G4S UAE

G4S UAE

Aligning with regional security trends and customer needs

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SECURING the Emirates o reflect the continued growth of the security sector in the Middle East, G4S UAE has widened its already extensive offering to bring a more diverse range of turnkey solutions to the market; offering custom-made solutions that are designed to fit the needs of each customer and their respective industry. Under the watchful eye of the Company’s new Chief Executive Officer (CEO), Alida H. Scholtz – who hopes to replicate her track-record for executing successful growth strategies by leveraging a wealth of experience from working in the service and manufacturing industries – G4S UAE is on course to implement a robust regional expansion and development plan that will deliver on both a technology and innovation front.

“Following the rapid economic development in the Middle East, national security has become a top priority for the United Arab Emirates,” says Scholtz. “The Middle Eastern security market is

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Since appointing a new CEO in May, G4S UAE has been closely monitoring regional security trends to bring a customisable and diverse range of turnkey solutions to meet the growing demands of the market Writer: Emily Jarvis Project Manager: Kane Weller

Alida H. Scholtz, Chief Executive Officer (CEO)

expected to maintain its ongoing growth; urging government and private sectors to boost their budgets for the modernisation of national security through more professional security partners in the fields of technology, risk and gap analysis, and the sourcing of quality equipment.”

Having operated as a trusted security partner across all seven Emirates in the UAE for the past 24 years with dedicated contact points across the region, G4S UAE continues to expand and grow its leadership capabilities; bringing in new industry leaders to look after its cash, ESS (electronic security system) and aviation divisions.

The Company’s strategy to capitalise on the burgeoning commercial security sector in the UAE falls in alignment with the current global industry trends being closely monitored by the wider G4S Group.

Operating in more than 110 countries across six continents and providing solutions to more than 20 different sectors, the world-leading integrated security

S H I P P I N G & L O G I S T I C S

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ORION SYSTEMS

I

nnovation is a habit of mind.

Headquartered in Dubai, and with a multinational team of wide experience and deep expertise, Orion Systems has that habit.

The ability to design, deliver and integrate solutions to complex operational and security system problems - inventively and quickly - differentiates Orion from our competitors. It’s the fuel that is driving exceptional growth for us.

Our client-list of some of the bestknown companies in the UAE and internationally is testament to this.

Orion’s strong relationship with G4S is a typical example: founded on resolving difficult technical challenges, on time and to budget; supporting G4S’ compliance and client-satisfaction objectives.

G4S is aligning its products and services with local trends and demands

SERVICES

AND SOLUTIONS • Manned Security Services • Facility Management Services • Cash Management Solutions • Electronic Security Systems • Risk Management & Training Services • Event Security Management Solutions • Recruitment & ODLS Services

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Group has many accolades to its name; including global positioning as a leading manpower provider and a reputation for pairing together innovation and technology to provide best-in-class services.

End-to-end service offering

Considered one of the most advanced and developed countries in the world with a well-developed market, the UAE’s growing investments in local infrastructure have necessitated investments in security systems, leading to the increased demand for security services and solutions.

Further, increased security and safety concerns, theft and government regulations are also equally important factors driving the growth of manned security services and the electronic security solutions market.

Aligning with these local trends and demands, G4S has designed its

Creativity, agility, and quality are three of the pillars of our business. The fourth, and most important, is our people.

By recruiting outstanding individuals, integrating them into our team, treating them with respect and giving them genuine opportunity to advance their careers, we ensure that everyone wins; our employees, our company, and above all, our clients.

Orion is a trusted partner for airports, retail and real estate conglomerates, theme parks, the security and automotive industries, vehicle fleet operators, and global technology giants.

We’re as comfortable working on small Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx projects as large ones; providing the same levels of commitment and the same exceptional outcomes.

And we are easy to do business with.

