Aussie Painting Contractor Magazine Dec 2013

Why Are So Many

Contractors Stuck?

Female apprentice painter determined to be

“Australia’s Best” The noxious issue of

Lead Paint

Prostate Cancer Impact of Colour

EDITOR Nigel Gorman EXECUTIVE EDITOR Caroline Miall CONTRIBUTORS • • • • • • • • • •

Ann-Maree Russell Caroline Miall Colin Thompson Daniel Wurm Jennie Gorman Jim Baker Monroe Porter Nigel Gorman Scott Collins Scott Robertson

GRAPHIC DESIGNER J. Anne Delgado

Opinions and viewpoints expressed in Aussie Painting Contractor Magazine do not necessarily represent those of the editor, staff or publisher or any Home Painters Info staff or related parties. The publisher, Home Painters Info and Aussie Painting Contractor Magazine personnel are not liable for any mistake, misprint or omission.

Information contained in Aussie Painting Contractor Magazine is intended to inform and illustrate and should not be taken as financial, legal or accounting advice. You should seek professional advice before making any business related decisions. We are not liable for any losses you may incur directly or indirectly as a result of reading Aussie Painting Contractor Magazine.

Reproduction of any material or contents of the magazine without written permission from the publisher is strictly prohibited.

From the Editor Hi Readers!

What a month November has been! We had over 50,000 magazine impressions in the month; If you have any thoughts, we would like to know what you enjoyed most about the mag?

We see out the year with some cautionary tales in this issue; for both summer hazards as well as safe lead abatement; both can have profound impact on lives.

We welcome Munroe Porter to our group of contributors – a wealth of knowledge from the Industry in the United States giving us a global perspective.

Read a personal account of a health issue that all men need to be more aware of - PROSTATE CANCER. Master Painters New Zealand have also contributed with us this month and we are looking forward to building our relationship with those on the other side of the Tasman, and letting you know what’s happening with our neighbours.

Enjoy your festive break and we hope you get away for a holiday.

Enjoy the mag!

Nigel Gorman nigel@aussiepaintersnetwork.com.au

07 3555 8010

Contents 6

Why Are So Many Contractors Stuck?

10

Lead Paint

14

Female apprentice painter

determined to be “Australia’s Best”

18

PROSTATE CANCER; A walkthrough

22

“she wear”

27

PROSPECTING vs NETWORKING Business Networking for the Future

29

7 Insurance Terms Explained

30

Change in Centrelink Deeming Rates

32

What Makes Good Kitchen Design?

37

Being vigilant in adversity Preparing for summer and keeping your family safe

39

Stretch Marks

40

The Impact of Colour on our

surroundings and our lives

42

Your help needed to change

young lives

45

Training Schedule

46

The Industry Idiots

47

Important Contacts

In the Chair Hi Everyone, Thank you to those of you that have become members of Aussie Painters Network in the last month. We are always looking for painters to join us so they can take advantage of the benefits we offer.

The list of IMPORTANT Contacts inside the back page are available to everyone. If you click on the website of your choice, it will take you to the particular information you require.

We have had some great feedback from the article in the Novembers issue on the problem with 2 coats verses 3 coat system of painting with government and industry bodies taking the issue seriously, so we hope to have a positive outcome in the near future.

We also had a great response from our article on Prosult. Thanks to Rohan Calvert and we will now have regular articles from the man himself, Monroe Porter from America, so they should make for interesting reading. I have attended two of his courses in New Zealand and they helped me immensely in operating my business.

Merry Christmas!

In the meantime, Happy painting!

Colin Thompson colin@aussiepaintersnetwork.com.au Aussie Painters Network Your Partners in Painting 0433 274 794 07 3555 8010 1800 355 344

Monroe Porter is no newcomer to the painting industry. In addition to being a columnist in the industry in America for over 25 years, he has spoken to over 10,000 painting contractors in live seminars. He has spoken to thousands of contractors in over 1,500 presentations in the U.S., Australia and New Zealand.

Porter has an active networking group of painting contractors he consults with on an on-going basis.

Renowned for his innovative, practical solutions to the problems that businesses face, Monroe Porter’s entertaining and insightful style has earned him an international reputation as a top convention speaker.

Recently in America, we launched a marketing campaign looking for participants in our PROSULT™ networking group. Our marketing was a success but a reoccurring event puzzled me. Quite a few readers called me with praise for my articles and how much they had helped them. Yet, upon further questioning, they were stuck in their business and unhappy with the results. I have been thinking about this for several weeks and wondering about the underlying cause. If I am offering great advice in my column, why are so many of these readers stuck?

To better understand this, I reached out to one of my PROSULT™ network participants, Dave Speese of Speese Painting Company in Grand Rapids, Michigan. Dave is a mature guy with a mature business. Dave has been in PROSULT™ networking group for over seven years. I still remember how humbled I was when at an early PROSULT™ meeting he took a crumpled copy of one of my articles out of his wallet and showed it to me. Currently, Dave

6 | Aussie Painters Network

Why Are So Many

Contractors Stuck?

is having one of his best years in an economically depressed state. So I asked Dave what was his secret for changing? His comments were : “For years, I read your articles and they were great but basically I put them in a stack on my desk and did not change. Joining PROSULT™ brought on accountability and you could see the success. Across the table from you was some guy who was doing well and you thought, if he can do it, so can I. Change was not easy and it took time but as I worked with a proven format, things began to change. I learned to go after the right market, find the right employees and sell my value to my customers. We painting contractors can be an independent breed, used to doing things our way. But you know everybody else in the group was like that. Holding us accountable and pounding away at change forced things to turn around.”

Congratulations to Dave and his effort. It wasn’t easy and took hard work but now he is reaping the rewards of his willingness to change. Change is never easy.

I am not much of a motivational speaker because I believe behaviour

and skill drive success, not some magical comment or poster. But, I do think the day to day struggle of running a business can cause us to become negative and lose sight of our dreams and goals.

As our business grows, success does not automatically follow. We can begin to use rationalizations to help explain why things are not going well and we are having problems.

The next thing you know, we are 20 years in business, too old to do anything else and struggling to change behaviour. Here are the five common rationalizations I hear all too often from contractors. In our networking groups, we refuse to accept them.

Continue on Page 9...

Monroe Porter

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7

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Why Are So Many

Contractors Stuck?

