Tow Professional - Volume: 4 Issue: 5 by Over the Mountain Media, Inc

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TOW PROFESSIONAL Volume 4 • Issue 4 2015

CONTENTS I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

www.towprofessional.com

Towing Innovations 28 | New Products from AW Direct

Fuel 4 thought

22 | Growing Your Business

Buyer’s Guide 34 | Alphabetical Listing of Companies 50 | Company Category Listings

Insightful talk 24 | Where is OUR Industry Headed?

Hooked UP 56|B/A Products

IN EVERY ISSUE 4 | Publisher Letter 60| Dealers Place

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

62 | Market Place 64 | Ad Index

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PUBLISHERS

LETTER

Professional Your Resource for Towing & Recovery

Volume 4• Issue 5

PUBLISHER

www.towprofessional.com

Darian Weaver President & Publisher darian@towprofessional.com

Summer Time Blues

Tim Smith V.P. Sales tim@towprofessional.com

Hey everybody, I hope everyone is enjoying the heat and the hustle and the bustle of mid-summer. I know personally that means finding something to do with my kids since they are out of school and trying to help operate the business we already have while running to launch new projects before budget time rolls around again. By the time you receive this magazine it will be time to celebrate our independence as a nation. Enjoy the time with friends and family, eat too much, drink a few too many beers and set off fireworks…maybe not in that order. This issue is our Annual Buyers Guide which acts as a directory for products and services available to you in this industry. We also have information of what‘s happening inside the market, and as always, the newest product information to help you make more money or stay safer while trying. This is a time to celebrate our right to do just that with our friends and family as well as all the other rights afforded to us due to the sacrifices of so many. For those of you who are veterans, thank you for your service and defending our rights and our freedoms that so many take for granted.

__________________________

PRODUCTION Dana Maxfield Creative Director dana@towprofessional.com

Jason Kerstiens Proof Editor jason@towprofessional.com __________________________

CONTRIBUTING WRITERS Fritz Dahlin Paul Ederer Jeff Stallings

Dan Messina D.J. Harrington Mike Hanney

Be thankful and grateful to live in such a blessed country! Keep reading and stay safe.

Timothy A Smith Vice President Tow Professional Magazine

Executive and Advertising Offices 2007 Old Montgomery Hwy, Suite B Birmingham, AL 35244 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com Tow Professional is published nine times a year by Over The Mountain Media, Inc., P.O. Box 26308, Birmingham, Alabama, 35260, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Tow Professional is distributed to qualified Towing & Recovery's Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

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I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

Customer Support Products Jerr-Dan focuses on customer support after the sale, which is one of the core components of their business. Jerr-Dan recently released the following products to help assist our owners in working safer and more efficiently on every call. Incident Management Communication Headset

These headsets enable instant and secure job site communication and facilitating improved recovery time. • Noise reduction for clearer communication • Range up to 800 yards • Replacement battery and base for uninterrupted service and elimination of downtime • 10 hour Lithium batteries • Expandable – Can accommodate headsets for up to 16 users • May improve recovery opportunities as some states now require this feature as part of incident management package

• Case: 22” x 14” x 10”, 32lbs • 10 hour charge time Transportable Remote Area Lighting – Single Head Light Case

New High Pressure Lifting Bag

• 1800 Lumens LED • + 6 Hours working time on high 20 hours on low • 360 Rotating Head, Telescoping pole • Multiple modes that also save battery life: High, Medium, Low, SOS flash • Telescoping mast heads • Waterproof • 8.8 AH Lithium batter • 27” max height • Case: 12” x 10” x 7, 8 lbs Transportable Remote Area Lighting Flashlight • 1500 Lumens LED

Transportable Remote Area Lighting – Duel Medium Head Light Case • 5000 Lumens LED • + 6 Hours working time on high 20 hours on low • 360 Rotating Head, Telescoping pole • Multiple modes that also save battery life: High, Medium, Low, SOS flash • Telescoping mast heads • Waterproof • 8.8 Ah Lithium batter • 78” max height 6

• + 6 Hours working time on high 20 hours on low • Modes: High, Medium, Low, momentary flash • Working temp: -20F to 105F (-20C to 40C) • Waterproof • 4 Ah Lithium batter • 78” max extended height • Case: 2.2 lbs • Charge: 12VDC, 120-240 VAC

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• • • • • •

116 PSI 27 Ton Lifting Capacity 24” x 24” Shut Off Valve 5 Foot Red Hose Tail Whip Industrial Interchange Male Plug

Jerr-Dan offers Industry leading parts inventory and 24/7 online parts system to support our distributors out of our facility in Orrville, Ohio We have the capability of next day shipping on Priority orders before 6 pm* (EST). The Jerr-Dan parts facility has a full rate of 97% consistently. (97% of all parts orders are picked and shipped with the in the shipping timeline) All parts orders can be placed with a Jerr-Dan Distributor. To find the nearest Jerr-Dan Distributor please don’t hesitate to contact us. Jerr-Dan 800-926-9666 | jerrdan.com

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Landers Towing & Collision falls in love with a Monster This Powerbilt PB70SR was built in St. Clair, MO by Mark Robbins & the I-44 Truck Center Team. The “Monster” made its debut at the Chattanooga Tow Show in September 2014. It also later appeared at the Baltimore and Florida Tow shows. This is a one of a kind custom truck from top to bottom with suicide doors, custom interior, and a custom paint job. It’s outfitted with dual 66,000lb main winches and dual 35,000lb AUX winches. Designed for extreme recovery operations, this rotator is designed to tackle the toughest recovery applications. This rotator can turn in a continuous 360 degrees and has dual house locks. The boom can be transported in forward or rear position. These are just some of the custom features on this truck. The Powerbilt Rotator worked daily in the I-44 Truck Center’s Fleet. This truck can do any job thrown at it whether big or small. There are many features and bene-

fits of owning a PBR70 sliding Rotator. After seeing the “Monster” at the Florida Tow Show, Roy Landers of Landers Towing became very interested in the truck and started calling Mark. Landers then made a trip from Illinois to Missouri to look the truck over and real-

ized he just had to have it. Landers Towing & Collision Center, Inc. of Salem, IL is now the proud new owner of the truck. Congratulations to both parties. Powerbilt 636-629-7311 | powerbilt.com

Volume 4 • Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

Towers Spoke and TomTom Listened For years, TomTom Telematics has delivered value to towers. Our customers report that TomTom WEBFLEET makes them more productive than any other solution on the market today. They love our highly effective job dispatching capabilities and the fact that we have integrated our solution with all of the major towing software packages on the market. We consistently hear that our customers are saving on fuel costs, reducing maintenance costs, and increasing productivity. Today, we launched the new TomTom Telematics Rental Program. Now, businesses of any size can benefit from a sophisticated telematics solution, without the need for upfront capital expenditures. No Upfront Costs, No Credit Checks, No Financing. Just one low monthly payment puts the towing industry’s most sophisticated

and effective solution to work for your business. Now, any tow company can enjoy full tracking, navigation, PTO monitoring, driver reporting, maintenance alerts and more. With TomTom Telematics, you’ll enjoy increased visibility into every aspect of your business. Once you’re able to track all of your vehicles in real-time, see what your drivers are doing, and keep accurate records on every job, productivity will go up and costs go down. Imagine being able to sit in the passenger seat of each truck in your fleet. With TomTom Telematics, you’ll get that level of visibility into your business. It’s that simple. If you’ve been waiting for the right solution, now’s the time. Whether you want to start with simply tracking your fleet or give your drivers anin cab connected navigation unit, prices

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

start at $27.05 a month per truck. Hardware includes a plugin device or hardwired solutions. Navigation and tablet units connect via Bluetooth and require no installation, so you can be upand-running immediately. Contact us today to propel your business to the next level with TomTom Telematics. Towers have been asking for this, and we listened.

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I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

Owners and managers are always looking for ways to gain an edge. Cloudbased software that can be used from just about anywhere is a great example of a tool that’s making a big difference in towing and recovery. Towbook is leading the charge with cloud-based towing software as it continues to explode in popularity. The team at Towbook has been hard at work adding new features and updating the software to meet the needs of Towbook’s growing list of customers. Listed below are just a few of the many updates and features Towbook has added to the system. Motor Club Digital Dispatching. Towbook recently launched digital dispatching with several motor clubs, and more motor clubs will be adding this feature with Towbook very soon. Digital dispatching allows you to receive jobs directly from the motor club inside Towbook. New calls appear in Towbook and you simply add an ETA and select 10

Accept or Reject - no phone call is required. GPS Integration. If you want your GPS system integrated with your towing management software, be sure to let the guys at Towbook know. Their list of GPS partners is growing fast as they work to provide a seamless system for customers. Mapping. Towbook’s new mapping feature allows you to monitor the location of your active jobs and trucks inside your dispatching software. You can even run the map on a separate screen. This helps you know which drivers are free and who to assign the next job to. Plate to VIN. If you’re looking to save time and eliminate mistakes, the plate to VIN feature in Towbook is sure to help. Simply key in a plate number and the state and Towbook will return the full VIN, plus the make model and year of the vehicle. Mileage Calculation. Another new feature in Towbook is automatic mileage calculation. When you enter a valid

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

address, Towbook will return the recommended mileage for the call, including loaded and unloaded miles. The team at Towbook is continuing to add many more features to the system, while working to keep Towbook the easiest to use software in the Towing and Recovery business. Free Trial, Free Setup, Free Support. Keep in mind that with Towbook, you get a 30 Day free trial, plus free setup and support and there are no contracts either. Towbook Management Software is headquartered in Michigan and has provided cloud-based towing software for over 8 years. With the industry’s most advanced and flexible software, Towbook supports all types of towing and recovery operations. At Towbook, we take great pride in having the industry’s best customer support. Support is free and available 24/7/365 – even on holidays. Towbook 855-869-2665 |towbook.com

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Statewide Towing Association of Massachusetts announces establishment of the Towing Traffic Incident Reporting Systems (TTIRS) TTIRS is a national, online, voluntary, reporting system for the towing industry to report Struck By and Near Miss events involving tow operator safety. A near-miss incident is defined as an unintentional unsafe occurrence involving a tow operator in a traffic incident management area or work zone that could have resulted in an injury, fatality, or property damage. A Struck By incident is any incident where a tow operator or their work vehicle is hit by another vehicle or object within a traffic incident management area or work zone resulting in an injury, fatality, or property damage.

Use Of TTIRS is free for Tow Companies and Operators to report incidents. Membership in TTIRS with access to cumulative data and custom designed

TOW PROFESSIONAL | Volume 4 â&#x20AC;˘ Issue 5 | www.towprofessional.com

reports is open to state and national towing associations at a cost of $200 per year. STA is pleased to announce the Towing and Recovery Association of Ohio as a Charter Member of TTIRS. The goal of TTIRS is to collect and quantify data so member associations can utilize the data to advocate for Move Over enforcement and education and to develop safety protocol and training for the towing industry. Prior to the establishment of TTIRS, a national system for tracking road side Struck-By and Near-Miss incidents involving Tow Operators did not exist.

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I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

Certificate of Excellence Awarded The International Towing & Recovery Hall of Fame and Museum is proud to announce that Trip Advisor, has awarded the museum with a prestigious award that can only be earned through consistently great reviews of the business, published on the world's largest travel site. The museum is listed as #37 out of 174 atffactions, on the "Things to do in Chattanooga" list. At this time, there ate 75 reviews, which helped us receive this prestigious award! For more information or to plan a visit to The International Towing Museum, visit www.towingmuseum. com

Towing & Recovery Association of Ohio May and June has been a very sad and busy month for TRAO. Interstate Towing of Macedonia, Ohio lost one of their drivers on the job. 56 year old Michael Kennedy known as “Turnpike Mike” was hit by a semi on May 8th while assisting a disabled vehicle on the Ohio Turnpike. Mike DID have on all his lights on the truck as well as ALL his required REFLECTIVE WEAR. The semi driver said he was aware of the Slow Down, Move Over Law but said because of traffic he could not get over. More than 200 Towers from around the State of Ohio showed their support for Mike and his family by joining in the funeral procession. On May 28, Mesaros’s Towing of Youngstown, lost one of its own. David Mesaros passed away due to ongoing health issues. Towers drove their Tow Trucks to the funeral and joined in the

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

procession to show their respects for a fellow tower. On June 4th, 48 year old Alfred Bliss, employed by Crump’s Towing in Boardman, was apparently working under a vehicle at his place of employment. The vehicles weight shifted and fell on Mr. Bliss. Again, fellow towers showed their respect for yet another fallen tower and his family, by joining in a Tow Truck procession. TRAO continues to work on the legislative issues at hand and has a petition for the Move Over, Slow Down -It’s the Law logo to be on a License Plate. If you have an Ohio Drivers License and have not yet signed this petition please contact the TRAO office at 513-791-3555. TRAO held an informational seminar June 8th in Columbus, where Towing Solutions & Consulting presented information on how to stay in compliance with the new laws regarding the towing industry and filing for affidavits. TRAO is hosting another FREE Seminar by Towing Solutions & Consulting to its members. The date will be August 20th at the Comfort Inn 5425 Clarkins Rd in Austintown, Ohio . The seminar will begin at 10AM. For registration please contact rhonda@trao.org . Just a reminder… if you HAVEN’T yet marked your calendar for the Midwest Tow Show… You need to! This is one of the best tow shows you will attend. It has gotten the name “A Family Affair” because it is just that, a family affair. Plan on attending and bring the entire family September 24-27th at Great Wolf Lodge in Mason Ohio.

