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Worldwide federal and central government industry predictions 2018

Page 1

Worldwide Federal & Central Government

Industry Predictions 2018

Source: IDC

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Worldwide Federal & Central Government

2018 Predictions

1

By 2021, National governments that use humancentered design to transform customer service and operations will attain 50% higher service delivery and efficiency improvement metrics than those without a human-centric policy.

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Worldwide Federal & Central Government

2018 Predictions

2

By 2018, 40% of national governments will plan to test and/or pilot private or permissioned blockchain models to aggregate and track protected data, enabling trusted data sharing between organizations.

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Worldwide Federal & Central Government

2018 Predictions

3

In 2018, 60% of national government IT cloud spending will be spent on transition strategies that address workload migration, architecture requirements, data sanitization, staff readiness, vendor certifications, and continuity of services.

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Worldwide Federal & Central Government

2018 Predictions

4

By 2020, 50% of federal and national governments will establish legislation on testing and performance of SAE Levels 4 and 5 of driver automation, shortening the timelines for the development and mass availability of autonomous vehicles by 12–18 months.

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Worldwide Federal & Central Government

2018 Predictions

5

By 2020, 20% of national governments will revamp their metadata strategy to streamline how data is stored, indexed, and searched as the volume of unstructured data begins to significantly slow compute time and speed of data searches.

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Worldwide Federal & Central Government

2018 Predictions

6

Only 14% of the world's population will have access to broadband connectivity by 2019; digital equity will reach a tipping point, resulting in 50% of national governments developing programs that use wireless technology innovations to reach underserved populations.

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Worldwide Federal & Central Government

2018 Predictions

7

During 2018, 50% of national governments will roll back, postpone, or cancel plans to introduce e-elections, such as electronic voting stations and internet voting, because of cybersecurity fears and concerns about potential election tampering.

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Worldwide Federal & Central Government

2018 Predictions

8

By 2020, 20% of national governments globally will be moving toward centralized, Whole-of-Government shared services and procurement platforms due to tightening budgets and the need for interoperability across government programs & greater administrative oversight.

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Worldwide Federal & Central Government

2018 Predictions

9

By 2019, 30% of national governments will have reworked their privacy & data governance policies to protect citizen information as AI & machine learning connect & combine troves of data, compromising confidentiality & creating & disclosing personally identifiable information (PII).

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Worldwide Federal & Central Government

2018 Predictions

10

By 2020, as artificial intelligence is more widely adopted in back-office systems and citizen self-services, 15% of national government workers will shift their job roles to more complex, idiosyncratic tasks, problems, and interactions.

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Trusted Partner for Digital IT, BI Analytics, Automation & Data Management USA 1923 Bragg St #140-3219 Sanford, NC 27330 +1-30235 14656

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