GIG LOGISTICS

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Synonymising logistics with innovation and digitisation

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Expectation Synonymous with innovation and digitisation, GIG Logistics is striving to transform customer experience and raise the logistics bar across the African continent Writer: Jonathan Dyble | Project Manager: Josh Mann

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The food problem of Africa is not the result of shortages in production, but rather a consequence of our inability to store food during harvest in the rainy season to ensure that we have enough during the dry season.”

Piqued by forays into the study of farm management and agricultural economics at University, Ayodele Adenaike’s interest in logistics was nurtured from a young age as he went on to produce a thesis that assessed the storage capabilities of small-scale farming enterprises across SubSaharan Africa.

“Building on this, I found it relatively easy to function very well on my first job as a purchasing store officer and ultimately make a full-time career in logistics.”

Fast forward to the present day and, having expanded his expertise after spending 11 years with international industry specialist DHL, Adenaike now hold’s his most prestigious position to

date, standing as the Chief Operating Officer of GIG Logistics.

A Nigerian subsidiary of indigenous technology and intelligence-driven management company GIG Group, GIG Logistics was formed in 2012 with a mandate to address the major challenges of the country’s logistics industry.

“It was rare to find a logistics company with a perfect blend of structured processes as well as a vast knowledge of the local environment,” states Adenaike. “It was the ideal opportunity and I believe that this company is truly revolutionising the way in which logistics is done in Africa.”

Inventive ingenuity

GIG Logistics largely differentiates itself in two ways, as Adenaike explains: “Firstly, we consider ourselves as a technology company before we see the logistics aspect. In other words, GIG logistics is a tech company offering logistics services.

ONE GROUP, SIX COMPANIES GIG Logistics’ solutions are categorised as follows: • Ecommerce last delivery mile: Empowering businesses by offering leading courier solutions and customer services.

• Customer to customer deliveries: Providing affordable domestic courier services to virtually every location in Nigeria.

• Business to business deliveries: Aiding businesses with manufactured goods from warehousing to distribution.

• Business to customer deliveries: Providing logistics solutions for manufactured goods from warehouse to retail.

• Movers: Supporting office and home moving requirements.

• International deliveries: Leveraging a network of thirdparty delivery partners in 220 countries around the world.

Across Nigeria, the company offers same-day delivery services in major cities such as Lagos, Port Harcourt and Abuja, and has a 24-hour window for nationwide deliveries.

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NSIA INSURANCE LIMITED INSURANCE AND BUSINESS IN A GROWING ECONOMY. Businesses are vulnerable to various risks that may threaten their existence and consequently, a drawback in the economy. It is therefore essential that businesses leverage insurance solutions to mitigate losses; ensuring economic sustainability and development.

Over the last 20 years, NSIA Insurance Ltd (Formerly Known as ADIC Insurance Ltd), one of Nigeria’s leading distributors of diversified risk management products and services, has consistently supported and protected the Nigerian economy through the design and delivery of innovative risk management solutions for businesses and households.

NSIA continually strives to create value by operating with integrity and ensuring client satisfaction through continuous product innovation and effective service delivery whilst maintaining the highest possible standards and building trust in the Nigerian business environment.

Our strategic partnership with GIG Logistics, one of Nigeria’s leading logistics companies, is one of our many initiatives towards innovation and economic development achieved through the provision of tailor-made insurance solutions, creating protection in the unforeseen event of losses that may occur as a result of carrying on business activities.

NSIA Nigeria Ltd is a member company of the NSIA group with footprints Xxxxxxxx xxxxxxxx xxxxxxxxxxx throughout Africa including xxxxxxxxx Cameroon, Congo, Gabon, Benin, Côte d’Ivoire, Ghana, Guinea, Guinea Bissau, Mali, Togo, Senegal and Nigeria. The company is present in locations across five of the six geo political zones providing both life and non-life risk management solutions to several industries, including oil and energy, marine, engineering, financial institutions and FMCGs.

T +234 1 2805378/9 E enquiry@nsiainsurance.com

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NSIA Insurance Limited is one of the most progressive composite insurance companies in Nigeria with a branch network that ensures quality service delivery across the nation. We offer a wide range of insurance products to meet the changing financial, investment and lifestyle risk needs of both corporate, commercial and individual clients.

We are one of the most capitalized companies in the Nigerian insurance sector and our partners benefit from our simple and cost efficient administration processes and highly experienced team collectively creating value and ensuring the satisfaction of our customers.

NSIA Insurance Limited was incorporated originally as African Development Insurance Company (ADIC) before its acquisition by NSIA Participations. The group has its presence in 12 countries which includes Cameroun, Congo, Gabon, Benin, Cote d’Ivoire, Ghana, Guinea Bissau, Mali, Nigeria, Togo and Senegal.