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I N D US T RY NEWS OW WI IN NG G& &R REEC CO OV VEER RY Y TTO

The Western States Tow Show The California Tow Truck Association is extremely excited to have the Grand Sierra Resort as our host for the 2015 Western States Tow Show, taking us back to Reno after 3 years in San Diego. In addition to creating a great program for our attendees and a successful show for our exhibitors, we wanted to host our show somewhere that offered even more. Our hope is that not only will our show be enjoyable to our attendees and fruitful for our exhibitors but that everyone will take advantage of what the Grand Sierra Resort and Reno-Tahoe area have to offer. Beyond the change in location, there is one other BIG ADDITION to this year’s show—EDUCATION! Our expanded Educational Seminar Program, produced by Tow Times, is going to give our attendees a great opportunity to increase their knowledge in several key areas of towing and business. From understanding BIT

Inspections to hiring and training good employees and addressing negative reviews on Yelp—the seminar program will give you tools you can apply to your business immediately! There will be FOUR track of seminars offered or mix and match to create your own! Tracks will be focused on; Safety, California Specific, Owners/Managers and Marketing. Trust us, you will want to bring team members from different areas

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

of you company so you don’t miss out on the great tools, techniques and knowledge in each track. And don’t worry—our schedule is designed so you can attend several seminars and still have plenty of time to walk the show floor and enjoy the fun evening events and parties. To learn more about the Western States Tow Show visit our website at www.WesternStatesTowShow.com to see a full schedule, book your room or register! For other inquiries please call the CTTA at (916) 617-2882..

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A New Opportunity for Tow Operators... Adding the Portable Self Storage Solution Did you know that it's possible to tap into a 3 billion dollar industry that compliments towing by utilizing your existing resources? The portable self-storage industry is barely 15 years old and growing rapid-

ly. A new company called Snappy Box Moving and Storage is making it easy for towing operators to use the resources they already have (such as standard rollback trucks and a storage yard) to easily gener-

ate additional revenue simply by adding portable storage units. Portable Storage was created to provide a more convenient option for customers needing self-storage. The portable storage container is brought to the customer’s home or business where they pack it up. Once it is packed, it can be stored at the customer’s property or brought back to a portable storage company’s secure outdoor storage lot or warehouse.

Portable Storage containers are extremely durable, typically have a 30 year life cycle, waterproof, secure, can carry up to 10,000 pounds and withstand winds up to 120 miles an hour. They are commonly 12, 16, and 20 feet in length. Portable Storage compliments the Towing Industry perfectly and helps opera18

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tors have a more stable and diverse revenue stream. The typical portable storage container rents for $170 per month and stays rented an average of 6 months. That is $1020 on average of gross revenue generated off just 1 container rented. Multiply this by 50, 100, or 200 containers and towing operators can generate a significant profit.

Towing Operators can get into the portable self-storage industry with significantly reduced investment compared to companies that only do Portable Storage like PODS® and 1-800-Pack-Rat®. Most

portable storage companies require an initial startup cost of more than $3 Million dollars in order to purchase a suitable facility, buy specialized trucks, a forklift, purchase 300-400 containers and hire staff. This is the cost to just get many of these franchise locations to break even. Under the SnappyBox® model, Tow Operators can break even with as few as 6 containers rented and this factors in the cost of financing. SnappyBox® makes it easy for Towing Operators who already have rollback trucks, drivers, and extra space on a secure lot to add portable storage to their existing business. They provide a good source of high quality, light weight, containers that are specifically designed to be moved loaded with rollback trucks. They also manage all aspects of the portable storage business so the tow operator can focus on their towing operation. They have 10 years of experience in the portable storage industry and they use this knowledge to provide a turnkey, full service Portable Self-Storage Management program to Tow Operators.

To find out more about their services, check them out at snappybox.com/towing. If you are looking for a way to diversify your towing business, create another source of revenue for your business and utilize your trucks and drivers through slow times, then SnappyBox® Moving and Storage may be a great solution for you. SNAPPY BOX 888-363-2720 |snappybox.com

Volume 4 • Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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Yale Cordage Hires Sam Cooper Yale Cordage, a custom and specialty rope manufacturer based in Saco, Maine and Salisbury, North Carolina, has hired Sam Cooper to serve the company’s industrial, specialty and utility accounts throughout the Southeast. Cooper joins Yale after most recently serving as Director of Supply Chain for a leading utility equipment manufacturer in Tennessee. In his prior role, Cooper gained customer-level insight into how Yale’s ropes are best designed and used, particularly in the electrical utility space. Throughout his career, Cooper has held leadership positions in supply chain, sales and finance, making him a helpful resource and informed partner for purchasing managers, fleet managers, and others responsible for procuring and maintaining industrial equipment. At Yale, Cooper plans to focus on helping companies improve their safety and effi-

ciency, two areas where he believes Yale Cordage products can play a large role. “As an industry leader and innovator, Yale Cordage is light years ahead, especially as it relates to the Uniline and Unitrex products for stringing and pulling applications,” said Cooper. “Not only are these products safer to use than wire, but they also deliver a strength-to-weight ratio that enables linemen to work faster and with greater precision. And their long-term durability ultimately lowers a company’s replacement costs.” Based out of Chattanooga, Cooper will work with current and potential Yale Cordage customers from Virginia to Florida and Tennessee to Texas. “We’re thrilled to bring Sam Cooper on to represent Yale Cordage in the South,” said Bill Putnam, President. “His deep knowledge of the industries and companies we serve will make it even easier for

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

our customers to source high-quality cordage and implement it in a way that benefits their business on multiple levels.” Originally from Chattanooga, Cooper earned his Bachelor's degree from Middle Tennessee State University and his MBA from the University of Tennessee at Chattanooga. Additionally, he received executive education certification in Supply Chain Management from the University of Tennessee at Knoxville and was a member of the inaugural Heil Leadership Institute. YALE CORDAGE 207-282-3396 |yalecordage.com

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Zacklift Gives Owners the Chance to Have it Their Way Zacklift gives owner’s the chance to Have It Their Way. The FIFTHWEELER can hit the road running, all decked out with the complete package of standard equipment including a wide range of forks and receivers, and the highest quality US manufactured valve and equally high quality remote control. Plumbed, wired and ready for action, the FIFTHWHEELER has buildable options. Choose to add them at the get-go, or build any of them on down the road. Always indemand are the 20K or 30K Warn planetary winches. Mounting, valve, hydraulic plumbing, directional cable guide- everything is handled for you. A tremendous compliment to the winch, “Only at Zacklift” Hydraulic Stifflegs are indispen-

sable. The Stifflegs feature 25,000 pounds of powerful push in each leg, and Zacklift’s trademark Flip Feet provide either the digger-claw for serious load holding or flat steal pads for roads. For one more buildable add-on, Zacklift’s custom aerodyne tool boxes with polished aluminum gull-wing doors, provide tremendous storage capacity, while being engineered with head-turning style. Financing is an all-important option. A funding company that know the industry is critical to great rates, and an easy process. At 60 months, a loaded Zacklift FIFTHWHEELER is $579.00 a month. Bundle up the Winch and Stifflegs and for $265.00 more and you’ve got the package. ZACKLIFT 844-ZACKLIFT |zacklift.com Volume 4 • Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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Fuel 4 thought

By D.J. Harrington, CSP

Have you ever asked yourself, “When will my business finally take off?” Newsflash!! Most towing business owners would admit to asking similar questions before they finally made it. When you first started your business, whether you inherited it or not, your goal, no doubt, was making it successful and watching it grow. There were things you did at first that sprouted your business. You got excited because you saw some results. You focused on getting customers in the door because you needed continued growth. You tried different techniques. Some techniques worked and some didn’t. There are some simple and “userfriendly” techniques that you can do to generate sales and growth. Some of my favorite ones are listed here. Bear in mind that this list is only a snippet of what could help you increase your sales vol22

ume and are being discussed to get your “towing” creative juices flowing. What works for you might not work for someone else. Before introducing my short list, let’s review some activity that you might have done in the past to jump start your business. No doubt when you first started, you probably spent money carefully, rationing dollars between marketing ads, discount coupons, banner ads, giveaways, cold calling, etc. You purchased pens in bulk and your towing company’s name and phone number printed professionally. You had to get your name out there, and you did whatever it took to make it. Now your situation has changed. You’ve had some success but you still want more growth. You’ve discovered that your attention needs to be focused on building and maintaining relationships while you’re attracting new customers. A

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

faithful clientele is always important for maintaining consistent sales. Keep building RELATIONSHIPS. Are there techniques that will keep your customers coming back in today’s market? Absolutely! And the techniques are easy to do too. How long has it been since you took pizza to a local company that gives you ALL of their tows? It really doesn’t have to be pizza each time. Donuts and coffee work good too! Maybe a small dollar amount gift card would be more convenient for them to get something between tows. At one time my daughter managed a swimsuit store in a local mall. I questioned how they would make any money since the season for needing a new swimsuit is a short one. As she explained their sales process, I quickly discovered that they still sell swimsuits when snow blankets the ground. Besides selling swim

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suits, the store offers other year-around goods. Every time she made a sale, Erin was required to ask a question or make a suggestion. Every sales associate was required to get each customer to buy 2 extra items for each purchase. Erin would comment, “You know, this swimsuit would look great with these sunglasses and this cover would finish your beach ensemble.” They were making suggestions that the customer could ignore but most didn’t. I call this sales technique, UPSELLING. Open all year long, there were always customers buying something in that “seasonal” store. Erin had built a wonderful rapport with her customers and they trusted her judgment. Even fast-food restaurants use the UPSELLING technique with their questions that you’ve obviously responded to at some point. Familiar with these? “sandwich or meal?” or “want fries with that?” I personally know a towing company that towed everything for a landscape company as result of their quick conversation with the landscaping firm. When the landscapers realized that the towers could pick up and deliver sod to their customers fasters than they could, it was a “no-brainer” for them to adapt to this technique. The sod was placed where it needed to be and the job was done faster. That proactive tower had found yet another way to utilize their assets to their benefit. Some of us may not be a Fortune 500 company yet, but there’s no reason why we can’t use their Fortune 500 sales techniques. Consider running a Customer Reward Program where you give your customers a card to attach to their key chain. Every time they tow something, they receive more points toward spendable dollars from the retailer. CVS uses this technique quite nicely along with retail stores, such as Carters and Kohl’s. LISTEN. God knew what he was doing when He gave us 2 ears and only 1

mouth. We’re supposed to do more listening than talking. Use this technique to your advantage when your next customer comes into your store. Ask questions to find out what they really need so you can give the best possible advice. This way you’re perceived more as a consultant instead of a sales person because you’ve listened, discovered what they need and offered a suggestion on what’s best to fill that need. The next technique is you’re not in this alone. Your EMPLOYEES are in the business with you, so treat them right. Making them feel that they’re co-workers instead of employees. They buy into your company’s success because they feel more appreciated and valuable as a co-worker to the company. Having a co-worker vs. employee mentality creates a safer, more effective environment for selling product or services. Being a co-worker empowers your team to do a better job. Reward coworkers for meeting a daily or weekly goal. The prize could be leaving work early on Friday or a gift card to a favorite restaurant. Overall, the next technique is probably the MOST important technique anyone can do but it takes work. UNDER PROMISE AND OVER DELIVER. That’s right, “Under Promise and Over Deliver.” This phrase should definitely be part of your daily routine. In fact, post it on a BIG SIGN in DISPATCH as a daily reminder. Customers remember when they get LESS than they expected. If you feel you can’t deliver what you’re promising, it is better to promise less than deliver less than promised. Be on the look out for unique ways to offer a customer more so they realize they’re getting more than what was expected. Maybe it’s only a matter of towing 2 vehicles at the same tine rather than one. Here’s a technique I’ve used for years. Most businesses thank their clientele at least once a year. It’s usually done at the end of the year with a New Years card.

They’re already expecting those cards during those holidays but not Thanksgiving. Let’s surprise them by changing when we send “thank you” cards. Focus on being thankful for your customers during Thanksgiving instead of Christmas. You’ll beat other companies to the punch. I started this practice many years ago and haven’t changed it. The Thanksgiving cards are bought in bulk and come pre-printed with my company name. I pick a nice short poem about customers. The envelopes are hand-addressed. No labels please! Handaddressing is more personal than slapping a label on the envelope. Furthermore, the customer is more likely to open the envelope when it’s handaddressed because they think it’s a personal invitation to a party or an event. You might ask your sales consultant to add a special thank you to the cards of those customers they know personally. They should address them too. Literally hundreds of sales techniques are available at your fingertips to increase your sales volume. Be on the lookout for new suggestions. If you have a special sales technique that has helped you in the past, please share it with me. In the meantime, if you aren’t using any special sales techniques such as we discussed here, try at least one. You’ll be glad you did. Until next time.

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Insightful talk

I recently made a trip to the Florida Tow Show to gather Intel on a variety of topics that pertain to the towing industry. I was curious to see how tow operators were responding to the industry change, or if they even knew some of the changes that were taking place. The show appeared to be successful and vendors selling products went home happy. There was a golf tournament with great weather and a chance to make new friends, but let’s look behind the surface of our industry and see what is really going on. State Regulation: Several years ago when I owned and operated a business in Texas there were laws passed that had a major effect on the industry. One association wrote a law requiring: 1. All tow operators be certified 2. All employees be drug tested 3. Criminal background checks on employees 24

By Dan Messina

4. Required certain size lettering on trucks 5. Required signs posted at your storage yard 6. Surface requirements at the storage had to meet certain standards There were financial penalties if you did not meet the requirements. These changes cost the tow company thousands of dollars in licensing their company, their employees, and their trucks. Not to mention the thousands of dollars in fines that was issued by the state for not meeting the standards of the law. Now let’s fast forward seven years and see where we are now. Many companies sold their business or just closed the doors. It’s tough for the tow company to constantly fighting with the state day in and day out over how to operate their business. The association I belong to hire a lobbyist to constantly watch the new

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laws that are trying to be implemented every session. Not every association can afford a lobbyist so they are stuck with the laws that get passed for our industry. This just happened in Ohio where legislation passed laws that had a major effect on the industry in Ohio. The association was not aware of the laws and now has to live with the results. This will become the norm when other states start passing legislation effecting our industry. In Texas the two associations worked together during this legislation period to make sure there would be no surprises with new laws. Unfortunately this is the only time the two associations work together. Investors Taking Over It did not take long for outside investors to see the money that could be made in our industry. Outside operators are coming into cities with a suite cases full of money and offering deals that are

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hard for cities to turn down. They look at our industry and see the expense side; 1. Owning trucks 2. Truck Ins. 3. Fuel for the trucks 4. Truck Operators Then they look at the revenue side of the industry: 1. Vehicle disposal 2. Vehicle release 3. The tow fee The investor takes the expense side of the industry and passes it on to the tow company. Then they take over the storage yard and dispose of the vehicles while contracting with local towers to perform the tow. They pay the tow fee to the tow company and they make their money on vehicle release or disposal. I know of at least two other outside companies ready to get into this type of

business, and I’m sure more will follow when investors see the money. I am working on a solution that will help the tow company save part of their business. Tow Companies Selling Out If I had a pocket full of money I could have purchased no less than four tow companies while I was in Florida. It was sad because they were in the business for over 25 years and now they wanted to give it all up. I asked them what the problems were and why they wanted out. Here are a few of the reasons: 1. The cost for equipment is going up and the tow fee is going down 2. Technology is taking over, they are now good with computers 3. Laws and regulations at a local level are impacting their business 4. Cut-throat competition 5. It’s not fun anymore

In the April issue of Tow Times an interview was conducted with the president of one of Michigan’s largest tow companies. The company has been around for over 50 years.

