INFUSION THERAPY AND ENTERAL FEEDING SYSTEMS THAT IMPACT LIVES
LIFE-ENHANCING PERFORMANCE PUMPS 2 | North America Outlook Issue 20
Delivering life-enhancing performance in infusion therapy and enteral feeding systems, we discuss the impact that Moog Medical has on the lives of patients with Vice President and General Manager, Mike Henderson Writer: Jack Salter Project Manager: Felix Revell
MOOG MEDICAL HEALTHCARE
and General Manager of Moog. “What motivates me about the healthcare industry is the opportunity to help so many people by using my experience, expertise, and skills to continually improve our products and services. I use these same skills to help improve the efficiency of our operations and thereby increase the value of our business to employees, suppliers, communities, and shareholders.”
IMPACTFUL PERFORMANCE
T
he healthcare industry in the US has been in a constant state of flux due to the COVID-19 pandemic. The system has been under stress for many reasons, and supply chain disruptions at all levels have prevailed. However, at the end of the day, it’s deeply rewarding for Moog
Medical (Moog) to be designing, producing, and distributing products and services that provide relief to many people afflicted with various maladies. “It’s even more rewarding to provide many of our products worldwide; we touch a lot of lives across the planet,” states Mike Henderson, Vice President
Moog is the medical device division of Moog Inc., whose advanced motion control products are designed and manufactured for aerospace, defense, industrial, and medical applications where precise control of velocity, force, acceleration, and fluid flow are critical. For over 20 years, Moog has designed proven, reliable, and easyto-use infusion pumps and enteral feeding pumps that provide precise and steady fluid delivery. “We are the second-largest enteral feeding pumps and sets company in the world when we combine our own domestic Moog-branded products with our original equipment manufacturer (OEM) products produced for three of the world’s largest clinical food companies,” acclaims Henderson. Advancing the delivery of infusion therapy, Moog’s industry-leading infusion pump expertise and collaboration with customers and patients continue to benefit the delivery of healthcare and enhance patient and caregiver outcomes. Moog’s enteral feeding pumps, meanwhile, have enabled both pediatric and adult tube-fed patients to follow prescribed feeding regimes. Powerful enough to use in a hospital and lightweight enough for patients to wear at home or on the go, these pumps deliver personalized nutrition anytime, anywhere. North America Outlook Issue 20 | 3
MOOG MEDICAL HEALTHCARE
MOOG PRODUCTS – AT A GLANCE INFUSION THERAPY CURLIN 6000 – A portable multi-therapy infusion pump used for continuous, PCA, TPN, intermittent, and variable infusions in home care and alternate site settings.
“A K E Y T O O U R S U C C E S S O V E R T H E Y E A R S H A S B E E N TO PA R T N E R W I T H S U P P L I E R S W H O S H A R E O U R VA L U E S A N D P R I O R I T I E S F O R P AT I E N T S A F E T Y. O N E O F O U R MAJOR SUPPLIERS, SEMI-KINETICS, HAS B E E N P R OV I D I N G U S W I T H M A J O R S U B ASSEMBLIES FOR OUR IV PUMPS FOR YEARS. THEIR QUALITY IS HIGH, THEIR C O O R D I N AT I O N I S S U P E R B , A N D T H E Y H AV E B E E N W I T H U S FO R OV E R 1 8 Y E A R S ” – M I K E H E N D E R S O N , V I C E P R E S I D E N T A N D G E N E R A L M A N AG E R , MOOG MEDICAL
CURLIN PAINSMART – A line of portable infusion pumps uniquely designed to deliver PCA, PCEA, and epidural infusions in home care and alternate care settings. CURLIN DRUG SOFTWARE – The Protocol Library Safety System (PLSS) offers an additional level of safety, control, and compliance for infusion programs.
ENTERAL FEEDING INFINITY – The only truly 100 percent mobile nutrition delivery system that enables patients of all ages to adhere to recommended
The company’s product offering also includes ambulatory IV pumps and sets for the North American market, where it has the largest market share in that segment. Ultrasonic sensors and highpowered surgical handpieces are also designed and manufactured by Moog for many of the biggest medical device companies globally.
