Outlook Portfolio - Retail

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P O R T F O L I O SPAR DISTRIBUTION

COFFEEWORKS 44 Thailand’s leading coffee shop roaster delivers to more than 500 outlets, nationwide

LOWVELD 12 Catering for one of Africa’s biggest supermarket chains

VIRGIN ACTIVE SA 4 Challenging the norm through motivation, encouragement and inspiration

P R O M O T I N G

ATTAFRICA 34 Building a long-term, continental vision

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THEY TOLD US THEIR STORY

A N D W E TO L D THE WORLD

FOR MORE than two years now, some of the most renowned names in global retail have been telling us their story and, in turn, we have told the world.

The companies above represent just a small sample of the businesses to have benefitted from the free exposure we provide across both digital and print platforms, as well as a free, bespoke marketing brochure and an unparalleled forum for attracting new investment and networking opportunities.

W W W. O U T LO O K P U B L I S H I N G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

W E L C O M E Our Outlook on Global Retail

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Under the Outlook Publishing umbrella R E T A I L and spanning three of the most developed and innovative regions on the planet; Africa Outlook, Asia Outlook and Europe & Middle East Outlook strives each and every month to bring the very latest news, trends and success stories across the full array of industrial sectors.

Retail has long been an instrumental and fascinating topic of discussion as P O R T F O L I O part of these continuously evolving publications, featuring heavily in both our front-of-book section as well as our core company profile showcase.

The latter facet is where we pride ourselves especially, leading to the inclusion of some of the world’s most prominent players in the retail domain, as documented in this portfolio.

In Africa, Spar Distribution, AttAfrica and Virgin Active have all provided critical insight into the most pressing industry trends engulfing continental retail.

Meanwhile, global heavyweights, Morgan Motor Company have benefited from our digital and print offering in the EME region. The significance of the sector in Asia has similarly been reflected through a plethora of feature profiles, including the success story of CoffeeWORKS, as seen within this assortment.

These examples, and this portfolio as a whole, provide just a small sample of the extensive coverage we have provided the retail industry’s leading protagonists over the past two years, and with the Outlook Publishing name fast-spreading throughout the sector’s consciousness via numerous media partnerships and event collaborations, there has never been a better time to join these industry heavyweights in enjoying the same unparalleled levels of exposure.

Reaching 165,000 monthly readers in Africa as well as a further 190,000 in Asia and 380,000 in the EME region, retail has been one of the most prominent sectors throughout Outlook Publishing’s growth, so please do take a look at this brochure as proof of what Matthew Staff we can offer, so that we can, in turn, Editorial Director, Outlook Publishing continue to give back to the industry.

SPAR DISTRIBUTION

COFFEEWORKS 44 Thailand’s leading coffee shop roaster delivers to more than 500 outlets, nationwide

LOWVELD 12 Catering for one of Africa’s biggest supermarket chains

VIRGIN ACTIVE SA 4 Challenging the norm through motivation, encouragement and inspiration

P R O M O T I N G

ATTAFRICA 34 Building a long-term, continental vision

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EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Emily Jarvis emily.jarvis@outlookpublishing.com

PRODUCTION Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Sales Managers: Eddie Clinton eddie.clinton@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Project Manager: Callum Philp callum.philp@outlookpublishing.com

ADMINISTRATION Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Admin Assistant: Sophia Curran sophia.curran@outlookpublishing.com Office Manager: Katie Park katie.park@outlookpublishing.com Web Design: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

www.africaoutlookmag.com www.asiaoutlookmag.com www.emeoutlookmag.com Africa Outlook Asia Outlook EME Outlook Africa Outlook Asia Outlook EME Outlook

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ACTIVE

Virgin Active is flexing its muscles in Southern Africa, boosted by an owner who considers local enrichment a priority, and an industry standing recently bolstered by its attendance at Retail Congress Africa Writer: Matthew Staff Project Manager: Callum Philp

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he Virgin Active SA (VASA) footprint was established in 2001 when Nelson Mandela phoned Richard Branson to ask him to save thousands of jobs by taking over the liquidated Health and Racquet Club. Branson agreed and set in motion what was to become one of South Africa’s most loved and instantly recognisable brands.

Virgin Active’s success has been built on a strategy that focuses on three key factors: Location; the use of precise demographics to ensure the clubs are situated in large catchments where the demand will support building large facilities. Value: large facilities allow the company to drive economies of scale which provide the opportunity to offer outstanding value for money with comprehensive multi-use facilities at competitive prices. Service; Virgin Active is a dynamic business with one of the world’s most recognisable global brands, which enables the company to attract great people who are very passionate about customer service.

An effective recruitment, performance and talent management process is critical to the success of the business, with emphasis placed

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on proactive identification of future talent that supports the organisation’s strategic plans and championing of VASA’s values. In turn, the Company proved to be an extremely attractive business proposition.

Classic Collection

In April, 2015, CVC and Virgin Group announced that Brait had acquired a controlling interest in Virgin Active in

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a transaction that put an enterprise value on the business of £1.3 billion.

Brait’s experience in long-term global investments, as well as in Virgin Active’s biggest market, South Africa, fitted with Virgin Active’s aspirations for international growth in both emerging and developed markets, and would enable the Company to accelerate its proven strategy.

Today, Virgin Active South Africa is

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one of the success stories in the global portfolio with 122 clubs in SA, across a broad consumer offering consisting of three tiers.

At the apex is the luxury Classic Collection; a portfolio of clubs designed for health and wellness enthusiasts who want year-round access to the latest fitness trends and innovations in a luxury health club environment. Members are also able

Richard Branson recently revisited his African legacy

to enjoy reciprocal access to other Classic clubs around the world, making membership a true passport to luxury.

In South Africa, Virgin Active has three such clubs with two further clubs in the pipeline for 2016.

All told, Virgin Active has 112 Health Clubs, on average more than 3,200 square metres metres in size, and

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constituting the largest proportion of the estate’s offering. These double storey health clubs offer a wide range of activities under one roof, from top quality cardio equipment and specialist cycles, four to eight-lane heated pools or a more gentle style of exercise, such as yoga and Pilates. The majority of these clubs also offer a Club V facility for children and are geared towards active play and growing membership from an early age.