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Insightful talk The following questions were asked: What are the problems does our industry face today? Outside investors are going to take over the industry. What role does the government play in the future? The government is influenced by insurance companies, and insurance companies don’t like tow companies. Need I say more? What can an owner do now to save their business? Get educated on the business; learn more about the financial side of the business. The owner cannot continue to do what they are doing today and surviving. What will the industry look like in 10 years? The big guy will buy out the little guy. This is one person’s opinion. The answers given I think are correct, however I don’t see the little guy going away. I

will tell you how to save your business in next month’s article. Nationwide Regulations Several years ago I attended a national association meeting and there were discussions about national certifications for our industry. As a person who lived through it in Texas we do not want that to happen. When Texas implemented the driver certification program; the test to be used in Texas was the national association test. When our association asked if we could use their test for our members we were told no. The national association had an exclusive agreement with the other state association that only they could use the national association test. FYI there were over 17,000 tow operators in Texas who paid $125 for the test. That money was going somewhere. At the meeting in Florida a national

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

association held a meeting to discuss testing nationwide. I was told there were several state associations that were not happy with that meeting. I hate to see where this might go, but my experience tells me that all testing should be done at a state level and if there is money to be made let the state associations make it. State associations should keep an eye on what is trying nationwide and how it will affect their business. So here is my trip report and there was a lot more details but I didn’t want to use up the entire magazine on this trip. Watch for the solutions to the future in next month’s magazine. With the economy the way it is all small businesses are struggling to survive. As I travel around the U.S. I talk to towers that get creative and come up with additional ways to generate revenue.

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Direct’s goal of “helping you help them” involves providing a wide range of products that can help you get the job done faster, better and safer. Naturally, this

means keeping up to date with new advances in towing product technology. Today’s towing industry, like many industries, is seeing the introduction of more and more innovative new tools. With many of today’s products, a tower can complete tasks much easier and safer than towers of previous generations could, and the better you can do your job, the better you can help those who need it. AW Direct is excited to offer an array of

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

new items that reflect the innovation seen in the towing industry today. Certainly, one area of increased innovation in the towing industry over the years has been lighting. Older lighting styles like rotators and strobes have essentially been replaced by the largely superior and somewhat revolutionary LED technology. Whelen’s new Mini Liberty™ II IT9 Series LED Lightbar, now available from AW Direct, is one example

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of how far lighting technology has come. The Mini-Liberty Lightbar is an extremely bright lightbar that features improved optics and linear LEDs for a superior light output. It also features a low profile design that is sleeker and less conspicuous when off than older style lights. Its compact size makes storing the magnetic mount option easier as well. The mini lightbar also offers 58 Scan-Lock™ flash patterns to choose from. Often, a product can be called innovative not because it is entirely revolutionary, but because it is a basic necessity that exemplifies the gradual improvement brought on by years of hard work using the tool. B/A Products’ Super Swaged IWRC Rope with Self-Locking Swivel Hook is an example of a basic towing

Often, a product can be called innovative not because it is entirely revolutionary, but because it is a basic necessity that exemplifies the gradual improvement brought on by years of hard work using the tool.

product that is engineered to solve or alleviate a number of difficulties that have frustrated towers using wire rope. Super Swaged Rope is designed for strength as well as compactness, as it is stronger than standard winch lines of the same diameter and has a design factor ratio of 3.55:1. The larger surface area of the outer wires also provides better resistance to wear and tear, and its compactness helps it to resist drum crushing. The swaging process used in manufacturing the rope helps it to resist abrasion, bird nesting and kinking. Of course, increased innovations are welcome not just because they help get the job done faster and more efficiently, but because they can also help get certain jobs done safer and more carefully.

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TOW PROFESSIONAL | Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com

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the field. Wreckmaster has been a source of information for towers since its inception, and its newly released Recovery Handbook is a 136-page compilation of up to date towing procedures and techniques. The handbook covers topics ranging from traffic control, winching, rigging, car carrying, recovery engineering methods and more. You can find all of these new products and more at AW Direct. We are committed to offering you as many of the best new innovative products as possible and

Change in techniques and procedures can happen just as assuredly and naturally as changes in tools sometimes

to being a resource of information about how you can use those products effectively. We look forward to working with you in seeking to make the towing industry better and safer for those within it and for those who need its services. AW Direct 800-243-3194 http://tech.awdirect.com

An example of a product that can help towers do a dangerous job more carefully and precisely is B/A Productsâ&#x20AC;&#x2122; GradualRelease Ratchet. The ratchet reduces tension one gear at a time instead of allowing a tightly bound strap to go flying the second it is released. The ratchet can also help you put greater tension on loads when securing them for transport, and it features a double locking mechanism for added safety. Change in techniques and procedures can happen just as assuredly and naturally as changes in tools sometimes. If we allow our experiences to improve the tools we use, it makes sense that we would do the same with the methods and procedures we use on the job as well. Thankfully, the towing industry today is attempting more and more to provide training materials for towers that can help them learn from others with experience in Volume 4 â&#x20AC;˘ Issue 5 | www.towprofessional.com | Tow Professional

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twenty fifteen

A AAA 1000 AAA Drive Heathrow, FL 32746 (407) 444-8845 www.aaa.biz/auto ABLE WELD BUILT INDUSTRIES, INC 1050 Grand Blvd Deer Park, NY 11729 631-643-9700 www.weldbuilt.com ACCESS TOOLS AND EQUIPMENT 1628 NW 28th Street Miami, FL 33142 (305) 635-1011 www.caropeningtools.com ADVANCE CAPITAL GROUP 110 Seaman Ave 7E NY, NY 10034 (888) 346-6871 www.advancetruckcapital.com ADVANTAGE FUNDING 1111 Marcus Ave, Suite M27 Lake Success, NY 11042 (516) 280-1375 www.advantagefund.com AGERO 1 Cabot Road # 4 Medford, MA 02155-5130 (972) 753-6230 www.argosiperks.com AKINS FORD P.O. Box 280 Winder, GA 30680 (866) 389-4173 www.akinsford.com ALDRIDGE INSURANCE 404 W. Fairview St. Troy, AL 36081 334-566-0051 www.towtruckinsurance.biz ALL-GRIP 5453 North Peterson Road Sedalia, CO 80135 Authorized Dealers Only www.all-grip.com ALLISON TRANSMISSIONS 4700 West 10th Street Indianapolis, IN 46222-5200 www.allisontransmission.com ALLSTATE ROADSIDE SERVICES 2775 Sanders Road Building E Northbrook, IL 60062 800-582-6626 www.allstateroadsideservices.com AMBEST 5115 Maryland Way, Suite 300 Brentwood, TN 37027 (615) 371-5187 x331 www.am-best.com

AMERICAN EAGLE ACCESSORIES GROUP 740 N. State Street Garner, IA 50438 800-392-3015 www.americaneagleacc.com

ATLANTIC EMERGENCY SOLUTIONS 12351 Randolph Ridge Lane Manassas, VA 20109 (302) 724-6288 www.atlanticemergency.com

AMERICAN ENTERPRISES 5508 Navarre Ave. Oregon, OH 43616 (419) 691-8888 www.am-ent.net

ATLAS FLASHER & SUPPLY CO 430 Swedesboro Ave Mickelton, NJ 08056-1208 (856) 423-3333 www.atlasflasher.com

AMERICAN FORCE WHEELS 12019 SW 114 PLace Miami, FL 33176 (786) 345-6301 www.americanforcewheels.com

ATOMIC LED, INC 49 Cedar Swamp Rd #12 Smithfield, RI 2917 (888) 305-1112 www.atomicled.com

AMERICAN SAFETY & SUPPLY 77 B Napier Street Springfield, MA 1104 (413) 737-5176 www.americansafetysupply.com

AUSTIN HINDS MOTORS, INC. 3345 Hwy 2315. S Arab, AL 35016 256-550-0042 www.austinhindsmotors.com

AMERICAN TOWING AND RECOVERY INSTITUTE PO Box 007 Wade, NC 28395 910-747-9000 www.americantowingandrecovery institute.org

AUSTIN INSURANCE 2109 Broadway Paducah, KY 42001 (800) 548-7538 www.wreckerins.com

AMERICAN TRUCK TECHNOLOGY 1624 Ogden Ave Lisle, IL 60532 800-985-0168 www.americantrucktechnology.com AMERIDECK 3550 Perry Hwy Hadley, PA 16130 (724) 253-2006 AMSOIL SYNTHETICS 2945 Starwood Dr Oviedo, FL 32765 800-370-2956 www.thelubepage.com ANCHOR GRAPHICS 3943 E University McKinney, Tx 75069 (972) 422-4300 www.anchorgraphics.com ASSOCIATED EQUIPMENT 5043 Farlin Ave. St. Louis, MO 63115 (314) 679-2571 www.associatedequip.com ATIG 1507 Park Center Drive, Unit 1C Orlando, FL 32835 (407) 472-9600 www.atiginc.com ATLANTA WRECKER 120 North Texas Avenue Chesnee, SC 29323 (864) 590-6177 www.atlantawrecker.com

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BUYER’S

GUIDE BATCHOUT 1770 E Lancaster Ave, Suite 10 Paoli, PA 19301 (610) 296-3264 www.batchout.com BEACON FUNDING 3400 Dundee Road, Suite #180 Northbrook, IL 60062 (847) 291-6494 www.beaconfunding.com BEACON SOFTWARE 10091 Brecksville Rd Ste F Brecksville, OH 44141 (866) 437-6653 www.dispatchanywhere.com BEST INSURANCE AGENCY P.O. Box 67 Trussville, AL 35173 (205) 655-2128 www.bestrl.com BEST TOOLS 2202 West University Siloam Springs, AR 72761 (800) 541-8568 www.besttools.net

AUTO DATA DIRECT, INC 1379 Cross Creek Circle Tallahassee, FL 32301-3729 (850) 877-8804 www.add123.com

BISHOP BRANDING - AUTOW CUSTOM DIE CAST PO Box 21029 Lethbridge, AB T1K6X4 (403) 393-2665 www.bishopbranding.com

AUTO EQUIPMENT INC. PO Box 392 Statesville, NC 28687 (704) 872-4116 www.autoequipmentinc.com

BLADES TOW RIGHT, INC. 25220 Trans-X Rd Novi, MI 48375 (734) 449-0518 www.bladestowright.com

AW DIRECT 1125 Deming Way Madison, WI 53717 (608) 662-3333 www.awdirect.com

BLINGMASTER, INC P.O. Box 738 Auburndale, FL 33823 (863) 248-2616 www.blingmaster.com

BOB FISH TRUCKS 2275 S. Main St West Bend, WI 53095 (800) 471-1020 www.bobfishtrucks.com

B&B INDUSTRIES 1121 D.I. Drive Elkhart, IN 46514 (574) 262-8551 www.www.billbottoms.com

BOLT LOCK 3333 West Good Hope Rd. Milwaukee, WI 53209 (877) 251-8798 www.boltlock.com

BA PRODUCTS 8925 Mcgaw Court Columbia, MD 21045 (800) 327-3301 www.baprod.com

BOSS INDUSTRIES INC. 1761 Genesis Dr LaPorte, IN 46350 (219) 324-7776 x 214 www.bossair.com

BADGER GLOVE AND SAFETY 2635 Raymond Ave Franksville, WI 53126 (262) 989-7010 www.badgergloveandsafety.com

BOWERS GROUP P.O. Box 280 Cortland, OH 44410 (330) 638-6146 www.bowersgrp.com

BAILEY'S TOWING 1422 Wall Road Wake Forest, NC 27587 (919) 562-2984 www.baileystowinginc.com/srg.htm

BOXES 4 U / CRASH FILM 1401 E. Plano Pkwy. Plano, TX 75074 (972) 516-0002 www.boxes4u.com

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COMPANY LISTINGS BUDGETGPS PO Box 5695 Chattanooga, TN 37406 866-800-8677 www.budgetgps.com

CHESTER POINT PROGRAMS P.O. Box 369 Chester, NJ 7930 (908) 428-4285 ext.112 www.chesterpoint.com

CONSUMERS INSURANCE 1620 Gateway Blvd ste 201 Murfreesboro, TN 37129 (615) 896-6133 x180 www.ciusa.com

BULLDOG TOWING PRODUCTS 215 Ford St Geneva, IL 60134 (630) 301-0553 www.bulldogtowingproducts.com

CHEVRON 9401 Williamsburg Plaza, Suite 201 Louisville, KY 40222 (502) 420-7039 www.chevron.com

COPART 14185 Dallas Parkway ste 400 Dallas, TX 75254 (972) 391-5082 www.copart.com

CHEVRON COMMERCIAL 3545 George Street Highland, IL 62249 (618) 654-5555 www.chevroncommercial.com

CREDITORS SPECIALITY SERVICE, INC P.O. Box 764 Acton, CA 93510 (661) 269-0100

CHICAGO PNEUMATIC 1800 Overview Dr Rock Hill, SC 29730 (803) 817-7349 www.cp.com

CROUCH TOW TRUCKS P.O. box 174 Kingston Springs, TN 37082 (615) 952-3287 www.crouchtowtrucks.com

