HOYER PETROLOG UK LTD

H O Y E R P E T R O LO G U K LT D

Delivering agile innovation to Europe’s oil & gas elite

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HOYER Group is one of the world’s leading transport and logistics specialists, and is living up to this billing via an unwavering commitment to sector and client facilitation and a dedication to innovate the downstream market Writer: Matthew Staff | Project Manager: Josh Hyland

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everaging the global evolution of a HOYER brand which has become one of the logistics mainstays across numerous sectors and geographies, HOYER Petrolog UK is living up to its national-leading reputation to introduce new services, attain new business, and unveil new innovations.

With the German-originated HOYER Group now in its second and third generation of family ownership, the organisation’s international growth is unparalleled across the scheduling and distribution of liquids to worldrenowned clients, and across each strand, the Company continues to reinvent and align itself with the future needs of its clients in mind.

“HOYER is now a €1.2 billion business operating in more than 100 countries; carrying just about anything that’s liquid - from the most dangerous chemical acid, to a gas at -200 degrees centigrade, to chocolate or beer that you could drink directly from the tank it’s carried in,” introduces HOYER Petrolog’s Managing Director, Mark Binns. “Chemicals across Europe and overseas remain the biggest part of the business. Then you have fuels, lubricants, aviation fuels and bitumen etc as part of the Petrolog business, and then you have air gasses and food stuffs such as wine, beer, fruit juices and liquid chocolates comprising the rest of the portfolio.

Across each division, and especially prevalent within the Petrolog business unit which began in the 1970s and took off more concertedly in the 2000s, the aim remains to innovate and to provide a forward-thinking, value for money proposition to the cream of the sector crop.

“We’ve never been the cheapest and we don’t try to be,” Binns affirms.

“Our business success is built on professionalism, high quality, a very strong health & safety ethos, good customer service, and overall good value for money.”

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WIRRAL TACHOGRAPH LTD

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irral Tachograph Ltd was established in 1988 to provide the transport industry with quality tachograph analysis. We offer a bespoke service to every customer, and our experience, expertise and efficient approach have ensured that we have become a trusted name throughout the UK and Europe with a reputation for a quality and professional service.

The Company understands that customer satisfaction is the key to the success of any business, working hard to ensure that our customers receive a quality service that continues to enhance and build upon our reputation.

The Company offers a cost effective business solution in terms of time and money, bringing an understanding of drivers hours and helping our customers to comply with the latest legislation to protect their operators licence.

Professionals in ‘getting things done’, properly and efficiently

Main strengths

As such, HOYER Petrolog UK currently boasts a footprint of 11 European countries whereby it operates in the fuel distribution market, transporting retail fuels to service stations as well as catering for aircraft refuelling.

As market leader in three of these jurisdictions - Germany, UK and Sweden - the Company’s success is epitomised by the cachet of the partners it works alongside.

“We work for a number of the big oil companies like Shell and BP in multiple countries and this network is one of our main strengths,” Binns says. “For these oil majors, we provide a consistent offering and a mutual recognition of the best way of working together.

“Occasionally, they will ask us to go into unusual situations or carry out challenging projects, but this is why they choose us: we’re good at getting

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• A cost effective business solution in terms of time and moneyring an understanding of Drivers Hours to your business • In-house software allows companies to stay compliant by enabling them to monitor: • Drivers Hours Compliance and Working Time Directive legislation • Driver Licence checks using the DVLA, automatically checking the validity of a drivers licence Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

• Daily walkaround checks by drivers and simple DVSA daily vehicle safety checks using an app on IOS or Android phones The Company also offers any immediate response to any infringement or fault enquiries and in the case of an Road Traffic Accident (RTA), we can produce a speed trace data report and offer help to customers to identify problem areas.

T 0151 3430909 E info@wirral-tachograph.co.uk Mark Binns, CEO

www.digitaltachograph.co.uk

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Wirral Tachograph Miles Ahead

If your Company requires digital tachograph accessories and analysis, analogue tachograph analysis, tachograph charts and tachograph sundries anywhere in the UK or Europe then contact Wirral Tachograph, the digital tachograph specialists.

THE CHALLENGE We recognise that tachograph analysis is a time consuming business but a crucial part of the transport industry. Drivers Hours Law and Working Time Directive can be challenging no matter what size your fleet of vehicles. The penalties for non-compliance are tough and rigorously enforced.

THE SOLUTION At Wirral Tachograph we can tailor a web based system to meet you companies requirements. We can give different users different access rights from Depot Manager, to National Transport Director or International Transport Director level. Our friendly and knowledgable staff are here to guide you away from any pitfalls you may encounter.

