PIPOL

PIPOL

Operating in the sweet spot between IT and business

P I P O L

Business

Transformation

Made

Simple

Pipol has capitalised on the increasingly blurred divisions between ERP adoption and business transformation in recent years, with the former technological functionality now the beating heart of every international enterprise Writer: Matthew Staff | Project Manager: Vivek Valmiki

n recent years, the lines between technology and business have overlapped to a point where the latter cannot survive without embedding the former into its entire structure; a notion that international business transformation giant, Pipol has run with to great effect.

Initially opening its doors in 2001, its global growth over the years in supplying ERP solutions and consultancy services put Pipol on the map of some of the world’s leading sector exponents. A realisation in 2014 that IT was no longer a supplied product - but a business-critical commodity - has in turn transformed

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the Company itself from an IT specialist, to a business transformation behemoth.

“Around 2014, we came to the conclusion that the world had changed a lot and there was a need for us to rethink our whole value and business proposition,” Chief Executive Officer, Poul Kjaer recalls. “ERP had become more and more of a commodity with more functionality added to each solution and fewer modifications required to each product.

“We clearly sensed that our customers were becoming more advanced in how they required services from companies like us. In the past it was an IT-focused request along the lines of ‘can you do it, how much will it cost and

how long will it take?’ Today though, clients are much more interested in the suites between IT and business.”

The questions now revolve around how Pipol can help each client’s business to run more, smartly - from an IT perspective - or competitively; while streamlining each customer’s business process simultaneously.

With an abundance of IT skills and experience across a host of Microsoft Dynamics suites, ERP, CRM and BI technology, this was a significant yet natural step for the Group to take in becoming more of an advisor than a supplier to its readied portfolio of international clients.

“We identified this new trend and realised we had the niche and

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P I P O L

CYANSYS

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yanSYS was set up to be a reputable leader in offering professional technological services and integrated solutions to specified business communities with key competencies in providing independent software for information processing through integrated solutions,” introduces the Company’s Managing Director, Tan Theng Wee. Headquartered in Singapore, with regional offices across Southeast Asia namely Malaysia, Indonesia, Philippines, Hong Kong and very soon Australia - the Company is able to rapidly form regional project teams to facilitate project delivery.

The Company focuses on delivering scalable internationally packaged business solutions and expanding its services to comply with the growing market requirements in today’s competitive context; markedly differentiating us from other competitors.

Our offering includes an entire spectrum of Microsoft products and services from Dynamics business solution; add-on ISV products from LS Retail and Soft4leasing; office productivity tools; Windows servers; and now Azure cloud hosting.

Poul Kjaer, CEO

background to sell wider and broader into our client base,” Kjaer continues.

“With accounts with the likes of General Electric or ThyssenKrupp, we realised it would be a pity to only have one product on the shelf so to speak.

We therefore looked to ensure that we could offer more to our clients via our service range, and through a change in direction in order to become a digital transformation provider, rather than just an ERP supplier.

“Ironically, we had always been actively involved in business transformation through our offering; we had just never articulated it like that. But in changing a company’s ERP system you are essentially taking the heart out of the company and putting in a new one, so in providing the largest business transformation you can undertake, it only made good sense to define ourselves as a business transformation business.”

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Ironically, we had always been actively involved in business transformation through our offering; we had just never articulated it like that

Today the Company is part of the Pipol global partner alliance and is committed to providing coverage to the AsiaPacific rim with our regional presence providing implementation, maintenance and support at a cost effective return on Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx investment for partners.

The Company is honoured to be selected as one of the “50 Most Promising Microsoft Solutions Providers” and is featured in a one-page special profile about Aiding Businesses with an Entire Fleet of Microsoft Products and Services. Click the link here to read the article featured in this issue.

T +65 6653 1191

www.cyansys.com Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

CyanSYS: One stop service provider for the entire spectrum of Microsoft Products and Services Founded in 1991, CyanSYS started out as an IBM custom software developer during the initial years and in 1999, became the first in Southeast Asia to represent NAVISION, currently known as Microsoft Dynamics NAV. Being a pioneer in the NAVISION Solution Centre, CyanSYS is the oldest Microsoft Dynamics NAV partner in Southeast Asia.

Contact us today to find out how we can make this technology work for you.

PRODUCTS

SERVICES

Dynamics NAV

Infrastructure support

LS Retail Solution

Hosted services on AZURE

Dynamics CRM

Website development

Dynamics 365

Ecommerce integration

Office 365

Mobility Applications Development

Business Analytics

Azure deployment

140 Paya Lebar Road, #09-01 AZ@Paya Lebar Singapore 409015 T: 0065 6653 1191 (MAIN) www.cyansys.com

P I P O L

HATUA SOLUTIONS LTD

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ounded in 2010, Hatua Solutions is a quality and customer driven business formed out of a strong belief that efficient technology as an enabler can maximise the potential of an organisation.