LEAN, GREEN FACILITIES Moog manufactures and services its products in two facilities located in Salt Lake City, Utah. These are complemented by a manufacturing plant in Alajuela, Costa Rica, as well as Vilnius, Lithuania, where Moog also services its European pumps. All of Moog’s facilities have emphasized lean techniques and continual improvement as part of its 4 | North America Outlook Issue 20
working philosophy. “Over the past 10 years or so, the integration of lean enterprise into our way of working has been a top priority,” Henderson emphasizes. In Costa Rica, for example, the team has endeavored to integrate the guiding principles of the Shingo Model™, which are the basis for building a sustainable culture of organizational excellence. For its efforts, the Shingo Institute this year awarded Moog the Shingo Bronze Medallion, which recognizes organizations in the earlier stages of cultural transformation. The factory in Costa Rica is also certified as carbon neutral, with Moog working on achieving this certification at its other locations by the end of the year, exemplifying its very active focus on environmental, social, and governance (ESG) practices.
feeding schedules. INFINITY ORANGE – An enteralonly feeding system optimized for small-volume feedings; accurate enough to use in the hospital, yet portable enough to be used at home. INFINITY DELIVERY SETS – Infinity delivery sets are not manufactured with DEHP or natural rubber latex, do not contain Bisphenol A (BPA) in the fluid path, and include a patented in-line occluder for free-flow protection. ACCESSORIES – A full line of accessories is available for both hospital and home use, including a variety of carry packs designed for use with the Infinity pump.
Together, We Build Amazing Products With over 40 years of experience in contract electronics manufacturing, Semi-Kinetics has developed an operation that consistently builds high-quality and high reliability products. Strong leadership and a highly-productive team focused on quality, continuous improvement, and total customer satisfaction has also been key in supporting SemiKinetics’ reputation as a leading provider of electronics manufacturing services. Semi-Kinetics manufactures products for a variety of industries, each with their own specific challenges and unique specifications. However, they all have one thing in common – they need reliable electronic assemblies. We know how to deliver high-quality, highly reliable electronic assemblies, built to industry specifications and integrated into electro-mechanical systems as per your design requirements.
Semi-Kinetics is a leader in highly reliable electronic and electromechanical medical device manufacturing. We support a variety of medical device OEMs specializing in technically advanced products that demand a high level of expertise. We support these customers with a diverse range of flexible manufacturing capabilities, providing low volume/high mix as well as high volume/low mix manufacturing. Semi-Kinetics has extensive experience manufacturing medical electronics, medical devices, and medical equipment. We are proud to be a trusted supplier of high-quality medical devices that are thoroughly tested to meet the safety and reliability standards of the medical industry. We manufacture a variety of specialized and technically advanced medical devices, complete with cable and wire harness assembly, that demand a high level of expertise. In aerospace and defense, meanwhile, Semi-Kinetics is focused on meeting the technically challenging, missioncritical, long life-cycle, high mix, low volume, and high reliability product and manufacturing requirements of our customers.
20191 Windrow Dr. Ste. A, Lake Forest CA. 92630
Phone: 949-830-7364 www.semi-kinetics.com
“ I T ’ S E V E N M O R E R E WA R D I N G TO P R OV I D E M A N Y O F O U R PRODUCTS WORLDWIDE; W E TO U C H A LOT O F L I V E S AC R OSS T H E P L A N E T ” – MIKE HENDERSON, VICE PRESIDENT AND G E N E R A L M A N AG E R , M O O G M E D I C A L
THE CULTURE AND CORE VALUES OF MOOG INC. “How we conduct business speaks volumes. When we say we believe in our people, it shows in the ways we attract and retain the best and
Indeed, 100 percent of the power at Moog’s facilities is generated via renewable sources. This is alongside a strong waste management program, extensive employee health and safety program, and several employee resource groups within the entire Moog Inc. organization for women, the LGBTQ+ community, veterans, and more. Across all sites, Moog is also standardizing all of its quality management systems (QMS), including the document management process, through MasterControl’s connected QMS and manufacturing execution systems (MES) software. “This will allow us to move work, be it engineering or manufacturing, between facilities with a common set of procedures and document processes,” explains Henderson. 6 | North America Outlook Issue 20
PEOPLE-CENTRIC PHILOSOPHY Additionally, Moog has invested in developing the ability to bi-directionally communicate with its pump products through cloud infrastructure. “Our next step is to commercialize what we have learned, and we’re in the process of doing that now,” Henderson reveals. Always on the lookout for compatible products to add to its portfolio, Moog is also currently exploring several new pumping technologies being developed by start-ups that do not have the scale to break into the market with their own products. Moog designs the very best products and services available through the esteemed combination of its high-caliber working environment and 1,100+ dedicated employees.