Gym made easy

Virgin Active’s latest innovation was launched in mid-2014. Billed as “gym made easy”, the new Virgin Active RED clubs offer South Africans in the emerging market an enticing value proposition while delivering the latest and most innovative equipment. Seven clubs were opened between mid-2014 to the end of 2015, and eight to 10 more are planned in 2016 with a similar number in the pipeline for several years thereafter.

One RED club celebrated a ‘red letter’ day in November with a visit to RED Jabulani in Soweto from Sir Richard Branson. The brand CEO,

who last visited four years ago for the launch of the first Virgin Active Health Club in Soweto, said he was “thrilled to be back and to experience the infectious atmosphere and energy of the club, the staff and the members”.

“This is an exciting new market for Virgin Active,” agrees Managing Director (MD), Ross Faragher-Thomas.

“An opportunity for all South Africans to join a club that caters to their financial and health needs.

“This doesn’t mean low cost, but rather clubs geared around a unique consumer category underpinned by the strong Virgin brand.”

In 2016, Virgin Active SA will open a further eight to 10 Virgin Active RED clubs and two Classic Collection clubs; one at the iconic new precinct at the V&A Waterfront, Cape Town and one in Pretoria, Gauteng province.

Faragher-Thomas sees the strong growth as a result of opportunities offered by South Africa’s diversity: “We understand that South Africa is unique and have made it our business to understand our members, what works for them and then cater to them.

The existing population is transitioning

BAM ARCHITECTS

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am Architects is a Cape Town based architectural practice providing its clients with a full spectrum of innovative and cutting-edge services across a wide geographical footprint.

Founded in 1992, the practice boasts a significant depth of expertise in commercial property ranging from large corporate offices, high rise buildings, apartment blocks, industrial, healthcare, heritage and leisure facilities.

Bam Architects is proud to partner with Virgin Active where it was instrumental in developing the Virgin Active Red concept and the practice continues to work closely with Virgin as it pursues its ambitious growth strategy across a range of formats.

For more than 23 years Bam Architects have successfully delivered innovative solutions for a wide variety of clients throughout the subcontinent. Not only does this speak volumes about longevity, but as well as its sustained ability to perform creatively at the highest level over this period.

Bam Architects are driven by a philosophy of unique solutions for each individual project, which is ultimately connected to context and function rather than per-determined stylistic ideologies.

We believe that high quality architecture results from the continuity of the design process and intensive dialogue with the client, professional team, contractors and end-users.

We continuously make the business case for good design through the belief that creativity shouldn’t cost more.

CHRISTIAN BAM – Principal

T +27 21 4656007 E info@bamarchitects.co.za CSR is a pivotal facet of Virgin Active SA’s ongoing operations, with its Future Crew programme one of many local enrichment initiatives

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ryx GROUP offers a vast array of specialised cleaning and hygiene services to a host of clients across diverse industries. These include - but are not limited to – the retail, hospitality, health, commercial and industrial sectors. The oryx GROUP team is confident that the group will continue to make its mark, offering value-added excellence to a broad crosssection of industries. With a track record spanning two decades, oryx GROUP Managing Director, André Vermaak is confident of the Company’s ability to deliver.

T +27 11 453 1111 E andre@oryxgroup.co.za

www.oryxgroup.co.za Helping to promote a healthy, balanced lifestyle for South Africa’s youth

through LSM levels and we have ensured that our clubs are positioned to attract each market segment.”

Exportable formula

Virgin Active has had a significant impact on how South Africans view health and wellness. The clubs have become ‘third spaces’ (after the home and the office) and as such, have become destinations for much more than just getting fit. It is a place where families sign up to share a journey of wellness. The clubs have become a truly open and welcoming South African space.

Every year, new products are designed and launched to not only reflect global trends but to create a unique South African offering.

Notable products over the years have included The Grid, an innovative programme based on high intensity interval training designed to get people moving better, faster and more effectively using six primal

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By engaging these learners in sport and sharing knowledge, Future Crew can also identify, harness and tap into their raw talent and help create job opportunities

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Our healthy relationship

ensures hygiene of the highest calibre The Oryx Group is proud of its longstanding association with the Virgin Active Clubs across Southern Africa. We are passionate about promoting a healthy environment in which to work out, and do so by offering a seamless hygiene solution.

The Oryx Group offers a one-stop solution from Oryx Health & Hygiene cleaning the clubs to Design Hygiene supplying all the hygiene and cleaning related products to all the clubs. The hygiene products include the water fountains, soap dispensers, hair dryers and the list goes on.

Our hands-on management style and a highlytrained workforce set us apart as a true one-stop hygiene solution.

oryxGROUP. making our MARK. doing it DIFFERENTLY.

Tel: 011 453 1111 andre@oryxgroup.co.za www.oryxgroup.co.za

Mbatha Walters & Simpson is proud to be associated with Virgin Active Mbatha Walters & Simpson Pty Ltd: An empowered consultancy with well over 80 years’ experience in the African continent, specialising in the built and construction industry.

MWS offers a tailored professional service that ranges from site acquisition up to and including handing over a fit for purpose completed project.

We pride ourselves for getting it right, on time and within a set budget.

Our service includes amongst others Quantity Surveying, Construction Cost Management, Lenders and Donors Agency Consultancy, Client Representative and Facilities Planning and Management. Our doors are opened countrywide for your project immediate assistance.

Virgin Active clubs boast an extensive array of state-of-the-art fitness equipment

Johannesburg Tel: + 27 11 234 2696 JHB@MWSQS.CO.ZA

Cape Town Tel: +27 21 423 6200 CPT@MWSQS.CO.ZA

Durban Tel: +27 31 310 6400 DBN@MWSQS.CO.ZA

Petermaritzburg Tel: +27 33 347 0035 PMB@MWSQS.CO.ZA

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movements. Classes combine strength, cardio and flexibility with members working out at their own pace and level.

This formula has also proved highly ‘exportable’ to neighbouring African countries for several reasons.

Botswana’s proximity to South Africa, the fact that the country’s economy is stable and flourishing, and the added incentive of government and business leaders being extremely welcoming to Virgin Active, were all compelling reasons for Virgin Active’s first foray into Africa after the success of its Namibian operation.

Many countries now have the potential to host the Virgin Active brand in the future; particularly those with growing economies, stability and a real desire to make activeness a part of their lives. Virgin Active’s next destination will be Kenya, a development in the pipeline for 2016.

A Force for Good

From a corporate social responsibility perspective, Virgin Active has embarked on a journey termed ‘Business as a Force for Good’. As a force for good, any actions must be simultaneously environmentallysound, socially-just and economically sustainable.