With a team of young, dynamic, and result oriented consultants who strive daily to deliver excellent solutions to our customers - solutions that allow organizations to respond rapidly to both market and customer demands - coupled with strategic partnerships with reputable organisations such as Microsoft and PIPOL among others, we have what it takes to provide quality service beyond imagination.

T +233 30 340 5296 E info@hatuasolutions.com

www.hatuasolutions.com

A trusted advisor

Present day Pipol continues to leverage the 2014 epiphany through the engagement of three core pillars; designed both for the betterment of the Company itself, and to the advantage of its ever-increasing client list.

“Adopting business transformation as our tagline and our focus allowed us also to step much more broadly into our clients’ operations in addressing their business equations, not just their IT,” Kjaer explains in regards to the first pillar. “We changed our own position from a supplier to trusted advisor by not just accepting a customer request but by questioning it, and being critical if needed, while understanding their reasons behind it.

‘What’s their vision, what do they want to achieve?’”

“Do they have a realistic timeframe, budget and return on investment plan?

This all requires flexibility and bespoke collaboration and we look to come up with a qualified critical walkthrough

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of what customers are looking for; to help us understand their needs, to make sure we can deliver more suitable applications, and to position us as a longstanding, trusted advisor for them.”

Pillar two facilitates enhanced trouble shooting as part of this ongoing client collaboration, with Pipol effectively acting as a transition management service too. The realisation that in 64 percent of cases where an ERP system has failed, it is down to the adoption of its IT rather than the IT itself, that has led to the Company taking on that assessment responsibility and in ensuring that each solution is being embraced appropriately.

“The last one is to do with sustainability and a series of workshops we perform each year with our clients,” Kjaer adds. “In a world that is constantly changing and with new functionalities and business practices coming along all the time,

FÊNIX SISTEMAS & CONSULTORIA Our partnership with Pipol Pipol and Fênix have been in a long term partnership for a decade, and the Company was the first South American partner to be established. Over the course our partnership, we have been implementing international Dynamics projects together, helping multi-site companies meet their objectives.

We are two companies with large process and technology business experience, with a hands-on team making one group around the world committed to following your Dynamics NAV Project in Brazil through to the end.

Despite Brazil’s governmental/ fiscal complexity, our team has been keeping Microsoft Dynamics NAV’s BR localisation up to date since 2001, allowing you focus on your business and goals.

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hatuaSolutions SERVICES - Custom Application Development - SAS - Web Portal Design and Development - IT Consulting, Business Analysis and Project Management - Managed I.T. Services and Network Engineering

PRODUCTS

... service beyond imagination

HATUA SOLUTIONS LTD.

SKDTD 8345, 30 HOS Comm.20, 16 Coconut Street, Lashibi, Accra - Ghana

GENERAL INQUIRIES

+233 30 340 5296 info@hatuasolutions.com

- Hatua InterPayment Portal - DeMorgan - iCredit - Microsoft Dynamics NAV/AX/CRM - Aphetor - Asembisa - eArchive

SALES

sales@hatuasolutions.com

www.hatuasolutions.com

AMONG THE SERVICES WE PROVIDE, WE’D LIKE HIGHLIGHT OUR EXCELLENCE AT:

Fênix Sistemas & Consultoria has been active in the Brazilian market since 1998, specialising in Enterprise Resource Planning (ERP) deployment. Our head office is located in Rio de Janeiro, with a branch office in São Paulo. We also have operations in Salvador and Belo Horizonte.

We have a solid partnership with Microsoft, having been certified as a Microsoft Gold Enterprise Resource Planning partner. We execute and maintain Microsoft Dynamics NAV’s Brazilian localisation (with a complete Brazilian fiscal package). The localisation involves the adaptation of all functions and resources of the standard Microsoft Dynamic NAV product.

Deployment of the following solutions: • Microsoft Dynamics NAV for small and medium-scale Companies • Add-on (incorporated into Microsoft Dynamics NAV and Dynamics 365 Financial) • Recycling and waste management industries • Management of transformation industries • Equipment maintenance • Shipment control • Microsoft Dynamics 365 for small, medium and large-scale Companies; • Microsoft Power BI • Microsoft Office 365

We also provide the following services: • Custom developments to our products for specific processes • Training on all modules of Microsoft Dynamics NAV and CRM • Post-deployment support, through SLA contracts • BPO – Business Process Outsourcing • Cloud Computing – Microsoft Azure

Our resources are Microsoft certified professionals and Business Managers, with deep knowledge of Business Processes in various segments and Project Managers certified by Prince II and PMI. We have cases of Project deployment in multi-national companies headquartered in several countries around the globe that have their subsidiaries in Brazil. After the Project deployment, we continue to support all customers.

