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B ARCL AY S BANK OF KE N YA

Helping people reach their ambitions www.barclays.co.ke

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KENYA’S

‘Go-To’ Bank Barclays Bank of Kenya is on the verge of celebrating its 100th birthday, commemorating the occasion with a host of new services and digital upgrades to bring prosperity to an ever-growing customer base Writer: Matthew Staff • Project Manager: Callum Philp

s Barclays edges towards its centenary in the Kenyan banking domain, the globally renowned business continues to innovate, expand and upgrade as it retains its concerted focus on enriching as much of the country as possible. As a major global financial services provider, the Barclays name is a household one in the majority of the developed world; spreading its engagement in personal banking, credit cards, corporate and investment banking, and wealth management to more than 50 countries around the globe. With the vision and purpose of helping “people reach their ambitions”, the culmination of 300 years’ expertise and history continues to generate

largely unrivalled levels of service offering and customer satisfaction as the Company continues to “move, lend, invest and protect” money for customers and clients worldwide. The 140,000-strong global workforce is further testament to the prominence that Barclays has in the industry at large and, for countries like Kenya - which can still be classed in some cases as an emerging market - the benefits that stem from housing such an internationally powerful business is clear for all to see. With 122 branches at present, and 300 supporting ATMs, Barclays Kenya boasts the biggest network in the country among its peers, with much of its expansion occurring in the past eight years; a 50 percent increase taking place since 2007.

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G4S KENYA LIMITED

4S is the leading global, integrated security company, specialising in the provision of security solutions in over 120 countries and over 620,000 employees. Drawing on more than 100 years of history, we are proud of our distinct culture and strong values that guide how we conduct our business. We work to safeguard the welfare and prosperity of millions of people worldwide – helping to create safer and better environments in which people operate.

“Barclays Bank of Kenya is one of Kenya’s leading financial solutions providers with a history spanning nearly a century in this market,” the Company emphasises. “The Bank’s mission is to help people achieve their ambitions in the right way in order to prosper and the Bank’s ambition is to be the ‘go-to’ bank for all its stakeholder communities.”

Most prestigious bank

With a history spanning 99 years, the Company has outlined its plans for significant expenditure and further expansion to celebrate its 100-year anniversary, but this certainly isn’t a rare occurrence for Barclays Bank of Kenya who has invested heavily in the country for the entirety of its existence in the country. With the aforementioned scale of presence bridging urban and rural communities, the 800,000-strong customer base makes Barclays one of the country’s largest banks; a factor compounded and maintained as a consequence of its vast service portfolio.

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At G4S, we believe that in every security challenge, there is an opportunity to unlock hidden benefits.

Barclays Bank of Kenya is one of Kenya’s leading financial solutions providers with a history spanning nearly a century in this market

We draw on our global resources in logistics, technology, risk consultancy and project management and our experience of managing the world’s largest force of security personnel in diverse regulatory environments across 6 continents. As a result, our customers are able to better protect their critical assets, generate extra revenues, reduce costs and deliver an enhanced service to their customers.

T +254 711 042 333/555/999 E info@ke.g4s.com

www.g4s.co.ke

G4S Kenya Limited is the local subsidiary of G4S Plc. the leading global integrated Security Company, specializing in the provision of security services and solutions to customers. Our mission is to create material, sustainable value for our customers and shareholders by being the supply partner of choice in all of our markets. G4S Kenya has been in operation for 47 years, operating in over 120 locations with over 15,000 employees.

Manned Security Risk Management & Consultancy Event Security Secure Journey Management Asset Tracking Security Systems Secure Data Services Facilities Management Fire & Rescue Services Secure Logistics Cash Management

www.g4s.co.ke | +254 711 042 000 / 999 | +254 (0) 20 698 2000 / 2999

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Covering banking segments across “retail banking, business banking, corporate and investment banking, treasury advisory services and markets, Barclays has furthermore played a pioneering role in the local financial services sector as well as on the socio-economic front”. Compartmentalising the Barclays offering even further and the range of products and services available to all demographic of customer is just as comprehensive as any western market, standardising the reputable Barclays portfolio across the board where possible. Inevitably, regional trends and regulations are adhered to throughout this offering, but the core areas living beneath the aforementioned banking umbrellas are all present. Supporting the staple current and savings accounts is a cast comprising loan options, a mortgage centre, a host of credit card offerings, business banking opportunities, and of course, electronic banking which represents the most rapidly developing of the divisions. Such rapidly developing elements can take place in a matter of months for companies of Barclays’ size and subsequent flexibility, as the Bank explains: “The first half of this year saw the Bank enhance customer experience through the rollout of new products and enriched digital channel functionalities, installation of new intelligent ATMs and reduced service time at the branches through an improved queue management system. “As a result, the Bank has received various awards such as the most prestigious Bank in Kenya, best retail Bank in Kenya and best product in Africa (Zidisha).”

