EDOTCO GROUP

E DOTCO G R O UP

Upholding a proactive attitude toward energy efficiency www.edotcogroup.com

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ENABLING Connectivity for the

FUTURE

Since inception three years ago, edotco Group has secured a strong tower portfolio and is now bolstering its value-add service offering, starting with a concerted focus on sustainable power sources for its towers Writer: Emily Jarvis • Project Manager: Donovan Smith

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aving bolstered its range of integrated telecommunications infrastructure services with the addition of value-add services, Southeast Asia’s tower services expert, edotco is carefully balancing its desire to expand with a desire to constantly innovate; evolving beyond a traditional tower Company with a focus on creating its own reliable supply of power to remain competitive in a rapidly growing market.

A series of strategic tower acquisitions since inception in 2012 has resulted in edotco taking ownership of more than 15,000 towers, including around 2,200 new towers built in 2015 by the Company across its five countries of operation - Malaysia, Bangladesh, Sri Lanka, Cambodia and Pakistan – representative of edotco’s position as a leading pan-Asian tower services

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provider.

Suresh Sidhu, Chief Executive Officer of the Company recalls: “edotco has evolved from a concept into a reality; with tower assets in multiple countries and a range of end-to-end solutions for the sector today. It is our ability to adapt and keep up with the pace of the industry that makes us stand out from the competition.”

With a whole range of tower-centric services spanning infrastructure, power, energy sourcing, operations and maintenance, and monitoring services, edotco’s offering covers the full spectrum of tower needs, tailored to tackle various country and environment-specific challenges.

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9 DOTS CONSULTING

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Dots Consulting Group is

headquartered in Singapore with regional operations in Malaysia and Thailand.

The core focus of 9 Dots Consulting is on Enterprise Resource Planning (ERP) and Business Intelligence (BI), providing class-leading professional expertise with laser-focused quality service that can take your business to the next level of success.

9 Dots Consulting has built its success on proven Microsoft Dynamics AX implementations by fostering partnerships and working together with enterprise clients for successful outcomes.

Securing a reliable supply of power to its towers has proved a strategic move towards achieving long-term sustainability

The Company’s recent drive to secure a reliable supply of power to its towers has proved to be a strategic move towards achieving long-term operational efficiency. “This is just one step that makes our towers more attractive and we hope this will facilitate increased tower sharing possibilities,” Sidhu adds.

Sustainable tower solutions

Heading into next year, edotco’s expansion strategy is very much focused on continued investment in its value-add, tower-centric services, including power infrastructure and new technologies designed to boost efficiency. “The vast majority of our ongoing projects are a result of our pursuit for operational excellence and investment in our brand, which affects how we are perceived in the market,” says Sidhu.

Coupled with its commitment to provide the best service uptime to

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9 Dots Consulting worked closely with edotco to deploy a new central enterprise resource planning (ERP) solution for the Group

Whatever your business challenges are, whether it is to stay competitive, keeping your business response time down, managing expansions, shared services, consolidations or streamlining business processes across regions; you are in good hands with the right Microsoft Dynamics AX enterprise solutions from 9 Dots Consulting.

9 Dots Consulting guarantees experienced help, support and advice, in addition to a high level of commitment and responsibility. “We have a consistent track record and reputation for on-time delivery. You are in a much better partnership with us when it comes to achieving a better return on investment for your business.

Integrity is the essence of our success”, says Yap Sim Chin, Managing Director, 9 Dots Consulting Group.

E info@9dots.com

www.9dots.com

9 DOTS CONSULTING GROUP SINGAPORE

M A L AY S I A

THAIL AND

Behind every success story there stands a trusted partner.

We want to be your trusted Microsoft Dynamics AX partner.

Microsoft Dynamics AX ERP software for growing Enterprises.

Our success in Microsoft Dynamics AX implementations is achieved through strong partnership and understanding of our clients’ needs in Enterprise Resource Planning (ERP).

That’s why we believe in working closely with you to take your business to the next level of success.

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SUCCESS STORIES

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ORISSA WICOMM

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rissa Wicomm is a leading systems integrator in the Asia Pacific region with presence in Malaysia and Philippines and associate offices in Bangladesh, Sri Lanka and Cambodia. Founded in 2010, Orissa Wicomm provides unparalleled energy, power, lightning prevention and remote monitoring solutions to the most demanding industries.

Leveraging global experts, Orissa Wicomm helps organizations achieve their goal of reducing TCO and driving sustainable growth in an effective and innovative way.

“We’ve always put our customers’ first, keeping in mind what is important to them and will continue to do that as we embark on new frontiers to expand our footprint regionally”, says Nallen Singhe CEO, Orissa Wicomm.

www.orissawicomm.com echo is an automated remote monitoring system for all passive tower infrastructure

customers, Chief Sales & Corporate Affairs Officer, Wan Zainal explains that edotco’s monitoring solution, echo is a step in the right direction. He explains: “echo is an automated remote monitoring system for all passive tower infrastructure; comprising power, security, fuel, battery life, temperature, alarms and any other key aspects that can have an impact on service levels.

“From our centralised echo Centre, we can proactively monitor each site via a remote monitoring unit (RMU) in real time, intelligently gathering data, resulting in costsaving problem resolutions while minimising dependence on manual field operations.”

To make the project a reality, edotco worked closely with telecommunication and industrial power expert, Orissa Wicomm (M) Sdn. Bhd; a Company who shares

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...edotco worked closely with telecommunication and industrial power expert, Orissa Wicomm (M) Sdn. Bhd; a Company who shares edotco’s long-term view of creating sustainable power solutions...

edotco’s long-term view of creating sustainable power solutions through its offering of renewable energy and RMU capabilities.

