ASIA H O S P I TA L C A N S E LO R T UA N K U M U H R I Z O F U K M
Powering the healthcare revolution
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Marvel UKM Medical Centre is leading the healthcare charge across the country, powered by its technological nous and operational synergie Writer: Jonathan Dyble | Project Manager: Callam Waller
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aving gained independence from the British Empire in 1957, Malaysia has made astronomical strides in the six decades since. According to the World Economic Forum in its Global Competitiveness Index 2017-18, Malaysia is the seventh most competitive country in the East Asia and Pacific region, ahead of China, Korea and Thailand. Further, a report this year from the OECD has predicted that Malaysia will continue to make headway in the years ahead, forecasting an average annual GDP growth rate of 4.9 percent between 2018 and 2022, driven by a continual influx of external investment and rising domestic confidence. However, whilst such expansive progress must be admired, there is still significant room for progression – progression that Dr Hanafiah Harunarashid, Director of teaching hospital UKM Medical Centre, is hoping to pioneer within the country’s healthcare sector. “The concept of a teaching hospital is certainly not new, but for a relatively young country like Malaysia it has been a dream even in the early days of her independence that this former British colony will produce its own doctors to meet the needs of the people,” he says. UKM Medical Centre itself was formed in 2008 through the merger of Hospital Universiti Kebangsaan Malaysia (later named Hospital Canselor Tuanku Muhriz in 2014) and the faculty of medicine at the National University of Malaysia, combined in order to gain greater operational synergies, bridging the gap between medical education, healthcare research and clinical excellence. Following a major restructuring process earlier this year, the hospital is now part of the UKM Kuala Lumpur Campus. The Kuala Lumpur Campus is the result of: the merger of four faculties (medicine, pharmacy, allied health sciences, dentistry); two institutes (UMBI and
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BIOMED GLOBAL
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ur journey began over two decades ago, driven by our passion to make a difference to doctors, patients, researchers and academics. Today, we are a onestop solution for our stakeholders, from handling product registration, engaging with customers, conducting symposiums, to providing reliable after sales service support. The experience and expertise in our team has enabled us to forge strong partnerships with many worldrenowned brands in the industry, a notable few being Becton Dickinson, Thermo Fisher Scientific and Bio-Rad who has worked with us for more than 15 years.
I-Hears); and two teaching hospitals under one single administrative roof, led by Pro Vice Chancellor, Professor A Rahman A Jamal. In the 10 years since, the organisation’s status as a tertiary
HOSPITAL TUANKU CANSELOR MUHRIZ, UKM MEDICAL CENTRE • Total beds: 892 • Maximum capacity: 1,084 • Outpatients: 45,000 per month • Inpatients: 3,000-4,000 per month • Awarded ISO 9001:2008 accreditation in 2005 • Awarded ISO 9001:2015 accreditation in 2018
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medical centre and the exponential growth of Kuala Lumpur have contributed substantially to its growth, now accommodating for more than half a million visits annually, both as elective and emergency cases. “Driven by a national mandate, the Hospital Canselor Tuanku Muhriz has focused its efforts on providing both basic and specialised healthcare services, whilst also assisting its medical partner in providing the necessary clinical education environment to carry out the tasks of educating the future generation of doctors, nurses and healthcare scientists,” says Harunarashid. “Having been very successful in our work, UKM Medical Centre as an academic healthcare institution has now grown into a full-fledged research hospital with more than a few nascent centres of excellence in clinical care, training and research.”
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Leveraging upon our partnerships, we provide a range of innovative technologies and proven platforms to our customers. Over the past 10 years, our solutions in UKM has assisted in diagnosing sepsis, therapeutic apheresis for cancer treatment, and automating blood bank services with gel cards. These solutions have benefited at least 150,000 patients and facilitated over 8,000 treatments. In order for us to improve our stakeholder experience, and expand our presence in SEA, we recently embarked on a journey to rebrand and strategise, which include restructuring our organisation, revamping our talent management system, reviewing our incentives and benefits, creating a new, stimulating work environment and instilling a continuous learning culture. Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx Throughout our journey, the tagline Empowering Partners, Enriching Lives is a meaningful reminder of our mission, to raise the quality of healthcare standards and facilitate medical breakthroughs, by bringing innovative medical solutions and people together. This is what inspires us every day. That is why, to us, Biomed Global is more than just a business. It is our passion. And our reason for being.
