Injazat

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INJAZAT

CREATE. TRANSFORM. EMPOWER. Injazat is best described as a catalyst of change, combining cutting-edge technologies with industry expertise and experience at scale to deliver benefit to customers across the UAE Writer: Jonathan Dyble Project Manager: Vivek Valmiki

2 | EME Outlook issue 34

TECHNOLOGY

I

t is strange to think that video games are still a relatively new phenomenon in the grand scheme of history, their origin dating back to a 1958 interactive exhibition resembling digital ping pong at the Brookhaven National Laboratory open house in New York.

Today, games consoles can be found in 70 percent of US households as developers and producers battle it out in what has become a $135 billion global industry to create and market the next big hit.

AAA titles released week after week are unbelievably detailed and incredibly life-like, built on motion capture and 3D scanning technologies that often best the world’s leading movie sets. And that’s without mentioning the ever-evolving world of virtual reality gameplay.

Indeed, the big budgets; the heavyweight productions; the 4k all-immersive experiences have created a global entertainment phenomenon. Yet it may come as some surprise that it was the now-retro titles of the 1980s and 1990s which played a huge role in paving the career paths of many of today’s technology enthusiasts.

“I have always been fascinated with technology!” declares Mohamed Al Qubaisi.

“I remember sneakily using my father’s Tulip computer and launching Flight Simulator and other games from the big old floppy drives. Gaming had a big influence on me, and I appreciated the yearly updates and constant enhancements of gameplay and AI.” A self-proclaimed gaming fanatic, this influence led Al Qubaisi to pursuing a career in IT, starting out as a systems analyst and programmer dealing with automation, databases and code before diversifying his expertise into project and programme management.

“I picked up different technical skills along the way,” he affirms, “and feel super blessed that I can utilise everything I have learned to help transform the organisation I currently work for.”

EME Outlook issue 34 | 3

TRANSFORM YOUR ORGANIZATION WITH AI-ENABLED INFRASTRUCTURE.

INJAZAT

EXCEEDING EXPECTATION The company in question? Injazat, a recognised industry leader in the UAE for information technology solutions and data centre managed services and systems integration. Or so it used to be.

Since joining the organisation as its Chief Technology Officer three years ago, Al Qubaisi has helped to diversify this offering to include relevant, cutting-edge technologies and product lines like hybrid cloud and cybersecurity solutions, the firm now considered to be a specialist across a much broader spectrum.

“I joined in April 2017 with a mandate to introduce a new product roadmap to help our clients transform rapidly, while ensuring we remain relevant and competitive and scale globally,” he reveals.

“Digital transformation is not just an exciting space. In my opinion, it is the most exciting space.

“It is the fourth industrial revolution 6 | EME Outlook issue 34

“DIGITAL TRANSFORMATION ... IS THE FOURTH INDUSTRIAL REVOLUTION WHERE TRADITIONAL BUSINESSES NEED TO RETHINK THEIR MODELS AND CONVERGE WITH THE DIGITAL WORLD...

WE HAVE ALREADY BEGUN THIS JOURNEY WITH MANY OF OUR CUSTOMERS”

Mohamed Al Qubaisi , CTO

where traditional businesses need to rethink their models and converge with the digital world. We are at the forefront of this in the UAE and have already begun this journey with many of our customers.”

Listening to Al Qubaisi, it quickly became clear that Injazat is driven to not only meet but often exceed the expectations of its customers.

The business works with each client on partnership basis, maximising value by entwining their visions, missions and objectives with those of its own, leveraging best in class tools and methodologies. And the resulting synergy is often impressive.

T

his is a time of unprecedented change, which many have described as the next Industrial Revolution. The Internet of Things, an intelligent interconnected living network, pulsing with data and processing power, populated with digital devices, appliances and people, will transform the way every business in every industry operates. And as individuals, we want everything now and want it to work anywhere.

At Dell Technologies we believe that change brings rich opportunities. Alongside our partners, we are well positioned to enable customers to shift the status quo and embrace a digital future through digital transformation. Dell Technologies enables enterprises to adopt technology at the heart of their business – to accelerate the cycle of innovation and create competitive differentiation – in order to deliver the best possible customer experience. We help organisations reinvent their business and become more digital.