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Enhancing customer experience

The foundations had already been laid for the positive start to 2015 via a 2014 which saw significant increases across all financial KPIs. Key highlights for the year included net operating income increasing to KES 28.3 billion against KES 27.9 billion in 2013; a six percent reduction in operating costs as a result of effective cost management; a six percent increase in loans and advances to customers; and the net nonperforming loans rate standing at 3.5 percent as a consequence of strong risk management.

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REGENT MANAGEMENT LTD

egent Management Limited, Regent Valuers International (K) Ltd & Regent Estates Limited are members of the Regent Group East Africa and were incorporated in Kenya in 1995. Regent is now a well established full service property consultancy operating at the forefront of the Kenyan property market. The Company has acquired an excellent reputation and the trust of a number of the country’s leading property owners. Regent has offices in Kenya, Uganda and Rwanda, with plans to expand to other capitals in the East African region. As one of the most respected and reputable property firms in the country, we have the resources and capability to value, sale/let and manage all types of properties of whatever size, complexity and location. Ultimately, our goal is to be the real estate solution providers of choice in the East African Region, and plan to achieve this by offering the highest quality of services in real estate consultancy using the most current technology and human resources.

T +254 2 2734900/2724545 E info@regent-mgt.com

www.regent-mgt.com

Your professional Real Estate Solutions Provider

Estate Agency & Real Estate Consultancy • Leasing of commercial and residential property • Development consultancy, feasibility study and property market research studies • Acquisition and disposal of development sites and properties

Property Management

Real Estate Valuation

• Management of Commercial Portfolios (shops, offices & industrial properties)

• Valuation of land, buildings, plant, machinery, equipment, farms and plantations

• Management of residential portfolios (Block of flats, furnished apartments, stand alone units & holiday homes/villas) • Common Area & Facilities Management • Asset management and strategic planning services

• Valuation for company share flotation/ privatization and accounting • Asset Valuation, Counting, Tagging and preparation of Asset Registers

• Project management

Regent Group Head Office Regent House, Upper Hill Road P. O. Box 79487-00200, Nairobi. Tel: +254 2 2734900/2724545 Fax: +254 2 2724540 info@regent-mgt.com

www.regent-mgt.com Regent Estates Limited, Kampala Office Kisozi Complex, Off Nakasero Lane, P. O. Box 79487-00200, Nairobi. Tel: +254 2 2734900/2724545 Fax: +254 2 2724540 info@regent-mgt.com

Regent Group Mombasa Office Social Security House, 5thFloor P. O. Box 43213, Mombasa. Tel: +254 020 2146415 Fax: +254 041 2226884 regentmgt-msa@kenyaweb.com

Regent Group Nakuru Office Tradeworld Building, P. O. Box 3857, Tel: +254 051 2211989 Fax: +254 051 2211898 info.nakuru@regent-mgt.com

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“We have dedicated a significant portion of resources over the past two years towards improving our systems and diversifying our product portfolio in order to provide end-toend financial solutions and enhance our customer experience,” Barclays Bank of Kenya’s Managing Director, Mr Jeremy Awori said following the results’ unveiling. Additionally, customer deposits stood at KES 165 billion, a nine percent year-on-year rise, while a strong capital and liquidity position was also maintained. A 10 percent increase in pre-tax profit was reported, amounting to KES 12.3 billion for the year, once again representing a

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notable increase from KES 11 billion recorded in 2013. Driving such fiscal development for what is evidently already a marketleading Company is no mean feat and emphasises the scale of capital investments and strategic moves that Barclays involves itself in each year to remain fresh, modern and attractive as a banking proposition in Kenya. For 2014, this notion also incorporated a host of new products and services to support the future growth of not just the Company itself, but of its customers and partners as well. “We have introduced new revenue generating streams such as bancassurance, SME, fixed income

