace Helen Day, Director of Positive Leaders and a generational researcher, has some ideas that will help…

In this post-pandemic world, leaders face several challenges in increasing engagement in the workplace. Not least is finding ways of engaging the newest generation to enter the workforce, Generation Z. Two billion are coming into the workforce, and they will bring about the most significant generational shift the workplace has ever seen. We need to recognise their unique characteristics to differentiate our approach so that we not only acquire but retain this newest talent.

Many Gen Z’s coming into the workplace have little or no work experience. Alongside the rise of technology and social media, this is also the generation which has spent less time face to face with their peers. This generation wants but may not know how to build positive relationships necessary for a flourishing work environment. We need to provide relevant training and development for this to occur whilst role modelling the behaviours we want to see in the Gen Z. Gen Z is turning up on day one,

“

Despite a lack of work experience, this cohort has a lot to offer.

wanting to use their voice irrespective of age or experience, which many find pretty aggravating. However, it’s worth noting that Gen Z has come from a cultural background both at home and within educational settings where they have been encouraged to use their voice. So, do we try to silence them? Far from it. We need to manage it. Despite a lack of work experience, this cohort has a lot to offer. An opportunity to reverse mentor, or to lead on a social initiative at work, may well be the key here to engaging this cohort whilst giving them the voice that they want in the workplace.

Feedback is crucial to this cohort.

Long gone are the days of waiting for a yearly performance management review.

Our latest cohort is looking for a daily dose of feedback. This is the cohort that will respond well to coaching conversations. Leaders could implement

regular coaching questions into their everyday vernacular and offer real-time feedback, which will help support the growth of individuals, teams, and organisations.

Gen Z perhaps has more reason than previous generations to experience psychological concerns (e.g. climate change, global pandemic, environmental issues, wars, exposure to harmful content on social media, lack of face to face connection leading to feelings of isolation, to name but a few). They are looking for companies that take wellbeing seriously. Prioritising mental health and embedding a positive workplace culture is essential if you want Gen Z to thrive at work.

Above all, when it comes to managing Gen Z – be curious, be human, be kind, and be the difference that makes the difference. www.positive-leaders.co.uk

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MEETINGS & EVENTS

How is the meetings & events industry awakening?

An interview with Emma Bason, Director of Meetings & Events UK at American Express Global Business Travel (Amex GBT) about being global but acting local...

How can you help professional assistants to arrange outstanding meetings and events for their companies? And how does that differ from other meetings and events service providers?

What would you say your typical meetings or events client is like in terms Our first action is to listen. We need to understand what you already do, where of company size and industry? you have been and what challenges We support a wide range of services have presented themselves along the way.

Understanding your We have the benefits of a global meeting and event infrastructure but are very much objectives is key. Your company’s goals will drive aligned with local nuances, culture the shape of the event. We and teams. need to understand what Amex GBT is a global level of support you may operator. How do you cater need. We are adept at for the local needs of offering the right level of support – including venue sourcing, event meetings and events clients? leading from the front or supporting in management, attendee registration, Meetings & Events, as part of Amex GBT, the background. We can flex our service creative production and travel for is a global network of event level, visibility and delivery according to meetings. Typical meetings for us could professionals. We have a global and include an island-based incentive trip and the environment we operate in, regional leadership team but the appreciating that every client and event entertainment for a client’s 50 top individual countries are managed locally. performers, a local pharmaceutical event is different. It’s important for the event We have the benefits of a global planning experience to be a positive one with education content for 100 doctors infrastructure but are very much aligned for all. or a 10-person internal team meeting at with local nuances, culture and teams. an airport location. Our range is vast and It’s critical to our event delivery that we Find out more at: our teams are skilled in different types of are closely connected to our clients at a www.amexglobalbusinesstravel.com/uk event execution. local level. You can be assured of local As a Meetings and Events professional, what do you enjoy most about working in this industry?

Its people! In 25 years, I’ve worked with the most interesting people from across the globe. Events throw combinations of people together in the most pressurised situations. They come together to deliver outstanding events, and then it’s on to the next one – you don’t know when you’ll cross paths again, but it’s a solid community driven by determination, grit and excellence.

points of contact to work with; our UK & Ireland teams are based across the countries – some office based and many based virtually.

“

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ASCOT

Ascot Racecourse has much more than horse racing to offer We caught up with Rob Paddon, Head of Sales at Ascot Racecourse, to talk us through what the racecourse has to offer…

Mention the word Ascot, and most will think of the world-renowned Ascot Racecourse, home to Royal Ascot – one of the most famous sporting events in the global calendar. What’s lesser known is that the racecourse offers so much more than simply a destination horse racing venue. It has also earned a reputation for creating world-class dining experiences which cater for all events and occasions of every shape and size.

With over 300 spaces Ascot has a space to suit every event requirement, along with the breadth of innovative dining choices for every taste and budget. And all this less than an hour from London.

Ascot Racecourse hosts 26 annual race days. Outside of horse racing, what types of events does it cater for?

The venue is so diverse and flexible that it has the ability to host a small meeting for five or a large festival style event for thousands. Whether hosting a board meeting, Christmas party, awards dinner, networking event, exhibition or conference, with over 300 individual spaces, every event will feel that inescapable sense of occasion we’re so well known for.

Talk us through the variety of spaces at Ascot and the facilities that are available.

We have a wide range of indoor and outdoor spaces all with the prestigious Ascot backdrop that is steeped in history.

They’re each available for private hire under the management of our Events at Ascot team. Indoors, we have function rooms within the grandstand, from a private box for small meetings of up to 10, to our larger spaces such as the

Parade Ring Restaurant, Ascot Authority Suite, Windsor Forest and ON 5 with the flexibility to hold up to 400 delegates.

