Asia Outlook - Issue 27 by Outlook Publishing

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Papua New Guineaâ€™s economic evolution has culminated in a thriving business travel hub staged upon a backdrop of untouched mystery

VEOLIA WATER TECHNOLOGIES SOUTHEAST ASIA

52 Covering the full range of the water cycle

ILLUMINATE LIGHTING DESIGN 84

Creating exceptional layers of lighting

SEED CO. LTD 110 Delivering peace of mind as far as the eye can see

SSI SCHAEFER APAC

You increase your success, we increase your efficiency

138

ASIA OUTLOOK ISSUE 27 F E A T U R I N G : I C A E W | T H E H E A R I N G S O L U T I O N G R O U P | T H E S A L V A T I O N A R M Y S M M

Business Travel Guides

A complete guide to the world’s most popular locations

B P A P U A

N E W

G U I N E A

Papua New Guinea or hundreds of years, the concept of Papua a New Guinea becoming tourism hotspot, let alone a hotbed for travellers, was international business while large parts of but le, unthinkab and the country retain rituals with ated traditions oft-associ of the centuries of old, pockets becoming multi-island nation are and exciting some of the most exotic Writer: Matthew Staff places to visit. ‘unity in Driven by its motto, tion into diversifica this is it diversity’ has helped to the modern day which realms of kick-start more concerted e and tourism economic prevalenc lucky few who prowess; and for the

For the ultimate, raw travelling experience, Papua New Guinea is a s, proverbial, albeit luxuriou time machine back to more instinctive and nature-driven times

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on the have been able to capitalise stunning opportunity so far, the people that scenery and hospitable a trip more await have made such than worthwhile. of its Epitomised by the growth Papua New capital, Port Moresby, most culturally Guinea is one of the in the world, enigmatic countries across its boasting 852 languages people. more than seven million mystery However, it is the country’s largely put and intrigue which have parts it on the map, with massive or even still untouched by civilisation peoples’ ted explored fully. ‘Uncontac animal are of and innumerable species one of the still predicted to inhabit of the planet. areas d untouche most

diverse cultural natural scenery, and - Papua Even the name itself heritage. term of uncertain New Guinea derives from an old “Spend your Papua indictment of a jungle origin or meaning, an holiday trekking remote Sepik much to offer, yet country that has so tracks, cruising the mighty about. of New very little of it shouted river, surfing the waves the of the fjords of south “Lying just Ireland, fishing around ous s north equator, 160 kilometre birdwatching our world-fam , Tufi, is Guinea the Highlands of Australia, Papua New birds of paradise in reef mountains of coral arc the great a of amongst part or diving through stretching from Asia, coastline.” South Pacific. languages Indonesia and into the More than 820 different Papua visit you do have any makes With a vibrant and colourful inevitably more than challenging or New Guinea culture, to PNG all the more indigenous on your taste for 600 islands and 800 exciting depending up of four across each of languages, PNG is made the indigenous, but ,” explains business regions with 20 provinces the country’s four regions, on its business travel Papua New Guinea Travel expanding, and the Guinea is full of is ty is growing. website. “Papua New communi nt magnifice s, interesting attraction

FACTS & FIGURES

Languages: Population (2011): Currency: GDP (2016): Time zone: Dialling code: Internet TLD: .

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Hiri Motu, Tok Pisin, English, PNG sign language 7.1 million Papua New Guinean kin (PGK) 28 billion UTC+10, 11 +675 .pg

AG.COM

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Our Business Travel section not only gives executives the complete guide to the world’s most popular and populous locations, but also gives said locations the perfect opportunity to showcase their own businesses, events, venues and services to a truly international audience and readership of more than 190,000 each month. To share in this unrivalled exposure and to put your own offering on our map, then please contact our Sales Managers, Joe Palliser or Ryan Gray to find out more.

joe.palliser@outlookpublishing.com

+44 (0)1603 959 676

ryan.gray@outlookpublishing.com

+44 (0)1603 959 672

W E L C O M E Unity in Diversity In 2016, Asia Outlook looked to enter new territory as we followed the exploits of Interoil and High Arctic Energy Services; two Papua New Guinea’s economic evolution has companies looking to capitalise on culminated in a thriving business travel hub staged the resource-rich lands of Papua upon a backdrop of untouched mystery New Guinea. Less than 12 months on, and we felt there was unfinished business in the country, however, and this time we invited the cream of PNG’s crop to promote the best of a nation that is beginning to thrive as a tourist and business travel entity. The hospitality sector in particular is up there with anything the western world has to offer, and we took a stroll through the capital, Port Moresby, as well as its other nine stunning provinces to see how Papua New Guinea’s growing economy is translating into increased international traction. 2017’s hidden gem for us has so far been Myanmar, a country that we profiled in much the same way only six months ago. Attempting to emulate the rise of PNG in the years to come, we venture back to the Southeast Asian nation alongside the ICAEW to establish whether there is a wave - or just a ripple - of optimism there. Unity in Diversity is the motto of Papua New Guinea and also serves as an apt description of our showcasing section this month, as the full spectrum of industry sectors is catered for by some of the biggest household names in global business. An energetic start is provided by international water technology solutions leader, Veolia and they are backed up by two more sustainability specialists in IPT Powertech Group and Gunkul Engineering Public Company Limited. Meanwhile, on the oil & gas and offshore side of energy generation, we feature Setegap Ventures Petroleum and Northern Marine Group’s Stena Marine Far East. The latter’s recognisable branding also sets the scene for the likes of SSI Schaefer APAC and even the Salvation Army who help maintain Outlook Publishing’s recent and ongoing healthcare drive. SEED Co. Ltd and The Hearing Solution Group offer further treatment to this end. And finally, we conclude on the brightest note possible courtesy of Illuminate Lighting Design. Matthew Staff W W W. ASIAOUTLOOKM AG .COM

VEOLIA WATER TECHNOLOGIES

SOUTHEAST ASIA 00 Covering the full range of the water cycle

ILLUMINATE LIGHTING

DESIGN 00 Creating exceptional layers of lighting

SEED CO. LTD 00 Delivering peace of mind as far as the eye can see

SSI SCHAEFER APAC

You increase your success, we increase your efficiency

ASIA OUTLOOK ISSUE 27 F E A T U R I N G : I C A E W | T H E H E A R I N G S O L U T I O N G R O U P | T H E S A L V A T I O N A R M Y S M M

Editorial Director, Outlook Publishing

EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Phoebe Calver phoebe.calver@outlookpublishing.com

PRODUCTION

Production Manager: Daniel George daniel.george@outlookpublishing.com Art Director: Stephen Giles steve.giles@outlookpublishing.com Advert Designer: Mandy Farnell mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS

Sales Director: Nick Norris nick.norris@outlookpublishing.com Operations Director: James Mitchell james.mitchell@outlookpublishing.com Training Development Manager: Eddie Clinton eddie.clinton@outlookpublishing.com Sales Managers: Joe Palliser joe.palliser@outlookpublishing.com Ryan Gray ryan.gray@outlookpublishing.com Heads of Projects: Arron Rampling arron.rampling@outlookpublishing.com Kane Weller kane.weller@outlookpublishing.com Tom Cullum tom.cullum@outlookpublishing.com Project Managers: Callam Waller callam.waller@outlookpublishing.com Donovan Smith donovan.smith@outlookpublishing.com Josh Hyland josh.hyland@outlookpublishing.com Josh Mann josh.mann@outlookpublishing.com Matt Cole-Wilkin matt.cole-wilkin@outlookpublishing.com Richard Thomas richard.thomas@outlookpublishing.com Stuart Parker stuart.parker@outlookpublishing.com Tom Arnold thomas.arnold@outlookpublishing.com

ADMINISTRATION Finance Director: Suzanne Welsh suzanne.welsh@outlookpublishing.com Office and Finance Manager: Sophia Curran sophia.curran@outlookpublishing.com Web Design: Hamit Saka IT: James Le-May

OUTLOOK PUBLISHING

Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver Contact: Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

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Enjoy the issue!

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In this issue...

NEWS

ART & CULTURE Under the Rug

ECONOMY Myanmar’s Ripple of Optimism

All the latest top stories from across Asia

Todd Wonkka’s gripping first novel is now available on Inkshares

The Institute of Chartered Accountants in England and Wales unveils its Economic Insight update for South East Asia

TECHNOLOGY Social Media’s New Approach

Enabling stronger working relationships

S E C T O R

F O C U S

OIL & GAS Protecting Oil for the Future Undermining OPEC’s supply cuts

B U S I N E S S T R AV E L G U I D E

28 4

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PAPUA NEW GUINEA Unity in Diversity

E V E N T

SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

172

MINING INVESTMENT INDIA

174

2ND ANNUAL MANUFACTURING EXCELLENCE

ENERGY & UTILITIES

VEOLIA WATER TECHNOLOGIES SOUTHEAST ASIA Resourcing the World

Covering the full range of the water cycle

H E A L T H C A R E

110

SEED CO. LTD Supporting Your Vision with Japanese Quality

Delivering peace of mind as far as the eye can see

120

THE HEARING SOLUTION GROUP Attending to Your Hearing Needs

Filling the vacuum of quality hearing healthcare

130 68

IPT POWERTECH GROUP Nurturing Operational Excellence Innovative progressions in telecom infrastructure

GUNKUL ENGINEERING PUBLIC COMPANY LIMITED Smart Energy in Action Adapting to Thailand’s renewable energy market

ASB BIODIESEL Fuelling Hong Kong

Turning Hong Kong’s waste into clean transport fuel

ILLUMINATE LIGHTING DESIGN Seamless Lighting Service Creating exceptional layers of lighting

94 102

LUCI PTE LTD Colouring Your Beautiful World

Providing a core concept of creativity

Marcus Evans’ flagship 2nd Annual Manufacturing Excellence large scale conference is back by demand

176

FI ASIA

178

INTERNET RETAILING EXPO ASEAN

180

CWC WORLD LNG & GAS SERIES: ASIA PACIFIC SUMMIT

THE SALVATION ARMY SMM Sharing One Message

Join the leading global ingredients show in Asia!

Transform your multi-channel approach to accelerate your progress

S H I P P I N G & LO G I S T I C S

138 O

148

SSI SCHAEFER APAC Committed Continuity You increase your success, we increase your efficiency

SETEGAP VENTURES PETROLEUM SDN. BHD All is Well A one-stop centre for integrated well solutions

154

STENA MARINE FAR EAST Small Enough to Care, Big Enough to Cope Everything changes and nothing stays still for Stena’s ever-expanding Group of companies

162

KBSA KIMBE Servicing Your Home and Business

A flexible approach to problem solving

The foremost South Asian forum for the global mining community

Building a better future

C O N S T R U C T I O N

F O C U S

ULTRA DEEP SOLUTIONS Big Dreamers Never Sleep

The premier meeting place for LNG buyers and sellers in Asia-Pacific

182

ASIA-TECH 2017 & ASIA-CAT 2017

184

CONCRETE & CEMENT VIETNAM EXPO 2017

186

OGAV 2017

Providing top-class quality in offshore services

T E C H N O L O G Y

166

YOUNG INVESTMENT GROUP CO. LTD. Building the Future Positively investing in Myanmar’s economy

Bringing you the best conference experience with maximised learning and networking opportunities

The event that brings you directly to the heart of the cement & concrete industry in Vietnam Introducing the fifth edition of the International Exhibition of Oil & Gas Companies, Technologies and Supporting Industries

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H E A L T H C A R E

S is a foreign-invested professional healthcare platform that specialises in cardiovascular care and has extensive management expertise and unrivalled brand value. The new business model created between the two companies will inspire China’s effort to promote the development of non-public healthcare,” said MD, PhD. Desmond Thio. C&P was founded by 23 prominent cardiologists under the advocacy and guidance of Prof. Yong Huo and Prof. Junbo Ge, two leading cardiology experts in China. Currently, more than 20 leaders of disciplines have signed with C&P, a national pool of China’s best cardiovascular talent. As C&P’s first partnership with a foreign-invested general hospital, the cooperation between the companies will not only provide cardiologists with a high-level practice platform, but will also allow the two sides to complement each other with their respective clinical strengths in cardiology to contribute to China’s cardiovascular disease prevention and treatment. According to the agreement, DeltaHealth Hospital Shanghai will gradually bring in recognised cardiologists in batches signed under the witness of M.D., PhD. from C&P in the next few years. They Desmond Thio, CEO of DeltaHealth, will also be long-term partners in Academician Jun Bo Ge, Chief Medical talent and discipline development. Officer of DeltaHealth Hospital and Chair “China still has a long way to go of Expert Committee of C&P, as well as in cardiovascular disease prevention and control. Due to China’s Mr. Yan Dong Guo, President of C&P. Channelling private-sector capital high-density, aging and growing into healthcare and allowing doctors population, more and more people to practice at multiple sites is critical are dying from cardiovascular for the even distribution of medical diseases, which has caused mounting pressure on China’s preventive resources and the creation of a hierarchical healthcare system. efforts. The partnership between “We share highly compatible visions DeltaHealth Hospital and C&P is for healthcare, providing ‘patientanother innovative healthcare model centric’ healthcare. C&P is a medical that is expected to contribute to group of China’s top cardiologists, cardiovascular care in China,” said while DeltaHealth Hospital Shanghai Academician Jun Bo Ge.

DeltaHealth Works with Cardiologists & Partners for Better Patient Care DeltaHealth Hospital Shanghai and Cardiologists & Partners (C&P) signed a framework agreement of strategic partnership. The two companies are to provide Chinese patients with more comprehensive, patient-centric cardiovascular diagnosis and treatment by leveraging their superior healthcare resources and complementary strengths. Two founding experts of C&P Prof. Da Dong Zhang and Prof. Wei Yi Fang will be among the first group of distinguished experts of C&P to join the medical team of DeltaHealth Hospital. The agreement was

GO TO WWW.ASIAOUTLOOKMAG.COM/NEWS FOR ALL OF THE LATEST NEWS FROM ASIA

H O S P I TA L I T Y

Hilton Debuts First Curio Collection in Asia-Pacific Hilton today announced the opening of Sanya Yazhou Bay Resort, Curio Collection by Hilton, the first Curio Collection property in Greater China and Asia-Pacific to join the exclusive, upper upscale collection brand of more than 35 distinctive hotels and resorts around the world. Located on the West Coast of Hainan Island’s southernmost city, Sanya Yazhou Bay Resort is only a short drive from renowned attractions to discover such as Dongtian Park, Nanshan Temple and the unique Tianya Haijiao. “Hilton has proudly welcomed the world’s travelers for nearly 100 years, while continuously innovating and redefining the meaning of hospitality and we’re excited to

RETAIL

Suning Showcases ‘Smart Retail’ at CES Asia China’s retail giant Suning Holdings Group is presenting a range of intelligent electronic devices and technologies at the 2017 Consumer Electronic Show Asia (CES Asia), which is running through 9 June in Shanghai, China. Through its own exhibition, and at a summit on innovation, Suning is showcasing an intelligent model of the retail business. The Group has developed a series of solutions that can help companies engage in what Suning calls “Smart Retail”, including an App that controls all the intelligent electronic appliances

debut Curio Collection by Hilton in Asia,” said Mark Nogal, global head, Curio Collection by Hilton. “With the opening of the first Curio Collection property in Sanya, we will continue to deliver unparalleled hospitality and delight both leisure and business travelers with this hotel’s spacious rooms, state-of-the-art facilities, tantalising culinary options, impeccable service and easy access to the island’s famed sunsets and beautiful beaches.” Sanya Yazhou Bay Resort’s 267

rooms with suites include large soaking tubs and boast panoramic views of the sea, pool or tropical gardens. Other amenities include a 2,000 square meter swimming pool beach access, as well as a kids’ club and game room for adults. “Over the years, Hilton’s footprint has strengthened across China, allowing us to better cater to both business and leisure travelers,” said Qian Jin, area president, Greater China & Mongolia, Hilton. at home, a robot system that helps businesses by conversing with users at any time, an intelligent logistic system that tracks parcels as they are being delivered, as well as a supply system that can supplement products to retailers based on market data and analysis. “Intelligent technologies are applied not only to consumer goods, but also to the retail sector. These systems can perceive consumers’ habits, foresee trends and offer better service,” said Sun Weimin, Vice Chairman of Suning. Before the opening of CES Asia, Suning also launched an online campaign, selling a wide range of intelligent electronic appliances for living and entertainment provided by leading industry players such as GREE, Whirlpool and PPTV. These products are also displayed at the Group’s booth at the show.

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S T R AV E L & T O U R I S M

Hainan Airlines to Launch Shanghai to Tel Aviv Service

E C O N O M Y

Thailand Ranks 19th in Global FDI Confidence Index Foreign Direct Investment (FDI) Confidence Index 2017 has been improved to 19th ranking thanks to the country’s long-term economic potential and committed support from the Thai Government, including attractive investment promotion incentives and tools. The Index indicated that investor confidence in Thailand is growing, with 21 percent of the respondents in this year’s survey said they were optimistic about Thailand’s economic outlook over the next three years. This is contributed mainly to the country’s commitment to provide pleasant environment for investors, especially in terms of regulatory improvement, political and economic stability and investment promotion. Respondents also cited the Board of Investment’s detailed plans to provide tax and non-tax incentives as major factors convincing them of long-term confidence in the country. Not to mention the Government’s clear economic and social development plan aimed at increasing national competitiveness.

Hainan Airlines will launch a nonstop service between Tel Aviv and Shanghai on 12 September, 2017. Following the successful launch of the Tel Aviv to Beijing service in April 2016, this will be Hainan Airlines’ second direct flight from Tel Aviv to China. With this new service, travelers will be able to fly directly from Tel Aviv to two cities in China, Beijing and Shanghai, on Hainan Airlines flights. Hainan Airlines has opened more than 700 domestic and international routes serving Asia, Europe, Australia

C O N S T R U C T I O N

World Sustainable Built Environment Conference 2017 Concludes in Hong Kong The urgent need to swiftly translate sustainability strategies and best practices into actionable urban development plans was a key theme of the World Sustainable Built Environment Conference 2017 that concluded in Hong Kong. Regarded as the Olympics for the green building industry, the three day conference was attended by a total of 1,800 green building advocates, public sector leaders, academics, and industry practitioners from 57 countries and regions. With the theme of “Transforming Our Built Environment through Innovation and Integration: Putting Ideas into Action,” it included Keynote Speeches from globally respected leaders, as well as

and North America. The airline has been named a SKYTRAX five-star airline for six consecutive years, has one of the world’s best safety records in that it has not had a major accident in its 24 years of operation and was ranked third in airline safety by JACDEC, a German airline safety data evaluation firm. Hainan Airlines is committed to making your journey more pleasant with sincerity and a smile. over 100 sessions where delegates engaged into deep-dived discussion based on academic research, business case studies, industry best practices, and government perspectives being shared. Underscoring the importance of the World Sustainable Built Environment Conference 2017 Hong Kong to future of urban living, the event, held during Hong Kong’s 20th anniversary, received strong support from government leaders from Hong Kong and the Mainland China.

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E N E R G Y & U T I L I T I E S

HEALTHCARE

JinkoSolar Sign Cooperation Agreement with Quantum Power GK

Croma-Pharma Announces Two Major Milestones in China

JinkoSolar Holding Co., Ltd. a global leader in the photovoltaic industry, announced that its Japan subsidiary has entered into a 187MW Cooperation Agreement with Quantum Power GK, a Japanese company within Quantum Group. Quantum Group is a global company leader in the renewable energy industry providing project development, engineering, financing, EPC contracting

The registration of Princess® VOLUME and the signed joint venture open the fastest growing market for aesthetic medicine “Made in Austria”. Croma-Pharma is one of only two European producers of Intradermal Fillers approved in China. Asia in general and China in particular are the fastest growing markets for minimally-invasive aesthetic medicine. The Chinese market sees fierce competition, mostly from local manufacturers. High-end western products, such as Princess® VOLUME, are very rare. At the end of May, 2017, Sihuan Pharmaceutical Holdings Group Ltd. (via its affiliate SunMoral HK Limited) and Croma-Pharma entered a far reaching and long term cooperation. License and Distribution Agreements will combine each partner’s assets in the newly founded joint venture company SunCro Aesthetics & Cosmetic International Co. Limited. Financial details were not disclosed by the parties.

T E C H N O L O G Y

Top Asia-Pacific Leaders Say Being Active on Social Media is Vital to Success Hootsuite, the most widely used platform for social media management, recently released a report, “The Social Executive: How to Influence Trust, Transparency, and the Bottom Line”, highlighting the

T E C H N O L O G Y

TUV Rheinland Jointly Releases 2017 White Paper on Development of China’s Robot Industry TUV Rheinland was invited to attend Goods-to-People AGV Achievement Conference held by CCID and jointly released 2017 White Paper on Development of China’s Robot

and asset management including O&M services with more than 4GW developed worldwide. In accordance with the agreement , Jinko Japan will exclusively supply 187MW worth of 275Wp modules for three projects of Quantum Power in Japan located in Ibaraki, Gunma and Mie prefecture. importance of executive social media activity on the trust, perception and credibility of Asia-Pacific companies. While 93 percent of ASEAN100 companies have a social media presence, less than 10 percent of chief executives in these companies are active on social media. Examining the social media behaviours of chief executives across the Asia-Pacific region, Hootsuite highlights the opportunity for executives to influence their organisation’s perception, build trust, and drive employee advocacy. Industry with CCID Testing and Certification Center Co.,Ltd. Xinhua Zhao, Vice General Manager of Commercial Services of TUV Rheinland Greater China introduced the main content of the White Paper and discussed the development status and trends of China’s robot industry as well as the latest process of testing, inspection and certification, as well as comprehensive safety solutions for China’s robot industry with personages from government administrations, R&D institutions, robot manufacturing corporate present at the conference.

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T O D D

W O N K K A :

U N D E R

T H E

R U G

TODD WONKKA:

UNDER THE RUG

sychological and satirical fiction writer, Todd Wonkka has released his first novel, Under The Rug, to Inkshares, realising an ambition that has blossomed since his teenage years. The Massachusetts-born author’s opening instalment tells an enthralling tale of Jake, whose traumatic childhood contributes to an addictive search for true loyalty in adult life; “questioning the integrity of his family, substance abuse, sex, and violence” along the way. Jake ultimately “has to make a choice that will change his life forever - acceptance or vengeance?” Throughout Todd’s life, he has travelled, found himself on the music scene, started a family, and currently works as a tennis pro in Rancho Santa Fe, California but the one unwavering draw for him has been the love of writing; listing the likes of Bukowski, Elmore Leonard, Easton-Ellis and Hunter S. Thompson among his influences. “It’s about telling a story with your guts, something that rips the page,” he emphasises as he begins work on his second novel - Tennis Monster - while Under The Rug continues to make headway on Inkshares; a crowdfunding platform set to launch Todd’s dream into mainstream consciousness.