1 Employees - no one wants to work. I have been a consultant for over 30 years and heard this back then and again now. You are a contractor.

Contractors need employees. If you have been in business over ten years and have no long term employees, you have to ask yourself why. Other contractors have people work for them. Are you too particular and nitpicky, are you hiring the wrong people?, is your pay scale out of whack? I am not sure but bitching about this problem is not going to cure it. Frequently, I talk with people who do not have a lead person who can run a job.

They complain they don’t think like them. Well, what are you doing to help that person learn to run a job and think like you?

2 Cheap contractors are ruining the market. If I ask a group of contractors -can someone do it cheaper than them, they all respond yes.

Finding a cheaper contractor has always been an issue. I know with the new housing market being slow, some of these guys are chasing your market but most do not know how to make the phone ring and have little brand name. All they have going for them is low price. You have to out- market and out- sell them. There will always be someone with a paint brush and ladder that is cheaper

than you. You can overcome this with marketing and sales skills.

3 Fewer people will pay for quality.

Who decides what quality is?

Possibly, you are just too nitpicky in the prep and details you are providing for the customer. Most people want a good paint job but don’t expect perfect restoration.

Quality is performance to a set of standards. The customer sets the standards. When bidding work, make sure you break out prep separately and set targets. Don’t confuse quality with productivity.

You can do a good job and still be efficient.

4 We don’t need to advertise, we get all of our work by referral.

Yes, but as your business ages, so do your customers. If economy tightens and they start to buy less, your volume can drop dramatically. Everyone loses customers no matter how good the business performs. Some customers die, others move away, others find someone else. You must have a way to bring in new prospects.

5 I have to be on the job to make sure things go right. Delivering paint to the job and babysitting crews makes it impossible to make a profit. You simply are not performing tasks that are worth a six figure income. Not only that, the

more you babysit your crews, the less likely they will be able to think on their own.

A lot has been said and written about what makes people successful. I have been fortunate to meet a lot of successful people in my life. Each shared two basic characteristics that drove success. One, - somehow they always seem to get done what is important. Two -, they understand themselves.

Getting Done What Is Important: To accomplish this, you have to decide what is important and then stay focused to make sure it is accomplished. This is not all that easy. Business is full of distractions.

On any given day, rain, an employee not showing up, a shortage of paint on a job, a broken down sprayer, all can be a distraction. However, in the big picture developing a marketing plan or lead person to run jobs is more important. True leaders do not sacrifice tomorrow for today.

Monroe Porter is president of PROOF Management a firm that teaches seminars and runs networking groups for painting contractors. Several Aussie painting contractors travel to the US each year to participate in his programs.

He can be reached at monroe@proofman.com www proofman.com

2013 December Issue | 9

Lead Paint The noxious issue of Lead Paint contamination has surfaced again recently, so now is a good time to highlight the importance of utilising the correct practices in its handling and removal for both painters and homeowners. Lead is toxic to your family, potentially damaging the heart, bones, intestines, kidneys reproductive and nervous systems. It is particularly dangerous for infants and children as it interferes with the development of the nervous system, causing potentially permanent learning and behavioural disorders. Symptoms include abdominal pain, confusion, headache, anaemia, irritability, and in severe cases seizures, coma, and death. Homes built before 1950 could have been paint with much as 50% lead!

The six step guide to Painting Your Home, which gives a detailed guide to dealing with lead in your home while you protect your family, neighbours and pets and customers. It covers testing for lead, how to set up for interior and exterior removal, different methods of removal, safe disposal and more. This one small resource available free online could save you a lot of headaches – have a flick through.

If you have any suspicion that you or your child may have been exposed don’t hesitate to get a blood test to check. Look out for illness or unusual behaviour in pets too as they will often be the first to show signs of poisoning. Seek information from the Lead Education and Abatement Design Group at

www.lead.org.au

10 | Aussie Painters Network

FREECALL 1800 626 086 Phone: +61 2 9716 0014 Fax: +61 2 9716 9005

We approached key industry stakeholders for their view of the current state of the problem of Lead in old paint in their areas, and received the helpful responses below.

Master Painters & Decorators Australia’s

Master Painters & Decorators Australia support the practice of safe lead removal. Whilst not a huge issue in Western Australia being a younger state, all members are encouraged to adopt working practices that start with the identification of lead presence in all buildings built prior to the 1970’s and to undertake safe removal of lead if found. Work Safe Western Australia has clear guidelines on the removal practice and the safety practices required not only for the painter, but also for the owner.

Master Painters & Decorators Australia promote and recommend the Lead Group as a further education option. Lead testing kits are available through the association.

The Lead Group’s

Professors Chris Winder and Mark Taylor from The LEAD Group’s Technical Advisory Board, now advise all Australians to aim for a blood lead level below 1 microgram per decilitre (1 ug/dL), or one tenth of the current NHMRC goal and the new Californian occupational health and safety action level (10 ug/dL), and one fiftieth of Australia’s antiquated occupational action level (50 ug/dL). Thus the only good blood lead result from the lab will have a < (symbol for “less than”) in it. If your blood lead result doesn’t have that symbol in it, we recommend you change your paint management techniques and always get paint tested at a lab before taking on a lead paint job.

In order to achieve such low blood lead levels in painting contractors and their clients, The LEAD Group proposes that AS4361.2 (1998) - the lead paint management standard (residential and commercial) – cut by 10 times, the trigger level for lead-safe paint management techniques. The 15-year-old standard currently requires that paint with more than 1% lead content should be managed lead-safely. We propose the trigger level be 0.1% for lead-safe paint management. When you’re testing your paint at a lab, that’s an excellent time to test dust wipes and soil for lead too. Otherwise, if dust and soil is only tested after the paint management work (as is recommended in the standard), there’s a chance you (the tradie) will be blamed for what was actually pre-existing lead contamination on the site.

We are yet to receive a response from Master Painters Australia’s Federal body.

www.aussiepaintersnetwork.com.au 2013 December Issue | 11

News from Western Australia It has been a busy couple of months for the association as we prepare for 2014. Hard to believe the year is coming to a close.

It has been a bit of a tough one for the industry here in WA. A combination of: • Low rates being paid by builders • Increase in painting threshold to $1 000, allowing the unqualified painter to take over areas of the repaint market.