Dell Technologies is a unique family of businesses that provides the essential infrastructure for organisations to build their digital future, transform IT and protect their most important asset, information.

The company provides customers with the industry’s broadest and most innovative technology and services portfolio spanning from edge to core to cloud. We are positioned better than any other company to address customers’ critical IT needs in the data centre.

to become the technology industry’s most trusted advisor providing capabilities spanning strategy development, consultative services and solution deployment and support to help drive our customers’ and partners’ business and digital transformation.

We pride ourselves on our can-do attitude and strive to make it easy for customers and partners to do business with us. Whether customers are working with one or all of the Dell Technologies family of businesses, we make it easy to get the best from our complementary portfolios.

As one of the largest global technology providers, we are also deeply committed to harnessing the power of technology to drive positive social impact and transform the future for better. The company’s new 2030 Progress Made Real plan outlines ambitious goals across four key pillars that are designed to enhance and support our purpose to advance human progress. By combining our technology portfolio, global scale, team member talent and customer partnerships, we can drive significant positive impact.

We are an organisation that embraces risk, change and makes big, smart bets. From our forwardthinking investments in the future of IT, to the Dell + EMC combination, Dell Technologies is defining change in the marketplace. Our unique ability to collaborate to deliver end-to-end IT solutions – from the edge to the core to the cloud, combined with our commitment to using technology for good – will ensure success for our customers, partners, community and other stakeholders in this digital era.

At Dell Technologies, we are committed to providing best-in-class products, solutions and services designed for the success of our customers and partners. We are constantly exploring routes to help our customers become digital organisations, and showcasing how the transformative innovation, partnerships, and essential technology we provide will move them and their ideas forward. We seek

DellTechnologies.com

INJAZAT

Kaspersky Kaspersky has been recognised as a 2019 Customers’ Choice for Endpoint Protection Platforms on Gartner Peer Insights, following a customer rating of 4.6 out of five (1,729 ratings) – the highest score among all vendors with more than 600 reviews.

It has been named a Customers’ Choice all three years Gartner has announced it, including winning the Platinum award in 2017.

The company has also been recognised within the following Customers’ Choice Category Distinctions: Services, government, global enterprise (>$10 billion), mid-size enterprise ($50 million to $1 billion), public sector, government, education, Asia Pacific, North America, Europe, Middle East and Africa and Latin America. Kaspersky is also the only vendor recognised in all four deployment regions.

Injazat deals with each project and client on an individual, bespoke basis “We have a public-private partnership with the Department of Health in Abu Dhabi in the form of a digital venture called Malaffi,” the CTO states, pointing to a primary example of its collaborative model.

“Malaffi is the first Health Information Exchange in the Middle East and will connect all public and private healthcare providers in Abu Dhabi. It will enable the meaningful, real-time exchange of important patient health information between the healthcare providers, that will improve healthcare quality and patient outcomes in the Emirate.”

The CTO also points to a second digital venture, named Hassantuk, that’s been launched in partnership with the UAE’s Ministry of Interior, again with the purpose of saving lives.

In a nutshell, Hassantuk is an early fire detection and response system that 8 | EME Outlook issue 34

makes use of smart monitoring equipment, a private secure mobile network and advanced AI capabilities to respond better to emergency events.

And with installation of these state-of-the-art alarms having been gradually introduced across high priority buildings such as schools and hospitals since 2018, it is hoped that by 2021 more than 150,000 buildings across the UAE (excluding Dubai) will house these same systems.

“With a target to respond quicker to alarms, we strive to provide an extra level of security and comfort to the citizens of the UAE,” Al Qubaisi adds.

UNLOCKING POTENTIAL These two solutions, among countless others that the company is able to call upon, are the result of the agile culture cultivated through investing in people, tools and technology.