Business as a Force for Good is a strategy focused around creating opportunities to collaborate with as many stakeholders as possible to create synergies that impact people and the planet in a positive way, from suppliers to strategic partners and all the way through to members and staff.

One of the most significant partnerships between Virgin Active’s Business as a Force for Good division and a supplier has been with Damascus Fitness Equipment, who supplies more than 180 fitness outlets in

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Branson’s recent visit to Soweto was in aid of celebrating the success of the Jabulani gym

South Africa. Virgin Active officially became Damascus’s enterprise development partners in 2013.

Faragher-Thomas says: “We could see that our Company could play a strong role in growing and creating jobs, which is integral to our Business as a Force for Good strategy.

“In turn, using a local upholsterer that maintained international standards meant we were spending less on

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importing goods with the added benefit of a better, faster service.”

Virgin Active is also the official Health Club partner of SA rugby and cricket teams, the Springboks and the Proteas, as well as the SA men’s and women’s hockey teams. The Company strongly supports up-and-coming community sports stars and para-Olympians to help these sportsmen and women excel in their sports by giving them full access to their increasingly successful health clubs.

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Spar THE BEATING HEART OF

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SPAR Distribution Lowveld oversee logistic ser services to twenty nine SPAR stores eighteen SuPERSPAR’S, twenty seven Tops liquor stores, eleven Savemor stores, and two pharmacies in the Lowveld region Writer Matt Bone Project Manager Callum Philp

PAR Lowveld is one of the six main distribution centres for SPAR South Africa, one of the biggest supermarket chains in Southern Africa. SPAR Lowveld offers a full range of services to: 29 SPAR stores 18 SuPERSPAR’S, 27 Tops liquor stores, 11 Savemor stores, and 2 pharmacies in South Africa’s Lowveld region, ranging from komati in the east of the region, to Carolina in the west, and Phalaborwa in the north, as well as in Swaziland and Mozambique.

These services include a full marketing function (buying of grocery items at competitive prices which are then passed on to the stores themselves), advertising and promotions, retail operations management advice (include in-depth financial advice and services), store development assistance and logistical services.

The objective of SPAR Lowveld is to put independent small, medium and

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large retailers in a position to compete with the major chains, as well as dominate the convenience markets. Whilst their core businesses are is product procurement, warehousing and distribution services, they exist to service independent retailers operating under one of the SPAR banners. Their focus is the development and support of these independent retailers to be the best operators in the markets they serve in terms of retail offering, exceptional customer service, and meaningful community involvement.

Rob De Vos, Divisional Managing Director for SPAR Lowveld division, states that although Lowveld is the smallest of the six SPAR divisions,

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The objective of SPAR Lowveld is to put independent small, medium and large retailers in a position to complete with the major chains, as well as dominate the convenience markets”

it does not stop them expanding their market where possible, as long as it is strategically viable: “When it comes to bringing the SPAR brand to new regions, we do not just walk into a new area and set up shop.

We spend a great deal of time strategically looking at the best locations and places where the SPAR brand can flourish, and of course sourcing suitable store owners.”

In 2009, SPAR Lowveld moved into Mozambique and by December, began to distribute goods to their flagship store. Now, SPAR has three stores, all of which have been well received, so much so that SPAR plans to open an additional five stores in Mozambique over the next two years.

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Cross Border Challenges

When it comes to expanding a business across country borders, challenges do arise that may have long term impacts on the viability and success of company expansion.

Even though Mozambique borders with South Africa and the two countries have a good relationship, SPAR Lowveld have had to negotiate several key challenges both in logistical and social terms, in order to create a new network in-country. Lowveld distribution centre is only 180km from their current stores in Mozambique, and this has made transporting goods into the country more viable.

Mozambique as a country is going through a phase of infrastructure rebuilding, including the repair, upgrade and new development of roads, and this has assisted in terms of logistical operations. “We found there was a lot of red tape to traverse in order for us to open our first SPAR store in Mozambique, mostly concerning the transportation of

We spend a great deal of time strategically looking at the best locations and places where the SPAR brand can flourish, and of course sourcing suitable store owners”

goods across the Mozambique - South Africa Border. It has been a big learning curve for us, but when we look at what we have achieved after moving into the country, it was worth the early setbacks,” remarks De Vos. The social challenges faced by SPAR were not as problematic as the border regulations, but still required

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Rob De Vos, Divisional Managing Director of Spar Lowveld

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Renew Hair Colour is a revolutionary formula providing intense energetic hair colour for the real and modern woman!

INECTO PLUS BRINGS YOU EASY, FLAWLESS, COLOUR APPLICATION

renewS Colour Lock infusion technology blended with milk protein and aloe vera extract penetrates the hair shaft dispersing colour from the inside out providing healthy looking hair with intense, vibrant colour.

Mixing colour has never been so easy. ineCto pLuS has an advance non-Drip Colour Crème & a Crème Developer, which when mixed forms a thick creamy paste that does not drip onto your skin and clothes when applying the hair colour.

renews permanent hair colour crème provides up to 100% grey coverage in one easy application.

SQUEEZE, SHAKE & APPLY! easy Flawless application in 3 simple steps:

its unique non-drip formula makes colouring at home easy, accessible and hassle free. the aloe and protein conditioner nourishes refreshes and rejuvenates dull tired hair leaving you feeling confident and renewed.

STEP 1: Squeeze out the colour tube into the developer bottle

renew provides 18 amazing shades, for the ultimate hair accessory!

From deep blacks & browns to rich reds & stunning blondes, own your colour this season with renew...”My moment, my colour” #mymomentmycolour the renew Hair Colour range is available from r54.95*rrSp at leading retailers nationwide. *All prices shown are recommended retail

prices, which are not binding on the retailer

Contact: Thanusha Puckree Renew Brand Manager Tel +27 31 710 1189 www.renewhair.co.za

STEP 2: Close cap tightly and shake STEP 3: break off the tip on the bottle and apply the mixture onto your hair.

CONDITIONED HAIR IS HAPPY HAIR ineCto pLuS contains an aloe and Milk protein conditioner which will leave your hair feeling soft, manageable & healthy looking.

INECTO PLUS AFTER COLOUR TREATMENT ineCto plus after colour treatment is enriched with Linseed extract to help protect against damage, promote moisture and rejuvenate hair.

