Tow Professional - Volume: 11 Issue:9

As we welcome in 2023, we look back with all the struggles we have encountered in the past years! The outbreak of covid-19 in Dec 2019, Presidential elections, and some of the highest inflation numbers since President Carter. The past two years, 2020 and 2021 have been a struggle for all. Many have lost more than wages during this time. If you made it in to 2023 without losing your job, health or loved ones from this virus, thank your higher power! Now let’s buckle up and make 2023 your year!

In this issue we showcase the “Top Products and Services,” that stood out to our staff in 2022. This issue contains a litany of products and services intended to help your company start 2023 with an advantage!

In this Issue D.J. Harrington tells an inspirational story of John Weaver, a tower out of Canton, Georgia whose traditions, and love for Christmas and others will warm your heart! Dan Messina, in the latest “Insightful Talk series,” asks where’s the money as Dan walks you through his dream with Towtrax to help strengthen the industry and bring more money to owners! Jim Lewis, our “Expert Witness,” reminds us of the importance of CYB in all aspects of our business.

This issue is also our annual look into insurance and finance providers. We use this issue to bring you the latest information on the providers’ offerings, in hope this will be a roadmap for your business when planning budgets.

Tow Professional Magazine is celebrating our 12th anniversary in the Towing Industry! In 12 short years we have:

• Grown into the #1 print publication for decision makers in our industry

• Started a tow show in the first six years of ownership in Orange Beach, Alabama

• Created the most interactive digital publication in our market

• Started a yearly fiscal calendar for branding products annually

• Started Tow Professional Podcast – the fastest growing # 1 podcast in the industry

• Dedicated a 2-page spread every issue to the Survivor fund for last 11 ½ years

• Worked with our Governor Kay Ivey and set a month aside for “Slow Down, Move Over Awareness.” This proclamation was signed by the Governor setting a month aside to recognize the laws and to remember the loss of life each year for the last 4 years

This was only possible thanks to God and our loyal advertisers and readers! The advertisers you see featured in the pages of Tow Professional have been instrumental in our success over the years! I want my readers to know 97% of our advertisers have been doing business with us since day one! I can speak for their loyalty, quality, and dedication to this industry for everyone of them. You have a choice where to buy from; we ask you to support those suppliers that have supported us!

Let’s make 2023 the best year of many! I pray blessings of safety, health, prosperity, and increase over you all! Be safe and God bless all you men and women for your service!

CONTRIBUTING WRITERS

Darian Weaver President & Publisher, Tow Professional

Executive and Advertising Offices

1005 Mountain Trace Birmingham, AL 35242

Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com

Tow Professional is published nine times a year by Over The Mountain Media, Inc., 1005 Mountain Trace, Birmingham, Alabama, 35242, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices.

Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

6th Annual Slow Down, Move Over Rally

Wes Passmore, owner of Classic Towing & Automotive, held the sixth annual “Slow Down, Move Over” rally on December 4, 2022. This rally starts in Hueytown, Alabama followed by a parade of 150 + trucks to Tuscaloosa, Alabama. The rally had everyone taken care of with food trucks, bounce houses for the kids, live music, first responders and towers from across the state. This event continues to grow attended by many tow owners, family members, local fire, and state police. The rally helps to spread the word and educate the public on the dangers facing our responders, and the loss of life that is happening from careless and distracted drivers.

This loss, unfortunately, Wes Passmore knows too well

having lost his driver, John Hubbard, to a motorist who failed to move over one lane, striking and fatally injuring John. Wes has led a tireless journey to inform the public of the dangers towers face when responding to motorists. With the event’s growth, sponsorships have increased.

Tow Professional Magazine, Progressive Insurance, Austin Hinds Motors, C.P. Wrecker Service, My Company Funding, Kevin Goodyear Towing, Allstate, Eastern Diesel & Auto, and Passmore Automotive, have stepped in this year to be a part of sponsoring this rally. The support is appreciated and goes a long way towards public awareness and reminding our Tow Professionals that we have their back and are striving to ensure their safety on the job!

6th Annual Slow Down, Move Over Rally

Continued:

Tow Professional Magazine for the fourth year in a row, petitioned Governor Kay Ivey to set aside a month as “Slow Down, Mover Over,” to educate the public about driver awareness. We are happy to say the request was granted; her office will be announcing which month soon. We urge you to be active in your state associations, national association, and get to know your local legislators. One by one we can have influence. Thanks again for all who attended and supported the rally. Be safe and God bless till next year!

Bambarger Wrecker 50th Anniversary

Dec 2022 marked the Anniversary of a dream that Chester Bambarger grew since being a little boy. This was kicked off by a celebration at Bamberger’s: Adam and Heath brought in a band, terrific food, axe throwing, corn hole, slides for the kids, and friends and family from throughout the southeast.

This story began as a dream and passion of Chester’s and blossomed to his sons. Heath Bambarger, Chester’s oldest son began working fulltime for the company in 1993 after graduating from high school. Heath remembers his first day on the job when his dad Chester told him to get a shovel and start filling all the potholes in the lot. Heath asked why he couldn’t use the backhoe to fill the holes, Chester replied: “This is a tough business and I want to make sure you have the heart and passion to do the work.” Adam, Chester’s youngest son had a short stint with Phillips Petroleum before realizing that is heart lay in towing. In 2002 Adam joined his older brother Heath, and father Chester in the business.

Over the next several years, Bambarger Wrecker Service

has grown and developed a reputation as one of the top towing services in Alabama! Billy Green has been essential in expanding Bambarger Wrecker Services social media, image branding and growth on Facebook, Instagram, and Twitter. Benefits are now offered helping attract key employees, safety meetings have been implemented monthly, and key equipment investments have been made to grow the business.

In 2018 Adam and Heath purchased their first 360 rotator, fulfilling their late father Chester’s dream! Bambarger reinforces to each driver that every tow matters, integrity, and excellence count.

Chester’s business was built on trust and relationships, and Heath & Adam maintain that standard of excellence. Bambarger Wrecker Service, a Family owned, Christian based business that has never strayed from their fathers’ values and have been blessed because of their heart for service!

We here at Tow Professional are proud to know these guys and wish them well on the next 50!

The top seller long reach kit that will open most cars with SPEED AND ACCURACY.

Dynamic® Offers New Line of Tool Organizers for Sockets, Wrenches and More

The Dynamic® tool brand has introduced a new line of tool organizers. The line includes several convenient solutions for storing sockets, wrenches, screwdrivers and other small tools. Manufactured with industrial quality and offered at budgetsensitive prices, each Dynamic tool organizer comes with a lifetime warranty, which is backed by Gray Tools, the wellrespected North American hand tool manufacturer.

Dynamic’s offering includes three types of socket organizers to accommodate various needs. First, the magnetic socket organizer securely stores sockets in an upright position. Complete with magnetic base, the organizers are available in red for SAE and blue for metric sockets, and they have sizes clearly printed on them for easy identification and selection. The next product is a socket organizer tray, which features a slim profile design for placement within shallow toolbox drawers. It uses magnets to hold sockets in place and comes with stickers for size labeling of each of socket held. The third product is an aluminum socket organizer rail, which includes clips with spring-loaded bearings to hold up to 20 sockets in place.

All three socket organizers are compatible with most regular and deep chrome sockets, as well as impact sockets. Options are available to accommodate 1/4”, 3/8” and 1/2” drives in both SAE and metric sizes.

Also available from Dynamic is a two-piece wrench holder, which can accommodate most regular-length combination, openended and ratcheting wrenches. The organizers are color-coded for SAE and metric wrenches, and they hold up to 15 wrenches each. A slim profile allows the holders to be stored in shallow toolbox

drawers,

Finally, Dynamic offers a magnetic screwdriver and small tool organizer, which uses 16 high-tension clips to securely hold screwdrivers, as well as wrenches, ratchets, extensions and other small tools. It has a strong magnetic base, allowing it to be mounted on various steel surfaces.

Introduced in 2009, the Dynamic® tool brand was created by Gray Tools, a renowned North American manufacturer and distributor of premium hand tools founded in 1912, to meet the need for high quality tools at a budget-friendly price. Today, the Dynamic line consists of more than 2,500 products, including sockets, wrenches, pliers, hammers, chisels, locking tools and clamps, which are fully serviced and warrantied by Gray Tools.

For more information, visit ShopDynamicTools.com.

TraxeroGo - Software for the Road Ahead

Have you heard of TraxeroGo by Traxero? It is a fast, lightweight solution for the towing operator on the go.

TraxeroGO is the only towing app on the market with no monthly fees. You can manage your business on the go by receiving motor club jobs, managing cash calls, and processing payments, all in one easy-to-use mobile platform.

Getting started is easy. Once you sign up with the motor clubs you just need to connect your accounts through TraxeroGO. And that is it! Soon you will be able to receive, manage and accept network jobs right in the app. And if you are running cash calls you can manage them in the same

place. TraxeroGO also supports integrated payment processing making getting paid on time easier than ever.

To learn more about TraxeroGO visit www.traxero.com/go

while a handle and mounting holes provide hanging options.

COVERYOURBACKSIDE!

It is an alarming fact of business and surprises many tow company owners have when that deep realization of the staggering liability issues they deal with on a daily basis faces them. Everything seems to come at you, from tow damage, to towing invoice amounts and billing, to pre-authorization for shop work and shop damage, if they’re so equipped.

The old adage “an ounce of prevention is worth a pound of cure” couldn’t be more true in today’s litigious society. To use the politically correct version, it’s all about “CYB” or Cover Your Backside.

As an advisor to tow companies and shops, my first

order of business is to look at their towing invoices and shop repair tickets to make sure they have the language necessary not only to protect the company from false liability, but also to advise the consumer of the bill or estimate/potential bill, and make sure the company can collect without issues – and in the event that you have a dispute, you’re fully protected and can bring in the money you should.

I’m not trying to over-simplify, but many incidents can be prevented with forethought. If you don’t give an estimate, and your consumer has never worked with you, you must realize that they have no idea what your

AN EXPERT WITNESS

BY JAMES E. LEWIS ///

rates are, your operating costs/overhead, additional charges allowed or required by your city or state – and you present them with a bill, and they lose their minds. Can you really blame them? They truly had no idea what you were going to charge. How many times have you heard the

question “why so much, you only towed it 5 miles?!” – when you know that’s a standard fee schedule based on your police contract rates – but how would a consumer know about these rates? Please don’t expect them to know...

The same is true in a repair shop

– unless an estimate is given and signed by the consumer, it is law in many states that the consumer does not have to pay your bill beyond basic diagnostic charges. I dealt with a scenario in Pennsylvania where a kid owned a car, the shop made it “fast and furious” to the tune of $15,000 invested, but never got a signed authorization for the work –all over the phone from New Jersey. Seems the kid thought that he wouldn’t have to pay for all the modifications and 300+ hours of labor since he never signed anything and was never asked for a deposit. The shop finally recouped the money, but only after a year-long fight and $5,500 in legal fees and a lot of bad publicity. A signed mechanic’s repair order with an estimate, and a faxed signature on increased estimates would have given the shop the upper hand to keep the car until the bill was paid, with little or no extra time for the shop owner.