Kaspersky has continued to evolve the capabilities of its endpoint protection solution for businesses, enhancing key features to provide even greater control and automated threat detection. For example, its EDR capabilities can identify abnormal user behaviour, automatically detecting and remediating evasive threats as they try to mimic common behaviour like PowerShell script execution.

Other enhancements include improved protection from crypto miners and network threats, while a web-based management console provides IT security teams with improved flexibility and control over cybersecurity management, enhancing product efficiencies.

About Kaspersky Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. Over 400 million users are protected by Kaspersky technologies and we help 270,000 corporate clients protect what matters most to them.

www.kaspersky.com

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© 2019 AO Kaspersky Lab. All rights reserved.

Kaspersky has been named a 2019 Customers’ Choice for Endpoint Protection Platforms, https://www.gartner.com/reviews/customers-choice/endpoint-protection-platforms. “The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.”

INJAZAT In terms of innovation, the firm abides by its Design Thinking methodology – an approach specifically aimed at bridging the gap between creators and end users comprising a five-stage process of empathising with human needs, defining the problem at hand, ideating and brainstorming, prototyping and finally testing.

“Agility means everything these days,” muses Al Qubaisi.

“Therefore, we have our hybrid multi-cloud approach alongside our emerging tech and its agile factory capabilities, secured by our cyber capabilities and with full support from our ecosystem partners, startups and others.”

The wider purpose of its products is something equally important to Injazat, however.

Both Hassantuk and Malaffi are geared towards meeting the UAE’s ambition of becoming one of the safest countries in the world, for example, and the company openly admits its ambitions are to help address many challenges currently facing not only its home country but the entire world.

Al Qubaisi affirms: “Technology is one of the most important tools available for us to solve major issues like climate change, hunger, water, pollution, health and so many others.

Hicom Talking to each other – supporting your digital transformation journey Optimising the use of technology and moving from traditional data management to a collaborative, centralised approach empowers decision-making and helps organisations revolutionise operations, address the challenges of data security and provide greater visibility across the entire organisation.

A connected IT environment that supports end-to-end business processes and provides access to data from multiple sources to consumers is essential to the running of effective businesses. A joined-up approach to data management and information sharing is also vital to ensuring optimum business performance.

Injazat and Hicom have extensive experience in helping organisations achieve their objective of delivering ‘one truth in real-time with optimum performance’ by developing and deploying leading-edge software solutions that provide real business benefit.

Hicom prides itself on its ability to deliver innovate, flexible and secure solutions that support business automation, with expertise in a number of industry sectors including healthcare, government, retail, hospitality, law enforcement, manufacturing and commerce. Hicom supports over 200 clients worldwide, providing solutions for patient and clinical care, workforce management, health and safety, compliance management, business automation, recruitment and selection, and more.

In a time when software is integral to every part of business life, businesses need a trusted partner to support their digital transformation journey.

Emails us at marketing@hicom.ae

www.hicom.ae

10 | EME Outlook issue 34

In partnership with Injazat

Delivering innovative and flexible solutions that support your digital transformation journey.

Working with Injazat to design, develop and deploy leading-edge software that provides real business benefit and achieves the objective of delivering ‘one truth in real-time with optimum performance’.

A portfolio of digital tools, solutions and services that support your business needs: Professional licensing

Electronic medical records

Workforce management

Patient and clinical care

Recruitment and selection

Patient app and portal

Compliance management

Health and safety

+44 (0) 1483 794945

marketing@hicom.ae ŠHicom 2020

www.hicom.ae

INJAZAT

KPISOFT Are you playing backward or forward?

Are you nurturing a culture of continuous performance management?

Is your company ready to put contextual data in the hands of your employees on a mobile?

Is your company embedded with KPI or OKR methodology?

Is collaboration between employees, teams, tribes critical to your success?

KPISOFT’s AI based platform has delivered returns on investment between six to 12 months to our clients, helping companies to double their financial results and employee productivity.

