Worldwide Hospitality, Travel, & Transportation
Industry Predictions 2018
Source: IDC
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Hospitality, Travel, & Transportation
2018 Predictions
1
By 2021, DX Investments in Hospitality Will Increase 30%, Driven by Improving Operational Efficiency and New Innovations in Hospitality-Related 3rd Platform Technologies.
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Hospitality, Travel, & Transportation
2018 Predictions
2
By 2020, Digitized Hoteliers Will Have Implemented Guest Experience Platforms, Supported by Cognitive Capabilities, to Provide 360-Degree Customer Engagement, Increasing Customer Loyalty by 20%.
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Hospitality, Travel, & Transportation
2018 Predictions
3
By 2019, 50% of New Hospitality, Travel, and Transportation Applications Purchased Will Be Deployed in the Cloud to Secure Business Objectives, Particularly Reinventing Guest/Passenger Experience and Event/Incident Management.
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Hospitality, Travel, & Transportation
2018 Predictions
4
By 2019, Due to Rising Cyberthreats, 30% of Hoteliers, Travel, and Transportation Companies Will Have Adopted Integrated Security Platform Solutions to Protect Digital Properties, Corporate Data, and Guest Information.
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Hospitality, Travel, & Transportation
2018 Predictions
5
The Adoption of Mobile Guest Experience Solutions Will Drive Additional Guest Spending, Enabling Hoteliers to Increase Revenue by Up to 10% by End of 2018.
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Hospitality, Travel, & Transportation
2018 Predictions
6
By 2021, Through Automation, Augmentation, and/or the Assistance of Hotel Guest Activities, Cognitive Robots Will Deliver Efficiency Gains of Up to 20%.
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Hospitality, Travel, & Transportation
2018 Predictions
7
By 2021, at Least 50% of Hotel Chains Worldwide Will Have Adopted an Omni-Channel Marketing Approach Enabling Them to Drive Cost Savings by 15%.
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Hospitality, Travel, & Transportation
2018 Predictions
8
By the End of 2018, 25% of Four-Star and Above Chain-Branded Hotels Will Have Implemented Connected-Room Technology to Personalize Guest Experience and Improve Service Delivery, Satisfaction, and Operational Efficiency.
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Hospitality, Travel, & Transportation
2018 Predictions
9
By 2020, Through the Implementation of 3rd Platform Technologies, Hotel Chains, Travel Agencies, and Transportation Companies Will Have Transformed Their Workforces to Better Manage Resources and Reduce Operational Costs, Achieving Savings of Up to 10%.
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Hospitality, Travel, & Transportation
2018 Predictions
10
By 2019, AI Will Have Been Adopted by 70% of Online Travel Agencies and 60% of Hoteliers Worldwide, Thus Improving New Customer Addition by Up to 30%.
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Trusted Partner for Digital IT, BI Analytics, Automation & Data Management USA 1923 Bragg St #140-3219 Sanford, NC 27330 +1-30235 14656
INDIA 17/1, Amblipura, Bellandur Bengaluru +91-99524 22243
AUSTRALIA 21 Hammerwood Avenue Derrimut, 3030 Vic +1-30235 14656
www.outsourcebigdata.com