FALCON AVIATION

FA L C O N AV I AT I O N

Committed to the best in aviation

F A L C O N

A V I A T I O N

Lifting You Towards

SUCCESS Falcon Aviation has built a reputation synonymous with excellence, placing paramount importance on serving the customer to become one of the best in the business Writer: Phoebe Calver | Project Manager: Kane Weller

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016 proved to be yet another high-flying year for Falcon Aviation, exceeding numerous targets the Company had set for itself previously; the success of which lying within its ability to provide a world-class service to all customers.

With oil prices dropping last year, Falcon Aviation employed effective and admirable teamwork in order to aid some of its main customers in the oil & gas industries. Working closely with ADMA and TOTAL, Falcon Aviation was subsequently able to move through this difficult period, evolving and strengthening

its status as a major player in the UAE ADNOC Operations.

“We have provided continuous support to ADMA, with efficient 19-seater state-of-the-art AW189s and a large proportion of our fleet of Bell 412s,” explains Captain Ramandeep Oberoi, Chief Operating Officer (COO) at Falcon Aviation.

“We have also brought in AW169 in order to successfully make the TOTAL operations compliant with their rigorous safety requirements.

“It gives us great pride to be the first offshore operator of AW 169s in the world and we have also supported TOTAL and Wintershall Operations with our second AW189.”

Falcon Aviation’s two Dash 8 Q400 NG remain the backbone of ADNOCs operations for Das and Zirku islands, with Abu Dhabi’s Al Bateen Airport continuing to grow as the main hub for these operations.

A huge part of the Company’s success and continuous work with big-name clients is down to its high achievement record. A prime example of this can be seen when looking at the Company’s key performance indicators (KPI) for last year where it achieved 97 percent. ADNOC is now engaging the Company in weekly flights from Ras Al Khaima Airport for its Northern Emirate’s passengers.

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The revolutionary Legacy 450 truly transcends previous perceptions of mid-light capabilities. A remarkable union of technology and design, this aircraft flies faster and farther than any other jets capability of taking off and landing on shorter runways. This is the only jet in its category with full fly-by-wire technology, and the advanced Rockwell Collins Pro Line Fusion™ platform puts pilot and space. Up to nine passengers enjoy the smooth flight experience in the largest-in-class stand-up cabin with unmatched luxury, comfort and style. The jet’s ultra-quiet environment is perfect aircraft that is a true reflection of the heights that can be reached when your mission is to rethink and redefine what’s possible.

s in its class. The Legacy 450 delivers an enviable performance, including ts in complete control in a cockpit environment with superior ergonomics t for working or relaxing. Welcome to the Legacy 450 - a new-generation

WOW, WHAT AN AIRCRAFT! “Smart Air has been operating the first Legacy 450 in Europe for many months. We receive very positive feedback from customers using the aircraft as a charter. They are extremely pleased with the comfort.

My favorite elements are the quietness in the cabin, craftsmanship quality, the astonishing cockpit from a quality and technology standpoint, the fly-by-wire as a true added value in terms of comfort and safety. Pilots enjoy flying this aircraft. These are remarkable features that are not present in other similarly priced aircraft.

I now realize that my customer experience with Embraer is far better than what I experienced with other OEMs because we remain customers even after the aircraft delivery. The teams are very invested in customer satisfaction. They have a true willingness in accompanying the customer and ensuring his satisfaction throughout the aircraft operation.

The capability of the aircraft to land in Saint-Tropez/La Môle is an important time saver.

The landing is done in very safe conditions. The technical data after certification were far better than preliminary data. Those are good surprises when we take the risk of being the first customer on an aircraft not yet certified without any validated performance. It is very nice, as a consultant company, to be able to go back to our customer and say that the choice we recommended is by far exceeding the reality that existed when the decision was made.”

-Stéphane Ledermann, Founder & President, Smart Air Watch Stéphane’s story and request more information at EmbraerExecutiveJets.com/Stephane

F A L C O N

A V I A T I O N

Captain Ramandeep Oboroi, Chief Operating Officer (COO) at Falcon Aviation

“As a Company we are incredibly focused on expanding our existing projects,” continues Oberoi. “In 2015 we started the Qazaq Air Project in record time with three Q 400 NG, and one and a half years down the line, our aims to make Qazaq Air’s airline operations self-sufficient have been achieved. This has enabled us to focus our efforts on maintenance support for the airline, which will continue in the coming years.”