CLORE AUTOMOTIVE 8735 Rosehill Rd, suite 220 Lenexa, KS 66215 800-328-2921 www.cloreautomotive.com

CTTA 3050 Beacon Blvd, Suite 100 West Sacramento, CA 95691 (916) 617-2882 www.westernstatestowshow.com

CODE 3 / PSE AMBER 10986 N. Warson Rd St.Louis, MO 63114-2029 (314) 426-2700 ext 1251 www.code3pse.com

CUSTER PRODUCTS 4101 Shuffel Drive N.W. North Canton, OH 44720 (800) 490-3158 www.custerproducts.com

COKER EQUIPMENT 9100 Ambassador Row Dallas, TX 75247 (214) 742-5221 www.cokerequip.com

CW MILL EQUIPMENT CO, INC 14 Commerce Dr Sabetha, KS 66534 (785) 284-3454 www.cwkits.com

BULLY DOG 2839 Highway 39 American Falls, ID 83211 (877) 285-5936 ext.1145 www.bullydog.com BUSCH ENTERPRISES 908 Cochran Street Statesville, NC 28677 (704) 878-2067 www.buschshineproducts.com BUYERS PRODUCTS CO. 9049 Tyler Blvd. Mentor, OH 44060 (440) 974-8888 www.buyersproducts.com

C CAL-VAN TOOLS 4300 Waterleaf CT Greensboro, NC 27410 (800) 537-1077 www.calvantools.com CAR - PART.COM 1980 Highland Pike Ft. Wright, KY 41017 (859) 344-1925 www.car-part.com CENTERPOINTE INSURANCE SERVICE LTD. 807B Camarillo Springs Road Camarillo, CA 93012-9464 800-451-8766 X120 805-384-1166 X120 805-384-8036 Fax www.centerpointeinsurance.com CHALMERS SUSPENSIONS INTERNATIONAL INC. 12187 SE 60th Avenue Rd Bellview, FL 34420 (352) 470-5867 www.chalmerssuspensions.com CHANNEL ISLANDS LEASING AND LOAN 306 Descanso Ojai, CA 93023 (805) 646-3576 www.channelislandsleasing.com CHASE INSURANCE AGENCY 333 NW 70 Ave, Ste 108 Plantation, FL 33317 800-940-4301 www.chaseinsurance.net

COLLINS MFG CORP. PO Box 1299 Jacksonville, OR 97530 (800) 332-9220 www.collinsdollies.com

COLUMBUS MCKINNON 140 John James Audubon Parkway Amherst, NY 14228-1197 (716) 689-5568 www.cmworks.com

D&J DIVERSIFIED LLC 2948 Starwood Dr Oviedo, FL 32765 407-657-5969 www.thelubepage.com

COLUMBUS TRUCK/ MARIETTA MACK 127 Court Street Marietta, OH 45750 (740) 373-7200 www.columbusmack.com

DACOTAH -WALSH TIRE 80 W 78th Street Chanhassen, MN 55317 (952) 934-8427 www.tireauditor.com

COMEUP WINCH 12930 S.E. Hwy 212 Clackamas, OR 97015 (818) 246-5745 www.comeupusa.com COMMERCIAL SAFETY SERVICES PO Box 1826 Beltsville, MD 20704 (301) 430-0947 x5 www.commercialsafetyservices.com CONDOR LIFT 210 W. Stephenie Dr Cortland, IL 60112 (847) 394-2646 www.condor-lift.com

2015 BUYER’S

GUIDE

CATEGORIES Add On Wheel Lifts

Air Air Bags

Air Compressors

Auto Auctions

Body Manufacturers

Cargo Control

Chassis Manufacturer

Communication

Computer Mounts

Credit Card Processing

Damaged Vehicle

Movement Systems

Dispatch Services

Distributor

GPS/Fleet Tracking

Hydraulics

Insurance

Jump Starters

Lease & Finance

Lifts/Motorcycle/

Vehicle/Wheel

Lighting & Accessories

Lock Out Equipment

Lubricants

Motor Clubs

Polishing /Cleaning Supplies 52 Protective Clothing

Rope

Safety

Shop Tools & Equipment

DAN MESSINA.COM. P.O. Box 640 Prosper, TX 75078 (469) 774-0340 www.danmessina.com

Signs & Graphics

DANCO PRODUCTS 411 South Cedar Lane Greencastle, PA 17225 (800) 453-2626 www.dancoproducts.com DANGELO'S CUSTOM BUILT MFG, LLC 207 N Fraley Street Kane, PA 16735 (814) 837-6053 www.dangeloscustombuilt.com

Spill Control/Clean-Up

Tow Software

Trade Shows

Trailers

Training & Education

Truck/Equipment Dealer

Video & Security

Wheels & Accessories

Winches & Accessories

Winshield/Vehicle Wrap

Other

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DER MANOUEL INSURANCE GROUP 548 W. Cromwell Ave, Suite 101 Fresno, CA 93711 (800) 447-4605 www.dmig.com DETROIT WRECKER 19393 Davidson Detroit, Michigan 48223 (313) 835-8700 www.detroitwrecker.com DEWEZE MFG / HARPER INDUSTRIES 151 E. Highway 160 Harper, KS 67058 (800) 835-1042 www.harperindustries.com DG TOWING EQUIPMENT 409 W218th Street New York, NY 10034 (212) 567-0255 www.dgtow.com DIGITAL-ALLY 9705 Loiret Blvd. Lenexa, KS 66219 (800) 440-4947 www.digitalallyinc.com

DIVERSIFIED PRODUCTS 8330 Atlantic Boulevard Jacksonville, FL 32211-8784 800-874-4172 www.pushbumper.com DJ SAYS 2820 Andover Way Woodstock, GA 30189 (800) 352-5252 www.djsays.com DUAL-TECH 540 Industrial Drive Bean Station, TN 37708 (800) 852-0345 www.dual-techinc.com DURABILT 1900 N. Austin Chicago, IL 60639 (773) 622-7260 www.durabiltusa.com DYNAMIC 1120 E. Brambleton Avenue Norfolk, VA 23504 (757) 624-1360 www.dynamicmfg.com

DIRECT EQUIPMENT 915 Folly Rd, #11 Charleston, SC 29412 (800) 992-1478 www.45ul.com

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E EARTEC 145 Dean Knauss Dr Narragansett, RI 2882 (800) 399-5994 www.eartec.com EAST COAST TRUCK & TRAILER 2906 Elmhurst Lane Portsmouth, VA 23701 (757) 465-2200 www.ectts.com EAST PENN TRUCK EQUIPMENT 1100 Winn Dr Bethlehem, PA 18017 (610) 694-9234 www.eastpenntrucks.com EASTERN WRECKER 13401 US 70 Business West Clayton, NC 27520 (919) 553-4038 www.easternwrecker.com ECMPERFORMANCE.COM 304 Indian Trace Suite 289 Weston, FL 33326 (888) 768-2447 www.ecmperformance.com

BUYER’S

GUIDE

ENERGY SAFE TECHNOLOGIES, INC 98 Cuttermill Road, Suite 370 South Great Neck, NY 11021 (973) 378-3281 www.energysafetech.com EQUIPMENT SALES AND SERVICE 152 Floyd Ave Bloomfield, NJ 7003 (973) 743-7516 www.esstrucksales.com EVANS COOLING P.O. Box 434 Parkersville, PA 19457 (860) 668-1114 ext 203 www.evanscooling.com EXIDE TECHNOLOGIES 13000 Deerfield Parkway Building 200 Milton, GA 30004 (678) 566-9000 EYE3DATA 9624 Cincinnati Columbus Rd suite 310 Cincinnati, OH 45241 (513) 770-0550 www.eye3data.com

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COMPANY LISTINGS

FLITZ INTL, LTD 821 Mohr Avenue Waterford, WI 53185-4257 (800) 558-8611 www.flitz.com

FEDERAL SIGNAL 2645 Federal Signal Dr. University Park, IL 60484 800-824-0254 www.fedsig.com

FLORIDA WRECKER SALES 6301 E. Hillsborough Ave Tampa, FL 33610 (813) 626-2144 www.flwrecker.com

G&S SAFETY PRODUCTS PO Box 282 McKean, PA 16426 (814) 476-7908 www.gssafetyproducts.com

GESSEL INSURANCE AGENCY 25 W. Fifth Street Suite N London, OH 43140 (740) 852-7725 www.gesselinsagency.com

FLASH EQUIPMENT 2061 Whitfield Park Ave. Sarasota, FL 34243 800-570-8866 www.flashequipment.com

FLOW STOP PO Box 634 Denver, NC 28037 (877) 356-9767 www.flowstop.net

G&W SOLUTIONS 990 Little Lehigh Dr Emmaus, PA 18049 (610) 704-6959 www.gandwsolutions.com

GLENN'S AUTO PARTS 110 Highway 70 Rockwood, TN 37854 (865) 354-0622 www.glennsautoparts.com

FLEET SALES WEST 2175 N Pacific Highway Woodburn, OR 97071 (503) 982-5095 www.fleetsaleswest.com

FLUIDALL, LLC 860 Johnson Drive Delano, MN 55328 800-849-0591 www.fluidall.com

GAITHER TOOL 21 Harold Cox Dr Jacksonville, IL 62650 (217) 245-0545 www.gaithertool.com

FLEETMATICS 1600 E Golf Road Suite 800 Rolling Meadows, IL 60008 (866) 844-2235 www.fleetmatics.com

FORD MOTOR COMPANY 16800 Executive Plaza Drive Regent Court Building Room 6N228 Dearborn, MI 48126 (313) 390-3029

GAMBER JOHNSON 3001 Borham Ave Stevens Point, WI 54481 800-456-6868 www.gamberjohnson.com

FLEETNET AMERICA P.O. Box 970 Cherryville, NC 28021-0970 (800) 438-8961 ext 2544 www.fleetnetamerica.com

FREIGHTLINER TRUCKS 2477 Deerfield Dr. Fort Mill, SC 29715 803/578-3263 www.freightlinertrucks.com

GEICO 4201 Springvalley Rd Dallas, TX 75244 (972) 701-1620 www.geico.com

GENERAL MFG. (SAFTLITE) 1336 West Wiley Avenue Bluffton, IN 46714 (260) 824-3440 www.saftlite.com

GM FLEET AND COMMERCIAL (313) 665-2368 www.GMFleet.com GOLDEN WEST 1850 E Orangethorpe Ave Fullerton, CA 92831-5324 (800) 724-8766 www.goldenwesttoweq.com GO-LIGHT INC 37146 Old Hwy 17 Culbertson, NE 69024 308-278-3131 www.golight.com

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GOODALL 7558 Washington Avenue South Eden Prairie, MN 55344 (952) 941-6666 www.goodallmfg.com GOODYEAR WRECKER 19109 Hwy 134 Enterprize, AL 36330 334-347-3297 www.goodyearwreckersales.com GPS INSIGHT 21803 North Scottsdale Road, Suite 220 Scottsdale, AZ 85255 (866) 477-4321 x8003 GULF ATLANTIC SUPPLY P.O. Box 738 Columbiana, AL 35051 (205) 669-2393 www.gasafetywear.com

H HAL KRESSER AGENCY 3045 Symmes Rd, Suite F Hamilton, OH 45215 (513) 942-5770

HALE TRAILER BRAKE & WHEEL INC. 92 Route 73 & Cooper Rd Voorhees, NJ 8043 800-232-6535 www.haletrailer.com HAMBY & ALOISIO INSURANCE 53 Perimiter Center E ste 400 Atlanta, GA 30346 (770) 804-4829 www.towtruckinsurance.com HANSCOM K 1250 S. Grove Ave. Suite 308 Barrington, IL 60010 (847) 756-4808 www.hanscomk.com HEDINGERS EQUIPMENT 321 S. Wilder St Greenburg, IN 47240 (812) 663-7885 www.hedingers.com HIDE A LIFT 3058 320th St Hull, IA 51239 (800) 634-9340 www.hidealift.com HIGHWAY PRODUCTS 7905 Agate Rd. White City, OR 97503 800-866-5269 www.800toolbox.com

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HINO 41180 Bridge Street Novi, MI 48375 248-699-9300 www.hino.com HOLLY'S MESSAGE SERVICE 10 Melrose Dr Farmington, CT 6032 (888) 809-6182 www.hollysms.com HOOKS 83 CR 725 Wynne, AR 72396 (870) 238-4148 www.hookswreckersupplies.com HOUSE OF WRECKERS 161 Industrial Rd San Carlos, CA 94070 (650) 594-1530 www.houseofwreckers.com HUB INTERNATIONAL 30 Kimball Ave, Suite 301 South Burlington, VT 05403 HUBCAPS UNLIMITED 4262 South Howell Ave. Milwaukee, WI 53207 (414) 769-0039 www.wheelcovers.com

BUYER’S

GUIDE HY-TECH RECOVERY EQUIPMENT 3225 Reagan Dr. Fort Worth, TX 76116 (817) 560-4610 www.sneekerlift.com

I I TOW IN, INC. 335 Locust Lane Bellevue, KY 41073 (800) 979-8697 info@skatesiti.com IGTC - MCMANUS PEARL & GESL,INC 237 Main Street # 750 Buffalo, NY 14203-2714 716) 856-6600 www.Towinsurance.com IN THE DITCH TOWING PRODUCTS 3195 Industrial Way Mountain Home, ID 83647 888-993-4824 www.intheditch.com INDUSTRIAL NETTTING 7681 Setzler Pkwy N. Minneapolis, MN 55445 800-328-8456 www.industrialnetting.com

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COMPANY LISTINGS INSIGHT USA 23330 Cottonwood Parkway, Suite 333 California, MD 20619 (301) 866-1990 x 203 www.mds-inc.com

KALYN SIEBERT L.P. 1850 Executive park Dr. nw Cleveland, TN 37312 (800) 400-6913 x1006 www.kalynsiebert.com

KAVANAUGH'S TRUCK SALES 1383 Belmar Dr Louisville, KY 40213 (502) 454-4960 www.kavtow.com

