Outlook Portfolio - Transportation and Shipping

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T R A N S P O R TAT I O N AND SHIPPING

P O R T F O L I O BRINK’S GLOBAL SERVICES SINGAPORE 38

Delivering sustainable, secure and tangible solutions

MAERSK SIERRA LEONE 4 Overcoming industry challenges through investments in technology

ETHIOPIAN AIRLINES 16 Doubling in size since the turn of the decade

ROYAL CARGO 30 Keeping up with the demands of global logistics

PROMOTING THE VERY BEST IN GLOBAL TRANSPORTATION AND SHIPPING

THEY TOLD US THEIR STORY

A N D W E TO L D THE WORLD

FOR MORE than two years now, some of the most renowned names in global transportation and shipping have been telling us their story and, in turn, we have told the world.

The companies above represent just a small sample of the businesses to have benefitted from the free exposure we provide across both digital and print platforms, as well as a free, bespoke marketing brochure and an unparalleled forum for attracting new investment and networking opportunities.

W W W. O U T LO O K P U B L I S H I N G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

W E L C O M E Our Outlook on Global Transportation and Shipping

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EDITORIAL T R A N S P O R TAT I O N AND SHIPPING

Under the Outlook Publishing umbrella and spanning three of the most developed and innovative regions on the planet; Africa Outlook, Asia Outlook and Europe & Middle East Outlook strives each and every month to bring the very latest news, trends and success stories across the full array of industrial sectors.

Transportation and shipping have long been instrumental and fascinating P O R T F O L I O topics of discussion as part of these continuously evolving publications, featuring heavily in both our frontof-book section as well as our core company profile showcase.

The latter facet is where we pride ourselves especially, leading to the inclusion of some of the world’s most prominent players in the supply chain and transportation domains, as documented in this portfolio.

In Africa, both Ethiopian Airlines and Maersk have provided critical insight into the most pressing industry trends engulfing continental freight-forwarding, warehousing and transportation, while global heavyweights, FM Logistic have benefited from our digital and print offering in the EME region. The significance of the sector in Asia has similarly been reflected through a plethora of feature profiles, including the success stories of Royal Cargo and Brink’s Southeast Asia, as seen within this assortment.

These examples, and this portfolio as a whole, provide just a small sample of the extensive coverage we have provided the transportation and shipping industries’ leading protagonists over the past two years, and with the Outlook Publishing name fast-spreading throughout the sectors’ consciousness via numerous media partnerships and event collaborations, there has never been a better time to join these industry heavyweights in enjoying the same unparalleled levels of exposure.

Reaching 165,000 monthly readers in Africa as well as a further 190,000 in Asia and 380,000 in the EME region, transportation and shipping have been two of the most prominent sectors throughout Outlook Publishing’s growth, so please do take a look at this brochure as proof of what we can Matthew Staff offer, so that we can, in turn, continue Editorial Director, Outlook Publishing to give back to the industries.

BRINK’S GLOBAL SERVICES SINGAPORE 38

Delivering sustainable, secure and tangible solutions

MAERSK SIERRA LEONE 4 Overcoming industry challenges through investments in technology

ETHIOPIAN AIRLINES 16 Doubling in size since the turn of the decade

ROYAL CARGO 30 Keeping up with the demands of global logistics

PROMOTING THE VERY BEST IN GLOBAL TRANSPORTATION AND SHIPPING

Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Emily Jarvis emily.jarvis@outlookpublishing.com

PRODUCTION Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Sales Managers: Eddie Clinton eddie.clinton@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Project Manager: Kane Weller kane.weller@outlookpublishing.com

ACCOUNTS Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Admin Assistant: Sophia Curran sophia.curran@outlookpublishing.com Office Manager: Katie Park katie.park@outlookpublishing.com Web Design: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.africaoutlookmag.com www.asiaoutlookmag.com www.emeoutlookmag.com Africa Outlook Asia Outlook EME Outlook Africa Outlook Asia Outlook EME Outlook

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ame M A E R S K

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DELIVERING ON ITS

SHIPPING Promise Aligning with the wider Group strategy to standardise its technology processes, Maersk Sierra Leone has benefitted from improved cargo efficiencies to create an even better experience for its customers Writer: Emily Jarvis Project Manager: Tom Cullum

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or almost two decades, Maersk Sierra Leone (SL) has been a crucial part of Maersk Group’s African operations, overseeing the carriage of cargo to and from Sierra Leone. In order to continue aligning its service offering with the high level demands and needs of the country, the Company has focused its recent investments on improving customer experience, while moving towards a standardised use of technology throughout its essential processes to align with the wider Group.

Despite the apparent 20 percent contraction in the Sierra Leonean economy in 2015 (according to the World Bank), Maersk SL has registered volume growth above five percent for the past few years, with 10 percent recorded in 2015, due in part to the growth of capital goods and fuel imports into the country. Managing Director (MD), Lee Brough recalls: “This is a far cry from where we were when we first moved into the country; initially managed by a third party agent, Star Marine in 1996 and eventually establishing our own local office here in 2003 in line with the growth of the country’s economy; becoming more accessible to the growing number of customers in the market.”

Sierra Leone has limited finished goods production, which makes the country and its industries heavily reliant on the importation of goods. Maersk SL plays a leading role in the provision of international sea transportation of containerised cargo, where it carries at least three out of five containers to and from the country; including cargo ranging from basic foodstuffs and construction materials, to higher value commodity goods such as appliances and clothing. “This year, it is estimated that we will carry 14,000 40-foot equivalent containers (FFE), which is an impressive feat given the economic and infrastructural challenges that Sierra Leone is facing,” he adds.

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䌀漀渀搀椀洀攀渀琀猀 䌀漀渀昀攀挀琀椀漀渀愀爀礀

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Infrastructure gap

Africa’s market brings many other big challenges, but with challenge comes opportunity. The continent has witnessed relatively high growth rates in recent years when compared to more developed markets, and Brough says that with each year comes “comparatively greater progress”.

He highlights: “Opportunities are constantly opening up across various industries, all of which are in some way impacting the movement of goods.

There is a backlog of infrastructure requirements that are in various stages of being addressed and it is encouraging to see progress being made.

“Of course, there is still some way to go towards improving access to water and a stable electricity supply, as well as bolstering communication mediums to make them more reliable and bring down the cost of data access. Decision-making for parastatals can also sometimes be perceived as complex and time consuming leading to inefficiencies, however it is very rewarding to be part of the changes in the market overall.”

Maersk’s high reliance on cargo flows to and from Sierra Leone as a prominent industry leader in the country means that it has been highly impacted – both positively and negatively – by a contraction in the export market, while simultaneously experiencing a 10 percent growth in the import market. “Sierra Leone is seeing a slowing of timber exports and reduction in scrap metal exports, while also seeing growth in imports driven by the increase in demand for construction and foodstuffs. Despite the decline on the one hand, the market has remained buoyant as there will always be demand for our services,” Brough adds.