Tow operators have a unique job, in that many times, you’re towing a vehicle for someone who is upset or downright angry. They see shiny tow trucks and figure the company has deep pockets, so that dent, scratch, or scrape that was already there now becomes the tow company’s responsibility, and unless you can prove otherwise, you’re paying a claim. Take photos from several angles before hooking up. Make sure to note damage on the tow invoice and get separate photos of damaged areas. Many companies have gone to onboard cameras for this reason. Make sure your folks are well trained in the CYB principle and watch your liability costs drop. Your insurance agent may even lower your rates if you show that these measures are in effect in your work. Be safe out there, and CYB!

OUTSIDE EXHIBITS: THURSDAY, FRIDAY AND SATURDAY INSIDE EXHIBITS: FRIDAY AND SATURDAY, 9 A.M. – 6 P.M.

2023 FLORIDA TOW SHOW® SCHEDULE

As of December 16, 2022

THURSDAY, APRIL 13

12 pm – 5 pm Registration Open Convention Lobby

7 pm Jerr-Dan Event

Big Lot

FRIDAY,

APRIL 14

8:30 am – 5 pm Registration Open Convention Lobby

8:45 am – 12 pm WreckMaster Light/Medium-Duty Recovery Class

Sabal A, B, C Learn how to stay safe on scene, prevent property damage claims, calculate resistance, calculate anchor ability, use snatch blocks, perform basic winching techniques, applying your new knowledge of resistance to rigging and equipment and earn customer confidence.

9 am – 9:45 am Advance PPI to a Comprehensive Parking Management Service

Sago 4 Offer: both Permitting AND Enforcement residents and managers

Jim Shellhaas, Ranger SST

10 am – 10:45 am What Google Wants from You

Sago 4 Learn what the current demands are to rank well in search, advertise efficiently, earn reviews and increase your cash call leads throughout your service area.

Dennis Wencel, Lift Marketing Group

11 am – 11:45 am Don’t Just Manage Your Business, Optimize It

Sago 4 Running a profitable towing and roadside business is not easy. Optimizing your businesses, how to spot and fix problems.

Presented by Traxero

1 pm – 3 pm Florida Lien and Title Workshop

Seville DHSMV Carole Jean Jordan

1 pm – 1:45 pm Finding Qualified Drivers & Mechanics in 2023

Sago 4 Hiring drivers and mechanics is increasingly difficult. Find new employees faster within weeks, not months!

Presented by David Ostrov, Whiterail Recruits

2 pm – 3 pm Tricks of the Trade

Sago 1 Learn how to neutralize locks of all kinds, vehicles, padlocks. You will be amazed, ladies don’t be afraid to attend, everyone will be entertained.

Steve Young, Sponsored by AutoLock Solutions

7 pm Miller Event

Big Lot

SATURDAY, APRIL 15

8:30 pm – 2 pm Registration Open Convention Lobby

9 am – 12 pm EV Driver Training Session

Sabal A, B, C

9 am – 2 pm Lil’ Towers Event Veranda Event Room

9 am – 9:45 am PPI: Permitting AND Enforcement – Residential and Day Lots

Sago 4 New solutions expand opportunities for PPI providers to include commercial properties

Jim Shellhaas, Ranger SST

10 am – 12 pm Florida Lien and Title Workshop

Seville DHSMV Carole Jean Jordan

10 am – 10:45 am What Google Wants from You

Sago 4 Learn what the current demands are to rank well in search, advertise efficiently, earn reviews and increase your cash call leads throughout your service area.

Dennis Wencel, Lift Marketing Group

11:45 am – 1 pm Women of the Towing Industry Luncheon

Sabal D, E, F, G Presented by PWOF – Women’s Division

Sponsored by GEICO

1 pm – 1:45 pm Towing Technology 101 Sago 4 Technology is everywhere and changing constantly. Staying on top of the latest and greatest, the evolution of technology space and how it has changed the game.

Presented by Traxero

1 pm – 1:45 pm Finding Qualified Drivers & Mechanics in 2023 Sago 4 Hiring drivers & mechanics is increasing difficult. Find new employees faster within weeks, not months!

David Ostrov, Whiterail Recruits

1 pm – 3 pm Lockout Class Sago 1 Steve Young, Sponsored by AutoLock Solutions

2 pm – 2:45 pm Captives, How to Turn Your Insurance Program into a Profit Center Sago 4 A discussion on a captive and understanding the income streams within a captive insurance program

Don Blood, Brown & Brown Insurance

3 pm – 3:45 pm Mental Fitness in a 24/7 World Physical fitness gets the hype, mental fitness is just as important for a healthy life. Learn some tips and tricks to gain mental clarity.

Presented by Michelle Sukow

Whereisthe $$$$$

When I started TowTrax, I knew I had a great idea that would change the industry. I had a strong developer, and a few good people to help me with the tow companies. I knew I needed a big investor to help me get this off the ground. Other companies had investors willing to give over $50 million. I held a meeting at my office building and invited all the tenants to come and see a demo of my product. I had 22 people in the room, and at the end of the meeting I had three major investors who were willing to invest in TowTrax.

I thought we were on our way when the next day covid hit; all my investors went and hid. I needed money to keep on going so I looked for other ways to get it. I called on the following:

Our goal was to raise $240,000; I was able to raise that. I had good luck with friends and family; they are rooting for me to succeed. Investment firms were a waste of time. I saw an ad on Facebook from an investment firm that would lend me up to $5 million. I filled out all the paperwork and jumped through all their hoops. They came back and said they could lend me $118,000 paid over 18 months with weekly payments and an interest rate of 29%. Once I applied with them, I heard from no less than ten other companies all wanting to lend me money. It was crazy with the deals they offered. High interest rates with short term payback.

I decided to go to banks. They have lots of money. Again, a waste of time. If you don’t need money, they will give it to you. They wanted a personal guarantee from me on the loan. If I had a personal guarantee, I would not need a loan.

My next step in looking for seed money was tow companies. I thought I could raise money from the industry. We wanted to raise one million to keep us going. I reached out to tow companies because they saw what I had developed, and they knew there was a need. I set up a plan

where these tow companies could purchase stock. I had a tow company in Oregon, that I did not know, purchase $375,000 in stock. He is now one of my best friends. Another investor in Alabama purchased $100,000 in stock. Another investor in Texas purchased $100,000 in stock. He had already invested $200,000. I had tow companies in Minnesota, Michigan, Ohio, Pennsylvania, Wisconsin and another in Texas, all of which I did not know, purchase stock in TowTrax. We raised our million.

I thought we were out of the woods when the price of gas shot up. This kept consumers from traveling, and tow companies cutting back on their tows because of the gas price. When our volume dropped, our revenue dropped. This made it hard to operate and grow because I needed money to grow. There were two companies that had over $50 million in investments, and they are struggling. They came to us for help. We have added them as customers, and this should triple our growth along with three other potential customers we are adding.

This is good for the tow companies because we are sending them more tows. We are expanding our markets from 13 states to 31 states and from 17 cities to 151 cities. We are adding tow companies every day as we continue to grow. Our projections for 2023 are outstanding. For our investors, the price of the stock has gone from $1.19 a share to $2.00 a share and should continue to increase in 2023.

With volumes increasing, this also means our expenses are increasing. That means we need more money. We are talking to several venture capital firms all showing a high interest in either investing in TowTrax or purchasing TowTrax. These deals

BUILDING THE BEST

TOW LIGHTS IN THE

LIW-LDTL

This highly durable wireless tow light bar was designed for light and medium tows. Our newest 23” unit has a nearly indestructible polyethylene case and a steel handle for ease of use during tows. It also has separate turn signal lights which are required in several states. The LIW-LDTL includes all of the same features of our larger, heavy-duty wireless light bars!

LIW-36STR-7R

This 36'' wireless tow light features two amber/white strobes (with a separate switch) for additional driver safety. It’s easy to use, just plug the 7 pin transmitter into your vehicle’s connector; strap the bar on the disabled vehicle; hit the ‘on’ switch, and you’re ready to tow. To save battery life, the taillights do not light when the bar is initially turned on—they work in concert with your vehicles taillights (left and right turn, stop, and taillights).This light bar features DOT LED lights, automotive grade circuitry, and quality construction unmatched in the industry.

BY DAN MESSINA

will take a few months to develop as we continue to look for operating capital. If you are interested in purchasing stock or helping us with a line of credit that pays 15% let me know. (459-774-0340).

All of this being said we are proud of what we accomplished. Starting a business from scratch with no working capital, a pandemic, and a gas shortage while still having the success we are having is incredible! Being in this industry as long as I have, I feel we will continue to be successful and have a major impact on the towing industry.

If you are planning to expand your business, purchase new assets, or purchase other tow companies, I urge you to look at what could happen in the first two quarters of next year. I just heard in the past two weeks that the beginning of next year looks bad, and we could be in a recession. Interest rates will be high, inflation will be high, and money will be hard to find if you don’t already have it. We made it through the tough times so far, and we feel that 2023 will be a great year for us. We anticipate tripling the growth, and new partners giving us the working capital we need.

“ChristmasPete”ona MissionofHopeandJoy

Lots of towers know John Weaver who lives and serves the city of Canton, Georgia. John was also a trainer and did a fine job for Wreckmaster for many years. John and his wife, Debbie Mauldin Weaver, and their daughter, Angela, manage Mauldin Body Shop & Towing.

John’s decorated truck has become a tradition in Canton, Georgia. People expect to see it multiple times a week during the holiday season. The other night, as my wife and I were driving to watch our granddaughter sing at a local park with the 4th and 5th grade school choir, Sheila mentioned that John’s truck was only a couple of cars ahead of us. This truck attracts attention because it’s very hard to miss during the Christmas season. Most of you probably call him, Johnny.

John and his family have been showcasing his lighted truck at Christmas since 2011. Folks, John’s truck is fully equipped from top to bottom and front bumper to rear of

the truck. A sight to behold, not one square inch is missing lights. A few years ago, when I traveled with John during the evening, he would wear a Santa hat and present gifts to many poor families in Canton which in turn gave him a chance to talk to them about God. They tried to come up with a process so the lights would stay in place. Today, PVC pipes outline the Body of the Truck. As Weaver says, “after weeks of heating and bending pipes to fit the wheels and obvious contours of the truck, the lights were finally ready to be attached.” Nestled, Christmas lights make the truck hard to miss. Not only is this truck gleaming with brightly colored lights, but it also plays Christmas Carols.

Here’s how the International Towing and Recovery Museum refers to John’s truck: “Christmas Pete.” It’s basically called “Christmas Pete” because the truck is a Peterbilt truck with a 60-Ton Century Rotator. At Christmas time, this monstrous truck stands out with 175,000 LED lights, powered by two onboard generators, a holiday

music sound system consisting of a mixer board and iPod, and five 1,000WATT amplified speakers.