Setting the precedent

This year will see exciting movement for the Company, with a particular focus on project expansion of its oil & gas helicopter support operations in the UAE with a view to branch out to other countries in time.

“We have already set an exemplary precedent with the success displayed in the steady growth of business jet MRO (maintenance, repair and overhaul)

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As a Company we are incredibly focused on expanding our existing projects...

This has enabled us to focus our efforts into maintenance support for the airline, which will continue in the coming years

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G450 interior

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F A L C O N

A V I A T I O N

services in the Al Bateen Airport,” adds Oberoi. “We are confident that this programme will be effectively replicated in our Al Maktoum International Airport (DWC) project, located within our stateof-the-art 18,000 square metre hangar facility.”

Finding pockets in the market that hold potential for growth is pivotal to the Company strategically, and Dubai in particular has offered a lot of potential for growth in various segments.

“For three years running, we have successfully operated tour rides in Dubai in collaboration with Alpha tours. This business has grown steadily over the years and we expect this pattern of growth to continue,” affirms Oberoi. “This year has also seen us achieve a pivotal milestone for the Company – the certification of the Atlantis helipad – which will go a long way in helping us achieve our goals in and around Dubai.”

EXECUTIVE GOURMET

As a Company we are incredibly focused on expanding our existing projects...

This has enabled us to focus our efforts into maintenance support for the airline, which will continue in the coming years

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eadquartered in Zurich, Switzerland, with 39,000 employees, Gate Gourmet operates in over 200 facilities in 50 countries on six continents.

A division of Gate Gourmet, Executive Gourmet is a brand offering a complete catering executive aviation solution.

First opened in Al Bateen Executive Airport in 2011, it has gone from strength to strength, with the management team of Joao Aguiar, Jana Vakova (Manager Commercial) and Thomas Harker (Executive Chef) now fully settled in.

Joao Aguiar explains: “The Company is happy to announce that 30 percent of the business is now in other airports in the UAE, with Falcon Aviation Services being our biggest customer.”

“For now, we want to continue increasing our customer portfolio and are currently working in partnership with Emirates Catering for both Dubai Airports (DWC and DXB) and we are extending our offer to other airports in the UAE working along with other stakeholders.”

At Executive Gourmet every request is special and exclusive. We offer unparalleled flexibility, efficiency and warmth – all tailored to execute the guest specific requests.

To maintain the highest culinary levels and a consistent product offering, our executive chef Thomas Harker, with Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx experience of preparing menus used at HRH Royal Flights UK, is at the helm of the kitchen and has a natural flare and instinct when it comes to food and what a high end customer expects.

You can trust in Executive Gourmet’s solid record of safety, quality, reliability and consistency, a true one-stopshop for all your executive aviation requirements.

T +971 2 491 7 001 E vipabudhabi@gategourmet.com

www.executive-gourmet.com

Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

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The best just got better ...

Our exclusive inflight catering unit dedicated exclusively to VVIP & Private Aviation is now available at every airport in the UAE.

24/7 OPERATIONS CONTACT

O�ce: +971 2 491 7 001 Mobile: +971 506162140 Email: vipabudhabi@gategourmet.com www.executive-gourmet.com | www.gategroup.com

F A L C O N

A V I A T I O N

Three-pronged approach

Falcon Aviation follows strategic approaches with a proven track record of success; a prime example of this is being demonstrated at DWC where the Company followed a three-pronged approach.

“It was a very exciting time as we were able to establish a 1,000 square metre Luxurious FBO (fixedbase operations) facility at the Dubai South VIP terminal in a short time” summarises Oberoi. “The facility was inaugurated on 19 December, 2016 by Sheikh Ahmed bin Saeed Al Maktoum, Chairman and CEO of the Emirates Group, along with our esteemed Chairman, Dr. Sheikh Sultan Bin Khalifa Bin Zayed Al Nahyan and our Vice Chairman and CEO Sheikh Zayed Bin Sultan Bin Khalifa Al Nahyan.