www.biomed-global.com Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx
What We Offer Total Solution Provider Consultation Services Training, Service & Support
Our Area of Focus Pathology Services • • • • •
Leukaemia Analysis HIV Immune Monitoring Blood Culture Infectious diseases Diagnosis & ID Allergy Diagnosis
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Personalized medicine
Blood Bank & Transfusion • • • • • •
Immunohematology Apheresis Donation HLA Typing Stem Cell & Cord Blood Banking Blood Processing
Life Sciences • • • •
Cellular Analysis Tissue culture Molecular Biology Proteomic
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Supply Chain
Other Business Point of Care Testing Biopharma & Food Industry Veterinary
Find out more about us: www.biomed-global.com info@biomed-global.com + 603 6273 3068 MY + 65 6298 4347 SG
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Ahead of the curve
• Surgery • Orthopaedic • Otorynolaryngology • Obstetrics and gynaecology • Opthalmology • Radiology • Oncology • Internal medicine • Paediatrics • Emergency medicine • Psychiatry • Family medicine • Nursing • Pathology • Anaesthesiology and intensive care • Oromaxilofacial and hospital dentistry • Dietitic • Optometry • Pharmacy and clinical pharmacology • Physiotherapy and rehabilitation
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A decade on, UKM Medical Centre strategically decided to demerge earlier this year into its original entities – a move that aims to enhance the potential of the campus by better integrating the centre with innovative industry techniques. “Over the years, we have strived to ensure that we consistently implement the latest international standards, advocating evidence-based medicine and practising the latest technological and advanced care at the centre,” says Harunarashid.
UKM MEDICAL CENTRE’S SPECIALISED SERVICES INCLUDE:
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MMI Surgical Sdn Bhd is a local company supplying surgical and medical products to the hospitals in Malaysia. Our focus is surgical supply, specialising in the area of minimally invasive surgery. We commenced business in 2009, upon appointment by Karl Storz as the exclusive distributor for Malaysia.
Dr Hanafiah Harunarashid
“For example, in 1995 we became the first medical body in Malaysia to perform a cochlear implant, whilst in 2009 we were also the first to successfully conceive an invitro test-tube baby.” In ensuring that this progression is maintained, UKM Medical Centre is set to increasingly tie its operations to new technologies through its health technopolis initiative. Within this, the centre is looking to open a new private hospital, featuring state-of-the-art equipment and leveraging cutting edge industry technologies to better serve its patients. Such has seen the organisation more recently become the first centre in Malaysia to be equipped with a 3D Kinevo microscope that assists in precise spinal operations; be named one of a select few centres in Malaysia able to perform awake craniotomy, an operation that excise brain tumours; and launch the first Tissue Engineering Centre in Malaysia specialising in regenerative medicine. This has successfully produced a tissue engineered skin called ‘MyDerm’ which acts as a substitute for burns and ulcers. “We are also heavily monitoring the advent of the fourth industrial revolution and its promises of hyper connectivity and a ubiquitous data driven work culture,” says Harunarashid.
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UMMI means mother in the Malay language. It also symbolises an attitude of caring, passionate and responsible. UMMI Surgical believes in doing its business with this attitude to ensure we add value to the customers’ work. Karl Storz Endoscopy is the world’s most recognised brand for minimally invasive surgery products. They produce the highest quality rigid and flexible endoscopes, instruments and equipment across 18 different medical specialties. UMMI Surgical and Karl Storz partner with UKM Medical to support Advance Surgical Skills Centre (ASSC) which up until now, is the only integrated training centre with a focus on minimally invasive surgery in Malaysia. The support is in the form of a high definition video camera system, instrumentation, man power and technical assistance during the courses conducted at ASSC. Very often, Karl Storz helps bridge the contacts between UKM - ASSC with key opinion leaders in various surgical disciplines from different parts of the Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx world. This enhances the engagements between the KOLs and provides variation to the courses offered. UMMI Surgical - Karl Storz believe UKM Medical Centre will continue to shine and attain its goal to achieve excellence in the area of healthcare education and services.