• Ridiculous pricing at the top end of the market, which has resulted in a reduction in rates being paid to employees and sub contractors. This has had a flow on affect across the market and has done nothing for the industry • News that there will be an increase to apprentice wages in the New Year, has sent alarm bells through the association. It is hard enough to attract youth into painting as a profession, but when the employer can’t afford to employ apprentices, we are going to be lookingat a severe shortfall in the next 3-4 years.

All that said the Association itself has had a positive year. Membership remains strong and a quick burst in the last few weeks has seen us exceed our desired numbers. We continue to add relevant and necessary services to assist our members in being competitive and professional in the market place. We continue to work closely with our regulating body on the issues mentioned above. With persistence change will be made.

Next years membership has a value of around $6 000 if used to its fullest. This is fantastic value when an average membership costs around $400!

If Master Painters & Decorators Australia can assist you, please do not hesitate to contact us: 08 9471 6662 or painters@mpawa.asn.au

www.masterpainters.asn.au

First Chartered Capital

12 | Aussie Painters Network

FUMES or DUST in your van?

Female apprentice painter determined to be

“Australia’s Best”

It’s that time again where WorldSkills Australia are busy wrapping up their final Regional Competitions and preparing for the nation’s largest and most prestigious skills event, the 2014 WorldSkills Australia National Competition. The announcement was made late September that the competition will be returning to Perth for the first time since 1989. The three day event will see over 500 of Australia’s most talented students, trainees and apprentices from 30 regions battle it out for gold medal success and the prestigious title of ‘Australia’s Best’ in their chosen skill or trade.

Donna now eagerly awaits her results from the Regional Competition where she hopes to be put forward to the 2014 WorldSkills Australia National Competition in Perth. Results will be released on 9 December 2013 at the Western Australia presentation ceremony.

In addition to her WorldSkills success, this ambitious young Painter and Decorator was also recently awarded, Master Painters & Decorators Australia’s Apprentice of the Year.

Painting and Decorating will be one of the 50 categories on show at the National Competition. Over three challenging days, aspiring young Painting and Decorating students, trainees and apprentices from across Australia will benchmark their skills against their peers.

For Donna Paull, a Painting and Decorating apprentice, the challenge of the National Competition is an experience that she knows all too well. Donna participated in the 2012 WorldSkills Australia National Competition in Sydney, narrowly missing a medal and placing fourth.

Currently completing her three year apprenticeship with Premium Painting and Decorating in Western Australia, Donna, fuelled with the determination to see herself on the podium at a WorldSkills Australia National Competition, recently participated in the Perth South Regional Competition, convened by Master Painters & Decorators Australia. Her skills were tested and judged in several areas including surface preparation, acrylic application, colour matching and occupational safety.

The WorldSkills Australia National Competition will be held in Perth’s Convention and Exhibition Centre between the 18th and 20th of September 2014. The competition will also feature WorldSkills Australia interactive Try’aSkill program, where expected visitors can try their hand at various skill and trade areas as well as seek information from skilled tradespeople and industry experts.

Kris Parente from Perth North also competed in the same Regional Competition and also has his sights set on the National Competition. For more information on the 2014 WorldSkills Australia National Competition visit our website.

www.worldskills.org.au 14 | Aussie Painters Network

Donna Paull, Perth South competitor, competing at the WorldSkills Australia Painting & Decorating Regional Competition convened by Master Painters & Decorators Australia

2013 December Issue | 15

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• 63% have performed a search on their mobile after seeing an offline ad • 59% make mobile purchases at least once a month • 58% access the Internet every day on their smartphone • 48% look for local info at least once a week, 18% look daily. 43% search Restaurants, Pubs, Bars

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2013 December Issue | 17 www.AussieAppStore.com.au

PROSTATE CANCER Every year, around 18,700 Australian men are diagnosed with prostate cancer and more than 3,000 die of the disease, making it the second largest cause of male cancer deaths, after lung cancer. Almost one man in eleven will develop prostate cancer during his lifetime. www.prostate.org.au/ Frightening statistics arenâ&#x20AC;&#x2122;t they? Well guess what? I recently found out that I am that One in that Eleven.

So, I am writing this article in the hope it will make men more aware of the possibility of Prostate Cancer. Too many of us avoid the subject and are afraid to talk about it. We should have regular checks just as women do for breast cancer.

Caught in its early stages whilst still confined to the prostate gland, prostate cancer can be cured.

If you have any symptoms, it doesnâ&#x20AC;&#x2122;t necessarily mean you have Prostate Cancer. It could be a number of other things that can also be treated. In my case I only found out from my yearly health check which was in August 2013, it showed my PSA had risen above normal; (Prostate-specific antigen (PSA) is a protein produced by the prostate and found in the blood). The doctor recommended me to a Urologist where a prostate examination revealed some swelling.

A biopsy followed and cancer was found; but because it was detected in its early stages, the urologist and I can now decide what measures to take.

Although I am a devastated that this happening to me, I am certainly glad I found out now, rather than in five or ten years when it would be too late to be cured.

18 | Aussie Painters Network

So what is a Prostate?

The Prostate is an organ forming part of the male reproductive system. It is located immediately below the bladder and just in front of the bowel.

Its main function is to produce fluid which protects and enriches sperm. In younger men the prostate is about the size of a walnut. It is doughnut shaped as it surrounds the beginning of the urethra, the tube that conveys urine from the bladder to the penis.

The nerves that control erections also surround the prostate.

There are four main disorders of the prostate, causing general inflammation, enlargement and pain; Prostatitis, Benign Prostatic Hyperplasia (BPH), Prostatodynia and Prostate Cancer.

All can have similar symptoms, which may include one or more of the following: • Waking frequently at night to urinate • Sudden or urgent need to urinate • Difficulty in starting to urinate • Slow flow of urine and difficulty in stopping • Discomfort when urinating • Painful ejaculation • Blood in the urine or semen • Decrease in libido (sex urge) • Reduced ability to get an erection Most men tend to accept the onset of one or more of these symptoms as being a natural consequence of ageing. However, anyone experiencing any of the above symptoms is advised to consult a doctor without delay. Early expert diagnosis and treatment is important and may avert potentially serious health consequences.