KBK INSURANCE GROUP, INC. 1425 Sams Ave., Suite 201 Harahan, LA 70123 (504) 736-0690 www.kbkinsgroup.com

INSURANCE AUTO AUCTIONS Two Westbrook Corporate Center Suite 500 Westchester, IL 60154 (708) 492-7000 www.iaai.com INTEGERATED VEHICLES & EQUIPMENT LEASING 734 Walt Whitman Road Melville, NY 11747 (800) 551-4854 www.integratedleasing.com INTEK 152 Eagle Rock Ave Roseland, NJ 7068 (973) 403-7788 www.intekleasing.com INTERNATIONAL TOWING & RECOVERY HALL OF FAME & MUSEUM 3315 Broad St Chattanooga, TN 37408-3052 (423) 267-3132 www.www.internationaltowing museum.org INTERNATIONAL TRUCK/ NAVISTAR 4201 Winfield Road Warrenville, IL 60555-4026 (630) 753-5000 www.navistar.com ISUZU 1400 S. Douglas Rd, Suite 100 Anaheim, CA 92806 (714) 935-9425

J J.J. KELLER 3003 Breezewood Lane Neenah, WI 54957 (920) 967-7050 www.jjkeller.com JEFF INGRAM WRECKER SALES, INC 1677 Daney Blvd Horn Lake, MS 38637 866-280-6761 www.wrecker-sales.com JERR-DAN 13224 Fountainhead Plaza Hagerstown, MD 21742 (240) 420-8781 www.jerrdan.com

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KEYSTONE TAPE & SUPPLY OF TEXAS 1130 Blue Mound Road West Suite 304 Haslet, TX 76052 (817) 439-8898 www.keystonetape.com KINCO GLOVES 751 West 800 South Salt Lake City, UT 84104 (888) 737-0233 www.kincoworkgloves.com KINEDYNE 151 Industrial Parkway Branchburg, NJ 08876-3451 (908) 231-1800 x128 www.kinedyne.com KINEQUIP INC 3708A Performance Rd Charlotte, NC 28214 (704) 392-5052 www.kinequip.net

L LANDOLL CORPORATION 1900 North Street Marysville, KS 66508 (785) 562-5381 www.landoll.com

BUYER’S

GUIDE

LARSON ELECTRONICS 11035 Jeanell Dr Kemp, TX 75143 800-369-6671 www.magnalight.com

LUBE A BOOM 8151 River Bay Drive East Indianapolis, IN 46240 (317) 501-1104 www.www.lubeaboom.com

MARKING PEN DEPOT 41775 Elm St, Unit 403 Murrieta, CA 92562 (888) 396-3848 www.markingpendepot.com

LDC INSURANCE SERVICES, INC. 900 W. Chandler Blvd., Suite A-8 Chandler, AZ 85225 (877) 988-1768 ext 1 www.ldcinsurance.com

LUBRICATION SPECIALTIES, INC. 255 Neal Ave. Mt. Gilead, OH 43338 (419) 768-2647 www.hotshotssecret.com

MARR SOFTWARE LLC. 1712 Pioneer Ave Ste 464 Cheyenne, WY 82001 307-363-AUTO 2886 www.protow.com

LIFT- ALL P.O. Box 27 Landisville, PA 17538-0027 (717) 898-6614 Ext.1162 www.wreckerstraps.com

LYNCH 29000 Sharon Lane Waterford, WI 53185 (262) 514-4000 www.lynchtruckcenter.com

LIFT AND TOW 7660 Molly Pitcher Highway Shippensburg, PA 17257 (717) 532-5558 www.liftandtow.com

LYNCH CHICAGO 7335 West 100th Place Bridgeview, IL 60455 (708) 233-1112 www.lynchchicago.com

MARTENS JOHNSON INSURANCE 6227 Executive Boulevard Rockville, MD 20852-3906 301) 231-5447 www.mjia.com

LODARUSA Expressway 287 Henrietta, TX 76365 888-685-6327 www.lodar.com LOGANVILLE FORD 3460 Highway 78 Loganville, GA 30052 (770) 554-9994 www.loganvilleford.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

M MAJESTIC GLOVE 6707 Hardeson Road Everett, WA 98203 (425) 407-1200

MARYLAND CARRIER & WRECKER SALES 1800 Sulphur Spring Rd. Baltimore, MD 21227 410-247-5700 www.mdcarrierwrecker.com MATHENY MOTORS 4125 1st Ave Nitro, WV 25143 (304) 485-4418 www.mathenymotors.com MAT-JACK 2320 Duke St Indianapolis, IN 46205 317-359-3078 www.matjack.com

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COMPANY LISTINGS MERRITT 9339 Brighton Road Henderson, CO 80640-8229 (303) 289-2286 www.merrittequipment.com

MITSUBISHI 2015 Center Square Rd Logan Township, NJ 8085 (856) 467-3965 www.mitfuso.com

MFR EXPRESS 7-A Donna Drive Wood Ridge, NJ 7075 (201) 266-0910 www.mfrexpress.com

MOBILE AWARENESS, LLC 31200 Solon Road Suite 12 Solon, OH 44139 (440) 248-5523 x 205 www.mobileawareness.com

MILE MARKER 2121 Blount Road Pompano Beach, FL 33069 (954) 782-0604 www.milemarker.com

MOBILE LIFTS, INC. 3476 Germantown Pike Collegeville, PA 19426 (610) 489-1900 www.mobilelifts.com

NATION SAFE DRIVERS 800 Yamato Road Ste 100 Boca Raton, FL 33431 www.nac.com

MILLER INDUSTRIES 8503 Hill Top Dr Chattanooga, TN 37363 (423) 238-4171 www.millerind.com

MOBILE RELAY ASSOCIATES 15330 Vermont ave.. Paramount, Ca 90723 323-636-5202 www.nexedge-mra.com

NATIONAL AUTOMOBILE CLUB 373 Vintage Park Dr Ste E Foster City, CA 94404 (650) 294-7000 www.nac.com

MINUTE MAN MFG 6673 Pine Ridge Ct Ste B Jenison, MI 49429 (877) 593-6959 www.minuteman1.com

MODULINE CABINETS 20 Holland Street Brockton, MA 2301 (888) 343-4463 www.modulinecabinets.com

NATIONAL INS BROKERAGE OF NY 175 Oval Dr Islandia, NY 11749 (631) 273-4242 www.nibony.com

MITI CO MFG 3183 Hall Ave Grand Junction, CO 81504 (970) 243-9500 www.mitico.com

MUNCIE POWER PRODUCTS 201 East Jackson Street Muncie, IN 47305-2834 (765) 284-7721 www.munciepower.com

N NASCO INDUSTRIES 3 NE 21st Street Washington, IN 47510 800-767-4288 www.nascoinc.com

NATIONAL INTERSTATE 3250 Interstate Drive Richfield, OH 44286 (800) 929-1500 www.natl.com

NATIONAL MOTOR CLUB 130 E John Carpenter Fwy Irving, TX 75062-2708 (469) 524-5122 www.nmca.com NATIONAL TRAFFIC SIGNS, INC 14521 60th Street N Clearwater, FL 33760 (727) 446-7983 www.ntsigns.com NATIONWIDE TOWING & RECOVERY GROUP, LLC 1115A Falconcrest Ct. Nixa, MO 65714 417-595-0712 www.ntrg4u.com NBB CONTROLS 5909 School Ave Richmond, VA 23228 NEW ENGLAND TRUCKMASTER 16 Bernhard Rd North Haven, CT 6473 (203) 772-1217 www.netruckmaster.com NEW PIG One Pork Ave Tipton, PA 16684 800-HOT-HOGS (468-4647) www.newpig.com/us/

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NEXT GENERATION TOOL COMPANY 2527 Crooked Creek Middleburg, FL 32068 (800) 874-5625 www.nextgentool.com NORTH AMERICAN BANCARD 303 5th Ave, Suite 407 NY, NY 10016 (866) 481-4604 www.nynab.com NORTH AMERICAN TOWING ACADEMY 527 East Hillcrest Street Altamonte Springs, FL 32701 (407) 765-5149 www.thenata.com NRC INDUSTRIES 2430 Principale St-Paul d'Abbotsford, QC J0E 1A0 (450) 379-5796 www.nrc-industries.com NUSSBAUM WRECKERS State Route 17 Hasbrouck Heights, NJ 7604 (800) 922-1122 www.nussbaumequipment.com

NUSSBAUM WRECKERS & ROLLBACKS 1628 Lancaster Ave Columbia, PA 17512 (800) 922-1122 www.nussbaumwreckers.com

O OHIO POWER SYSTEMS 807 E. Findlay St. Carey, OH 43316 419-294-4985 www.ohiopowersys.com OLSON & COMPANY 3 Oxford Ct Suffern, NY 10901 (845) 357-0829 www.axelcap.net ONSCENE SOLUTIONS 3660 Center Road #313 Brunswick, OH 44212 (330) 220-8111 www.onscene-solutions.com

P PACIFIC GENERAL LIFE INSURANCE AGENCY 210 Quail Ridge Drive Westmont, IL 60599 630-515-0090 www.towtruckinsuranceusa.com PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way 1H-5 Secaucus, NJ 7094 (201) 392-4193 www.panasonic.com/industrialtools PANOR CORP (MAXXIMA) 125 Cabot Court Hauppauge, NY 11788 (631) 434-1200 x 200 www.maxxima.com PELICAN ROPE 4001 W. Carriage Dr. Santa Ana, CA 92704 (714) 545-0116 x5 www.pelicanrope.com PERMCO HYDRAULICS P.O. Box 2068 Streetsboro, OH 44241 (800) 626-2801 www.www.permco.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

BUYER’S

GUIDE

PETERBUILT 2605 River Road Piedmont, SC 29673 (864) 269-7202 www.thepetestore.com PHOENIX USA, INC 51 W. Borden Street Cookeville, TN 38503 (931) 526-6128 ext 2224 www.phoenixusa.com PIERCE AUTO SALES 549 U.S. HWY 287 S. Henrietta, TX 76365 (800) 658-6301 www.piercesales.com PILLOW PROTECTION CORP 9815-149th St Edmonton, AB T5P 1K5 780-908-9560 www.panpillow.com PIP 26 Computer Drive East Albany, NY 12205 (518) 595-1539 www.pipusa.com POLYBILT 1821 NW 57 Street Ocala, FL 34475 (800) 864-3817 www.polybilt.com

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COMPANY LISTINGS POWER ARC 7556 Watson Rd. Shrewsbury, MO 63119-3914 (314) 968-1115 www.powerarc.net

PROGRESSIVE PLATFORMS 60 Island St Lawence, MA 1840 (877) 304-4347 www.progressiveplatforms.com

POWERBILT WRECKERS / I-44 TRUCK CENTER 705 North Service Rd Saint Clair, MO 63077 (800) 660-7312 www.i44truckcenter.com

PRO-VISION PO Box 8821 Kentwood, MI 49518 (616) 583-1520 www.provsnusa.com

POWERHOUSE INDUSTRIES, INC. P.O. Box 8 Eastport, NY 11941 (631) 325-5555 www.jiffyjump.com PRIME INDUSTRIES 525 Central Drive Virginia, VA 23454 (800) 446-1144 www.prime-industries.com PROFESSIONAL DISPATCH SERVICES, INC 901 SE Oak St Portland, OR 97214 (866) 382-7374 www.prodispatchservice.com PROGRESSIVE COMMERCIAL INSURANCE 747 Alpha Dr Highland Heights, OH 44143-2124 (440) 461-5000 www.progressivecommercial.com

PSE AMBER 10986 North Warson Rd. St. Louis, MO 63114-2029 (314) 426-2700 x 1251 www.code3pse.com PURPOSE WRECKER 1732 Prospect Road Wentzville, MO 63385 (636) 639-9700 www.purposewrecker.com PWOF 4718 Edgewater Dr. Orlando, FL 32804 (407) 402-1040 www.pwof.org

RAMSEY WINCH 4707 N. Mingo Rd Tulsa, OK 74117 (918) 234-2130 www.ramseyindustries.com

QUALITY CRAFT TOOLS 8994 SR 73 Hillsboro, OH 45133 (937) 393-4954 www.qct.20m.com

RANGER SST 34194 Aurora Rd #274 Cleveland, OH 44139 (440) 498-1495 www.rangersst.com

QUEST ROADSIDE SERVICES 106 West Tolles Drive St. Johns, MI 48879 (888) 295-2584 ext. 5 www.questsoftware.com

RATLER MFG 41 Granger Ave Scarborough, ON M1L 3K9 (416) 285-1876 www.ratler.com

RC INDUSTRIES P.O. Box 1555 Elkhart, IN 46515 (574) 295-6641 ext 101 www.rctoolbox.com

RAM MOUNTING SYSTEMS 8410 Dallas Ave S. Seattle, WA 98108 206-763-8361 www.rammount.com

REAL POWER 8401 Northwest Blvd. Indianapolis, IN 46278 (877) 670-7325 ext.368 www.realacpower.com

RAM TRUCKS/CHRYSLER GROUP LLC 1000 Chrysler Dr Auburn Hills, MI 48326 www.chryslergroupllc.com

REAL WHEELS CORP/ GS MARKETING CORP. 3940 Tannahill Drive Gurnee, IL 60031 800-982-1180 www.realwheels.com

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BUYER’S

GUIDE

RECOVERY BILLING UNLIMITED 42 Quanapoag Road E. Freetown, MA 2727 (508) 763-5474 www.bigwheeltowingandrecovery.com

RICK’S AUTO SALES, INC. 920 W. Lima St. Kenton, OH 43326 (800) 639-4537 www.ricksautosales.com

ROBERT YOUNG'S TRUCKS 210 Carver Ave. NE Roanoke, VA 24012 (540) 982-3809 www.robertyoungtrucks.com

RUGGEDTOW.COM 778 Pittsburg Rd Butler, PA 16002 (724) 586-2900 www.ruggedtow.com

RECOVERY CONSULTING SERVICES 106 Golden Rod Lane Warners, NY 13164 315-730-6566

RICK'S TRUCK CENTER 260 New Lancaster Rd Leominster, MA 1453 (978) 534-0120 www.rickstrucks.com