For much larger events, we have our concourse, The Pavilion, and the Furlong Club – which is available during the summer and autumn season – with each space hosting up to 3,000 people. Every space is equipped with bespoke state-ofthe-art AV and technology facilities, complemented by truly exceptional service and catering provided by our innovative in-house hospitality team – 1711 by Ascot.

You refer to the events space at Ascot as a blank canvas. How do you inspire event planners to visualise their plans and bring them to life?

We refer to it as a blank canvas venue because the possibilities are endless. We understand the event purpose and requirements, and our creative events team works closely with client planning to map out the options. We walk the space and make sure every inch of lawn, function space and even furniture is utilised to maximum effect to ensure that we create a memorable occasion while

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being a functional event. Taking that physical journey through the venue allows collaboration between our own team and the client which in turn brings the ideas and concepts to life.

What catering options do you offer?

The breadth of innovative dining at Ascot is exceptional. No matter what style, size or time of day an event is taking place, we provide first-class catering options that perfectly fit every occasion.

Breakfast, lunch, afternoon tea or dinner.

A BBQ, picnic, buffet or gourmet canapés are just a few of the options available. We look to make the process as simple yet flexible as possible, so our

service format to the individual dishes served. That range and diversity is what we love and ensures every event is one to remember.

What are the key trends to look out for in the sector in 2022/23?

How do you showcase your event spaces?

It’s currently all about reconnecting. We are Full details of all available spaces are on seeing that our clients are eager to get back our website and are supported with to in-person events and bring teams imagery and video case studies that offer together to regroup, strategise, reward, and visual inspiration to clients. We encourage celebrate. The many missed event planners to come events of the past two years on-site and work with our have stimulated an appetite to team to find the perfect Whether hosting a board meeting, do things bigger and better than solution that aligns with the Christmas party, awards dinner, ever before. Any event at Ascot purpose and objectives of networking event, exhibition or offers a real sense of occasion, their event. That in-person making it the ideal venue to interaction that we’ve all conference, with over 300 reconnect with the world and lacked for the past couple individual spaces, every event will say ‘we’re back!’. of years is so important and feel that inescapable sense of In terms of food-led trends, it’s great to have that back. we’ve launched new menus We put on dedicated occasion we’re so well known for. offering tasting bowls, grazing showcase events for stations and festival style buffets planners, PAs and agents, in response to clients looking for more social with our next one coming up this summer. delegate package includes breakfast, dining concepts – something that doesn’t refreshments, and a three-course lunch The idea is to give a snapshot of the action compromise on service or food quality while which is ideal for clients who want and excitement that comes with an event still feeling relaxed and sociable. Plant-based everything within one package. There is at Ascot. It’s about giving planners the dining and our innovative dishes continue to also the flexibility to adapt and add to opportunity to explore our award-winning be popular choices with our clients. every package or menu we offer for food, service, facilities and entertainment those who want to add their own touch. in real life – there really is no better way to For further information or to arrange a For those who want a truly tailored experience our offering! If you’re site tour, please visit www.ascot.com/ experience, we work with clients to build interested in attending future showcase eventsascot or call 0344 346 3611. fully bespoke packages, right from the events, please email events@ascot.com.

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THE MEETINGS SHOW

THE MEETINGS SHOW Celebrating its landmark 10th edition this year, The Meetings Show is returning live to ExCeL London on 29-30 June 2022...

THE MEETINGS SHOW 2022 HIGHLIGHTS This year celebrates the 10th edition of The Meetings Show which returns live to ExCeL London on 29-30 June 2022.

The show will be a hotbed of innovation and a must-attend event for PAs and EAs looking to boost their knowledge of the meetings and events sector and stay on top of the latest product updates and trends.

up-and-coming technology suppliers to exhibit. This helps attendees to discover the hottest new event tech innovations.

catering for non-drinkers, greenwashing and mental health delivered by a stellar line-up of industry experts.

HOSTED-BUYER BENEFITS Buyers attending as part of the show’s hosted-buyer programme can also attend the half-day pre-show conference on Tuesday 28 June. It will kick off with an opening keynote from Claus Raasted, director of the College of Extraordinary Experiences, followed by sessions in event intelligence, ALL-IN-ONE SOLUTION Attending The Meetings Show social sustainability and the Attending The Meetings Show benefits of engaging with streamlines the planning streamlines the planning process by local communities. process by providing all your providing all your event solutions in The hosted-buyer event solutions in one place. one place. Go around the world and programme provides many Go around the world and benefits including a connect with hundreds of suppliers connect with hundreds of dedicated appointments suppliers in just two days. in just two days. diary to book pre-scheduled Exhibitors returning in 2022 meetings, support with travel include VisitScotland, Hard and accommodation and more. programme, which kicks off with an Rock Hotels, Melia and Liverpool There will also be plenty of opportunities opening keynote by Olympic medallist and Convention Bureau, while newcomers to to socialise with industry peers from the World Athletics President Lord Sebastian the show include hotel groups Barcelo, Great Hotels of the World and Dalata Hotel Coe, will feature ‘strategy-focused content’ official Hosted Buyer Welcome Reception to countless networking events taking streamed into five key areas – Innovation Group and destinations Greek National and Trends; Technology; Meetings Design; place throughout the show.

Tourism, Zimbabwe National Conventions ExCel is now easier than ever to access My Learning and Personal Development Bureau and Istanbul Convention & Visitors thanks to the new high-speed Elizabeth and Marketing.

Bureau. line. To register for the show visit Expect wide-ranging, topics such as the New for 2022 is TMS Introducing which www.themeetingsshow.com metaverse, diversity, sexual harassment, provides an affordable solution for EDUCATION HIGHLIGHTS If you’re eager to learn and stay on top of trends on how to develop yourself and the business events you organise, make sure to set aside time to attend some of the many education sessions on offer.