“Another of our aims for our VIP business jet customers of FBO (fixed-base operations) at DWC is to provide our VIP helicopters - from the

Dubai South VIP terminal

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newly certified heliport on the land side of our FBO - to proceed to their destinations in Dubai and Abu Dhabi.”

Additionally, Falcon Aviation will be providing line maintenance and handling at DWC for its jets, and upon completion of its hangar facilities the Company will be providing hangarage and MRO services to business jets.

Falcon Aviation has also taken a variety of audit findings and used them to restructure its quality and safety departments. This will go a long way in enhancing the efficiencies of the Company.

Maintenance, repair and overhaul

Bearing in mind the importance of MRO for both efficiency and maintenance of Falcon Aviation’s helicopters and fixed wing fleet, the Company formed a team to restructure the maintenance department, in order to further grow its MRO and aircraft management for third party aircraft projects.

HELITRADES INC.

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or more than 35 years Helitrades has been carrying out the repair/ overhaul of Bell Helicopter Dynamic and Hydraulic components for customers in Canada and internationally.

We have recently expanded our capabilities to include Bell Helicopter approved structural repair for tail booms and main fuselage on Bell Helicopter models 205, 206A/B, 206L, 212, 407 and 412.

Helitrades is also an approved Service Center for Woodward HRT hydraulic components installed in the various models of Bell Helicopters. We have been a proud supplier to Falcon Aviation and other operators in the Middle East.

T 613 678 3027 E gerry@helitradesinc.com

www.helitradesinc.com

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Field Maintenance for Bell 206, 206l, field 206L, 205, 212, 412 and Robinson R22 and R44.

Dynamic and hydraulic component overhaul and part sales for dynamic the Bell 204, 205, 206, 206l, 206L, 212, 407 and 412.

Structural Repairs fixtures Fixtures for Bell 206, 206l, 206L, 407, 205, 212, 412. approved Woodward HRT licensed Repair Service facility approved Bell Helicopter customer Service facility Transport canada approval # 3/86 eaSa approval Number 145.7106

helitradesinc.com Head Office: 18 Terry fox dr., Vankleek Hill, ON, K0B 1R0 | T: 613.678.3027 | f: 613.678.2776 | Gerry@helitradesinc.com alBeRTa faciliTy: Site 5, Box 7, RR2, airdrie, aB, T4B 2a4 | T: 403.912.4658 | f: 403.948.6475 | info@helitradesab.com ONTaRiO faciliTy: 4536 Side Rd 10, New Tecumseth, ON l9R 1V4 | T: (705) 435-4031 | Gerry@helitradesinc.com

P r o u d t o b e S u P P o r t i n g Fa l c o n av i at i o n S e r v i c e S

The Company offers aviation support to the oil & gas industry

“Our new structure is being implemented as we speak and I am confident in the fact that this will improve our MRO performance,” Oberoi describes. “The key factor has been the creation of our planning department, to ensure the proper planning and monitoring of manpower and material which is crucial to our

Falcon Aviation forging new and exciting partnerships with TDIC and the Abu Dhabi Government, both of which are in the pursuit of enabling growth in tourism activities both in and around Abu Dhabi and the Western Region, with a special focus on Sir Bani Yas Island and Ruwais.

Oberoi concludes: “We are hoping to provide both TDIC and the Abu Dhabi Government with helicopters and fixed wing services as the partnership grows and evolves; it’s an exciting avenue for us and something we hope to see grow as we move through the year.”

MRO activity, and with the help of the upgrade of our software systems, we will be able to monitor and control man-hours, job card and costs to the Company.”

It is increasingly important for a Company of Falcon Aviation's size to continue to innovate and find new avenues. Recent months have seen

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FALCON AVIATION SERVICES LLCN Al Bateen Executive Airport P.O Box 62030 Abu Dhabi United Arab Emirates General inquiries: +971 2 4448866 Charter sales: +971 2 4440007 E: sales@falconaviation.ae

www.falconaviation.ae

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