With a multitude of projects in the pipeline that look to improve the

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Lee Brough, Managing Director Brough began his career with Maersk after undertaking the Group’s graduate programme. After holding many different roles across three different regions, Brough was given the opportunity to lead the Sierra Leone arm of business; working in an exciting, dynamic and challenging environment

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A port vessel tour during the Ebola crisis revealed the strict measures being taken to be able to handle cargo as usual

shipping environment, Maersk SL has placed a concerted focus on improving efficiencies in order to reduce communication bottlenecks that ultimately impact the customer and their overall cargo experience. “One of the top challenges we face in Sierra Leone is with regards to the technological capability of the local market. With communication costs high and unreliable at times, we are looking closely at what we can do to create the best solution in the environment we operate in,” he explains.

PCS Group of Companies

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ounded 50 years ago, PCS Group is organized into two divisions. First is Pee Cee and Sons, a distribution company for food and beverage products that cater to retail, wholesale and food service sectors.

The company holds distributorships for many FMCG brands in various product categories such as frozen foods, condiments, dairy/ egg products, edible oils, beverages and confectionery.

“We place importance on brand value and customer loyalty. Our ability to position brands that meet consumers’ daily needs and lifestyle has put us in good stead,” says CEO of Pee Cee and Sons and Milla Group, Mahesh Nandwani.

“We work carefully with ISO approved suppliers to source top-quality produce and raw materials, ensuring we deliver nothing but the best for our customers.”

Second is Milla Group (SL) Ltd, a plastics manufacturer producing a number of items to suit the following purposes:

Mahesh C. Nandwani

CEO, PCS Group of Companies

• Water tanks for the storage of clean water • Garbage disposal solutions to reduce waste pollution • Household plastics for everyday local use • Packaging solutions for food, water, grains and liquids • Agricultural bags for plantations • Concrete plastic and PVC pipes for construction and building material companies Milla Group is rated as a pioneering local industry striving to promote the “Made in Sierra Leone” image. Milla Group also engages in CSR activities to empower communities that suffer socio-economic challenges.

The group has an integrated set up with factories, warehousing facilities and delivery

vans with and without temperature control.

There are wholesale branches in five regions: Freetown, Waterloo, Bo, Makeni and Kenema.

These combined allow for a wide distribution outreach for food and plastic items nationwide.

The whole management structure strives to ensure products are affordably priced and readily available. Transporting perishable items and plastics have their different challenges and special attention is taken to handle the supply chain to guarantee the products are in the best condition for the end consumer. All the vehicles are fitted with state-of-the-art tracking devices that feed live time updates and help monitor fuel consumption. This effort helps to maximize the utilization of the vehicles with every effort taken to be environmentally considerate.

PCS Group employs a combination of skilled expatriate workers and indigenous staff and is committed to their skills training and development. PCS Group is well known for its low employee turnover rate and the company emphasizes on meriting and promoting employees within the company throughout their tenure.

In the last 10 years, operations have expanded in Liberia with the opening of Pee Cee and Sons Inc for food distribution, the Payless supermarket chain and Milla Group Inc. The management at PCS Group aims to keep growing sustainably from strength to strength with the commitment to always delivering quality and value to its customers.

T +232 76 603542 E office@peeceeandsons.com officesl@milla-group.com www.peeceeandsons.com www.milla-group.com

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Case management software

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For the past six years, Maersk has been looking closely at its global IT systems in order to streamline its processes across all its operations in order to address any inconsistencies in service levels. “This cleanup reduced the number of applications by more than 2,000 as we move towards a more standardised use of technology across the Group, but this is of course naturally impacted by if and how that technology can be accommodated at each location,” Brough notes.

“Technology is a crucial differentiator for the Maersk Group;

after spending more than a century in the global market we have invested a significant amount of time and money into ensuring our internal and external processes benefit from state-of-theart software and delivering on our shipping promise in the most efficient way possible.”

The recent implementation of Maersk’s case management software in Sierra Leone has been a key enabler that delivers multiple benefits to both customers and the Company itself.

From backend systems that enable direct communication via EDI batch transfer messages to customers and

BOLLORÉ AFRICA LOGISTICS

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n Wednesday 16th September, under the patronage of His Excellency the President of the Republic, the Hon. Ernest Bai Koroma, an Official Ceremony will be held for the signature, by Bolloré Africa Logistics and the Port Authorities, of the Port of Freetown container terminal extension project.

After six month of engineering and design study, Bolloré Africa Logistics will expand the capacity of Freetown Terminal by building up a new 270 m quay with a draught of 13m, backed by 3.5 hectares of storage yard, taking the total capacity of the container terminal to 750,000 TEUs. Brand new state-ofthe-art equipment, including two shipto-shore gantries and four gantry cranes will be set up at Freetown Terminal, with the goal of doubling productivity at the container terminal within four years.

The new quay will be operational within three years with modern equipment.

The whole of the investment, including infrastructure and equipment, amounting to $120 million, will be funded by Bolloré Group.

US$5.2

billion In 2014, Maersk Group reported profits of US$5.2 billion

Philippe Labonne, CEO of Bolloré Africa Logistics explains: “this is a great opportunity for the Bolloré Group and our Sierra Leoneans partners to develop the Port of Freetown into the gateway to Sierra Leone and its hinterland, and a transhipment port”.

The project will enable the creation of 500 jobs, as well as generating indirect employment for hundreds of people. The Bolloré Group will also build capacity through high level skills transfer.

www.bollore-africa-logistics.com

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suppliers, to remote monitoring of vessel bunker consumption, the right technologies form an integral part of the Company’s value proposition.

The case management software creates a reference number that tracks a customer query – provided the query cannot be immediately concluded – and this reference is then available to every colleague around the world to action in the most effective way.

Brough says: “The software creates a standardised platform which enables further efficiencies in communication; for example, a customer does not need to repeat a query if they want an update on an issue, they merely quote the reference number.”

The Group is now working to stabilise the software to ensure that it will deliver the expected benefits when promoted to the wider Sierra Leone market.

Separately, Maersk has recently formed a strategic partnership with AT&T in order to have greater

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control over cargo quality, and ultimately, ensure a better customer experience. The partnership will allow the Company to initiate live communication with Maersk’s reefer (refrigerated) containers. “Our containers have been kitted with various communication devices so that

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we can remotely track and monitor the real-time condition of refrigerated containers,” he confirms.

Developing market

Leveraging the wider Group expertise and investments, Maersk SL has spent a significant amount of its time hiring

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local Sierra Leoneans and putting them through various training schemes in order to upskill the available workforce in the country. These resourceintensive activities are designed so that employees gain a clear insight into the liner shipping business, and on-thejob training allows them to build an understanding of the Maersk company culture.