This year’s thought-provoking

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HOW TO GET THE MOST OUT OF The Meetings Show 2022 is a mustattend event for EAs and PAs who want to find inspiration, meet with the best venues and suppliers to elevate their events, and develop their personal knowledge and skills...

With so much to see and do across two days – this year’s show will feature more than 500 exhibitors, 49 education sessions and countless networking events – planning your visit can feel a bit daunting.

Here are our top tips on how to maximise your time, make meaningful connections, and get the most out of the show…

CHECK OUT WHO’S THERE Make sure to familiarise yourself with the extensive exhibitor line-up before you go. This year’s show will feature a broad spectrum of suppliers from across the meetings and events sector and the world, including destinations, destination management companies, hotels, conference centres, venues, and technology suppliers.

Once registered, write a list of companies that you would like to meet with and reach out to them beforehand via the Swapcard platform, where you can schedule meetings. Look at the events you have coming up and prioritise meeting with suppliers that could help with those briefs.

If it’s more general inspiration you are after, the convention bureaux area is a great place to start, as they often feature several partner hotels and venues all on one stand. This year’s show will feature convention bureaux from all four corners

of the UK as well as regional bodies VisitBritain, Visit Belfast, VisitScotland and Visit Wales.

GET READY TO LEARN Set aside time on both days to attend some of the many content sessions on offer, which will explore subjects such as mental health, sustainability, event marketing, diversity and inclusion and wellbeing.

Learning sits at the heart of the show, and this year’s inspiring education programme, featuring more than 85 speakers and covering 22 hours, is streamed into five key areas – Innovation and Trends; Technology; Meetings Design; My Learning and Personal Development and Marketing – to make it easy for you to select the sessions of interest to you.

Stay on top of all the latest tech in the Event Tech Tour, which will allow you to swiftly see and learn from leading technology suppliers, get tips on how to create more engaging and immersive experiences, or learn from sustainability experts how to reduce the environmental impact of your events.

MAKE THE MOST OF NETWORKING OPPORTUNITIES Networking can be intimidating in any context, and especially so at trade shows. Posting on social media channels

is an easy way to share that you will be at the show and potentially make new connections beforehand. A Gleanin link is supplied at registration to make this even easier for you. Don’t forget to tag the trade show and use their event hashtag to ensure more people see your post and ask anyone attending to let you know in the comments.

Overcome networking nerves and come prepared by brainstorming some icebreaker questions to get the conversation started – instead of asking someone what they do, why not ask what they thought of the keynote session? And remember it’s less intimidating to approach someone standing by themselves than it is to break into a group who’s already chatting.

Keep an eye out for on-stand drinks receptions later in the day – these are often where some of the best contacts are made. If you attend the show as a hosted buyer, ensure you go along to the Hosted Buyer Welcome Reception aboard HMS Belfast on 28 June to make connections early. And don’t be afraid to ask the people you meet throughout show days what their plans are for the evening – it might just bag you an invite to their after-show networking reception!

To register, visit: www.themeetingsshow.com/register

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BUSINESS TRAVEL SHOW EUROPE

What’s new for 2022 at Business Travel Show Europe In a couple of weeks, the doors to Business Travel Show Europe will open at ExCeL London, uniting thousands of travel professionals as the industry continues to drive the powerful return of business travel worldwide...

With almost 200+ world class exhibitors and 80+ expert speakers at the show, it’s the perfect place for PAs and EAs to find new suppliers, meet new people to share tips and tricks with, and learn how to re-evaluate and refine your travel reprogramme as we emerge from the pandemic. Or, if you’re completely new to business travel, it’s an equally brilliant place to learn all the basics to get started in a friendly, judgment-free environment.

FIRST TIME AT BUSINESS TRAVEL SHOW EUROPE? Exhibitors, conference sessions, meetings, networking and social events - there’s a lot going on at Business Travel Show Europe, so if it’s your first time at the show, check out the show guide on the website. It explains who you’ll meet, what’s on the conference programme, how to prepare and, most importantly, how to book a free pass.

EXPLORE OUR EXHIBITORS The exhibitor list is jam packed with suppliers, from airlines and accommodation, to taxis, tech disruptors and travel management companies. You can explore the list on the show site and filter your search based on your needs, including an option to highlight exhibitors on the Ethical Travel Trail and search by regions suppliers operate in.

VIEW THE CONFERENCE AGENDA There are nine Fundamentals sessions on this year’s agenda. Always popular with the PA community, the Fundamentals cover everything from finding the right technology or TMC, to creating your own travel policy and introducing more sustainable options to your programme.

You can find the Fundamentals by clicking on the ‘filter’ option – or you can also take our super short quiz to instantly

identify the best sessions for you.

JOIN US FOR COCKTAIL HOUR. OR THREE It wouldn’t be the Business Travel Show Europe we all know and love without the infamous exhibitor cocktail hours. CTM and FCM kick start things at 15:00 on Wednesday 29 June, followed by AMEX GBT, Edyn Group and Trailfinders, and culminating with the show’s Happy Hour on the BTN Group stand.

Business Travel Show Europe runs from 29-30 June 2022 at ExCeL London.

Co-located for the first time with TravelTech Show and The Meetings Show.

Free to attend PAs, EAs, HR and facilities managers who book travel as part of their role.

For more information and to plan your visit please see www.businesstravelshoweurope.com

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VENUES

A RETURN TO LIVE EVENTS IRL events are back on the agenda. With that in mind, PA Life rounds up some of the best venues to discover in 2022 and beyond… >>> BUTLIN’S BOGNOR REGIS All three Butlin’s resorts bring everything a client needs for an event, all in one place, under one contract. With multiple venues and catering options, and with 603 bedrooms across three hotels on resort, delegates are able to enjoy single occupancy for the duration of their stay.