ROI PROTECTIVE TAPES 805 Ward Dr. Northampton, PA 18067 (610) 564-7135 www.roiprotectivetape.com

RUSH TOWING SYSTEMS 8810 IH-10 San Antonio, TX 78219 (210) 835-2239 www.rushtowingsystems.com

RECOVERY FIRST INSURANCE P.O. Box 3142 Tulsa, OK 74101-3142 (918) 764-1656 www.recoveryfirst.com

RMP POWERTRAIN SOLUTIONS 9040 Burrough Dover Lane Pennsauken, NJ 8110 (800) 257-7418 www.powertrainsolutions.com

R-O-M CORP 6800 East 163rd St Belton, MO 64012-5463 (800) 827-3692 www.romcorp.com

RV WHEEL 4037 Phelan Rd, # A133 Phelan, CA 92371 (800) 215-8007

RECOVERY SPECIALIST INSURANCE GROUP PO Box 2707 Manassas, VA 20108 (703) 365.0199 www.rsig.com REELCRAFT 2842 E. Business Hwy 30 Columbia City, IN 46725 (260) 248-8188 www.reelcraft.com REGIONAL INTERNATIONAL OF WNY, LLC. 2425 Walden Ave. Buffalo, NY 14225 (800) 836-0409 www.regionalinternational.com

ROAD AMERICA 7300 Corporate Center Drive 6th Floor Miami, FL 33126 (305) 392-4327 www.road-america.com ROAD GEAR PO Box 1202 Russellville, AL 35654 (256) 331-9340 www.road-gear.com ROADSIDE SAFETY 1170 Center Dr suite A&B City of Industry, CA 91789 (909) 468-1393 www.roadsidesafety.net

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

RONTAN SIGNALS 7859 NW 46th Street UNIT 5B Miami, FL 33166 (305) 599-2974 www.rontan.com RPM EQUIPMENT & WRECKER CAPITAL 13317 Chrisman Road Houston, TX 77039 (281) 590-1494 www.rpmwreckersandtowtrucks.com RSIG 9381 Forestwood Lane Manassas, VA 20110 (703) 365-0199 www.rsig.com

www.rvwheel.com

S&J MFG P.O. Box 564 Cuba, MO 65453 (573) 885-4460 www.sjmetalmfg.com SAFETY VISION 6100 W. Sam Houston Pkwy N Houston, TX 77041-5113 (713) 929-1044 direct to Melissa www.safetyvision.com

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COMPANY LISTINGS SAFETYLINE, INC. 176 Shannon Lane Priest River, ID 83856 (208) 448-4000 x 105 www.safetyline.com

SPEEDWAY WRECKER & TRAILER SALES 2030 Fairfax Ave Columbus, OH 43207 (614) 491-6880

SAM WINER MOTORS, INC 3417 East Waterloo Road Akron, OH 44312 (877) 379-4624 www.samwinermotors.com

SPILL KING 130 Juno St, suite 1 Jupiter, FL 33458 www.spillking.com

SANTANDER 3 Huntington Quad – Suite 101N Melville, NY 11747 (631) 531-0630 www.santanderbank.com SANTIAM ENTERPRISES, INC 611 Main St Lyons, OR 97358 503-859-2793 www.santiam.info

SPRINT ENTERPRISE ACCOUNTS 7751 SW 184th Terrace Miami, FL 33157 (913) 653-0662 STAR 455 Rochester Street Avon, NY 14414 (585) 226-9787 www.star1889.com

SAVATECH CORP 1300 N. Nova Rd Daytona Beach, FL 32117 (386) 760-0706 www.savatech.com

STARLIGHT LIGHTING SYSTEMS 1409 N. Camden Cir Savannah, GA 31406 1-855-335-8333 www.itowlights.com

SEFAC 23 Fontana Lane suite 110 Baltimore, MD 21237 (443) 730-1025 x 102 www.sefac.com

STECK MFG 1115 S. Broadway Dayton, OH 45417 (800) 227-8325 www.steckmfg.com

SENSATA DIMENSIONS 4467 White Bear parkway St Paul, MN 55110 (727) 253-4536 www.sensata.com

STERTIL KONI 200 Log Canoe Circle Stevensville, MD 21666 (800) 336-6637 www.stertil-koni.com

SERVICE STATION COMPUTER SYSTEMS/SSCS 650 Work St # A Salinas, CA 93901-5013 800) 972-7727 Ext 4721 www.sscsinc.com

STREN FLEX 6295 McDonough Drive Norcross, GA 30093 www.stren-flex.com

SHIELD SOLUTIONS, LLC W1737 Washington Rd Oconomowoc, WI 53066 920-474-7502 www.shieldsolutionsllc.com SLICK TOP SOLUTIONS, LLC 8800 Rhode Island Ave College Park, MD 20740-4114 (301) 943-8903 www.slicktopsolutions.com SNEED ROBINSON AND GERBER INC PO Box 34698 Bartlett, TN 38134 (901) 372-4580 www.sneedtowinginsurance.com SOUNDOFF SIGNAL 3900 Central Parkway Hudsonville, MI 49426 800-338-7337 www.soundoffsignal.com SPECIALTY VEHICLE & EQUIPMENT FUNDING 538 Broad Hollow Rd, Suite 221 Melville, NY 11747 (631) 753-6611 www.specialtyvehiclefunding.com

STROBES R US 820 South Dixie Hwy West Pompano Beach, FL 33060 (954) 946-9955 www.strobes-r-us.com/index.asp SUMMIT TRUCK EQUIPMENT 1251 Century Ave Kansas City, MO 64120 (303) 301-7457 www.summittow.com SUPER SPRINGS 5055 6th Street Carpinteria, CA 93013 (800) 898-0705 www.supersprings.com SUPERWINCH,LLC 359 Lake Road Dayville, CT 6241 (860) 928-7787 www.superwinch.com SUREFLEET PO Box 2349 Keller, TX 76244 877-401-2345 www.surefleet.com

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twenty fifteen

T T&L LIFTS 4421 Radian Dr Mobile, AL 36693 (251) 490-5693 www.tl-lifts.com TALBERT 1628 W. State Road 114 Rensselaer, IN 47978 (800) 348-5232 www.talbertmfg.com TCF EQUIPMENT FINANCE 11100 Wayzata Blvd, Suite 801 Minnetonka, MN 55305 (800) 442-7811 ext 7415 www.tcfef.com TELETRAC 7391 Lincoln Way Garden Grove, CA 92841-1428 (817) 261-5756 x1448 www.teletrac.net TEXAS HYDRAULICS 3410 Range Rd. Temple, TX 76504 254-778-4701 www.texashyd.com

THE CROSBY GROUP P.O. Box 3128 Tulsa, OK 74101-3128 (918) 834-4611 www.thecrosbygroup.com THE INSURANCE PROFESSIONALS 9343 East Bahia Drive Scottsdale, AZ 85260-1559 (480) 991-3600 www.theinspros.com THE TOOL PEOPLE 1255 La Quinta Dr, suite 200 Orlando, FL 32809 (407) 674-8775 www.thetoolpeople.com TIGER TOOL 34434 McConnell Road, Unit 160 Abbotsford, BC V2S 7P1 (800) 661-4661 ext.22 www.tigertool.com TIPTON SALES & PARTS, INC 2384 Petersburg Rd Hebron, KY 41048 (859) 689-4888 www.tiptonsap.com TOMAR 2100 W. Obispo Avenue Gilbert, AZ 85233 (800) 338-3133 www.tomar.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

TOMTOM TELEMATICS 24 New England Executive Park, Suite 410 Burlington, MA 1803 866-459-3499 www.tomtom.com/telematics TOOLTOPIA 4508 Oak Fair Blvd suite 230 Tampa, FL 33610 (800) 794-6793 112 www.tooltopia.com TOPS BY TOWXCHANGE PO Box 5695 Chattanooga, TN 37406 866-800-8677 www.towexchange.net

BUYER’S

GUIDE

TOW411 (502) 376-3071 www.tow411.com TOWBOOK MANAGEMENT SOFTWARE 1161 S. Carney Drive St. Clair, MI 48079 (888) 884-9598 www.towbook.com TOWING & RECOVERY ASSOCIATION OF AMERICA INC. (TRAA) 700 12th NW, Suite 700 Washington, DC 20005 888.392.9300 www.traaonline.com

TOW DAWG SOFTWARE P.O.Box 221630 New Hall, CT 91322 (888) 486-9329 www.towdawg.com

TOWING AND RECOVERY ASSOCIATION OF OHIO 1339 US Hwy 50 Milford, OH 45150 (513) 791-3555 www.trao.org

TOW SIGNS 32430 NE 120th St Duvall, WA 98019 (800) 800-9470 www.towsigns.com

TOWING.COM 12 W. Benson St Cincinnatti, OH 45215 877-444-6339 www.towing.com

TOW TRUCKS & TRAILERS 1420 W Troy Indianapolis, IN 46225 (317) 786-8765

TOWLOT.COM 10331 Ash Dr. Overland Park, KS 66207 (866) 263-8611 www.towlot.com

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COMPANY LISTINGS TOWMART 8029 Pittsburg Ave. North Canton, OH 44720 (330) 494-8544 www.towmart.com

TOWSEARCH PO Box 2349 Keller, TX 76244 817-337-8111 www.towsearch.com

TRAVIS BARLOW INSURANCE 1002 West Highway 80 Pooler, GA 31322 (800) 537-7152 www.travisbarlow.com

TOWMASTER 61381 US Hwy 12 Litchfield, MN 55355 (320) 693-7900 www.towmaster.com

TOWTRUCKINSURANCE.COM 53 Perimeter Center E. Aluna, GA 30346 770-804-4829 www.towtruckinsurance.com

TRAXXIS GPS SOLUTIONS 945 NE 118th St Miami, FL 33161 (888) 447-7059 x102 www.traxxisgps.com

TOWMATE 15704 E. Hwy 12 Rogers, AR 72756 800-680-4455 www.towmate.com

TRACK WHAT MATTERS 2652 FM 407 Suite 215 Argyle, TX 76226 (817) 430-9201 www.trackwhatmatters.com

TRIPLE K INDUSTRIES 47219 W. Schweigers Cir. Ste. # 3 Sioux Falls, SD 57107 (800) 624-2892 ext 3 www.triplekindustries.com

TOWPARTNERS PO Box 2349 Keller, TX 76244 877-401-2345 www.towpartners.com

TRACKER MANAGEMENT SYSTEMS 4600 Rockside Road Suite 205 Cleveland, OH 44131 (800) 445-2438 www.trackermanagement.com

TOWPARTNERS INSURANCE (GIA) 5849 Park Vista Cir, Suite 200 Keller, TX 76244 817-431-6035 www.towpartnersinsurance.com TOWRAMPS (BRUTE INDUSTRIES) 2003 23rd Ave North Suite A Escanaba, MI 49829 (906) 786-0585 www.raceramps.com

TRAIL-EZE P.O. Box 1188 Mitchell, SD 57301 (800) 232-5682 www.traileze.com TRANSPORTATION INFORMATION SYSTEMS, INC. 5435 Cahuenga Blvd Suite#D North Hollywood, CA 91601 (818) 563-2839 www.tisfleet.imagineit.com

TRU-BALANCE WHEEL CENTERING PRODUCTS 671 Academy Ct., Unit A Windsor, CO 80550 (970) 686-5716 www.tru-bal.com TULSA WINCH/ TWG 11135 S. James Ave. Jenks, OK 74037 918) 298-8300 www.team-twg.com TWIN CITIES WRECKER SALES 1301 Jackson Street St. Paul, MN 55117 (651) 488-4210

TWIN STATE EQUIPMENT 4495 Copper Sage Street Las Vegas, NV 89115 (702) 269-1471 X203 www.twinstateequipment.com

U UIS BROKERS EAST LTD 3 West Main Street Suite 206 Elmsford, NY 10523 (888) 258-2571 www.uisbrokers.com UNIFIRST 68 Jonspin Road Wilmington, MA 1887 (978) 658-8888 UNITED PLASTIC FABRICATING, INC. 165 Flagship Dr North Andover, MA 1845 (800)638-8265 www.polybody.com UNITED ROAD TOWING 9550 Bormet Drive Mokena, IL 60448 708-390-2200 www.unitedroadtowing.com

Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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BUYER’S

GUIDE

UNITED STATES AUTO CLUB 3410 Midcourt Rd, suite 215 Carrollton, TX 75006 214-576-9948 www.usacmd.com

VERIZON NETWORK FLEET 6363 Greenwich Dr, Ste 200 San Diego, CA 92122 866-869-1353 www.networkfleet.com

WARN INDUSTRIES 12900 S.E. Capps Road Clackamas, OR 97015 (503) 722-1200 www.warn.com

WESTERN STAR 2477 Deerfied Dr Fort Mill, SC 29715 (803) 578-3553 www.www.westernstartrucks.com

US CARGO CONTROL 202 Blue Creek Drive Urbana, IA 52345 (319) 443-3106 www.uscargocontrol.com

VIAIR 15 Edelman Irvine, CA 92618 (949) 585-0011

WEATHERGAURD 420 East Terra Cotta Avenue Crystal Lake, IL 60014 (815) 459-6020 www.weatherguard.com

WHELEN ENGINEERING CO 51 Winthrop Road Chester, CT 06412-0684 860)526-9504 ext 2229 www.whelen.com

WEB RIGGING SUPPLY, INC. 27W966 Commercial Ave. Lake Barrington, IL 60010 (847) 304-4550 www.webriggingsupply.com

WILL-BURT COMPANY 169 S. Main St. Orrville, OH 44667 (330) 684-4024 direct mel www.willburt.com

WEISS INSURANCE 683 Trade Center Blvd Chesterfield, MO 63005 (636) 534-7226 www.weiss-ins.com

WINDSHIELD CAM 303 Pinewind Close NE Calgary, AB T1Y 2H5 (403) 616-6610 www.windshieldcam.com