METROPOL

etropol Corporation Limited started its business in Kenya in 1996 as a correspondent of Dun & Bradstreet International (D&B) for the East African market covering Kenya, Uganda, Tanzania, Rwanda and Burundi. Today Metropol is licensed in Kenya and Uganda as a Credit Reference Bureau (regulated by the Central Bank of Kenya and Bank of Uganda). Metropol is also licensed in Kenya and Rwanda as a Credit Rating Agency and is regulated by the Capital Markets Authority in Kenya and Rwanda. The company’s capabilities in ratings, credit reporting and analytics continue to deepen through continues research and customer linkages that provide comprehensive data bases that facilitate various analyses. The company now provides Credit Bureau services to Banks, Micro Finance Banks, MFIs, SACCOs and trade credit providers. In the credit rating area, the company provides comprehensive industry research and analysis, SME ratings and corporate ratings in collaboration with GCR. Other services include Business Information Reports; debt management, training, outsourcing, credit audits, feasibility studies, review, and preparation of project and funding proposals. Metropol has established global partnerships in the area of ratings with Global Credit Rating (GCR) of South Africa. GCR provides Corporate ratings in Africa and other emerging markets; Global Credit Solutions in the area of debt management with over 120 partners in over 100 countries; and Metropol is a member of the Asiagate Group comprising of 18 APAC countries for the exchange of Business Information Reports. Other partnerships include Credit Insurers like Ducriour Del Credere in Belgium, African Trade Insurance. These global partnerships enable Metropol to provide comprehensive and customised solutions to its customers across East Africa. As a result, the company now lies on the crest of a unique opportunity to extend its innovative products and services in the credit and capital markets. The Metropol Group’s strategic positioning and depth of capabilities are designed to achieve high profitability and market leadership in Kenya and the rest of the Eastern African region. The Group plans to attain significant market share as it expands its operations into the rest of the African continent.

T + 254 20 268 9881 Barclays Kenya has revamped mortgage products and asset-based financing to attract customers

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www.metropol.co.ke

Metropol was established in Kenya in 1996 as a business Information and credit management company. In 2006 Metropol partnered with GCR to provide credit rating services that enable corporates to raise capital and meet their financing needs. Metropol is also licensed by the Central Bank of Kenya to provide Credit Reference Bureau (CRB) Services to ALL banks in Kenya. Our CRB services leverage full-file credit information sharing and alternative data sources from MFIs, SACCOs, HELB, Utilities, Mobile phone companies and providers of goods and services on credit to help customers improve their access to finance and increase the credit providersâ€™ capacity to lend profitably to more customers.

AN ASSET TO YOUR BUSINESS

Metropol Corporation 13th Floor, Hazina Towers, Monrovia Street, Nairobi Tel.: +254 202250696

Metropol CRB Head Office 1st Floor, Wing A, Shelter Afrique Centre, Upper Hill, Longonot Road, Nairobi Tel.: +254 202689881, +254 727413733 , +254 732774666

www.metropol.co.ke

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trading, investment banking and stock brokerage; and revamped existing businesses such as our mortgage offering and asset-based financing to support future growth,” Awori added. “We have managed to keep our cost income ratio stable year-on-year, despite the significant investments which we have made to set up new businesses, rollout new systems, enhance existing technology and acquire key talent.”

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Commitment to growth

Moving into 2015 and the Bank has picked up where it left off, making significant investments into a number of new revenue streams in order to build upon the success of recent years and to further capitalise on a population eager to embrace the very latest digital solutions. The aforementioned mortgage centre and bancassurance has been complemented in the first half of the

We have managed to keep our cost income ratio stable year-on-year, despite the significant investments which we have made to set up new businesses, rollout new systems, enhance existing technology and acquire key talent

LIQUID TELCOM

iquid Telecom Kenya connects 10 flagship Barclays banking halls to free Wi-Fi

Barclays Bank of Kenya customers will be the first in the country to be able to access free Wi-Fi in their banking halls, thanks to a new installation by Liquid Telecom Kenya. The Sh7.6m project has seen Wi-Fi installed into banking halls at 10 of Barclays Bank of Kenya’s flagship branches in Nairobi, and its head office. The free Wi-Fi offers speeds of 2Mbps and is part of Barclays’ investment in value added services for its customers. The bank is also keen to increase customers’ exposure to its online banking options. “We are setting up Wi-Fi at the branches to enable our customers to discover what services they can access online so that they can then carry out their banking wherever they are,” said Barclays Bank of Kenya. Among the Barclays branches being connected in the first phase of connections are Moi Avenue, Queensway, Hurlingham, Westlands, Sarit Centre, Village Market, Yaya Centre, Barclays Plaza and Muthaiga, all within Nairobi and set in the city’s most vibrant commercial districts. “With the Wi-Fi project, we’re helping Barclays differentiate the customer experience by being the first bank in the country to offer free access to the Internet via a free connection in its halls, something they view as really important for their customers,” said Ben Roberts, CEO at Liquid Telecom Kenya.