RIO DE JANEIRO: 1 Embaixador Abelardo Bueno Ave Suites 521/522, CEP (Zip Code): 22775-022 Barra da Tijuca Rio de Janeiro - RJ - Brazil T: 0055 21 3489 5074 SÃO PAULO: 42 Luigi Galvani St. - 6º fl. - suite 63 CEP (Zip Code): 04575-020 - Brooklin São Paulo - SP - Brazil T: 0055 11 3798 9459 Fênix Sistemas e Consultoria Fênix Sistemas e Consultoria

www.fenixconsultoria.com

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P I P O L

AKQUINET

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KQUINET is the largest independent and privately held IT company in the Germanspeaking area. Achieving trust through co-operation and flexibility through our actions, the Company is respectful in our interactions and conscious of our social responsibility.

Based on Microsoft Dynamics NAV, DYNAMIC CROSSOVER is the industryspecific enterprise software supporting the whole supply chain - from acquisition to payment - during the realisation of projects.

We are searching for international sales partners and project partners for our professional ERP-Solution DYNAMIC CROSSOVER. T 0049 40 881 73 25 38 E nuernberg@akquinet.de

www.akquinet.de/crossover Partner of PIPOL

there is a need to frequently address how you run your business. To this end, we engage on a quarterly basis with clients to go through how the current solutions are being used and whether there is a need for improvement.

“Again this helps to realise our aim of creating long-term, collaborative and personable relationships with our clients.”

Fulfilling local requirements

Compounding such turnkey, allencompassing operations is a Group that can boast more than 5,000 employees around the world, catering for every required niche across sectors, geographies and IT skill-sets.

Subsequently a core advantage and a key market differentiator for Pipol, this ability to source, qualify, manage and distribute the best available artisans appropriate to where their skills would be best placed has come virtue of the Company’s longevity in the market and footprint around the world.

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These aspects of localisation are things we know very well from having practiced for so many years, and we employ people to continue fulfilling these local or sector-specific requirements

“For us, enablement has been the key word, rather than simply how many employees we have.” Kjaer emphasises.

“Sourcing , knowledge, knowhow, qualification and localisation all help to ensure that we meet the different needs and regulations before providing a solution in India, Brazil, China, Spain or anywhere around the world.

“These aspects of localisation are things we know very well from having practiced for so many years, and we employ people to continue fulfilling these local or sector-specific requirements.”

A more concerted presence in the US will enforce Pipol’s international strategy even further moving forward as it looks to match the already extensive presence it enjoys in Europe; ERP’s other parent region.

In the sweet spot

And in each new region, its loyal followers come with the business.

Joining the likes of General Electric

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We are searching for interna onal sales partners and project partners!

The professional industry-specific ERP-solu on based on Microso� ��namics ��� for the following areas: Ÿ Ÿ

mechanical and plant engineering engineering and architecture

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make-to-order manufacturing IT- and project service providers

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HIGHLIGHTS

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rough planning and detailed planning resource planning and me recording monitoring of enterprise goals by freely definable KPIs

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pre-, ongoing- and post-calcula on growing bill-of-materials with CAD integra on project based manufacturing with produc on orders

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exhibi on organiza on and booth construc on event management

management of events, venues and exhibitors material management for rental equipment and consumable items

www.akquinet.de/crossover and ThyssenKrupp, multinational heavyweights including Sony, Linde Gas, Kempinsky Hotels and Rentokil have all enjoyed the Pipol experience on a continuous basis as they look to keep on top of not just IT transformation; but business transformation as a whole.

“When it comes to different sectors or different regions, there are no jurisdictions from a technological adoption perspective,” Kjaer states.

“We realised this back when we started in 2001 when presenting this value proposition to international customers made good sense; and 16 years later the same committed partnership model still makes sense and continues to work well.

“Today we have partners in 65 countries - several having seats on our board and are shareholders in Pipol - and together we have achieved more than 600 international implementations.”

This differentiating vertical of being a truly global entity is what eliminates risk from the business; always safe in

....we are always on the beat - and to some extent, ahead of the market - so while we foresee the market changing even more, we remain on the right track and very optimistic about the future

the knowledge that - despite various economic challenges or sector fluctuations - the diversity across its client base, its geographical footprint, and its industry saturation will always offer enough flexibility and sustainability to keep moving onwards and upwards.

“The fact that we have been able to focus on what we do best and to tell the world what we’re good at for more than 15 years is testament to how fruitful of a story the Pipol one is,” Kjaer concludes. “We work in the sweet spot - the very centre between IT and business - and because of this overlap between the two; we only expect the business to expand further over the next five years.

“We will have an even better proposition moving forward because, as a Company, we are always on the beat - and to some extent, ahead of the market - so while we foresee the market changing even more, we remain on the right track and very optimistic about the future.”

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Pipol A/S Christianshusvej 193, 2970 Hoersholm Denmark Tel: +45 76 74 31 00 marketingteam@Pipol.com

www.pipol.com

www.outlookpublishing.com