Prostate cancer

Prostate Cancer is the only one of the four disorders that is potentially life-threatening. One of the most worrying aspects is that many prostate cancers develop without men experiencing ANY SYMPTOMS. Prostate cancer occurs when some of the cells of the prostate reproduce far more rapidly than in a normal prostate, causing swelling or tumour. However, unlike BPH, prostate cancer cells break out of the prostate and invade distant parts of the body, particularly the bones and lymph nodes, producing secondary tumours, a process known as metastasis. Once the cancer escapes from the prostate, treatment is possible but “cure” becomes impossible.

Prostate cancer is usually one of the slower growing cancers. In the past, it was most frequently encountered in men over 70, and many of those men died of other causes before their prostate cancer could kill them. This led to the old saying “most men die with, not of, prostate cancer”. However, that certainly is not true today. Three developments have changed things considerably: • Men are living longer, giving the cancer more time to spread beyond the prostate, with potentially fatal consequences.

• More men in their early sixties, fifties and even forties are being detected with prostate cancer.

Earlier on-set, combined with the greater male life expectancy, means those cancers have more time to spread and become life-threatening unless diagnosed and treated.

• Prostate cancer in younger men often tends to be more aggressive and hence more life-threatening within a shorter time.

All men should be aware of their risk of the disease and consider being tested for it regularly from age 50 onwards, or from 40 onwards if there is a family history of prostate cancer.

Testing through a Prostate Specific Antigen (PSA) blood test and Digital Rectal Examination (DRE) and subsequent prostate biopsy is currently the best available way to detect the presence of cancer.

Continue to Page 20...

2013 December Issue | 19

PSA

The PSA blood test looks for the presence in the blood of a protein that is produced specifically by prostate cells called Prostate Specific Antigen (PSA).

The presence of an elevated PSA does not necessarily mean prostate cancer is present as there are other medical conditions that can lead to a PSA result outside the normal range.

The result of a PSA test needs expert evaluation by an experienced doctor. As a general rule, the higher the PSA result the greater the chance that prostate cancer is present. Where cancer is present, the PSA can predict the volume of disease. Where the PSA is less than 10, the cancer is commonly confined to the prostate. If the PSA is above 30, it is very likely the cancer has spread beyond the prostate and is therefore less likely to be curable.

If your test reveals a slightly elevated PSA, your doctor may recommend the test be repeated from time to time to establish the rate of change, if any, before recommending a biopsy.

20 | Aussie Painters Network

Men should make an individual informed decision about testing based on the latest available evidence on the benefits and potential harms of testing and subsequent treatment for prostate cancer, however It can be life threatening to wait for symptoms to appear before seeking assessment.

We Men may think sometimes that weâ&#x20AC;&#x2122;re invincible and that nothing like this will happen to us. I hope this article has got you thinking about it. All it takes is that one appointment with your doctor for a simple blood test. Get a full health check while youâ&#x20AC;&#x2122;re there!

Remember: It can be life threatening to wait for symptoms to appear before seeking assessment.

Jim Baker

Information and images sourced from the Prostate Cancer Foundation of Australia

www.prostate.org.au

2013 December Issue | 21

she wear

It’s so refreshing to come across a venture that sets out to equalise the gender balance a little in male dominated industries. A budding new company owned and run by women, ‘she wear’, saw a gap in the product market specifically for women tradies. They now produce, among other things, high quality work boots to fit better, look great and appeal to women a whole lot more than the regular safety boots designed for the blokes.

The she wear concept was born due to the underwhelming options for women working in specialised fields; trades, renovators & diy-ers - requiring quality, compliant safety footwear. she wear is the brain child and design of savvy Brisbane girl, Stacey Head, who after years

22 | Aussie Painters Network

of work in renovations, never could find a functional and stylish pair of work-boots. I’m well impressed!

There’s a fabulous range of colours and sizes, and they look pretty darn cool. They’re quite unique but if I had to describe them I’d say Blundstone crossed with desert boot and a touch of cherry Doc Martens.

(Ahh those were the days!). she wear is Australian owned and operated and boots are independently tested to comply with the australian/new zealand standard, AS/NZ 2210.3:2009, class 1, specification s2. If you want to purchase some great boots designed by women, made especially to fit and look good on women, check the out at www.shewear.com.au or Like their Facebook page under

“she wear australia - safety boots for women” The she wear Range... *is available online at www.shewear.com.au * ships internationally; email them for a quote * caters to sizes 5 (36) up to 12 (43), made especially to fit women * has been tested to the Aust/NZ standard so are suitable for any site or role that requires compliance * can be purchased as a Gift Voucher if you want to let your Girlfriend/Wife choose! * is really comfortable according to some glowing testimonials!

Caroline Miall

caroline@aussiepaintersnetwork.com.au

2013 December Issue | 23

can save you money and do the right thing for the environment at the same time

Material used is Versacoat Light Moon Grey.

Versacoat is perfect for any exterior application due to its durability.

Planet Paints can save you money and do the right thing for the environment at the same time. Planet Paints use revolutionary technology to turn waste paint into solvents and high quality paints.

7 Allen Crt, Torrington, Queensland 4350 Ph: (07) 4633 3544

aust plan financial services

26 | Aussie Painters Network

PROSPECTING vs NETWORKING

Business Networking for the Future Frequently when attending networking events I find that people are prospecting rather than networking, even though they have gone to a networking event. It appears that most people are unaware that there is a difference between the two.

developing a relationship so that the person gets to know you, who you are and what you stand for as a person. People buy people they like and trust firstly, so don’t expect that they will automatically take what you are offering anyway.

So, do you prospect or network when you go to events?

Good solid business relationships take time and effort to attain just as personal relationships do. It is like dating… you don’t expect on a first date to have a full blown relationship the first time you are together, so think of your networking in a similar way. Firstly, get to know the person, who they are, what they stand for whilst understanding what they do and how you can support them.

Prospecting is when people go out to claim as many clients or contacts as they can so that they build their own business without any thought of what they have to offer the people they are meeting. Usually there is no getting to know or understand the person they are meeting, let alone relationship building, to see if there is a synergy between them and their businesses.

When networking, it is important that you build your relationship firstly by listening and seeing where you can help or support them with what they are looking to achieve in their business. If you are really listening properly, it is not important to even talk about YOU and what YOU DO!

Not everyone has a business that you need their services or products. By developing the relationship you will be able to learn about them and support them with friends and clients that you know who may want or need what they offer. This is true business networking.

