Our property owners
TELL THEIR STORIES
What our customers say
MIKE & STEPH have more time on their hands HAWKE'S BAY PROPERTY INVESTORS It was a big move for Steph and I to entrust our properties to the Oxygen Team. We had always managed our own and our first experience with a property manager was not a good one. Reflecting on it now, I canâ€™t work out why we didnâ€™t move to Oxygen earlier. Oxygen provides true professionalism; and the small problems, like slow payers, rowdy neighbours, trying to organise inspections, storing of inspection paperwork and photos, are gone. My wife and I are in it for the long term and want to enjoy the process. We pride ourselves on presenting a warm, safe and comfortable home for tenants to live in. With Oxygen looking after our portfolio, my wife and I can look for other properties to buy. Tai is one of the first people I call to talk about the numbers on a potential property, often jumping in the car to have a look with me. I think he likes looking at them more than I do! He has saved me time and money by giving me sound advice, in particular with renovations. Katy and Jamie have a real talent for finding the right tenant for a house, which we found really challenging when we were managing the properties ourselves. Yes, there is a cost to have Oxygen managing our properties, but its money well spent and more importantly it frees up my time for other endeavours. If the worst happens we know we have a team of experts to help us through the problems.
With Oxygen looking after our portfolio, my wife and I can look for other properties to buy.
What our customers say
GRAEME spends time doing what he loves HAWKE'S BAY PROPERTY INVESTOR Oxygen has been successfully managing my 30 rental properties now for about five years. During this time they have always been professional, honest, hardworking, pleasant, calm, and friendly. It is always an absolute pleasure to deal with them. The team go above and beyond what is expected, going out of their way to do things, which I have always appreciated. Katy Russell, one of their property managers, does an excellent job making sure all the properties are tenanted quickly with good reliable tenants, as well as letting me know when any maintenance issues arise. She will also shop around with quotes for trades-people to make sure Iâ€™m getting the best deal. I would highly recommend Katy and the Oxygen Team to anyone wanting to have their investment properties professionally managed.
. . . they have always been professional, honest, hardworking, pleasant, calm, and friendly. It is always an absolute pleasure to deal with them.
What our customers say
TAPERE & SHANE
now holiday without worrying about their rental
HAWKE'S BAY PROPERTY INVESTORS We recently acquired a few properties within the Hastings area. Initially I was extremely hesitant to involve property managers due to shocking stories I had heard from our property investor friends. Somehow. . . I don’t know how, Tai managed to convince me in his very gentle but persistent manner that he would be able to take care of my properties as well as provide excellent service. I don’t usually give in to sales people, especially when it comes to my properties and paying out money. However Tai took the time to come out in the weekend, he listened to what I was looking for, discussed the contract terms and answered my questions. I just wanted to say, I am extremely happy with the service Tai and Katy have provided me. Everything these two people have said they would do THEY HAVE DONE! They are efficient, keep me informed, follow up and follow through. I’m always kept up to date so I don’t have to worry about anything. As Katy put it ‘Well Tapere, that’s just what we do, its’ our job’. She is a great property manager and I am so privileged to have her looking after our properties. I have never experienced someone as efficient as Katy, if anything I thought I was the only one who could care that much about my properties, but no; she takes the prize. This type of service has given me the confidence to invest a lot more in Hawke’s Bay because I am comfortable and confident with the service I am getting. If it wasn’t for Oxygen, I don’t think we would have bought additional properties. Within the space of two months, I have acquired another two properties. Once again, thank you Oxygen for having fantastic staff who actually care about the reputation of the company and care about the customers.
I just wanted to say, I am extremely happy with the service Tai and Katy have provided me. Everything these two people have said they would do THEY HAVE DONE!
What our customers say
PAMELA no longer stresses from afar HAWKE'S BAY PROPERTY INVESTOR My property in Hastings was causing me so much grief, I just didn’t want anything to do with it anymore. My last tenants had made such a mess of it and it was heart breaking. Thank goodness I met Tai from Oxygen, he helped me so much. Since I didn’t live in the Hawke’s Bay Oxygen did all the groundwork for me, they kept an eye on the bulider for me, they made sure he did what was expected of him, and that everyone involved in the renovations did their jobs. Tai was always on hand to meet me when I travelled to the Bay, whether it be Saturday or Sunday, and he always picked up the phone no matter how busy he was. Since then we have purchased two other properties that Oxygen now also manages.
Since I didn’t live in the Hawke’s Bay Oxygen did all the ground work for me...
What our customers say
ANDREW & JANA
can live in Western Australia without worrying about their rental
HAWKE'S BAY PROPERTY INVESTORS Nicole at Oxygen in Hastings has been a fantastic property manager for our five flats. Her inspections are always thorough and we appreciate her honest feedback in providing us with how to move forward with ongoing maintenance, repairs and quality tenants. She is always prompt in her responses to us and our tenants needs. Nicole has also gone above and beyond her job description when we have asked her to help us with things that we canâ€™t attend to as we live overseas, working at the mines in Western Australia. We highly recommend her for your property management.
Nicole has also gone above and beyond her job description when we have asked her to help us with things that we canâ€™t attend to as we live overseas!
TESTIMONIALS Oxygen offers excellent service and advice, they are happy to deal with all aspects of property management have their finger on the pulse and are without doubt superb value for money, I fully recommend them.”
GEOFF - HAWKE’S BAY
“Nicole has been managing our rental portfolio since September 2016 and I am extremely pleased with her hands-on management and how capable she is. Nicole has seen us go through buying, selling and renovating properties and has been integral in each of those occasions, whether it be liaising with tenants, real estate agents or trades people. For the day-to-day management of our properties, I find Nicole is efficient, organised and prompt in getting things done. I’m impressed with how Nicole arranges maintenance or repairs to be done, quickly and cost effectively. Nothing seems too much of a hassle for Nicole. I consider Nicole a valuable member of our investing team and would recommend her to anyone considering having their property professionally managed.”
RICHARD - HAWKE’S BAY
“Nicole is a proactive and responsive property manager, and I’m grateful to have her as part of my team. She consistently takes initiative, identifying and rapidly solving day-to-day maintenance issues, while also remaining focused on longer-term rental optimization and property improvement. She gives good and practical advice which I value, and I look forward to continuing to work with Nicole into the future
ROWAN - HAWKE’S BAY
We wish to thank Oxygen very, very much for all the help, advice and support you provided to get our tenants back on the ‘right track’ with their rent. The team’s calm and careful explanation of how the Tenancy Tribunal works and why it was so important for us to take each step to protect ourselves as landlords are lessons that will not be forgotten. His service, personal attention and follow up have been extraordinary. Thank you.”
CAROL & PAUL - HAWKE’S BAY
“Oxygen, and their staff take much of the hard work out of being a landlord, giving me time to do what I want.”
DIANA - HAWKE’S BAY
Oxygen has been managing my investment property for a number of years now and I’ve always been confident in their abilities. Living and working overseas means that communication and trust is critical. With this in mind I’m pleased to say that the team at Oxygen have always gone above and beyond. They quite often recommend trades people for any work needed on my wife’s and my residential property in Stokes Valley. I like the way that the team genuinely takes an active interest in my property and I quite often drop in to the Oxygen office in Upper Hutt to catch up. The best way for me to sum up the service that Oxygen provides is that they manage my investment with care and give me peace of mind.
MATT - AUSTRALIA
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Letting | Property Management | Body Corporate | oxygen.co.nz
Testimonials from property owners.