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A psychological coming of age story about a young boy’s addictive search for true loyalty Writer: Matthew Staff

Inkshares.com is an incredible platform for writers. They use the mechanics of crowdfunding to test the market for your book. You post a teaser (in my case I’ve posted the prologue and first five chapters for the audience to read), then you spread the word. If you hit your goals you get funded. You can preorder your copy/copies here. Inkshares has two publishing-goaloptions: • If you get 250 pre-orders (Quill) in three months, Inkshares will edit, print and publish it • If you get 750 pre-orders in three months, Inkshares will edit, print, distribute, publish, and give it the full marketing and promotional treatment

Pre-order your copy/copies of Under the Rug at https://www. inkshares.com/books/under-the-rug - Todd Wonkka

What’s important to remember is that authors are not able to fund their own books. At the end of the three months, assuming you’ve hit one of your goals, the book will go into production. If you get less than 250 pre-orders at the end of the three months, then everyone is refunded.

Todd Wonkka

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TELL US YOUR STORY

AND WEâ€™LL TELL THE WORLD A S I A O U T L O O K is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Asia. We reach an audience of 190,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE COVERAGE across both digital and print platforms, a free marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishingâ€™s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. A S I A O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650

Email: ben.weaver@outlookpublishing.com

M Y A N M A R ’ S

R I P P L E

O F

O P T I M I S M

Myanmar’s Ripple of

OPTIMISM The recent lift of US economic sanctions in the Southeast Asian country is set to bring about a much needed resurgence according to the latest ICAEW report Writer: Matthew Staff

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n typical Myanmar fashion, the country’s strive for more stable and sustainable economic prominence is continuing in unpredictable and bumpy style, with progress stunted if not irreparable despite some favourable contributors to its global status. April, 2016 saw the country’s first ever democratically elected Government come into power, representing a potential turn in the tide for a country which had only offered the rest of the world a sneak peek into its workings a few years previously. The event - a successful one at that - was supposed to usher in a new dawn of national prosperity; if not immediately, then certainly progressively and notably. Such a drastic change in structure isn’t always positive though, and the shock alone seemed to have a detrimental effect, translating into a period of disappointing growth between the election and March, 2017. Exports, even in established agricultural and commodity markets, struggled to make any headway and trade was also a cause for concern with exported goods in the first half of 2016 declining by a catastrophic 11.6 percent. Imports, in turn, also declined over the same period - by 6.7 percent to compound the overall struggle to make inroads internationally; inevitably leading to a stall on the FDI front as well. “...foreign investments stalled, largely due to the confusion associated with the authority to approve them,” the Institute of Chartered Accountants in England and Wales (ICAEW) explains in its quarterly forecast; The ICAEW Economic Insight: South East Asia. “The Myanmar Investment Commission (MIC), the official body responsible for approving

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M Y A N M A R ’ S

R I P P L E

investments, was disbanded in March, 2016, leading to a backlog of investment proposals.”

Regaining some ground

All is not lost, however. As the post-election buzz begins to subside and a new normal erases the memory of previous economic and political infrastructures, a host of accompanying positives are also helping to bring a period of positivity back to the most emerging of emerging markets. Improved construction activity in Yangon has been attributed by the ICAEW report as being one of the key factors, complemented by a significant lifting of US economic sanctions on the country which has been in place for 20 years. The country’s inclusion in the Generalised System Preferences programme has coincided with a concerted resurgence in foreign direct investment, which the ICAEW believes will take on even more prevalence once the MIC “returns to full swing”.

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O F

O P T I M I S M

‘Improved construction activity in Yangon has been attributed by the ICAEW report as being one of the key factors, complemented by a significant lifting of US economic sanctions on the country which has been in place for 20 years’

“Meanwhile, after months of steadily depreciating, the kyat finally regained some ground against the US dollar in the first half of 2016, before losing part of those gains during Q3,” the report continues. “Although inflation was in double-digits in the first half of 2016, inflationary pressures have now begun to ease (inflation finally fell below 10 percent in July and eased to 6.3 percent in August). We expect inflation to average 9.6 percent in 2016 and 8.1 percent in 2017.”

Positivity remains tentative

Acting as either solace or even further concern for Myanmar at present, is that it’s not alone in its struggles, and that uncertainty is not a trait specific to the emerging nation. The ICAEW highlights that the whole of Southeast Asia faces an unpredictable year ahead in 2017 despite exports continuing to recover and the likes of Singapore and the Philippines enjoying improved quarters of late compared to a year previously.

“The year has started on a positive note, with both the US and China displaying steady growth momentum, as Asian exports continue to recover,” the report notes. “Going forward, we expect a resurgent US and resilient China to prop up global economic growth and global trade in 2017. On the face of it, this bodes well for Asia; especially East Asia, or ‘factory Asia’, which relies more on trade as a driver of growth. “[However], the anticipated rise in US interest rates and the appreciation of the US dollar are expected to keep Asian FX markets under pressure this year, possibly leading to a tightening of monetary conditions and capital outflows. This is likely to have a greater impact on the Asian economies with typical emerging market characteristics, such as current account deficit and/or a high proportion of foreign bond holdings (like Malaysia, Indonesia).” These factors are likely to constrain any hope of a dramatic upturn for Asian trade, even if it isn’t “derailed” altogether.

“The expected pace of export growth in 2017 will be well below Asia’s long-term average export growth of around seven percent,” the report adds. “Also, the contribution of net exports to growth will probably fall slightly in 2017, because we expect import growth to outpace export growth, amid a

‘The bulk of growth in Asia will be generated by domestic demand this year...’

rise in domestic demand. The bulk of growth in Asia will be generated by domestic demand this year, similar to the trend visible since 2011.” For Myanmar, a country so intent on boosting its profile on the international stage, this won’t exactly be music to its ears, but in terms of playing the long game, an instant role as a regional headline act was never really on the cards. Potentially lower oil prices, Chinese economy repair works and a vulnerability to natural disasters will ensure that any positivity remains tentative at best for the remainder of 2017, but with a 12-principle Governmental action plan now laid out with an emphasis on transparency, financial management and competitiveness, there is at least a ripple, if not a wave of optimism for the country’s long-term outlook. Read the ICAEW’s Economic Insight: South East Asia report in full, here: https://www.icaew.com/en/technical/ economy/economic-insight/economicinsight-south-east-asia

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Social Media’s New Approach Steve Wickham delves into the reasons why social media could be the key to unlocking the shackles of Asia’s factory workers Written by: Steve Wickham, Head of Corporate Social Responsibility at Matrix

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etailers have struggled to get to grips with handling the issue of slavery in supply chains, which can take many forms, be that from Nestlé to Sports Direct; a large proportion of business owners don’t know the half of what happens on the shop floors, let alone in the supply chain. The allegations of slavery that get brought to the fore always appear to be just as much a shock to those running a business as it is to the public. Most slavery scandals appear to stem from a dangerous lack of knowledge about the factories that are producing these consumer goods, and more importantly little communication with the factory workers on a micro level. The factories are often continents away from the actual point of sale, meaning it’s out of sight and out of mind for many brand decision makers; companies will collect 100 percent ethical compliancy audits and

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‘Perhaps not so surprisingly, a recent CIPS survey found that many supply chain managers are unaware of the Modern Slavery Act’s existence...’

that appears to be enough. It has to be said that ignorance is not necessary bliss; production tends to get outsourced to countries with labour in factories across Asia and numbers sometimes get tweaked by factory bosses faced with unrealistic compliancy targets - not to mention the fact that paper surveys completed by workers can be tiresome to collate and prone to errors. Overall, gaining both honest and open feedback from factory workers can be a gruelling task, especially when working norms and cultural practices differ from region to region. Perhaps not so surprisingly, a recent CIPS survey found that many supply chain managers are unaware of the Modern Slavery Act’s existence, a new law requiring large UK businesses to report efforts to address risks of slavery and human trafficking. It is therefore a testament to the fact that little progress has been made in this area over the years.

Personal networks

With the emergence of tech and digital companies can no longer rest on their laurels, social media is a democratising tool used by people the world over to make communication easier. It was a device created to bridge the geographical gap between people, allowing them to communicate in the very instance that they have something to say. In addition to that, Matrix has worked tirelessly with big retailers and NGOs in order to create a social media solution with transparency kept at the heart. MatrixChat is a website and communication service which uses WeChat - China’s biggest messaging service - which will help give factory workers a voice. The site allows workers to keep in touch with their bosses and partnering businesses, providing a balance for them to share thoughts about their working conditions and keep across regulations and compliancy objectives in real-time. Matrix’s partner factories are based in China, with 80 percent of workers using WeChat to communicate with personal networks, therefore it made complete sense to use it as a platform from which to engage in a work context.

Other brands have been using the platform for sales and marketing, but not yet to access worker feedback. WeChat can be used as a home for mini sites for workers’ use, and via the mini site MatrixChat, workers can post their concerns and log everything from quality of life and satisfaction statistics, to making workplace requests for small things like communal wifi. The transparent communication can then be shared with factory managers to help them hear workers’ voices and understand how they can improve their lives to ensure they feel better at work and are able to do a better job in the long run.

Informed and aware

As a worker tool, MatrixChat will also serve as a hub for learning, news and a product gallery which provides workers with the chance to learn about everything from relevant regulation changes, to seeing images of the projects they helped to create

‘While the Company is still a way off ending slavery worldwide, ethical and social programmes that are offered on messaging platforms hold the potential to revolutionise engagement with factory workers’

on the shop floor. This will help to communicate the impact of their work and in turn, could create a higher sense of self-respect and job satisfaction. We’ve also taken steps to help migrant workers settle in and feel secure in their day-to-day lives through future partnerships with local NGOs and institutions. Together, we are able to offer support and advice via WeChat on worker welfare issues and emotional subjects such as remote parenting for migrant parents. While the Company is still a way off ending slavery worldwide, ethical and social programmes that are offered on messaging platforms hold the potential to revolutionise engagement with factory workers. This enhanced ability to communicate with all parties involved can only be a good thing in the long run. It is hoped that open communication and wider access to information will inspire and motivate workers, while consumer goods brands that make the necessary improvements to their supply chains stand to gain from the increased productivity of a happier and stable workforce.

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Protecting Oil for the Future Fluctuations in the oil & gas industry are forcing traders to keep oil in Asian storage, ready for a later sale in a more promising market Writer: Phoebe Calver

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he oil industry is renowned for its price fluctuations however, a recent 10 percent decline in oil prices appears to be pushing traders to retain crude oil in storage, with the aim of selling further down the line when prices return to normal. However, those actions will undermine the impact of supply cuts that were led by the Organisation of the Petroleum Exporting Countries (OPEC), which partly aimed to guide the traders that were holding onto oil in storage to sell stock and reduce the bloated inventories that have previously sapped global prices. It is predicted that in approximately six months, Brent crude futures for delivery will be sitting around $1.50 per barrel above the current price, subsequently making it far more profitable for companies to store their oil, going against OPECs aims. Current shipping data is clearly highlighting the fact that at least 15 super-tankers are sat in Southeast Asiaâ€™s Strait of Malacca and the Singapore Strait, filled to the brim with unsold fuel. Although that is marginally less than in previous months, it is predicted that those numbers will begin to creep up again as we move through the year. If this price decline continues, it is increasingly possible that the amount of tankers used for storage of crude oil will rise back up to levels seen earlier this year.

High-level supply

Oil shipments at present remain high and due to that the supply glut in the region has been stoked; industry trade data demonstrates that 21.5 million barrels per day (bpd) of crude oil has been brought into Asia via tankers in May alone. Now while that is slightly down from the peak numbers seen in February, it is similar to the levels seen in late 2016, before the production cuts

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were announced at the OPEC summit. Due to the complexities in the industry, up to this point OPEC has shied away from making any significant supply cuts to its biggest customers, the majority of which are located in Asia. This has been supported by the fact that other producers, particularly located in the United States have stepped up their exports, subsequently further stoking the glut. In Saudi Arabia, OPEC’s leader is pushing to cut crude oil allocations for Asia by a massive 300,000 bpd, up to this point in time many Asian refiners have not had to experience any cuts,

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‘...analysts are predicting that storage levels will be a key determining factor in the health of the oil market and therefore it is something that will be under increasing scrutiny over the coming months’

receiving all of their allocations of crude oil. Looking forward, analysts are predicting that storage levels will be a key determining factor in the health of the oil market and therefore it is something that will be under increasing scrutiny over the coming months.

Global market share

One of the main concerns for Asia was whether OPEC’s planned industry cuts would mean the continent would end up needing to go hunting for crude oil supplies to maintain its current oil needs. The dedication to make cuts comes from the extremely strong will of OPEC as well as the impacted non-OPEC producers

who have been forced into tightening their overall supply demand. In order for Asia to ensure that it meets its crude supplies, it has to closely monitor OPEC’s production cuts throughout the year to ensure it stays ahead of any changes. At presents, the cuts that OPEC began to make have not impacted Asia, which is of course home to three of the four biggest oil consumers on the globe. Currently exporters are keen to maintain a high global market share, cutting their shipments to marginal buyers and therefore inventories that they posses which are located in the big consumer markets have remained

‘...if a shortage was to become a real issue for Asia, there are key alternative sources available, predominantly located in the US and largely due to the shale oil supplies located there’

extremely bloated and forced low prices that we are now seeing. Although the industry is being cautious at present, very few refiners are actually expecting to see a vast crude shortage, which is largely due to the copious alternative supplies available in the market. Looking forward, if a shortage was to become a real issue for Asia, there are key alternative sources available, predominantly located in the US and largely due to the shale oil supplies located there. These producers have quickly leapt to fill the gap left by OPEC’s actions and will be able to offer support moving forward if it is required.

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For the ultimate, raw travelling experience, Papua New Guinea is a proverbial, albeit luxurious, time machine back to more instinctive and nature-driven times Writer: Matthew Staff Project Manager: Ryan Gray

or hundreds of years, the concept of Papua New Guinea becoming a tourism hotspot, let alone a hotbed for international business travellers, was unthinkable, but while large parts of the country retain rituals and traditions oft-associated with centuries of old, pockets of the multi-island nation are becoming some of the most exotic and exciting places to visit. Driven by its motto, ‘unity in diversity’ it is this diversification into the modern day which has helped to kick-start more concerted realms of economic prevalence and tourism prowess; and for the lucky few who

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have been able to capitalise on the opportunity so far, the stunning scenery and hospitable people that await have made such a trip more than worthwhile. Epitomised by the growth of its capital, Port Moresby, Papua New Guinea is one of the most culturally enigmatic countries in the world, boasting 852 languages across its more than seven million people. However, it is the country’s mystery and intrigue which have largely put it on the map, with massive parts still untouched by civilisation or even explored fully. ‘Uncontacted peoples’ and innumerable species of animal are still predicted to inhabit one of the most untouched areas of the planet.

Papua New Guinea Even the name itself - Papua derives from an old term of uncertain origin or meaning, an indictment of a country that has so much to offer, yet very little of it shouted about. “Lying just south of the equator, 160 kilometres north of Australia, Papua New Guinea is part of a great arc of mountains stretching from Asia, through Indonesia and into the South Pacific. With a vibrant and colourful Papua New Guinea culture, more than 600 islands and 800 indigenous languages, PNG is made up of four regions with 20 provinces,” explains Papua New Guinea Travel on its website. “Papua New Guinea is full of interesting attractions, magnificent

natural scenery, and diverse cultural heritage. “Spend your Papua New Guinea holiday trekking remote jungle tracks, cruising the mighty Sepik river, surfing the waves of New Ireland, fishing around the fjords of Tufi, birdwatching our world-famous birds of paradise in the Highlands, or diving amongst the coral reef coastline.” More than 820 different languages inevitably makes any visit you do have to PNG all the more challenging or exciting depending on your taste for the indigenous, but across each of the country’s four regions, business is expanding, and the business travel community is growing.

FACTS & FIGURES

Languages:

Hiri Motu, Tok Pisin, English, PNG sign language

Population (2011): 7.1 million Currency: Papua New Guinean kin (PGK)

GDP (2016): 28 billion Time zone: UTC+10, 11 Dialling code: +675 Internet TLD: . .png

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The Business End

Port Moresby

S I T U A T E D O N T H E Pacific Ring of Fire, the mainland of the country is the eastern half of the New Guinea island where Port Moresby and the country’s other large towns are located. By and large though, the country is divided into nine convenient travel regions: Southern Papua New Guinea, Southwestern Papua New Guinea, Madang-Morobe, Highlands, Sepik, Milne Bay, New Britain, New Ireland and Manus, and Bougainville. With the threat of volcanoes and/or tsunamis engulfing most of these regions, and with a scarily low tolerance for homosexuality or

female equality, initial impressions aren’t ideal, but with more western customs becoming common place, improvement is evident. And as long as you remember their own customs - embracing friendly handshakes and greetings, but never making eye contact - then visitors can quickly turn their attentions towards enjoying the islands and indeed their business activities. And from this business perspective, the outlook for PNG is bright. Despite being considered for LEDC status as little as 11 years ago, the International Monetary Fund has since described the

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country’s economy as “buoyant” and “stable”, with it now being earmarked as a developing entity: the sixth fastest in the world in 2011, in fact. “Mining remains a major economic factor,” Wikipedia notes. “Local and national governments are discussing the potential of resuming mining operations in Panguna mine in Bougainville Province, which has been closed since the civil war in the 1980s-1990s.” Endowed with a rich plethora of natural resources and mining opportunities, it comes as no surprise that the majority of business travellers

The only small scale hotel in Port Moresby that could match the quality of the branded hotels in the city.

* 60 WELL-APPOINTED ROOMS * RESTAURANT & BAR * MEETING ROOMS * SPA SERVICES * FREE WIFI ACCESS * FREE AIPORT TRANSFERS The Citi Boutique Hotel located in Lahara Avenue, Boroko Port Moresby, Papua New Guinea is the newest hotel that perfectly caters to the needs and wants of todayâ€™s leisure or corporate traveller. The hotel features a range of deluxe amenities and all the comforts synonymous with our award winning property the Citi Serviced Apartments & Motel. Offering a deluxe and modern accommodation options, unbeatable wine and dine experiences, to excellent meetingconference facilities and a whole lot more, all backed by excellent customer care, hospitality and service that makes this the perfect city hotel for both work and fun.

Citi Boutique Hotel Section 24, Lot 30 Lahara Avenue, Boroko Port Moresby, Papua New Guinea T: (675) 76992484 | 76772484 | E: reservations@citiboutiquehotel.com | W: www.citiboutiquehotel.com

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The Business End come from this international mining domain. Meanwhile, for the more humble areas of society, agriculture and farming also remain pivotal to the country’s sustainability. “Local developers are handicapped by years of deficient investment in education, health, ICT and access to finance,” Wikipedia continues. “Agriculture, for subsistence and cash crops, provides a livelihood for 85 percent of the population and continues to provide some 30 percent of GDP. “Mineral deposits, including gold, oil, and copper, account for 72 percent of export earnings. Oil palm production has grown steadily over recent years (largely from estates and with extensive outgrower output), with palm oil now the main agricultural export. “In households participating, coffee remains the major export crop (produced largely in the Highlands provinces), followed by cocoa and coconut oil/copra from

the coastal areas, each largely produced by smallholders and tea, produced on estates and rubber.” Underpinning this - once again diverse array of fiscal contributors is the PNG Government’s long-term Vision 2050 which emphasises the need for further strings to the country’s economic bow. Wanting to avoid the backlash that regions such as West Africa have endured to their own resource-rich booms, the necessity to spread the risk in the future will not only make the country’s economy more sustainable, but it will also lend itself more wholly to the business travel sector too. Wikipedia adds: “Measures have been taken to mitigate these effects, including through the establishment of a sovereign wealth fund, partly to stabilise revenue and expenditure flows, but much will depend upon the readiness to make real reforms to effective use of revenue, tackling rampant corruption and empowering households and businesses to access markets, services and develop a more buoyant economy, with lower costs, especially for small-to-medium-size enterprises.”

Coffee plantation

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Palm oil

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Out & About MORE THAN 1,000 different cultural groups exist in Papua New Guinea, inevitably making for a diverse and culturally encapsulating make-up, however, the cities in which most business is carried out are every bit as accomplished and ‘urban’ as counterparts in the rest of the world. Port Moresby in particular is now a hub of international repute with some of the most stunning hotels, apartments and lodges in the APAC region awaiting an ever-growing, high-end, international clientele. Among the best is The Stanley Hotel & Suites which is a clear

representation of the city’s urban evolution in recent years. The stunning, luxurious complex not only gives visitors a perfect resting, dining and comforting experience, but facilitates direct links to the city’s commercial centre and its integrated shopping complex. Bridging business and pleasure is the holy grail for all established four and five-star hotels of course, and is also achieved by the likes of Airways Hotel, Coral Sea Hotel, Citi Serviced Apartments & Motel, and The Shady Rest Hotel in Port Moresby. Such luxury and hospitality acumen

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is not just restricted to the capital though, with Kumul Lodge and McRoyal Hotel offering a glimpse into what the rest of the country can offer; these two both among the leading options in Mount Hagen. For those looking to live among the natural, rather than the nurtured, Nusi Island Retreat and Wellness Lodge will help you forget the business world and boardrooms for the duration of your stay; as will the copious amounts of excursion and tour groups on hand to literally help you escape number crunching in favour of a walk on the wild side.

Welcome to the jewel of the pacific. Discover a prestigious hotel with infinite possibilities beyond your imagination.