3 Berkshire Drive, New Germany, Durban 3610 Tel +27 31 705 3982 www.inecto.co.za

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Like any good brand, we soon won over the locals with our competitive prices and stores offering many high quality goods”

time to negotiate.

Although SPAR is a worldwide brand with a very prolific store presence in Southern Africa, Mozambique residents were not as familiar with the products or the brand as other countries.

Some had heard of or seen the name from South Africa, but for the majority, it was a relatively unknown brand opening up new stores in their country. “Although the SPAR brand name is very well known in Southern Africa and Europe, not everyone in Mozambique was as au fait with us as they could have been. But like any good brand, we soon won over the locals with our competitive prices and stores offering many high quality goods, services, and a superior shopping experience,” cites De Vos.

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An early challenge for SPAR in Mozambique was that consumers wanted a very different product offering to those found in South Africa. To meet this need, SPAR Distribution Lowveld procured a new set of products from varying suppliers in order to facilitate the needs of the consumers. Some of SPAR’s competitors have also made the decision to venture into Mozambique but brought

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with them South African store managers, who have struggled to see the same success that SPAR have and De Vos believes this is down to lacking local knowledge:

Broleigh insTore sysTems

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roleigh Instore Solutions (BIS) are manufacturers of top quality instore furniture, fittings and storage systems. Our core focus products are a variety of checkout cash point counters.

Expanding on the checkout range, we have developed impulse units, gondola ends; kiosk, high value and express checkout counters; through to food preparation and serving solutions as well as various options for fruit and veg display. We also offer a full range of merchandising units i.e. slat wall systems, magazine and flower stands and shelf enhancers - to complete our quality range.

Then our store design and project management division will provide the necessary expertise from concept to completion.

We are proudly approved suppliers to many major chain stores and independent traders.

Servicing supermarket and wholesale retailers, our products are built to withstand the vigour of the industry and satisfy the aesthetics of the store design.

At the core ethos of BIS, we believe that a strong customer relationship is essential to delivering first class service and our instore solutions confirm our ongoing commitment to best practice.

Tel 031 569 2799 www.broleigh.co.za/bis

Adding a great

range of versatility

to your store environment

Checkout Counters and Accessories • Impulse Units & Queuing Systems • Kiosks and High Value Counters • Standard & Bulk Gondolas • Fruit and Veg • Bakery and Confectionery Solutions • Deli & Food Prep • Magazine and Flower Stands • Racking and Shelving • Project Management and Store Design

Proudly approved suppliers to many major chain stores and independent traders. Servicing supermarket and wholesale retailers, our products are built to withstand the vigour of the industry and satisfy the aesthetics of the store design.

Head Office & Factory: +27 82 652 5831 / bruce@broleigh.co.za

www.broleighinstoresolutions.co.za

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With new additions to stores like the Pharmacy at SPAR being very well received and used by the consumers, I think it is only a matter of time before we double or even triple the number of SPAR pharmacy stores” “All of our store owners in Mozambique are natives to the country and we think this is very important to the success we have seen over the last 12-18 months in the region. With native owners and managers, we already have a degree of understanding of what products and requirements would be needed. Local knowledge plays a massively important part in our stores as does being able to comply with laws, legislation, procedures and different systems which was something that was made that much smoother by tapping into the local expertise we had in terms of our business owners and their staff.”

expansion SPAR Lowveld has plans to develop their South African network by adding an additional eight new stores by the end of 2015. Furthermore, expansion into Mozambique is being regarded as a big success. As such, SPAR is looking to concentrate its focus on continuous improvement at locations which they are already present in, and the company is already looking at an additional five stores being opened in Mozambique by 2016/17. one aspect of the SPAR brand that is currently being expanded is the Pharmacy at SPAR. For the past 2 years, SPAR has been offering this

ParmalaT

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armalat, one of the major players in the local dairy industry, has been active in the South African dairy industry since 1998. Parmalat also boasts manufacturing, sales and marketing operations in Mozambique, Botswana, Zambia and Swaziland. known for its dairy innovations and quality, Parmalat’s annual top performances at the prestigious SA Dairy Championship is testament to the company’s delivery on its promise of producing products on a par with international best standards. Parmalat Cheese recently won the TgI Icon Brand survey’s Cheese Category for the second year running. Parmalat also claimed yet another first-class performance at the 2014 SA Dairy Championship, winning an unbeatable 13 SA Championship awards as well as a coveted Qualité mark of excellence for Simonsberg’s Low Fat Smoked Salmon Cream Cheese.

Parmalat values its long-standing relationship with SPAR Distribution.

We are proud of this successful partnership to ensure that consumers can conveniently get quality products and look forward to building and extending the partnership in future. *Parmalat’s product basket includes award-winning cheeses under the Parmalat, Simonsberg and Melrose brands, iconic flavoured milks such as Steri Stumpie, a delicious range of creamy yoghurts and long-life milks, as well as butter, ice cream, cream and fruit juice.

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Michelle

4 years Parmalat quality controller Fussy, particular, choosy, discerning, demanding, difficult to please, meticulous and knows what she likes.

At Parmalat we focus on quality At Parmalat we aspire to meet the highest quality and safety standards in our production processes and with the milk we use to make our range of products. The Farmers’ Pledge signed by Parmalat’s milk suppliers warrant that no rBST hormones are used. (rBST hormones are synthetic hormones that are used to artificially stimulate milk production in cows.) We are also proud of our overall focus on food safety practices and our milk suppliers share this journey with us. They participate in a food safety programme that has been designed to ensure good safety practices, environmental protection and animal well-being. Parmalat’s products are already synonymous with exceptional quality and the numerous awards our products receive annually is testament to our commitment towards producing innovative and quality dairy products. We go the extra mile to ensure that your expectations of quality and delicious dairy products are met.

®

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sTarKe ayres

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TarKe ayres was established in 1877, and has since entrenched itself in Agriculture on the African Continent. We have become one of Africa’s premier seed companies, proudly exporting from our base in South Africa to over 40 countries worldwide. our values of quality and service delivery have excelled us internationally.

timesaving and convenient solution that is accessible to all. SPAR is one of the most trusted brands in Southern Africa and the new pharmacy offering compliments this attribute by providing quality medicines and products to care for the whole family.