T +603 5569 6799 E info@ummisurgical.com.my www.ummisurgical.com.my
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Paediatric Surgery Oral & Maxillofacial Plastic Surgery Anaesthesiology Cardiovascular Thoracic Surgery Neuro Endoscope Proctology
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Gastro-enterology Imaging General Surgery Gynaecology ENT Arthroscopy and Spine Surgery Urology
UMMI Surgical Sdn Bhd (722847-X) No. 10 (First Floor), Jalan Pendaftar U1/54, Temasya Industrial Park, 40150 Shah Alam, Selangor D.E. Tel :03-5569 6799 Fax :03- 5569 8799 Email :info@ummisurgical.com.my
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“Technology will be the lynchpin of this hospital, particularly in the way that we harness the potential of big data to improve services.” Moreover, the centre’s restructuring programme has enabled it to reduce its waiting times by opening a new acute admission unit, allowing for a more efficient discharge process and reduced pharmacy dispensing time, amongst other things, as Harunarashid explains. “We have recently formed a special secretariat to ensure quality assurance
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to audit our performances and make sure we are providing the best of care, and are looking towards an ecofriendly hospital that has seen us start a green project where heated water is generated using solar power,” he says.
Expansive education
This sound and diverse investment plan is reflected across the board in UKM Medical Centre’s operations, once again evident in the centre’s staff retention and development strategies. UKM Medical Centre serves thousands of inpatients and outpatients every month
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stablished in 2008, Medi-Life is a Malaysian healthcare industry expert and a leading distributor of advanced medical devices and services across the country. Operating under the mantra “When Quality Healthcare Matters”, the Company is committed to making a positive difference to the lives of patients and caretakers by delivering safer, more efficient and effective care. At present, Medi-Life carries 23 agency lines, operating from four offices throughout Malaysia with a workforce of 66 people. Its mission comprises three key elements: to supply world class brands, invest in ongoing training to boost standards and to offer consistently high customer service. T +603 5569 2699 E info@medi-life.com.my
www.medi-life.com.my
UKM Medical Centre has received numerous accolades in recent years
“Technology will be the lynchpin of this hospital, particularly in the way that we harness the potential of big data to improve services”
Overseas projects are particularly popular
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Harunarashid admits that the organisation’s significant emphasis on providing the platform for staff progression has been key to its continual success to date, coming to be renowned as Malaysia’s biggest centre for post graduate programmes. “We are Malaysia’s National University hospital and have the mandate of the nation to not only serve the public, but also train and produce the next generation of paramedics, nurses, doctors, specialists, and consultants, driving forward our national healthcare industry,” he states. This outlook is prevalent in the firm’s in-house advanced surgical skills centre – a leading national training facility that offers live surgery insights, cadaveric courses, simulations, lectures and conferences. “We are committed to bringing the best out of each and every one of our staff,” Harunarashid adds.
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Patient care lies at the heart of UKM’s day-to-day activities
“We recognise that they are the driving force of the hospital and are key to us achieving excellence. We provide them with the necessary training, and collaborate with other organisations to enhance both the clinical and soft skills of our staff.” These partnerships include UKM Medical Centre’s work with the Royal College of Surgeons Edinburgh, an agreement that has seen the Malaysian organisation having been entrusted to host the College’s first international office. Harunarashid continues: “This hub in our centre will enable continuous
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We are committed to bringing the best out of each and every one of our staff”
education, training and assessment programmes of this established college in Malaysia and the region. “For us, these partnerships are crucial, both in bolstering our training techniques and expanding our evolution. We have a global network of suppliers that includes the likes of Siemens, Toshiba, Phillips, Johnson & Johnson, Karl Storz and Braun, for example, for these same reasons.”
Looking to the future
As a tertiary centre, helping to manage some of the most complex medical cases across Malaysia, UKM Medical
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Centre is already far ahead of the curve. However, alongside its technological progression, the future holds a variation of exciting possibilities. This year has already seen the centre commit to the launch of a new gym and synthetic football field within the complex in the aim of promoting a healthier lifestyle, announce the launch of the first UKM children’s hospital, set to become the first integrated children’s hospital in Malaysia, and improve public transportation to the hospital to provide better access and broaden its reach.
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“We hope to be the best hospital in the country... and, if possible, become one of the top medical centres in this region”
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Continually pursuing such a wide range of informed and progressive solutions, Harunarashid hopes that the centre will succeed in achieving its long-term goals moving forward. He concludes: “We hope to be the best hospital in the country, lead the healthcare industry in Malaysia and, if possible, become one of the top medical centres in this region.” Hospital Canselor Tuanku Muhriz of UKM Tel: +603 91 45 5555 pengarahhctm@ppukm.ukm.edu.my www.ppukm.ukm.my
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UKM Medical Centre Jalan Yaacob Latif, Bandar Tun Razak, 56000 Cheras, Kuala Lumpur, Malaysia. Tel: +603 91 45 5555 pengarahhctm@ppukm.ukm.edu.my www.ppukm.ukm.my
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