“OUR EMPLOYEES ARE CONSTANTLY CHALLENGED, AND THEY LEARN EVERY DAY THROUGH EXPERIENCE AND TRAINING. I BELIEVE IN INJAZAT’S VISION AND FEEL THAT OUR PEOPLE DO TOO, AND THAT ALIGNMENT IS GREATER THAN ANY INCENTIVE SCHEME” “We have invested and will continue to invest in AI and data science capabilities to tackle some of those issues alongside our partners, and are also launching a venue to embody our vision and allow collaboration, innovation and practical execution of critical solutions to our biggest problems.

“We do not stop at our own culture transformation either. We want to take this culture change to everyone – citizens, school students, clients and more. Having an outcome-based mindset and being adaptable and agile is key to our success as humans.”

ENHANCED BY AN INNER ENTREPRENEURIALISM It is at this point that the CTO pays tribute to the efforts of the Injazat team, a workforce deemed to be the 12 | EME Outlook issue 34

key proponent of its enviable culture, continually meeting the firm’s calls in regard to proactive adaptation in the market.

New individuals with different approaches and ideas are brought on board all the time to maintain innovation in the face of ongoing shifts. Yet the firm has also retained a family-feel, with each individual encouraged to operate in an entrepreneurial manner and take ownership of new developments.

“We like to think we operate like a startup, but with a little bit of corporate discipline,” he states.

“Our employees are constantly challenged, and they learn every day through experience and training.

I believe in Injazat’s vision and feel that our people do too, and that alignment

Companies see threefold improvements in operational decision quality. We have partnered with players in insurance, banking, congomorate, government and travel sectors.

Our easy to use platform uses machine learning and AI algorithms to automate the data analysis process such as discovering data, preparing and analysing that data with minimal human intervention.

We use the revolutionary nudge theory, augmented analytics and positive behavioural reinforcement to push data driven insights to people at all levels of the organisation, in turn, transforming enterprise performance by improving employee performance. Positive reinforcement is a subset of behavioural economics and a way to shape culture and human behaviour.

KPISOFT’s augmented analytics platform is first-of-its kind that is designed to deliver curated and contextual content in real-time.

We help you quit the traditional approach to performance management and take your organisation to the next level.

STOP replaying the traditional approach to performance managemen.

START playing forward.

PERFORMANCE MANAGEMENT

PLAYED FORWARD

www.kpisoft.com

KPISOFT

sales@kpisoft.com

INJAZAT

Proxym Middle East Amer Qarqaz – Managing Partner & Co-Founder, Proxym ME Partner Success Story “Proxym ME partnered with Injazet in 2017. Since our first project we’ve been amazed by the professionalism and the maturity of Injazet Teams.

What is notable with Injazet is that, either with end customers or partners, they always put quality experience first. We are proud to be selected among premium partners with one of the biggest IT players in the ME market.”

About us Subsidiary of Proxym Group in the Middle East region, Proxym ME is a digital services provider in the areas of web, mobility, IoT and artificial intelligence.

Proxym ME provides reliable and innovative end-to-end digital services and solutions that help its customers and partners to effectively meet the new challenges of the digital era.

is greater than any incentive scheme.

“It is true we are a technology company, but we consider ourselves a tech hub that focuses on empowering human achievement. Our vision and its execution are entirely dependent on the very talented people we have.

Without them, none of this would be possible.”

Outside of the organisation, external entities are viewed as similarly critical.

In the way of procurement, the firm not only works closely with traditional technology enterprises, but also engages actively in what is a growing startup sphere, recognising the potential of this field as a source of critical innovations and ideas.

“Honestly, as the CTO I am more focused on the latter as we intend to disrupt alongside promising startups to provide cost effective, cutting-edge solutions,” Al Qubaisi admits.

“We play a major role in not only qualifying and vetting those companies, but we also enable them by 14 | EME Outlook issue 34

providing the resources they are missing and platform that they need via access to clients and their use-cases.

“To date, we have already had major success with numerous local and international startups.”

Indeed, through sound startup engagement, an undeniably innovative spirit and dedicated, highly qualified personnel, Injazat stands in particularly good stead to continually adapt and help others to follow suit in the changing world of technology moving forward.

It is the company’s mission to bring the grand opportunities made available by modern developments to the fore of UAE enterprises while simultaneously ensuring that this is done in a cost-effective manner.