Brough says: “We tend to have a local approach to securing talent in all the markets we operate in, as the Group as a whole believes this leads to the greatest synergies. A key challenge for us remains in identifying the right calibre person to begin with, as a shipping course is not typically offered by mainstream training institutes in

30,000

people Maersk Line employs more than 30,000 people globally

Award-Winning Crisis Support In 2014, the Maersk Group reaffirmed its long-term commitment to Ebola-hit countries through a US$1 million donation to the UN humanitarian relief efforts, a feat that was nominated at the 2015 Lloyd’s List Global Awards. In order to avoid massive disruptions to trade with the three worst affected countries - Liberia, Guinea and Sierra Leone - Maersk Line ensured continued services to the continent, providing extra equipment to enable trade and ensure a regular flow of food and relief supplies. This was achieved via the continued movement of four vessels in one specific loop among other careful strategies to continue cargo flow.

Within Sierra Leone, Maersk is known for its donation of containers, computers and other essential materials to the local community. “Our corporate social responsibility is designed to create additional value and lead to a tangible social impact that really makes a difference on the ground.

We have been in West Africa for decades and will continue to be, and this is our way of demonstrating our commitment to the region,” emphasises Brough.

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Africa, with the closest match being a course in logistics.”

Through extensive in-house training both online and instructor-led – Maersk SL is able to tailor its training to the individual, based on their role and needs. Due to the substantial number of employees that the Group hire globally, there are also often specialist positions that need to be filled that require the movement of employees between countries so as to take on various assignments when required.

“However, raising the level of our local competency is also important and in line with this, personnel from Sierra Leone recently attended, and subsequently completed, international training for the global sales organisation, despite the ongoing Ebola crisis at the time,” he highlights.

Ease of business

With the ongoing improvements being made to Sierra Leone’s basic infrastructure needs, such as power, water and telecommunications, Brough is hopeful that with time, there will be greater ease of business in the country. “We ourselves are also making ongoing improvements to our efficiency and technology infrastructure in order to improve our supply chain and reduce transportation costs; but our investments will also have a wider impact on the import and export efficiencies in Sierra Leone,” he summarises.

Led by the Group’s five core values – “constant care, humbleness, uprightness, our employees, our name” – Maersk will continue to be an integral asset to the global cargo shipping and oil & gas industries. These values are representative of its past, the present and its future direction, driven by continuous innovation and re-evaluation of its processes within a changing economy such as Sierra Leone, to better deliver on its shipping promise.

KPMG is the largest firm of chartered accountants and business advisers in Sierra Leone

KPMG is a global network of professional firms providing audit, tax and advisory services. We operate in 144 countries and have more than 137,000 professionals working in member firms around the world with significant professional strength and experience. The firm is dedicated to the concept of providing a full scope of services to meet the diverse needs of our clients. What differentiates KPMG is its multidisciplinary team approach and industry experience.

KPMG offers customised, industry-focused strategies across three main functions: Audit, Tax and Advisory.

KPMG, a partnership established under Sierra Leonean law, is a member of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity

www.kpmg.com/sl 37 Siaka Stevens Street Email: kpmg@kpmg-sl.com Tel: 232 76 601 595

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RAPID EXPANSION OF

Africa’s Largest

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thiopian Airlines (Ethiopian) has already become the largest airline in Africa based on fleet size and could overtake South African Airlines (SAA) this year as the largest in terms of passengers carried. With plans to further expand both its fleet and network, the flag carrier hopes to widen the gap between itself and the other leading African carriers.

Fuelled by 15 percent year on year growth, in 2014 Ethiopian carried six million passengers and is one of only four airlines in Africa with more than five million annual passengers, and one of only four airline groups with a fleet of more than 50 aircraft.

Having doubled in size since the beginning of the decade, Ethiopian has aggressive plans to tap the booming Asia-Africa market moving forward, with plans to launch services to Tokyo in April this year, which will become its 11th destination in Asia. The carrier will also add its second US destination in June as a service to Los Angeles is launched.

Booming Asia-Africa market

With further fleet and network expansion plans in 2015, Ethiopian Airlines has been able to jet ahead of the competition Writer: Emily Jarvis Project Manager: Tom Cullum

CEO Tewolde Gebremariam told CAPA TV in November 2014 that the airline believes most of its future growth opportunities are in Asia, Africa and Latin America. He pointed out that while “Europe is a strong market for us”, most of the growth over the past decade has been to Asia and China is now Ethiopian’s single largest market.

Ethiopian currently serves Beijing, Guangzhou and Shanghai, with all three destinations now served with daily non-stop flights. Hong Kong is currently served with three weekly non-stop flights and one to Bangkok per week. The airline has gradually upgraded its routes to non-stop as new generation widebody aircrafts are now being used that do not need to

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Boeing 777-200F aircraft

stop-over, rather than using China as a gateway into India and Thailand.

Not only is Tokyo being added to the Ethiopian flight network in April, but Singapore is due to be served with three weekly non-stop 787-8 flights in the same month. “With the launch of a new Tokyo route, Hong Kong will be upgraded to a daily non-stop service.

“The new non-stop option in Singapore should be able to improve Ethiopian’s performance as it will open up one-stop connections to Australia and New Zealand and offline destinations in Southeast Asia,” said the company.

Singapore has limited local traffic to Africa but Ethiopian intends to use this location as a hub for offline traffic, leveraging its fruitful partnership with

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Singapore International Airlines (SIA).

Moreover, Ethiopian has been codesharing with All Nippon Airways since October 2014, which seems a logical move ahead of its launch of services to the Japanese market.

The non-stop services to Singapore, the launch of Tokyo and the upgrade of daily flights to Hong Kong have only been possible through additional fleet expansion. The carrier plans to take on three 787-8s and two 777-300ERs in the first half of 2-15, which will free up aircrafts to fulfil its other international commitments.

US and European growth

In June, Los Angeles will become Ethiopian’s second destination in the US after Washington Dulles, which is

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The non-stop services to Singapore, the launch of Tokyo and the upgrade of daily flights to Hong Kong have only been possible through additional fleet expansion

served daily with 777-200LRs. Ethiopian has also cemented its presence in the US market with a new codeshare with United Airlines that was implemented in November last year. Los Angeles and Washington Dulles are both United hubs.

Additionally, Ethiopian currently serves Toronto with three weekly 787-8 flights. Washington Dulles and Toronto are served non-stop eastbound but both flights stop in Rome on the westbound leg due to payload limitations in departing from the high altitude of Addis Ababa.

Over in Europe, Dublin will become Ethiopian’s 10th destination for the continent. Ethiopian has continued growing its network in Europe – adding Madrid, Stockholm and Vienna

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CONTINENT

T H AT

GROWS.

A PA R T N E R S H I P T H AT S OA R S .

Partners in Africa’s Growth Together, Ethiopian Airlines and Bombardier are rising to the challenge of connecting communities in Africa through the Q400 NextGen aircraft. We’re proud to support one of the continent’s leading airlines through its continued growth.

Bombardier, CSeries, CS100, CRJ, CRJ1000, Q400, NextGen and The Evolution of Mobility are trademarks of Bombardier Inc. or its subsidiaries.

All rights reserved © 2015 Bombardier Inc.