Orion Systems DMCC Fred Durnford - Sales Director +971 56 157 6325 fred@orionsystems.com Geoff Warr - Sales and Marketing Manager +971 50 458 0315 geoff@orionsystems.com Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

INNOVATION

IS A STATE

OF MIND

The ability to design, deliver and integrate solutions to complex operational and security systems problems inventively and quickly - differentiates Orion from its competitors.

It’s the fuel that is driving exceptional growth for us. Our client-list of some of the best-known companies in the UAE and internationally, is testament to this.

Orion’s strong relationship with G4S is a typical example: founded on resolving difficult technical challenges, on time, to budget, to support G4S’ compliance and client-satisfaction objectives.

Orion is a trusted partner for major airports, construction and real estate companies, retail conglomerates, theme parks, government, the security industry, and global technology giants. However, we’re as comfortable working on small projects as large ones, we provide the same levels of commitment and the same exceptional outcomes.

EXTRA LOW VOLTAGE SOLUTIONS FOR SMALL AND LARGE SITES AIRPORTS. CASH IN TRANSIT. AUTOMOTIVE PLANTS. RESIDENTILAL and COMMERICAL BUILDINGS. PORTS. RETAIL. MALLS

CONNECT TODAY +971 4 453 9657

info@orionsystems.com

orionsystems.com

consult . design . build . install . support

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portfolio offering to meet the exacting requirements of customers across the region, while also being fully-compliant with all the requirements of the Private Security Business Department and Department of Protective Systems.

According to a Frost & Sullivan report released in January, spending on physical security systems in the Middle East is set to achieve a 36 percent boost in 2016; with regional demand expected to be worth US$5.2 billion, compared to $3.8 billion in 2015.

Similarly, the access control market is expected to reach $10.4 billion by 2020,

We are not just a leading security and manpower provider, but also the industry leader driving innovation and technology through manpower – Alida H. Scholtz, CEO

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growing at an impressive CAGR of 10.6 percent between 2014 and 2020.

“Hence, G4S is focusing on the electronic and surveillance market, innovations for cash management solutions and delivering its risk analysis technology,” affirms Scholtz. “The subsequent rise in budgets allow for extensive spending on security products and solutions such as manpower security, public surveillance systems, critical infrastructure security, X-ray and thermal scanners, and many others; with the aim to raise security levels in the country.”

She adds: “We have invested significant funds in upgrading the processing tools in our cash centre combined with state-of-the-art tracking and surveillance equipment that will be integrated on one platform to provide service efficiency data to our customers. We have also partnered with strategic software developers to bring intelligent analytics to the banking sector and we are excited to

ORIENT TRAVEL

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n its 53rd year of operation, Orient Travel is a multi-award-winning pioneer in the field of travel and tourism with more than 22 offices spread across the UAE, Oman, Qatar, Bahrain and Kuwait.

Appointed sole partner for Carlson Wagonlit Travel, the world’s largest travel management company in 2014, Orient Travel is a market leader in retail travel, flights, holiday packages, incentive travel, meetings, insurance and more.

Our inbound division, Orient Tours, has been in operation since 1982 and offers a complete range of local tour programmes, adventure expeditions, cruise tours and safaris with true Arabian hospitality.

T +971 600 5 33332 E support@orienttravels.com

www.orienttravels.com

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G4S UAE is...

• Certified to ISO 9001:2008, OHSAS 18001:2007 and ISO 14001:2004 standards • Fully-compliant with all Private Security Business Department and Department of Protective Systems requirements • A member of the National Outsourcing Association • A Ministry of Labour ‘Category A’ employer • An employer of 12,000 staff from 35 different nationalities • Dedicated to the support of nationals, operating a Citizen Affairs Department

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launch and pilot this product in the market towards the end of November, 2016.

“All divisions offer an end-to-end service offering that drives efficiencies and effectiveness across the full supply chain for our clients and their customers.”

Voice to the customer

Elsewhere, the Company is increasing the capabilities of its surveillance equipment, coming up with new and faster cash processing tools and a series of other internal continuous expansion and upgrades to support its expansion plans.