Although there are currently only two locations offering this service in Lowveld’s regional network, De Vos believes it is only a matter of time before more pharmacological locations are added: “With new additions to stores like the Pharmacy at SPAR being very well received and used by the consumers, I think it is only a matter of time before we double or even triple the number of SPAR pharmacy stores in the Lowveld region. “

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The introduction of warehouse management software, RF scanning and a more streamlined process has contributed hugely to improved performance at the Lowveld warehouse” Customer adaptation

The general economy in South Africa has been sluggish over the last 12 months, mostly driven down by external sectors, labour unrest and several strikes in the mining sector. The mining sector holds great sway over other sectors due to the sheer level of income generated from the market and the number of sectors that have revenue tied up in mining activities; such as logistics,

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We supply to everyone from the small scale farmer, the garden flower enthusiast to the large scale commercial farmer. our products are available in various sizes, packaging, and an extensive range so that we can cater to our client’s individual needs, wherever they may be. With breeding programs in various hybrid crops, we have established ourselves as leaders in developing seeds with required protection for African and world conditions.

With “My Spar” we found an ideal partner to further our sales into various sectors and countries. With the incredible international growth of Spar, we have grown alongside their success into countries like Mozambique, Zimbabwe, Botswana, Namibia, Zambia, Mauritius, Lesotho, Swaziland and South Africa.

We are proud to be associated with spar and all their future endeavours.

Tel 0860 782 753

www.starkeayres.co.za

BUY YOUR VEGETABLE, FLOWER AND HERB SEEDS FROM YOUR NEAREST SPAR SEEDS OF SUCCESS

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manufacturing, retail, engineering and finance. When there is labour unrest in the mining industry, this in turn has an effect on consumer spending and SPAR’s revenue stream. This knockon effect is not just localised to South Africa, it is felt through the majority of the southern part of the continent and as such, SPAR have looked to combat the downturn in consumer spending by working hard to improve their in-store offerings and continue looking at ways to raise the level of customer service found in every store. “We believe that with customer spending curbed due to mining strikes, shoppers will only buy their goods from stores who not only offer great value, but also make a real effort in terms of a superior fresh offering, delivering exceptional customer service, and adding meaningful value to communities,” cites De Vos.

The introduction of warehouse management software, RF scanning and a more streamlined process has contributed hugely to improved performance at the Lowveld warehouse” There is an ongoing regeneration of all SPAR stores in the Lowveld catchment area, with new services being offered to the everyday customer. Bulk payments and the facilities to withdraw social grants and pensions from the government have been added to stores over the last 12 months. These services are not viewed as profit driving services, but more as value added services which enhance the consumer experience in store.

“The majority of consumers come to our store for groceries and their fresh requirements, so offering them new value added services such as a cash point to withdraw their pensions or grants from reinforces our commitment to customer experience,” explains De Vos.

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BriTish ameriCan ToBaCCo (BAT) SOUTH AFRICA

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AT is a global manufacturer and supplier of quality tobacco products. BAT operates in over 200 markets across the world and is very proud to be the largest supplier of cigarettes in South Africa.

Cigarettes are fast moving consumer goods and this makes the supply chain crucial to ensuring BAT South Africa’s continued success.

Like Spar, one of BAT South Africa’s key partners, we have focussed on our supply chain within South Africa over the last four years. Improvements in our supply chain have enabled us to reach more retail customers directly, each week. During our supply chain work, we have implemented different service models so as to better meet the needs of –our customers, from servicing sophisticated Spar Distribution Centres to servicing independent and more informal spaza / houseshops.

At the heart of our supply chain are our sales representatives, who build the relationships with each one of our customers and who ensure regular and reliable weekly service.

For more information please visit our website www. batsa.co.za.

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investing in supply

Parallel to the ongoing investments being made at store level, SPAR has secured significant spending to develop their supply chain capabilities, expanding them where possible. “The introduction of warehouse management software, RF scanning and a more streamlined process has contributed hugely to improved performance at the Lowveld warehouse.

We also see major advances in transportation with the application of scheduling and routing software and telemetrics. This results in considerable advances in service level and reduction in running costs and Co2 emissions. The investment has allowed for significant growth in the volume delivered to SPAR stores.

This was achieved by increasing the capacity of the existing distribution centres and constructing new perishable facilities.”

loWveld PaCKaging (PTY) LTD Lowveld Packaging is the leading supplier of Food Packaging Material and a wide range of related products to Spar Lowveld.

The success of our 21 years partnership with the Spar group lies in reliable service delivery, flexibility; value for money and strong relationships at store level.

The main reason behind the success we have seen can be put down to how powerful, wellknown and loved the brand is in Southern Africa”

Lowveld Packaging’s reach extends across Mpumalanga and Limpopo in South Africa as well as Mozambique and Swaziland. This makes us the ideal, full service partner in our Industry for Spar Lowveld and other players within the retail and hospitality industry.

Tel +27 (13) 755 2788 email roland@lowpac.co.za

sPar and sCJ Join hands in WAR ON WASTE (WOW)!

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CJ has shown true commitment towards SPAR shoppers and retailers! Due to their commitment and high involvement in the account, SCJ was nominated to support SPAR in their 2014 War on Waste project. The project was about implementing the correct range on shelf, in line with their (SCJ) optimal share of space. This assisted the retailer in identifying WoW factors such as overstocks, out of stocks, slow moving lines, over ranged categories, and also helped to reduce returns. The project was a great success and resulted in positive results giving shoppers a pleasant shopping experience through onshelf visibility and availability.

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PoolBriTe PoolBrite is a long serving and established supplier to the mass with a full range of quality products for all ones pool maintenance requirements.

The range includes known products such as Month Mate, Clarity, Whamo Shock Xtra Blue, Tru Blu, green-go and Black-go, to name a few.

In choosing any PoolBrite product, you are using the latest that technology can offer.

We are also a proud sponsor of the PinkDrive initiative, in support of free cancer screening for all women in SA, with our pink head floater that is available in most leading outlets.

Tel Toll-free 0800 004 663

www.poolbrite.co.za

SPAR Distribution Lowveld has a dedicated fleet of 26 multi-axle trucks at their disposal. A single lorry will service different stores across the distribution network, although with some stores over 300km away, the average stores serviced by one vehicle is two stores a day, with the full fleet operating virtually 24 hours a day, 365 days a year. “Another key area SPAR has been focusing on is the fresh produce and chilled goods and how we can ensure that the goods being transported from the distribution centre reach the stores in perfect condition. With the stores in Mozambique 180km away, the fleet of top end vehicles can deliver the goods from the warehouse without any loss of quality,” remarks De Vos. The 21,000m2 warehouse at Lowveld distribution centre caters for 60% of retailer needs in terms of the products available.