Bombardier Bombardier Commercial Aircraft: Supporting Growth in Africa Elsewhere in this issue of Africa Outlook, Tewolde Gebremariam, Chief Executive Officer at Ethiopian Airlines, refers to the Bombardier Q400 NextGen turboprop airliner’s role in developing a network of regional routes linking Ethiopia’s diverse communities with each other and connecting to the country’s capital, Addis Ababa, as well as to international destinations. It’s a role ideally suited to the Q400 NextGen aircraft because of its outstanding characteristics . . . performance, economy, flexibility, reliability and -- in the two-class configuration chosen by Ethiopian -- extra passenger comfort and convenience.

Ethiopian’s diverse operational requirements provide an excellent example of the Q400 NextGen aircraft’s abilities.

Ethiopia offers unique challenges to an airline because of climate and terrain. The country has a low point of -410 ft. (-125 m) and a high point of 14,938 ft. (4,553 m).

Its highest airstrip is at 9,997 ft. (3,047 m). Despite these challenges, Ethiopian Airlines’ Q400 NextGen aircraft have an impressive dispatch reliability that’s very close to 100 per cent. That is a strong tribute to both the aircraft and Ethiopian Airlines’ strict maintenance practices so it’s not surprising that the airline has won Bombardier’s Airline Reliability Performance Award for the highest Q400 dispatch reliability in Africa and the MiddleEast region for four consecutive years (2010 – 2013).

Mr. Gebremariam earlier said, “Overall, our experience with this excellent aircraft in a wide range of weather and other conditions proves that it is ideally suited for operations in Africa.”

Ethiopian has gone one step further with its Q400 NextGen airliners. It leases four of its aircraft to its affiliate ASKY Airlines

of Togo to establish a West African hub at Lomé from which it serves 23 destinations in West and Central Africa. Another Ethiopian Q400 NextGen turboprop is leased to Malawian Airlines at Lilongwe that began flying between there and Blantyre a year ago and plans to add more aircraft and more markets.

“This forming of strategic alliances is an historic intra-African co-operation in the airline business,” said Mr. Gebremariam.

“By joining with us, ASKY and Malawian Airlines are linked into the Star Alliance network and all the benefits and advantages it provides to the airline passenger.”

Ethiopian Airlines has also been an Authorized Service Facility for Q400 and Q400 NextGen Turboprops in Africa since November 2013 and has a Q400 training simulator that is used for in-house and third-party training.

John Kassis, Regional Vice President, Sales, Middle East and Africa, Bombardier Commercial Aircraft, pointed to this initiative as one of Bombardier’s prime

Ethiopian Airlines has won Bombardier’s Airline Reliability Performance Award for four consecutive years objectives in Africa. “We want to help airlines develop their domestic routes linking regional cities with larger centres which act as gateways to the world via an airline’s intercontinental jets,” he said.

Altogether, Ethiopian Airlines, ASKY Airlines and Malawian Airlines operate a fleet of 17 Q400 NextGen aircraft -- the largest on the continent. Another 14 operators from the Mediterranean to the tip of South Africa use another 46 Q400 and Q400 NextGen aircraft, making it the turboprop of choice. Recent additions to the Bombardier family in Africa include Q400 NextGen aircraft operators Air Côte d’Ivoire, Senegal Airlines and RwandAir. Other Bombardier commercial aircraft -- Q100, Q200, Q300 turboprops, as well as CRJ100, CRJ200, CRJ700/CRJ700 NextGen, CRJ900/CRJ900 NextGen and CRJ1000 NextGen regional jets -- are also working hard for their users in Africa. In

total, African customers operate, or have ordered, 115 Q-Series turboprops and 58 CRJ regional jets.

Waiting in the wings is Bombardier’s exciting CSeries aircraft, the all-new 21st century airliner with two models designed specifically for the 100- to 149-seat market segment. The CS100 aircraft with 110 to 125 seats is scheduled to enter revenue service in 2015 and the CS300 with 135 to 160 seats is scheduled to follow six months later.

The CSeries aircraft will offer operators a 15 per cent operating cost advantage, a 20 per cent fuel burn advantage, exceptional operational flexibility, widebody comfort in a single-aisle aircraft and an unmatched environmental and noise footprint.

Among the CSeries customers is an unidentified but current Bombardier aircraft operator in Africa that has signed a letter of intent to acquire five CSeries aircraft.

The 100- to 149 seat aircraft category is expected to account for 48 per cent, or 336 aircraft, of the 700 new aircraft expected to be delivered to African operators between 2014 and 2033, according to Bombardier’s Commercial Aircraft Market Forecast for the period.

The 60- to 99-seat segment is expected to attract 46 per cent, or 322 aircraft and the 20- to 59-seat segment is forecasted to amount for only six per cent of deliveries, or 42 aircraft.

“We continue to improve and enhance our products to make them even more of an asset to their operators,” said Mr. Kassis. “Some of the jets and turboprops offer business-class seating to accommodate growing business traffic and provide seamless service with larger aircraft. We have added an optional passenger-cargo combination configuration and an optional, extra capacity 86-seat passenger configuration

to the Q400 NextGen aircraft.

Enhancements to the CRJ900 NextGen regional jet have resulted in a 5.5 per cent reduction in fuel consumption compared to earlier versions of the CRJ900 aircraft.

The CSeries is also very well suited to the African continent. The CS100, the smaller variant, can be configured as a 100-seat dual class airliner that allows for significant baggage payload and exceptional performance while maintaining a seamless feed to the large narrowbodies. There are simply no better products in their seat segment for operators in Africa.”

The forecast noted that African airlines have historically experienced low load factors in the 70 per cent range, indicating a mismatch between seat capacity and passenger demand. Smaller aircraft with 70 to 120 seats segment in dual class are the right size to support profitable route development.

Supporting the success of Bombardier’s aircraft in Africa is a well established support infrastructure. Operating from the company’s regional office located in the United Arab Emirates, Bombardier Commercial Aircraft’s sales and marketing team is well positioned to provide industryleading solutions to its current and prospective customers.

T +44 (0)28 9045 8444 www. bombardier.com

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VIVO ENERGY

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ith a vision to create Africa’s most respected energy business Vivo

Energy sources, distributes, markets and supplies Shell’s high-quality fuels and lubricants to retail and commercial customers in more than 20 countries across Africa.

Vivo Energy also sells jet fuel to its customers at 23 airport locations across Africa, and is a proud supplier to Ethiopian Airlines.

Ethiopian is growing both its fleet and network around the world

In partnership with Vitol Aviation, Vivo Energy is building its aviation customer

to its portfolio in 2014 – and has now begun focusing on North America.

Fleet expansion

With plans to approximately double its fleet over the next 10 years, Ethiopian strives to maintain its status as Africa’s largest airline. In line with this, it phased-in 16 game-changing aircrafts last year.

At the end of FY2009 Ethiopian’s fleet consisted of just 34 aircraft, including 29 passenger aircraft and five freighters. In order to meet its goal of operating 150 aircraft by 2025, Ethiopian will need to commit to at

least 29 more aircraft. “Assuming the ageing 757 and 767 fleets are retired over the next decade, at least 44 more aircraft will be needed,” stated the company. Furthermore, new orders will be needed to maintain the level of growth targeted by the company.