Every year, John’s team adds more lights and just this year “Christmas Pete” has 187,000 LED lights. John’s favorite part is the Christmas tree on the back of the truck and how the boom is now wrapped in blue lights which offers an inspirational message. “When you wrap it and put a tree on it, there appears to be a cross behind the Christmas tree and the cross pops so much that a person gets the message that we couldn’t have Christmas if we didn’t have the cross in the first place.” An empty cross symbolizes hope and joy for Christmas, and we know this as birth, rebirth, and redemption.

John told me, “It is still all for fun.” Lots of people know his truck, and they also know who owns it. John and Debbie’s granddaughter, Sierra, and their daughter, Angela, ride along and give out candy canes to children who stop by the truck.

Whenever the team goes to dinner, “Christmas Pete” is parked in the Walmart parking lot with lights on and music playing. It’s a wonderful backdrop for families to use for group photos. Everyone enjoys seeing, hearing, and being around John’s truck at Christmas. Chad, Angela’s husband does most of the driving these days.

Two weeks before Christmas, the truck is out every night. Families all over Canton call dispatch, asking where the truck is going to be. Due to the truck’s popularity at Christmas, the Weaver family is well-known in Canton. Even more importantly than seeing the truck is watching John’s leadership skills unfold. I have come to know John as a wonderful, Christian man who truly cares about his family and his neighbors. John makes the name of a towing family better because of his actions.

John Weaver was placed into the Hall of Fame in 2016. It was my privilege to be in the audience. Every time the museum inducts another

tower into the Hall of Fame, each inductee is given a sequential number. Appropriately, John’s number came up as John 316. That number is special to John and his family, and we can certainly understand why.

I told you that Johnny Weaver taught lots of Wreckmaster classes for many years. He ended every class in the same way. So, let me end this

article about a wonderful tower with his own words, “Have you ever heard that you can’t take it with you? Well, I have found a way you can take it with you. Every one of us have blessings of life…lessons we’ve learned…and experiences we’ve gained. If you don’t share your blessings, lessons, and experiences with those sitting beside you and those who come along behind

We Teach You

Proper way of writing invoices

Are you still writing your RECOVERY invoice on a TOW slip? That’s a thing of the past.

Accident scene clean up

Are you leaving car debris and oil behind at the accident scene? You can be liable for this even YEARS later. We show you how to make site remediation profitable not an expense.

Keeping the paper trail

Learn how to properly document the scene from start to finish so you will have all the info you need back at the office.

Billing on property damage liability insurance only

Have you heard that your customer is not covered? We show you different avenues to get paid.

Communicating with insurance/ private companies

We show you how to work WITH insurance/private companies NOT AGAINST them.

Laws that are on your side

Overview of federal and state laws to help you get paid!

Obtaining payment for proper billing

There are many steps that go into collecting a check for your hard work. We teach you how to go about the process from start to finish.

Guest speakers Lawyer and Insurance Executive

you…then when you die, you will take it with you! So, my challenge to you today is share your blessings, lessons, and experiences. If you don’t, you will take it with you!”

We hope everyone had a blessed and MERRY CHRISTMAS. May God continue to bless the John Weaver family and your family too. Have a Prosperous New Year. See you on the next podcast.

This year’s list spans an impressive amount of categories, including towing software, GPS, damaged vehicle movement systems, synthetics, tools, lights, and many others. This issue should be your company’s wish list going into the new year, as you continue to evaluate and select products to help you operate your towing facility more effectively and efficiently. In every issue through the year, every single product or service we cover in the magazine is there because we think it’s something that you will find useful, so we’re excited about each and every one in all of our issues. Our sole mission is to help you make purchasing decisions, so we’re all about products, all the time. This list reflects the “best of the best.” It is a great time to be an owner of a towing or repossession company, because the market is overflowing with options for great products and services for your facility. Here are some of the products and services that stood out to us this year:

JERR-DAN Autogrid Option for XLP Carrier

The all-new XLP Carrier Autogrid allows an operator to hook to a car quickly and easily without manually installing L-Arms. The grid design offers a 3,500 lb. rating and a crossbar that can rotate 90 degrees either side of center. The grid pivot has a center detent bar that prevents excessive crossbar swing during set-up.

The grid center drop area is designed to provide better support for tires as well as less sidewall push. Product longevity is addressed with replaceable wear items that include crossbar ends, L-arm tips, and plates at strategic locations.

To learn more about Jerr-Dan, visit www.jerrdan.com

Every year, we give you our roundup of the hottest products and services that have come across our desks from manufacturers, dealers, and service providers in the towing market.

JERR-DAN JD60 Independent Heavy Duty Wrecker

Jerr-Dan’s new addition to their independent lineup, the JD60, is a 3-stage, 60 ton heavy duty wrecker with an SAE boom rating of 120,000 lbs. when fully retracted and 25,000 lbs. fully extended. The 3-stage boom provides a maximum reach past the tailboard of 294 inches and a maximum hook height of 432 inches. Dual 50,000 lb. winches are standard and there is an option for an additional 35,000 lb. underlift drag winch. Also standard on this unit are boom angle indicators and

load charts for increased operational awareness. A fully proportional wireless remote with a 330 ft. range allows effortless operation of the recovery boom from multiple locations with precision. The 3-stage independent knee boom underlifts offer either 142 inches or 181 inches of reach past the tailboard. An optional 4-stage underlift is also available with 179 inches of reach.

To learn more about Jerr-Dan, visit www.jerrdan.com

JERR-DAN Tow Link™ App

Knowing and understanding tow truck capacity and data is critical to safe and effective tow truck operation. Tow Link™ from JerrDan recreates the tow and recovery scenario to provide informative data to advise operators on how to better use their equipment with two specific functions—a Rigging Utilization Calculator and a Tow Performance Calculator. The Tow Performance function allows the operator to input equipment-specific and setup-specific values to determine a safe utilization level. The Rigging Utilization Calculator also provides for equipment and setup inputs and adds a unique angle calculator that works in conjunction with a smartphone’s camera to determine exact angles. Tow Link is available on Apple’s App Store as well as Google Play. To learn more about Jerr-Dan, visit www.jerrdan.com

Hino L Series Trucks

The all new Hino L Series trucks, replacing our conventional lineup. Now known as the L6 and L7, you’ll immediately see the new exterior design including a bolder front fascia and optional LED headlights to make sure you’re able to safely navigate the roads in style.

Open the door and you’ll be greeted with a re-engineered interior with highend automotive grade finishes built with commercial use durability and an eye towards increased functionality. New steering wheel controls, a large 7” LCD multi-information display, more storage and increased leg room all make your “office” safer and more comfortable.

Speaking of safety, the new Hino L Series has integrated an entire suite of new safety systems to ensure you and your cargo get where they need to be quickly and safely. Electronic Stability Control (ESC), Collision Mitigation System (CMS) Lane Departure Warning (LDW), Active Cruise Control (ACC) and a driver’s seatbelt sensor are all there to protect you mile after mile.

Last but not least, the new L series is maximizing your business’s functionality with new wheelbase options, extended cab and crew cab configurations. No matter what your business needs, there’s a Hino L Series there to help you do more. WWW.HINO.COM

HINO XL Series

The Hino conventional models have been the fastest growing medium duty trucks for years. It started with great aerodynamics, functionality, and durability, and has continued with leading edge connectivity. The great just got better. The Hino XL Series sports an all-new automotive grade interior, a host of new advanced safety equipment, and larger cab configurations for more versatility than ever before. Available in day, extended and crew cab configurations, Hino XL Series trucks are ideal for applications ranging from 33,000 lbs. to 62,000 lbs. GVWR. Factoring in the industry’s leading support of HinoWatch and available HinoCare and it’s easy to see why Hino is the fastest growing medium duty truck brand in the U.S.A. - POWER ON. WWW.HINO.COM

Custom Built Manufacturing

The Custom Built Manufacturing team is eager to collaborate with you to create the perfect tow truck, keeping your fleet modern and efficient. Together we will design your wrecker keeping in mind everything from rotator size and frame reinforcement, right down to accessories like chains and straps.

• CUSTOM ALUMINUM BED SIDE FABRICATION

• WRECKERS AND ROTATORS RANGING FROM 15 TON TO 80 TONS.

• TRUCK FRAME REINFORCEMENT

• TOWING ACCESSORIES

Quality is number One at Custom Built Mfg. LLC using quality American made steel, aluminum, fasteners, hydraulics, cables, and as many accessories whenever possible. Custom Built means just that, hand-crafted and hand-fit for precise long-life operation. For more information, visit www.custombuiltmfg.com

ynamic created the Original Self-Loading Wheel-Lift that has become the most sought-after technology in the towing industry. The idea of the self-loading wheel-lift system came from a need of faster and safer operation for recovery agents. To continue with the efforts of creating the safest recovery vehicles on the market.

The Dynamic Radius is a 240º rotating car carrier, allowing for quicker and safer recovery where limited space is available to maneuver. The design of the radius allows for less equipment blocking the roadway creating a safer workspace for recovery personal. -12,000 lb. Capacity Deck

Dynamic 701 Slide In

The 701 slides in, is now available with neg and power tilt. The unit is based off Dynamics 701 wrecker. With the same Cyds, valves and steel parts as a regular wrecker. These units are made for the professional towers, not the weekend warrior. The unit has a 5000LB lifting capacity with 82 inches of reach, 8000LB towing capacity (depending on the truck it is installed on) 25 degrees of positive and neg tilt. It has built in chain boxes and there is no need to replace the rear bumper.

Unit comes standard with mounting kit, spacer blocks, safety chains, straps, and ratchets. Also is available with an optional 8000LB Ramsey winch. Other options are welded in dolly brackets, motorcycle attachment,5th wheel /gooseneck attachment, and counterbalance weight.

Dynamic Towing Equipment & MFG www.dynamicmfg.com | 800 831 9299

ServiCase is powered by the sureEcosystem digital dispatch platform used by FleetNet America and others. ServiCase allows fleets and event providers the ability to locate your company and dispatch jobs electronically.

BUSINESS

FlowStop’s Hazmat Products

FlowStop’s Hazmat Products, “ Equipment & Supplies,” are designed by a veteran of the towing, recovery and spill response service for a quick and easy solution to minimize exposure when dealing with roadside mishaps. FlowStop has a proven track record for dependability for the task at hand. Check out the FlowStop Product line at www.flowstop.net or call us at 877-356-9767 for details and pricing.

Flowstop’s hydrocarbon pumps are designed for quick and easy deployment for roadside spill response. Aluminum pumps transfer all class 3 fluids with rapid results. Each pump includes aluminum vac stingers of 30’’x 1’’ and 48’’ x 1’’. Flowstop’s 1’’ pump is also equipped with a vac mop and puddle wand, 2,pressure plugs if drilling a tank is necessary. Each pump has an air regulator mounted on unit and 100’ of vac hose in 4 separate sections of 25’x 1’’ an inline filter and 1’’ foot valve ensure debris free suction.

Flowstop’s chemical pump is ideal for acids and harsh chemicals and both 1’’ and 2’’ models can handle up to a 93% solution of sulfuric acid. Both pumps employ schedule 80 pvc pipes and chemical hoses compatible with the pump.