Call +675 302 8888 to secure your stay, email reservations@thestanleypng.com or visit www.thestanleypng.com

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Out & About

compared to anywhere else in the world. From a food & drink perspective, EGWALAU TOURS, VILLINK Tours, evidently leveraging the abundance of natural resources surrounding PNG Tours and PNG Highlands them, the locals adopt Mumu, a Adventures are among the pick of typical style of cooking vegetables the bunch across PNG and cater for everything from nature walks, to bird in an underground oven. Rice and watching, fishing, surfing, and sailing. starch is also very common with every meal. Of course, if fine dining It should be mentioned - for a is more your thing, then the major more tourist audience - that many of these hospitality and tour options cities have looked to embrace the very best of international cuisine, can be quite expensive as the much in the same way as it has done country looks to capitalise on the booming visitor numbers, but for the from a hospitality point of view. A note of caution across the board average business traveller with a few spare days, the experience should be however, is to strictly avoid drinking tap water. worth the outlay. More time specific pursuits revolve When looking into day-to-day activities while in the country, it may around the country’s numerous be more enjoyable to take a ‘when in festivals such as the Sing-Sing performances at the annual Goroka Rome’ approach in order to achieve and Mount Hagen shows. Geared the full PNG experience. up to demonstrate the local culture Wood carving on the Sepik River to visiting masses in a flamboyant is extremely popular for example, display of colour and beauty, it is not while simply looking at the wildlife to be missed if the timing is right. and plants offers uniqueness

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PORT MORESBY Grand Papua Hotel Gateway Hotel Ela Beach Hotel

LAE Huon Gulf Hotel

MT HAGEN Highlander Hotel GOROKA Bird of Paradise Hotel

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Complimentary Wi-fi Grand Papua Hotel Gateway Hotel & Apartments Ela Beach Hotel & Apartments Huon Gulf Hotel & Apartments Highlander Hotel & Apartments Bird of Paradise Hotel & Apartments

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res@coralseahotels.com.pg Tel: +675 327 8255

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Outlook recommends “Papua New Guinea is full of interesting attractions, magnificent natural scenery, and diverse cultural heritage.” - Papua New Guinea Travel

Coral Sea Hotels

HOSPITALITY The Stanley Hotel & Suites Based in Waigani, Port Moresby, The Stanley Hotel & Suites is one of the more stunning examples of the PNG capital’s evolution into a modern day metropolis, and the kinds of high-end visitors it now attracts. Subsequently set up in the commercial and governmental heart of the city, its appeal stems beyond just its comfort, relaxation and leisure facilities via a link to the city’s only integrated shopping complex; making it a perfect businessmeets-pleasure location.

Dotted around the majority of major cities in Papua New Guinea, Coral Sea Hotels truly lives up to its vision to bring comfort and convenience to the entire country. Driven by its philosophy of meet, stay and play, the hotel once again bridges the business and pleasure elements of modern day ‘bizcations’ and was a resounding winner at the 2016 World Luxury Hotel Awards as a result of its all-encompassing approach.

Citi Serviced Apartments & Motel

‘Book. Stay. Feel at Home.’ is the overriding message conveyed to visitors looking for a less The only small scale hotel in Port Moresby that could match themanufactured quality of the experience and stay in Port Moresby. branded hotels in the city. Contrasting to the plethora of five-star hotels, this still luxurious apartment offering gives longer-staying visitors Airways Hotel the chance to make themselves at home, integrating into the community Port Moresby while still receiving the best in Understated luxury, calm open hospitality. spaces, spectacular views, business ready facilities, spacious rooms and gourmet food are all attributed as differentiators to one of the capital city’s most popular hospitality options in the form of Airways Hotel Port Moresby. Situated on Jacksons Parade, the hotel is truly an indictment of the city’s growing business traveller appeal, and retains a host of international influences to this end.

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Outlook recommends HOSPITALITY

Kumul Lodge Situated in Mount Hagen, Kumul Lodge is one of the leading lodges outside of Port Moresby, famous not just for its impressive hospitality, but also for its natural beauty; doubling up as a reserve and an eco-tourism hotspot.

Lae International Hotel

Walindi Plantation Resort The Shady Rest Hotel Renowned for its excellent customer service, the 74 rooms offered by The Shady Rest Hotel may be centrally located among Port Moresby’s financial centre and transport links, but provide a relaxing, natural setting that has been described as a “bird watchers heaven”. Subsequently quoted as being “a great place to stay in paradise”, the Hotel has become one of the most popular choices for the business travel community.

McRoyal Hotel Again gracing Mount Hagen, the hotel invites people to experience ‘the Royal touch’, which encompasses unrivalled professionalism from one of the country’s leading hotels; setting a benchmark for the industry in the country.

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Crossroads Transit Hotel Wellness Lodge

www.shadyrest.com.pg

Lae International Hotel

The Shady Rest Hotel offers fresh air with its unique tribal carvings and colourful flora, creating a relaxing escape in the middle of a busy city.Tourists have claimed the hotel to be a “Bird watchers heaven”, where over 50 types of birds have been sighted. The Shady Rest Hotel PO Box 206 Gordons NCD Papua New Guinea 111 Phone: (675) 323 0000/7323 0000 Fax: (675) 323 0060 Email: reservations@shadyrest.com.pg

→ 24 Hour Reception → 24 Hour Manager on Duty → 24 Hour Security → Conference Facilities → Free Airport Pick up and Drop Off → Onsite ATM → Free Parking → Cellar Courtyard Restaurant → Tapas Karaoke & Gaming Lounge → Cellar Steak House & Indian Restaurant → Mr. Mike’s Pizza Company → Glow Hair Boutique & Spa

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Outlook recommends TOURS Egwalau Tours & Events Milne Bay Ltd A local term meaning ‘welcome’, Egwalau provides tailor-made packages for both small and large cruise ships catering for either three or five-day tourist itineraries. Specialising in events management and stunning excursions, the team’s local knowledge and enthusiasm makes for a professional and creative experience that has greatly contributed to PNG’s tourism offering over the years.

SPORT & LEISURE PNG Highlands Adventures Offering trek tours, rafting, birding, adventure and culture tours from the Highlands of PNG to the Niugini Islands and peripheral provinces of the country, PNG Highlands Adventures is the ultimate if you’re looking to turn your business trip into a full-blown holiday.

Villink Tours & Expedition PNG

Scuba Ventures - Kavieng & Nusa Island Retreat

PNG Tours 42

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“Adventure is only one step away” thanks to Scuba Adventures and Nusa Island Retreat; who both aim to bring exhilaration and luxury to the Kavieng region. Surfing, diving are fishing are all on the agenda in this idyllic paradise.

PNG Highlands Adventures is an Inbound Tour Operator based in Goroka, in the highlands of PNG We specialise in wilderness adventures, trekking, diving and cultural tours Specialist destinations in PNG include: Port Moresby – Tari Wilderness – Mt Hagen Festival – Mt Wilheam Trek – Goroka Festival – Madang Diving/ Cultural – Sepik River Safari –Ambunti Crocodile Festival – Tufi Diving – Rabaul Mask Festival

PNG Highlands Adventures PNG OFFICE P O BOX 611, GOROKA, Eastern Highlands Province, Papua New Guinea Email: pnghighlandsadventures@gmail.com, png@pnghighlandsadventures.com Ph: +675 7046 8746, +614 9859 0507 | www.pnghighlandsadventures.com www.facebook.com/pnghighlandsadventureskokodatrek AUSTRALIA OFFICE Lake St, 50A, Cairns, QLD 4870, Australia Email: pnghighlandsadventures@gmail.com, australia@pnghighlandsadventures.com Ph: +61 4 9859 0507, +675 704 68746 | www.pnghighlandsadventures.com www.facebook.com/pnghighlandsadventureskokodatrek

Nusa Island Retreat KAVIENG... PAPUA NEW GUINEA

T: +675 723 18302 info@nusaislandretreat.com www.nusaislandretreat.com

SURF DIVE FISH

T: +675 984 1244 info@scubakavieng.com www.scubakavieng.com

Adventure is only one step away Focused on your best experiences above and below the waterline

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Transport Links

PNG is the perfect place to explore for those seeking adventure

A S T H E C O U N T R Y ’ S tourist infrastructure continues to improve, the routes and methods to enter the nation do too. Most foreign nationals who now wish to enter Papua New Guinea are required to obtain a visa, but many can do so, for free, for a six month period. Most EU countries, South America and Oceania are included within this ruling, while there are of course opportunities to obtain visas at a PNG embassy for many other countries. Once the logistics have been arranged and the necessary jabs have been completed, transport becomes all the more complex however. That’s not to say complex in a bad way, mind you. Anyone who truly wants to explore PNG to the full are presumably looking for a little adventure in any case, and with the country’s tricky, undulating,

mountainous terrain, adventure is just what you’ll get. Bypassing mountains entirely, air travel is the most popular and important - mode of transport for both personnel and freight and even the two major cities - Port Moresby and Lae - can only be bridged via the skies. Located near the former, Jacksons International Airport provides the primary hub for travelling into the country, which you can do so via Air Niugini, Philippine Airlines, Qantas or Virgin Australia. Once in and settled though, there are choices to be made as to the best way to explore the islands. Land, air and sea are all viable options, although the former of the three is quite specific to the Highlands Highway which begins in Lae and connects to Mt Hagen, the coast and Madang. From there, the roads do fork

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and continue, but for all the effort that goes into plotting your route, it may be simpler to either take to the skies, or at least look to public transport to carry the burden for you. PMVs (public motor vehicles) and busses are the most common way to travel for locals, but to make sure, it is strongly advisable to gain advice from your hotel or lodge staff as to the best strategy. On the water, numerous ferries are available to interconnect the various port towns and this is still a credible choice, but as has always been the way in PNG, it’s usually advisable to travel as the crow flies. Nearly all major settlements are built around an airstrip and - to be honest - missing out on the views that can be encapsulated from soaring above the country’s terrain would be to not get the full PNG experience.

McRoyal Hotel At the heart of Western Highlands Province, Mt Hagen, Papua New Guinea.

Experience the Royal Touch PO BOX 1706 Airport Access Road Mount Hagen 281 Papua New Guinea

Dine & Enjoy Tours & Services Complimentary Airport Transfers Conference & Free parking

Office: +675 5451955/5451959 Mobile: +675 79057602 Fax: +675 5451959 reception@mcroyalhotelpng.com www.mcroyalhotelpng.com

Kumul Lodge has a short network of: • nature tracks • eco tracks, • fitness tracks • walking tracks through its grounds

P.O. Box 989, Mount Hagen, Papua New Guinea Phone: +6755421615 www.kumul-lodge.com

Kumul Lodge is one of the best known landowner eco-tourism lodges in Papua New Guinea. Made out of local materials, entirely owned and managed by local people and employing local guides you can be sure that your money is helping to support the people of the immediate area.

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Landmark Attractions The Kokoda Track/ Kokoda Trail Adventure

“The Kokoda Trail is one of the world's great treks, linking the southern and northern coast of Papua New Guinea, it is a challenge to be enjoyed by the fit bushwalker. The Kokoda Trail and Sogeri area have a history of bitter fighting between Australian and Japanese armies during the early days of the war in the Pacific in World War II. The 96 km Kokoda trail passes through rugged mountainous country of rainforest, jungles of fern, orchids, birds and clean mountain streams which tumble into steep valleys. The unspoilt villages throughout the Kokoda Track will welcome you and the Koiari and Orokaiva people will greet you with smiles and tempt you with seasonal fruit and vegetables.” - Kokoda Trekking

Louisiade Archipelago

“The Louisiade Archipelago is a string of coral islands that trail off the eastern coast of Papua New Guinea out into the Solomon Sea. Most of these islands are populated by Papua New Guinean natives who are typically Englishspeaking, educated, and friendly. They lead a classic idyllic tropical island lifestyle, living in coconut palm thatched single room houses built on stilts or ground supports. They live at a near subsistence level.” - Asia Pacific Boating

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CALL: +675 542 1438 VISIT: www.pngtours.com

Discover PNG with the best!

Papua New ing Guinea’s lead inbound tour operator.

We’ve been showcasing the culture and nature of PNG for more than 40 years. Explore one of our 7 wilderness lodges today!

LAE INTERNATIONAL HOTEL World Travel Award Winner since 2012

Wellness Lodge is the First Lodge in Papua New Guinea to have Health Care Facility within the Lodge. It is built specially to accommodate, educate and help those in need to improve their health and live healthier lifesyle based on divine principles of taking care of your body, mind and spirit.

www.thewellnesslodge.com Phone: +675 323 8606 wellnesslodgepng@gmail.com

T: +675 472 2000 E: business@laeinterhotel.com www.laeinterhotel.com

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Landmark Attractions Mount Wilhelm

“Mt Wilhelm is the highest mountain in Papua New Guinea and Oceania and has rugged peaks with a well formed trail leading to its summit. The ascent crosses diverse and beautiful terrain with open grassland on the slopes and granite predominant in the higher levels. It is not a technical mountain to climb and takes three-four days to ascend.” - PNG Trekking Adventures

Madang

“Madang Province is the most popular location in Papua New Guinea for divers and consists of reeffringed lowlands, backed by some of the most rugged mountains in Papua New Guinea and offshore volcanic

New Britain

“New Britain is stunning. PNG’s largest island, it has a bit of everything you’ve come to this country for – think colonial history, remarkable traditional cultures and pristine wilderness (despite areas where there are logging and mining). The pièce de résistance? Volcanoes. The whole region is a rumbling, billowing string of cones and craters cloaked with virgin tropical rainforest.” - Lonely Planet

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islands. The colourful Madang Township has been called the "prettiest town in the South Pacific". Its peninsula setting is a show-place of parks, waterways, luxuriant sade trees and sparkling tropical islands.” - Papua New Guinea Travel

Lake Kutubu

“According to legend, the Lake Kutubu was formed when a fig tree was cut down by a woman looking for water. The story goes that whatever the tree touched turned to water - hence the lake. Today it’s oil that’s causing a ripple in this previously remote area. The establishment of oilfields near Lake Kutubu has recently caused social and economic upheaval, including an influx of itinerants in search of work… It is also possible to trek to Wasi Falls from Lake Kutubu via an overnight stop in the Foimeana village of Kantobo. Treks can be arranged through Tubo Lodge.” - Lonely Planet

‘Journey Milne Bay with us’ Offering a range of exciting tours on the mainland & islands of Milne Bay Province in Papua New Guinea

We specialised in culture, wildlife, village experience, cruise expedition, WWII tours & special interest.

Email: villinktourspng@gmail.com Tel: 675 733 94 580

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is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 190,000 business executives. Every other month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Asia Outlook is the platform to promote your business success.

Read on for this monthâ€™s profiles. Phoebe Calver, Deputy Editor phoebe.calver@outlookpublishing.com

If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and weâ€™ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

V EO LIA

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TE C HN OLO G I E S

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Resourcing the

World With more than 350 different technologies to boast, Veolia is replicating its global success in Asia courtesy of a flexibility and legacy that is now renowned within the industry Writer: Matthew Staff | Project Manager: Matt Cole-Wilkin eolia’s influence in Asia is thriving off the back of its global leadership position in the resource management domain, and is looking to translate this status into even more concerted solutions combating some of the most pressing water challenges in the world. With a long legacy in environmental sustainability - 160 years to be exact the wider Group has etched its name into the sector’s upper echelons over the decades virtue of its 350 different technologies, unparalleled aftersales capabilities, its operation and maintenance support, and of course its geographical reach. Subsequently reputed as one of the world’s leading providers of water treatment solutions, Veolia’s influence in Asia specifically has evolved over the past 30 years to demonstrate this prowess as extensively as possible. “One of our key success factors lies in the flexibility of our solutions, as Veolia’s portfolio can be applied

across various markets in the region,” Carlo Patteri, Business Development Director, Projects, South East Asia Industrial, Veolia Water Technologies, emphasises to this end. “This flexibility has enabled manufacturers from various vertical markets to enjoy the advantages of Veolia’s advanced water and wastewater technologies.” In Asia, much as in the rest of the world, Veolia provides its clients with the full scope of water technologies capable of treating process water and tackling wastewater challenges, as well as business monitoring tools to conduct water audits. Patteri picks up: “Some of these solutions have very specific applications while others fit a broad range of markets. For instance, the Whittier Filtration and Separations product range is a series of heavy-duty equipment designed to meet the stringent standards of the hydrocarbon and chemical processing industries. On the other hand, our well-known Biothane Anaerobic Technologies and

Veolia Group

Veolia group is the global leader in optimised resource management. With more than 163,000 employees worldwide, the Group designs and provides water, waste and energy management solutions that contribute to the sustainable development of communities and industries. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and to replenish them. In 2016, the Veolia group supplied 100 million people with drinking water and 61 million people with wastewater service, produced 54 million megawatt hours of energy and converted 31 million metric tonnes of waste into new materials and energy. Veolia Environment (listed on Paris Euronext: VIE) recorded consolidated revenues of €24.39 billion in 2016.

www.veolia.com

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BÜRKERT

ürkert Fluid Control Systems is one of the world’s leading manufacturers of measuring, control and regulating systems for fluids and gases. Bürkert products are used in a wide range of industries and applications – ranging from breweries and labs to medical, bio-engineering and water treatment technology. With a portfolio of more than 30,000 products, Bürkert is the only supplier to offer all fluid control system components: from solenoid valves to process and analytical valves, as well as pneumatic actuators and sensors. The company, with headquarters in Ingelfingen in southern Germany, has a sales network in 36 countries and more than 2,500 employees worldwide. In five system houses in Germany, China and the USA, as well as four research centres, Bürkert continuously develops customised solutions and innovative products.

The Company stays true to its customer-centric approach

AnoxKaldnes™ Moving Bed Biofilm Reactor (MBBR) range are examples of technologies which are more commonly integrated across industries. “Veolia covers the entire water treatment chain, and we take pride in being a one-stop provider.”

Uncovering projects

Veolia’s key targets incorporate municipal and industrial markets including oil & gas, power, food & drink etc - and across each of these areas, the Company stays true to its overriding philosophy to remain customer-centric and to work on the most pressing solutions required in each region. Consequently forming its core continuous improvement strategy, Veolia’s devotion to building strong relationships and to support clients in their own international ventures has been a pivotal contributor to the Company’s development in Asia.

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Veolia covers the entire water treatment chain, and we take pride in being a one-stop provider

Bürkert supports Industry 4.0 with Efficient Device Integration Platform (EDIP), which enables intelligent networking down to sensor and actuator level. EDIP unifies and standardises hardware, software and communication of Bürkert products. The modular design of the platform allows adaptation of devices according to customer requirements. Customers benefit from a common interface across all products, which guarantees a comfortable operation and display concept, faster and simplified commissioning and easy transfer and backup of device settings. The recent developments with IT services, Fieldbus systems and distributed control systems are changing process automation fundamentally. Bürkert’s response is the device platform EDIP. The “Efficient Device Integration Platform” provides the foundation for intelligent networking of the latest Bürkert products. E info.sin@burkert.com

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“Together with the expertise of Veolia’s engineers and the effectiveness of our water technologies, we have been successful in securing new contracts and retaining old clients,” Patteri continues. “We have been busy with several projects recently. On the municipal side, we are working on a major drinking water project in Sri Lanka where the objective is to provide safe drinking water and to secure a steady water supply for more than 350,000 people. “For this project, Veolia was appointed as the main contractor to design and build five new water treatment plants, 12 service reservoirs, five pumping stations, and more than

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VEGA

Together with the expertise of Veolia’s engineers and the effectiveness of our water technologies, we have been successful in securing new contracts

Level and pressure instrumentation for the process industry Production processes are becoming ever more complex. So it’s really important that the measurement technology used to control and monitor the processes is all the more understandable and intuitive. VEGA has set itself the goal of developing innovative measurement technology that is easy to install and operate and offers maximum safety and reliability. The Company employs more than 1,200 people worldwide, 600 of whom work at its headquarters in Schiltach in the Black Forest. This is where, for over 50 years, solutions to demanding measuring tasks are being conceived and brought to realisation; for chemical and pharmaceutical plants, the food industry, drinking water supply systems, sewage treatment plants, landfills, mining, power generation, oil platforms, ships and airplanes. The Company is active in over 80 countries with its globe-spanning network of subsidiaries and distributors. The Company and its products have all the necessary certificates and approvals for worldwide application. This applies to the technical safety as well as the quality of the products and services. On its way to this market position, the Company always had one clear objective: the development of innovative, trend-setting products. VEGAPULS 64 – the first radar level sensor on the market for liquids that measures at a frequency of 80GHz, is one of our recent innovative contributions to the Company customer base.

T +65 6564 0531 E sales.sg@vega.com

www.vega.com The Company is continuing to go from strength to strength

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A radar beam focused like a laser! The future is 80 GHz: a new generation of radar level sensors

The latest cutting-edge technology from the world leader: the unsurpassed focusing of VEGAPULS 64. This enables the radar beam to be targeted at the liquid surface with pinpoint accuracy, avoiding internal obstructions like heating coils and agitators. This new generation of level sensors is also completely unaffected by condensation or buildup and has the smallest antenna of its kind. Simply world-class! www.vega.com/radar

Wireless adjustment via Bluetooth with smartphone, tablet or PC. Compatible retrofit to all plics ÂŽ sensors manufactured since 2002.

VEGA Instruments (SEA) Pte Ltd 25 International Business Park #04-52 German Centre Singapore 609916 T: +65 6564 0531 F: +65 6567 5213 E: sales.sg@vega.com www.vega.com

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FLOTTWEG Engineered for your success For more than 60 years, Flottweg has manufactured high-quality centrifuges, belt presses and systems at their Vilsbiburg plant for the mechanical separation of solids and liquids. The Company handles key functions in many industrial sectors and satisfies their enthusiastic customers worldwide. With more than 850 employees worldwide, the company achieves an annual turnover of over 179 million Euros with an export rate of more than 85 percent. Klaus Peisl, Head of Sales Municipality at the Company comments: “Flottweg has been working with Veolia on individual projects successfully for many years. Since the start of the cooperation between Veolia and Flottweg in 2015, we were able to establish a partnership based on trust and teamwork, which continues to this day”.