Supporting the fleet expansion is the Ethiopian Aviation Academy, which in 2014 enrolled more than 1,200 students in different fields including pilots, aircraft technicians, cabin crew, marketing and finance staff and customer service position.

96 aviation technicians, 46 marketing professionals and 48 cabin crew

base across Africa.

We operate to the latest international Joint Inspection Group (JIG) refuelling standards across our network of airports. We also conduct regular inspections of airport facilities to ensure that quality control and the safety of our onsite refuelling operations and processes are adhered to rigorously.

Vivo Energy currently has aviation operations in the following countries: • Cape Verde • Ghana • Ivory Coast • Kenya

With plans to approximately double its fleet over the next 10 years, Ethiopian strives to maintain its status as Africa’s largest airline. In line with this, it phased-in 16 game-changing aircrafts last year

• Mauritius • Morocco • Senegal • Uganda

T +44 1234 904 026

www.vivoenergy.com

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Vivo Energy, creating Africa’s most respected energy business Vivo Energy is the company behind the Shell brand in Africa. We are here to offer customers the very best of Shell’s products and services, including supply reliability, technical expertise, and unmatched customer service, in the countries in which we operate. We have in place industry-leading health and safety standards, and are committed to delivering Shell’s high-quality fuels and lubricants in an environmentally and socially responsible manner.

Vivo Energy also has aviation operations in eight of its markets, selling jet fuel to its customers at 23 airport locations, through its partnership with Vitol Aviation.

A joint venture between Vitol (40%), Helios Investment Partners (40%) and Shell (20%), Vivo Energy represents a unique combination of resources, experience and expertise. With a strong and growing presence across Africa, we have plans to invest further – with around US $300m of capital investment planned in the next three years.

Our local teams have the experience to go beyond meeting initial customer needs. Through access to superior technology, products and related services we are able to add additional value to customers’ operations. In this way we aim to be the first and trusted choice for our customers.

Shell trademarks used under license.

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graduated from the academy last year.

The premier Pan-African Aviation Academy represents the highest international standards and is dedicated to bridging the aviation skill gap on the continent. “The academy is the backbone of Ethiopian’s success and we are continuously investing in the expansion of both its intake capacity and the scope of training it provides.

“As per our vision 2025 strategic roadmap, we plan to scale up our yearly intake capacity to more than 4,000 trainees with a view to cater to the growing needs of the continent,” said Mr Gebremariam.

As a result of continued dedication to an all-round excellent service, Ethiopian was named Airline of the Year by the African Airlines Association (AFRAA) on November 9, 2014, amongst others. “Ethiopian proved to be a multi-award winner in 2014, receiving recognition from more than 12 different bodies, including awards for exceptional leadership as well

Ethiopian Airlines has

won the ‘Airline of the Year’ Award

The Aviation Academy represents the highest international standards

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as training and services,” stated the company.

“We were crowned Airline of the Year due to our consistent profitability and sound strategy, which has enabled us to forge win-win partnerships...

This is the third year that Ethiopian has continued to receive the award from AFRAA,” commented the company.

A bright outlook

Due to several strategic moves, Ethiopian has quickly emerged as Africa’s leading airline in recent years. Most importantly, the group is still continuing to evolve and take a more invested role in setting up joint ventures throughout Africa, Asia and North America.

Corporate social responsibility is a crucial element to the success of the airline, and Ethiopian support some of the most significant events and

48 cabin crew graduated from the academy in 2014

Ethiopian Airlines carried six million passengers in 2014 and is one of only four airlines in Africa with more than five million annual passengers

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The flag carrier plans to again double in size over the next 10 years

causes across the length and breadth of Ethiopia including sponsoring music concerts, supporting individuals, fashion shows, contributing supplies to the Ebola crisis, helping where they can in terms of education, and assisting people both young and old.

By contributing to the spirits of the local communities, Ethiopian hopes to demonstrate its caring nature for the country and the people supporting the economy.

Ethiopian Airlines still faces challenges and obstacles in its quest to again double in size over the next 10 years. But the flag carrier has successfully entered the next phase of its development with a level of scale and efficiency that is rare for the region

By contributing to the spirits of the local communities, Ethiopian hopes to demonstrate its caring nature for the country and the people supporting the economy

and industry. Ethiopian’s willingness to develop aviation across the continent and beyond is noteworthy, in a market where most others have struggled.

This puts Ethiopian in a strong position to cash in on the growth and vast potential that Africa offers.

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After four decades of rapid growth in the ASEAN region, Royal Cargo is now targeting the status of a world-class total logistics provider by investing in the cloud-based cargo solution, CargoWiseOne Writer: Emily Jarvis Project Manager: Tom Cullum

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Unlimited Cargo

Horizons oyal Cargo has spent decades establishing a solid foundation and strong value proposition, in order to build a global network of companies and trusted agents and become recognised as a total solutions provider for cargo transportation and handling.

For 37 years, the Company has demonstrated its ability to capitalise on industry trends and leverage the growth gained to strategically branch-out into new markets across the globe; including Germany, the UK, Singapore, Hong Kong, Vietnam, Cambodia, China, Palau, Guam and the US. Thanks to an economic boom in the Philippines in the early 90s, dictating an influx in demand for infrastructure projects, Royal Cargo has now shifted its focus to strengthening its vast operations and further improving core technologies; particularly investing in a cloud-based cargo solution, CargoWiseOne (CW1), to improve the process and service efficiencies offered to its clients.

With 10 global offices in addition to its headquarters in the

Philippines, the Company is proud to have developed its own network of more than 350 partners and agents in more than 100 countries. “Annual revenue growth figures for the past three financial years stand at an impressive 42 percent, with a gross margin of 43 percent and net income of 45 percent.

Partially a result of the major contracts we won in our project transportation business - but also our investments in technology - this further reinforces our longterm stance in the global logistics sector,� Royal Cargo President and Chief Executive Officer (CEO), Elmer Sarmiento details.

ASEAN integration

In recent years, the Philippines has gained the status of an emerging

Receiving of wind farm hub onto multi-axle trailer at Onri Port, Currimao, Ilocos Norte

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NEWTECH EQUIPMENT SPECIALIST COMPANY

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EWTECH delivers thousands of valuable cargoes and equipment units each year, serving numerous multinational corporations engage in mining, power generation, oil & gas explorations, project contracting & developing, manufacturing, equipment fabrications, brokering and forwarding.

Specialised Logistics Services > Freight forwarding International and domestic, including customs clearance

> Contract logistics Cold chain and logistics covering warehousing and distribution

> Projects and heavy lift transportation > Trucking service > Specialised services Premium Courier, the fast and efficient transportation of high value goods, and pharmaceutical products

> Liquid transportation solutions Including ISO tank containers and flexi tanks

> Crane rental and business process outsourcing

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Premium Courier is the dedicated arm in providing logistics management solutions for pharmaceutical and biotechnology companies

economy, with higher employment levels, low inflation and rising remittances from Filipino overseas workers just some of the elements spurring growth.