By helping to educate workforces in becoming digitally literate, delivering clear business strategies regarding technology integration and ultimately transforming organisations for the better, Injazat is expected to play a

Today, Proxym ME is recognised as a strategic digital partner for governments and public institutions in the Middle East region as well as an Innovative technology leader in retail, e-health and digital finance services based on a rich portfolio of “homemade” software solutions adapted to the market’s industries requirements: • Digital omnichannel banking – Bankerise® • Retail and distribution – Valomnia® • Fleet management – Naviacom® With more than 600 worldwide (200-plus in the ME) successful digital projects since 2006 and more than 200 digital experts based on Europe, Africa and the Middle East, Proxym Group is at the heart of innovation as confirmed by its selection among IBM’s 100 most innovative business partners.

www.proxym-group.com

INJAZAT

INJAZAT’S CORE COMPETENCIES Injazat is fully owned by Mubadala, the investment arm of the Government of Abu Dhabi, the capital of the United Arab Emirates, and draws on its local expertise and presence combined with several global technology partnership networks to develop market leading services.

Its ambition is to enable organisations to achieve their vision by enabling clients to focus on their core business, whilst Injazat supports them to perform effectively by providing the technology and expertise needed to power productivity.

The company’s expertise can be broadly defined by four key categories: MANAGED SERVICES: Helping to achieve business agility and flexibility with the help of its cloud computing services.

INNOVATION: Transforming organisations with innovative, agile, bespoke solutions created by its team of IT experts.

DIGITAL TRANSFORMATION: From marketing and technology benchmarking to digital strategy and in-house technology capabilities, it assists organisations in meeting the future head on.

STRATEGIC SOLUTIONS: Delivering smart solutions to complex issues, solving today’s challenges with tomorrow’s technology.

Nutanix Nutanix is a global leader in cloud software and hyperconverged infrastructure solutions, making infrastructure invisible so that IT can focus on the applications and services that power their business.

Companies around the world use Nutanix Enterprise Cloud OS software to bring one-click application management and mobility across public, private and distributed edge clouds so they can run any application at any scale with a dramatically lower total cost of ownership.

The result is organisations that can rapidly deliver a high-performance IT environment on demand, giving application owners a true cloud-like experience.

Learn more at www.nutanix.com

www.nutanix.com

Mental Abu Dhabi-based Mental is a regional leader in extended reality software development and an important partner to Injazat Data Systems.

“Our partnership has many synergies,” explains CEO Hani Abu-Ghazaleh, “including a common vision to innovate in immersive technologies.”

critical role in preparing the UAE for future market challenges and broadening the horizons of businesses.

“What are our priorities for the coming year?” Al Qubaisi ponders as our conversation comes to a close.

‘We are expanding within the UAE and are looking at opportunities in the wider GCC. We have a target of launching at least two more digital ventures in the near term. Using our blueprint, we can reach the next level and hopefully make a positive impact 16 | EME Outlook issue 34

in the region.

“Long term, I predict that we will play a major, if not the biggest, role in realising the UAE’s digital roadmap.”

INJAZAT Tel: +971 2 6992700 comms@injazat.com www.injazat.com

The collaboration involves the co-development of products to jointly tackle the UAE and the MENA market.

“We are utilising virtual reality and augmented reality to drive a new type of training applications in the UAE and the region,” Hani adds. “Injazat’s large team of industry experts complements our capabilities, and their network of high-profile clients created new opportunities for us to collaborate on large-scale projects.”

To find out more, visit www.mental.ae

www.mental.ae

TECHNOLOGY

Storage

Compute

Networking

Virtualization

Your infrastructure.

All together now.

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info@mental.ae www.mental.ae

THE MENTAL VR/AR EXPERIENCE Unlocking Human Potential EME Outlook issue 34 | 17

SAFER CITIES | SMARTER CITIES | HEALTHIER CITIES INJAZAT Mohamed Bin Zayed City, Abu Dhabi, UAE | Tel: +971 2 6992700 | comms@injazat.com | www.injazat.com