WES WILBURN CONSULTING P.O. Box 007 Wade, NC 37051 910) 486-8928 www.weswilburn.com

WIRELESS LINKS 1050 Wall Street, Suite 202 Lyndhurst, NY 7071 www.wlius.com

USFLEET TRACKING 2912 NW 156th Street Edmond, OK 73013 (405) 749-1105 www.usft.com

V VEHICLEPATH (A DIVISION OF SPIREON INC.) 17600 Gillette Ave , STE 100 Irvine, CA 92614 877-299-6544 Press 4 for Sales www.vehiclepath.com VELVAC 2405 S. Calhoun Rd New Berlin, WI 53151 (262) 786-0700 www.velvac.com

VIP TOW DISPATCH P.O. Box 626 Framingham, MA 1702 (866) 462-4475 www.viptowdispatch.com VTS SYSTEMS 14935 Dunwoody Bend, Suite 100 Cyprus, TX 77429 (281) 373-3072 www.vts-systems.com VULCAN BRANDS 14300 Schaefer Hwy. Detroit, MI 48227 (313) 935-3013 x214 www.vulcanchain.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

WESTEND SERVICE, INC 8600 FREDERICK RD. ELLICOTT CITY, MD 21043 (410) 465-4455 www.westendservice.com

WORKSAFE USA, INC. 326 Hopple Hills Dr. Springfield, IL 62707 (217) 487-7045 www.no-jack.com

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COMPANY LISTINGS WORLDWIDE EQUIPMENT SALES 601 Walnut Ct Rockdale, IL 60436 (815) 725-4400 www.newtowtrucks.com WRECK MASTER P.O. Box 473 Lewiston, NY 14092 (800) 267-2266

www.wreckmaster.com

Y YALE CORDAGE 77 Industrial Park Road Saco, ME 4072 (207) 282-3396 x23 www.yalecordage.com

Z ZACKLIFT 1102 E 1st Street Cle Elum, WA 98922 (509) 674-4426 www.zacklift.com ZENDEX TOOL CORPORATION 4 Larson Drive Danbury, CT 6810 (203) 778-0400 www.zendextool.com ZIP'S TRUCK COMPANY 316 W. Milwaukee Street New Hampton, IA 50659 (641) 394-3166 x225 www.zips.com ZONE DEFENSE, LLC 1700 66th Street North Suite 300 St. Petersburg, FL 33710 (866) 672-1212 x 727 www.zonedefensetruck.com

We strive to bring you the most up-to-date and accurate information, but we all know that stuff slips through the cracks. Didn’t see you company listed? Is your company listed, but the it contains old or wrong information? Please help us help you and your customers by dropping us an email with your current information. That way the information we’ll be posting on the website will be up-to-date and correct. Thank you all for continuing to help Tow Professional bring you the lastest and most current news and information in the Towing Industry. Darian@TowProfessional.com

Volume 4 • Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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Add On Wheel Lifts Detroit Wrecker Dynamic Hide A Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. T&L Lift Equipment Air Bags B/A Products Jerr-Dan Goodyear Wrecker Mat-Jack Pan Pillow Savatech Corp. Air Compressors Boss Industries Inc. Viair Auto Auctions Car - Part.com Copart Insurance Auto Auctions TowLot.com Body Manufacturers Able Engineering Amerideck B&B Industries Danco Products Dangelo's Custom Built Detroit Wrecker Direct Equipment Dual-Tech Dynamic Jerr-Dan Kilar Miller Industries NRC Industries PolyBilt Powerbilt Wreckers Ratler Mfg United Plastic Fabricating Weathergaurd Zacklift Cargo Control all-grip American Eagle Accessories Group AW Direct BA Products Bailey's Towing 50

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

Best Tools BOLT Lock Boxes 4 U / Crash Film Bulldog Towing Products Columbus McKinnon Detroit Wrecker Diversified Products Durabilt East Penn Truck Equipment Flash Equipment Hooks In The Ditch Towing Industrial Nettting J.J. Keller Kinedyne Lift- All Mfr Express Rick's Truck Center Robert Young's Trucks Ruggedtow.com S&J Mfg Stren Flex The Crosby Group US Cargo Control Vulcan Brands Web Rigging Supply, Inc. Worldwide Equipment Sales Yale Cordage Chassis Manufacturer Detroit Wrecker Ford Motor Company FREIGHTLINER TRUCKS Hino International Truck/ Navistar Isuzu Kenworth Mitsubishi Peterbuilt RAM Trucks/Chrysler Group Western Star Communication Eartec Ranger SST Recovery Consulting Services Sprint Enterprise Accounts Computer Mounts Gamber Johnson RAM Mounting Systems Credit Card Processing North American Bancard

BUYER’S

GUIDE Damaged Vehicle Movement System BA Products Bailey's Towing Best Tools Collins Mfg Corp. Custer Products Diversified Products East Penn Truck Equipment Hooks I Tow In, Inc. In The Ditch Towing Products Mat-Jack Robert Young's Trucks Steck Mfg. WorkSafe USA, Inc. Worldwide Equipment Sales Zendex Tool Corporation Dispatch Service Holly's Message Service Kolo DBS National Automobile Club Professional Dispatch Services, Inc. Service Station Computer Systems/SSCS VIP Tow Dispatch Distributor Akins Ford American Enterprises Atlanta Wrecker Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment Inc. Bailey's Towing Best Tools Buyers Products Company Chevron Commercial Coker Equipment Columbus Truck/ Marietta Mack Crouch Tow Trucks Detroit Wrecker DG Towing Equipment Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Flash Equipment Fleet Sales West Florida Wrecker Sales

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C AT E G O R I E S Glenn’s Auto Parts Golden West Goodyear Wrecker Hale Trailer Brake & Wheel Hedingers Equipment Hooks House of Wreckers Jeff Ingram Wrecker Sales, Kavanaugh's Truck Sales Loganville Ford Lynch Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors Mobile Lifts, Inc New England Truckmaster NUSSBAUM WRECKERS Nussbaum Wreckers & Rollbacks Purpose Wrecker Regional International of WNY, LLC. Rick's Truck Center RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc Speedway Wrecker & Trailer Sales Summit Truck Equipment Super Springs T&L Lifts Tipton Sales & Parts, Inc. Tow Trucks & Trailers TowMart Twin Cities Wrecker Sales Twin State Equipment Weld Built Westend Service, Inc. Worldwide Equipment Sales Zip's Truck Company GPS/Fleet Tracking Beacon Software BudgetGPS FleetMatics GPS Insight Progressive Platforms Ranger SST TomTom Track What Matters Transportation Information Systems, Inc. Traxxis GPS Solutions Vehiclepath (a division of Spireon Inc.)

Verizon Network Fleet Hydraulics CW Mill Equipment DewEze Mfg / Harper Industries Muncie Power Products Ohio Power Systems Permco Hydraulics Texas Hydraulics Insurance Aldridge Insurance ATIG Austin Insurance Best Insurance Bowers Group Chase Insurance Agency Chester Point Programs Consumers Insurance Der Manouel Insurance Group Geico Gessel Insurance Agency Hal Kresser Agency Hamby & Aloisio Insurance IGTC - McManus Pearl & Gesl, Inc. KBK Insurance Group, Inc. LDC Insurance Services Martens Johnson Insurance National Insurance. Brokerage of NY National Interstate Pacific General Insurance Agency Progressive Commercial Insurance Recovery First Insurance Recovery Specialist Insurance Group RSIG Sneed Robinson and Gerber Inc. The Insurance Professionals towPartners Insurance (GIA) Towtruckinsurance.com Travis Barlow Insurance Weiss Insurance Jump Starters AW Direct Associated Equipment BA Products Clore Automotive Energy Safe Technologies

Flash Equipment Goodall Powerhouse Industries Roadside Safety Lease & Finance Advance Capital Group Advantage Funding Beacon Funding Channel Islands Leasing and Loan Creditors Speciality Service, Inc Integerated Vehicles & Equipment Leasing Intek Regional International of WNY, LLC. Santander Specialty Vehicle & Equipment Funding TCF Equipment Finance Lifts/Motorcycle/ Vehicle/Wheel Amerideck Condor Lift Hide A Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg Sefac Stertil Koni T&L Lift Equipment Triple K Industries Lighting & Accessories all-grip American Truck Technology Atlas Flasher & Supply Co. Atomic Led, Inc Austin Hinds Motors, Inc. AW Direct BA Products Bailey's Towing Buyers Products Company Code 3 / PSE Amber Commercial Safety Services Custer Products Detroit Wrecker Dynamic Mfg. East Penn Truck Equipment Federal Signal Flash Equipment Fleet Sales West Volume 4 • Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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twenty fifteen

G&W Solutions General Mfg. (Saftlite) Golden West Go-Light Inc. Jeff Ingram Wrecker Sales Kinequip Inc. Larson Electronics Maryland Carrier & Wrecker Sales Minute Man Mfg New England Truckmaster Panor Corp (Maxxima) Phoenix USA, Inc. Power Arc Pro-Vision PSE Amber Regional International of WNY, LLC. Rick's Truck Center Roadside Safety Robert Young's Trucks R-O-M Corp Rontan Signals Ruggedtow.com Santiam Enterprises, Inc

Slick Top Solutions, LLC SoundOff Signal Star Starlight Lighting Systems Strobes R Us The Tool People Tomar Tow Mart TowMate Whelen Engineering Co. Will-Burt Company Worldwide Equipment Sales Lock Out Equipment Access Tools and Equipment all-grip AW Direct BA Products Bailey's Towing Best Tools Detroit Wrecker East Penn Truck Equipment Flash Equipment

Hooks Next Generation Tool Company Rick's Truck Center Robert Young's Trucks Santiam Enterprises, Inc Steck Mfg. The Tool People Worldwide Equipment Sales Lubricants Ambest Amsoil Synthetics AW Direct Bailey's Towing Chevron D&J Diversified LLC Detroit Wrecker Evans Cooling Gaither Tool Lube A Boom Lubrication Specialties Olson & Company Regional International of WNY, LLC.

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

Robert Young's Trucks Motor Clubs AAA Agero Allstate Roadside Services FleetNet America Nation Safe Drivers National Automobile Club National Motor Club Quest Roadside Services Road America United Road Towing United States Auto Club Polishing/Cleaning Supplies Blingmaster, Inc Busch Enterprises Flitz Intl, Ltd. Shield Solutions

BUYER’S

GUIDE Protective Clothing American Safety & Supply AW Direct Badger Glove and Safety Bailey's Towing Detroit Wrecker Flash Equipment Gulf Atlantic Supply Keystone Tape & Supply of Texas Kinco Gloves Majestic Glove NASCO Industries New Pig PIP Rick's Truck Center Roadside Safety Robert Young's Trucks Safetyline, Inc. Unifirst Worldwide Equipment Sales Rope

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C AT E G O R I E S AW Direct BA Products Pelican Rope Web Rigging Supply, Inc. Yale Cordage Safety all-grip American Safety & Supply AW Direct BA Products Badger Glove and Safety G&S Safety Products Go-Light Inc. Gulf Atlantic Supply J.J. Keller Lodar USA New Pig PIP Pro-Vision Recovery Consulting Services Roadside Safety Safetyline, Inc.

TowMate TowRamps (Brute Industries) Velvac Verizon Network Fleet Web Rigging Supply, Inc. Windshield Cam Yale Cordage Shop Tools & Equipment American Towing and Recovery Institute AW Direct BA Products Boss Industries Inc. Cal-Van Tools Chicago Pneumatic Clore Automotive Eartec Fluidall, LLC Gaither Tool Goodall Merritt Minute Man Mfg

Mobile Awareness Moduline Cabinets Panasonic Corporation of North America Phoenix USA, Inc. Powerhouse Industries Quality Craft Tools Sefac Steck Mfg Stertil Koni The Tool People Tiger Tool ToolTopia Tow Ramps (Brute Industries) WorkSafe USA, Inc. Worldwide Equipment Sales Signs & Graphics Anchor Graphics National Traffic Signs Tow Signs Spill Control/Clean-Up all-grip

AW Direct BA Products Flow Stop Keystone Tape & Supply of Texas New Pig Spill King Tow Software Auto Data Direct, Inc. Batchout Beacon Software Insight USA Marr Software LLC Onscene Solutions Progressive Platforms Pro-Vision Ranger SST Service Station Computer Systems/SSCS sureFleet Teletrac TOPS by towXchange Tow Dawg Software Towbook Management Software

Track What Matters Tracker Management Systems Transportation Information Systems Traxxis GPS Solutions USFleet Tracking Verizon Network Fleet VTS Systems Wireless Links TRADE SHOWS CTTA - Tow Show Westernstatestowshow. com Las Vegas/San Antonio/ Baltimore Tow Shows towshow.com PWOF - Trade Show Floridatowshow.com Tennessee Tow Show tennesseetowshow.com TRAO - Ohio Tow Show trao.org Trailers

Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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twenty fifteen

BOLT Lock Hale Trailer Brake & Wheel Inc. Kalyn Siebert L.P. Landoll Corporation Miller Industries Regional International of WNY, LLC. Talbert Towmaster Trail-Eze Weld Built Worldwide Equipment Sales Zip's Truck Company Training & Education American Towing and Recovery Institute AW Direct Dan Messina.com DJ Says Hazmat Responder Network J.J. Keller North American Towing Academy Recovery Billing Unlimited Recovery Specialist Insurance Group Wes Wilburn Consulting Wreck Master Truck Equipment Dealer Akins Ford Allison Transmissions Atlanta Wrecker Atlantic Emergency Solutions Austin Hinds Motors Auto Equipment Inc. AW Direct Bailey's Towing Bob Fish Trucks Buyers Products Company Chalmers Suspensions International Inc. Chevron Commercial Coker Equipment Columbus Truck/Marietta Mack Crouch Tow Trucks Custer Products Dangelo's Custom Built Mfg., LLC Detroit Wrecker Dual-Tech 54

Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Fleet Sales West Florida Wrecker Sales Gaither Tool Golden West Glenn's Auto Parts Golden West Goodyear Wrecker Hale Trailer Brake & Wheel Inc. Hedingers Equipment Hooks House of Wreckers In The Ditch Towing Products Jeff Ingram Wrecker Sales, Inc Kavanaugh's Truck Lift and Tow Loganville Ford Lynch Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors Minute Man Mfg Mobile Lifts, Inc. New England Truckmaster NUSSBAUM WRECKERS Nussbaum Wreckers & Rollbacks Phoenix USA, Inc. Pillow Protection Corp. Powerbilt Wreckers Purpose Wrecker RAM Mounting Systems RC Industries Regional International of WNY, LLC. Rick’s Auto Sales, Inc. Rick's Truck Center Road Gear Robert Young's Trucks R-O-M Corp. RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc Speedway Wrecker & Trailer Sales

Summit Truck Equipment T&L Lifts- Underbody lift Tipton Sales & Parts, Inc. Tow Trucks & Trailers TowRamps (Brute Industries) Triple K Industries Twin Cities Wrecker Sales Twin State Equipment Westend Service, Inc. Worldwide Equipment Sales Zip's Truck Company Video & Security Digital-Ally Eye3data Flash Equipment Hanscom K Mobile Awareness, LLC Next Generation Tool Company Pro-Vision Velvac Windshield Cam Zone Defense, LLC

Mile Marker NBB Controls New England Truckmaster Ohio Power Systems Pelican Rope Pierce Auto Sales Pro-Vision RAM Mounting Systems Ramsey Winch Regional International of WNY, LLC. Sam Winer Motors, Inc. Superwinch,LLC The Crosby Group Tulsa Winch/ TWG Warn Industries Web Rigging Supply WorkSafe USA, Inc. Worldwide Equipment Sales Yale Cordage Windshield/ Wraps Boxes 4 U / Crash Film Keystone Tape & Supply of Texas ROI Protective Tapes Other

Wheels & Accessories American Force Wheels Dacotah -Walsh Tire Hubcaps Unlimited Miti Co. Mfg. Olson & Company Phoenix USA, Inc Prime Industries Real Wheels Corp/ GS Marketing Corp. RV Wheel Tru-Balance Wheel WinchesProducts Centering & Accessories Able Engineering all-grip Austin Hinds Motors AW Direct Buyers Products Co. Columbus McKinnon ComeUp USA Detroit Wrecker Custer Products Hooks LodarUSA Maryland Carrier & Wrecker Sales

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

American Eagle Accessories Group Heavy-duty drawer systems Amsoil Synthetics Filtration and Fuel Additives Auto Data Direct, Inc. Certified Mailing Tools & Real Time Vehicle Inquiries BA Products Motorcycle Recovery Products, Snatch Blocks, Cables, Chains, Hooks, Slings Beacon Software - Lien Processing Bishop Branding AUTOW Custom Die Cast - Promo Items BOLT Lock - Locks Bully Dog -Aftermarket Parts Manufacturer Clore Automotive Testing equipment CTTA - Association and Trade Show CW Mill Equipment Co, Inc. - Clutch Pump, Alternator, A/C

BUYER’S

GUIDE Compressor Mounting Kits Direct Equipment Detachable 5th Wheel Wreckers Diversified Products Manufacturer of PushBumpers, WinchMount PushBumpers, Tow Slings, Truck Bars, Self-Loading Dollies, Cable Tensioners, Roller Guides, Scotch Blocks, Fold-Down Light Bar Brackets, Cam Locks Ecmperformance.com Custom Engine Control Module (ECM) Programming & Diesel Particulate Filter (DPF) Deletion Evans Cooling - Coolants Exide Technologies Batteries Flash Equipment - Trailer parts, Truck Mirrors FleetNet America - Fleet Maintenance Fluidall, LLC - Fluid Storage and Handling, Oil Storage Tanks, DEF Tanks Goodall - Service truck accessory equipment I Tow In, Inc. - Container Movement International Towing and Recovery Hall of Fame and Museum Industry Hall of Fame, Museum, Wall of the Fallen and Survivor Fund Lift and Tow Underbody lift LodarUSA - Radio remote controls Lubrication Specialties, Inc. - Fuel Additives Marking Pen Depot Vehicle marking Merritt - Truck Boxes Minute Man Mfg - Repo Equipment Mobile Awareness, LLC - Obstacle Detection Sensors Mobile Relay Associates - Two Way Radio Digital Coverage Southern California Moduline Cabinets Shop cabinets

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C AT E G O R I E S Nation Wide Towing and Recovery Group, LLC - Data Base of Towing Professionals specific to the Trucking Industry NBB Controls - Controls Pillow Protection Corp. Oil pan protection Real Power - Electric Vehicle Charging Reelcraft - Hose Reels Regional International of WNY, LLC. - Body and Paint Repair RMP Powertrain Solutions - Engines and Transmissions Sensata Dimensions Power Inverters SoundOff Signal Switches, electronics & work area lighting Super Springs Suspension Enhancement Products sureFleet - Fleet Management

T&L Lifts - Underbody lift Tow411 - Industry forum Towing & Recovery Association of America Inc. (TRAA)National Towing Association Towing and Recovery Association of OhioAssociation Towing.com - Search For Towing Services towPartners - Buying Club towSearch - Towing Locating Service Tow Ramps (Brute Industries) - Work Mats and Extension Ramps Triple K Industries Underbody lift Unifirst - Uniforms Yale Cordage - Synthetic Rope & Rope Assemblies Zacklift - Underreach Mfr

Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com | TOW PROFESSIONAL

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Hooked UP TowMate’s Move-Over Strobe TowMate continues to expand their line of roadside safety products in an effort to reduce the risks of recovery workers. The Move-Over strobe is their latest such effort. Touting 8 light heads with 4 LED’s each (a total of 32 LED’s), the Move-Over strobe is a rechargeable mini LED light bar mounted to a tripod that can be deployed quickly when reaching a scene. The red/white/blue LED’s command the attention of passing motorists, prompting them to move over more effectively than amber alone. This unit is not intended to be mounted to a vehicle at any time as that may be in violation of state or local regulations. On a full charge, the unit will run up to 3 hours continuously. The system includes the rechargeable light/stand assembly and a cigarette lighter charge cord. Made in the USA. Lifetime warranty on electronics and LED’s. Contact TowMate at (800) 680-4455 for more information or to find a dealer near you. 800-680-4455 |www.towmate.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

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Hooked UP Slip Plate SLIPPERY SLIP Plate® fights friction to keep parts moving and reduces noise WITHSTANDS HEAT & COLD SLIP Plate® handles high and low temperatures with little change to performance HYDROPHOBIC SLIP Plate® repels water easily DRY Unlike oils and greases, dust and debris does not stick to SLIP Plate® . SLIP Plate® is formulated with a very high concentration of friction fighting graphite and a proprietary binder system to provide a long-lasting dry lubrication for the heaviest loads. When applied and dried, SLIP Plate® creates a dry anti-friction graphite coating that does not attract and trap dust, dirt, mud, or grit as compared with greases and oils. Naturally hydrophobic, it provides lasting protection from rain, snow and mud to help to prevent rust and corrosion. SLIP Plate® is excellent to reduce wear and extend the operating life of machinery. 800-327-3301 |www.baprod.com

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Hooked UP

Gradual Release Ratchets Reduce the risk of accidents with this unique double-locking ratchet that features a step-by-step controlled gradual release action. The ratchet reduces tension one gear at a time so you can unload more carefully and safely, and it allows you to put greater tension on the strap when securing a load for transport. The ratchet’s wide handle also works well with gloved hands.

SLS Speed Dolly These self-lubricating dollies allow you to repack bearings quickly and cleanly with a standard grease gun. With these dollies, there is no need to disassemble everything. Greasing the dollies with a grease gun forces the new grease into the spindle, pushing the old grease out. These dollies also feature a thicker breakover bar receiver tube designed to make insertion easier and reduce warping over time.

800-243-3194 |www.awdirect.com 800-243-3194 |www.awdirect.com

Aluminum and Metal Cleaner This product is designed to make the cleaning and maintenance of all polished metal surfaces fast, safe and easy. Requires no polishing or buffing, and the desired effects are achieved with minimal effort. Removes rust stains. • Excellent on Diamond Plate and Wheels • Cleans and Brightens aluminum, stainless and chrome • Replaces multiple acid blends; does not contain hydro-floric acid • Will not etch or attack polished surfaces • Safe on painted surfaces and decals • Cleans and brightens without polishing or buffing • Will not haze or dull aluminum; outperforms other formulas 877-474-7501 |www.shieldsolutionsllc.com

TOW PROFESSIONAL | Volume 4 • Issue 5 | www.towprofessional.com

Extendable LED Task Light Flash Equipment Presents the Extendable LED Task Light. Has 1 LED at tip that performs as your Flashlight. When extended it produces a very bright 120 Lumen COB LED flood Light. Square design for anti roll on any surface. Has strong built in magnet and folding hook for hands free operation. Complete with batteries. $7.95 ea

800-570-8866 |www.flashequipment.com

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Hooked UP

Poly-Gen Cross Over Box Fill in your gap with a UPF Cross Over body extension or replace your rusted and corroded one. • Will NEVER rust or corrode • Resists dents & dings • Manufactured in the USA • Light to heavy duty body replacement with sizes & styles available for all models including AATAC & NOMAR • Buy factory direct • Limited lifetime warranty • Save money! 978-989-0264 |www.polybody.com

Steck’s 4th Wheel Loader Steck’s 4th Wheel Loader is a tough 24” x 14” hardened aluminum fabricated platform with two 4” x 10” Polypropylene roller wheels, six 5/8” holes for mini-J hooks for loading assistance and 1” axles which provides a safe platform to easily hold and secure up to 5 tons while loading a vehicle. The 4th Wheel Loader with its two Polypropylene wheels works well in gravel and dirt to move the vehicle. 937-222-0062 |www.steckmfg.com

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Dealers place

TOW PROFESSIONAL | Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com

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Dealers place

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market place

TOW PROFESSIONAL | Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com

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market place

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COMPANY

Agero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Amerideck . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Anchor Graphics . . . . . . . . . . . . . . . . . . . . . . .62 Atlanta Wrecker . . . . . . . . . . . . . . . . . . . . . . . .60 Austin Hinds Motors . . . . . . . . . . . . . . . . . . . .60 Austin Insurance . . . . . . . . . . . . . . . . . . . . . . . .26 Auto Data Direct . . . . . . . . . . . . . . . . . . . . . . .26 Automated Fuels . . . . . . . . . . . . . . . . . . . . . . .30 AW Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 BA Products . . . . . . . . . . . . . . . . . . . . . . . .19, 59 Beacon Software . . . . . . . . . . . . . . . . . . . . .8, 59 Bowers Insurance . . . . . . . . . . . . . . . . . . . . . . .62 Budget GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Clore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Collins Dollies . . . . . . . . . . . . . . . . . . . . . . . . .12 CTTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Custer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 CW Mill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Dangelo's Custom Built . . . . . . . . . . . . . . . . . .61 Detroit Wrecker . . . . . . . . . . . . . . . . . . . . . . .11 Direct Equipment . . . . . . . . . . . . . . . . . . . . . . .62 Dynamic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 ECM Performance . . . . . . . . . . . . . . . . . . . . . .55 Evans Cooling . . . . . . . . . . . . . . . . . . . . . . . . . .37 EYE 3 Mobile . . . . . . . . . . . . . . . . . . . . . . . . . .63 Flash Equipment . . . . . . . . . . . . . . . . . . . . . . . .20 Flow Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

COMPANY

Gaither . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Hal Kresser . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 HERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Holly's Message Service . . . . . . . . . . . . . . . . . .52 HUB International . . . . . . . . . . . . . . . . . . . . . .56 Isuzu . . . . . . . . . . . . . . . . . . .Inside Front Cover Industrial Netting . . . . . . . . . . . . . . . . . . . . . . .62 Insurance Auto Auctions . . . . . . . . . . . . . . . . .41 Jerr-Dan . . . . . . . . . . . . . . . . . . . . . . .Back Cover KBK Insurance Group . . . . . . . . . . . . . . . . . . .63 Larson Electronics . . . . . . . . . . . . . . . . . . . . . .50 Lattimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Lift and Tow . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Lodar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Manufacturer Express . . . . . .Inside Back Cover Marking Pen Depot . . . . . . . . . . . . . . . . . . . . .63 MITI Mfg. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Next Generation Tool . . . . . . . . . . . . . . . . . . .62 North American Bancard . . . . . . . . . . . . . . . .13 Ohio Power Systems . . . . . . . . . . . . . . . . . . . .46 Powerbilt Wreckers . . . . . . . . . . . . . . . . . . . . .61 Progressive Insurance . . . . . . . . . . . . . . . . . . . .7 Recovery Billing Unlimited . . . . . . . . . . . . . . .43 RepSafeGuard.com . . . . . . . . . . . . . . . . . . . . .55 Robert Young . . . . . . . . . . . . . . . . . . . . . . . . . .61 RP Consulting . . . . . . . . . . . . . . . . . . . . . . . . . .52 RV Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

TOW PROFESSIONAL | Volume 4 â&#x20AC;¢ Issue 5 | www.towprofessional.com

COMPANY

S & J Manufacturing . . . . . . . . . . . . . . . . . . . . .57 Shield Solutions . . . . . . . . . . . . . . . . . . . . . . . .40 Snappy Box . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Speedtech Lights . . . . . . . . . . . . . . . . . . . . . . .31 Steck Mfg. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 T&L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 TomTom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 TOPS Motor Club . . . . . . . . . . . . . . . . . . . . . .53 Towbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 TowMart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 TowMate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Tow Ramps . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Towing Museum . . . . . . . . . . . . . . . . . . . . .32,33 Tracker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 TRAO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Triple K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Tru-Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Tops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 UPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Virgo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 VTS Systems . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Weiss insurance . . . . . . . . . . . . . . . . . . . . . . . .63 Windshield Cam . . . . . . . . . . . . . . . . . . . . . . .62 Worldwide Equip. Sales . . . . . . . . . . . . . . . . . .59 Yale Cordage . . . . . . . . . . . . . . . . . . . . . . . . . .44 Zacklift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

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