Collins Manufacturing

Collins Hi-Speed®Dolly

6th Generation

SAFEST

Self-Loading Dolly

Safety First! Safety RatchetSystem — forTower Safety — Prevents accidents and provides more options in difficult environments, (like snow, ice, gravel, slopes, tight spaces), when loading.

MOST SERVICEABLE

No expensive replacements or repairs — no cutting, welding or downtime. Replace damaged parts on the spot with common hand tools in just minutes.

LIGHTEST

Heavy‐duty. Light‐weight. Industry’s lightest‐weight dolly. Weighing only 54 lb. with static load capacity at nearly 80x its own weight (4,280 lb. with 5.70x8 tires).

Collins Carrier Dolly System

An innovation borrowed from Collins’ early designs — the Damage‐Free solution to loading Carriers: Rolling instead of dragging up the bed.

CLEARANCE

High‐Ends and Low Profiles. Carrier Dolly lifts vehicles higher off the ground to easily clear carrier bed with low load angles.

DAMAGE‐FREE

Damage‐Free Loading. No hooks, chains or cables ever touch the vehicle. Vehicles simply ride the dollies up and down the bed.

WIDE‐RANGE

Load hybrids, high‐end, electric, all‐wheel or fourwheel drive vehicles with nohook points. The Carrier Dolly System also doubles as a motorcycle dolly.

For more information, visit www.collinsdollies.com.

Bene ting for the families of our fallen

If each company in the industry gave just $5 when a tragedy occurs, we could generously support the families of our fallen in so many new ways.

Can you give $5 when a tower dies?

Help us support those left behind by the dangers of our profession.

The Survivor Fund

The “Survivor Fund” was created in 2006 to complement the International Towing and Recovery Museum’s Wall of the Fallen. This fund was established to help those families who have lost a loved one in the line of service.

A Survivor Fund committee was formed of people from all over the United States from the towing industry. The committee is given the information regarding the fallen and the application is processed within 24 hours of receipt. Once the decision is made, a check is sent right away to the family to assist with immediate nancial issues during this tragic time in their lives.

Company owners, family members, or friends can submit the application for bene ts on behalf of the family of the deceased. The application can be found on the website at www.thesurvivorfund.com and can be submitted by mail, fax, or e-mail.

Fourteen years of service to the towing and recovery industry worldwide

Managed by industry professionals

Pledges replenish funds and allow payout growth $7,500 bene t, $9,500 for museum members

Immediate funds to help at the time of tragedy Funded by donations only Hundreds of families supported

Tiered system allows payout increases based on reserves Hundreds of thousands of dollars paid out to date

Survivor Fund Continuing Support

To ensure the longevity of these bene ts as we work to build a perpetual fund, we are asking each person, company and organization in the industry to participate in supporting the Survivor Fund and these families when a tragedy occurs. Your pledge to become a Survivor Fund Continuing Support Partner represents a commitment to our industry.

As a Continuing Support Partner, you will receive an e-mail from the Survivor Fund when a tragedy occurs and meets the governing guidelines of the Survivor Fund for disbursement. As always, the ITRHFM Survivor Fund will handle direct payment to the families. We will simply solicit your contribution in the pledged amount to replenish and build our fund after each approved payout. The e-mail you receive will provide information on the current tragedy as well as information on how to remit the payment to honor your pledge.

www.thesurvivorfund.com/pledge

Make your pledge today to support our industry.

TowMate

TM36XR+

An upgrade to the TM36XR, the TM36XR+ 36” heavy-duty wireless light bar features an internal 12000mAh lithium battery pack that will operate the light bar for up to 60 hours on a charge! The unit charges the same as the TM36 and TM36XR, through the 7-way receptacle, so there is no need to create a new charging setup. Best of all, the unit features a charge status indicator panel on the top of the light bar. Boasting 1,000’+ signal range, solid harnessing, and a lifetime warranty on electronics and LED’s, it’s no wonder this has become a new favorite since it’s release.

TM-LS-STND

The ‘Life Saver’ cone-mounted warning light system continues to live up to its name, providing another layer of safety to wrecker operators and other roadside workers in 2022. Quickly deploy the light by placing a cone at the beginning of your work zone, sliding the light over the top of it with its universal traffic cone mount, and pressing the power button. The standard mode is to flash red & blue alternating. The unit is not considered vehicle lighting and is not to be used in motion, and that is how one can gain the “red/blue advantage.” There are other modes that allow for the red/blue to become amber/ white, red/amber, or white/blue as well as multiple flash patterns for any color combination. With the increase in use of these systems, TowMate has pledged a portion of the proceeds from each unit sold to The Survivor Fund through the International Towing Museum.

“In 2005, the International Towing and Recovery Hall of Fame and Museum established its Survivor Fund to provide immediate financial support to families of towing operators who lose their lives in the line of service in our industry.” To find out more about how you can support the Survivor Fund, visit www.TowingMuseum.com

SS470

These are among the most versatile low-profile surface mount LED lights on the market. With 12 ultra-highoutput LED’s, two trigger wires, sync functionality, and a world of flash patterns, TowMate hit the mark with the SS470 ‘Slim Strobe’ series. Simply wave a magnet over the light upon installation to cycle between marker mode (steady on LOW), work light mode (steady on HIGH), strobe LED set-1, strobe LED set-2, and strobe both LED sets (together or alternating). These are ideal as a marker light/strobe combination or work light/strobe combination, or simply as LED strobes. Being made in the USA, carrying a lifetime warranty, and being priced competitively, these lights are a great value!

to six functions) levers.

Towbook

Say “Hello” to your newest employee, Towbook!

Based in the cloud, and utilizing the latest tools and technologies available, Towbook has become the industry’s unquestioned leader in towing management software solutions. Our goal is to provide software solutions that impact the performance, productivity and revenue potential for your roadside assistance, towing, and recovery operations.

Towbook is here to create a seamless experience for each job from beginning to end. You’ll be able to create quotes, receive jobs digitally from all major motor clubs, dispatch jobs to drivers, communicate with

staff throughout the entire call, track calls on our mapping system, manage impounds, billing, receive customer feedback via surveys, and so much more!

With Towbook, we believe in transparency, so there are never any hidden fees! Training and setup assistance are provided at no additional charge for companies of every size and each Towbook subscription includes unlimited user accounts.

We’re known industry-wide for our coveted 24/7/365 Ultimate Support. This support includes live phone support and our “in-app” chat system that enables customers to interact with our team without having to pick up the phone and call.

See for yourself and try it free for 30Days at: www.towbook.com

GoLight

GOLIGHT GT

The NEW Golight GT Series remote controlled spotlight by Golight Inc. features: Wireless or Hardwired Remote Control Options, Permanent or Portable Mounting, 370° Rotation x 135° Tilt, and is UV Ray and Saltwater Resistant. Upgrades from the previous Golight RadioRay models include: Updated exterior housing design, Higher torque drivetrain and more precise pan / tilt control, Increased Ingress protection from dust / water (IP56), Permanent mount models boast a robust 14 gauge stainless steel mounting bracket and Portable magnetic models have 2X magnetic grip.

Golight GT Series Light Output: Halogen, 225,000 Candela, Max Beam Distance 3,113 ft., 5.5 amps at 13.8V and LED, 544,000 Candela, Max Beam Distance 4,839 ft., 3.7 Amps at 13.8V.

Golight GT Series has a 3 year limited warranty.

Stryker ST

The NEW Stryker ST Series Remote Controlled Spotlight features: Wireless Remote Control, Permanent or Portable Mounting, 370° Rotation x 135° Tilt, and is UV Ray and Saltwater Resistant. Upgrades from the previous Stryker models include: Multiple Unit Selector Function which allows for independent control of 2 units with 1 remote, Home Position Function (On-Command return to 0° home), New Wireless Technology Benefits including: Simultaneous Pan + Tilt, Multiple users can operate lights in close proximity without interference, Smart Programming Logic (Quick and simple pairing without dipswitches), and Fluorescent Remote Buttons

Stryker ST Series Light Output: Halogen, 225,000 Candela, Max Beam Distance 3,113 ft., 5.5 amps at 13.8V and LED, 544,000 Candela, Max Beam Distance 4,839 ft., 3.7 Amps at 13.8V.

Stryker ST Series has a 5 year warranty.

RP Recovery Consulting

AirLight Series

Three sizes of inflatable LED light towers make up the AirLight series. From our ultra-portable AirLight to our incredibly powerful AirLight Pro Max, there is a light tower to meet your area lighting needs.

10ft Airlight

• Height: 9 feet 9 inches

• Weight: 29 pounds

• Wattage: 336 Watts

• Light output: 36,000 lumens

• Voltage: 120V AC

• Footprint: 20” x 20” x 18” tall

AirLight Pro

• Height: 12 feet

• Weight: 64 pounds

• Wattage: 860 Watts

• Light output: 74,400 lumens

• Voltage: 120V AC

• Footprint: 28” x 28” x 24” tall

Wireless Headsets

FASTER RESPONSE

AirLight Pro Max

• Height: 14 feet

• Weight: 72 pounds

• Wattage: 1,100 Watts

• Light output: 111,000 lumens

• Voltage: 120V AC

• Footprint: 28” x 28” x 24” tall

Operators and riggers talk to each other in real-time, hands-free. Deliver instructions clearly and answer questions directly while work caries on. No need to shout or use hand signals – clear communication helps get the job done faster.

Advanced Technology That’s Easy to Use Full-duplex Communication

Hands-free simultaneous twoway conversation. No more shouting – easily talk and work at the same time with your entire team.

VISIBILITY NOT REQUIRED

Far-side operators, talk with your riggers regardless of whether you can see them or not.

IMPROVED PRECISION

There’s no communication breakdown between operators and riggers. On-scene precision and performance goes up as you reduce errors and avoid costly mistakes.

ENHANCED SAFETY

Instant communication allows for timely warnings, alerts, and instructions to the crew. Avoid job hazards and mitigate the risk of injuries and mistakes.

LISTEN-THROUGH

Sonetics Listen-Through Technology lets you mix in outside sound to get the right level of hearing protection and situational awareness.

SITE-COVERING RANGE

2 feet to 1,600. You can depend on the range – no matter what the incident requires

For more information, rprecoveryconsulting@gmail.com or call: 315-730-6566.

Will-Burt

Will-Burt’s Night Scan HDT Light Tower

The Night Scan HDT is designed for the Recovery and Towing industry, meeting unique requirements and demands. Heavy wreckers and rotators benefit from the height and light output of the Night Scan HDT Powerlite, now available with new LED light fixtures that are more affordable than ever before. Available as a surface-mounted folding version or vertically mounted model adding flexibility for the space available for installation.

