BNBM

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Serving Papua New Guinea since 1992

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GENERAL ACCESSORIES

Q&A

Briefly introduce us to BNBM Hardware, e.g., a brief overview of your main products and services, locations, client base, number of employees, etc.

BNBM PNG LTD is a wholly-owned subsidiary of CNBM Investment. We were registered and established in Papua New Guinea on June 12, 1992. Drawing on the strong manufacturing and technical background of the CNBM Group, we operate a chain of integrated building materials and home furnishing outlets, combining wholesale, retail, product promotion, warehousing, and logistics distribution. Our goal is to be a comprehensive service provider for construction and home improvement needs across the region.

After more than 30 years of development, we have built a network of “BNBM HOME” supermarkets in major cities throughout PNG, supported by reliable supply channels and a complete product range. We stock over 20,000 types of building materials and 20,000 home furnishing items, offering customers a true one-stop shopping experience. We serve a wide client base including government agencies, large contractors, small businesses, and household owners, and employ a local workforce trained to deliver efficient, friendly service. Looking ahead, we will continue to expand our presence, maintain strict compliance, and drive improvements in quality and service to support PNG’s longterm development.

Through our “1-2-3 Cross-cultural Integration Model”, decades of local experience, and commitment to sustainable development, we bring international quality and service standards adapted to local conditions. By continuously improving our operations, innovating our offerings, and sharing benefits with communities and partners, we aim to grow our reputation — not just as a local supplier, but as a globally competitive enterprise that delivers value wherever we operate.

How does the company work to ensure that its brand remains synonymous with innovation and the strong construction support of major projects?

What, for you, differentiates BNBM Hardware from the competition?

• Strong global backing – As part of CNBM, one of the world’s largest building materials groups, we enjoy stable supply chains and consistent quality standards.

• Deep local roots – Established in 1992, we bring over three decades of experience, local market knowledge, and a proven track record of reliability.

• Comprehensive product range – We carry more than 40,000 items in total, covering every stage of construction and home furnishing, all available under one roof.

• Extensive reach and logistics – We operate 13 branches and 2 distribution centers across PNG, with additional locations in the Solomon Islands and Fiji, ensuring wide coverage and timely delivery.

• Trusted service – We operate with honesty and full compliance, focusing on long-term relationships and delivering real value to every customer.

Can you please expand upon BNBM Hardware’s mission of promoting the company to be a world-class enterprise with global competitiveness?

This mission guides every part of our work.

We build our strength on the global resources and standards of the CNBM Group, while remaining firmly rooted in the Pacific region.

We achieve this by combining global expertise with local understanding. Guided by our philosophy “Efficient use of resources, Serving the construction” and “Environmental harmony, stable operation, standardized practice, fine management, and innovative development”, we continuously introduce modern, durable materials and practical solutions suited to PNG’s climate and building requirements.

Our wide network — 13 branches, 2 distribution centers, and stock of over 40,000 products — gives us the capacity to supply large volumes reliably and on time. We work closely with government bodies and follow full localization of employment, systems, and operations, so we understand exactly what projects need. By investing in our people, maintaining strict quality control, and supporting communities through charity and relief work, we reinforce our reputation as an innovative, responsible, and dependable partner for construction across the region.

Could you elaborate on your partnership with Water PNG? How do the two companies mutually benefit each other, and what complementary strengths do you bring?

Our partnership with Water PNG — the government-owned provider of water supply services across the country — is one of our most valued long-term relationships. As a key supplier, we provide the full range of pipes, fittings, hardware, and construction materials needed for their infrastructure expansion, maintenance, and upgrades. This ensures they have consistent access to quality

products, delivered on time and in line with local regulations.

The collaboration works because our strengths complement each other: we bring large-scale inventory, nationwide logistics, and access to high-quality materials backed

by CNBM’s standards. Water PNG brings deep public sector expertise, a clear national service mandate, and insight into community needs. Together, we reduce supply risks, keep projects on track, and help deliver safe, reliable water services to more people across PNG — creating value for both organizations and the public we serve.

Are there any recent or upcoming projects that you would like to highlight?

Yes — we are pleased to announce the opening of our newest BNBM branch in Kaugere, Port Moresby. This will be our 12th branch in Papua New Guinea, joining our existing network of distribution centers and additional locations in the Solomon Islands and Fiji.

Strategically placed in this growing area, the new branch will make our full range of building and home furnishing products more accessible to local residents, contractors, and businesses. It marks another step in our plan to improve service coverage, shorten delivery times, and bring our one-stop shopping experience even closer to communities throughout the country.

Looking ahead, what are BNBM Hardware’s key priorities?

Looking ahead, BNBM Hardware’s key priorities are focused on steady growth, responsible operations, and shared development.

First, we will continue expanding our network, with the new Kaugere branch as

a key milestone, to improve accessibility and logistics across PNG and neighbouring markets.

Second, we will uphold high standards of quality and innovation, introducing better products and refining our systems to meet both local and international requirements.

Third, we aim to deepen long-term partnerships with government bodies, major clients like Water PNG, and industry stakeholders. By aligning with PNG’s national development goals and supporting infrastructure and industrial upgrading, we will continue to deliver value as a trusted partner in the country’s progress.

Fourth, we will invest in our greatest asset — our people — by maintaining fair employment practices, protecting employee rights, and fostering cross-cultural harmony. Equally important, we remain committed to giving back to the community through active social responsibility: we will continue carrying out donations, charity programs, and support for local people, including helping families in need, assisting vulnerable children, and contributing to education and welfare initiatives. These efforts are our way of showing gratitude and making a positive difference in the lives of those around us.

Finally, we are committed to sustainable development: we will promote green products, responsible resource use, and environmental protection, ensuring our growth benefits not only our business but also the communities and natural environment of Papua New Guinea and the wider Pacific region.

Are there any topics that have not been discussed that you would like to highlight?

Yes — there is one important aspect that defines who we are, beyond our products,

branches, and projects: what we truly stand for as a company.

At BNBM PNG LTD, we believe we are not just selling building materials or home supplies — we are selling trust and quality. Every product we deliver and every service we provide is built on consistency, reliability, and respect for our customers. We measure our success not only by revenue, but by the loyalty and satisfaction of the people we serve. In fact, our growth comes directly from happy customers who return to us and recommend us to others — because they know they can count on BNBM. More than that, we are far more than just a commercial enterprise. Our real purpose goes beyond business: • We provide meaningful employment to local people, creating opportunities, building skills, and supporting families across PNG. • We bring quality and safety into every household, ensuring that families, builders, and communities have access to materials that last and perform well.

• We deliver smiles and confidence through reliable service, fair pricing, and solutions that make building and improving homes easier.

• We give hope through our actions, continuing our tradition of donations and charity work to support those in need — whether helping families recover from hardship, assisting children with education, or contributing to community welfare.

In short, BNBM exists to build more than structures — we build trust, livelihoods, better living standards, and a brighter future for everyone we reach. This is the heart of our work, and it is what makes us different and proud to serve Papua New Guinea.

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