All relationships need to be win-win and if you help others to achieve their outcomes yours will be achieved in the long run without any effort on your part. People tend to feel that they need to support those who support them, so you will win in the end anyway.

Of course this goes back to understanding why you are business networking in the first place and what you are wanting to achieve from attending events.

Networking is something we need to do all the time… a seven day a week ‘thing’ that we automatically do with everyone we meet. It is not about pushing your product, service or company onto another, it is about

If you want to learn, do my 21 Days to Become a Networker at www.connexionsunlimited.com.au or attend my next workshop on “Turning YOUR Networking into PROFITS”.

Jennie Gorman, “the People Connector” Call 0414 278 344

2013 December Issue | 27

www.consolidatedi .com.au Phone: +61 7 3292 1100 | Fax: +61 7 3292 1110 Email: contactus@consolidatedi.com.au I just wanted to say a BIG THANK YOU for referring me to Consolidated Insurance Pty Ltd. I spoke to Scott about our Business Insurance and with little time, Scott emailed me back a comprehensive package for our Business and we saved over $1,000.00. Thanks again Aussie Painters Network for the great referral and all your ongoing help.

Sonya Baker www.bakerbrosmasterpainters.com.au

7 Insurance Terms

Explained Insurance companies love to use jargon. Some insurance policies make attempts to write in plain English, but even the best have trouble resisting some words like “third party” or “products liability.”

4. Period of Insurance: means the dates that the insurance policy runs for. The start date is the “inception date” and the end date is the “expiry date.” Days between is the period you have paid insurance for.

Here are simple explanations for some of the most common insurance terms you might come across through your business & vehicle insurance:

5. Market Value: means the worth of the item (like a car, a prime mover, a spray-gun) before the claim happened. It takes into account the individual item, so the market value for a 2010 Toyota Hilux that has been polished every week would be different to one that goes bush & has never gotten a service.

1. You: It doesn’t mean you, the reader. The insurers use it to mean a range of different people depending on the type of insurance. It generally means you the business, you the owner, you the employee & you the family members.

Also called: The Insured; 2. Third Party: means everyone who isn’t “You” (the 1st party) or the insurer (the 2nd party). It means the man on the street, the building down the road & the customers you do work for.

3. Liability: means “responsibility.” When it is paired with something like “public liability” it means responsibility to the public at large, & “legal liability” means your responsibility to follow the law.

6. Total Loss: means it would cost the insurance company more to repair the item than it would be replace the item.

Also called: Write Off 7. Endorsement: means one of 2 things. It can mean an update to your insurance – like changing your postal address. It can also mean a change to your insurance cover – like removing cover for overspray, or adding cover for your tools of trade.

Scott Robertson www.consolidatedi.com.au

2013 December Issue | 29

30 | Aussie Painters Network

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2013 December Issue | 31

What Makes

Good Kitchen Design?

I’m sitting in my shed this morning, perusing kitchen designs…. and contemplating what actually does make a good kitchen?

I am no expert, not professing to be an expert…. I only know what has worked for me and my clients in the past.

When you think of kitchen design, what first comes to mind?… to me, before I consider the aesthetics, it’s the old ‘kitchen work triangle’ (stove/fridge/sink, positioned at three sides of a triangle). There’s heaps of opinion out there, about precise measurements of how far your sink, stove and fridge should be from each other. I sort of broke the golden rule of the triangle when I whacked my fridge in the pantry, along with all the other kitchen clutter (plates, glasses, food!)… but it worked for me.

My stove was opposite the sink… and well spaced (1.5m apart)… and the ‘work triangle’ was not a major thoroughfare in the house so that was the most important thing for me, in terms of working design.

Trekking from the fridge into ‘the triangle’ was not really a trek and I considered that, when cooking a meal, I only went to the fridge once to get everything and once to

32 | Aussie Painters Network

put it all back… not a major limitation when it came to deciding to hide the fridge and not make it a feature of the kitchen or an integral part of the work triangle.

I think it is also important to consider, when designing your ‘work triangle’, how open appliance doors affect the flow through the triangle. I know what NOT to do, based on the townhome I am living in at the moment that’s for sure!!

When the dishwasher door is open and the slide-out pantry cupboard is fully extended and someone is in the fridge hunting for something… everything comes to a standstill!!!

Appliance doors, fridge door openings and entry doors should not interfere with the general flow through the work area.

With the triangle thing, consider the work flow of how you like to work in your kitchen, where you chop your veges and like to prep your meals. Generally it is desirable to have the sink in the centre of the work triangle as that is generally where all the action is.

I think allowing for bench space on either side of the sink and the stove is optimal. You can even plan your work flow right down to how you position large and small sinks with which sink is closest to the

stove for draining and clean up….. and then consider the flow of clean crockery, from the rinse sink etc back into it’s storage compartments.

This certainly would take centre stage if this was my sink!

You can plan your work flow requirements by thinking about how you prepare a normal meal. Fresh ingredients from the fridge -where do you like to chop and peel them? where do you like to transfer ingredients into cookware? .. near the sink, near the stove? Is the sink close enough to the stove so that the journey with hot pots from the stove to the sink is not too far?

Where do you like to plate up? … near the sink? ..near the stove?

These are all the things I take into consideration when advising on kitchen design.

Continue on Page 35...

Jason Norris

Golf Pro

Jason has been playing the professional circuit for over 15 years. He was the winner of the 2010 Victorian Open, the 2007 Western Australian PGA & the 2007 New South Wales Open. Weâ&#x20AC;&#x2122;re proud to be sponsoring him and look forward to seeing Jason sporting our logo!

www.aussiepaintersnetwork.com.au 2013 December Issue | 33

What Makes

Good Kitchen Design?

Consider also the positioning of the dishwasher.

When it’s open for stacking or unstacking, is there enough standing space in front of the dishwasher for unpacking? Will the open dishwasher door clash with other cupboards you would like to have open at the same time for the ‘putting away’ process? Ugh! There is no space for standing in front of my dishwasher.

It has to be a sideways unpack. Who designed my current joint?

In terms of overall streamlining kitchen design, I am a serious fan of cupboards meeting the ceiling or at least flush with a bulkhead. That space between cupboard tops and the ceiling is just a receptacle for dust.

Streamlined to the ceiling cupboards so do it for me.