YUEN FEE (WAN SOON)

Veolia has been successful in securing new contracts

430 kilometres of transmission and distribution mains in Sri Lanka.” Meanwhile, on the industrial side, the Company has worked with Bacchus in China and Associated British Foods in Thailand to implement wastewater recovery solutions in their facilities; the latter food & drink market having been earmarked as one of six priority segments of growth for Veolia in Asia. “As a fundamental component for food and beverage business processes, water use is essential and the demand will only escalate as the industry expands, resulting in greater volumes of wastewater,” Patteri explains. Offering a prime example of how Veolia adapts its sector focuses and client offerings in accordance with where the demand is, Patteri also notes that across each of

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We have been busy with several projects recently. On the municipal side, we are working on a major drinking water project in Sri Lanka

uen Fee (Wan Soon) Engineering Sdn. Bhd. is an established steel fabrication company specialising in making welded steel pipes, silos, pressure vessels, air receivers and machine structures. We have more than 40 years of experience and have built a reputation for consistently delivering on time and meeting customers’ specifications and quality requirements. We are authorised by the American Society of Mechanical Engineers (ASME) to use “U” stamp for the design and manufacture of pressure vessels. We are also authorised by the National Board to apply “NB” mark and register ASME “U” stamp pressure vessels with the National Board. T +606 764 6260 E info@yuenfee.com

www.yuenfee.com

USE FLOTTWEG’S NEW VERSION OF DECANTER WITH DEEP POND For sewage sludge thickening and dewatering at sewage treatment plants No-compromise implementation of our latest discoveries for the bowl and scroll geometry, as well as high torque on the scroll and a high acceleration factor (g value) ensure the best possible separation results. Maximum dewatering of sewage sludge leads to important savings in disposal costs. Flottweg SE • Industriestraße 6-8 • 84137 Vilsbiburg • Germany • Tel.: + 49 8741 301-0 • mail@flottweg.com • www.flottweg.com

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ROCKWELL AUTOMATION

ockwell Automation, Inc. (NYSE: ROK), the world’s largest company dedicated to industrial automation and information, makes its customers more productive and the world more sustainable. Headquartered in Milwaukee, Wisconsin, the Company employs approximately 22,000 people serving customers in more than 80 countries. Our portfolio of Integrated Control, power, safety and information solutions help customers achieve smart, safe, sustainable operations and realise The Connected Enterprise – Convergence of plant-floor operations technology and business-level information technology.

T +65 6510 6688 E +65 6510 6699

www.rockwellautomation.com/sea Veolia is skilled in adapting focus

these strands, it is efficiency and standardisation that holds the key to moving seamlessly between projects. “As a result, we are able to respond quickly and ensure long-term relationships with our key accounts,” he says. “And to uncover new potential projects, we often engage in knowledge-exchange internally, where we share about new opportunities or new investments made by multinational corporations. “For example, Vietnam is an emerging market that Veolia is keen to grow, and we look forward to supporting more manufacturers there.”

MILTON ROY

As a fundamental component for food and beverage business processes, water use is essential and the demand will only escalate as the industry expands

eolia Water Technologies has selected Milton Roy’s local Singapore Distributor to support a leading chemical company in Thailand by providing 18 MACROY® D metering pumps with Electronic Capacity Control technology. With diaphragms lasting as long as 10 years, Milton Roy pumps add a level of protection to the application and environment by preventing leaks – all while requiring little maintenance. With more than 80 years of experience and local distributor expertise, Milton Roy sets the industry standard by providing consistent, reliable metering pump accuracy for any application.

Agile, integrated and efficient

The continuous international expansion of Veolia harks back to the Group’s overall global approach in helping international industries to manage, optimise and make the

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www.miltonroy.com

most preferred metering pump to accurately g of chemicals, reduce maintenance costs, and eme precision and high reliability you need.

MacRoy

EXPERIENcE RELIaBILITy

• Capable of pressures up to 175 psi (12 bar) • Flow rates up to 310 GPH (1,181 l/h) • Heavy-duty industrial drive technology • State-of-the art design The MacRoy® metering pump sets the global standard for dependable performance in any challenging environment and application. Trust the world’s most preferred metering pump to accurately control the dosing of chemicals, reduce maintenance costs, and achieve the extreme precision and high reliability you need.

Learn more at MiltonRoy.com or contact your local sales representative.

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most of their resources by pushing technological boundaries and by driving research and development on an ongoing basis. This has led to the launch of several cutting-edge solutions such as the ACTIFLO® CARB, Veolia once again leveraging its intercontinental influences to instil the most appropriate local technologies. “It is easy for us to do this as we already know what the client requires, and we can apply the same myriad of solutions in each region,” Patteri adds. “At the same time, our team of engineers has the expertise to support clients regardless of their fields. “Since 1853, Veolia has continued to grow from strength to strength and now, to continue our momentum, Veolia is streamlining its operations to provide clients with greater efficiencies, and to attain greater synergy within the

1 Influent Flow distribution 2 Biogas production 3 1st layer Gas separation 4 Recycle and Mixing control 5 2nd layer Gas separation 6 Effluent polishing 7 Effluent discharge 8 Biogas management 9 Sludge inventory management

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PROMINENT GMBH

roMinent GmbH is the worldâ€™s largest manufacturer of metering pumps from 0.1 litres per hour to 100,000 litres per hour with pressures up to 4,000 Bar. We have built a worldwide reputation as the trusted one stop solutions partner for pumps, chemical feed and water treatment solutions. Our sales and service network covers over 100 countries - ensuring we are ready for you: Anytime, Anywhere! In Southeast Asia, we focus on engineering excellence and superior service - providing customers with reliable, effective solutions including metering pumps, disinfection and filtration systems across all industries requiring water treatment.

METERING | MEASUREMENT & CONTROL TREATMENT | DISINFECTION IMPLEMENTATION

Our world revolves around fluid management and water treatment. Worldwide.

T +65 6747 4935 E pfc@prominent.com.sg

www.prominent.com

Focus on Solutions: Market-leading metering technology and systems ProMinent Fluid Controls (F.E.) Pte Ltd 158 Kallang Way #02-06 Performance Building Singapore 349245 E-mail: pfc@prominent.com.sg Phone: +65 6747 4935

www.prominent.com.sg

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BRAY

or more than 30 years, Bray International, Inc. has been a global leading manufacturer of valves, actuation, and control products for the water, wastewater, filtration, desalination, and re-use markets. The Company’s versatile product line includes Bray resilient seated and high performance ANSI butterfly valves, Flow-Tek ball valves, Check Rite check valves, and Bray/VAAS knife gate valves. The Company also offers a full line of actuation and control products including the pneumatic rack and pinion Series 92/93 and scotch yoke Series 98 actuators, the Series 70 electric actuators and a full range of switches, solenoids and positioners. Global reach with local presence and expertise – that’s Bray International, Inc.

www.bray.com different departments. By aligning the organisation, Veolia can then be more agile, more integrated, and more efficient.” Agility of course lends itself not just to footprint growth and sector diversification, but also to industry trend responsiveness. And one such trend monitored in recent times has been the droughts experienced in Malaysia, where companies are looking to react by investing in water recycling and reuse technologies; the latter especially on the rise. “Similarly, in Singapore, local authorities have imposed a 30 percent increase on water prices that will kick in by 2018, and this will make water recycling technologies more economically attractive to manufacturers operating in the city,” Patteri details. “Anaerobic digestion solutions are also gaining popularity as companies seek to recover nutrients from their wastewater and produce renewable energy at the same time.”

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... Veolia is streamlining its operations to provide clients with greater efficiencies, and to attain greater synergy within the different departments

Outlook

Creative Services

Outlook Publishingâ€™s award-winning in-house team is now utilising its extensive production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division.

F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

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Resourcing the world

From a wastewater perspective, Veolia Water Technologies’ footprint, robustness and efficiency brings added value as well as quick responsiveness to client requirements and market challenges; something which Patteri attributes as one of the Company’s most vital differentiators. “Our strength lies in our ability to bring together a wide range of water and wastewater technologies, and to customise solutions according to local conditions,” he says. “This enables us to address specific advanced needs such as water reuse, high efficiency energy recovery, and large-scale firsttime infrastructure requirements. “Regardless of the size of the project, we believe in recommending

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Our strength lies in our ability to bring together a wide range of water and wastewater technologies, and to customise solutions according to local conditions Actiflo Carb Youtube video

PROVIDING QUALITY SHOP-FABRICATED & FIELD-ERECTED STEEL PLATE STRUCTURES

YOUR SOLID PARTNER! Steel design & Fabrication services

PT. HYDRORAYA ADHI PERKASA Hopes are to contribute to world transformation

the most ideal set of technologies for each of our clients.” To facilitate this, Veolia will continue to invest in its R&D operations to further expand its current portfolio of solutions moving forward; to better support the Asian water market. With water scarcity threats becoming prominent in Asia-Pacific, there is an opportunity for Veolia as manufacturers will be more inclined to consider moving towards water conservation and adoption of reuse technologies, such as water harvesting and recycling to improve their water footprint. Patteri adds: “As we standardise our solutions to ensure that our clients can consistently achieve high performance anywhere in the world, we hope the process will help our key accounts like Danone as the client continues to expand their operations in new markets. “Veolia hopes to penetrate new markets as well, and we look forward

Jl. Raya Merdeka, DesaSukamantri, Pasar Kemis, Tangerang 15560, INDONESIA Phone 62 21 5900058 - Fax 62 21 59307619 - www.hydroraya.co.id

As we standardise our solutions to ensure that our clients can consistently achieve high performance anywhere in the world, we hope the process will help our key accounts...

to growing our references in Indonesia and Vietnam. Through all of this, we aim to build long-term relationships with our key clients, to bring more added-value and to develop targeted solutions in partnership.” And in doing so, Veolia Water Technologies will edge closer to its goal of ‘resourcing the world’, or in this case, Asia. Patteri concludes: “In the next five years, Veolia hopes to continue to contribute to a world in transformation. Already today, 700 million people in 43 countries live in water scarce regions, and it is expected that 1.8 billion people will be living in regions with absolute water scarcity by 2025. “We know water, and this has enabled Veolia to build its expertise over the years to cover the full range of the water cycle, which is a key differentiator that will address the above challenges and set us apart from our competitors in the future.”

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NURTURING

OPERATIONAL EXCELLENCE With offices in 11 countries, Linfra Myanmar, a member of the IPT Powertech Group, serves the top clients in the region, providing the dedication of 2,500 experts and the experience of thousands of implemented projects Writer: Phoebe Calver | Project Manager: Donovan Smith

infra Myanmar, Member of IPT PowerTech Group, is enrolled in an end-to-end managed service contract with Ooredoo Myanmar including rollout services, operation and maintenance, grid connection, generator fueling, power management and power colocation which is extremely challenging from a geographical, operational and financial perspective. Myanmar has an interesting potential for the future, and our growth there is stimulated by the need of this region for energy-efficient products and infrastructure services coupled with managed services and Guaranteed

Savings model /T-ESCO, adapted to the local market’s requirements. The overall performance of the network has progressed tremendously reaching more than 99 percent over the past period, by providing tailormade, reliable energy efficient/hybrid and renewable energy solutions for more than 3,000 sites for Ooredoo. Asia Outlook (AsO): IPT Powertech Group was recognised as one of the few companies leading the T-ESCO model globally. What is your differentiation factor that allowed the group to be recognised as such? Khaled W. Habbal (KWH): IPT

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Powertech has been a first mover in the industry at multiple times throughout its 24-year-long history. The group initially specialised in power, then ventured into Telecom infrastructure, then started manufacturing and developing its own solution, all the way to where we currently stand “The market leader in providing energy and energy efficient, hybrid, renewable solutions, power solutions along with telecom infrastructure and managed services”. Our ability to combine our power expertise, telecom services, and managed services at the same time became our differentiation factor, and this propelled our recent success

in introducing and implementing the Guaranteed Savings and T-ESCO models up to the extent of leading the T-ESCO Model globally. AsO: As a group leading the T-ESCO model globally how have you adapted the Telecom Energy Services Company (T-ESCO) business model to better serve MNO and towerco needs? KWH: We have been serving the largest MNOs across many continents for more than 20 years by providing a wide range of products and services from comprehensive and tailor-made power solutions through to passive and active infrastructure. Throughout

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YANMAR Yanmar partners with IPT Powertech to bring purposebuilt variable speed engines to the African telecoms industry. The Company has recently entered the industry in large quantities, thanks to its DI variable speed engines, which ensure very low fuel consumption. Emilio Tognetti, from Yanmar Sales division says: “When we started working at this project, we knew that we had the right product for this market. Our engines have outstanding fuel efficiency and an uncompromising reliability. We knew that the Tower Company business model spins around reducing the operating costs, and our engines are the best option for that. Still, we faced some tough challenges, and it was necessary to adapt the product to some specific environmental conditions. Khaled W. Habbal, VP and COO

the expansion of our business and diversification of our activities, our broad array of offerings has seen a considerable evolution across the whole telecom and power value chain of MNOs and towercos. As for telecom power, we adapted our business model to fulfill the needs of our customers by providing a holistic solution of energy efficient products and managed services as a Telecom Energy Services Company (T-ESCO), up to the extent of leading the T-ESCO model globally. Our own energy services offerings are categorised in two main streams, one called The Guaranteed Savings Model and the other T-ESCO model and both serve MNOs and towercos in a way to reflect the appetite for capex spending or capex leasing. Both models ensure the deliverables of power availability and reliability to the network respecting all Service Level Agreements (SLAs) related are met.

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“In Africa, just to give one example, there are serious problems in fuel quality. It was important to proactively provide our customer with an effective solution, to avoid disastrous consequences.”

... we adapted our business model to fulfill the needs of our customers by providing a holistic solution of energy efficient products

Mr Tognetti continues: “What allowed us to overcome all those challenges was the close cooperation we established with IPT and others key suppliers that took part in the project. We worked alongside them, found solutions, and tuned the product to work best on Xxxxxxxx xxxxxxxxxxx xxxxxxxxx the field.xxxxxxxx We really built a very strong partnership with our customers, and this is what I am most proud of.”

T +31 36 5493224 E industrial-yeu@yanmar.com

www.yanmar.com/eu Xxxxxxxx xxxxxxxx xxxxxxxxxxx xxxxxxxxx

ENGINES FOR SMART INVESTORS

Yanmar. The power behind communication. The telecoms market has its own unique demands and as such deserves purposebuilt engines to offer the maximum efficiency. Yanmarâ€™s variable speed 3- and 4-cylinder range offers unrivalled durability with low operating costs in a small, convenient package. Ranging from 1-30 kW, thousands are already in service quietly powering towers enabling communication in remote areas where previously it was not economically viable. Head over to www.yanmarindustrial.eu to see how much you could save.

Yanmar Europe BV Tel. 0031-36 5493224 industrial-yeu@yanmar.com www.yanmar.com/eu

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Servicing long-term contracts is a key factor in the success of the Company

We have seen in some instances, MNOs that are not planning to divest their towers however are looking to divest their power equipment. In those instances, with the pressure coming from the global profitability of the MNOs, we are providing the T-ESCO model whereby all investment to modernise power solutions and making them efficient and deliver the required availability are provided by IPT PowerTech Group. Naturally, servicing a long-term contract for the same is a key factor for its success. On the other hand, we have noticed that towercos have access to investment resources and strategic directions whereby they invest themselves through innovative and energy efficient power solutions; however, they need the deliverables to be met and the promise of those solutions to be achieved which is reflected in our guaranteed savings model.

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CSR initiative

AsO: How does Linfra Myanmar show high interest in the local community engagement? KWH: Linfra Myanmar have established offices across Myanmar, with more than 280 professionals who joined our team. We are very keen not only on recruiting the top notch of the people, but a lot of the best local talent. More than 85 percent of our Myanmar team members are locals,

Outlook

Creative Services

Outlook Publishing’s awardwinning in-house team is now utilising its extensive production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division.

Quality out of Dedication

Dedicating to the electrical field for decades, Chint Electric specialises in the development and production of industrial electrical products. Chint Electric, Intelligent Power, Everywhere

F O R M O R E I N F O R M AT I O N V I S I T : www.outlookpublishing.com/creative-services

and we are planning to increase this up to 99 percent over the next two years. We are recruiting locals and transferring knowledge whereby we ensure they are empowered with knowledge and experience to be leaders of the local organization in the future. On the other part, our group is keen on putting CSR (corporate social responsibility) initiatives at the heart of its business strategy within the community by helping the local authorities during the Monsoon season, contributing to local communities including material and financial investments. AsO: Do you have any upcoming plans for expansion of your footprint? KWH: Our presence in Myanmar and our success in the relatively short period of two years made us keen on expanding further in Asia.

Tabbara Electro Mechanic S.A.R.L. – Sole Agent Al-Sanayeh, Toufic Tabbara Str. Tabbara Bldg. Tel: +961-1-353611/738525 | Fax: +961-1-736458 Saida Branch: Maarouf Saad Blvd | Tel: +961-7-725205 Email: t.e.m@cyberia.net.lb | www.tem-lb.com

... seeking new challenges where we can recreate new power solutions and add advanced features to its wide portfolio, and redefine new added services

IPT PowerTech’s team is always seeking new challenges where we can recreate new power solutions and add advanced features to its wide portfolio, and redefine new added services to guarantee optimal performance at lower cost possible in addition to adding value to our customers. As for the geographic footprint, we are always looking forward to expand geographically into new territories as long as that growth is aligned with our strategic direction of the business and makes us able to expand and build our unique strength of combining the power expertise in telecom, service expertise in telecom and managed service expertise to deliver significant cost savings for our customers across the world. Finally, our appetite for expansion and growth is driven by the hard work of our 2500 specialists, the reason behind the strength, success and differentiation of the group.

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GUNKUL ENGINEERING PUBLIC COMPANY LIMITED

Smart Energy in

ACTION Gunkul Engineering is focused on becoming the leading producer of electricity from renewable energy, including work as both the manufacturer and provider of equipment for power systems Writer: Phoebe Calver | Project Manager: Matthew Cole-Wilkin

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he global economy proved to be particularly difficult place for businesses throughout 2016, providing a year of uncertainty to many companies in the industry; Gunkul Engineering Public Company Limited became an exception to this rule, continuing to successfully generate the required operating results. Currently, there is well-founded expectation that Thailand’s economy will have a much improved growth trajectory in the latter part of 2017, supported by the stability of the country’s political situation. Of course, these predictions for stability can only mean good things for Gunkul, enabling the Company to continue successfully driving forward within the industry - setting the standard for the industry. It is predicted that ASEAN economies will also expand more than previous years, in order to focus on expansion and maximise the potential that can come from it, Gunkul is adjusting its business strategy by focusing on investment and increased production in overseas countries. “We have successfully generated revenue - even throughout the difficult economic situation for both the Company and our subsidiaries,” explains Sopacha Dhumrongpiyawut, Chief Executive Officer at Gunkul Engineering. “This revenue came from the distribution of electricity in our commercial project Solar Rang Ngern, which actually began at the beginning of 2016, alongside the distribution of electric commercial wind power plants.”

Adjusting to new agreements

Presently the revenues from construction services have decreased, due simply to the distribution of supply equipment for electrical systems to the power plants, the cooperative solar project and the government. Due to newly signed agreements by the

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extremely large capacity and potential,” Dhumrongpiyawut describes. “We are very proud of the fact the Company is continuing to successfully develop new projects - even through difficult times of change - and generate sustainable growth for the future.”

Performance under pressure

Gunkul is undertaking many exciting projects

government, there have been changes to the way in which scheduling is undertaken and subsequently project developers of solar projects were experiencing delays. Dhumrongpiyawut continues: “As a company we had to make some major adjustments in other areas to compensate and be able to move forward, particularly our strategy of investing in renewable energy to overseas companies, especially in Japan.” Through these adjustments to its working strategy, 2016 saw Gunkul achieving the agreement of beginning an additional two projects, which cumulatively provided a total production capacity of over 140 megawatts (MW); a factor that will inevitably create more chances for the Company. “It is exciting for us to also be able to work on power plants that have

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Strategic investments in solar projects are pivotal

Product development is extensive

After a difficult year for the industry as a whole, the operational performance at Gunkul has been given priority of the Company’s main focus, alongside joining the network of private practice alignment Thailand - the private sector collective action coalition against corruption - keeping on top of whistle blowing policy and business ethics in the market it works in. “Every member of the team working at Gunkul has been made aware of the aforementioned practices, keeping us at the top of our game in both business and ethics, while supporting the stable foundation of trust that we have worked hard to build,” affirms Dhumrongpiyawut. “The transparency that we provide for our shareholders builds confidence for them in our ability, alongside customers and business partners of the Company both now and in the future.” The Company has come a long way as a business and with its ethical development alongside the country, since it was founded in 1982 as an electrical equipment trader. It experienced a great amount of expansion over the years before entering into renewable energy EPC business in 2009, doing so by achieving the supply and set-up of the first wind turbine in Thailand to EGAT. “Since 2010, we have grown exponentially into a strong renewable energy power production business in Thailand and across other Asian countries,” adds Dhumrongpiyawut. “Our renewable energy business has come a long way and we work on the basis that our business is carried out with a focus on social and environmental needs.”

The Smart Logistics Solution LEO Global Logistics Public Company Limited, one of Thailand’s leading end-to-end global logistics services providers, provides a full range of worldwide logistics services, including air and sea freight forwarding, multimodal transportation services and value added services.

nd End-to-E s logistic s service

Information technology is developing rapidly

251-251/1 Soi Pakdee, Rama 3 Road Bangkorlaem, Bangkok 10120 Thailand T: +66(0)2 079 9888 E: center@leogloballogistics.com

Meeting customer requirements

Not only does the Company offer existing products through its sales, but also procures new products from around the world in order to meet customer needs and gain customer satisfaction, with an emphasis on brand building that will increase its commercial value. Dhumrongpiyawut describes: “With regards to our renewable energy system, we provide a full-option service, subsequently offering a wider range of product lines and equipment set-up services at our project sites.” Subsequently in order to keep up with its product developments and sales, there have had to be huge developments in manufacturing technology and the techniques used. In the spirit of innovation, Gunkul has adopted new production technology to both improve productivity and reduce production costs. In adapting to these technological advances enables the Company to adopt

Gunkul has huge potential in the industry

www.leogloballogistics.com

information technology and respond well to the fast moving and ever changing business environment. “In order to support the everchanging environment that we are working in, we have to consistently increase our employees’ capability to enhance the Company’s competitiveness,” continues Dhumrongpiyawut. “Enhancing our competitiveness on a global scale and retaining talented employees has been a key pillar in our success.” Of course, for that to be a success, the management framework at the Company has been built upon the principles of good corporate governance. “We hope that looking forward, we will continue to make exciting advancements and be a driving force for the industry,” concludes Dhumrongpiyawut. “The Company will build upon the hard work we have put in place to become the leading producer of electricity from renewable energy.”