The flexibility of the new Studio 36 venue is another key selling point. We recently held an exhibition at Studio 36, and the Butlin’s team saw this as an opportunity to showcase the versatility of the venue and resort to support client needs.

Dan Elliott, National Sales Manager for Butlin’s Conferences & Events said “Studio 36 is a new venue for us, so to see an exhibition in

there for the first time is very refreshing and exciting. I was very impressed when I walked into the venue. One of the biggest appeals in using

Studio 36 is the venue’s versatility. For this event it was easily cut in two. Another benefit is the ease of loading into the venue. We have 15

entrances, a loading dock and all on the ground floor.

Perfect for any organiser when setting up their event.” www.butlins.com

and opposite the fabulous Royal Deer Park, Bushy Park.

The Kings Arms is a perfect base for exploring the nearby attractions and the

sites of London and unwinding tired legs afterward in the bar.

The hotel and restaurant is open Wednesday (for dinner

only) to Sunday for breakfast, lunch and dinner, we look forward to welcoming you.

>>> KINGS ARMS HOTEL Kings Arms is a small boutique hotel with 14 beautifully renovated rooms, a stunning lounge, cocktail bar and terrace. Our restaurant, The Six, serves fabulous British cuisine. All of our ingredients used are, wherever possible, locally sourced – we are very keen to support the many local producers and sellers in the area. Perfect for any event, corporate or special occasion, big or small. We create bespoke events and menus to suit yours and your clients’ needs and budgets.

We have an enviable location, nestled by the Lion Gate of Hampton Court Palace, overlooking its maze

kingsarmshamptoncourt.com

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Woodland Creation.

We’ve also invested in a fleet of hybrid and electric machinery for our golf courses which have achieved GEO certification for the second year running in 2021 and contributed to us being

shortlisted for Environmental Golf Course of the Year 2022.

Also offered is a five-day residential Health Programme, centred around gut health and delivered by a team of wellness experts. Our meetings and events can also

include workshops on wellness, such as nutrition or resilience, and our menus feature gut-friendly dishes and draw on our field-to-fork food philosophy and organic farming principles.

We’re able to meet the increasing demand for outdoor wellness activities by offering taster sessions of yoga, breath work, forest bathing and guided walks, in addition to the golf, flying and driving experiences we’re known for.

Goodwood’s food philosophy is equally green.

Home Farm became the first 100% organically fed dairy in the country. All our animals are born and reared at Goodwood receiving quality care throughout their lives and the best possible diet, ensuring zero food miles. www.goodwood.com

The new packages include hiring of The Runnymede’s professional meeting spaces, buffet dining at the signature riverside restaurant, Leftbank, or freshly made picnics on the expansive outdoor lawn and a selection of refreshments

such as smoothies and ice creams to be enjoyed throughout the day. Groups who choose the ‘Stay’ package can enjoy access to the award-winning spa, a delicious BBQ dinner against a beautiful backdrop of the River Thames, and an

overnight stay, topped off with an energising breakfast to kick start the next day.

Available for a supplementary fee, outdoor activities include skippered boat trips, outdoor yoga sessions and fun laser clay or archery sessions. www.runnymedehotel.com

>>> GOODWOOD Goodwood recently declared that it will become a carbon neutral estate by 2030.

Director of Estate Sales, Isobel Starbuck, shares highlights of Goodwoods’s sustainability journey...

Goodwood Hotel has just been nominated for the Catey’s most sustainable business award in the UK hospitality industry. The hotel’s new £6 million biomass will provide all the hot water and electricity to the hotel, dairy, Goodwood House and offices.

We also completed one of the biggest tree planting projects in Southern England last year, a total of 78,000 trees were planted which earned our forestry team the All-England Woodland Resilience Award for

>>> RUNNYMEDE HOTEL & SPA The Runnymede on Thames has launched two brand new delegate packages for the ultimate summer get together; the Summer Sizzler ‘Day’ delegate package, for groups of six or more looking to spend the day at the hotel, and the Summer Sizzler ‘Stay’ delegate package, for groups of 20 or more looking to stay overnight.

The new packages are designed for delegates to make the most of the warmer months and encourage colleagues to get together outside the office, whether that be for an annual company trip to enjoy fun team-building exercises, or simply for a scenic location to host a meeting or event.

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>>> ROEHAMPTON VENUES It’s time to get the team back together and have some fun.

Creating Inspiring Moments.

Roehampton Venues were delighted to welcome guests, teams, friends, and family back together in our glorious grounds in 2021. This summer we are going bigger and better with a range of party and team building packages.

Our Grade Listed building Grove House with its terrace and beautiful gardens are a perfect setting to bring your team back together whether it is an afternoon tea, BBQ or a summer party we are on hand to create the perfect setting and create fantastic memories.

Looking for a meeting before? Our Elm Grove Training Centre is a unique conference space situated on

the third floor.

The Oak Suite has floor to ceiling windows with views of the surrounding grounds and lake. Your guests can also lunch in our Lime Tree Suite with an outside terrace and views overlooking the city.

How are we keeping guests

safe?

We are accredited with ‘Good to Go’ from Visit Britain and ‘Aim Safe Venue’ awarded by The Meetings Industry Association. We consider the best format for your event to ensure guests feel comfortable with distancing and flow within the

venue offering enhanced cleaning and sanitising stations throughout. We have updated catering menus and we are here for you with guidance and support to help you navigate your event planning.