I also am a sucker for undermount sinks where you can’t see the edges of the sink. It looks so much more polished and sleek and more upmarket.

A well designed island bench can make a kitchen, creates a central focal point, a central family meeting place and can provide a centred point around which symmetry can be built if that is the overall desired effect one wants. If you can afford it, I think thick slabs of marble or composite stone or even concrete are the bomb! One of my recent clients incorporated an 80mm thick island bench top into her kitchen and it looks glorious! Heartstopping! Flaunt those benchtops!

highlight feature areas… a bank of cabinets, an island bench, a dark floor in a overall neutral kitchen with dark accents to highlight. Bursts of brighter colours are best kept for feature areas… splashbacks, even accessories and furniture.

Last but not least, the lighting… the jewellery of the kitchen… the jewellery of the home for that matter.

A mix of feature and well directed task lighting and you can’t go wrong. I’m a sucker for the ‘Rule Of Three’.. and you’ll most likely find me recommending the triplet of 3 decorative lights over an island bench, dimensions permitting. I could go on and on about door/drawer hardware too but my workday beckons and I would like you to have some input into my ponderings. Just for the record, the trend is to do away with door hardware these days, with invisible drawer pulls, etc… but I’m a lover of antique brass and antique silver knobs and pulls. I also think they bring some more ‘jewellery’ into the kitchen.

Anne-Maree Russell PO Box 660, Bulimba, QLD, 4171 a-m@capecoddesigns.com.au Click HERE to visit her website Call 0403 766 822 All image sources via my ‘Kitchen Love’ Pinterest page

I think choosing a neutral colour scheme overall creates a sense of calm and space and remains timeless.

It is great to show off one’s flair with the splashback…. a place to add colour/ texture/ personality…. without dating the kitchen.

Dark tones can make such an impact but can be overwhelming in smaller spaces so they are best used to

2013 December Issue | 35

36 | Aussie Painters Network

Being vigilant in adversity;

Preparing for summer and keeping your family safe If the recent past has taught us anything, it’s that it is not wise to take Mother Nature for granted. A natural disaster can descend in a monumental scale with weather and geographical events bringing with them unimaginable consequences. Floods, cyclones, bushfires, earthquakes, and with the human impact on the planet seemingly intensifying the mix, its best to be prepared in whatever way we can.

It’s ironic to think that Australia’s recent catastrophes have occurred out of two polar opposite extremes of too much water, or so little that everything is a tinder box-time bomb in the hot summer sun... then in either circumstance high damaging winds accelerate the devastation. Make life easier for yourself and family, should you find yourself in the path of disaster, by acting now to prevent things getting really out of control.

If your area is prone to thunderstorms or cyclonic activity, you can prepare for the season by: • Clearing gutters, trimming trees • Storing or securing loose items outside/outdoor furniture preventing injury or further damage in high winds

• Keeping an emergency kit stocked with batteries and quality torch and radio, water, matches, camp stove, canned and dry staples, cooking equipment and a stocked first aid kit • Having important documents and items stored close at hand should you need to leave • Keeping a list of emergency numbers handy Sadly, we’ve seen the Bushfire season start early this year in Australia, and already many have already lost their homes. If you’re in a fire prone region, make sure you have a Survival Plan, ensure your family has an understanding on fires and bush fire safety.

Ensure you also: • Prepare your home; store wood piles and mulch away from the house clear gutters and keep grass short to prevent spot fires creating deadly, spreading embers.

• Maintain the condition of roof tiles, cladding, walls; seal gaps and enclose under house areas • Have a hose long enough to reach around your property • Keep a close watch on the fire danger rating for your area • Have the emergency and first aid kits stocked

• Have important documents and items stored close at hand should you need to leave • Keep a list of emergency numbers handy Should you be advised you’re likely to be in the path of a bushfire, know when to leave and don’t leave too late! The majority of fatalities in bush fires result from people trying to leave their homes at the last minute. Leaving too late leaves you vulnerable to the unthinkable position of getting caught in your car and suffering from smoke inhalation, extreme heat or worse.

To prepare for any such potentially dire event, have a plan discussed with your family; what they need to do to keep safe, and go over an evacuation plan in case it is needed.

Know which is the strongest/safest part of the house as well as where the highest/safest ground in your area is, and neighbourhood gathering points for evacuees.

Check on your neighbours!

Continue on Page 38...

2013 December Issue | 37

Being vigilant in adversity Revisit your insurance annually to make sure your policy reflects the true value of your assets and that your coverage is adequate and relevant to risks in your area. If you lose your home and possessions, having the appropriate insurance will help get you through the toughest of times and back on your feet faster.

There is a vast amount of information available to help you be ready and reduce the impact of storms or fire on your family.

Check out the sites below for more:

http://www.cfa.vic.gov.au/plan-prepare/ http://www.rfs.nsw.gov.au/ https://www.energex.com.au/safety/preparing-for-severe-weather/storm-safety-checklist http://www.bom.gov.au/cyclone/about/tc-checklist.shtml http://www.brisbane.qld.gov.au/community/community-safety/disasters-and-emergencies/preparing-for-storm-season/index.htm

Caroline Miall caroline@aussiepaintersnetwork.com.au

• • • • • • •

38 | Aussie Painters Network

for more details, visit our website!

www.paintershrpolicies.com

Stretch Marks

This may seem odd, a man writing about stretch marks, but believe me it’s something that I myself experienced as a teenager. In my case it was only minor but to me very apparent. I was recently reminded of how these ‘marks’ can affect our self-esteem when a patient of mine came into the clinic looking for help with her early stage stretch marks. So, let’s shed some light on the problem and what you can do about it.

The unfortunate reality is that once there is damage, there is not a lot that can be done to reverse it, but we can try and improve the appearance as well as minimise further damage.

Stretch marks are caused by a number of factors but are often connected to changes in the body during puberty and pregnancy. It is in these rapid changes, such as breast development and ‘baby belly’ that cause the elastic fibres in the skin to break. Basically the skin can’t cope and is, stretched.

The most obvious strategy is preparing the body for change. If you are planning for pregnancy or have pre-pubescent children you can start by looking at the diet. We would recommend removing all foods that would be inflammatory to the body and affect the elasticity of the skin. Once again look at eliminating processed foods, white sugar and excess alcohol.