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A S B

B I O D I E S E L

FUELLING Hong Kong ASB Biodiesel is well established in the industry without requiring modification Company when it comes to the successful and sustainable creation of biodiesel; working towards air quality objectives and a cleaner future Writer: Phoebe Calver | Project Manager: Matthew Cole-Wilkin

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ith its operating base located in Hong Kong, ASB Biodiesel’s factory has the capacity to produce 100,000 tonnes of low-carbon transport fuel a year, a huge amount that is enough to fuel every diesel engine running on the City’s roads. The Company has worked tirelessly with the aim of offsetting some of the greenhouse gas emissions produced by Hong’s transport sector; and presently the Company has managed to offset 257,000 tonnes which equates to 3.6 percent of the total amount. ASB Biodiesel has differentiated itself from other biodiesel production plants in the industry, with its facilities able to process multiple feedstocks, some of which include cooking oil and grease-trap oil. “Our fuel meets the EN 14214 standard of the European Committee for Standardisation,” explains the Company on its website. “We are incredibly proud of ASB Biodiesel and the product we produce, making a clean, low-carbon transport fuel that can be used as a substitute for fossil diesel, or alternatively blended with fossil diesel without requiring modification of diesel engines.”

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A S B

B I O D I E S E L

WM LOGISTICS

ML is the international freight forwarding arm of the WM Group, providing multimodal air, sea, and land forwarding services of FCL and LCL cargo movements between Hong Kong and all major cities throughout the world. The Company operates one of the most extensive forwarding networks in Asia, with agency representations and operations in a number of ASEAN countries. With a commitment to providing competitive pricing and on-time transportation, the Company has earned strong and long-term business partnerships with airlines, ocean carriers, agents, and most important of all – our valued customers across Asia and in other continents.

www.wmgroup.hk/wml The Company successfully uses a bio-heating oil product in its own plant as a form of heating

Around 90 percent of the global biodiesel produced is based on edible oils gained from crops such as rapeseed, soy and palm, however, at times this can be slightly controversial as it can compete with food production and subsequently may then contribute to rising food prices. “This is where we are excelling in the industry and setting ourselves apart as ASB Biodiesel’s produce is produced from waste,” affirms the Company. “We then do not cause any land use changes and produce significantly lower greenhouse gas emissions from the avoidance of upstream carbon emissions that go hand-in-hand with seed oil extraction and crop production.”

Better air quality

The actual biodiesel product produced by the Company is made from the

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It has been estimated by the US Environmental Protection Agency that blending 20 percent biodiesel with 80 percent petroleumbased diesel reduces emissions by an average of 15 percent...

triglycerides taken from vegetable oils and animal fats - achieved through a chemical process known as transesterification - and these feedstocks are then combined to create biodiesel along with byproducts such as bio-heating oil, glycerine and fertiliser. “The by-product bio-heating oil is a particularly heavy fraction coming from the distillation of biodiesel,” the Company adds. “We are able to successfully use this product in our own plant as a form of heating.” Of course biodiesel has the predominant advantage of significantly reducing greenhouse gas emissions, however, there are many reasons why its production has advantages over petroleum-based diesel; although the reduction is dependent on the type of feedstock used, with ASB’s main feedstock being cooking oil and other waste oils. “The Biodiesel is proving to be a big player in contributing to better air

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quality, alongside reducing tailpipe emissions that contribute to this pollution,” the Company describes. “It has been estimated by the US Environmental Protection Agency that blending 20 percent biodiesel with 80 percent petroleum-based diesel reduces emissions by an average of 15 percent which is excellent news.”

Reducing emissions

The Company is excelling in the industry manufacturing bio-fuel products from waste

Due to a multitude of reasons, particularly focusing around the roadside pollution emerging from motor vehicles and high regional emissions, Hong Kong has stopped short of reaching its current Air Quality Objectives (AQOs). “Our AQOs were set out back in 1987 as part of Hong Kong’s Air Pollution Control Ordinance, and while our Government has since set a new set of Air Quality Objectives,” continues the Company. “Meeting them involves huge measures being put in place and we believe in the coming years we will

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A S B

B I O D I E S E L

As previously mentioned, ASB Biodiesel has been successful in meeting the EUâ€™s EN 14214 standard, due to its successful biodiesel blends

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see Biodiesel offering a helping hand to Hong Kong in meeting air quality aspirations.” As previously mentioned, ASB Biodiesel has been successful in meeting the EU’s EN 14214 standard, due to its successful biodiesel blends. At present Hong Kong as a whole maintains the standards for biodiesel that can be used in vehicles - set out in the Air Pollution Control Regulation - and it is due largely to the work of companies such as ASB Biodiesel and the work happening there. The Company adds: “We are very aware that the potential for emission reduction in Hong Kong is still unrealised, with the use of biodiesel in Hong Kong being voluntary unlike many European and Asian countries, meaning we are in for a particularly exciting few years in the industry.”

Mandatory blending

With the aforementioned mandatory blending regulations

seen in most European countries and Asian countries including Indonesia, Malaysia, South Korea, Taiwan, Thailand and Vietnam, the development of the domestic biodiesel markets is growing at a rapid rate. This has subsequently reduced the dependence on fossil fuels and cuts down the emissions of greenhouse gases and roadside pollutants, and the mandatory blending will often comprise a blend of between five and 20 percent.

The Company describes: “It has predominantly been recommended to us and similar companies, that we follow Hong Kong’s Climate Change Strategy and Action Agenda set out in 2010, which suggests the adoption of a 10 percent blend.” Of course Hong Kong has the ability to mandate blending at any time, however, as the biodiesel companies operating there are already achieving great success with a 10 percent blend. It is also important to take into account ASB’s capacity to fuel every diesel engine operating in Hong Kong currently. “We are lucky to be operating in a place in which the warranties of most major automobile and engine manufacturers are already supporting the use of a five percent blend and above,” concludes the Company. “Presently we have a lot of scope and support to work with and looking forward it seems this support will only expand with our project development.”

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I L L U M I N A T E

L I G H T I N G

D E S I G N

Seamless Illuminate Lighting Design has perfected its ability to manipulate and alter spatial elements in order to create exceptional layers of lighting Writer: Phoebe Calver | Project Manager: Tom Cullum

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ver the years, Illuminate Lighting Design has been extremely fortunate to share projects with innovative developers, architects and designers who are renowned in the industry for pushing boundaries; working with such visionaries in the industry has always pushed Illuminate to evolve as project demands increase. Through constantly educating itself and staying relevant in the industry via the crosspollination of ideas that emerge from work with manufacturers, trade shows, clients and designers, the Company is retaining its place at the top of the industry. “Explaining the design process for lighting is particularly difficult to clarify to clients,” explains Simon Berry, Partner at Illuminate Lighting Design. “During our concept phase, we have to use the latest up-to-date techniques to portray our idea and intent - it is critical and the first time the client will see something visually engaging towards the project.” The Company has grown through incredible technological advancements in the industry, at the time Berry started Illuminate, the creative process involved tracing and expressing the lighting using a yellow highlighting pen; now various software is used with the ability represent the lighting throughout the different times of the day. “These advancements haven’t altered our philosophies in any way and I have always believed that first we have to listen before we can understand the needs,” explains Berry. “We remain respectful of the original design at all times and work in a collaborative team structure. “I began Illuminate in 2009 in Singapore predominantly focusing on hospitality projects and interiors in the region - since that point the Company has grown exponentially; to date we have eight studios with the latest addition in Jakarta, Indonesia.”

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Revolutionising the Concept of Lighting F

or more than half a century Lutron Electronics has lit up countless projects worldwide including those in Singapore, unveiling its numerous inventions to revolutionise the concept of lighting control. Growing from just two products to now offer more than 15,000 control products, from individual dimmer and automated window shades and light management systems, the business has also become renowned for a number of industry firsts. Developing the world’s first drapery system with vertical movement - Kirbé - the Company’s philosophy has helped to make a winning difference based on strategic, systemic and measurable advancements. “We have grown exponentially over the years to become a truly global Company,” Lutron Sales Director, SE Asia Seng Boon Liang continues. “Lutron is a technology-centred and people-driven Company. Our success is a result of our strong guiding principles, developed by our founder, Joel Spira.” Driving each and every innovation are five core principles, encompassing customer care, internal company care, personability, high quality products and value for money. Seng elaborates on the latter: “We believe that our customers benefit the most from products that are high quality and cost effective. No matter how big the system, every Lutron product saves energy by reducing electrical consumption. Taken as a whole, Lutron light controls have reduced our customers’ electric bills by $1 billion annually in US alone.

Prestigious projects Such modern day prominence represents the culmination of a journey that began in the 1950s in Spira’s makeshift lab in New York as a young, fascinated physicist. Numerous groundbreaking inventions later, Lutron’s rotary electronic dimmers quickly became the new norm in the market, but Spira never settled and continued to buck lighting trends via unrivalled innovation; one example being GRAFIK Eye® which was the world’s first preset lighting control system and could preprogram different light levels for each circuit and orchestrate all lighting fixtures to provide the best lighting environment for different activities. And as each new product took off, so too did Lutron’s appeal in the global construction domain, and it wasn’t long before a plethora of significant projects called upon the Company’s skill-sets. “Marina Bay Sands in Singapore is one of our most prestigious projects in Asia,” Seng explains. “The project involved customised fixtures in combination with intelligent control systems to help create a lighting atmosphere that is now considered a symbol of ultimate luxury.” World-class restaurants, stunning casinos and vast convention centres represent just a few more of the key contracts Lutron has attained in the intervening years as well as the Empire State Building (ESB) where the Company was asked to demonstrate how technology can help a historical building go green. Seng details: “ESB’s overarching goal was to reduce energy use by more than 38 percent when compared to a building that meets ASHRAE 90.1 code. By reducing lighting electricity use up to 65 percent, Lutron light controls go a long way in helping ESB meet their efficiency goals.

The Four Seasons in Kuala Lumpur and Singapore, the Andaz Hyatt in Singapore, Rosewood Bangkok, Ritz Carlton Galaxy in Macau and Radisson Blu in Hangzhou offer just a slight glimpse into the myriad projects compounding Lutron’s success at present, as the Company continues to showcase its flexibility, sustainability and cost efficiency to the world elite. Sustained innovation Compounding the Company’s own internal sustainability, Lutron is committed to investing in the brightest minds to help push the business forward further still in the future; offering each employee the opportunity to accept new challenges, pursue their strengths and expand their horizons. “We are also constantly striving to educate industry professionals about the benefits of lighting control so they have the tools to determine the best solution for every customer and every space,” Seng notes. “Our focus on sustained innovation is what helps us stand apart. Lutron owns more than 2700 patents and manufactures more than 15,000 products, but our product design starts with the customers, not the engineers.

“Our products are designed with functional, aesthetic, ergonomic and cognitive considerations in mind. The result is intuitive and timeless products.” Sustainability is not a fancy concept but a way of life for Lutron, and each year the Company saves more than nine billion kWh of energy, equivalent to: more than $1 billion in costs; 2,000 windmills’ production in a year; and the CO2 of two million acres of trees in a year. “This is enough energy to light 4.5 million homes for one whole year,” Seng concludes. “For more than 55 years, Lutron has set the standard for innovation, quality and service. “[In the future] Lutron will remain a pioneer, and lead the development of light controls in the industry. Energy saving and energy efficiency will continue to be our key focus and we will come up with hardware and software which will make saving energy more easy and effective while improving the ROI of lighting control equipment.”

www.lutron.com/asia

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KREON

reon is an international organisation producing architectural interior lighting products (tools of light) and complete metal ceiling solutions (ceiling solutions) for high end interiors since 1982. In January 2016 Kreon acquired Swiss based manufacturer Belux, offering lighting solutions that are convincing not only with regard to their functional qualities and technical sophistication, but also due to their attractive appearance. The basis for Kreon’s design is a very clear characteristic visualisation of our philosophy: purity and simplicity. Wherever possible we refer to pure three-dimensional architectural shapes. Kreon offers timeless lighting concepts, designed to form an integral part of modern day architecture . The collection includes an array of downlights, uplights and sidelights which disappear into ceilings, floors and walls harmoniously. We always respect the recessed position of the lamp source, creating an emotional feeling of light and preventing an uncomfortable glare situation.

Illuminate is highly experienced in large-scale lighting design

In part this growth is a reflection of the increase in popularity and awareness of lighting design, however it also comes down to experience on large-scale projects with design. For Illuminate, it is ever increasingly not about the amount of light fixtures the Company can fit to a ceiling, but instead finding ways to seamlessly design lighting that integrates with the surroundings - using the best possible design to tell a cohesive story.

Growth potential

As a relatively young Company, Illuminate still has a lot of growth potential in terms of both the size of the Company and the projects that it works on. “Historically, we tend to design for luxury hospitality projects, however, we have actually began to branch out to light-up mixed developments,” continues Berry. “These include resorts, Islands, residential and office projects,

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Historically, we tend to design for luxury hospitality projects, however, we have actually began to branch out to light-up mixed developments

Lighting concepts are implemented at the planning stages of the design process by architects, designers and engineers. Typical applications include residential, hospitality, retail, display and office interiors. We are proud to share our company values with the professional team at Illuminate Lighting Design and partner with them to realise the most wonderful high end projects in residential, office, retail and hospitality lighting.

T +32 89 81 97 80 E mailbox@kreon.com

www.kreon.be

Diapason 80

Cana

Beauty is not created by adding one more detail, it is conceived by removing the last. The design of our collection represents a way of thinking that reduces each product to the

Wabi

Holon

essential components without compromise. Luminance and illumination are the primary goals. Kreon, purity in light gives you the opportunity to create the conditions that allow the beauty of architecture to surface.

Kreon Industrieweg Noord 1152 3660 Opglabbeek Belgium

www.kreon.be

I L L U M I N A T E

L I G H T I N G

Illuminate has many iconic projects under its belt

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D E S I G N

LIGHTING EXCELLENCE FOR TODAY, TOMORROW & THE FUTURE

As a leading lighting solutions provider in the professional distribution of architectural and decorative lightings, LuxLight supports our customers with comprehensive and innovative ideas and services, meeting the aspirational demands of architects, designers, lighting consultants and the owners and builders of hotels, resorts, commercial buildings, institutions and industrial estates. www.luxlight.sg 65-6278 8588 | info@luxlight.sg

we will usually join the project once the architect or designers are about to finalise their design concept stage.” One of the first projects completed by Illuminate was Hotel Indigo at the Bund in Shanghai, with each Indigo hotel carrying a unique story; the Company was able to expose the historical context of Shanghai. “We worked closely with the interior team, clients and operators in order to make their vision come to fruition,” berry describes. “These close collaborations resulted in many integrated lighting features that are woven into the fabric of these interiors - an achievement that we are very proud of.” This project was particularly successful for the Company and stemming from that, Illuminate has built a strong and continuing relationship with the operator IHG; many years later having the honour to work with them again on the first Hotel Indigo in Southeast Asia in Bangkok.

Memorable projects

Just imagine, during the day you would be looking at falling cherry blossoms, while stood inside a cavernous and almost museum-style space

Another particularly iconic project undertaken by Illuminate was the Nuo Hotel in Beijing, in which the team undertook numerous brainstorm sessions in order to successfully meet the brief. “I remember the day I was shown the lobby ceiling drawing - the ceiling had geometric skylight pockets that formed a huge triangle,” Berry recounts. “We needed to ensure that we would avoid submitting a black hole in the lobby ceiling at night, eventually coming up with a playful idea to feed videos with LED mesh that could be projected onto stretched membranes. “Just imagine, during the day you would be looking at falling cherry blossoms, while stood inside a cavernous and almost museum-style space.” It is this sort of surreal experience that the Company is becoming renowned for creating through its

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I L L U M I N A T E

L I G H T I N G

D E S I G N

Designs are always ambitious and innovative

lighting designs, and it was particularly iconic as NUO was the pioneer Chinese hospitality brand that Beijing Tourism Group created and has vast ambitions for; at Illuminate, working on this project in Beijing was a once in a lifetime opportunity. Another particularly iconic and memorable project for the Company was the Shangri-La Resort and Spa at Hambantota that opened last year in Sri Lanka; one of its first comprehensive lighting projects that included interior, exterior and landscape lighting requirements. “It was a project that we had to treat with great sensitivity and

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From the moment guests enter the facility, the lighting is set to present avenues for discovery and exploration

sincerity, due to its abundance of nature and secluded placement, we had the opportunity to specifically define the night vista, which we thought over with great care,” Berry adds. “From the moment guests enter the facility, the lighting is set to present avenues for discovery and exploration, leading the way and staging the environment for the visitors, a process that we thoroughly enjoyed.”

Integrated design teams

The Company now has eight offices, with five located in Asia - namely Singapore, New Delhi, Shanghai,

the feeling that they can discuss and propose options to explore when working on a project,” Berry describes. “For this to happen our employees really need to become one of the family - skills can be taught but attitudes are particularly difficult to change. “Retention of our staff is of course very important to us, and it is important to ensure that the individual feels rewarded and challenged in the workplace.” With a solid body of work in hospitality, its staff set Illuminate apart

from its competition, due to the fact that it is finely attuned to the way in which people behave and how they interact with the environment. “To a certain extent, we don’t limit ourselves to see light purely for its performance value, we delight in the emotional aspects of light and the way in which it brings joy to a surrounding,” concludes Berry. “I hope in the future we will be able to undertake more public space projects, looking to achieve more collaborative and integrate work that will reach out to other designers.”

Hong Kong and Jakarta and when it comes to identifying new projects, countries with ambitious development plans - such as Indonesia and India - are always particularly interesting. Having local offices in place to help coordinate projects locally are especially important and useful. With that, the staff hired to fill these positions are incredibly important and without doubt a firm pillar of any good company, therefore when considering new hires, it needs to be ensured that they will fit well within the current structure. “Our design teams need to integrate well together, in order to promote

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K B S A

K I M B E

SERVIC Your Home a Boasting numerous iconic projects spread throughout the Company’s history, KBSA Kimbe has emerged on top as a family run specialist covering the full spectrum of PNG’s logistics, retail, building supplies and agribusiness industry Writer: Phoebe Calver | Project Manager: Tom Cullum imbe Bay Shipping Agencies Ltd (KBSA) has set itself apart from the rest in the industry by providing services to the people through a flexible approach to problem solving. Never more so have they provided such a vital service as when founder

Ivan O’Hanlon, sailed on many voyages on one of the companies vessels in which he stopped in some of the most remote places on earth which were predominately lacking in the most basic of services. The KBSA vessels would be filled with upto 200 tonnes of rice, noodles, sugar, flour and go about the villages

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trading goods, subsequently returning to Kimbe full of copra and cocoa from remote communities buying their produce and leaving behind very thankful villagers. “The Company was originally set up by our father Ivan O’Hanlon in the late 60’s, which happened to be around the time that Kimbe Town - capital of

ICING and Business the West New Britain Province - was developing as an agricultural centre for palm oil,” explains Len O’Hanlon, Business Development Manager at KBSA Kimbe. Kimbe town began to develop at a rapid rate - with palm oil growth skyrocketing - KBSA’s founder quickly realised the potential as a support service to supply the agriculture boom, and also the large population that it was attracting. “We began in the Port of Kimbe, focusing our energies on stevedoring, port services, pilot services, customs

Len O’Hanlon, Business Development Manager

and clearance, supporting the palm oil industry in its infancy.” The business was eventually diversified through the acquisition of copra and cocoa plantations, while also building the town’s first hardware store - making way for KBSA to branch into the wholesale & retail trade in the 70’s, opening the biggest supermarket in Kimbe. “This enabled us to secure lucrative agency lines, which proved vital in the development of the Company that would go on to become a trusted name associated

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K B S A

K I M B E

LIAMO REEF RESORT

iamo Reef Resort is a family owned business of the Malama Group of Companies in Kimbe, West New Britain. The Reimann family, like the O’Hanlon family, have been in Kimbe for over 45 years and have been witness to the ever changing business environment on the Island. Liamo Reef Resort caters predominantly for corporate clients and is has a great reputation as the place to stay when catering for business conferences or simply just visiting West New Britain. Liamo has 80 rooms ranging from standard to deluxe and premium and fully equipped with all the modern facilities you would expect from a four star resort. T +675 7947 0500, 0501, +675 7391 1918 E reservations@liamoreefresort.com

www.liamoreefresort.com The business constructed and established the town’s first hardware store

with providing vital, quality services to the people of West New Britain,” affirms O’Hanlon. “Our Company has since grown outwards into construction, property development, automotive, costal shipping, agribusiness, transport and logistics.”

Company evolution

Fast forward 40 years, the late 2000’s saw one of KBSA ‘s subsidiaries - Kimbe Shipping & Transport Ltd - merge with Steamships Trading Co., forming the joint venture Company - New Britain Shipping Ltd - which currently handles port services, transport and logistics. Despite big developments within the Company, such as the aforementioned merger, KBSA remains a 100 percent Papua New Guinea (PNG) owned, family-run company. With the retirement of Ivan and Selepa O’Hanlon from their position as Managing Directors, their three sons Ian, Ben and Len now run

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BAIA SPORTFISHING

We have always chosen to focus on the positive developments occurring in the province, with KBSA giving generously, including grants for educational training

aia Wilderness Lodge is an extension to the resort and was constructed approximately 12 years ago as an eco-lodge specialising in sport fishing for the world renowned Niugini Black Bass. Baia Wilderness Lodge, operating under the banner of Baia Sport Fishing, has gained international recognition as a premier sport fishing destination and frequently attracts anglers from across the globe. Like Kimbe Bay Shipping Agencies and the O’Hanlon family, we, the Reimann family, are proud to call New Britain Island our home and together, we will continue to develop businesses in the area and stimulate growth and employment. T +675 717 44 696, +61 447 759 045 E baiafishingpng@gmail.com

www.baiafishingpng.com

LIAMO REEF RESORT Kimbe Kimbe International International Hotel, Hotel, Papua Papua New New Guinea Guinea

www.liamoreefresort.com www.liamoreefresort.com

BAIA SPORTFISHING BAIA SPORTFISHING Black Bass & Blue Water Fishing Black Bass & Blue Water Fishing PAPUA PAPUA NEW NEW GUINEA GUINEA

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K B S A

K I M B E

Brand loyalty is big in West New Britain With the retirement of Ivan and Selepa O’Hanlon from their position as Managing Directors, their three sons Ian, Len and Ben run the Company in PNG

the Company in PNG, while their son and daughter Tim and Ada run the operations in Brisbane, Australia including agency, procurement and property management - with all five children working for the close-knit family business. “We have always chosen to focus on the positive developments occurring in the province, with KBSA giving generously, including grants for educational training and churches; all of which I believe has earned us respect within the public, business community and government agencies.” Of course alongside all of the Company’s extra activities, it is important to note KBSA’s constant improvements to the quality of its products, building materials and brand agencies. Aiding this is the recent influx of traders and increased

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We are beginning to push out to remote communities with our agribusiness, and our major plans involve providing copra suppliers with copra drying mills, with hopes to increase the quality and supply of the copra produced

competition with cheaper and lower quality imports. Throughout the Company’s long history it has found that brand loyalty is a major player in West New Britain, with the majority of clients repeatedly returning to KBSA due to its demand for quality products and service delivery that it is able to provide.

