YOUR COMMUNITY

In this section we look at how we work with you and with other agencies to ensure our neighbourhoods and communities are the kind of places you want to live in. The Neighbourhood and Community standard says that we should:

• Keep estates and communal areas clean and tidy. • Work in partnership with you and other agencies to improve neighbourhoods and tackle Anti-Social Behaviour.

Endeavour Housing Teesdale Housing

NUMBER OF ESTATE INSPECTIONS COMPLETED DURING THE YEAR 39

NUMBER OF ESTATE INSPECTIONS COMPLETED DURING THE YEAR 42

DEALING WITH ANTI-SOCIAL BEHAVIOUR

Our performance

OUR TARGET PERFORMANCE THIS YEAR

OUR TARGET PERFORMANCE THIS YEAR

Percentage of Anti-Social Behaviour complaints responded to within one working day

100% 94.2%

Percentage of Anti-Social Behaviour complaints responded to within one working day

100% 100%

Investing in Local Communities

Following the successful launch of our Community Investment Strategy in 2012, we have increased our investment in local communities, helping them to develop and grow stronger from the inside out.

Last year we invested £330,000 – that’s about 20% of our surplus funds – into customer involvement and local communities. Our innovative approach is making a real difference, and from 2012 to 2014 we attracted £266,986 of additional funding from other places to support your community projects.

We have continued to support a wide range of projects, including working with children and young people, providing training and work opportunities, community-led housing schemes and education projects. Projects we have helped so far include:

• Primary School Breakfast Clubs: Working in partnership with

Greggs the Bakers to provide pupils with a healthy start to the day. • Youth Work in Teesdale: A project delivered by Teesdale

YMCA and Groundwork North East. • Family Support Work: A local partnership to employ a worker to foster community resilience, volunteering and community led solutions. • Princess Trust: Supporting and enhancing the 12 week ‘Team

Programme’ by providing funding panels and mock interviews. • Middlesbrough Community Land Trust & Five Lamps

Empty Homes project: Bringing empty homes in Gresham,

Middlesbrough and Evenwood, County Durham back into use.

…as well as working with partners including: Housing Hartlepool, the NDC Trust, Belle Vue Community Centre, The Prince’s Trust, Neighbourhood Watch, Hardwick in Partnership, Open Door North East, and Evenwood School in County Durham.

Investment in your local community projects

Endeavour Housing Teesdale Housing

Total direct investment in Endeavour community projects

£44,188

Total direct investment in Endeavour community projects

£27,774

Other funding £14,195

Other funding £10,065

Total Community Investment

£58,383

Total Community Investment

£37,839

Due to our commitment to Community Investment at Endeavour Housing Association, we can look forward to investment from contractors amounting to £40,000 in cash, 6 work placements, 3 full and 4 part sponsored apprenticeships and 8 community labour days into our local communities. Due to our commitment to Community Investment at Teesdale Housing Association, we can look forward to investment from contractors amounting to £18,400 in cash, 6 work placements, 1 full and 2 part sponsored apprenticeships and 4 community labour days.