brightest talent in our community. You can see our culture reflected in the phenomenal energy, enthusiasm, and commitment to one another that we bring to work every day. “Our collaborative culture is one of the many reasons why customers and partners choose to work with us; we are dedicated, innovative, and easy to work with as we create solutions to meet their complex technical challenges. “Our core values have remained our bedrock. I believe in them, and it is up to each of us to live these values and carry them forward for generations to come.” - Pat Roach, CEO, Moog Inc.
Innovative Quality from Prototype to Production At ITW Medical, our commitment is to deliver world-class quality, design and customer experience in innovative thermoplastic filtration and fluid control disposables to OEM customers, advancing healthcare every day around the world. We are an ITW company, which means we are nimble and respond quickly to the needs of the customer and the end market, while having the financial wherewithal to solve our customers’ pain points and challenges. Our 80-20 mindset and entrepreneurial culture means that we prioritize and innovate around the most critical problems in the spaces we serve – Infusion Therapy & Drug Delivery, Surgical, Radiology and Bioprocess applications. We work with the top OEMs in each space, delivering care to billions of patients worldwide. As an extension of your team, our R&D department works side-by-side with yours, launching product improvements and applying industry trends to enhance the quality of care. Our continued investment in high-volume, automated manufacturing, precision molding and inspection technology allows us to efficiently drive innovation and achieve exceptional PPM quality for every product. Our commitment to the Medical Devices and Life Sciences industry is to deliver products on-time, in-full, 98 percent of the time with 0 ppm in the field. Under the Coeur brand, ITW Medical is a trusted partner for medical device contract manufacturing. Our advanced injection molding and automated assembly processes ensure precision and quality, while our in-house engineering R&D drives innovation and continuous improvement initiatives. With a focus on seamless supply chain management and regulatory compliance, we’re committed to delivering safe and reliable medical solutions.
Under the Filtertek brand, ITW Medical specializes in design and manufacturing of engineered single-use components focused on filtration and flow control applications. The Filtertek brand is focused on solving the industry’s most challenging fluid management problems by developing components that integrate key specialty materials such as filter membranes, thermoplastic elastomers and liquid silicone rubber. Our portfolio of off-the-shelf products, including the BOLUSSAFE™ Check Valves, is consistently evaluated and continuously improved for alignment with performance and quality demands of the market. Our team of R&D experts work closely with our customers to engineer precision solutions that fit custom needs. The BOLUSSAFE Check Valve itself was developed in response to an Infusion customer’s call to action. Our customer, a leading Medical device company found that in certain applications, standard check valves on the market experienced elevated failure rates due to high backflow pressures. ITW, in partnership with the OEM’s engineers, developed a BOLUSSAFE valve that reduces these failures to Zero.
ITW Medical Product Highlight
Contact us:
The BOLUSSAFE™ Check Valve excels, delivering exceptional backflow performance during bolus conditions surpassing current market offerings. Whether it’s rapid medication delivery or other bolus scenarios as seen in patient-controlled analgesia, the BOLUSSAFE™ series ensures uninterrupted infusion lines, setting a new standard for performance.
815.648.2416 info@itwmedical.com itwmedical.com
“Our clinical staff are the best in the business, our Sales, R&D, Supply Chain and Operations teams are world-class, our administrative staff are top drawer; all in all, these people are the secret to our success,” highlights Henderson. Moog believes in its people, and that work can be a rewarding and satisfying experience for all in an atmosphere of mutual trust and confidence. This has been the overarching philosophy of Moog Inc. as a whole ever since Bill Moog founded the company in 1951, and it remains in place to this day. “Moog Inc. has a set of values and principles that all divisions within the company seek to achieve,” Henderson outlines. In the words of recently-appointed CEO, Pat Roach, who has been with the business for more than 30 years, the celebrated culture and core values that encompass Moog Inc. help it 8 | North America Outlook Issue 20
MOOG MEDICAL HEALTHCARE
FRIWO North America Mark Rossi mark.rossi@friwo.com + 440-719-9118 Medical Industry expert Matthias Kahle matthias.kahle@friwo.com +49 2532 81 159
Dental technology
Anesthesia technology
Convenient handling in sterile environments, thanks to inductive charging technology.