Moreover, many of the markets in which edotco operate face the challenge of an unreliable power supply and by leveraging its close relationship with regional partners, the Company is ensuring that it meets its energy efficiency targets across its tower infrastructure; thus reducing operational expenditure and passing the savings onto the customer by reducing total cost of ownership.

He further notes: “We are well placed to help our customers reduce cost to maintain their profit margins. This involved tackling the common problem of energy shortages by investing in more innovative and sustainable power solutions, including exploring avenues in renewable energy.

“Moving into the power space will provide access to different clients in new geographies, providing our teams

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Telephone: +603 7886 3713 Email: sales@orissawicomm.com www.orissawicomm.com

consider it done with experience in new markets. Given the increasing trend for multi-service companies, it is often expected of us to provide the power infrastructure as well as the tower, and our latest investments in this area are enabling us to do this.”

Additionally, edotco is continuously looking for ways to re-evaluate the design of its towers to ensure they can be tailored for a specific site, alongside a specific energy system; including the roll out of a camouflage design and BTS hotel in Malaysia. “Our multiservice approach will help to reduce carbon emissions and energy costs for the customer, while increasing network uptime,” Wan Zainal adds.

Equipped with this all-encompassing solution approach, edotco is now assessing opportunities in new geographies starting with Myanmar earlier this year; acquiring a 75 percent stake in an indigenous tower company.

“Going forward, we will be very much focused on operationalising this and

edotco constantly assesses the design of its towers to ensure they can be tailored for a specific site

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aligning the new business with our own strategies and solutions,” he details.

With this new expansion, edotco has the potential to surpass the 16,000 tower mark, further emphasising its leading market position in Southeast Asia.

Building a culture of delivery

Throughout its history, edotco has placed a concerted focus on its people in terms of both training and recruiting the right person for the job. “This is something we remain very passionate about and hope to continue selecting, where possible, local people into a melting pot of multicultural diversity who will ultimately benefit the Company and its future development goals,” Wan Zainal adds.

Subsequently, edotco employees embody the customer-centric core principals and aspirations, helping to bring the best products and solutions to market, that meet the changing customer needs in telecommunications solutions.

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We also look for local partners and vendors where possible to not only encourage local development and training, but to garner a better understanding of each country we operate in

Sidhu explains: “Our people set us apart from traditional tower companies; they represent a critical aspect of value creation in our ‘economies of skill’ approach to business. We can leverage our pan-regional approach to build a culture of delivery and continuous innovation for our customers.

“This is just one of the reasons why we intend to put in place the relevant certification trainings so that there is a clear, industry-recognisable, standard that we adhere to.”

A customer-centric focus stretches throughout edotco’s partner development programme, which ultimately attracts best-in-class and likeminded international partners who are also eager to encourage improved connectivity, better energy solutions and new expansion opportunities. “We also look for local partners and vendors where possible to not only encourage local development and training, but to garner a better understanding of each

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country we operate in,” he adds.

One such international partner is 9 Dots Consulting, who is working closely with edotco to deploy a new central enterprise resource planning (ERP) solution for the Group to be put in place in January. The solution will drive faster internal decision-making, improve workforce productivity and lower the cost of the Group’s ongoing IT expenditures. “So far, our partnership has been successful and we hope their good work continues long into the future,” says Wan Zainal.

Customer-centric solutions

Driven by its continuous aptitude for improvement across the board, edotco has spent a considerable amount of time optimising the design of its towers and internal support processes with the ultimate goal to provide a better product to the customer.

Wan Zainal summarises: “Going forward, we hope to acquire new customers, create an even stronger customer-centric mindset in our customer-facing staff; while continuing to bring new and innovative solutions to a growing number of countries.

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“Moreover, edotco wants to play a key part in opening up opportunities for tower sharing across Southeast Asia, which will demonstrate our keenness to create quality partnerships and work in tandem with others, while remaining competitive in terms of our multi-service approach. In Malaysia, we have just launched our first multi-tenant cellularon-wheel under the brand name, edotco Mobility Solution eMOS.” Sidhu concludes: “Ultimately, we are targeting a multi-service, tower-centric approach without losing focus on the customer as the end-goal. Offering an all-encompassing service was a logical step for us to be able to expand the business and keep adding solutions to our portfolio; offering a total service solution while continuously innovating and working on continuous improvement to make a continued impact across the countries in which we operate.

“Customers change and we need to adapt to that, hence our approach to value-add and our keen focus on sustainable energy solutions; which will also come into play in terms of our CSR focus heading into 2016.”

edotco has just launched its first multi-tenant cellular-on-wheel in Malaysia, under the brand name, eMOS

Group-wide CSR in 2016 In 2016, edotco is to adopt a Group-wide corporate social responsibility (CSR) programme; primarily drawn from its growing expertise in energy solutions, which will become the focal point for its investments in the local communities. “It is important that we address the wider challenges within each country that we operate through utilising our skills in telecommunications and the associated industries to make a big impact. Up until this point, we were involved in CSR on an ad-hoc basis and we are very pleased to now be evolving further into this space by channelling our excess energy generation back to the community,” highlights Wan Zainal.

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EDOTCO GROUP SDN BHD Level 30, Axiata Tower 9 Jalan Stesen Sentral 5 Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia T: +603 2262 1388 F: +603 2262 1308/09 E: marketing@edotcogroup.com www.edotcogroup.com