Dates still available this Summer and our team would love to hear from you! www.roehamptonvenues.co.uk

We’re a team that knows what corporate business wants and we look to support our PA and EA customers as much as we can. Taking on responsibility and giving back time, being easy to work with, flexible

and consultative. We know senior executives prize luxury, space, and stylish environments, supplemented with fine food and yes, a great cup of coffee. But we also know that business needs to be

sustainable and ethical.

The Eastside Rooms was built, and still runs with these values at the forefront. That’s why we’re looking forward to the next year here in Birmingham’s east side. www.eastsiderooms.com

>>> THE EASTSIDE ROOMS The Eastside Rooms celebrated its first anniversary earlier this year and, despite opening during a pandemic, it’s been a successful launch for Birmingham’s newest conference and events facility.

Maybe it’s the fact that we’re a part of the Birmingham Story, the city which will be hosting the Commonwealth Games this summer, and is bustling with much infrastructure and transport development, reaffirming its place in the centre of the UK. But most likely it’s because The Eastside Rooms is very good at hosting your events, be it a company conference, a Christmas party, a board or creative meeting.

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>>> WWT LONDON WETLAND CENTRE WWT London Wetland Centre is an idyllic venue located on the banks of the River Thames in Barnes. It’s a wildlife charity that works to support conservation and is home to some rare and beautiful wildlife.

Set in 42 hectares of scenic lakes, pools and meadows, the reserve offers a unique setting with first rate facilities and catering for all needs, from informal to formal options including reception drinks on arrival.

Our event space is flexible with rooms seating 10 – 150 delegates, equipped with

smart screens, wi-fi and PA systems.

The Water’s Edge Room has a private decked balcony, offering stunning dual aspect views over the reserve and towards central London.

The Observatory is a split level with floor to ceiling windows offering panoramic views of the tranquil reserve

Century listed building with the Priory Hall, Hadsley Room and Conservatory available offering well over 300m2 of conference space.

Ware Priory was extensively renovated in the early 1990s and many original features, including wattle and daub, have been uncovered and

preserved for interest.

Fletcher’s Lea is bright and contemporary and can be used as one suite for up to 220 people theatre style, or can be divided into two or three separate rooms with AV facilities in each. At 178m2, it is one of the largest meeting venues in

edged with the London skyline.

Thames H20 Building is a state of the art meeting room incorporating large smart screens. With a glass fronted entrance foyer and a covered deck area overlooking the reserve it’s a flexible space for all events. www.wwt.org.uk

>>> WARE PRIORY Every business needs time away from the daily routine to develop ideas and review direction, and we have that space for your business to meet, focus and be inspired.

Our rates are very competitive. and our award-winning Catering Partnership offers a first class service from self service tea and coffee, to a fully serviced conference with breakfast, lunch and refreshments throughout the day. All of the necessary AV equipment, stationery and free wi-fi are supplied, as is fee parking onsite on a first come first serve basis.

There are two distinct meeting venues situated within seven acres of picturesque riverside gardens.

Ware Priory is a 14th

Hertfordshire and is suitable for conferences, exhibitions and much more.

The tranquil riverside location makes Ware Priory the perfect place to absorb information without the interruptions of everyday life. www.warepriory.co.uk

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>>> MARRIOTT HOTELS Marriott Bonvoy’s portfolio of UK hotels introduces a new Day Delegate Meeting Package to bring your team back together.

Although restrictions have lifted and meetings and events have returned to ‘normal’, the new era of home working and virtual meetings has given less desire and less need for delegates to attend in person. In fact, speaking to top UK meeting bookers, “getting people together” is their single biggest challenge created by Covid.

However, the togetherness, interactivity and engagement of meeting in-person just hasn’t been replicated by virtual meetings. That’s why 81% of meeting bookers surveyed plan to increase face-to-face meetings this year.

Recognising the need for meaningful connections, Marriott Bonvoy’s UK hotels have launched a new day delegate meeting package, the Better Together Delegate Package, across a portfolio of over 45 hotels in the UK. Reuniting teams and re-awakening team spirit, the package enhances the meeting experience and

enables colleagues to reconnect and celebrate after spending so much time apart.

It includes a welcome gift for every delegate, enhanced breaks and an after-work drinks reception.

There are also expert Meeting Makers on hand to plan and coordinate your meetings.

When you book an eligible

meeting before 31st December 2022 and hold it before 31st March 2023, you are rewarded with 5% off and double Marriott Bonvoy points to redeem for free night stays and upgrades at over 7,600 hotels worldwide. meetingsmademarriott. co.uk Petrina.Johnson-Rai@ marriott.com

you can think of! They can organise many different team building activities and games to get your staff back together socialising again… fostering social connection might be just the perfect recipe to get employees to

return to the office. Picture clay pigeon shooting off the back of a boat, giant garden games on the top deck in the sun or maybe a casino night with a Bond theme. Let your imagination run wild.

A summer party, a

Christmas party, awards ceremony, a business lunch or hosting International colleagues - City Cruises Charters will show London in an exciting and unique way! www.cityexperiences.com

>>> CITY CRUISES Work from home two days a week, three days a week, or not back at the office at all?

Currently, it seems harder work to get people back in the office than any other task.

There are endless meetings and articles about how to get your staff back to the office, many of them promoting fun activities to entice people back to the office and socialising again.

But if you need something a unique and fun that will get everyone talking about it for weeks after, take a trip on the river.

City Cruises have a range of delicious menus to choose from, drink packages to suit any budget, along with the option for almost any sort of entertainment

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>>> THE JOCKEY CLUB At The Jockey Club it’s not just on the track where all the action happens. Known for world-class horse racing, Jockey Club Venues also offer versatile and flexible space for exceptional quality conferences and events, throughout the country.