Sarmiento further explains: “Considered the world’s largest centre for business process outsourcing, the Philippine economy is driven by the needs of the country, insular consumption and the consequent construction boom, especially in mass housing. We are seeing explosive growth in cities outside of the Metro Manila and there is a resurgence of interest from Japanese companies who are looking to relocate their manufacturing plants from China to the Philippines.”

These wider industry and economic performance indicators are affecting Royal Cargo’s business in ASEAN in an extremely positive way, resulting in investment into regional expansion and the opening of a new branch in Singapore.

“Further integration of the Philippines into the ASEAN region has resulted in the country gaining

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Dealing with cargoes as heavy as 90 tonnes, as long as 15 metres, as wide as six metres, and as high as 4.5 metres; NEWTECH trucks are renowned and recognisable not only for their striking orange and blue signature colours but also for their competitiveness and quality of services, and their competent staff and crew who devote time and effort to deliver units in the cheapest, safest and quickest way at all times.

The Company’s current success is a culmination of an eventful history starting in 2006 as NEWTECH EQUIPMENT SPECIALISTS COMPANY was established to formalise the hauling activities of Oro Villa Construction.

From 2006-2007, rampant buying by exporters of heavy equipment in the Philippines made a name for NEWTECH to be known in the entire Luzon Areas.

Concurrently, Maxima Machineries, an authorised dealer of the Komatsu brand, tapped the exclusive services of NEWTECH for the delivery of brand new equipment to its clienteles all over the Luzon and Visayan regions.

In late 2008, NEWTECH also earned the trust and confidence of Monark Equipment, an exclusive distributor of Caterpillar, and has been one of its heavy haulers since then. Simultaneously, Ericsson Telecoms also contracted NEWTECH for their entire Luzon Projects.

NEWTECH auspiciously managed to position itself logistically as one of the top 20 heavy haulers in the Philippines towards the end of 2008.

T 63 02 7769010 up to 12 E newtech2006@yahoo.com neuteq2009@rocketmail.com

www.newtech-equipment.com.ph

NEWTECH EQUIPMENT SPECIALIST COMPANY

WE MOVE YOUR VALUABLE CARGOS & EQUIPMENT CHEAPER….FASTER…SAFER

We are equipped to mobilise or demobilise:

• Heavy equipment (Construction or Industrial) • Oversized pallets/cargos • Standard/Hi-cube container vans, ISO Tanks • Bitument tanks, Chemical tanks • High voltage transformers / Towers / Power generators • Industrial machinery & equipment

Newtech Equipment Specialist Company FAX: (632) 776 9010 -13 TEL: 0932 - 8602057 0928 - 5067457 0918 - 9915100 newtech2006@yahoo.com nauteq2009@rocketmail.com

Owned & operated by:

Nueteq Trucks & Trailers Co., Inc. 4247 Fastrack 2 Avenue, San Agustin Village, Moonwalk, Paranaque City, Philippines, 1709

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Blade trailer carrying a wind farm blade (L 49.55M x W 2.94M x H 3.65M) going up the hill in Brgy, Caparispisan, Pagudpud, Ilocos Norte

Awards ROYAL CARGO was named the Best Logistics Service Provider of the Year by Frost and Sullivan in 2015. Other awards include the Best Oversized Cargo Transporter in the Philippines and the Best Cold Storage Operator in the country in 2006, 2008, and 2009. The 3PL division bagged numerous awards from clients, including the Best Services Provider in Process Meats and various Goal-Zero Incident awards

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its status as a major hub for trade,” Sarmiento highlights. “However, this has placed increased pressure on the ports, and the port congestion experienced in Manila last year has put a dampener on attracting increased trade. However, I am confident this challenge will be overcome and we as a Company have positioned our agents to cater for the expected increase in inter-ASEAN trade,” he adds.

In order to capitalise on these regional trade prospects, the Company is expanding its cold storage offering, from 9,000 to 17,000 pallet positions in an investment worth US$ 18 million. “We remain focused on our newly signed project contracts and developing the branches we have in Visayas and Mindanao into self-sustained locations capable of generating their own revenues.

This involves ensuring that we have highly technical and skilled workers in position across the region,” the CEO explains.

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CargoWiseOne

Technology plays a very important role in Royal Cargo’s commitment to provide the necessary tools to optimise productivity and keep up with the demands of the global market.

“Ultimately, these investments in IT are there to benefit the customer and allow us to respond faster to their needs. So we also utilise technology to support our internal business systems, communications and data exchanges with our customers and partners,” Sarmiento summarises.

After years of research and significant investment, Royal Cargo became an early industry adopter of cloud computing, and has recently started to implement its CW1 cloudbased end-to-end solution; targeting the integration of all of the Company’s local branches, global operations, customers and partner agents across the world. “The software is designed to streamline our processes and increase the efficiency, visibility

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TMW

TMW provides express customs clearance for airfreight cargoes in Manila. A premium service customized for critical air shipments with the following key features: • FAST: No time wasted. Cargo is released 3 hours from arrival at Manila airport • NON-STOP: 24/7 operations to enable customs clearance during night time, weekends and holidays • COMPLETE: One-stop cargo clearance facility with dedicated team of Customs officials deployed at the TMW warehouse facility This service is suitable for all airfreight cargo consignments without limitation on weight, size, volume or value.

Telephone: +63 2 879-6294 Telefax: + 63 2 879-6297 Email: tmwoffice@tmwol.com

Royal Cargo P3, Ninoy Aquino Avenue corner Multinational Village, Paranaque City, Metro Manila, Philippines

Michael K. Raeuber, CEO & Company Founder After establishing Royal Cargo in 1978, Raeuber has spent the past four decades fine-tuning his business into the world-class logistics service provider it is today. His determination and passion to succeed has been filtered throughout the Royal Cargo team and is reflected in the Company vision and mission. and profitability of our operations. It also amplifies our capability to provide the best possible service to all of our clients,” says Sarmiento.

Once data is added to CW1, the information is instantly accessible across Royal Cargo’s worldwide operations. All data and information is hosted in three data centres across the Asian continent and is stored in the cloud, with remote access 24-seven. “The system simplifies the complex and repetitive workflow of the logistics operation and in turn, reduces the margin of error,” he adds.

Design, supply, install & commission

Processing Plants, Coldstores and Ice Plants Sales of: Compressors, Blast Freezers, IQF Freezers, Chillers and “Logix” Refrigeration Energy Management (REMS)

We Deliver Solutions Refrigeration Control System

Exclusive distributor of Logix in the region.

Reducing Energy Use By Up to 40%

www.jandctrade.com.ph inquiry@jandctrade.com +63 2 3766085

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In recent months, the Company has migrated its email communication system into CW1 by working together with Microsoft. “This is to ensure that we achieve the best workflow levels possible, in the most reliable and secure environment to provide a more streamlined service to our valued customers and stay ahead of the competition.

“Moreover, other internal documents are integrated within our cloud system including those relating to accounting, along with an ecommerce solution that allows us to better manage our sales and customer relationship management (CRM) services,” the CEO highlights.