We can help Let us take the headache out of your tachograph analysis.

Call +44(0)151 343 0909 Wirral Tachograph Ltd. Unit 7, Claremont Buildings Old Clatterbridge Road Spital, Wirral, CH63 4JB

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KIOWA

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stablished in 1991 Kiowa provides high quality hose assemblies and fluid power products from its six branches to customers throughout the UK and Europe.

Kiowa and Hoyer Petrolog UK Ltd’s strategic partnership goes back over 10 years, working together to reduce costs using their hose management programme across all locations and fleets, as well as offering training in correct hose handling and storage.

Kiowa has been developing an online hose management website called Lonan, allowing Hoyer Petrolog UK Ltd immediate access to both current and historical hose data throughout the life cycle of the hose.

www.kiowa.co.uk

A consistent offering within oil majors’ supply chains

things done, sorting things out, and doing so properly and professionally.”

In turn, such quality has been repaid with loyalty and trust; the likes of BP and Shell not only look to HOYER to carry out their distribution needs, but to take more of a controlling role in the scheduling, planning and management of its supply chain.

Binns explains: “If you go back into the history, a lot of these oil companies issued resource contracts where they would manage the logistics and look to us to provide the physical execution.

These days though, responsibility for stock management, order taking and vehicle planning is largely in our hands and left to us to decide when and where deliveries are needed.

“We often answer the telephone and take the orders in the name of the client as if we were the client. We handle all the stocks in the ground with telemetry systems which tell us

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CROSSLAND TANKERS

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rossland Tankers are one of the leading UK manufacturers for tankers in the bitumen, heavy oil and chemical markets.

We work for a number of the big oil companies like Shell and BP in multiple countries and this network is one of our main strengths

The Company manufactures 33,000L Hot Product Tankers, constructed for gross vehicle weights up to 46 tonnes with full ground level operation. The vessels are rated to a temperature of 250°C, fully clad in stainless steel or aluminium and insulated to give proven market leading heat retention capabilities. Optional electrical trace heating systems for long-term temperature maintenance are available.

All our tankers are supplied with full ADR, IMDG and European Whole Vehicle Type approvals.

T +28 794 01555 E info@crosslandtankers.com

www.crosslandtankers.com

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FOR THE BITUMEN, HEAVY OIL, CHEMICAL, FOOD, MILK, WASTE, POTABLE WATER& EMERGENCY SERVICES SECTORS

t: 028 794 01555

e: info@crosslandtankers.com

w:crosslandtankers.com

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what the daily sales are, and what the volumes are in the ground; and from that we work out when the next delivery is needed and what the makeup of the delivery needs to be. And from there, we make our own vehicle schedules and plans before enacting the physical execution.”

Completing the seamless technological process, all of this is then fed back into its clients’ ERP systems.

And the final result represents a mutual reliance between both parties, emphasising the role that HOYER now plays in the international market, and the sophisticated innovations the Company has at its disposal to be entrusted with such undertakings.

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Value for money

It’s all about meeting the needs of our clients; not just for the present day, but with the future in mind as well

The flexibility of HOYER Petrolog UK has also shown its worth in light of new industry challenges and changes, most recently expressed as a consequence of the growing retail influence within the sector. In a supermarket or wholesaler respect, fuels are now viewed in the same way as shelved products inside a store, with customer satisfaction and demand intrinsically aligned to availability and instantaneousness.

And as oil companies try to adjust to this retail-minded philosophy, it has turned to HOYER to help them make the transition.

“It’s all about meeting the needs

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of our clients; not just for the present day, but with the future in mind as well,” Binns says. “For our part, this means making sure that we have very good services that are all doing what they’re supposed to do and that are all very efficient. This, in turn, ensures value for the service we provide” With more than 500 trucks at HOYER Petrolog UK’ disposal, this doesn’t mean increasing the fleet to expand its reach, but by streamlining the schedules and making the fleet more efficient. This includes responding to seasonal and even daily trends, and most importantly, the flexibility to amend the schedule at a moment’s notice so as to make sure that no time,

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...we have very good services that are all doing what they’re supposed to do and that are all very efficient. This, in turn, ensures value for the service we provide

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money or resources are wasted.

In the UK, such necessities are managed by HOYER’s national control centre in Huddersfield.

“This is where all the interactions with clients and their receivers take place, it’s where all the stock monitoring and controlling takes place, it is where all the planning and logistics work is built up, and it’s where all of our drivers call into, to receive instructions and to give feedback about what they’re up to, and any problems they’ve encountered,” Binns details.

