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MARCH 2024
P1 C NNECTION
FMO
Associate Newsletter
Facility Maintenance Operations How It Started, Where It's Been, and Where It's Going TODAY, the P1 Service Facility Maintenance Operations (FMO) division is thriving with nearly 200 employees, six large customers, and new staff to help build the division and bring on new clientele. But FMO didn’t start that way – it grew from a fundamental need at one of P1’s large healthcare customers. The University of Kansas Health System (TUKHS) needed a partner that could provide a more specialized, integrated level of facility service. That’s how the FMO division was born – with a mission to: leverage the knowledge and expertise of the entire P1 organization to provide comprehensive and effective facilities management solutions that drive the highest quality for customers’ total cost of ownership across all business segments including: healthcare, municipalities, arts and entertainment, manufacturing, logistics, and academia.
After TUKHS, Saint Luke’s Health System approached P1 with the same request: to bring on a more specialized, embedded facility partner. Dave was already working for Saint Luke’s, and helped foster that connection. Saint Luke’s was a big opportunity – large enough that P1 partnered with Johnson Controls (JCI), who would hold the main FMO agreement with Saint Luke’s Health System. Not all customers approached P1. In 2007, P1 went out and sold the program to Catalent. “Catalent was a true sales opportunity,” Dave said. “P1 was doing a fair amount of service work at Catalent and worked closely with their Kansas City branch leadership team on the benefits of partnering with P1 FMO.”
P1’s “power of one,” - including support departments and single-source expertise P1 can put at the customer’s disposal - made the partnership a In 2012, P1 had an advocate at the Kauffman Center for the success, leading to more customers. Performing Arts. He proposed to the board that they consider bringing on an outside facility maintenance provider. In an open bid competition, It all started with TUKHS in 1999. "We were in their facilities every day – we knew their facilities better than anyone,” Vice President Dave P1 was selected. Beebe said. “It began with mechanical plumbing, and evolved into other The relationship with Kauffman - and the city’s desire to elevate the mechanical and electrical services.” maintenance and upkeep of the garages - led to the City of Kansas City Missouri Parking Garages partnership in 2019.
Pictured, above: Operating Engineer Barry Willard, Saint Luke's Health SystemRick Drake -Operations Manager