By improving the diet and increasing hydration it is hoped that it will help to reduce the effects brought on by natural changes in the body. One theory is to regularly nourish the skin with essential fatty acids such as omega 3, 6, 9 in other words fats from seed and nuts oils. Or if this sounds a bit much to slap oil all over then you might use a natural moisturiser.

Another tip is to grab some Vitamin E capsules and break one open rubbing it in with some oil or your favourite lotion.

You can also support the body internally with nutrition especially Vitamin C. The body will use vitamin C along with Zinc and B vitamins to form collagen and before you run off to and buy a bunch of vitamins you might want to check with your health professional as to the best options for you. This is more so for those of you who are pregnant, even though it’s natural you might want to check to see if it’s safe to supplement during pregnancy.

So to wrap up the key here is really to stay hydrated (water), remove the rubbish from your diet, soften the skin with a moisturiser and give the body lots of nutrients to support collagen and elastin formation.

Remember there are natural solutions to help minimise stretch mark damage and also possibly look at any hormonal imbalance that could affect the situation too. You can always call the Clinic on 07 5539 9798 if you would like to talk about natural health strategies with our team.

www.scottcollins.com.au 0411 740 222

2013 December Issue | 39

The Impact of Colour on our surroundings and our lives

Light and colour can wield a real influence on people and how they perceive their environment. Different light sources affect how the colours of walls and other objects are highlighted. Specific hues seen under natural sunlight can vary greatly when seen under the light from an artificial source; lighter colours may appear to be more orange or brownish and darker colours may appear even darker. Illumination and the colour of an object can affect how one perceives its position. If light or shadow, or the colour of the object, masks an objectâ&#x20AC;&#x2122;s true shape, (outline of a figure) it can appear to be shaped differently than it really is. Objects under a uniform light-source promotes better impression of three-dimensional shape.

Having said all that, it is frustrating at times trying to convince a client that the wall you have just painted, is in fact all colour and that you havenâ&#x20AC;&#x2122;t done anything to the paint half way through the job to make it appear different. (Sometimes, I wish I could) Many people will not immediately comprehend that hanging a blue curtain in a room that is painted cream or yellow, will change the light and perceived appearance of the room, and in fact under certain lights give the room a distinctly green tinge.

Essentially colours may impact their surroundings in three basic ways: active, passive, and neutral. Red, would be considered an active colour (it is said to raise the heart rate); blues and greens are passive; neutrals include shades of grey and white. Additionally, light colours give the feeling of expanse and openness, making rooms seem larger and brighter; and dark

40 | Aussie Painters Network

colours are sophisticated and warm giving large rooms a more intimate appearance. Rather than reaching for your favourite colour, you can match each room to your personal desires or goals for the space; to your taste and to the roomâ&#x20AC;&#x2122;s purpose.

Be careful when choosing an exterior colour scheme for rendered walls where glancing light or sun will hit the surface. Try to use light colours as dark shades will starkly highlight any defects or irregularities in the render.

When using dark colours, try to apply them when the sun is not falling on that wall, as it is easier to apply the paint more evenly and the colour will dry more uniformly. Because of their base, dark colours also appear to dry with more sheen or gloss level than say, an off white or colours of a light base, so expect it to also accentuate any unevenness in the substrate.

And for some interesting observations of colour’s manipulating ways: • A factory in the United States changed the colour of bathrooms to an unpleasant green and saw production increase by 8%.

• Customers of a coffee house constantly complained about the cool temperature in the room. At that time, the walls were painted a light blue. After changing the colour to orange, there were no more complaints.

• The colour yellow can cause nausea, so it is avoided in airplanes.

• Black boxes seemed heavier to workmen than green boxes filled with the same material.

• Red can make you hungry, while the opposite colour, green, suppresses it.

• The colour red can also increase your muscle reaction, make you want to gamble more, and raise your blood pressure. Blue has the opposite effect.

• Blue street lighting resulted in lower crime rates in Glascow in 2000.

• Blue conveys trust and reliability.

• Green is believed to increase concentration.

Collated by: http://thevirtualinstructor.com/

Food for though!

Colin Thompson colin@aussiepaintersnetwork.com.au www.aussiepaintersnetwork.com.au

2013 December Issue | 41

Your help needed to change young lives Paul Reddish is a man with a new mission. He wants his mates in the painting and decorating industry to give young men and women with a positive attitude and an understanding of work ethic a chance by providing jobs.

than military discipline Paul said the OPC course will rely for its success on choice rather than compulsion.

“It has been designed by outdoor industry leaders specifically for getting young people back into the workforce and the success or shortcomings will be closely monitored by a team from Massey University,” he said. “This particular approach has never been tried before, so this is a chance for Master Painters to get involved in a world-first.” Paul says his first task is to find painters who will commit to providing jobs.

The next job will be to select the candidates and prospective employers would be welcome and encouraged to be part of the selection process.

“Someone gave all of us a chance when we started out,” Paul said. “I know there’s heaps of prejudice about kids who come off the dole, but it just doesn’t make sense to me that we bring in migrant painters, while our own kids are going backwards sitting at home doing nothing. “Why should our taxes be wasted on paying out dole when they could be working for us and helping our productivity? It’s just a dumb business case with no winners.” Paul is part of a Master Painters Cadet pilot programme, which will harness the power of experiences in the natural outdoors at the Sir Edmund Hillary Outdoor Pursuits Centre at Tongariro (OPC) to inspire and reset attitudes for those who have been long- time unemployed. The pilot programme will get underway in February. In July the Master Painters Board signed off on the use of Master Painters Cadetships as the name for the programme. “Sir Ed remains an inspiration and through this legacy in the National Park, I hope we can create life-changing experiences for young people to rebuild their lives,”

“We want seven or eight jobs each from Auckland, Tauranga, Manawatu and Wellington to start early in the New Year. We will then identify candidates in each area and match them up with employers.” He said he would be personally involved in the candidate selection process and criteria would include being drug and alcohol free and a strong desire to work in the painting and decorating industry. “They have got to want to work and want to change their lives. I have personally worked with 13 troubled youth, taken them into my home, given them board and lodgings and a job and I’ve got every single one of them through their apprenticeships.

Paul said. “This is something I am very passionate about and if we are successful it can have a positive intergenerational influence affecting dozens of lives.”