Mobile technology

Further enhancing its invested interest in the best solutions for its customers, Royal Cargo has utilised mobile technology in order to provide customers with an additional visibility tool that enables them to track and

Royal Cargo’s door-to-door liquid transportation complies with the highest environmental and safety standards set by the International Maritime Organisation

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...we will continue to look closely at future opportunities we can take advantage of in the technology space in order to maintain the best efficiencies possible

trace their shipments via a smartphone application. “It is important that we keep up with our customers’ digital lifestyle, therefore we equip our delivery personnel with smartphones so they can capture and submit critical information including actual date, time and location of where their shipment was delivered, e-signature of the consignee, plus a real-time photo taken when the shipment was received,” says Sarmiento.

By continuing to find ways to improve internal and external policies and processes, Royal Cargo has been able to sustain momentum in a growing global logistics market.

The Company’s CEO puts such strong growth down to “Royal Cargo’s aggressiveness, full management support and seamless execution”.

He concludes: “With a continuous improvement plan revolving around the continuous economic growth of the Philippines and ASEAN region and its presence on the world stage, we will continue to look closely at future opportunities we can take advantage of in the technology space in order to maintain the best efficiencies possible.”

Royal Cargo’s international and domestic freight forwarding division has provided a competitive sea and air transport services for more than 30 years

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B R I N K ’ S

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Cashing in on

SECURE s the world’s leading provider of secure logistics for valuable commodities, Brink’s’ success in the Southeast Asian region would seem something of a formality, but via a core philosophy of continuous improvement and a dedication to providing multi-sector solutions, the Company refuses to rest on its laurels as it embarks on its latest diversification.

Established in the region in 1989, Brink’s has developed a proud heritage of service, offering integrated secure solutions at every level within its customers’ value chain process, across six highly secure storage facilities. These services span inventory management - such as storage, sortation, and pick & pack operations to complex domestic and international distribution services. Subsequently, Brink’s has been rewarded with responsibilities including the role of approved vault operator for SGX (Singapore Exchange) and ICE (International Commodities Exchange) Precious Metals trading inventories.

By blending more than 155 years of global risk management experience with new technologies and operating systems, Brink’s can offer marketleading solutions to drive efficiency while enhancing safety and security within every client’s business.

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Diversification Brink’s’ influence in Southeast Asia has replicated the global Group’s ongoing success, while remaining committed to local demands via a recent focus on cash processing and ATM cash management Writer: Matthew Staff Project Manager: Tom Cullum

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B R I N K ’ S

G L O B A L

S E R V I C E S

S I N G A P O R E

The most innovative and efficient end-to-end logistics solutions

Many Singapore-based corporations operating within the valuable sectors have benefited from Brink’s renowned ability to provide the most innovative and efficient end-to-end logistics solutions spanning such a vast range of markets.

Baskaran Narayanan, Singapore Country Manager

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Enhanced service levels applied to cash processing

Our technological expertise means we can provide additional asset management services while increasing operational efficiencies across our customers’ ATM network

“In terms of our recent business expansion, we have been looking extensively into the cash processing services and the ATM cash management sectors,” explains Baskaran Narayanan, the Company’s Country Manager for Singapore, Malaysia and Indonesia. “These types of services were already in the marketplace, however the banks were looking for an enhanced service levels and that’s where we came in.

“Our technological expertise means we can provide additional asset management services while increasing operational efficiencies across our customers’ ATM network.”

As a result, Brinks has increased the number of ATM machines under its management three-fold in 2015, with a further doubling, year-on-year expected by the end of 2016.

Narayanan adds: “We have grown quite significantly in both the ATM and

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stablished in 1988, Kaloti Precious Metals (Kaloti) has grown to become one of the world’s largest, privatelyowned, gold and precious metals refiners and trading houses; renowned throughout the world for quality, reliability, responsible sourcing and customer service.

Strategically based in Dubai, considered a global gateway to the east and west, Kaloti has registered its operations under the Dubai Multi Commodities Centre (DMCC) Free Zone, enabling the Company to provide comprehensive solutions for the physical precious metals industry in an international market setting.

As a family-run Company, we place emphasis on building strong relationships with our valued customers and partners across the global to ensure long-term sustainability.

Whether it is for professional traders, wholesale gold dealers or future investment, we offer a wide range of trading and brokering services for precious metals through our Dubai office; where we run trading desks around the clock.

These include: spot, forwards & options, location swaps, hedging structures, price risk management, OTC margin trading, foreign currency pricing models and EFP trading.

Kaloti source gold globally and in varied forms; including mined gold, scrap gold, jewellery and pure gold. It is our policy and practice to maintain the highest standards of ethical conduct, to comply with all applicable laws and to do business only with persons who themselves abide by law and ethical principles.

Moreover, Kaloti has full-service assaying facilities in Dubai, Hong Kong, Sharjah, Singapore and Miami that provide test results within 24hrs.

From raw materials to minted bars, Kaloti can ensure a reliable transportation by air, across land, and overseas to bridge the gaps for our customers across the globe.

Our dedicated team of experts handles precious metals logistics day-in, day-out. By managing all aspects of the supply chain, we track each and every delivery, reducing lead times along the way.

Gold refining In 2016, our new state-of-the-art refinery will open in Dubai; capable of refining thousands of kilograms of gold bars at impressive purity levels of 999.99, 999.9, and 995, as well as other precious metals including bars, ingots and coins. It will be a combination of innovative technology and fully automated production methods with European expertise.

With a production capacity of 1,400 tonnes of gold and 600 tonnes of silver, the new refinery will be one of the world’s biggest.

Believing in change We are a dynamic organisation that believes in change and recognises the importance of innovation. We look into the future with an eye on further expanding and institutionalising the business, improving our product offering, and continuing to seek international standards and accreditations from the world’s most recognised associations.

Our partners include leading global logistic companies, reputable worldwide airlines, and renowned security service providers such as Brinks.

www.kalotipm.com.hk www.kalotipm.com

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LOGAM MULIA

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T Aneka Tambang (Persero) Tbk, a leading mining and minerals processing Company, owns the Logam Mulia Precious Metal Refinery, Indonesia’s only major gold refiner and bar manufacturer.

The Refinery, located in east Jakarta, issues London Good Delivery 400 oz bars and 12 smaller -sized cast and minted bars that are branded with the Logam Mulia official stamp. The bars are traded within Indonesia, as well as internationally, with kilobars mainly exported to Southeast Asia, Hong Kong, India and Australia.

Since 2013, the Refinery has significantly expanded, opening 12 gold boutiques across Indonesia, with plans to further increase these distribution channels heading into 2016. The boutiques are located across key cities including; Medan, Palembang, Banjarmasin, Balikpapan, Makassar, Bali, Surabaya, Bandung and Jakarta.

end-to-end cash management areas, which includes picking up branch and retail cash, and integrating that into our overall cash solutions portfolio.”