• Extends to heights of 15’ • Dual tilt light fixtures www.nightscan.com | www.willburt.com

NightSearcher WorkStar Connect

The WorkStar Connect from Will-Burt has 3 light modes to choose from reaching 2,500 lumens. Perfect for smaller areas as it folds flat and can be mounted in a variety of ways including the magnetic base, tripod, or hanging hook. Choose your battery with 4 power tool adapters that work with popular brands - Black & Decker, Bosch, Makita, Stanley, DeWalt, Porter, and Milwaukee. www.willburt.com

• Rechargeable • 16 hour run time

• 82 ft. beam distance

NightSearcher Tower Pro 5k

The Tower Pro 5k from Will-Burt is a multi-angle rotational light that is portable, collapsible, and rechargeable. Choose between warm white and cool white light modes with low, medium, and high light output. The tripod folds down to 2.2 ft and extends to 4.9 ft. www.willburt.com

• Quick set-up • 5,000 lumens

• 5 hour run time

• Lithium-ion rechargeable battery

Will-Burt Pi-Lit Smart Flares

Will-Burt Pi-Lit Smart Flares sequential road flares not only warn oncoming drivers, but they guide them around the danger. The rapid deployment system automatically turns on and synchronizes the flares for safe, quick, and easy use. Built, designed, and supported in the USA - the Will-Burt Pi-Lit Smart flares withstand up to 30,000 lbs of pressure and are IP66 water and dust proof. www.willburt.com

• Rechargeable • No programming required / auto synchronization

• Available in 6 or 10 pack

Wrecker Rentals

Wrecker Rentals, Inc. provides full-service tow truck rental for the lower 48 states. They provide short-term (three-day minimum) and long-term tow truck rental of late model light-duty wreckers and roll-back tow trucks. They distribute trucks from Atlanta, Georgia, & Dallas, Texas, and, in most cases, can have a truck to you within 24 hours of approval. For more information, visit www.rentawrecker.com

Custer Products

One of Custer’s highest selling items has been the 23” wireless light-duty tow light (LIW-LDTL). The steel handle on top and the 105 lb. pull rubber-coated magnets on the bottom make for easy on-and-off installation. The LIW-LDTL is individually serialized which eliminates cross-talk and protects the owner against theft. This bar meets all DOT requirements, comes with a 3-year warranty and is proudly manufactured in the USA. To learn more, please visit www.custerproducts.com

The LED Amber/White rooftop light bar which is available in 29”, 56” and 72” lengths to fit several different sizes of service trucks. This strobe light bar comes with thirty flash patterns all controlled from a multi-function control box. This bar comes with arrow stick/traffic control built in with seven different flash patterns for each function. To learn more, please visit www.custerproducts.com.

One of Custer’s newest products is the 54-Watt work light/amber strobe combo light (WL54AW). Similar to Custer’s WL19F in size and shape, the WL54AW includes a 27-watt white work light in the bottom row of diodes and a 27-watt amber strobe light on the top. This light includes a 3-wire hook-up which allows the driver to operate the strobe and work light features independently. To learn more, please visit www.custerproducts.com

The LED Class I Surface mount strobe (STR-XL1) which is available in Amber (not pictured) and Amber/White. With very low-profile dimensions of 4.85” L x 1” W x 0.3” D, the STR-XL1 series is small in size but powerful in its brightness. This strobe light comes with 24 different flash patterns and can be synchronized with up to twelve other modules of its kind. To learn more, please visit www. custerproducts.com.

BigEasy 32955DLX

4th Wheel Loader

•

I-Bolt

I-Bolt is a 2” x 1 ½” loop connected to a 7” long steel shaft with unique gripping teeth that lock into the threaded holes having diameters of ½” up to 1 ¼” on the front or rear of the vehicle provides a universal hook up solution for the 200+ vehicles identified in the Towing and Service Manual from AAA.Visit www.steckmfg.com.

Hide-A-Lift

VIPER

WHEEL LIFT

Need a quick and easy unit to tow most consumer vehicles?

Viper costs less, is quicker than most competitive self-loaders, is easy to mount, and can be working for you in no time.

• Fully hydraulic underlift (in/out and up/down)

• Twin 3-½” lift cylinders

• 4,000-lb.+ lift capacity

• Suggested minimum 10,000 GVW chassis

• Hydraulic claws (no springs to malfunction causing damage)

• Self-centering head

• Brass bushings on king pin

• In-cab 6-function control

• Double pump for speed and power

• Extra frame stiffening recommended

• Unique under-body construction

COBRA

WHEEL LIFT

Looking for a tow unit with a little more power?

• Heavy-duty lifting 6”x 6” main beam

• 4,000-lb.+ lift capacity

• Suggested minimum 10,000 GVW chassis

• 72” reach

• Full 90-degree loading (great for parallel parked cars)

• In-cab 8-function control

• Quick connect for easy removal

• Double pump for speed and power

• Twin 3-½” lift cylinders for more speed and power

• Hydraulic claws (no springs to malfunction causing damage)

• Self-centering head

• Brass bushings on king pin

• 12,000-lb. winch available

• Built-in frame stiffener

• Extra frame stiffening recommended

More info: https://hidealift.com/cobra/

GuniWheelTM

GUNIWHEEL

TM is a compact solution to keep inside your towing compartment or neatly stacked on your tow bed. Each GUNIWHEELTM can hold up to 2,500lbs.- strong enough to install on all four-wheel hub locations. They can be driven at a max speed of 5mph and primarily to move vehicles on and off tow beds, drive on lots, and into body shops for vehicle repair.

GUNIWHEELTM currently comes in four models:

GUNIWHEELTM 45 is for most standard size vehicles with 4 & 5 lug patterns.

GUNIWHEELTM 56 is for bigger trucks, vans, and large SUVs with 5 & 6 lug patterns.

GUNIWHEELTM 80 (24” D X 3.5”) is for big 8 lug trucks and vans.

The 45 S is a new and improved version of the award-winning GUNIWHEEL 45. We have listened to feedback from the industry and made a stronger, more efficient shop wheel solution. The wheel fitment is the same. The 45 S fits most cars and small SUV vehicles, 4 or 5 lug patterns. We have greatly increased the offset of the wheel to a staggering 94mm, an increase from 51mm from the original model. With the new amount of offset, GUNIWHEELTM 45 S allows free rotation of the wheel on vehicles with large performance brake calipers without the need for a spacer, a needed upgrade for high-end sports performance vehicles. We also increased the strength around lug hole area by adding a 6mm metal plate to the back of the wheel. With the original 45, GUNIWASHERS were required to prevent over-torquing the lug nuts and damaging the wheel face. With the new backing plate and thicker steel, washers are recommended, but not required for installation. The 45S also comes with a two-year manufacturer’s warranty against any defects. With these new improvements the GUNIWHEELTM 45 S greatly outperforms the original 45 in high volume shop environments. For more information visit www.GUNIWHEEL.COM

GUNIHUBTM Universal Free Rotating Hub Assembly

From the makers of the original, award winning GUNNIWHEELTM

GUNIHUB™ 45 universal rotating hub is used when brakes are disengaged or when a car is stuck in the parked gear. Just install the GUNIHUB to any 4 or 5 lug pattern for full wheel rotation. The ultimate tool to move a car onto a tow truck or to another safe location FOR NONMOTORIZED USE ONLY. USE WITH GUNIWHEEL 45 ONLY.

• Rotary bearing for instant mobility

• No specal lubricatio needed to spin

• Locking pin included

• Works with OEM bolts and Nuts

• Use with GUNIWHEEL 45 and 45S

• Ready to roll in under a minute!

For product questions, call 1-888-554-6464 or visit www.guniwheel.com.

We’re extremely excited to introduce to you our next generation GUNIWHEEL, the GUNIWHEEL45 S!

ServiCase

Holly’s Towing Dispatch answers and dispatches solely for the towing and recovery industry, and is available to you 24/7, 365 days a year. Your company chooses when Holly’s Towing Dispatch works best for your company. Do you need help on nights and weekends? 24/7? We accommodate your needs no matter what time of day. With 20 plus years’ experience, Holly’s Towing Dispatch takes and dispatches all calls directly to drivers, an on-call manager, or in-house dispatcher. Whatever works best for you, we can accommodate. Our goal and purpose are to get your drivers on-scene quickly by providing fast and accurate service. Give us a call today at 800-730-3909 to find out how Holly’s Towing Dispatch can help YOU. For more information, visit us at www.hollystowingdispatch.com

SERVICASE

is a web-based search tool allowing for the general public as well as commercial carriers the ability to locate the “best-matched” service provider when their vehicle breaks down. From commercial tire replacement to truck roadside repair, we have the service providers available to help you. Select a service and location above to view the results in that area.

ServiCase is also utilized as a truck breakdown management breakdown management search for carriers that operate their own breakdown centers. These centers use ServiCase for searching for service providers to help with all their semi-truck services and towing recovery needs. This allows the carrier to quickly and efficiently find the best suited service provider to get their vehicles back on the road. No matter what service your vehicle or fleet requires, we are proud to connect you with thousands of qualified companies across the nation. For more information: www.servicase.com

Webfleet

WWebfleet, Bridgestone’s globally trusted fleet management solution, provides you with the right information at the right time to make smart business decisions based on data insights – which can increase fleet efficiency, safety, and sustainability. Running a business can be hard. So let’s make it easier. https://www.webfleet.com

Webfleet Electric Truck Management

Get everything you need to efficiently control and organize your whole fleet with an internal combustion engine, hybrid, and electric vehicles all on the same interface.

Webfleet EV helps you:

• Stay connected to your electric fleet

• Monitor your whole fleet in one view

• Plan your jobs based on vehicle battery levels

• See real-time charging information

Webfleet eLogs and DVIR

WEBFLEET eLogs is the complete solution to comply with FMCSA ELD and NOM-087 rulesets for Hours of Service (HOS) and DVIR (Driver Vehicle Inspection Reports). Helping you comply with regulations, reduce costs, boost productivity and take driver safety to the next level. Learn more www.webfleet.com

Webfleet SAT

Does your fleet constantly run into areas beyond cellular coverage? WEBFLEET SAT keeps your vehicles connected with global satellite coverage powered by Iridium® Satellite Network. Rest assured, you’ll have the reliable connection needed for round-the-clock vehicle tracking. Stay connected 24/7, anywhere in the globe. Learn more www.webfleet.com

MPD-X Bold is the ideal marker for industrial marking in extreme conditions including on wet and oily surfaces and in extreme cold weather. The bold 1/4” tip leaves a bright, permanent mark on nearly any surface, and is UV resistant for up to 22 years.

• Designed for the most extreme marking conditions

• Writes on nearly any surface

• Durable 1/4” mark

• Removable from glass with a razor blade

• Ideal for auto auction sites, impound yards, etc.

• Available in blue, black, red, white, silver, and yellow

• Pump-action paint marker with replaceable nib

• Comparable to Unipaint PX 30 markers

• Also available in medium and fine tip

• All MPD paint pens are proudly made in USA

MPD 30 Pro SP is the first marker designed specifically for the Towing and Auction Industries. This solid paint marker has been specifically designed for your Automotive needs with features including:

• Excellent for permanent marks on nearly any surface including glass, metal, rubber, wood, concrete, and more

• Writes through water, dirt and oil

• Will not flake or fade from weather

• Solid paint dries within minutes

• Removes easily with a razor blade

• 30% larger than the competition

• Available exclusively at Markingpendepot.com

• Proudly made in the USA

Eckert & Associates

Help your fellow truckers, and let them know they have rights!