With 15 venues across the UK, all with excellent road and rail links, you are never far away from an awardwinning Jockey Club Venue all of which offer first class conference and event facilities.

Whether it’s business or pleasure, our unique and iconic venues can be hired for a multitude of events. Our facilities offer choice and flexibility with spaces to stage large scale conferences, board meetings, exhibitions, teambuilding events,

Christmas parties, award ceremonies, product launches, location filming, summer parties and much, much more. We are experts at weddings, life celebrations and private occasions.

With award winning caterers and rooms overlooking our glorious grounds, we have the perfect ingredients for a truly memorable occasion. With ample free parking, free WiFi

and the latest audio visual equipment you’ve got the perfect ingredients for a truly memorable occasion.

To book your next event with us, email enquiries@ thejockeyclubvenues.co.uk

“There is a huge, undeniable movement towards environmentally led foods; grown locally, with little

transportation and with a low C02 cost-per-produce to the environment. We want to go one step further by removing the notion that vegetarianism is an inconvenient dietary requirement and instead ensuring meat-free becomes the norm. The past two years have allowed everyone to refocus their attention and we’re seeing customers returning with renewed passion about the environment and the surrounding community. The end game needs to be about taking carbon out of the atmosphere so our business isn’t just less-bad, but carries with it a net-positive for the planet.”

Full details of the Make Venues five-point Menu Manifesto can be found at: www.makevenues.co.uk/ menu-manifesto.

>>> MAKE VENUES Make Venues has launched a new ethical food and produce initiative that will provide insight and education to delegates, guests and businesses in its three UK venues. The ground-breaking Menu Manifesto is built around a new five-point pledge that focuses on decarbonisation through food sourcing, menu creation and the protection of farms and producers and will be promoted in the London, Bristol and Leamington Spa venues. It encourages both organisers and delegates to learn more about ethical eating through an interactive website which delves deeper into the businesses five key focus themes: decarbonisation; plant-based; inclusive;

colourful and nutritional; values and welfare.

David Vaughton, Managing Director, Make Venues adds:

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VENUES

>>> CRIEFF HYDRO With eight hotels across Scotland, from Perthshire and the Scottish Borders to the West Highlands, Crieff Hydro family of hotels is the ideal destination for dynamic events, meetings and team building sessions.

Set in dramatic Perthshire countryside, Crieff Hydro Hotel’s 900-acre estate is just an hour from Glasgow and Edinburgh and 30 minutes from Perth. With recent significant investment into The Melville, a flexible high-tech space that is perfect for a corporate meeting or conference, Crieff Hydro has 11 versatile meeting and event spaces for six to 600. With 30 different team building activities up at Action Glen, the resort also features a 38-seat cinema, 215 bedrooms, 55 lodges and

>>> FORA Extraordinary moments live in beautiful spaces.

Far from conventional, Fora’s beautiful, lightflooded venues are available across central London, complete with a competitive

a country club with pool, gym and Victorian baths.

With panoramic views over the Tweed Valley, Peebles Hydro is in the heart of the Scottish Borders, 22 miles from Edinburgh and 50 miles from Glasgow. With six

flexible function spaces for up to 300 people, 30 acres of grounds for activities, 1881 gin distillery & school, 132 newly refurbished bedrooms and team building at Glentress.To really get away from it all, Isles of Glencoe

Hotel, Ballachulish Hotel and Kingshouse Hotel on the West Coast offer delegates views like no other, countless outdoor activities and are the perfect setting for smaller meetings and events. www.crieffhydro.com

price tag.

From presentations and pitches to global conferences, workshops and workouts; Fora event spaces have seen it all, lending themselves to an extraordinary range of experiences, adapting to suit

the tone of any social setting.

These versatile spaces provide the perfect backdrop, requiring little-tono dressing to set the scene.

That said, our experienced events management team are on hand to tailor the

space to meet your every need; helping you to curate your perfect event, from customisation, to catering, hybrid-technology and cleaning.

Interested? Visit foraspace.com/event-space

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RESTAURANT REVIEW

Amethyst, Mayfair Carlo Sotto’s new restaurant Amethyst is a gastronomic experience worth adding to your black book under exceptional dining. Our Editor ate her way through the 12-course tasting menu… pastry brushed with spiced honey; and The exterior looks unassuming, almost I was really looking forward to dining at an unbelievably light and crispy secretive, not what you’d expect when the much praised Neapolitan chef Carlo croquette laced with liquorice set the you enter the pleasant and unique Sotto’s new restaurant, right in the heart scene perfectly – this was served with a interior. The friendly Front-of-House of Mayfair’s fine-dining scene. Carlo has wonderful sparkling wine from Kent. I team and Sommelier, Filippo Carnevale, built his reputation as an incredibly also have to pick the scallops with caviar, run through details of the evening’s creative chef behind truly original tasting galangal and matsutake – melt in the tasting menu and how they will be menus he developed at his first solo prepared by Carlo and his team, and also mouth scallops with incredible flavours, restaurant Xier (closed during the and I simply loved the burned hay black what wines had been paired with the pandemic). He was only 13 when he got cod. I would also recommend choosing 12-courses to follow. We knew then that his first apprenticeship under a Michelin the wine pairing with your tasting menu. we were in for an amazing treat. I’m glad star chef!