Corporate Head Office: 3, Elsie Femi Pearse Street, Victoria Island. Lagos

Tel: +234-1-2805378-9, +234-1-2714977 Email: enquiry@nsiainsurance.com

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• Lagos •Abuja • Port Harcourt •Ibadan • Enugu • Kano • Kaduna • Onitsha. • Warri.

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“Secondly, and equally, we are committed to providing exceptional service delivery for our customers, exceeding expectations through innovative delivery solutions.”

Emphasising its focus on these two elements, the company is allowing consumers to seamlessly interact and transact with businesses with ease.

From its flagship agility application that helps improve internal efficiency and the promising development of its mobile app, to its planned incorporation of artificial intelligence and use of electric vehicles, GIG Logistics is proactively ensuring it remains well ahead of the regional curve, leveraging the latest and best in industry capabilities.

THE GIG LOGISTICS FOOTPRINT GIG logistics currently has 82 service centres spread across Nigeria, with 100 percent presence in all the states in the west, south and southeast.

Alongside its substantial domestic footprint, the firm is also extending its services overseas, with its flagship branch having opened in Houston, Texas in early 2018.

Moreover, the company is registered to begin business in Ghana by Q2 2019, with its wider sights set on China, the UK, Dubai and East African countries such as Rwanda and Kenya.

“Ultimately, we are set to move from being the leading logistics company in Nigeria to the leading logistics company in Africa owned by Africans,” states Adenaike.

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“In my opinion, any logistics business that is not ready to play the tech game is preparing to become extinct,” Adenaike states.

modernisation and digitalisation.

“Ecommerce is a huge business and Africa is a large market that is relatively untapped, and we realised early enough that ecommerce is nothing Explosive expansion without logistics,” states Adenaike.

Standing itself apart from the crowd, “I’d even say it is the future of logistics, the company has grown astronomically and so we have positioned ourselves in recent times, evident in the to play a significant role in capitalising explosive expansion of its ecommerce on this.” client base.

Recognising a need for cash-onWith 1,500 SMEs now registered on delivery management due to many its ecommerce platform, this number online transactions in Nigeria remaining has risen five-fold in the past year, up largely cash-based, the company built a from 300 in early 2018, driven by the customised application that provides a company’s continual emphasis on unique fix to this problem.

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heart of the organisation through its educational, technological and leadership-centric initiatives. One recent example in particular includes the firm’s co-sponsor of Techpoint Build 2019, West Africa’s biggest startup event and a major gathering of SMEs, investors and promising businesses.

“We’ve also determined that SMEs are a major factor in our rapid growth, so we have implemented an initiative to help train them on how to do online business at scale,” Adenaike continues.

“This a win-win for each party and the wider economy.”

Readied for rapid growth

“Clearly some challenges still crop up,” adds Adenaike, “but as we create solutions to deal with these, we increasingly offer better and more efficient services to the customer.

“Now, thanks to this, merchants can view their transactions on our customer portal and top up their wallet from the comfort of their offices.”

Progress provision

The firm’s technology-enabled solutions aside, the company is playing a key role in providing the platform for socioeconomic progression across Nigeria.

One such indication of this is its emphasis on staff, regularly sending its management team on refresher courses at the Lagos Business School to broaden their knowledge.

Adenaike continues: “Equally we have a training school called the GIG Learning Academy at the GIG Group level, an initiative that allows us to reiterate our company mission, vision and values to all our members.

“We believe in making investments in our staff, as they are our most valuable asset.”

CSR is another area that the company excels in, embedded in the

All things combined, GIG Logistics is becoming increasingly well positioned to capitalise on the opportunities of a continent that is offering ever-more promising potential.

“Logistics is key to the economic growth of any nation, accounting for a significant percentage of internally generated revenue in many countries,” Adenaike says. “It is thus a profitable and rewarding sector to invest in.”

Specifically, for the year ahead, the COO affirms that the company is aiming to maintain its rapid expansion plan to establish presence in every major city in Nigeria by the end of 2019, as well as initiate further movement in its international ambitions and technological developments.

He concludes: “Our philosophy is that no logistics company in Nigeria knows the local terrain better than we do. A shark can’t survive in rivers where the crocodile is king, and I like to think that GIG Logistics is the crocodile of the Nigerian logistics space.

“We do what we do better than the rest.”

GIG Logistics Tel: +234 8 139 851120 info@giglogistics.ng www.giglogistics.ng

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1 Wole Ariyo Street Off Admiralty Way Lekki Phase 1 Lagos, Nigeria Tel: +234 8 139 851120 info@giglogistics.ng www.giglogistics.ng

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