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Worldwide utilities industry predictions 2018

Page 1

Worldwide Utilities Industry Predictions 2018

Source: IDC

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Worldwide Utilities

2018 Predictions

1

By 2019, 85% of utilities in the G2000 will have established a new business unit with its own financing and governance, or a separate company, to speed up innovation and business transformation.

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Worldwide Utilities

2018 Predictions

2

Solar integration: Through 2020, solar — the fastest-growing form of distributed power globally — will drive distributed energy management system implementations and expansions of existing advanced distribution management systems by as much as 50%.

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Worldwide Utilities

2018 Predictions

3

Microgrids: Through 2020, emerging markets will offer the largest growth opportunity for microgrids, reducing the need for bulk transmission systems and creating new revenue streams for up to 25% of utilities worldwide in the form of microgrid as a service (MaaS).

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Worldwide Utilities

2018 Predictions

4

Electric vehicle (EV): With electric vehicles expected to increase 150% in the next three years, the number of electricity utilities with business units for emobility services will have doubled by 2021 .

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Worldwide Utilities

2018 Predictions

5

Blockchain: By 2021, 50% of gas and electricity utilities that are currently piloting distributed ledger technologies (DLTs) will move to commercial deployment in at least one of the following use cases: peer-to-peer energy exchange, emobility, and data integrity and protection.

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Worldwide Utilities

2018 Predictions

6

Future of Work (FoW): By 2020, 25% of utilities will have moved from traditional talent sourcing strategies and models to virtual, borderless, and task-oriented approaches, integrating online communities and platforms to acquire skills and temporary staff.

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Worldwide Utilities

2018 Predictions

7

Asset performance management (APM): By 2019, 75% of gas, water, and electricity utilities will be using some form of APM to manage critical operational assets, leading to an improvement of up to 10% in operational performance.

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Worldwide Utilities

2018 Predictions

8

Drones: By 2020, 50% of all electricity transmission and distribution utilities will be using drones to evaluate service lines, thus reducing asset and inspection costs and achieving savings of up to 5% and 30%, respectively.

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Worldwide Utilities

2018 Predictions

9

Customer experience (CX): In 2018, in targeting millennials, gas and electricity suppliers will dedicate 50% of their customerexperience–related IT budgets to digital channels, product marketplaces, and personalized services, leading to gains of up to 2 points in their Customer Effort Scores.

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Worldwide Utilities

2018 Predictions

10

IT/OT security: By 2019, driven by executive-board focus, 30% of utilities worldwide will have modified their security approaches, abandoning "perimeter defense" in favor of a resiliency-oriented model, which integrates IT and OT, cybersecurity and physical security, and data protection and privacy.

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