When tow trucks, semis, and trailers are hit and can’t be driven, large losses of income add up quickly. When your customer’s equipment is down due to an accident, suggest they pursue lost income from the driver that caused the accident. If your tow truck is damaged by another driver, you certainly want them to pay to repair the truck. But what about going after them to pay your lost net income while the truck is in the shop? What about pursuing your other out of pocket expenses?

Eckert & Associates, PA can step in and fight to recover your true

Curbside SOS

Curbside SOS is using technology that’s well known and people are familiar with to cut out the middleman.

Curbside SOS quickly built a national presence by offering full rate jobs to roadside providers. Instead of being matched by a club, Curbside’s technology allows the motorist to choose their provider based on ETA and cost. Unlike other digital platforms, Curbside can not evolve into another roadside club because the customer always selects the provider, never the platform. This way Curbside ensures that you only accept jobs

losses. We represent truckers, collecting their downtime/ lost income. Lead attorney, Kelsea Eckert, champions small businesses in the transportation industry, so the big insurance companies and large self-insured fleets don’t take advantage of them. Owner Operator D. Faulkner said, “Eckert & Associates performed as advertised! Courteous, professional and won my case!”

The initial consultation with a lawyer is free. Any attorney fees are paid at the end of the case, as a percentage of the settlement. Let us help you and your customers claim their rightful earnings. We would love to hear from you! Call 1-800-Downtime or visit www.DowntimeClaims.com

at your prices. Just like in real life, your business will depend on the speed and price of your service.

Motorists and providers both win if Curbside SOS successfully introduces a marketplace to the roadside assistance industry. It is clear to see how customers selecting their service provider based on ETA and price is a better experience for everyone. ISPs across the country are rooting for Curbside SOS so they get paid more for their work. Consumers and law enforcement are hoping that Curbside can help clear incidents faster. www.curbsidesos.com

MatJack

MatJack introduced Landing cushions in 2005 and are the standard in the industry by which all others are held. Capable of controlling any and all loads up to 80,000 per cushion MatJack Landing cushions have helped with thousands of uprights from tractor trailers to excavators to mobile homes without fail, call us for details.

Hurricane Jumbo cushion sets- MatJack, the worldwide leader in air cushion technology in its never-ending quest to answer the needs of our customers has developed the Hurricane Jumbo system. The ever-dependable Jumbo is now capable of up righting an overturned tractor/trailer in as little as 5 minutes. You need to clear the road quickly and want to use your cushions, this is your solution. Call us for details.

MatJack has introduced into the towing market 3M’s Peltor brand headsets which link up by simply turning them on and being on the same channel with unlimited amount of users at any one time in either basic or Bluetooth! With over a 1 mile range and no line of sight necessary, this affordable system comes in several styles, contact us for details.

MatJack has always been at the fore front of technology and safety in the industry. Adding to that is our new line of PMI Advantage helmets which sets the standard in the fire service for rescue and confined space along with being NFPA certified. PMI Advantage helmets are light weight and come in 6 colors, call us for details. For more information, visit www.MatJack.com.

www.towprofessional.com

Tru-Hitch

Survival in our changing transportation industry requires towers to work smarter and more efficiently. Today’s faster pace demands light weight equipment that can safely haul heavy loads at highway speeds while still meeting the scaling requirements of the state(s) you are operating within. A Tru-Hitch fulfills this need.

A Tru-Hitch Fifth Wheel Towing Device solves many of the traditional problems with heavy duty towing.

• Tows Heavy Loads and Doesn’t Overload Drive AxlesThe Tru-Hitch booms are extended and then connected to the towed vehicle at a point behind the axle on the vehicle being lifted. This connection point places the axle being lifted in the middle of the effort being used to lift the truck for towing. Less effort is needed to lift heavy weight. Once lifted, the truck in tow is secured to the booms creating a rigid connection. The truck in tow simply becomes a semi-trailer. Weight transferred forward is properly imposed down onto the fifth wheel. This is how your tractor is designed to work and means no overloaded drive axles. Other fifth wheel attachments are attached in a fixed manner to the after frame of tractor they are mounted onto and use a traditional stinger to lift at the axle directly. The lifting effort is out at the end of the stinger. This means the rearmost drive axle sees most of the weight and in many cases becomes severely overloaded.

• No Special Tractors or Modifications Needed – A TruHitch can be connected to or disconnected from any tractor in just a few minutes. The Tru-Hitch is simply connected at the fifth wheel, and when transported uses a small set of integrated travel legs that rest on the after frame of the tractor. When disconnected, the Tru-Hitch is free standing, without the need for support arms etc., ready to back under the next time you need it. Because the Tru-Hitch properly places weight onto, and pivots at the fifth wheel when towing, there are no special mounting brackets, binders, or fixed mounting points needed. Also, because towing with a Tru-Hitch places weight properly onto the fifth wheel, there is no need to stretch the frame of the tractor in an effort to get weight forward off the rear axle. Nor does a Tru-hitch need to have additional lift axles added to safely lift tow.

• No Lightened or Unsafe Steering when TowingBecause the load becomes a semi-trailer when using a TruHitch, the steering axle of the towing tractor actually GAINS weight! Your tractor acts normally. This leads us to another important point.

• No Uneven Braking – Because there are no overloaded drive axles and the steering axle stays properly planted to the road this means the brakes are evenly loaded. This keeps your driver, the load, and the people traveling near you safer.

• There are no pinch points when towing with a Tru-Hitch – Towed loads are secured to the Tru-Hitch booms and pivots at the fifth wheel. You can make turns at up to 90 degrees without worrying about pinch points. And just like a trailer, the load follows you around corners. Other under-lifts that pivot at the stinger mean maneuverability is limited. When you turn left the load wants to go right and vice versa. This is never an issue with a Tru-Hitch.

• Cost- Traditional tow trucks are heavy, long, and expensive to operate. Other fifth wheel attachments require modified wheelbase tractors and complicated bracketry to mount and use. A Tru-Hitch comes complete, ready to attach to a standard tractor, with no special mounting requirements or additional cost. It can run on its own self-contained hydraulics, or connect it to a PTO, it’s your choice. Radio remote control and rigging items are included. A Tru-Hitch can lift up to 32,000 lbs. and tow up to a gross combined weight rating of 140,000 lbs. Tru-Hitch is the safest heavy duty towing solution for the heavy-duty tower. Visit www. truhitch.com for more information, or call 860-379-7772 to order your Tru-Hitch today

Access Tools

One Hand Jack Set

The One Hand Jack Set is one of our most popular selling products. it is designed to include the essentials needed to get into most vehicles quickly and effectively. The Shielded Quick Max Long Reach tool features a Store-N-Go handle for storage of extra tips. The Air Wedge tool features an internal stiffener to make insertion easier and to minimize possible damage to the vehicle.

Ultimate Long Reach Kit

The Ultimate Long Reach Kit includes every tool and accessory you need to open virtually any vehicle on the road today using the long reach method. This 21-piece kit is the most comprehensive and complete long reach tool set ever made.

Air Jack Air Wedge

Easy Off Twist Socket Set

The Easy Off Twist Socket Set works like magic to remove all damaged or locked lug nuts without a key. With our exclusive sure twist grip technology, locked wheel lugs spin off with no effort. Five socket sizes fit virtually every lock lug nut on the market and are so easy to use with a breaker bar.

Access Tools also makes a variety of Air Jack air wedges designed to help spread the door away from the vehicle, giving the user enough space to insert a Long Reach Tool. These include the:

• Mini Starter Air Jack for soft metal / painted b-pillars

• Standard Air Jack that is functional on virtually every vehicle

• Super Air Jack that tackles heavy-duty door frames

• Twin Air Jack that works well on stiff door frames.

For more Information, visit www.accesstoolsusa.com

Azuga is towing’s fastest growing telematics provider and with good reason

- Azuga is Towbook’s Preferred Provider with enhanced integration

- Azuga is the preferred solution by many of towing insurance companies

- Azuga’s camera system is fully live with AI features for added safety

- ELD available thru the system

- State mileage, IFTA, Driving reports and more at your fingertips

- Vehicle maintenance, fuel costs, maintenance cost available to you anytime...

https://offer.azuga.com/towbook/ | 205-728-9135

ParkingPass

AtParkingPass, our parking software is perfect for property owners to better manage their lot’s security, thus resulting in numerous contracts for towing companies. Handling the day-to-day processes can become overwhelming, especially if you’re not receiving reports from lot owners which help improve the automation of your patrols.

Fortunately for you, our parking software is the ideal choice for lot owners that are looking for a completely digital experience. With virtually no paperwork, you can efficiently enforce parking lot policies and receive digitally generated tow lists, both of which work toward

Roadside & Motor Clubs

enhancing your parking lot support.

Whether you’re looking to break into the towing industry, or you simply want to give your property lot owners/partners the added security of using a professional towing software, ParkingPass is here to support you, but we need your help too!

Tell us what lot owners we should call to improve their lot management!

Give our parking software a test drive and schedule a demo with us today or contact us at (800) 322-5535 to learn more. .

HAAS Alert Safety Cloud®

HA-5 Transponder

HA-D Integration

Energy Security Agency

The problem for tow and recovery professionals is you will interact with electric vehicles more and more. There are definite hazards and risks that you must be prepared to deal with to keep you and your staff safe from the dangers of damaged electrical systems, and the real possibility of thermal runaway after the incident is over. Stored energy is a real concert when dealing with damaged electric vehicles with high voltage systems. A quick Google search will produce dozens of articles about hybrid/ electric vehicles catching fire hours and days after an incident, even after the fire department has extinguished the flames. Several storage lots and buildings had catastrophic losses due to EV’s reigniting on property.

Because of these risks, and the increasing frequency of tow operators interacting with electric and hybrid vehicles, new federal standards designed to protect people and property have been set forth by NTSB, NHTSA, NFPA, and SAE. They call on tow operators to seek guidance and have risk analysis conducted by third party experts. Compliance with these standards is crucial from both a safety and liability standpoint. If something goes south, you do not want to be holding the hat

Recovery Billing

The average towman is excellent at what he does best, and that’s towing and recovery. Billing can be complex and when starting out in business, it can be a challenge to design the right billing and invoicing systems to take advantage of the recovery work that’s being performed. Think about it. You could be losing thousands per month for unbilled services for what is essentially a clerical oversight. Bob and Eric bring their expertise to seminars throughout the year in Massachusetts and across the continent. Groups are small with only 20 towing companies per session, which makes for a more focused, one-on-one learning experience and higher success rates.

We especially take care to help other businesses overcome the red tape and wall of legal babble that prevents towing companies from being paid. We will help you to navigate the legal roadblocks and red tape, helping you to get paid for your work without fail. All it takes is a robust system which you can apply to every job that you complete. For more information, visit www.recoverybillingunlimited.com.

of non-compliance when the courts and insurance companies start their investigations into what went wrong.