Let the experts treat you. to add that the evening managed to The name Amethyst extends itself to Amethyst also more than the brand; the whole dining We knew that we were in for an amazing treat. offers a three and five-course lunch, experience on the I’m glad to add that the evening managed to alongside a sixground floor exceed even our highest expectations. course tasting menu, restaurant area is built but if you have time, around a unique and arrive hungry for a big meal, do go exceed even our highest expectations. chef’s table, decorated with a striking for the 12-course menu for a star quality I won’t be able to describe in detail real Amethyst stripe running in the experience which is not easily matched each dish, and the expertly chosen wine middle (Carlo’s birthstone) and designed even in Mayfair. that enhanced the experience, so I will cleverly to host couples and small The lower ground floor hosts a wine pick a couple of my absolute favourites groups within their own sections, whilst cellar showcasing Amethyst’s extensive and add that every dish delighted with still enjoying the communal feel but with collection of fine and rare vintages and is the intricate balance of the flavours, plenty of privacy for intimate influenced mainly by Japanese and Asian available for dinners of up to 16 or drinks conversations. The chef’s table can and canapé parties for up to 30. cuisines, with a hint of Scandinavian, accommodate up to 21 guests, all seats The Chef’s Table can be booked African and, as you’d expect, Italian have a good view into the open kitchen flavours and ingredients too, all based on exclusively for private dinners for up to and to Carlo’s station at the front, where 21 people, tailored to your tastes and the chefs work harmoniously creating an the best seasonal British produce. event. .

The first course of oysters splashed almost theatrical atmosphere that’s very www.amethystdining.com with tomato-fermented sake; Moroccan intimate and engaging.

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Image credit: Heiko Prigge

Checking in: LEVEN, Manchester In the heart of Manchester, LEVEN, brought to you by the innovators at Wellbrook Hospitality, has opened its glass door. Editor of Hotel Designs, Hamish Kilburn, was ‘first in’ to review the luxury lifestyle brand’s debut hotel. As you’d expect his eye was keenly on the design side of the experience…

For some time now, the David-andGoliath narrative between Manchester and London has been an exciting battle to watch. London, a giant in size as well as spirit, is unequivocally the epicentre of the UK hotel design and hospitality scene. But it is not alone. Small yet mighty and effortlessly dominating the Northern hotel landscape, Manchester’s compact city centre is an incubator of vibrant innovation and pure style; home to lifestyle and fashion brands that unapologetically break the mould. It therefore confidently squares up to many major hotel design hotspots around the globe (seriously, ignore development in the city at your peril).

Within the hive of new development that is simply bursting out at the seams is

LEVEN, the new hospitality brand that has arrived with a bright and infectious personality.

Taking on the challenge to achieve meaningful luxury/lifestyle hospitality in the heart of Manchester required individuals who were able to navigate the lifestyle sector and pinpoint valuable opportunities. Cue the arrival of Timothy Griffin, PJ Kenny and Shanthan Balakrishnan, the Founders of Wellbrook Hospitality who prior to this accumulated 20 years’ experience between them as senior leaders at Ennismore.

“We saw an opportunity to enter a space that is dominated by staid-legacy thinking,” said Griffin. “Challenging the status quo, thinking differently, and bringing a fresh dynamic approach are

all key components of our DNA. Wellbrook Hospitality is also unusual in that we are one of the only independent operators that not only create new brands, but manage all technical, design and pre-opening services along with operating under flexible HMA terms.”

Hamish met with the designer and developer behind LEVEN, Tim Griffin.

LEVEN Manchester, the brand’s debut hotel located on the corner of the infamous Canal Street, is where the brand’s narrative begins to create a conscious, community-driven series of spaces that speak the local language.

From the outside, the property’s striking red bricks and characterful Crittal windows reflect the same style as many other buildings in Manchester: original,

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HOTEL REVIEW

Image credit: Heiko Prigge

untouched and charmingly rustic. But inside, the 42-key hotel is equipped and designed for modern travellers, and includes contemporary co-working, co-living, on-trend retail space and a yet-to-open food and beverage experience.

Immediately upon entry, the scene is set as a laid-back lifestyle hotel. The cosy lobby is adorned with emerald-green scalloped tiles, blackened steel ceilingheight units and statement lighting, which creates a dramatic entrance. The space feels home-from-home level of intimate, with faux fur throws draped over missmatched furniture and a gallery wall of abstract art that makes guests stop to exhale and admire with a tilted head.

As far as ‘the brand’ goes, it’s like LEVEN gatecrashed the party, deliberately ignored the dress code and brought its own booze. And talking of dress codes, in one corner of the lobby, the retail concept allows the brand to further flex its muscles with the slogan ‘work life’ taking on a whole new meaning, which is imprinted in the various on-trend merchandise available, including jumpers, socks and drinks containers.

Adjacent to this is the modest check-in area and café, which is aptly subtle,

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Image credit: Mariell Lind Hansen

building, and masterfully married them together with sleek interior touches and intuitive design solutions. Here, the devil is in the detail. For example, the rooms, which feel lifted and airy with plenty of natural light flooding in, feature byfolding wardrobes that open to reveal a simple yet clever mirror that slides across the piece of furniture.

“We wanted the interior design to be consistent with the pillars of the LEVEN brand,” added Griffin. “Leven means ‘live’, so we crafted spaces that would feel not only stylish and sophisticated, but warm, relaxed and homely.”

Entering territory in the “We selected calming colours luxury/lifestyle sector, LEVEN throughout, paid attention to the has unquestionably arrived, tactility of fabrics and materials using natural woods and stones to and in doing so it has set the tone for lifestyle hospitality to complement the industrial fabric of the early 20th century warehouse,” transform and adjust its added Griffin. “We played around settings yet again. with the idea of using graphic paint lines in the corridors, however settled on floor to ceiling wooden panels Although each room and suite is painted in a charming Farrow & Ball Card designed to be different, together they Room Green juxtaposed with an share the same design language with industrial mesh ceiling. oak parquet or timber floors, bespoke Entering territory in the luxury/lifestyle furniture and quirky ‘do not disturb’ signs. sector, LEVEN has unquestionably As well as being a pioneering hotelier – arrived, and in doing so it has set the that, nobody is questioning – Griffen is tone for lifestyle hospitality to transform also an exceptional interior designer. and adjust its settings yet again.