Robust housing concepts with IPx protection for challenging environments
Infusion pumps
Patient monitors
FRIWO +49 2532 81 0 hello@friwo.com
Watertight and shock resistant – our patented potting technology protects sensitive electronics.
Interruption-free monitoring with redundant power supply ensures uninterrupted operation.
Innovative solutions for the highest requirements FRIWO’s medical power supply solutions are designed for the most challenging conditions. Whether the aim is to survive falls during tumultuous emergency treatment thanks to patented potting technology, to protect the patient with minimum leakage current of ≤10μA, or to secure the power supply with redundant systems and battery-operated backup solutions: FRIWO develops and manufactures reliable power supply units.
For over 35 years, OSI Electronics has provided manufacturing solutions of the highest quality, reliability, and customer support. With over 30 years of successful operations in Southeast Asia and over 3,000 employees in the region, we specialize in customized solutions with a portfolio of capabilities and factory locations needed to provide our customers with a competitive advantage in the global marketplace. As the manufacturing division of US-based, NASDAQ-traded OSI Systems, we offer the financial strength and stability to support our customers well into the future.
We thereby keep our focus on user safety and develop innovative concepts that make day-to-day medical life easier. For example, in the area of inductive charging technology – we already offer contactless energy solutions with power transmission of up to 150 W and simultaneous transmission of data. The use of inductive charging technology allows the development of medical devices with completely sealed housings – a huge advantage in sterile working environments! FRIWO takes possible future changes to norms and increasing efficiency requirements into account in development and manufacturing, to ensure the seamless long-term marketing of your products. And FRIWO is a reliable partner for advice about legal requirements, such as the Medical Device Regulation (MDR). On request, we can use materials that ensure a high level of biocompatibility in our medical power supply units.
“ OV E R T H E PA S T 1 0 Y E A R S O R S O, T H E I N T E G R AT I O N O F L E A N E N T E R P R I S E I N T O O U R WAY O F W O R K I N G H A S B E E N A T O P PRIORITY” – MIKE HENDERSON, VICE PRESIDENT AND GENERAL M A N AG E R , M O O G M E D I C A L
stand out from other companies. Of equal importance to Moog are its long-term relationships with suppliers, who were able to keep pace with the 20 percent increase in demand for the company’s enteral and IV pumps during the COVID-19 pandemic. Moog was likewise able to increase its capacity to meet this growth in demand during the pandemic. However, it was nevertheless a testing period in which the company experienced an inornate number of supply chain challenges. “While we are no longer facing as
many problems as we did six months ago, we are still challenged from time to time,” acknowledges Henderson.
PRIORITIZING PATIENTS Despite the demands and challenges that Moog had to overcome during the pandemic, its number one priority is unwavering: to build and distribute the safest, most effective enteral and ambulatory IV pumps and sets for its most important stakeholders – patients and caregivers. “If we do this right, then all of our other stakeholders are taken care
+6564689877 osielectronics.com
of, and our mission of enhancing healthcare and enriching lives is achieved,” Henderson affirms. Looking ahead, the company has developed a new IV pump for the US and European markets, which is currently being evaluated by the Food and Drug Administration (FDA) and a Notified Body in the European Union (EU). “We hope to gain marketing clearance and launch the product. We also plan to continue to expand our market share in all the segments where we ply our trade,” concludes Henderson.
MOOG MEDICAL Tel: 800.970.2337 medcustomerservice@moog.com www.moogmedical.com North America Outlook Issue 20 | 9
INFUSION THERAPY AND ENTERAL FEEDING SYSTEMS THAT IMPACT LIVES
MOOG MEDICAL Tel: 800.970.2337 medcustomerservice@moog.com www.moogmedical.com
PRODUCED BY NORTH AMERICA OUTLOOK MAGAZINE