T +07891 3557895 E info@liquidtelecom.com

www.liquidtelecom.com Nairobi, Kenya

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Building Africa’s digital future www.liquidtelecom.com

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SYBRIN

t Sybrin we take pride in our ability to supply innovative, market-leading solutions. Everything we deliver is based on our specialist, first-hand knowledge of the global payments, information, and document management industries. Sybrin focuses exclusively on developing, implementing, and supporting end-to-end systems providing the optimum delivery of business solutions to our customers. We market and deploy our solutions through our own sales force, as well as via our growing Business Partner Network. Our service offering includes system design and architecture, implementation and integration, as well as specialised custom software development.

www.sybrin.com Barclays mortgage centre is yielding positive results

year with a new Asset Finance Centre of Excellence, as well as an enhanced push into agribusiness as a new revenue stream in order to boost its overall balance sheet growth. “The launch of the Barclays mortgage centre in the first half of 2015 is already yielding positive results for the Bank,” stated Awori during the Company’s latest quarterly report. “As of June, the value of mortgage applications recorded was almost double what the Bank recorded during the whole of 2014. “On its part, Bancassurance, although still in its nascence, is showing great promise and we expect that it will be a major contributor of our non-funded income line within the next two-three years.” “The Bank is also rolling out a robust SME strategy to enable it to play a bigger role in the development of this important sector of the economy,” the report continued. “As a demonstration of its commitment to support the

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HAVELOCK NDUATI & COMPANY ADVOCATES

H The launch of the Barclays mortgage centre in the first half of 2015 is already yielding positive results for the Bank

avelock Nduati & Company Advocates is a full service law firm providing a broad range of legal services to both commercial and private clients across Africa and the rest of the world. We provide businesses with legal guidance that works in a commercial environment and give clients legal advice which is appropriate to their circumstances, developing strong relationships to ensure that we understand their requirements and focus on providing pragmatic and plainspeaking advice. The firm has also have developed a broad network of partner legal firms and advisors in across East Africa, allowing us to provide one stop services across the continent.

www.hnc.co.ke

www.sybrin.com

Banking for the Future

Looking ahead to make a difference

Corporate, Commercial and Intellectual Property Law Trusts Property and Estate Planning Civil Litigation Client Support and Value Added Services

www.hnc.co.ke +254 20 3860637; 3860642

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growth of this sector, the Bank has set aside a KES 30 billion kitty to lend to local enterprises.” A KES 30 billion sum is significant even for a financial entity the size of Barclays, but it emphasises one of the primary facets of the Company’s philosophy; to enrich the lives of people the length and breadth of Kenya. Complementing its new apps, new service offerings and enterprise support, the Company’s ongoing corporate social responsibility efforts sets the business apart from its market counterparts, involving itself extensively in school and educational programmes as well as in the health sector and all-important rural and farming community. The Company continued: “Barclays is set to announce a partnership with the Ministry of Devolution and Planning to provide LPO financing to women, youth and persons living with disability.

THE SARIT CENTRE

Barclays is set to announce a partnership with the Ministry of Devolution and Planning to provide LPO financing to women, youth and persons living with disability

hree decades on, The Sarit Centre continues to justify its slogan City within a City. The first-ever enclosed shopping centre in East Africa, it opened in 1983 with just two shops. However an expanding and diversified tenant mix quickly made it a favourite venue with Nairobi’s communities, one Christmas Eve registering over 50,000 visitors! Increasing demand resulted in a second phase opened in 1997. This doubled retail area and today it has a steady daily footfall of 25,000. Over the years it set many other firsts including the ever-popular Christmas prize promotions, a strong shopper loyalty programme, paid parking and trade and consumer exhibition initiatives. The trend continues. Demand for additional retail space from local and international retailers has made further expansion imperative. To meet this demand The Centre will commence construction of its Phase 3 in early 2016 – which is part of a much larger master plan. This phase will once again more than double the size of the existing mall and includes provision for a 40,000 square feet state-of-art international exhibition centre and a roof-top food court which will be the envy of many. An additional 900 parking slots will be provided for its shoppers and tenants. The shopping centre “bible” reiterates location as what defines mediocre from the rest and in this respect The Sarit Centre location is unbeatable. Going forward and despite competition it will surely remain the preferred shopping, entertainment and exhibition venue within the City. T 3748662, 3747408/9, 3740329 E info@saritcentre.com

Barclays supports loacal educational programmes

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www.saritcentre.com

“The Bank has also set up an agribusiness unit to tap into the significant potential in this space.”