“A lot of good young people are stuck in a rut and don’t know how to get out of it. This is a classic handup, but I can’t do it alone. I need the help of my mates in the industry,” he said. “I can promise that I will work closely with the young people and painters and do whatever it takes to get these kids over the line and into full time apprenticeships.” Using the natural outdoors and the skills of highly experienced motivational instructors is similar to the Defence Force’s Limited Service Volunteer Scheme, but rather

“You get a lot of personal satisfaction from changing someone’s life for the better, which is good for your soul. But it is also good for your business.” Paul said

42 | Aussie Painters Network

taking on an apprentice made a business look inwardly at its processes, which often led to some changes and tweaks that would add to the bottom-line. Employers who sign up for the programme will be invited to attend the last few days of the OPC course, take part in some of the activities and learn about the support that is available to them over the ensuing two and a half months.

Call Paul Reddish now if you can help with a job If you are interested in helping Paul Reddish and can provide a job for a Master Painter Cadet, please contact Paul on 021 432 201 or paulreddish@xtra.co.nz.

Paul, along with NZ Painter & Decorator Publisher Iain Morrison, will be arranging a series of meetings with painting contractors in Auckland, Tauranga, Wanganui, Palmerston North, Wellington, Hutt Valley and Porirua during September and October. The outdoor education course will be held in February next year, with the cadets requiring jobs starting on February 24.

How the programme works The Master Painters Cadetship Programme We are asking you to participate in a pilot programme that will change the lives of young people who have been long or medium term unemployed.

From experience, giving a young person a helping hand will create loyalty and commitment. Their outdoor education course at OPC will measure and test the following attributes: • Confidence within themselves • Performance under pressure • Working and relationships with others • Teamwork and leadership The Cadets We are going to deliver you staff aged between 18 and 30. All candidates will be pre-screened for drugs and alcohol and will be fit for work. In addition the candidates will be: • Physically able • No allergies to paint or dust • Positive forward-looking attitude • Honest Cadets will be trained in basic health and safety and first aid. They will have at least completed the theoretical part of their driver’s licence.

The Cadets’ Commitment A genuine desire to work and become part of the painting industry. Participate in a survey being conducted by Massey University before, during and after the cadetship. Fully attend the 2 plus 1 week outdoor education components of the programme. Attend work every day arriving on time every morning. Follow all directions given to them by their Master Painter mentor. Show respect and

appreciation to those around them in the workplace.

Cadets must apply to attend the course to be considered and become cadets. The Master Painter’s Commitment Employ the cadet at industry standard pay rates. The programme offers no direct government assistance to employers during this pilot programme.

However, as part of this programme Master Painters will have an opportunity to be able to liaise with local Work & Income case managers and any additional government monetary assistance may be considered on a case by case basis. Employers will be required to commit to further driving instruction through to the cadet completing their practical driving test (Step one to re-affirming their self-esteem). Employers will be required to provide basic training to include: • Knowledge of preparation • Knowledge of trade tools for specific tasks • Knowledge in basics of applying standard materials to various substrates • Knowledge of working with hazardous materials.

How the programme works The Master Painters Cadetship Programme We are asking you to participate in a pilot programme that will change the lives of young people who have been long or medium term unemployed. NZ Painter & Decorator 15 • Cadets must never be considered as a source of cheap labour. • Non-transferable to other employers.

Employers will be invited and encouraged to attend an end of course graduation scheduled to be held in Wellington. Depending on the pilot’s success the graduation event will be very high profile with a high likelihood of attracting national television, radio and print coverage and a golden opportunity to promote a proactive Master Painters Association. Creating employment in local communities will also provide localised profile for participating painting companies.

The pilot programme also qualifies for the Master Painter of the Year “charity awards” and individual recognition of those who participate.

Phone: 04 472 5870 Email: nationaloffice@masterpainters.org.nz

www.masterpainters.co.nz 2013 December Issue | 43

44 | Aussie Painters Network

Painters Registration - Business

BSBSMB401A Establish Legal and Risk Management Requirements of Small Business.

Next Course starts: Full time: 3rd February 2014 Part time: 31st March 2014

Painters Registration - Estimate Costs

CPCCBC4004A Identify and produce estimated costs for building and construction projects.

Next course starts: Full time: 17th March 2014 Part time: 28th April 2014

Painters Registration - Prepare Surfaces CPCCPD3021A Prepare Surfaces for painting PRB Colour and wallpapering Next course starts: Full time: 17th February 2014 Part time: 22nd September 2014

Practical Painters Trade Test

The purpose of the Practical Trade Assessment is to provide evidence to the Board that a person has proficiency to the level as prescribed by the Building Commission.

Next course starts: March 11th 2014 March 18th 2014

March 12th 2014 March 19th 2014

Please contact Advanced Training for more information on (08) 9471 6600

2013 December Issue | 45

The Industry Idiots

46 | Aussie Painters Network

Important Contacts Aussie Painters Network www.aussiepaintersnetwork.com.au

Ph. 0430 399 800

Master Painters & Decorators Australia www.masterpainters.asn.au Ph. 08 9471 6662 National Institute for Painting and Decorating www.painters.edu.au Ph. 1300 319 790 Australian Tax Office www.ato.gov.au

Award Rates www.fairwork.gov.au

Ph. 13 72 26 / Ph. 13 28 65 Ph. 13 13 94

Fair Work Building & Construction www.fwbc.gov.au Ph. 1800 003 338 Mates In Construction www.matesinconstruction.com.au

Ph. 1300 642 111

Workplace Health and Safety Contacts STATE ACT NSW NT QLD SA VIC WA

Website www.worksafe.act.gov.au www.workcover.nsw.gov.au www.worksafe.nt.gov.au www.deir.qld.gov.au www.safework.sa.gov.au www.worksafe.vic.gov.au www.safetyline.wa.gov.au

Phone (02)62073000 13 10 50 1800 019 115 1300 369 915 1300 365 255 1800 136 089 1300 307 877

Cancer Council Australia ACT NSW NT QLD SA VIC WA

www.actcancer.org www.cancercouncil.com.au www.cancercouncilnt.com.au www.cancerqld.org.au www.cancersa.org.au www.cancervic.org.au www.cancerwa.asn.au

(02) 6257 9999 (02) 9334 1900 (08) 8927 4888 (07) 3634 5100 (08) 8291 4111 (03) 9635 5000 (08) 9212 4333 2013 December Issue | 47

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