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SPAR are always looking to work with local farmers and the local people to strengthen the bond between store and community”

The remaining 40% is available direct from suppliers on a drop shipment status. Lowveld are involved in negotiating prices with drop shipment suppliers and also handle payment from stores to the suppliers as well. Taking both direct and indirect influence in the supply of goods to stores, Lowveld Distribution centre oversees about 85% of retailer needs from start to

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finish. “All told we look after about 85% of store product requirements.

The remaining percent is normally made up of local suppliers such as dairy farmers or local producers selling their stock to their local SPAR shop. SPAR are always looking to work with local farmers and the local people to strengthen the bond between store and community,” highlights De Vos.

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POOL CHEMICALS Keep your swimming pool sparkling clear all year round with our full range of PoolBrite Chlorines, Shock Treatments, Algaecides and Balancers

www.poolbrite.co.za Call Toll Free on 0800 004 663

POOL CARE CLEAR AND SIMPLE

Reg. No. L8824 Act No. 36 of 1947 Reg. No. L5773 Act No. 36 of 1947 Reg. No. L8825 Act No. 36 of 1947 Reg. No. L3327 Act No. 36 of 1947

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sPar success

The success seen by SPAR in Southern Africa has been something to behold.

De Vos believes it is down to two key reasons: “The main reason behind the success we have seen can be put down to how powerful, well-known and loved the brand is in Southern Africa. Consumers really do vote with their money, and based on how many lorries we send out to stores, business is good. The second reason is business philosophy. SPAR stores are owned by independent business owners, who own and manage their businesses, and in most cases they live in the local communities; ideally placing them to be able to address key community issues and to develop an offering tailored to the particular

The majority of consumers come to our store for groceries and their fresh requirements, so offering them new value added services such as a cash point to withdraw their pensions or grants from reinforces our commitment to customer experience” community. This means you can opt to buy or develop a store and become a part of our success, bringing your own experience and marketing prowess as well.” SPAR have placed a lot of emphasis on leadership and support, by employing people to go out into the field and liaise with store managers and owners and build up strong, mutually beneficial relationships. Seeing the expansion into Mozambique as a sign of things to come, SPAR will look to not only cement their position as one of the top food and drink retail stores in Southern Africa, but retain the top spot for many years to come.

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ame A T T A F R I C A

On Course for

$1billion

Target

ttAfrica is edging closer to its $1 billion goal as the snowball effect of early successes in the retail property investment market look set to drive future international growth, key business partnerships and sustainable recognition on a continental scale.

The $1 billion relates to property assets, and signifies a concerted strategy which has been in place for the Company since its inception in 2012 under the name Atterbury Africa. Off the back of its initial achievements in Ghana and Zambia, a recent rebranding to the name AttAfrica signifies the standalone reputation that has manifested within the sector over the past four years, with the newlook business still able to leverage the experience and expertise of its three shareholders - Atterbury, Attacq and Hyprop - in the process.

“It all started in 2012 off the back of the acquisition of Accra Mall,” Chief Executive Officer (CEO), Kevin Teeroovengadum recalls. “It was the first grade A mall in the city and we saw an opportunity to expand it

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Property Investment Specialist, AttAfrica is reaching its goals by bringing the most sustainable and quality grade A retail developments to some of Africa’s biggest cities Writer: Matthew Staff Project Manager: Callum Philp

and use it as a gateway to do other developments in Ghana.”

This is precisely the knock-on effect that occurred, with the purchased and revamped Mall setting the tone for Westhills Mall which opened in late 2014, Achimota set to open in October, 2015, and its Kumasi Development which will be up-and-running in early 2017.

Adding the Manda Hill Centre opportunity in Lusaka, Zambia, AttAfrica is now truly an international Company and has ticked off phase one of its strategy in making its mark in the grade A retail development space; earmarking the leading facilities, in the most prosperous cities, in the most economically thriving sub-Saharan countries outside of South Africa.

Cream of the crop

Kevin Teeroovengadum, CEO, AttAfrica

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The hybrid approach of acquiring, investing in and constructing developments adds flexibility within what is understandably a niche space at the upper end of the market, and has already been epitomised by the variation in its projects thus far; balancing the initial acquisition of Accra Mall, and Zambian opportunity at Manda Hill with the construction

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ARE YOU KONNECTED?

Ghana Sierra Leone Cameroon Uganda South Africa

Full Turnkey Commercial Applications

Raising the level of available services...

Residential Solutions Generator Rental Long & Short Term Power Optimisation Full Repair Service Comprehensive Maintenance Packages Complete Range Of Original Spares

Toufic Haroun Ghana: +233 248 536 003

UK: +44 7774 520 514

Email: toufic@konnected.org

AFRICAN SUPPLIERS of world leading Power Solutions

A T T A F R I C A

AttAfrica is building a portfolio of retail assets in key cities on the continent

The vision from day one was to build a portfolio of retail assets, reaching $1 billion in four or five key cities and countries on the continent

Accra Mall

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and development of Westhills, Achimota and Kumasi.

“The vision from day one was to build a portfolio of retail assets, reaching $1 billion in four or five key cities and countries on the continent,” Teeroovengadum explains. “With Manda Hill, the biggest mall in Lusaka, Accra Mall, Westhills, Achimota and Kumasi all either completed or under construction, we have really set up a presence in the best cities, the main catchment areas and the cream of the crop in terms of disposable income.”

The primary strategy is now to take on development duties internally and is further recognition of the influence that each shareholder has too; epitomised by the experience of Atterbury Property Developments who played such a pivotal role in getting the operation off the ground in 2012.

This naturally lends itself not just to the scope and finances that AttAfrica can bring to any given project, but the innovation, technological expertise,

K

onnected is an African service provider with strong roots in West Africa; striving to raise the standard of quality power generation by offering a seamless turnkey solution to power supply, installation and commissioning.

Products and services Konnected supplies, installs, commissions and manages a range of power generation solutions, from 5kVa through to 6MVa. Further to this, the Company is an authorised distributor of an internationally-reputed automatic voltage regulator (AVR).