Personnel development

The Bank has set aside a KES 30 billion kitty to lend to local enterprises

To facilitate such widespread external prominence, as with any large enterprise, the work that goes on behind the scenes to make internal procedures as efficient as possible is of paramount importance. This is no different for Barclays Bank of Kenya who incorporates its own employees’ satisfaction into its wider dedication to the nation’s population. With more than 3,000 employees distributed across the entire branch network, the importance of standardising hiring, training and retention methods is vital, in order for customers to receive the exact same, high quality service in one corner of Kenya to one in the opposite corner of the country. To achieve this challenging feat,

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Barclays adopts both internal and external methods, subsequently bridging the gap between local regulations and considerations, and international standards of service provision. Internally, staff are promoted from within, often from graduate age, engaging them with the Barclays brand and engraining a loyalty amongst its workforce from day one. Training doesnâ€™t just stop there either, as each member of staff is required

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to move as quickly with the industry trends as their employers are. The continuous introduction of new products, services and technologies further demonstrates the necessity for such continuous personnel development, and this is similarly complemented by its external training schemes. Leveraging the wider Barclays Group is something that each national arm of the organisation is encouraged to partake in, and the Kenyan division

The continuous introduction of new products, services and technologies further demonstrates the necessity for such continuous personnel development, and this is similarly complemented by its external training schemes

IKM ADVOCATES

KM is one of the leading and fastest growing full service corporate and commercial law firms in Kenya. IKM is a member of the DLA Piper Group, an alliance of global legal practices, and also a member of DLA Piper Africa. This allows IKM as a firm to offer seamless services across Africa in particular and tap into international expertise. IKM consistently achieves the highest rankings in leading directories such as Chambers Global, International Financial Law Review (IFLR1000), Legal 500 and World Trademark Review (WTR).

T +254 2773 000 E info@ikm.co.ke

www.ikm.co.ke

Internally, staff are promoted from within, often from graduate age

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IKM is one of the leading and fasted growing full service corporate/commercial law firms in Kenya. We have an extensive global reach through our alliance with the DLA Piper Group and strong local market knowledge which helps to deliver legal services to a broad range of clients including banking and financial institutions, project sponsors, multinational corporations, governments, parastatals and private clients. Key Practice Areas Legislative drafting Bank Securities and Finance Dispute Resolution Capital Markets Private Equity Commercial and Corporate Law Public Procurement and PPPs Competition and Monopolies Law Tax Conveyancing/Real Estate Mergers & Acquisitions Employment & Immigration Projects & Infrastructure Intellectual Property Trusts & Estates IKM has been recognized as a leading corporate and commercial law firm in Kenya by Chambers Global, IFLR 1000, Legal500 and World Trade Mark Review.

Tel: +254 20 2773000 Fax: +254 20 2773111 E-mail: info@ikm.co.ke www.ikm.co.ke

Iseme Kamau & Maema Advocates is a member of the DLA Piper Group, an alliance of leading independent law firms working together in association with DLA Piper, both internationally and across Africa.

Waruhiu K’Owade & Ng’ang’a Advocates was established in 1965 and registered as a Partnership under the Laws of Kenya. It carried on business under the business name of Waruhiu & Muite Advocates until 1998 when it changed to its current name Waruhiu K’Owade & Ng’ang’a Advocates. The Firm carries on business of general legal practitioners in the following areas;

- Banking Law - Company Law - Constitutional Law - Conveyancing and Property Law - Enviromental Law - Commercial Law - Criminal Law - Insurance Law - Probate & Administration - Family Law - Intellectual Property Law - Legal Audits and Evaluations - Energy and Gas - Employment and Labour relations - Election Petitions - Acquisitions and Mergers

Steadfast.

Taj Tower, 4th Floor, Wing B Upperhill Road P.O Box 47122-00100 Nairobi

It’s been 38 years, since we started our firm. Through our journey, we have stood by our clients, fought and always been true. We care enough to go beyond onetime engagements and provide value, well after the ink is dry. Always there for you.

