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TOMRA – AT A GLANCE

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for the automated collection of used beverage containers. Today TOMRA provides technologyled solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology.

Altogether TOMRA has over 100,000 installations in over 80 markets worldwide and had total revenues of about 10.9 billion NOK in 2021. TOMRA’s geographic footprint covers all continents, and the solutions provided are increasingly relevant for serving sustainable societies.

The TOMRA Group employs roughly 4,600 people globally and is publicly listed on the Oslo Stock Exchange.

“Consumers are now more conscious as well as demanding –from both a tech-savvy and price sensitive perspective,” shares Zhao. “Brand owners are now beginning to take action, but we would like to see more coordinated efforts to align incentives and ensure effective recycling outcomes.”

Extended producer responsibility (EPR) schemes are critical in this regard, as environmental policy whereby packaging accountability extends beyond the post-consumer stage of a product’s life cycle.

As part of an EPR framework, another major collaboration helping to effect widespread change is TOMRA’s involvement in government return schemes for single-use beverage containers, which has been applied successfully in the Australian market.

Here, working with its partner, Cleanaway, TOMRA has functioned as the sole network operator for the New South Wales (NSW) container deposit scheme since its inception in 2017.

“Through these schemes, TOMRA leverages its world-leading technology to provide a unique consumer return and refund experience,” shares Ryan Buzzell,

President of TOMRA Collection Pacific. This includes the world’s first consumer app in a return scheme, offering various digital payment options.

“TOMRA’s IT ecosystem drives a data-rich scheme, whereby all machines are connected to a cloud-based platform allowing for unparalleled levels of real-time data transparency and scheme integrity,” Buzzell elaborates.

Elsewhere across Australia, TOMRA operates modern collection points throughout the states of both Queensland and Western Australia. This collection point infrastructure is due to expand with new formats aimed at delivering maximum consumer satisfaction.

Some recent developments have included the implementation of smaller RVMs, modelled on machines found throughout Europe, alongside the implementation of point formats designed to cater to a wider variety of commercial premises.

“In the Australian schemes, TOMRA is directly incentivised to increase return rates by establishing the most convenient and consumer-friendly network of collection points possible,” says Buzzell.

VDG Services is a leading Integrated Service Provider (ISP) specialising in cleaning and associated services. As a fast-growing company providing services across Australia, VDG prides itself on providing high quality standards to ensure client satisfaction, while having a strong focus on workplace health and safety, environmental sustainability, and harmonious industrial relations.

VDG’s key mission is to maintain recognition as a respected and dedicated team, leading the way in the delivery of services and solutions, whilst also contributing to an environmentally sustainable future. Their vision is to be the most dependable cleaning and integrated service provider in the evolving industry, with safety, integrity, innovation, and diversity being the core values of the company.

As an ISP, VDG provides the following services to its clients:

• Cleaning

• Stewarding

• Kitchen cleaning

• Hygiene and washroom

• Grounds maintenance

• Pest control management

• Security services

As a well-established company founded in 2000, VDG has since rapidly grown to become a national company providing services to various industries such as transport and logistics, commercial buildings, industrial sites, pharmaceutical companies and government institutions to name a few.

VDG is registered as an endorsed company with SAI Global, is ISO certified and is compliant in all its operations. VDG is also an associate member of the Property Council of Australia, ensuring they stay up to date on all relevant industry information.

Environmental sustainability is an important part of VDG’s operations. Senior Management is committed to complying with relevant environmental legislation that are pertinent to the company’s activities. VDG ensures wherever possible, to utilise renewable energy, renewable resources and minimise the usage of paper and waste.

VDG utilises the latest innovative technology to ensure all services are being completed to the highest standards. For all contracts, VDG uses iQ CheckPoint which is an attendance tracking software, where all staff are required to sign in and out at client sites by simply scanning QR codes. The QR codes are placed at various control points which VDG staff are required to scan. The mobile phone automatically identifies the point, does the identification, and collects all the data about the point which is then uploaded to the cloud for access by VDG and the client with exceptional reporting capabilities.

VDG Services is proud to be in an ongoing partnership with TOMRA. VDG has focused on creating and developing a long-term business relationship with TOMRA and is very thankful and appreciative for the opportunity to provide cleaning services to the Return and Earn Vending Machine kiosks located throughout Australia.

Spotlight On Singapore

Another area with significant potential is Singapore, where TOMRA has been operating for the past two years, beginning as a knowledge sharing partner leveraging its significant experience and advising on best practices to establish a localised solution.

As the leading country in Asia to introduce comprehensive legislations on recycling and waste collection, Singapore is something of a frontrunner and a dynamic, receptive market for TOMRA.

“Singapore is often seen as a lighthouse or reference model for many countries in this region. The government is far-sighted and takes a scientific approach to all the policies implemented,” shares Zhao.

The nation’s legislative commitments to achieving sustainability and boost recycling began in 2019 with the introduction of the Zero Waste Master Plan. This was implemented to address the amount of waste deposited in the country’s only landfill site – Semakau Island – and hopefully extend the site’s lifespan beyond 2035. on e-waste has been introduced via an ERP system, thereafter, it is the second legislated system – packaging – where TOMRA’s potential is clear, as a specialist in the recycling of singleuse beverage containers.

Singapore’s introduction of a comprehensive deposit refund scheme on beverage containers –expected to be labelled the Beverage Container Return Scheme (BCRS) - is hotly anticipated to be launched by the end of 2024, with TOMRA on standby for further clarification and legislation in the meantime.

“Concurrently, the landmark legislation - Resource Sustainability Act - was introduced to give effect to the regulatory framework. Three main waste streams were identified in this act, including food waste, e-waste and packaging waste,” she outlines. Legislated waste management based

“TOMRA aims to contribute to the success of the BCRS through our state of the art Reverse Vending Technology (RVT) and operational excellence,” Zhao continues.

“We are willing to invest in building up a collection network across Singapore under viable commercial conditions, to maximise convenience for the consumers and provide a cost-effective solution for the industry stakeholders.”

Since TOMRA’s core competencies are proven by successfully supporting deposit return schemes in over 40 markets, Zhao is fully optimistic about the positive role the company could play once the new framework comes into action.

“With our expertise and the upcoming BCRS, we believe we could put our core strengths into the best application to drive this unprecedented scheme to great success, setting a role model for the rest of Asia to follow.”

Realising A Circular Future

Looking to the years ahead, TOMRA’s Asia operations will continue to focus on how best to shape and deliver a successful BCRS in Singapore, with the aim to commit to a viable business plan and move into the operational stage to prepare for rollout and support green job creation by building up technical capabilities.

Across Asia, TOMRA will be working closely with its joint venture company in China to introduce next-generation RVT based on artificial intelligence (AI).

“For us, it is crucial to identify and execute on projects that are sustainable both for society and for us, where we can provide a clear value proposition,” surmises Zhao, emphasising the spirit of collaboration that is truly required to progress towards a circular economy through the effective management of waste.

“Ultimately, we aim to inspire more markets to find effective ways of tackling their packaging and plastic waste with joint efforts from both public and private sectors across Asia.”

TOMRA