As ever, where there is consistent quality, innovation isn’t far behind, and in this case, HOYER has introduced a new delivery paperwork printing system

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RTL Driving telematics excellence RTL is proud to work in partnership with Hoyer Petrolog, developing industry-leading telematics capabilities for the petroleum marketplace. The Company is a custom telematics specialist for the commercial vehicle marketplace providing sophisticated management tools that capture and analyse vehicle and driver data to optimise fleet safety and efficiency.

With 25 years’ experience in vehicle telemetry as well as working with many of the leading engine and truck manufacturers, RTL is best-placed to deliver advanced tracking, monitoring and reporting systems that overcome specific operational challenges and enhance business performance.

T +44 (0) 1457 767 309 E info@rtlsystems.co.uk

www.rtlsystems.co.uk Health & safety is of paramount importance

in the cab of each vehicle to enable instantaneous interaction between control centre and driver, while also reducing any wasted time caused by the driver having to leave the vehicle to print changed delivery information.

Health and safety, differentiators

The primary beneficiaries - and not coincidentally the target of the Company’s innovations - remain the oil companies and in the same way that HOYER continuously updates its processes to meet their needs, it also ensures it stays abreast of all major industry trends and market expectations.

Chief among these are levels of health & safety, driven by a workforce that never wavers from the professionalism and standards expected of them at a business like HOYER. “Using health & safety as a prime example, this is very much about

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PETROCHEMICAL SUPPORT SERVICES LTD

We’ve got drivers who’ve been here for 25 years, do 60,000 miles a year, who have never had an accident. They can put their 60 foot lorry where we couldn’t put our cars

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etrochemical Support Services Ltd was founded to supply the petrochemical industry with appropriately trained and experienced drivers.

The Company’s exceptional success is based on supporting the foremost UK transporters of petroleum products, gas, chemicals and bitumen all Aviation fuels.

With a team of professional, dedicated and highly experienced people with a wealth of knowledge and expertise within the petrochemical and driver recruitment industry, and as the backbone of our operation, we are proud of what makes our drivers the best in the industry.

T 01249 721287 E petrochemical@btconnect.com

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Reduce Costs, Improve Road Safety and Achieve Legislative Compliance using Superior Fleet Technology

+44(0) 1457 767 309 | info@rtlsystems.co.uk | www.rtlsystems.co.uk

Providing qualified, professional & flexible drivers to the Petrochemical industry throughout the UK

Tel: 01249 721287, 01249 721629 01249 720167, 01249 720718 01249 721457 Fax: 01249 721489 www.petrochemicalsupportservices.co.uk

Continuous improvement to deliver operational excellence partner to our valued client: Hoyer Petrolog Ltd

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HOYER’s tankers are operated by experienced drivers who are extremely good at what they do

getting the right people in, making sure they have solid training, and then carrying out ongoing assessments of their performance,” Binns emphasises.

“We know that our experienced drivers are extremely good at what they do. We’ve got drivers who’ve been here for 25 years, do 60,000 miles a year, who have never had an accident. They can put their 60 foot lorry where we couldn’t put our cars.

“The emphasis then is on consistency and making sure the same performance is there on a cold February morning at 5am in the rain, and that’s where we tap into their motivation and professionalism; understanding that we want to keep them at HOYER, and to keep them happy, but to also make sure they don’t become complacent in any way either.”

Quality, consistency, professionalism, health & safety,

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We’re a large entity and part of an even larger Group but we remain privately owned, and retain the flexible agility and delegated authority of a smaller organisation

a commitment to people, logistics acumen, and critical mass flexibility are all listed by Binns when asked about HOYER’s standout differentiator; the MD emphasising that it is an amalgamation of all of these facets which defines and explains HOYER’s success, rather than one standout feature.

“When you bring all of them together, you end up with a very solid and attractive value for money proposition,” he concludes. “We’ve got a nice balance too. We’re a large entity and part of an even larger Group but we remain privately owned, and retain the flexible agility and delegated authority of a smaller organisation.

“Our ability to make important decisions quickly makes us very agile and that is very important when combined with the market-leading client portfolio, services and footprint that we already enjoy.”

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Safety Workwear & PPE, Proven to Protect.

Keeping your staff safe against hazards in the workplace.

International Enquiries +44 (0)1280 841 400

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HOYER Petrolog UK Ltd 517 Leeds Road, Huddersfield, HD2 1YJ Tel: 01484 447200 enquiries.UK@hoyer-group.com

www.hoyer-group.com

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