Inside the hotel he took the historic www.liveleven.com roots and industrial bones of the allowing for the friendly nature of the staff the opportunity to ensure guests’ experience from the start is one that is warm and memorable.

The hotel’s 42 guestrooms and suites are spread over eight floors, and comprise of four thoughtfully designed accommodation types: ‘Life Size’ (standard guestroom), ‘Living Space’ (one-bedroom suite), ‘Living Large’ (one-bedroom duplex Penthouse suite), and ‘Living The Dream’ (two-bedroom duplex Penthouse suite).

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This spring has been a busy return to live events for us. On the following pages we recap our recent Meet Ups and provide a pick of the best events you need in your diary for the summer...

Our Partners

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PA LIFE CLUB

WHAT YOU MISSED...

We were very impressed and honoured to be hosted at the historic Trinity House for our PA Life Club members meet up on May 25th.

It was a hugely popular evening with 35 of our Club members (sadly we needed to leave an equal number on the waiting list) who enjoyed a guided tour of the immaculately preserved

We’ve had three great meet ups at Barrio Bars this year; Shoreditch on 24th March, Angel 12th May and Soho on 7th June. Barrio Bars are South American street culture inspired in decor and serve an impressive menu of Latin flavoured cocktails and food.

The evenings were all

building, dating back to 1796, and a history lesson on the priceless art and memmorabilia collections, such as the original HM Yacht Britannia bell. All reception rooms are available as part of the house hire and you don’t have to share the venue with an other client. www.trinityhouse.co.uk

fantastic from start to finish.

Shayne, the Group Sales and Events Manager, and his team made sure everyone had a great time. They showed us around the venue to give us a flavour of all the different spaces available for parties, team dinners or drinks. www.barriobars.com

WELCOME TO OUR LATEST MEMBERS: Candice Nielsen – Barclays Rebecca Lynn – Private PA Belinda Moore – Ellison’s Solicitors Megan Howard – The Economist Lisa Glowacki – Grand Union Housing Group Niranjan Givane – State Bank of India Vivienne Tate – MSQ Partners Lera Serieux – CPC Project Services Rachel Mildon – Edenred Amy Cox – RK Wholesale Kerry Ferguson – Gordon Dadd’s

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PA LIFE CLUB

1. See you at the PA Life Summit We can’t wait to welcome you to the PA Life Summit on September 8th at Hilton London Canary Wharf. This highly focused event is specifically designed for senior PAs who want to find solution providers and innovative opportunities to help in the daily challenges of their professional lives. For more information and to register www.palife.co.uk/pa-life-summit

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3. Tennis & Pimm’s at Wimbledon Wimbledon, tennis’ finest and most historic tournament, is a fantastic day out. Get it right and it’s about as good as sport can get. The 135th Wimbledon Championships 2022 fortnight runs from Monday 27th June to Sunday 10th. www.wimbledon.com

THINGS TO DO Networking, learning and visits to top venues.

4. A perfect day by the river at Henley Henley Royal Regatta is undoubtedly the best-known regatta in the world and one of the highlights of both the summer sporting calendar and social season. From Tuesday 28 June until Sunday 3 July. www.hrr.co.uk

2. Join us for our July PA Life Club Meet Up The July 5th Meet Up at the luxury lifestyle Middle Eight Hotel, Covent Garden, is promising to be a great evening with a tour of the property followed by a cocktail reception. RSVP early to secure your place.

Our Meet Ups alone are worth joining the PA Life Club for!

For member bookings and for new members to join, please visit www.palife.co.uk/pa-life-club

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5. London Venues Summit A highly focused event that brings together delegates and suppliers on July 4th. You can enjoy one-to-one business meetings, interactive seminars and valuable networking opportunities; all to enable you to create lasting business relationships. Find out more and register at www.londonvenuessummit.co.uk

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PA LIFE CLUB

Work & life A PA Life Club member Chris Holland, Executive Assistant at Nimrod Capital LLP, shares the joys and challenges of her long and rewarding career that’s taken her from her first job as a medical secretary to a demanding corporate EA role…

What’s the best part about your job?

It’s being part of a wonderful team of four. Two of us have worked with each other for over 20 years, at two different companies, and the other two members have been with the company for five years.

How has your role as an EA changed with technology and flexible working?

When I started the hours were nine to five, working with manual, electric or golf ball typewriters! When word processing came in my employer really didn’t want me to learn how to use it.

Today employers need to make sure everyone has the opportunity to learn the latest technology. Often the more mature employees are overlooked, and yes, in the past if I felt needed training I have taken it on myself to pay for it.

I’d say that keeping up with all the different systems and applications that are on the market and deciding what

systems suit the company’s business best are really the biggest challenges in my role.

What has changed about your role since the pandemic?

I’m now working much more on my own and feeling more isolated.

What technology has proved invaluable in your role?

Zoom, Teams, Loop Up and also Cloud Storage.

Are there any skills you’re looking to improve over the next few months?

As it happens in our small company I am a ‘Jack of all trades.’

What’s the best advice you’ve ever been given?

Be more confident.

What’s next for you in your career?

Part-time working. I have just cut down to four days a week, leading to retirement in not too distant a future.

“I’d say that keeping up with all the different systems and applications that are on the market and deciding what systems suit the company’s business best are really the biggest challenges in my role”.

Who do you most admire and why?

Anyone who enjoys working from home. I just can’t get motivated when I am at home.

Do you attend any PA networking events, and if so,

how do they help you in your role?

I like to meet up with friends and make new connections and to learn about latest entertainment trends. I find networking helpful in finding new venues for lunches, dinners and events.

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