Pushing the boundaries

In terms of moving the Company forwards, KBSA has many projects both in process and in the pipe line which are pushing the boundaries of its work up to this point. “We are beginning to push out to remote communities with our agribusiness, and our major plans involve providing copra suppliers with copra drying mills, with hopes to increase the quality and supply of the copra produced,” O’Hanlon describes. “In support of this, investment into road and sea transport to enable the collection of agricultural produce is

One Flag. Multiple Solutions.

Flexible, reliable and competitive multipurpose liner service. Connecting PNG to the rest of the world covering over 130 ports globally.

Your supplier of quality building materials

Extensive agency network across PNG. One Flag. Multiple Solutions.

Conventional, heavy lift, project & construction and reefer cargoes.

Flexible, reliable and competitive Flexible, reliable and competitive IMPORT • EXPORT • WHOLESALE

For more information contact on: multipurpose linerusservice. Port Moresby Email: pom.marketing Connecting PNG to the rest @swirecnco.com Phone: +675 322 0100

multipurpose liner service. www.swireshipping.com

Servicing 27 countries rest of the in the Pacific Ocean. covering over 130 ports globally. world covering over 130 ports globally. Lae lae.marketing@swirecnco.com ofEmail: theConnecting world PNG to the Phone: +675 472 5444

Product categories: Extensive agency network acrossExtensive PNG. agency network across PNG.

We import & export a huge arra y of products

Steel & Wire • Plumbing • Electrical • Flooring • Walls & Ceilings • Bathroom & Kitchen Paint • Hardware • Furniture

Conventional, heavy lift, project Conventional, heavy lift, project and reefer cargoes. and reefer cargoes.

For more information contact us on: For more information contact us on: www.swireshipping.comwww.swireshipping.com Port Moresby Lae Email: pom.marketing Email: lae.marketing@swirecnco.com @swirecnco.com Port Moresby Lae Phone: +675 322 0100 Phone: +675 472 5444

pom.marketing@swirecnco.com Phone: +675 322 0100

lae.marketing@swirecnco.com Phone: +675 472 5444

sales@pacificislands.com.au • +617 4773 2444 • www.pacificislands.com.au

KBSA Kimbe makes constant improvements to the quality of its products

underway to develop an extensive delivery network.” Another exciting project currently being undertaken is hoped to address a major challenge currently posed to companies doing business in PNG, of inconsistent supply of electricity; it had become one of the largest expenses for the Company with the constant upkeep and usage of a generator supply. O’Hanlon affirms: “In order to solve this issue, we have recently completed a feasibility study to go green, utilising a significant investment into producing solar electricity for our newly built Hardware and Homecentre, with the exciting potential to roll-out solar energy across other commercial and residential sites.” Alongside the exciting infrastructural developments, KBSA is entering phase two of building an industrial complex, with plans underway to develop a modern state-of-the-art commercial

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K B S A

K I M B E

office block; all new developments are being constructed in order to cater for Kimbe’s growing rental market, adding to KBSA’s property portfolio. “As well as our larger scale projects, the expansion and renovations of the existing Hardware and newly built Homecentre was completed in 2016,” O’Hanlon expands. “Excitingly we also have further expansions and refurbishments planned in other areas of the business, including the automotive sales and service centre and our supermarket and department store in the heart of Kimbe Town.” The company’s investments are not only confined to West New Britain – with exciting ventures currently taking place in Australia and China - being strategic locations, in close proximity to agents and suppliers in a move to expand into further markets.

Excelling in facility development

In a family-run company such as KBSA, it is important to hire longterm and experienced staff, with a large proportion of the current employee base having been with the Company for many years - adding both experience and enhancing knowledge within the team. “We pride ourselves on providing on-the-job training for students from our local technical colleges, in the fields of carpentry, electrical, automechanic and auto-electrical,” affirms O’Hanlon. “Currently the Company is very lucky to have particularly experienced staff from PNG, Australia, South Africa and the Philippines, and are currently in the process of hiring more managers in order to expand various areas of the business.” It has to be said that PNG can prove to be a difficult workplace, with security concerns being paramount and the work-life balance proving to be an ever-increasingly important aspect to aid the Company in attracting and retaining key staff. O’Hanlon adds: “As we are fortunate

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We pride ourselves on providing on-the-job training for students from our local technical colleges, in the fields of carpentry, electrical, automechanic and autoelectrical

to live in the tropics we have an abundance of opportunities to strike this work-life balance, with access to excellent diving, fishing, golf and social clubs, we have found this encourages our employees in participation of local sport clubs and social events that are held by the community.” Similarly, the Company’s approach to procurement is very much sticking with the basis of ‘doing it themselves’, having developed excellent facilities in order to procure and consolidate containers in Australia and China KBSA’s two largest import markets. “Our Operational efficiencies stem from our in-house ordering team, we have long-term strong relationships with our suppliers with that have set up lucrative national agency lines within the automotive, hardware, and retail industries,” O’Hanlon elaborates.” For our local procurement we also work with major suppliers in

The Company is focusing on new business development, an exciting area for new opportunities

Lae and Port Moresby, with efficient weekly shipping schedules to Kimbe and other ports in PNG allowing us to supply ‘pick & pack’ containers for major projects across the country.” Looking forward, with such an array of exciting new projects either in action or on the horizon, it looks to be an incredibly exciting time for KBSA Kimbe; particularly with its hopes to increase its agribusiness, providing better services to remote communities - a mission that Ivan O’Hanlon began in the 1960’s. “We are optimistic and excited for the future, new business development is always an exciting area and we are always looking for new opportunities to venture into,” concludes O’Hanlon. “We’re diversified enough as a company to adapt to the ever changing environment that is PNG, and I am particularly looking forward to seeing how we develop and adapt in the years to come.”

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Beautiful Colouring Your

World

Luci Pte Ltd is building an exciting portfolio of work in new markets, driving forward with excellence in all aspects of the lighting manufacture industry Writer: Phoebe Calver | Project Manager: Tom Cullum

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uci Pte Ltd has excelled over the years in its ability to develop products to be used as both technical and specifically functional products, becoming particularly prevalent in its ability to keep up-to-date with significant industry trends, while also keeping abreast of the needs of its customers. The Company has tapped into many markets, excelling in architectural and interior lighting; however, it is also successfully moving into the challenge of functional lighting. Luci has a well established and unique background that is firmly cemented in Japan’s lighting industry, and looks set to be there for many years to come. “As we have a high level of experience in space designing, we had our eye on advancements in technology for LED, which generally entails smallness, simplicity and ease of dimming ability,” explains Junko Kageyama, Sales Manager at Luci. “As a trusted member of Japan’s lighting industry, we believed we would have the ability to do something different to the newcomers in the market. “Our early days started with the Company providing a purely stock and selling business for RGB decorative lighting and signage lighting. After that, we have progressed and developed the original products we provided to adapt into the architectural and interior lighting industry.” The main products on offer from the Company are constantly evolving, a prime example being the fact that Luci has removed its RGB and signage products from its offering; however, its core concept of creativity will always remain the same, centrally revolving around the needs of customers and more specifically the particular light effect its customers want.

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The Company is in the process of creating new ideas to challenge the industry’s current offerings

Determining quality

The Company is owned by Toshiteru Iwakiri and Tsukasa Fukuyama, the latter of which was in fact a cofounder of the TERAS holdings group. TERAS consists of three different subsidiaries, all of which are linked in terms of starting a business that purely responds to customers’ needs. Presently, Luci is proudly the second biggest subsidiary to undertake sales and development for its lighting products; its core business and services including indirect lighting for hotels, residences and commercial buildings. “Our research and development (R&D) team are particularly renowned for their work on researching new technologies and developing new products by co-operating with the sales team,” continues Kageyama. “The quality control (QC) team perfectly manages the production process of the factory, while determining the quality of products that will match the current market requirements.”

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During the past five years in the Company’s production systems, huge improvements have been witnessed in the creation of stable products

At present, the Company is in a position to challenge for new functional lighting and insect repellent lighting in order to prevent various insects from finding their way into factories. And its history is firmly set in the ability to always challenge new ideas and breach new markets, providing there are customer needs to be met.

Philosophy of an innovator

Luci’s Company philosophy is and will always be engrained in its ability to work as an innovator, the focus being placed on doing its best for innovation in the industry. In part it creates a brilliant atmosphere within the Company that is much more fun than staying still in the market, while also challenging the Company to be the best it can be. In order for the Company’s goal to be attainable, the sales team, R&D team, and QC team will often argue heatedly when in the pursuit of creating better products and providing

Light the life

140/1 Kian Gwan House2, 18th Floor, Wireless Road, Bangkok 10330, Thailand Tel: +662 254 4944-5 e-mail: info@livelighting.net

better services; unafraid of being faced with a challenge. In comparison to other lighting manufacturers that have a long history in the industry, Luci is young, which provides an advantage as the Company is able to make quick-fire decisions, following them through with action. “During the past five years in the Company’s production systems, huge improvements have been witnessed in the creation of stable products,” affirms Kageyama. “Now the customers’ needs call for more variety and the Company is collaborating with other manufacturers to meet these needs.” Recently the Company’s production system has greatly improved when it comes to the creation of stable productions and stock availability, however, as aforementioned; Luci’s customers in today’s market need more variety.

Production systems have been perfected to achieve stable stock availability

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Luci is focused on establishing the size and options in markets it branches into

Kageyama adds: “Nowadays we are collaborating with other manufacturers with products that can compensate for any gaps in our product offering. This means that we can provide the necessary line-up for client requirements as a one-stopshop.”

Period of transition

As many Japanese lighting companies have done in the past, Luci began its journey in China - selling there since 2009 - around the time of the Beijing Olympics and Shanghai expo, which sky-rocketed the amount of hotel projects and need for lighting designers and distributors in the country. Kageyama continues: “We then started to expand our market, opening both our Singapore and Hong Kong offices in 2012, before setting up our latest office in Dubai in 2016 which

We then started to expand our market, opening both our Singapore and Hong Kong offices in 2012, before setting up our latest office in Dubai in 2016

provided us with a firm footing in the Middle East and a start in the European market.” When identifying new countries and markets to branch into, it is particularly important to establish the size and needs of the market, which will be a key factor in achieving success, particularly focusing on the specificities of lighting, interior design and lighting designers. Within this, 80 percent of the Company’s main products need to be customised; therefore it is critical to control the material and stock levels in all factories and warehouses. “We have had to utilise the use of software for unitary control of both material and inventory for supply chain management,” explains Kageyama. “This work began in 2015 and has since significantly contributed to minimising material stocks in several factories, helping to reduce the lead-time of customisation.

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“For the Japanese market, we are able to deliver within approximately four days, even when it comes to having to custom-make or make changes to our product line.” In the markets Luci operates in outside of Japan, the time-scale is very much dependant on the scale of the project, whereby the Company will often anticipate trends and therefore, more often than not, it will have the necessary quantity of parts to assemble after receiving an order. Kageyama describes: “We know it

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is extremely important that the lead times are particularly clear when we propose our products, making sure that clients are able to plan lighting installation schedules around the timeframes.”

Designing around space

Luci’s product offering has greatly expanded

For the designers at Luci, being able to provide a wide colour variation is a factor that the Company prides itself upon, having evolved over the years from its original product offering. It has also been important for

the contractors to be able to work from a variation of accessories for installation. “As well as creating the products, we prepare a lot of tools suitable for designing around a space via our Luci Application Book,” adds Kageyama. “We provide the best lighting fixture depending on the space and the concept of the building, including the installation method.” In reaching this point, the ideas have come from the hard work and contribution of the sales and

Ideas are driven by hard work

design team, right through to the work undertaken with contractors on projects. “As a Company, we place a great deal of importance on not only the products that we offer, but also the software services available,” concludes Kageyama. “Our growth has predominantly been driven by customers’ choices and customer satisfaction in whatever we sell and wherever we go; a trait that will continue to drive us on moving forward.”

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SUPPORTING YOUR VISION WITH

JAPANESE QUALITY SEED Co Ltd has become a focal point in Japanâ€™s eye care industry over the past 60 years, and is now looking to capitalise on this regional reputation to apply the same innovation further afield Writer: Matthew Staff Project Manager: Callam Waller

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EED Co Ltd has been supplying contact lenses and eye care products addressed for the Japanese market for 60 years, and as the Company celebrates this impressive anniversary, it can now turn its attentions to the same concerted influence on a more international scale. SEED’s 1dayPure moisture and 2weekPure moisture products have become a staple in its domestic Japan, tailored to the country’s unique but broad range of needs, and now the focus is broadening, the Company can capitalise on the promise being shown in the rest of Asia and in Europe; once again providing for the needs of each society.

“Since 2010, we have been concentrating on the extensive development of sales channels with a view to launch sales in overseas markets,” the Company emphasises. “We are supplying our products to more than 19 countries and regions at the moment. Not only do we export our products, we have also established overseas subsidiaries in Shanghai, Taipei Singapore and Kuala Lumpur and a representative office in Hanoi, Vietnam in Asia, along with European subsidiaries in Germany and Belgium. President and Chief Executive Officer, Masahiro Urakabe adds: “In the Japanese market we already have these established products, and we are of course in the process of unveiling new ones too; to continue to deal with forms of refractive error correction requirements. Each of these products addresses specific requirements of our

users in the market.” As for the established products, SEED 1dayPure moisture is a Japanmade daily disposable soft contact lens which features 32 per box, as well as UV protection, natural moisture agents extracted seaweed and a myriad of other advantages. The basic material used for SEED 1 day Pure and 2 week Pure Moisture is “SIB” material, which is one of SEED’s original consequences of 60 years of research and experience of contact lens. The Company elaborates on the two flagship products: “SEED 1dayPure moisture was one of the first daily disposable lenses manufactured in Japan which contains a natural moisturising agent. Based on the common material, SEED 1 Day Pure Moisture has very diversified optical futures with accommodating for

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G&B LABORATORIES

true pioneer, G&B Laboratories is one of the first manufacturer of contact lenses in the Philippines. Today, the Company uses automated lathe machines to produce exceptional quality lenses as well as distributes many other world class products including SEED daily disposables. At the heart of the Company are its people, committed to bringing clear and comfortable vision to the consumer by supporting the needs of every eye care practitioner it serves. The Company has thus made it its vision to elevate contact lens practice to global standards!

T (02) 255 1028/254 1027 E order@belconseeclearly.com

SEED 1dayPure moisture is a Japan-made daily disposable soft contact lens which features 32 per box

spherical, high degree of myopia, presbyopia, astigmatism and multifocal requirements. In addition, SEED offers two week products with same optical feature of those of daily product. SEED also extends variety of different types of contact lens including several RGP lenses and variety of daily lenses for cosmetic purposes. The â€œEye Coffretâ€? has the second positon in cosmetic lens category with keeping 35 percent market share with sizable presence kept in China, Taiwan and Singapore.

Innovative influences

As a Japanese manufacturer, SEED considers that the mass production is necessary; being required to provide a variety of specification to accommodate relatively small demands from its customers and practitioners is the most important agenda to introduce its products to the globe.

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VIETLONG PHARMA JSC

M We are supplying our products to more than 19 countries and regions at the moment

arking ten years of operation in 2017, Vietlong Pharma JSC has solid credibility from the community of ophthalmologists and eye care practitioners as well as patients and consumers for the distribution of eye care solutions. The Company represents the leading brands in Vietnamese market: Contact lens from SEED, IOLs from HOYA, and ophthalmic eye drops from SENJU. With long-term vision and our professional sales staff, the Company is continuing to develop ways to bring the perfection of Japanese quality and services to the wider Vietnamese eye care community. T +84 3944315 E duongnguyen@vlviet.com

www.kinhaptrong.vn

Elevating Contact Lens Practice to Global Standards

G&B2017P63 - Copyrights G&B Laboratories Inc - Sales and Marketing

• Only FDA approved Contact Lens Manufacturer in the Philippines specialising in customized contact lenses • Distributor of reputable disposable lenses from SEED® Japan and Gelflex Laboratories Australia • Distributor of Specialty Contact Lenses for Orthokeratology and Irregular Cornea • Distributor of Artificial Tears and Lubricant Eye Drops in Partnership with Allergan Healthcare Philippines Inc. • Distributor of GP Solution in Partnership with Menicon Co., Ltd.

+63 927 274 7508 (Globe) +63 998 485 3330 (Smart) +63 922 397 4049 (Sun)

(02) 255 1028 / 254 1027 (02) 241 4066 / 330 2750 order@belconseeclearly.com

2nd Floor, G&B Bldg., 2005 Taft Ave. nr. cor. Gil Puyat Ave. Pasay City, Philippines

Vietlong Pharma JSC is proud to be the Vietnamese distribution representative of high quality ophthalmic products from top Japanese partners such as HOYA (Intraocular lenses), SEED (Contact lenses) and SENJU (Eye drops).

Viet Long Pharma JSC 12 A13 – Dam Trau, Bach Dang, Hai Ba Trung, Hanoi

T: +84 39447315 E: duongnguyen@vlviet.com Website: www.kinhaptrong.vn

Facebook: www.facebook.com/kinhaptrongseed

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BRAVO VISION

ravo Vision offers its congratulations to SEED on their 60th anniversary. In those years, Seed’s brand has been based on the inheritance of state-of-art technology coupled with a sophisticated level of attention to detail of Japanese culture. The Company is proud to be the exclusive distributor of SEED in Hong Kong & Macau, selling and marketing the only Japanese made daily contact lens in the region. Our vision is to bring the best optical products best fit our customers. It made us the one of the best partners to follow in SEED’s philosophy of “Supporting Your Vision with Japanese Quality”. T +852 2790 2661 E info@bv-optical.com

www.seed-hongkong.com SEED has made large investments to increase its production facilities

Masahiro Urakabe, President and CEO comments that: “As a latecomer of the world disposal contact lens markets, it is vitally important for SEED to keep sizable production capacity with high quality standard and realise the variety of specification to satisfy increasingly diversified demands from consumers, otherwise no chance for us”. SEED has invested a sizable amount to enlarge the production capacity, the first size of production of daily lens in year 2009 was only seven million pieces per month, where now provides more than 33mil pieces per month. Once the ongoing third manufacturing facility is completed with the machine installation, the capacity in Japanese manufacturing plant will be increased to about 55 million pieces per month. SEED also keeps lines in Taiwan OEM partner’s amounts to around 20 million pieces per month.

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YAMATO GROUP

amato Group is a logistics company established in Japan which offers various logisticsrelated services.

As a latecomer of the world disposal contact lens markets, it is vitally important for SEED to keep sizable production capacity

Within the Group there is Yamato Transport, providing TA-Q-BIN courier service and Yamato Logistics, providing logistics services to corporate clients. Other affiliate companies provide other services, such as information systems, settlement, and lifestyle support. In partnership with the Seed Corporation, the Company offers services in the logistics sector in Japan, as well as other countries within the Asian region, such as Singapore. The Company is proud to be able to work together with Seed Corporation, and we are looking forward to deepening our relationship in the future.

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Supporting Your Vision with Japanese Quality

Room 1008, 10/F, Hewlett Centre 54 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong.

Bravo Vision is proud to be the exclusive distributor of SEED in Hong Kong & Macau.

T: +852 2790 2661 E: info@bv-optical.com www.seed-hongkong.com SEED HONG KONG

Seedhk

Always for our customers. Always for society. • • • • • • • • • •• •• •• •• •• •• •• •• •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• •• •• •• •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • ••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •• • •• ••• ••• •• • • • • • •• •• •• •• •• •• •• •• •• •• •• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • •• •• •• • • • • • •••••••••••••••••• • • • •

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International Delivery

Customs clearance Hospital

Orders Settlement Logistics

CHRISTOPHE KEREBEL CHRISTOPHE KEREBEL

Manufature

Customer

Specialising in logistics related to medical industry

For foreign enterprises newly entering Japanese market, the Yamato Group offers “Internal Support all-in-one Support Service” that unifies delivery from overseas manufacturing plants to Japan.

Yamato Global Logistics Japan - www.y-logi.com/ygl/english/index.html Yamato Logistics (Medical Logistics Company) - www.y-logi.com/ylc/english/index.html

Agency

My Twitter : @chriskere My Twitter : @chriskere

Domestic delivery

Yamato Group is a leading logistics company in Japan which contains several companies offering various logistics-related services. The company’s global strategy is to expand the its logistics service including warehouse management, forwarding, relocation, and TA-Q-BIN (door-to-door parcel delivery) service in its branches around the world.

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Even under such mass production, SEED still emphasises on the quality consistency. Urakabe adds that SEED still continues 100 percent inspection prior to the shipment not only by mechanical system but also human involvement and SEED is very proud of its low level of claims from the markets on the products. The business becomes more international, but the requirements and needs for vision correction are “local”, the President and CEO stresses. The communication and hearing the voices of with local partners such as ophthalmologists, optometrists and retail shops from the market is very important. SEED has enhanced the localisation of each overseas subsidiary as much as possible along with widely diversifying staffs in the head office in terms their nationalities. Investments have also been made into the Company’s workforce where -

Ceremony to celebrate the Company’s listing on the Tokyo Stock Exchange

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TOPPAN

OPPAN’s solutions are borne from its printing technologies, which combine printing techniques with processing technologies and expertise in marketing, IT and creative design. These unique technologies are exploited to provide solutions that address the diverse needs of society based on the Company’s concept of “We Print The Future”. T +81 3 3835 5111

www.toppan.co.jp

We provide you with innovative and creative solutions.

SEED Konosu Laboratory opening early 2018

→ Distribution Centers and Delivery Services → International Transportation Services → Medical Logistics Services → IT Equipment Logistics Services Based in Japan → Archiving and Relocation & Asia → Real Estate

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once again - employees are continuing to benefit from SEED’s growing international status. The ability to research abroad and receive new stimulus and to establish new findings is healthily balanced against a primarily localised focus within its HR strategy. “The collaboration with the domestic and international academic institutions and other business enterprises also have given good fruits and sensitivities to SEED,” Urakabe adds. “SEED have entered into number of collaboration and joint research programs to bring new ideas into contact lens products in future.” Urakabe continues: “Localisation and internationalisation is important and possible thanks to the skill-sets available in Japan, but sometimes it is also good to expose yourself to outside ideas and concepts, therefore

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it is a case of a core local element with innovative influences from overseas.” Within the organisation, it aims to create a sense of achievement and joy for staff, giving them maximum flexibility to make their own decisions,

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to work freely, and to apply their own ideas. Micro-managing too closely in the Company is frowned upon as this restrains innovation, and each member of staff is incentivised to improve themselves and the Company each day.