T: +254 20 2061145 +254 20 3592033 +254 734 416332 +254 722 200663 E: info@wkn.co.ke

www.wknadvocates.com

www.oraro.co.ke

ADVISORY / COMMERCIAL / DISPUTE RESOLUTION

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is no different as it sends employees overseas or to other offices on the African continent to garner extra skill-sets ahead of internal service unveilings, or to participate in specific training on new technologies set to enter the Kenyan business.

Looking ahead

Inevitably and ultimately judged on tangible results, the Bankâ€™s success can be judged upon the influence perceived within Kenya, but is more typically assessed through its yearly fiscal results, which make for equally impressive reading. In relation to the three month quarter leading into 31 March, 2015, Barclays Bank of Kenya announced a pre-tax profit of KES 3.1 billion, representing a 10 percent growth compared to the same period in 2014.

In relation to the three month quarter leading into 31 March, 2015, Barclays Bank of Kenya announced a pre-tax profit of KES 3.1 billion, representing a 10 percent growth compared to the same period in 2014

Barclays Kenya sends employees to other African offices to garner extra skill-sets

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Congratulations to Barclays Kenya for their 100 Year Anniversary!!

OUR SERVICES • VALUATION • PROPERTY MANAGEMENT • ESTATE AGENCY SERVICES • URBAN PLANNING AND FEASIBILITY STUDIES

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Head Office

NYERI Mbaki House, 3rd Floor NAIROBI P.O. Box 1044 Kiambere Road; Telefax: 0612034403 Upper Hill Area P.O. Box 61551-00200 Tel: (20) 2719800

NAKURU Vickers House, 1st Floor P.O. Box 1994 Tel: 0512217436

Get in touch! Ramco Court Off Mombasa Road C35 P.O. Box 13281 - 00200 Nairobi Wireless: 020 6000200 Mobile: 0733-754 850 / 0727-800 842 Email: admin@strami.co.ke www.strami.co.ke

MOMBASA 3rd Floor, Rex House P.O. Box 83671 Tel: 041-227479/ 311890

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Looking forward and Barclays Kenya has every reason to be optimistic about future growth

While the Bank has attributed the positive result largely to a 13 percent growth in interest income, the report released at the end of March alluded to a number of factors that have combined to elevate Barclays’ status even further this year. The report revealed: “Key highlights for the three month period were: total assets rose by 15 percent to KES 231 billion; net customer assets increased by seven percent to KES 125 billion; there was eight percent growth in customer deposits to KES 156 billion and capital adequacy ratio remained rock solid at 18 percent against a regulatory limit of 14.5 percent.” Fast-forward to the end of June, and half-year results painted an even rosier

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Barclays Kenya moves into the second half of 2015 with a continued commitment to strengthen partnership with the Government and entrepreneur ecosystem, strategic customer focus and enhancement of digital channels

picture for Barclays, with reported increases amounting to eight percent in post-tax profit for the entire six month period at the beginning of 2015. The Company added: “Net profit rose from KES 4.2 billion in June, 2014 to KES 4.6 billion on the back of increased earnings from non-interest income lines. Non-Interest income grew by 12 percent to KES 4.8 billion from KES 4.3 billion, supported by new revenue streams such as bancassurance. “Total assets grew by 10 percent to KES 235 billion compared to KES 213 billion in the corresponding period in the previous year, while impairments remain well controlled amounting to KES 586 million; 0.9 percent of the average gross advances and underscoring the quality of the asset book.” Looking forward and Barclays Kenya has every reason to be optimistic about even more concerted future growth, as its new initiatives become increasingly engrained into the Kenyan

finance domain. Awori remains positive and thankful to his team for their ongoing efforts in continuing to make Barclays an everdeveloping Bank despite its 100 years of longevity, and has similarly laid out his plans for the remainder of the year. “Barclays Kenya moves into the second half of 2015 with a continued commitment to strengthen partnership with the Government and entrepreneur ecosystem, strategic customer focus and enhancement of digital channels. “Looking ahead to 2015, Barclays Bank of Kenya is focused on accelerating its financial momentum in strategic growth segments, most notably in SME and investment banking. “The bank will also increase its focus on non-funded revenue streams to bolster growth. The launch of the mortgage and asset finance centres of excellence is also expected to enhance our customer experience as we build Kenya’s “Go To” bank.”

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BARCLAYS KENYA Barclays Westend Building Off Waiyaki Way PO Box 30120 - 00100 Nairobi Kenya T: +254 20 4254000 E: barclays.kenya@barclays.com