Fortunately, the Energy Security Agency is here to help you stay safe and in compliance at no cost to you!

In fact, if you enroll in our ESA Partner Program, we will pay you for each risk analysis we complete on the electric vehicles you tow. Our 24/7 response center is a phone call away to provide risk analysis of the vehicle and expert guidance on how to properly handle any electric vehicle you may come in contact.

Risk analyses are easy to complete. Simply call the ESA at 1-855-ESA-SAFE and our trained Risk Agents will ask you questions about your vehicle, and any damage it sustained. They will then send you a link to upload photos of the vehicle right from your phone. The agent will assign a risk level of green, yellow, or red, and provide guidance on how to interact with the vehicle.

To receive this free risk analysis and guidance service, tow operators need to go ESA’s website EnergySecurityAgency.com and sign up under the risk analysis section. Remember, there is no cost to you or your organization

CW Mill

CW Mill Hydraulic Mounting Kits equip a vehicle with live hydraulics, which means they can have hydraulic pressure anytime the engine is running, regardless of engine RPM’s or gear selection, and can be used for a wide array of applications such as salt spreaders, snowplows, hay bale beds, dump bodies, ground probes, airplane deicers, cranes, wreckers, rollbacks, hydraulic air compressors or tools…

CW Mill also manufactures Compressor Kits for refrigeration truck boxes and Alternator kits which provide increased battery charging for vehicles equipped with an increased amount of DC electric powered accessories. Generator kits are available for vehicles adding AC power capability for items such as electric power tools but ultimately any AC powered device. www.cwkits.com.

Traxero

Traxero is the leading provider of innovative solutions within the towing and roadside industry. By bringing together the most trusted software providers in the market, Traxero delivers a comprehensive suite of solutions that help you run your business more efficiently and profitably.

At Traxero we understand not every towing operation is the same. Whether you perform work for motor clubs, municipalities, light, medium & heavy duty, private property, or all of the above, our software supports the jobs you need to run smoothly.

To learn more visit www.Traxero.com

Towing Management Software:

o TOPS – Our premium software solution provides all-in-one dispatch, fleet, and inventory management. This is ideal for larger towing operations and municipalities that require more horsepower and configurability.

o Dispatch Anywhere – Designed for a wide range of towing operators small and large looking for the most versatile features and functionality, especially those particularly focused on motor club calls.

o TraxeroGo – A fast, lightweight solution for the towing operator on the go. TraxeroGO is the only towing app on the market with no monthly fees. You can manage your business on

the go by receiving motor club jobs, managing cash calls, and processing payments, all in one easy-to-use mobile platform.

o Omadi – Market-leading Private Property and Impound solution combining dispatching capabilities with PPI-specific functionality including parking, impound management, and account-based property manager portal.

Fleet Tracking Management:

o BudgetGPS – Explore GPS software and hardware with all the tools to help your business succeed for a single low price. Powerful reporting and an easy-to-use digital dashboard provide a complete view of your fleet. Best of all: No contracts and no activation fees!

Impound Yard Solutions

o TowLien – Streamline and simplify getting titles to abandoned vehicles with our fully digital impound processing software. You can search in real-time for DMV records, process and send required notifications to interested parties and stay on top of the process with automated reminders.

o Auction Simplified – Our easy-to-use auction software is built to help towers like you, save time and maximize profits by increasing efficiency and reach with online buyers. Our software has the most robust selling and buying features typically found at dealer-oriented auction solutions.

Integrated Payments

o TowPay – TowPay is the first payments platform built specifically for the Towing Industry. Easy to use, secure, and integrated directly with your towing management software.

Online Impound Auctions

OnlineImpoundAuctions

free for Sellers

Maximize your per-vehicle take

Online Impound Auctions does not charge the seller a fee to hold an auction. Nor do we charge any hidden fees. Our business Mantra is Simple, Easy and Fair. With that, we offer three cornerstone Freebies to you.

No Annual Membership Fee

It simply costs you nothing to sign up. And we don’t try to lock you in with a membership fee.

No Auction Listing Fees

We charge a fixed per-vehicle fee that you pass to your bidders. Our overall fees are much cheaper than the competition allowing you to maximize your Per Vehicle Take.

No Charge for Un-Sold Vehicles

When a vehicle goes un-sold at your action, you simply re-list that vehicle at a future auction at no charge.

www.onlineimpoundauctions.com Sales:(888) 903-4678

TOWERS INSURANCE

Big personal insurance companies spend billions each year on TV ads convincing people that price is all that matters when shopping for insurance. In the commercial world, that is horrible advice. Instead of shopping for the cheapest insurance, you should be shopping for the right insurance agent. Just like not all insurance is the same, not all agents are the same. Towing is a niche market for us because Hal Kresser, the agency principal, is very interested in the industry. He worked for a towing service when he was young and even today he is Wreckmaster Level II certified and can operate your equipment. Can your current agent do that? Hal is also involved in the industry. He is an active, participating member of the Towing and Recovery Association of Ohio. In fact, he is so well respected that he was nominated and elected to be president of the local region and is currently serving his fifth term. Before he was an insurance agent he spent 20 years as a cop. He is certified in accident reconstruction and knows the laws and how to deal with police officers. He’s good to have as an advocate in some of the collision claims that happen when there are disputes as to fault and he can help you decide when to fight traffic tickets and violations and when not. For example, we had one two years ago where a person on a bicycle rode into the side of a rollback that was making a right turn. The police officer listed the driver at fault for violating a crosswalk. After talking to the driver, Hal learned that

the bike hit the truck by the back axel. That meant the truck was almost fully through the turn before being struck. That makes it the bicyclist’s fault. He contacted the traffic supervisor and discussed how the report was improperly written and explained why it was not the driver’s fault. The supervisor agreed and got the officer to re-write the report correctly. This saved the customer from having a chargeable accident on his record and saved the insurance company from paying a personal injury claim. Claim adjustors are trained to take a police report as gospel. Unfortunately, not all crash reports are written correctly. Hal has the experience to know and can help when it happens to keep our clients from being unjustly charged with accidents.

When you choose the right agent, he will be able to place you with an insurance carrier that best suits your needs. As an independent agent we have the ability to add new companies that enter the market. We have seen companies come into the towing market for a few years and then get back out. When that happens, you can lose your insurance through no fault of your own. A good agent is on top of that and can make transitioning to another carrier seamless. You need to build a relationship with your agent. He can help you decide when to file a claim or when to pay out of pocket. He can advise you on ways to keep your rates down as well as help you implement plans to avoid liability claims. We recommend things like putting cameras

in the trucks to document crashes. They can be invaluable in situations where fault is in dispute.

Choose the right agent and build the relationship on trust and integrity. The agent should be viewed as a stakeholder in your business. In a recent Google review of our agency, Tiffany Corey of John Wayne Towing wrote “even when we were told there was no hope by everyone else, they didn’t give up and kept pushing forward. I work for John Wayne Towing and we are a small company so something as major as insurance can really make or break a company. So, if you are needing insurance, I would highly recommend giving them a chance.” You need a good, well managed insurance portfolio to help your business be successful and the agent needs your business to be successful to make his business successful. If you are contemplating any big expansion plans such as adding a new building or moving to a larger facility in another part of town, or adding more trucks you should involve your agent during the planning stage to find out in advance what the impact on the insurance will be. Many times, I get the call to add something like a building, a second location, or a 50 ton rotator to the policy after the fact. Then the insured is upset when he sees how much it costs. Now it’s too late.

To learn more call Hal Kresser today! 877-412-3434 or email him hal@ kresseragency.com

Austin Insurance is a familyowned business, that has been specialized in providing insurance to the towing industry since 1991.We work with several different companies that allow us to give you a quality product. Austin has been providing insurance for 30 years and has insured tow companies from all 50 states no matter if they are 1 or 50 truck accounts and everything in between.

For many years, Austin Insurance has specialized in providing coverage for towing operations. We have many companies to offer comprehensive packages to provide protection for all aspects of your business.

ADDITIONAL

• Cargo

• On Hook

• Physical Damage

• Garage Keepers

• Hired & Non-Owned

• Wrongful Repossession

• Drive Away

• Pollution

• Property

• Bonds

Cindy Horn and Janice LaVitte of Weiss Insurance specialize in a variety of transportation risks.

Wearing many hats as independent insurance agents we can tailor your policies to fit your business

RECYCLERS | SALVAGE YARDS

USED CAR LOTS

We are equipped to provide the unique coverage you need for your used car lot, recyclers, and salvage yards. We make sure your business is covered, so you can focus on running your business and serving your customers. We’ll come see you and your lot to determine what coverage best suits your business.

ADDITIONAL COVERAGES

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•

•

•

•

•

Every company is unique and is different from each other, “Well Come See You,” is not just a catchphrase! We will come see you and make sure you have the full understanding of the coverages and answer any questions that you might have.

As a bonus, we are more than happy to help you in complying with DOT/FMCSA & OSHA compliance audits. Make sure your coverage is on the hook!

Contact us today! www.wreckerins.com

or independent insurance needs. Together we can evaluate your business history, area of specialization, previous losses, and driver profiles, to come up with a tailored insurance budget based off how you operate. Insurance carriers also look at factors that affect overall risk and safety of your business. We will make sure you get the discounts that apply for your participation in GPS System installation, Mounted Cameras, and driver safety meetings.

As industry challenges and demands change, our understanding of your business and its needs will help drive your bottom line with access to our A-rated insurance markets available in a variety of states. Cargo, Towing, Repossession, Garage and/or Repair Facilities, Auto Sales and Storage Lots are just a sampling of business categories we write. We also have competitive markets for workers compensation, Group Health, Property, General Liability, and Personal insurance. We look forward to working with you. Give us a call, Cindy Horn @ (636) – 534-7226 or E-mail: CindyHorn@weiss-ins.com

Example:

A niche agency, MKI has been successful in the Towing & Recovery Industry by partnering with major Tow & Recovery carriers and fostering these relationships to be able to offer our insureds the best prices and the most comprehensive cov-

erage in the industry. With a growing base of “A” rated carriers, we are able to offer coverage in most states with no radius restrictions.

Our team of Towing & Recovery specialists includes Curtis Cooper, CPCU, Amy Berry, CIC, Amy Sockwell, CISR, Jamie Harrelson, CISR, and our claims

Your insured power unit is listed on the policy for $100,000. At the time of the loss, the market value for your power unit is $120,000. When written on a Stated Amount basis, the insurance company will pay $100,000 minus your deductible.

to fit your insurance needs. Not all risks are identical; years in business, your own loss experience, driver experience, and type of business will affect your insurance cost. They understand your business and your business needs. They wear many hats as independent agents, representing various insurance companies, which allow them to “design” a policy for you.

$TATED AMOUNT vs CO$T NEW

Is your Comprehensive and Collision coverage for your power units and/or trailers written on a Stated Amount or Cost New (ACV) basis? Not knowing the difference could cost you thousands at the time of a loss.