SEED supports guide dog association Japan as a part of CSR activities

Manufacturing quality at SEED is second to none

Exciting development

The quality of manufacturing in Japan is world-renowned of course, and no less prevalent when it comes to the healthcare sector with an abundance of resources on SEED’s doorstep and quality control systems up there with the very best in the world. It’s no surprise therefore that the Company places such an emphasis on keeping its key production operations in Japan, but this is not to say that international growth isn’t thriving. Again centralised in Asia, its supply chain management strategy, for example, now features a series of satellite presence points across Asia and in Europe to better aid the export process; resultantly able to distribute

smaller or on-demand batches to be stored at these facilities ready for quick release, rather than housing all products under one roof. Urakabe affirms: “We can’t do everything ourselves though so it’s also important to work closely with partners around the world and ensure to deliver dedicated and qualified products to be satisfied by our customers.” All of these facets combined makes SEED unique not just in terms of its market-leading offering but in the way its products are manufactured and distributed to an ever-increasing footprint of customers. Urakabe himself describes the business as having adopted a different “industry map” to the norm, ensuring that all

elements complement each other for the benefit of the end-customer. “The development of the Asian market as far as this industry is concerned is encouraging, as a result of the heavy utilisation of certain products. Myopia is at high and further increasing faster than in areas like America and Europe,” the President and CEO concludes. “We therefore need to react to this and keep informing people in order to meet these complicated challenges, while looking to expand our own reach in the process. “As a proud member of the Asian community and in helping to tackle myopia, we are excited to see the development of our role in meeting these challenges moving forward.”

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HearingNeeds

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The Hearing Solution Group is providing complete hearing and communication healthcare in Singapore, utilising the latest testing procedures available to restore and enhance hearing, speech perception and communication Writer: Phoebe Calver Project Manager: Callam Waller he Hearing Solution Group is the region’s biggest and most professional Hearing Healthcare provider, headquartered in Singapore with subsidiaries in Indonesia and Malaysia. Currently The Hearing Solution Group is operating 40 centres in Indonesia, nine in Malaysia and seven in Singapore; with the world getting noisier, people misusing portable music devices and the population steadily growing older but remaining physically active, the need for professional hearing healthcare is steadily growing. Along with the need, The Hearing Solution Group continues to grow in all three countries bringing better hearing healthcare to more convenient locations closer than ever to our customers. Manfred Stoifl, Managing Director and Owner of The Hearing Solution Group explains, “Our vision is to Provide complete hearing and communication healthcare, using the latest testing procedures, equipment & therapy to develop, restore or enhance hearing, central auditory perception and speech. “Complete Hearing Healthcare means providing all services and equipment necessary to provide a one stop solution for all hearing and communication related needs for our customers.”

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Redefining the ease of listening. Signia Hearing Instruments

www.signia.com.sg Sivantos Pte Ltd is the trademark licensee of Siemens AG.

Pure 13 BT

Precise hearing with direct Bluetooth connectivity

Cellion

Worldâ€™s first hearing solution with revolutionary inductive recharging.

Silk

Virtually invisible in the ear and fuss-free fitting.

550 million people are suffering from hearing loss worldwide, but only 10% are treated. Act now! Test your hearing for free by scanning this QR code!

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Video presenting the challenges faced by the hearing impaired

Manfred Stoifl, Managing Director and Owner of The Hearing Solution Group

To establish the degree of hearing loss, a series of tests are conducted to objectively asses a customer’s hearing and central & central auditory processing ability.

Developments in hearing healthcare

Hearing testing has changed a lot in the recent past and is still changing with new testing procedures that are becoming available regularly. “To assess someone’s hearing problem, The Hearing Solution Group are not just assessing the functions of the ear (hearing) but also functions of the brain necessary to process heard sounds,” Stoifl continues. “The better and more detailed the assessment is, the easier it will be to select the necessary hearing devices technology and determine the short and longterm benefit and need for additional rehabilitation.” The ear is converting every minute detail of sounds into millions of electrical impulses which are

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Complete Hearing Healthcare means providing all services and equipment necessary to provide a one stop solution for all hearing and communication related needs for our customers

The Hearing Solution Group’s corporate video

conducted to the auditory centers of the brain via the hearing nerve. The brain processes these impulses in patterns, to analyse, store, assign meaning to and retrieved when the same pattern is recognised again. Whereas the conversion of sound into electrical impulses is an inert process, the processes in the brain are learned and depend of constant practice to keep functioning at an optimum. Stoifl adds: “A hearing loss occurs when the ears ability to convert sounds accurately and fully into electrical impulses is impaired and results in less electrical impulses being conducted to the brain. The reduced input, over time, lead to deterioration of all central auditory processes and general cognitive abilities.”

Holistic approach

The Hearing Solution Group has a complete Hearing product portfolio including and beyond the latest

Signia hearing aids: Hearing at a higher level • Innovative functions for special listening demands • Clinically proven hearing benefits and reduced listening effort 1,2 Sivantos is among the most successful hearing aid manufacturers in the world. Approximately one in four hearing aids sold worldwide was developed and manufactured by Sivantos. It is one of the most successful hearing aid manufacturers in the world. Sivantos took over Siemens’ hearing aid business in 2015 and launched its new premium brand Signia in 2016, upholding the high profile. In the recent months, three highly innovative Signia hearing aids have been introduced to the market – the Silk, Cellion, and Pure 13 BT. The main factor behind the success of these hearing aids is the outstanding speech intelligibility our latest technology affords. It is clinically proven that hearing effort is greatly reduced and speech understanding is even better in certain situations than for those with normal hearing. 1,2 Signia Pure 13 BT – Made for iPhone, fully connected. The new Signia Pure13 BT made for iPhone hearing aids give you the best of both worlds: Enjoy world class hearing and full connectivity iPhone and TV audio streamed directly via Bluetooth. The hearing aid establishes a wireless connection with the iPhone via Bluetooth so that phone calls can be made in HD quality, music can be listened to and video conferences can be heard clearly - and much more.

Signia Cellion – Make the most of your day. Our Signia Cellion hearing aids not only have all of the latest technologies that enable easy hearing, but they are also the world’s first hearing aids with revolutionary lithium-ion power cells that can be inductively recharged, i.e. wirelessly and contact-free. No more fiddly batteries that need replacing, just put your Cellion hearing aids into the charger and the smart electronics take care of the rest. Signia Silk – The hearing aid for people who don’t want to have hearing aids. One of the world’s smallest hearing aids, the Silk sits invisibly in the ear for complete discretion. Super soft and super comfortable, it fits immediately without the need for a specially tailored housing. And despite its amazingly tiny size, Silk delivers an outstanding hearing experience and high comfort. Our partnership – a story of success. Sivantos and Hearing Solutions Singapore have enjoyed a strong and trusty collaboration for the past 10 years. Both partners share the mission to increase hearing awareness in the local communities and to improve the quality life of those who have hearing issues. 1 Study conducted at the University of Northern Colorado, 2015, examined the effectiveness of the new features of primax by collecting and analyzing ongoing EEG data while subjects performed speech testing. For both primax features SpeechMaster and EchoShield, the objective brain behavior measures revealed a significant reduction in listening effort when the feature was activated. 2 Two clinical studies have shown that binax provides better than normal hearing in certain demanding environments (University of Northern Colorado, 2014: Oldenburg Hörzentrum, 2013): Speech Reception Thresholds (SRT) in cocktail-party situations improved up to 2.9 dB for wearers with mild to moderate hearing loss using Carat binax or Pure binax hearing aids with narrow directionality, compared to people with normal hearing.

www.signia.com.sg

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NEUROMONICS INC

euromonics Inc is a maker and distributor of patented and clinically proven medical devices designed for tinnitus relief. Users listen to spectrally modified music designed to retrain the brain to ignore the ringing sounds and stop reacting negatively to them. With research and development beginning in the early 1990s, Neuromonics has helped thousands of tinnitus sufferers improve their quality of life and overcome the daily life challenges associated with tinnitus. Today, Neuromonics provides its devices to nearly 2,000 hearing professionals on four continents, through direct relationships and reseller partners. T 1 866 606 3876

www.neuromonics.com

hearing aids offering help for a variety of hearing related problems. For children who are born with no or very little hearing or Adults who’s hearing is impaired to the degree, where conventional hearing aids cannot provide sufficient audibility, The Hearing Solution Group carries Advanced Bionics Cochlear Implants. These surgically implanted devices stimulate the hearing nerve directly, bypassing the damaged cochlea and providing this electrical stimulation directly to the hearing nerve. Tinnitus is the most common hearing related problem. In some cases, the ringing sound can become so disturbing that a normal life is not possible anymore for the sufferer. In such cases, Tinnitus Treatment Devices from Neuromonics, Australia, currently the only product for Tinnitus with approval from the USA FDA for the claim of permanently reducing Tinnitus disturbance can provide relief. Where needed and requested by

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HSG provides counseling and rehabilitation

the local ENT community, The Hearing Solution Group provides full Clinical Audiometry Services for Children and Adults, ranging from Pure Tone Audiometry to Tympanometry to Otoacoustics emission (OAE), Central Auditory Test and ABR or ASSR tests. “Adults who lost their hearing might not get immediate benefit from the use of Hearing Aids but need more or less extensive central auditory rehabilitation,” adds Stoifl. “For these patients, The Hearing Solution Group provides counselling and rehabilitation to help them to get gradually used to hearing all the sounds of life again.” Children differ from adults as they have to learn first how to hear and develop central auditory functions and auditory memory. At select locations, The Hearing Solution Group offers Integrated Hearing and Speech Development therapy to help these children develop hearing and language skills to be able to attend mainstream school and lead a normal life.

Don’t mask tinnitus, treat it with Neuromonics. Tinnitus relief is here, find serenity. Neuromonics Inc PO Box 351886, Westminster, CO 80035 T: 1-866-606-3876 Neuromonics Pty Ltd 35 Lime Street, Suite 4.01, Sydney New South Wales, 2000, Australia T: 0061 2 9410 4300

Sanctuary

Haven

Oasis

www.neuromonics.com Tinnitus Support Group

CHRISTOPHE CHRISTOPHE KEREBEL KEREBEL My Twitter : @chriskere

Clinically proven

My Twitter My Twitter : @chriskere : @chriskere

The Group has access to equipment from reputable manufacturers

83% success rate!

Being an independent company, not affiliated or owned by any hearing device manufacturer, The Hearing Solution Group has access to the latest equipment from the most reputable manufactures around the globe. The Hearing Solution Group sources its hearing devices from Starkey (USA), Siemens (Germany) or Bernafon (Switzerland). Advanced Bionic (USA) is The Hearing Solutions, supplier of the world’s only fully waterproof 120 channel Cochlear Implant and Neuromonics (Australia) provides Tinnitus Treatment Equipment. Equipment and software for Central Auditory Training and Testing is sourced from MediTech (Germany). Stoifl adds: “Compassionately helping each individual to find his or her best personal long-term hearing and communication solution, regardless of age, hearing problem and budget is our mission.” People affected by hearing loss often

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are isolated and insecure, to treat them compassionately, understanding their problems and help them to better understand their hearing is as important to us than to simply address the hearing loss; that is what the Company calls its holistic approach.

to a patientâ€™s initial amplification preferences while providing still the highest possible benefit. As the patientâ€™s central auditory system readjusts to more stimulation a high resolution device can be gradually adjusted to take best advantage of this progress allowing the patient to comfortably regain his hearing. Last but not least some top line products today have advanced features which help you relocate a lost hearing aid, store unlimited environmental setting in the cloud and automatically activate them location based or connect them with your mobile phone and enjoy clear discreet telephone conversations

Sophisticated technology

The necessary technology level of a hearing aid is determined by objective test results, the build, colour and advanced technology features, like Bluetooth capability are left for each patient to select. Hearing aids come in a wide array of designs and prices, to a certain degree price depend on design and size of the hearing aids, however mostly prices are determined by sophistication of technology. Hearing aids today are miniature computers which are more or less sophisticated. Sophistication in a hearing aid means how high the resolution of loudness and frequency adjustment is and how good and how many adjustable parameters of noise reduction a certain technology provides. The benefit of a more expensive higher technology hearing aid are three fold, with higher resolution and better noise control allows for the Hearing aids to be better adjusted

There is a wide range of highly qualified staff available

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Specialist staff

The Company offers a holistic approach

Qualified staff is one of the many benefits at The Hearing Solution Group. Our size allows us to have a variety of specialists with different educational background to attend our customers. Regular training is provided to all our staff either from our in-house specialists, visiting trainers from manufactures or by attending international conferences and exhibitions locally and abroad. Our staff consists of PhD, Master Degree, Bachelor Degree and Diploma

Audiologists, supported by Hearing Healthcare Consultants, Hearing Aid Acoustician, Psychologists, Speech Therapists and dedicated support staff. “The consequences of Hearing Loss go far beyond the obvious not being able to hear,” Stoifl says. “These consequences have been extensively reported and proven by institutions such as the National Council on Ageing, John Hopkins Medical Center, Better Hearing Center and many others.” Adults with untreated hearing loss experience a 30-40 percent decline in cognitive abilities, and an untreated mild hearing loss has been linked to two times, a moderate hearing loss to three times and a server hearing loss to a five times higher likelihood to

Working with a wide age range

develop dementia. Elderly are generally at a higher risk to suffer a fall with serious consequences. People with a mild hearing loss (25dB) are three times more likely to have a history of falling. Every additional 10 decibel of hearing loss increased the chance of falling 1.4 times. “Significantly higher incident of depression and isolation is another effect of untreated hearing loss, with studies showing older adults with untreated impaired hearing have a shorter lifespan than peers using hearing aids,” concludes Stoifl. “It is one of our aims to massively alter this and we hope in the future to see these instances drop through our work and the work of others in the industry.”

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One Message SHARING

The Salvation Army SMM goes above and beyond to ensure that it continues to be successful in transforming lives, through the services it has to offer Writer: Phoebe Calver | Project Manager: Callam Waller perating in 128 countries, The Salvation Army is one of the most diverse charities in the world, with its defining quality being seen as one Army, moving together through a united mission of reaching and helping the hurt and lost. Since its beginnings, The Salvation Army has worked tirelessly to share the transforming message of Jesus bringing hope and life - more recently The Salvation Army, Singapore, Malaysia and Myanmar (SMM) territory has implemented ‘The Mission Accountability Framework’ which has been developed by international headquarters; also implementing procedures and systems to ensure all matters are handled with the highest ethical management standards. “Our work is governed by the international headquarters located

Colonel Lyndon Buckingham, Territorial Commander of The Salvation Army SMM

in London,” explains Colonel Lyndon Buckingham, Territorial Commander of The Salvation Army SMM. “The SMM territory comes under the South Pacific and East Asia zone which is headed up by an International Secretary; these secretaries are responsible for providing oversight and coordinating of the Army’s work in each respective zone.” The Salvation Army’s International Leader, General André Cox together with his wife, Commissioner Silvia Cox - currently the World President of Women’s Ministries, lead the team at International Headquarters, providing leadership, direction and support to all those working for The Salvation Army. Buckingham continues: “From small beginnings, the SMM Territory has grown in each of the

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CUSHMAN & WAKEFIELD

ushman & Wakefield Singapore’s Facilities and Engineering arm is a fully integrated facility services, engineering solutions and energy management company. The Company has over 30 years’ experience delivering facilities and property management services. They provide services to developers, property owners, occupiers, investors, real estate fund managers, governments as well as corporate real estate companies, multinational companies, business conglomerates and manufacturing companies, among others. They participate in Public Private Partnership projects, and undertake the management and day-to-day operations of large-scale projects like housing estates and townships. Cushman & Wakefield offers tactical solutions to help clients meet their workplace goals. Their facility services offerings can be delivered as single or multiple services, or as a part of an integrated facilities management (IFM) structure.

The Charity has a history of over 100 years in the region

countries making up the Territory and now boasts a total of 36 social and community institutions or programmes, 75 outposts and over 900 officers and personnel.” Of course this journey has not been smooth sailing, particularly during the pioneering early days, however, the mission has been kept alive while continuing to meet required needs, while staying adaptable throughout the changing times. With a history of over 100 years serving the region, the Charity has built a solid reputation for addressing aid gaps and building a better future for those in its care.

Core specialities

The Salvation Army has a long and complex history, beginning in 1865 when William Booth - a London minister - gave up the comfort of his pulpit, instead taking his message to the streets where it would better reach the poor, homeless, hungry

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From small beginnings, the SMM Territory has grown in each of the countries making up the Territory and now boasts a total of 36 social and community institutions or programmes...

Cushman & Wakefield’s partnership with The Salvation Army began in 2012. The team provides facility management and consultancy services to their five sites across Singapore, caring for over 36,000sqm of space. They also provide SMART Asset Management Solutions to help The Salvation Army harness benefits of Integrated Life-cycle Management. With the help of smart technologies, C&W drives value and benefit by providing an Integrated Life-cycle Management. We are pioneers and market leaders for the Strategy, Management, Assessment, Reactive solutions anchored in industry leading Technology that create benefits for landmark facilities in Singapore. For more information, contact: Benedict Koh benedict.koh@cushwake.com Martin Choo martin.choo@cushwake.com

Cushman & Wakefield

provides SMART Asset Management Solutions to our institutional clients. With the help of smart technologies, C&W drives value and benefit by providing an Integrated Life-cycle Management. We are pioneers and market leaders for the Strategy, Management, Assessment, Reactive solutions anchored in industry leading Technology that create benefits for landmark facilities in Singapore.

S M A R T STRATEGIZE

MANAGE

ASSESS

REACT

TECHNOLOGY

Asset policy

Project Management

Due Diligence

Operations & Maintenance

ERA Integration

• Asset Accounting • Master Planning • Demand Management

• Programme Management

• Condition Assessment

• Fault Incident Management

• Planning & Tracking

• Life Cycle Cost Projection

• Preventive Maintenance

• Budget Management

• Corrective Maintenance

• Risk Management

• Predictive Maintenance

• Computerised Maintenance Management System • Cost-benefit Analysis

• Condition-based Maintenance

Significant results

Cushman & Wakefield has been integral in ensuring world-class property management in key facilities in Singapore. Our clients from diverse sectors of the industry are testament to the customized best-in-class processes that drive meaningful results.

• Resource-levelling for better time and cost management in sync with operations • Better control of quality of works from contractors due to stringent pre-qualifications criteria • Consolidated one-stop solution of subject matter experts that could cascade to comprehensive risk and asset management

For more information, please contact:

Benedict Koh benedict.koh@cushwake.com I D EAS I NTO AC TI ON

Martin Choo martin.choo@cushwake.com

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SAMSUI

subsidiary of the Soup Restaurant Group, focuses on food production & procurement.

Since 2013, we have been serving quality meals to beneficiaries of nursing homes and voluntary welfare organisations (“VWOs”). In 2016, we served an estimated 500,000 meals to beneficiaries all over Singapore. In recognition of our efforts, we received the President’s Volunteerism and Philanthropy Award 2016 for Small and Medium Enterprises and was singled out by the Finance Minister, Mr Heng Swee Keat, during his Budget speech in 2016 as an inspiring example of a company contributing to society.

www.samsui.com.sg The SMM Territory ensures staff are well equipped to perform their duties

and destitute. His bold actions were the beginning of an international movement that has made a lasting impact on countless numbers of lives. “Presently our work around the world is particularly diverse with programmes tailored according to the needs of the country and particularly the communities we are reaching out to,” Buckingham affirms. “In addition to the local programmes we are fully immersed in, our international headquarters provide essential support - such as emergency services, social justice commission, anti-human trafficking, women’s ministries and spiritual life development.” The SMM Territory does its best to ensure its officers and staff are well equipped to perform their numerous duties and responsibilities. With that comes the importance of staff development and training. Over the years, The Salvation Army has invested

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We have partnered with a range of training institutes for both formal and educational qualifications, alongside short-term training certificate courses

heavily in the further education and development of its staff across the various programmes and services. “Our human resources team are constantly researching and looking for training opportunities for our officers and staff,” Buckingham adds. “We are fortunate to be in the position to provide funding to support both skills and leadership development. “We have partnered with a range of training institutes for both formal and educational qualifications, alongside short-term training certificate courses and courses that are specific to a particular field.” Alongside this, The Salvation Army SMM works closely with the Social Service Institute and Singapore University of Social Sciences, working under the National Council of Social Service Professional Conversion Programme which aims to inspire and attract purpose driven individuals in order to serve the community and Social Service Sector.

Healthful Taste for Food Lovers

Samsui products are high quality, healthy and nutritious.

Call +65 6282 9142 #03-11, 171 Kampong Ampat, Singapore www.samsui.com.sg

Bringing families & friends together One of lifeâ€™s greatest pride & joy is good food. Our purpose is to bring people together over good food and leverage on our food services as means to give back to society.

The Charity works on the united mission of reaching and helping the hurt and lost

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Peacehaven Nursing Home The Peacehaven Nursing Home and Day Centres are true success stories of The Salvation Army, providing a person-centred approach to care and centrally around the empowerment of residents and clients. “Our residents are well supported by medical specialists, and we have worked hard to specialise in Dementia Care,” explains Low Mui Lang, Executive Director of The Salvation Army Peacehaven. “They benefit from direct access to top-class nursing facilities, general practitioners services, occupational therapy, physiotherapy, speech therapy and pastoral care. “A multidisciplinary approach is adopted in developing either the resident or client’s individualised care plan, taking into consideration their needs and goals.” The nursing home has employed a variety of programmes and activities which is able to assist in keeping their minds active and maintaining physical health. “We are extremely proud of our Life We Know programme at Peacehaven, motivating our residents to invest some of their time in daily exercise, which enables them to reap the rewards by using the credits they have earned on activities that they enjoy doing - such as shopping, seeing a movie or going to the salon - all within the safety of the nursing home.” Thanks to the support from loyal donors, The Salvation Army has been able to tap into state-of-theart technology which has enabled it to improve the productivity of staff and fundamentally enhance the quality of care on offer. INGOT is an IT software that has been

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implemented in Peacehaven Nursing Home a few years ago, and it has since streamlined the processes and improved the quality of care; not only this, the technology also focuses on cloud computing and connectivity, allowing staff to conveniently access a central database of information on which to record clinical assessments. Mui Lang explains: “This has enabled our nursing home to sizably cut-down the paper-heavy manual processes which will improve care and resident outcomes. With INGOT PCC, we are ready to provide an improved version with a far better person-centred approach which will be launched in the coming months.”