Operating an open and transparent hiring and employment HR strategy – which adheres to the Government’s Emiratisation initiative to encourage local development – G4S UAE believe in being the ‘voice to the customer’ through its people management capabilities. Scholtz says: “This means we have to ensure that we provide the best and most fit-for-

purpose service to a client’s culture, while meeting the cultural nuances in the UAE. “Essentially, we want our customers to feel that we listen to them before we had to hear then, keeping our commitment to provide a best-in-class workforce that stays one-step ahead of their needs.”

The concept of ‘voice to the customer’ has become the methodology that is now driving new levels of customer satisfaction and brings fresh dynamics to the concept of truly understanding customer needs.

Rated an A-class employer, with accommodation and welfare activities considered best-in-class, G4S UAE has continuous public activities that proudly showcase its people and the investment in their welfare.

“Additionally, our continuous frontline staff engagement has shown our commitment to their wellbeing

The G4S UAE management team are all leadership experts in their respective fields with extensive experience in the local UAE market

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S H I P P I N G & L O G I S T I C S

and success as ambassadors of G4S, representing our reputable brand at clients’ sites,” she emphasises.

Subsequently embracing leadership capabilities across its diverse workforce, G4S has a simple engagement strategy epitomised by a relatively flat organisational structure designed for senior level employees to engage directly with manpower on the ground. “This is one of our key winning leadership factors. We recognise that our staff are one of the most important assets we have to grow and succeed in the region due to their commitment to execute and drive our customer strategies,” Scholtz highlights.

In Pizza Hut Express, customers can see the production process, as their pizza is freshly made in front of them using local ingredients and at a costcompetitive price

Innovate to differentiate

Interlinking decades of industry experience with new, smarter security solutions with the help of the latest technology, G4S is now able to use security data to facilitate the growing need of data intelligence and also allow monitoring of business trends.

“Thus, we are moving beyond the

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borders of risk prevention and security data by integrating our data to create intelligent analytics,” Scholtz explains.

Enjoying the support of global relationships as well as notable strategic local investments, G4S UAE continues to expand its technologies and innovative solutions to efficiently reach customers across all industries

Cash Deposita 360 The Cash Deposita 360 is a CDM (cash deposit machine) aimed at businesses such as retailers and SMEs. The device features the following: • Notes hopper • Reject hopper • Escrow hopper • LCD touch display • Card reader • Thermal printer • Safe door

with its full end-to-end solution; differentiated by its ability to embrace national legislation and changes to the business landscape, positioning this information to research and develop a stronger and safer security infrastructure for its customers.

“Whether it be security for the commercial, residential, government, industrial, healthcare or education sectors, every industry has started to use cutting-edge technology to create a secure and safe environment,” the CEO further details. “Our plan is to expand our reach to clients who are driving strategies of standardisation

Cash Deposita 360: Managing cash with new levels of sophistication and security

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S H I P P I N G & L O G I S T I C S

G4S Secure 360 mobile application G4S Secure360 is a mobilebased application for capturing real time information from customer sites of manned security services. The app features: • Attendance capture • Guard tours • Inspection • Incident reporting • Panic button • Patrol response • Geo fencing

and looking to increase both the quality and awareness of their security protocols. Going forward, our expansion will be across all divisions, with a key focus on driving our customer value proposition across our whole product portfolio combined with our new innovative technology tools.”

Scholtz concludes: “We have a winning culture and carry our brand with great pride, allowing us to continuously challenge our way of working so that we can build and create products that will give our customers a competitive edge.”

For more information, visit www.g4s.ae

Handset requires a data plan on 3G/4G for connectivity. Version shown is supported on an NFCenabled Windows Phone

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Ground Floor, Al Manara Building Al Manara Street Al Quoz Industrial Area 2 Sheikh Zayed Road P.O. Box 32634, Dubai United Arab Emirates T: +971 4 381 5800 | Fax: +971 4 338 2965 E: info@uae.g4s.com www.g4s.ae

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