Recognised as an approved supplier to international brand names such as Cummins, Perkins and Generator Logic, Konnected is able to leverage its strong pedigree of internationally-recognised products to provide a high level of service and maintenance solutions.

Moreover, the Company has a qualified team of factory-trained technicians who oversee the installation process and uphold the highest product and safety standards across the board.

Relationship with AttAfrica Konnected has retained a longstanding relationship with AttAfrica through work with its Atterbury division, supporting the power infrastructure at Accra Mall for many years; in addition to a number of other projects which are currently being negotiated.

The turnkey contract to upgrade the Accra Mall power system is a multi-million dollar project which will involve the supply of two additional 1,250kVa generators to be integrated within the existing power arrangement. The new units will be introduced seamlessly with the help of stateof-the-art touchscreen technology.

As a result of its growing reputation in the retail scene, Konnected has been awarded a further

three major contracts in Ghana, including supply and installation of standby power for the Kumasi Mall project, as well as the supply, installation and commissioning of the power systems for Achimota Mall.

Outside Ghana, Konnected also operates in Sierra Leone, Uganda, Cameroon, South Africa, Burkina Faso and the Ivory Coast.

Managed support services In addition to its retail power generation projects, Konnected is a major supplier to telecom service providers across Africa; recently supplying Airtel Burkina Faso, IHS Cameroon and Eaton Towers Kenya with generator systems.

In line with its strategic growth plans, the Company will soon be initiating its managed support services which will bolster the Konnected brand as a provider of a total power support solution; including consumables, parts, maintenance services and rentals.

Peace of mind power solutions: • Full turnkey commercial and residential applications • Short and long-term generator rental services • Power optimisation and full repair service • Comprehensive maintenance packages with a complete range of original spares • Robust relationship with industry-leading companies and suppliers Are you Konnected?

Ghana +233 553 122 177 UK +44 777 452 0514 E info@konnected.org

A T T A F R I C A

RAND MERCHANT BANK

R

and Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions.

Our vision is to create sustainable value and bespoke solutions for our clients in Africa and beyond.

Our investment banking talent and fixed income, currency and commodities experts have over the past two decades concluded many high-profile deals across multiple sectors in more than 35 African countries.

Kumasi Mall is to create more than 2,000 jobs for those local to the area

supply chains and industry reputation that comes in tow.

“In Ghana for instance, three out of the four malls are Greenfield developments, and these are the ones we have developed and opened rather than the one we acquired,” Teeroovengadum continues.

“Westhills, which opened last year, has also been given an award by the South African Property Owners Association taking into account that the mall is not only well designed, but is also good from an infrastructure and accessibility perspective, and from a capacity point of view as well.”

are the key facets which have helped instil the brand’s authority on the industry in Africa in such a short space of time, and are further compounded by its selling proposition of guaranteed longevity.

When identifying such niche opportunities, embracing not only the prosperity of the city, but also the sheer size of the development and the amount of major tenants present in the mall, most competitors in the market look to take a leasing approach before moving on to new projects within five years.

AttAfrica’s ambition of building its portfolio over a longer period Sustainable malls of time is highly appealing to the The significance of its Kumasi authorities granting such opportunities development, being situated in though, with the knowledge that Ghana’s second largest city, will almost the Company will look to develop certainly reap similar acclaim as a result with the future in mind, and with the of its wider influence on the city, its intention of retaining ownership of the people, its appeal as a retail centre and development for a matter of decades, its sustainability as a complex. rather than mere years.

These skill-sets, combined with the “This is really what differentiates skill-sets of AttAfrica’s shareholders, us,” the CEO states. “We look to build

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We structure the most appropriate financing solutions to meet the needs of our clients, whether for project finance, on-balance sheet lending or a combination thereof. We value mutually rewarding relationships, question existing models, and develop innovative solutions to deliver on our business philosophy and brand promise: Traditional values. Innovative ideas.

As the corporate and investment banking arm of FirstRand Bank Limited (which is wholly-owned by FirstRand Limited) RMB has representative offices and branches in the UK, India, China, and the Middle East, and has access to a retail bank network in 25 African countries.

Listed on the Johannesburg Stock Exchange (JSE) and Namibian Stock Exchange (NSX), FirstRand Limited is the largest listed financial services group (by market capitalisation) in Africa. The group is differentiated by its ownermanager culture and operates through a four separately-branded franchises: RMB; First National Bank (FNB); WesBank; and Ashburton Investments.

T +27 11 282 8000

www.rmb.co.za

A T T A F R I C A

sustainable malls so we can build an ownership portfolio for the next 15-20 years and beyond.

“Because of this, we are willing to spend more money up front, or to take on a Greenfield project, knowing that we want these developments to be durable and state-of-the-art for more than just three or four years.”

International criteria

We would always rather be choosy and have one great mall in a city, rather than five smaller ones...

Manda Hill Mall

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The main benefit of this approach may be even more evident in the second half of AttAfrica’s strive for $1 billion, however, with the existing malls under construction or completed now paving the way for the Company’s international growth.

Kenya and Nigeria are two natural options across Nairobi, Abuja and Lagos, with these cities likely to be attracted not only to the aforementioned longevity, but also to the reputation that has been built as a consequence of early successes and its shareholders’ market presence.

Teeroovengadum says: “Firstly, when we go into these countries, they know that everything we do from a design and infrastructure standpoint is quality. Africa is a relatively small place, so word spreads, and we’ve already seen this with Nigeria identifying Westhills Mall in neighbouring Ghana as the best mall development in West Africa.

“This makes it a lot easier for us to go into Lagos or Abuja and make our pitch to the authorities with them knowing we will be there to build sustainable products and to be there for the long-term.

“Secondly, it’s good for the retailers as well because a lot of them are looking to expand internationally, with malls inevitably being a sweet spot. And we will meet their international criteria.”

AttAfrica has consequently already been courted by international retailers, building important relationships in the process and gearing the Company up perfectly for its next stage of

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Westhills Mall is the largest single-phase modern shopping mall in Ghana

evolution.

This will be compounded by a similarly sustainable commitment to retaining a local focus in each new country entered, once again ensuring that its adherence to the long-term comes through loud and clear when the next major city’s decision-makers decide to edge AttAfrica closer to its $1 billion target.