Market leader

The wider Group’s ability to provide market-leading innovative solutions to diverse multi-market environments, while constantly looking to enhance both reporting and security within their respective supply chains, has been a leading factor in its successful expansion to more than 100 countries.

This has seen Brink’s secure a marketleading position within the region for currency movements.

“We are the market leader across Singapore, Malaysia and Indonesia leveraging our international knowledge and experience, and delivering the highest levels of customer service for valuable storage, cash processing and distribution both domestically and across the region,” Narayanan says.

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While we leverage from the wider Brinks Group, we have domestic strongholds and domestic organisations here in Singapore to ensure we have both the global expertise and the local competitive advantage

In addition, last year the Refinery tapped into the jewellery business under the Preferential Tariff Scheme, ASEAN India Free Trade Agreement, adding a further skillset to its repertoire.

After launching a depository programme in 2014 called “Brankas”, short for”Berencana Aman Kelola Emas”, customers can now save gold purchased in a Logam Mulia deposit box and become an accountholder, providing the flexibility to top-up the gold deposit at their convenience.

In 2015, the Refinery launched a series of collectible gold minted bars called the “Batik Series”. The Batik Series is inspired by the intangible heritage of Indonesia which is traditionally written on clothes and has become the pride of Indonesia. People can buy the Batik Series now in Logam Mulia gold boutiques.

www.logammulia.com

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FURNISTEEL

F

urnisteel is an established onestop shop for your renovation, open plan system furniture and racking systems. The concept was developed for the commercial and industrial sectors to renovate and furnish their premises in a hassle-free manner.

Our team offers technical and functional support with hands-on experience to ensure the most effective and professional service is rendered. There is no job too big or too small.

If you need it, we can do it!

T +65 6547 4369 E sales@furnisteel.com.sg

www.furnisteel.com.sg

PT ADVANTAGE SCM

P

T Advantage SCM is a leading cash management Company in Indonesia that was established in November 2004, focusing on cash and valuables management services.

Complementing the rapidly rising financial operation, other sectors falling under Brink’s’ remit - both globally and, by proxy, in Southeast Asia - include mining, diamond dealers, jewellery, manufacturing, printing, government operations, airlines, technology and precious metals.

Across each of these sectors, Brink’s’ renowned portfolio of services are available, spanning secure logistics, walk-in service centres, trade show services, evaluation centres, storage services, inventory management, customs clearance, brokerage, currency processing and warehousing to name just a select few.

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On December 2013, the Company entered an agreement with Brink’s Global Services (BGS) and became the partner serving BGS’ Indonesian operations.

The Company has a network of 31 full-branches and 21 service outlets, located in 50 cities across Indonesia.

In terms of its cargo business, PT Advantage SCM is servicing national and multinational banks and other companies including mining companies on their valuables logistics such as bank notes, bank cards, gold bars, jewellery, silver, holograms and pearls.

Precious metals is a key sector within the Brink’s portfolio

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Your solution for

storage, furniture systems & renovations!

Tel: +65 6547 4369 Email: sales@furnisteel.com.sg www.furnisteel.com.sg

- Cash In Transit - Cash Processing - ATM Cash Replenishment and First Level Maintenance - International and Domestic Valuables Cargo Services

“BE PRO CURE IT”

Headquarters: Jalan Cideng Barat No. 48 – 49 Central Jakarta 10150, Indonesia

BE: Brand and Excellent PRO: Professional CURE: Customer Relation IT: Integrity and Trus

Phone: +6221-3802469 Fax: +6221-3805762, +6221-3522033 Email: cargo@advantagescm.com Website: www.advantagescm.com

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Competitive advantage

Brink’s’ competitive advantage is understanding the unique local and regional challenges and how they impact global market product offerings to ensure the most robust and secure value-add services are delivered to the total satisfaction of its customers.

Furthermore, utilising its existing facilities across Singapore enables local teams to meet and fulfil all customer requirements.

“Our main office, Enterprise One, is in a self contained secure area and looks after the entire domestic and global service side,” Narayanan notes.

“Our second facility, Northstar, looks to support storage and cash services.

Finally, our state-of-the-art facility at Le FreePort in Singapore is used for the storage of precious metals and has industry-leading levels of security.

“While we leverage from the wider Brink’s Group, we have robust domestic operations here in Singapore

Industry-leading levels of security

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As an international Company we are able to bring in our technical knowhow and introduce technologies, while our experience in being a market leader is applied very well in the Singapore market

to ensure we have both the global expertise and the local competitive advantage.”

Other market differentiators come in abundance, both as a consequence of the Company’s international reputation and its clear local capabilities, stemming all the way from pricing, to compliance levels, to customer collaboration.

Narayanan adds: “As an international Company we are able to bring in our technical knowhow and introduce technologies, while our experience in being a market leader is applied very well in the Singapore market. Beyond that, the brand name alone carries so much weight for us in the industry.”

Sustainable future

Brink’s’ goals for the next stage of its regional development will once again see a vigilant assessment of new potential market sectors making their

The global Brink’s name carries huge weight in Singapore

S H I P P I N G

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t: 6664 8136 e: sales@innotec.com.sg www.innotec.com.sg

Singapore’s leading security specialist

reliabledependablescalable product

people

technology

preferred security system provider of Brinks

mark across Southeast Asia.

Much in the same way that ATM solutions and financial management services have taken precedence in 2015, it is pharmaceuticals that Narayanan expects to take-off for the Company moving into 2016.

The Country Manager says: “We are always looking to diversify and expand in new areas and having seen the movements of pharmaceuticals across

As a niche player we have many, many future opportunities to realise, and the foundations are in place to build a longterm, sustainable future

Europe and North America, we see Singapore as a hub for the sector, and an area we can really have a positive influence on.

“Similarly, in Malaysia and Indonesia, we will be looking into more security solutions; leveraging the good work we have done in addressing this big issue in Singapore to meet the same demand in these two countries.”

To facilitate such expansions, the Company will also embark upon a series of investments in its fleet of vehicles, as well as into its premises to ensure it can meet the demands put upon Brink’s, both internally and by its customers; all of which will gear the business up for further sustained success in the future.

Narayanan concludes: “We are fully committed to keep this region sustainable in terms of its growth. As a niche player we have many, many future opportunities to realise, and the foundations are in place to build a long-term, sustainable future.”

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TELL US YOUR STORY

AND WE’LL TELL THE WORLD AFRICA OUTLOOK, Asia Outlook and Europe & Middle East Outlook are digital and print products aimed at boardroom and hands-on decision makers across a wide range of industries around the world.

With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of these three significant regions.

Transportation and shipping have featured heavily under our ‘logistics’ umbrella within our magazines’ profile showcasing sections in recent years, with industry leaders including Ethiopian Airlines, Maersk, Royal Cargo and Brink’s all having enjoyed the COMPLETELY FREE coverage we can provide across both digital and print platforms. Their success stories have subsequently reached a combined monthly readership of more than 700,000 people worldwide.

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To get involved, please contact Outlook Publishing’s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. O U T LO O K P U B L I S H I N G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

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