Imagine, your prized heavy-duty wrecker was just the subject of an unforeseen accident and your insurance company has deemed it a total loss after identifying the extent of the damages. How and on what basis your full coverage (comprehensive and collision) insurance was written could be the difference between being in an equity or inequity position which could ultimately cost you thousands. According to their contract, the insurance carrier owes the fair market value toward the replacement of the insured power unit regardless of how much is owed to the respective lienholder. If your policy is written on a Stated Amount basis, that amount is the MOST the insurance company will pay, minus your deductible toward the replacement of your power unit regardless of its fair market value. Conversely, if your policy is written on a Cost New basis, the insurance company will pay the fair market value even if it is more than what is listed as the COST NEW amount on the actual policy.

Given the same example, if the policy is written on a Cost New basis, the insurance on a Stated Amount basis, you should review the value listed on the policy with your insurance agent to make sure it corresponds with the fair market value. Since power units depreciate, it is vital to adjust these values downward annually with your representation on an annual basis. If your agent sits down with you at renewal, that is the perfect time to work out these fine details. Also, and of note, when a power unit is added by endorsement during the policy term, be certain to let your agent know the value of the power unit or trailer given the current market value in your respective operating territory.

Premium comparisons between polices written on Stated Amount vs Cost New are roughly the same given the overall underwriting criteria on an account-to-account basis. Meaning some policies written on a Stated Amount are more premium dollars than policies written on a Cost New basis…and vice versa.

For additional information on this or any other insurance topic you are dealing with, please email or give us a call!

For more information, visit www.mkeithins.com.

Originally established in 1950, Mike Keith Insurance has four Missouri locations offering a broad range of insurance products and services. Throughout these years, we have taken pride in helping our customers understand and select the right balance between affordability and quality of coverage. MKI focuses on keeping the interest of our client’s first and all employees strive to exceed customer expectations on every level.

coordinator, are customers. ice, business expertise operation not able impress and Mike agency quickly our utilize ence in the Physical Liability, Workers your to speaking Towing

Cindy Horn, Janice LaVitte, and Bryan Westfall are a unit at Weiss Insurance that specializes in various transportation risks. They design your insurance policy

Towing, Cargo, Repair of the They sation, bility,

XINSURANCE

There are few things as troubling as hearing that you’re not covered by your insurance policy. By providing you with access to customized liability insurance policies that cover gaps in your traditional insurance coverage, XINSURANCE helps minimize exposures and maximize peace of mind.

The reality is most liability insurance provides adequate protection for homeowners, business owners, and employers. Unfortunately, in today’s litigious society, there are huge areas of exposure in the event of a lawsuit. XINSURANCE fills that liability insurance void for you.

TROUBLE GETTING COVERAGE?

XINSURANCE also specializes in helping individuals and businesses who live a lifestyle or participate in activities that make them difficult for traditional carriers to insure. If you’ve been denied, non-renewed, or canceled coverage, don’t give up quite yet. Chances are XINSURANCE can help.

FOR TOWING AND REPO COMPANIES

When a vehicle has been towed or repossessed, there is no way to know the kinds of damages that could occur during the transportation or holding period. At XINSURANCE, our goal is to provide coverage for those gaps to those

who need it most where regular insurance companies do not. Whether you need insurance for wrongful driver repossession, risks in the transportation of goods, liability insurance for risks associated with garage keepers and watchdogs, or something else, XINSURANCE is the insurance partner you want for the coverage you need.

TOWING AND REPO INSURANCE

With XINSURANCE, you can purchase customized liability insurance coverage that will protect you in all the areas that your homeowners, employers, and business insurance policies won’t or can’t. Our underwriting team brings you over 30 years of experience, along with the ability to offer customized limits, coverage, deductibles, and premiums to create the perfect plan for your personal protection.

For more information on XINSURANCE’S products & services, go to https://www.xinsurance.com/risk-class/ towing-operations-repossession-companies/

Interline Risk Services, Inc, is a transportation focused insurance agency located in Pooler, GA. We specialize in finding the right insurance coverage for your towing business at the best rates in the market in the following states – AL, GA, SC, NC, VA, TN, FL, MS, & TX. We offer exclusive tow truck insurance products that no other insurance agent can offer. Our insurance partners offer coverages for Light, Medium, and heavy-duty towing, while incorporating the right insurance needed for your transportation needs. If you offer light duty and/or diesel mechanic services, body shop services, or used autos for sale, we can cover that to. You will have 24 hours online access to your certificates and can manage your driver and truck list online. We look forward to hearing from you and helping with your insurance needs

www.interlinerisk.com

“With XINSURANCE, You can Purchase Customized Liability Insurance Coverage that will Protect You in all the Areas that Your Homeowners, Employers, and Business Insurance Policies Won’t or Can’t!”

FINANCING FACTS MUST KNOW’S BEFORE FINANCING

By Jeremy Tsakiris – Alliance Funding

Finding the right financing is so crucial in the towing industry especially during these challenging times. Often it can make or break the cash flow and profitability of the business. With so many companies and dealer financing options out there, the industry can be enmeshing and mind boggling for owners. To bring clarity for good decision making, I am highlighting key factors that I have learned through my twenty-one years of truckfinancing experience that can help guide your choice of a finance partner.

Support Availability, Not Distancing

It appears this world is trying to operate with minimal human contact. Though this may be helpful on the spread of infection, it is not helpful from a finance service-provider standpoint. Do yourself a favor and choose a partner that will answer the phone or will promptly call you back. When you are expanding your business or replacing needed trucks which have gone down, you need a finance partner that is knowledgeable, efficient and, for sure, available. Helping you to navigate quickly through processing and titling, the right support will save you needless aggravation and help your business get where you are taking it. Combine this with a finance manager whose character and experience you can trust, and your mind will be at ease. We

have received feedback from repeat customers whose have experienced this:

“Jeremy is a stand-up guy and has been financing my equipment for more than seven years. I have never found anyone so willing to help the customer.” Mark Denson- Onsite Towing, Houston, Texas.

Direct Lender Over Broker

Another key factor that I have experienced is to find a finance company like Alliance Funding that is a direct lender on the balance sheet as opposed to a broker. Although a broker can be important for lower-credit scenarios, direct lenders can offer fast processing times, more competitive products by avoiding broker margins, and have the ability to structure the lowest rates, longest terms, and a balloon-payment structure. Our goal is not just a sale for you, but a lifetime of sales earned through excellent service:

“Jeremy Tsakiris is the man. He hooked me up more than once and has definitely earned my business for life.” Trevor Sherrer –California

Collateral-Specific Financing Equipment finance should be specific to the collateral you want

to fund. This may be a confusing statement, but what I have seen through my tenure is that many banks, credit unions, or other equipment finance and capital funding companies will file a blanket lien or incumbent on the business. Alliance Funding, along with a couple of other finance companies that focus on the towing industry, will only file a lien on the title. They do not take advantage of the customer by burying the blanket lien language in the fine print.

Early Payoff Numbers at the Beginning

In same context of “buried” info, note what the real prepayment or early payoff numbers look like at the beginning of your decision making. Be specific in your questions, so you can learn what all your financing options are. A good of example of options is leasing. Most of my customers prefer to do a lease purchase for tax benefits. However, in an early buyout situation, a small penalty on the “Principle Remaining Balance” is massively more beneficial than having to pay the whole remaining schedule.

Leasing’s Tax Advantage

As some of you may know, the tax advantage of a lease purchase program far exceeds that of a traditional loan. A lease purchase program is 100% tax deductible as an expense to the company. A traditional loan is considered an asset where a standard depreciation schedule is applied. This results in a fraction of the write-off to the business.

A common misconception is that a lease-purchase program is more expensive. When, in fact, after factoring in the expense deduction, the result is most beneficial to the entity. The underwriting requirements do not differ whether I structure the agreement as a lease or a loan. Most financing companies, Alliance Funding included, can do either type of agreement. The lease purchase agreement allows for a longer balloon payment (i.e. 10-30% balloon payment). By doing this type of structure, you are simply allowing yourself more options when the term is over and giving yourself a lower monthly payment through the term. This will allow the business to have a quicker cash flow helping the monthly budget:

“Jeremy from Alliance Funding, helps my customers to whom I sell trucks by structuring their agreements with a balloon payment which helps them meet their monthly budgets.” Ed Stroth, Sales, Twin City Wreckers

In conclusion, financing equipment and trucks is a requirement for many businesses across this beautiful country. Finding a finance partner you can trust in challenging times or times of boom is crucial to the process. When that time comes, you need a partner who is not just knowledgeable and available, but who is also competitive and can approve the financing with your budget and needs in mind. We don’t just want you to survive during this time, we want you to thrive, so please contact us here at Alliance Financing by calling Jeremy Tsakiris at (603) 422-6608 or visiting us at our website at https://alliancefunding.com/ Stay safe, and God bless this great country!

Towers Helping Towers

JDFS, Jerr-Dan Financial Solutions, takes a unique approach to finance. Its identity goes beyond generic capital equipment finance. In fact, JDFS is made up of tow truck operators as well as sales and finance professionals who know the towing and recovery industry inside out. Todd Chase, of JDFS, often tells new clients, “We speak your language and understand the challenges tow truck drivers face every day. That’s why you can count on our flexible and fast process to help you identify and finance the tow trucks you need.”

Of course, as is true when using any financial services for leasing or purchasing equipment, using Jerr-Dan Financial Solutions to finance towing and recovery equipment offers the standard advantages versus cash. The buyer improves cash flow, may protect their creditworthiness, and saves on “soft costs” like tax, shipping, and installation when financing 100% of the purchase.

However, Chase points out that the power of the JDFS program results in wider credit availability, diverse and creative options to help customers that would be turned away from other entities, and an application process that is described by the company as “hassle-free.”

It seems that customers agree. “The last time I bought a truck for the operation, I needed it the same day,” said Tod Coumbe, owner of White Glove Towing in Greenwood, Indiana. “I went to my Jerr-Dan distributor, picked out the truck, worked with the JDFS team to put it together, and

drove away with it. I’m definitely going to work with them the next time I need a new truck.”

JDFS has found that their clients appreciate the sense of partnership that is part of all stages of their financing program. The focus is on a simple, quick process. In fact, customers can apply online and receive a credit decision within 24 hours-- guaranteed. Once approved, the team will work with the customer directly to customize a financing solution that meets the specific needs of their business.

Chase said, “We make it easy to grow our customers’ businesses with competitive interest rates and no down payment for qualified buyers. We offer flexible options, with up to 100% financing, because every customer is different. We match the right lease or loan package to each unique business, with terms from 24 to 84 months.”

Mark Stockton, the owner of Stockton Towing of Sioux City, Iowa, benefited from this customized approach. As he said, “The JDFS team helped me into the heavy-duty side of the business by financing my first 50-ton wrecker and rotator. They helped me take my business from light duty to full service – I now own a sizable fleet of Jerr-Dan trucks and continue to grow.”

JDFS is a one-stop shop for leases and loans on both new and used Jerr-Dan equipment.

For More Info https://www.jerrdan.com/en/partssupport/Services/finance

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