“We would always rather be choosy and have one great mall in a city, rather than five smaller ones, so to meet these expectations it’s very important to be localised and build local talent, to design with the future in mind, and to make sure we produce something which investors and retailers will like in the long-term,” Teeroovengadum concludes. “In threefive years’ time, we envisage that we will have achieved and exceeded that $1 billion of gross assets, we’ll be in at least four countries and we will have done so by building strong teams of local talent.”

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fresh BEST WHEN

CoffeeWORKS is Thailand’s leading coffee shop roaster delivering to over 500 outlets throughout the country.

Writer Ian Armitage Project manager Ben Weaver

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c o f f e e w o r k s

fter working in the U.S. coffee and cola industries during their university days, high school friends Dale Lee and Andrew Stotz decided to launch their own specialty coffee roasting factory in Thailand back in 1995.

The plan was to capitalise on the country’s booming cafe culture and their company, CoffeeWORKS, was born.

Today it is one of the leading fresh coffee roasters in Thailand, as well as a leading importer of espresso equipment and supplier of barista training and consulting services to respected global food and beverage brands operating in the country.

The business has performed brilliantly and I’d be absolutely amazed if you haven’t enjoyed various CoffeeWORKS roasts and blends at

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one of the hundreds of coffee shops or hotels it supplies.

“For the past few years – and currently too – we have been maintaining 30 percent year-onyear growth,” says Lee. “In our hotel channel alone this year we are growing 50 percent year-onyear. In spite of this growth, truly good and authentic Italian standard espresso based coffee drinks have hardly been embraced by the wider population in Thailand.”

When CoffeeWORKS began in 1995, per capita consumption in Thailand was 500-grams, with 85 percent of that going to instant coffee.

Per capita consumption has since increased to 800-grams, but the ratio of instant and fresh coffee is still the same, with fresh coffee only earning 15 percent of the consumption.

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“800-grams is still tiny compared with even north Asia such as Japan,” says Lee. “In Thailand alone, we see the opportunity to expand our business both in Bangkok and in the provincial capitals over the next 12 months and beyond.”

As a signal of intent, CoffeeWORKS recently moved into a new coffee roasting plant, leaving the premises it had occupied since 1995.

It takes the firm “to the next level” says Lee. “We completely designed the layout of our new plant on our own and then worked with our chosen contractor to construct it in an industrial zoned province just south of downtown Bangkok in Samutprakarn,” he says. “It’s been fantastic to move out of the old, small facility we were in. The first thing

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of many this move allowed us to do is to design and set up a proper air conditioned green coffee warehouse.

In fact, all of our production areas are air-conditioned. Air-conditioning the green coffee warehouse is especially important as we are importing very expensive and hard-to-source coffees from Africa and from Central and South America. Southeast Asia’s heat and humidity can degrade the finer high elevation coffees we import if they were to be stored where there is no climate control. “We have also set up a beautiful coffee laboratory for our Quality Assurance teams with their offices up above the lab. Both the lab and QA offices above the lab look out over both the green coffee warehouse and from another window can see into the production area in the next neighbouring room. This makes it much easier for our teams running the daily cupping routines, sample roasting,

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traceability systems, etc., to more easily interact with the roasting teams.”

In the next room beyond the roasting and grinding areas is “another separated room” for packaging operations, Lee says.

From there the finished goods travel out to an elevator “and up to another separated and well protected stock room”.

“This however is small as we do all of our roasting within a just-intime system of roast-to-order so that our customers are receiving super fresh coffees.

“Coffee is like good bread. It’s best when it’s fresh.”

In addition to roasting, the new facility has an area “where maintenance can be performed” and tech support workshops and offices for preparing new espresso and coffee machines for installation at customer locations – coffee shops, hotels, restaurants, and offices – and for operations as a dispatch centre for service vehicles in town and throughout Thailand.

CoffeeWORKS also has service offices (parts, back-up machines, and technicians) in Samui Island, Phuket, and Chiangmai.

The future is bright.

“In the longer term we see the opportunity to expand throughout Asia,” adds Lee. “CoffeeWORKS is really the story of two U.S. mid-western school friends who separately went to Asia to pursue their careers (Andrew came to Thailand first), and we ended up co-founding CoffeeWORKS here in Thailand in 1995. We were almost wiped out before we really got started by the 1997 Asian economic crisis that of course started here in Thailand with the overnight Baht devaluation from 25 - 50 Baht/ US$. We struggled – and struggled and struggled – for a lot of years thereafter to put CoffeeWORKS in

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we do all of our roasting within a just-in-time system of roast-to-order so that our customers are receiving super fresh coffees. Coffee is like good bread. It’s best when it’s fresh”

the good position we are at today.

Although it probably sounds cliché, we are super passionate about our efforts to make CoffeeWORKS one of Asia’s leading fresh coffee roasting firms. Admittedly, we are still not a big company compared to rivals, say for example in Japan, which is a pretty well developed fresh coffee market. But, via my business partner Andrew’s financial acumen, he has put together some amazing benchmarking data that we measure ourselves against to see if we really are world class or not. That benchmarking analysis covers a little over 900 coffee roasters and food factories globally, about half in emerging markets and half in developed markets. Our 2012 results for example show that we are in the top 10 percent in profitability and ROA compared with those 900 companies. We think that we can continue this kind of performance as we grow and this makes us very excited about our prospects for the future.”

As Mr Lee would say “specialist coffee starts today”.

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TELL US YOUR STORY

AND WE’LL TELL THE WORLD AFRICA OUTLOOK, Asia Outlook and Europe & Middle East Outlook are digital and print products aimed at boardroom and hands-on decision makers across a wide range of industries around the world.

With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of these three significant regions.

Retail has featured heavily within our magazines’ profile showcasing sections in recent years, with industry leaders including SPAR Distribution, Virgin Active, AttAfrica and CoffeeWORKS all having enjoyed the COMPLETELY FREE coverage we can provide across both digital and print platforms. Their success stories have subsequently reached a combined monthly readership of more than 700,000 people worldwide.

In joining these industry heavyweights already enjoying this level of exposure, you can also benefit from a free marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business.

To get involved, please contact Outlook Publishing’s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. O U T LO O K P U B L I S H I N G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

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P O R T F O L I O Outlook Publishing Ltd, Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Tel: +44 (0) 1603 959 650 ben.weaver@outlookpublishing.com | www.outlookpublishing.com Magazines: www.africaoutlookmag.com | www.asiaoutlookmag.com | www.emeoutlookmag.com Africa Outlook Asia Outlook EME Outlook

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