In 2015, Peacehaven introduced Gym Tonic into the nursing home and day centres, a programme which customises strength training exercises for the elderly who are either idle or more prone to issues such as falls. In doing this, it has enabled residents to remain active, utilising the system’s ability to enhance the productivity of physiotherapists as the equipment automatically collects resident’s physical assessment data and exercise records.

“As a Charity, we have always strived to continue to strengthen many aspects of our service,” explains Buckingham. “This has been attained through evolving our training, particularly focusing on professionalism and capabilities of employees via partnering with tertiary institutions and individual partners such as the Institute of Technical Education, Singapore Association for Social Workers and Early Childhood Development Agency.” Providing this training ensures that they possess the right skills, knowledge and in particular attitude to deliver quality care and services to beneficiaries. A prime example of this would be Peacehaven Nursing Home - an accredited training organisation under the Institute of Technical Education - which has seen many of its graduates becoming successful nursing professionals. “Our employees are provided with many opportunities to both learn and go onto share best practices in The Salvation Army and beyond,” continues Buckingham. “This is all done through funding and sponsorships from the various government ministries and agencies.”

We are firmly committed to providing excellence in all aspects of the service that we offer clients...

The right skills, knowledge and attitude are needed to deliver quality care

Expanding services

Due to the scale of The Salvation Army, the challenges it is faced with will vary from country to country, with the most obvious being the recruitment of the right people that will assist in advancing the Charity’s work and finances, alongside general commitment to its services. “We are firmly committed to providing excellence in all aspects of the

services we offer, remaining engaged in the conversation of best practice and ensuring our services are recognised for quality of care,” describes Buckingham. “Alongside this, we have worked tirelessly to expand our services in the centres that make up our territory. We try to ensure that our officers, staff and volunteers continue to find fulfilment in the work with The Salvation Army.”

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COMMITTED Continuity

SSI Schaeferâ€™s family-driven flexibility has helped the Company to become one of the worldâ€™s leading storage solutions providers; an advantage that is being capitalised upon in an ever-expanding Asian market Writer: Matthew Staff | Project Manager: Eddie Clinton

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L O G I S T I C S

hile the wider SSI Schaefer Group celebrates its milestone 80-year anniversary in the global consciousness, the Asian - or APAC strand of the family-owned storage solutions specialist continues to thrive in its third decade of operations via a host of new products, market-leading innovations, and unrivalled scope. The organisation’s reach in general is almost unparalleled in the domain, catering for every continent with a presence in more than 70 countries. For the more significant regions, hubs have been set up to help meet this growing demand from an equally expanding clientele, and for Asia, this journey began in Singapore, in 1984. “It started as a distributorship for SSI Schaefer, but they soon recognised the potential of the region and eventually took over the Company in 1995,” introduces Regional Director for APAC, the Middle East and Africa, Brian Miles. “Our office here in Singapore is now a SSI Schaefer hub - one of 12 globally - covering everywhere from India to South Korea with the exception of China which has its own; while we have also opened up offices across these other countries as well as long as they have sufficient volume to justify it.” Across this expanding footprint, and indeed the rest of the world, SSI Schaefer sticks to what it has always done best, while evolving into areas that best meet its customers’ requirements. Initiating as a specialist in the design, manufacture and distribution of industrial storage systems - from pallet racking systems to ASRS (automated storage and retrieval systems) - recent developments have also seen the successful integration of automation works. “The SSI Schaefer world changed in 2000 and 2001 with the acquisition of two companies to form SSI Schaefer Competent Centre Giebelstadt and SSI Schaefer Competent Centre Graz,

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TAN & ONG PROJECT CONSULTANCY PTE LTD

an & Ong Project Consultancy specialises in working with relevant authorities for professional submission works with Multi-Tier storage systems. Focusing primarily in aspects of fire-protection and electrical works, the Company provides end-to-end consultancy coverage starting from submission to authorities & site installation as well as co-ordination with inspectors to obtain certification for fire protection systems. Established in 2000, the Company has been working with key authorities such as the Fire Safety Board and Building & Construction Authority. Partnering with Schaefer SSI, it has completed numerous projects with notable players in the logistics industry such as RollsRoyce, DHL, Cummins Asia and Keppel.

The Competent Centre in Graz has a wide range of case conveyors

respectively,” Miles explains. “Through the Competent Centre in Giebelstadt, SSI Schaefer inherited general contractors in handling palletised systems who supplied ASRS, pallet conveyors and a host of equipment. Meanwhile, the Competent Centre in Graz specialised in small part picking systems and with a range of case conveyors. “The two companies interfaced very nicely with all the industrial storage systems that SSI Schaefer had already been manufacturing for the previous 60 years, turning us from a service provider to a full systems integrator at the turn of the decade.” With this new business line in tow, and with the continued backing of colleagues in America and in Europe, SSI Schaefer in APAC has gone from strength to strength ever since, signifying even more concerted growth for the future, but also emphasising the kind of sustainable

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These projects often involve complex stakeholder management from fireprotection & electrical contractors as well as inspectors to ensure both compliance with regulations as well as smooth and sequential progress of the related project elements. Apart from its regular submission projects, the Company has also been working on general building and engineering works as well as exploring new technologies in fire protection systems such as the Oxy-Reduct System.

Address 111 North Bridge Road #21-01 Peninsula Plaza Singapore 179098 T +65 8112 2127 E winson@tanongproject.onmicrosoft.com Brian Miles, Regional Director for APAC, the Middle East and Africa

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TanTan & Ong & OngProject Project Consultancy Consultancy PtePte LtdLtd

Specialists in all warehouse Fire Protection and A&A works

SUBMISSION WORK TO AUTHORITIES INCLUDING URA, BCA, FSB, ENV, LTA FOR WAREHOUSE.

ELECTRICAL WORKS Warehouse lighting | Exit & emergency lights | Circuit boxes | Sub-main cables We supply the Oxy-Reduct system, an active fire protection technique based on permanent reduction and control of oxygen concentration in rooms or warehouses.

For more information get in touch: Managing Director Mr Winson Tan E: winson@tanongproject.onmicrosoft.com T: 0065 81122127 111 North Bridge Road #21-01 Peninsula Plaza Singapore 179098

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HOPEVISION INTERNATIONAL LIMITED

stablished in 2003 as a steel trading Company, Hopevision International Limited is headquartered in Taiwan. Sourcing steel directly from Taiwan, the Company’s main suppliers are China Steel, Chung Hung Steel, Yieh Phui Steel and Shangchen Steel. The Company’s products are exported across various regions, including South East Asia, Middle East, Europe, South and North America, and the product range includes mild and stainless steel, and flat rolled and long products. The Company maintains good connections with its European customers, since the founder Ms. Jackie Chia used to work with the Taiwan branch office of Klöckner & Co Group, based in Duisburg, Germany.

ethos the business is driven by in achieving such flexible acquisitions in the first place. Miles continues: “As part of our new branding image, we’ve begun to highlight the motto: ‘committed continuity’. And this comes from a Schaefer family shareholding that remains committed to keeping the business the same quick reacting and quick moving business it has always been.”

New developments

Such flexibility and entrepreneurial flair not only lends itself to international growth and acquisitional prowess, but also to product innovation, research & development, and to solution modification. Resultantly, a whole host of new products and projects have been unveiled, even over the past couple of years, as an indictment of this agility. “At the CeMAT exhibition in Hannover in 2016, we introduced our

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A-PLUS GROUP

A As part of our new branding image, we’ve begun to highlight the motto: ‘committed continuity’

-Plus Group traces its beginnings back to 1979 in Singapore when two of its founding members ventured into the manufacture of engineering scale models, providing professional design tool aids for the offshore oil, ship building and architectural industries when 3-D CAD was in its infancy. With consistent growth since formation, the Company registered in 2010 A-Plus Automation (S) Pte Ltd to continue its focus on expanding the materials handling side of the business through close cooperation with its core customers to develop new capability equipment to meet their production requirements. T +65 6245 5882 E sales@aplus-am.com

www.aplus-am.com

S H I P P I N G

L O G I S T I C S

Leading steel trading company based in Taiwan

Our steel products for trading include:

mild steel and stainless steel flat rolled and long products

Jackie Chia Skype: jackiechia T: +886 7 3366 749 F: +886 7 5366 512 C: +886 910 805 985 E: jackie_chia@yahoo.com Ms. Show Lu Skype: hiphop767@hotmail.com C : +886 989 690 620 E : hiphop767@hotmail.com

27F No.145 Touchiang Street, 806 Kaohsiung, Taiwan R.O.C.

One-stop material handling solutions from conceptual design, manufacture, system integration to maintenance service. SPECIALIZED IN AUTOMATED MATERIALS HANDLING SYSTEMS

A-Plus Automation (S) Pte. Ltd. Address:Block 3016, Bedok North Ave. 4 Eastech #03-20, Singapore 489947. Tel: +65-6245 5882 / 6245 5886 Fax: +65-6245 5883 E-mail: sales@aplus-am.com

A Plus Automation (M) Sdn. Bhd. 12 Block B, Jalan Wawasan8, Kawasan Perindustrian Sri Gading, 83300 Batu Paha, Johor, Malaysia. Tel: +607 455 7823 Fax: +607 455 6823

A-Plus Automation (S) Pte. Ltd www.aplus-am.com

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SSI Schaefer is ahead of the industry curve with both its implementation and saturation of the market

WEASEL®, a small automated guided vehicle (AGV) which can handle loads of up to 35 kilograms to move around the workplace or warehouse,” Miles offers as an example. “It won the IFOY award for new developments in the “Intralogistics Solutions” category and the simple, low cost alternative to conveyance systems has already taken off. “Another technology introduced a couple of years ago was a vertical high density storage lift which is controlled by our very own warehouse management system – WAMAS® software. The system resembles an oversized drawer cabinet, saving up to 90 percent of the floor space, can be built as high as 24 metres. Both of these originated in Europe and were brought over to Asia where they have been well received by the market place.” From an automation perspective, which is not as mature in APAC as it is in Europe and the US yet, SSI Schaefer is getting itself ahead of the industry

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Another technology introduced a couple of years ago was a vertical high density storage lift which is controlled by our very own warehouse management system

curve in its implementation and market saturation. One example being seen in Australia at present includes a palletised multi-deep channel system comprising three cranes on top of each other to triple throughput to this end; with similar products expected to reach Asian customers soon. Once they do reach the jurisdiction, manufacturing usually then transfers away from its European hubs to be managed in Singapore, and manufactured at its main Asian factory in Malaysia. The same has recently applied to its shuttle system, Cuby which has already begun to make waves in the retail market as a highspeed shuttle improving activity and throughput once again.

Business strands and innovations

The full strength and might of SSI Schaefer’s global marketing and branding programme inevitably aids the take-off of all new products in Asia, with most having been

S H I P P I N G

L O G I S T I C S

A leader in powder coatings innovation across the globe.

Swift Group A Fully Integrated Logistics Provider • Haulage • Freight Forwarding • Project Logistics • Specialised Transportation • Warehousing • Cross Border Transportation • Container Depot Service • Sale, Service & Spare parts • Consolidation • Ship Husbandry

With a growing fleet of more than 500 prime movers, 2,000 trailers, two million square feet of storage capacity and 2,000 strong experienced work force, Swift Group is set to become the best total logistics solutions partner in the region.

T: +603 2267 7888 F: +603 2267 7999 salesandmarketing@swiftlogistics.com.my www.swiftlogistics.com.my

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SSI Schaefer’s global marketing, branding and reputation is inevitably aiding take-off of new products

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Benefiting from international expertise

adopted in either the US or Europe already. And the same advantage in scope is apparent when it comes to the professional talent helping to manufacture and distribute the Company’s products as well. “We actually introduced a new branding programme this year, with some of our marketing people going over to take a course in Germany recently before bringing back and rolling out some of the ideas in Asia,” Miles notes. “Being part of a large group, we have an extensive training programme called SSI Schaefer Campus where hundreds of educational modules for all the SSI Schaefer products are carried out for the benefit of all engineers, product development staff, technicians and project managers.” The large home-grown workforce in Asia convenes to benefit from this international sharing of expertise on an ongoing basis, ensuring that each individual is keeping up not only with

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the Company’s new products and solutions, but with wider industry trends as a whole. This is proving especially significant throughout the ongoing optimisation of automation services within the Company, as Miles details: “Automation is becoming increasingly

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It’s not a Godgiven gift to SSI Schaefer that we receive and retain these contracts though, and we have to work very hard to stay competitive

important to the Company’s turnover - representing around 50 percent of it - and it was because of new business strands and innovations such as this that we introduced the Malaysia factory to begin with. “Back then, in the ‘80s and ‘90s it didn’t make sense to ship materials half way around the world, especially when competing with local manufacturers and the same applies now as we introduce new products to the APAC market. The facility has therefore been expanded over the years to around 40,000 square metres with a capacity of 50,000 metric tonnes per annum.” The result is a local presence point that not only aids efficiencies, speed to market and lower costs, but also an established hub ready to help its clients make the same seamless transfer to the APAC region too; examples of note including BMW, Mercedes, Volkswagen, Nestle and Unilever, to name a few.

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Vision 2025

“It’s not a God-given gift to SSI Schaefer that we receive and retain these contracts though, and we have to work very hard to stay competitive on both a local and global level,” Miles emphasises. And to this end, the Company has spent somewhere in the region of €8 million on the Malaysian factory, to facilitate its own growth and to improve upon the equipment and

L O G I S T I C S

machines that help in producing such state-of-the-art products. “We’re getting to the point where we don’t need assistance from our colleagues in Europe on the manufacturing side, and we’ve also addressed the cost side of this through the implementation of lean manufacturing processes,” Miles adds. “Similarly, we’re also moving into robotics, particularly when it comes to welding, to improve areas of quality

and efficiency.” These facets combine to bring SSI Schaefer an overwhelming competitive advantage in the form of its product range, with even the larger multinational operators struggling to match the Company’s scope. SSI Schaefer is one of the only entities able to supply customers with the promise of a fully-automated warehouse where it can design and supply the racking system, the cranes, the conveying systems and even the IT; and this is proving to be a huge differentiator in the APAC region. “The other key advantage we have is our presence in the market place,” Miles picks up. “Across two factories - one in Malaysia and a smaller one in China - we now employ close to 630 people, with a further 400 working out of our offices in 12 APAC countries including our Singapore hub. “This means we are able to give our customers the luxury of speaking to a SSI Schaefer representative directly rather than via a third-party distributor, and this is the kind of strong service and support that we look to build up via our hubs in each region.” From this position of strength, SSI Schaefer is now able to look towards even more extensive growth in the years to come, a notion which Miles believes will be driven by an enhanced footprint and presence in China as well as further upgrades to its Malaysian factory. He concludes: “We’re looking today at our own Vision 2025 which we’ve been asked to prepare by the SSI Schaefer board to give us an overview of the market and where we plan to be for the next three-10 years. And certainly, larger manufacturing facilities are incorporated within that. “The factory can cater for 50,000 tonnes at present but with operations rising at an average rate of 10-15 percent per annum for the next five years, we now need to look at how to manage that exciting level of growth.”

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All is Well Setegap Ventures Petroleum is meeting clientsâ€™ complex requirements in an ever-evolving oil & gas environment through a turnkey pumping, drilling and tubing portfolio of services Writer: Matthew Staff | Project Manager: Josh Hyland

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ncorporated in Malaysia in 2003 as a whollyowned Bumiputra entity, Setegap Ventures Petroleum Sdn Bhd (SVP) has evolved over the following 14 years to become a one-stop centre for the oil & gas sector, providing an almost unrivalled array of well solutions to a loyal base of customers. Initiating back then as the only Malaysian owned and operated service provider for the upstream industry, its range of pumping and well services, well intervention solutions, production enhancements, and upstream drilling offerings have ensured longevity at the head of the sector.

“SVP’s core services are in well pumping, coil tubing units (CTU), integrated production enhancement solutions, and de-sander and cementing services,” the Company continues. “Our advantage lies in having the capability and capacity for continuous innovation in designing solutions to meet clients’ evolving

working environment, technology and safety expectations. “Our full spectrum of consultancy includes the solutions customised to specifically address the challenges faced by a dynamic working environment, as well as providing the skilled manpower, equipment, and related products needed to ensure the successful implementation of the solutions.” Always looking to diversify and expand its portfolio, SVP in 2008 enhanced its scope of operations to include aforementioned CTU services, further demonstrating its flexibility and entrepreneurial flair in an industry not always blessed with such a luxury.

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CETCO

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With our own technology, equipment, engineering and operational teams, Cetco have continually reviewed the market and how we approach it, bringing innovative solutions to differing global markets. We have engineered and built many types of desander packages with ancillary and other process equipment to perform on various demanding job applications. Coil Tubing Unit packages, working with our desander’s, are excellent associates and we are enormously proud to be a business partner for Setegap Ventures Petroleum.” Andrew Logue, CETCO Vice President – Eastern Hemisphere. T +603 8063 5849

www.cetcoenergyservices.com SVP’s core business is well pumping

“As SVP focuses on the core business of well pumping, CTU and cementing services, it is rapidly making its expertise known in Southeast Asia, with new markets also being opened in the Middle East,” SVP adds on its website. The Company’s Chief Operating Officer, Mohd Zulhaizan Bin Mohd Noor picks up: “As the need to increase production from existing wells becomes increasingly important, especially during the oil price downturn, it has opened the door for SVP to increase our capability and fleet from just pumping to coil tubing, de-sander services and production enhancement solutions. “The integrity of a well is also crucial in order to ensure the lifespan of the well, thus SVP now also offers cementing services.”

The integrity of a well is also crucial in order to ensure the lifespan of the well, thus SVP now also offers cementing services

Strong core

Over a relatively short period of time, SVP has cemented its reputation as an organisation run by savvy business

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Strong reputation as a savvy business

CETCO Energy Services is a global provider to the offshore and onshore marketplace

»DESANDING PACKAGE »WELL TESTING »WATER TREATMENT

»PROCESS EQUIPMENT

»ORCA CONSULTING

»WASTEWATER

»PIPELINE FILTRATION

»INTERVENTION SERVICES

Malaysia Office: 2-3-1, 3rd Floor @ PFCC 2, Jalan Puteri 1/2 Bandar Puteri Puchong, 47100, Puchong Selangor, 47100, Malaysia. Tel: +603-8063 5849 For more details and global contacts: www.cetcoenergyservices.com

QHSE “SVP’s commitment to best safety practices has won it accolades from the international powerhouses of the oil & gas industry, such as ExxonMobil, making SVP a Malaysian Company which stands shoulder-to-shoulder with service providers worldwide,” Mohd Noor emphasises. The Company details: “Our Management is highly committed in ensuring that we raise the bar when it comes to the standards of Quality, Health, Safety and Environment. We have, to date, completed the Integrated Management System (ISO 9001:2008, ISO 14001:2004 and OHSAS 18001) as of year 2012 and continually update our certifications...

“In order to pursue constant improvement in standards, SVP has formed a designated committee to steer all efforts through various KPIs, action plans, and regular audits.” These efforts include: • A slogan as an affirmation towards the goal: “Enhancing Responsibilities” • A monthly bulletin highlighting safety issues and good practices • Regular reviews of safety performances and statistics during safety meetings • To be more involved in HSE forums and conferences organised by clients, business partners and Governmental bodies in the future Recognitions so far include: • Safety recognition for hurt-free operations: < 100,000 man-hours • Gold award safety recognition for hurt-free operations: > 100,000 man-hours

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SVP

See more Awards

At SVP we believe that balance is everything. While we are always on the lookout for dedicated, intensely motivated, self starting individuals, we believe that perfect dedication needs a counterweight. SVP believes we can offer this brand of work-life balance.

and technical individuals who have helped to develop the Company into the reputed, fast-responding, time sensitive and innovative entity that is seen today. “SVP believes in doing what we do best, and then expanding from that,” Mohd Noor says. “We develop a strong fundamental, technical business, and then expand from that strong core. “SVP also believes that the success of the Company depends on highly skilled staff, so there is a strong emphasis on programmes to help further develop our workforce.” The culminating result is an almost 70 percent market share dominance in the East Malaysian market, and a further 50 percent stronghold in Peninsular Malaysia, incorporating the entire scope of the business. And from this emphatic position, the Company can - and has been - looking to migrate further afield and replicate its triumph throughout Southeast Asia.

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Well Engineering & Technology Sdn. Bhd. 10.1, Level 10, Menara Weld, 76, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia T: +603 2026 6787 • F: +603 2034 2199 • welltech@welltechengineering.com

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We specialise in stimulation, descaling, wax dissolving and inhibition, sealants for leaking packers, casing, wellheads and SCP and more.

Compounding such a proactive approach to continuous improvement, its new CTU and de-sander units, as well as investments into new cementing equipment, have helped increase provision to the market once again, while a new, bigger warehouse in Labuan has helped to facilitate the Company’s own rapid growth.

Versatile and nimble

Two major CTU contracts have been won in recent times as a consequence of the Company’s turnkey offering, bringing SVP closer to its goal of becoming not just a local leader, but also a regional and global player of repute. “With that in mind, we welcome talented and committed individuals to drive the Company towards realising not just our vision, but the journey towards it,” the Company affirms. “Our diverse and multi-talented family is a testament to the culture we inculcate at SVP.” Creating opportunities for local

...we welcome talented and committed individuals to drive the Company towards realising not just our vision, but the journey towards it

w.w ellte c he

artisans is a large part of this employment focus, where they can then be deployed at bases in Kuala Lumpur, Kemaman, Labuan, Miri and Kota Kinabalu. Further still, the same ethos is applied to its supply chain too, where social responsibility shines through and local business partnerships are entered into to enforce its own internal values of cost-effectiveness, reliability, efficiency and good business ethics. “SVP is looking at how to increase efficiencies moving forward, in terms of operations and in trying to increase our margins,” Mohd Noor concludes. “With a small-size structure, SVP has the advantage of making fast decisions and can be more versatile and nimble in challenging demanding markets. “From this point, the future will also see us diversify our business in terms of products and territories, looking to be on par with other traditional players with the same scope of services.”

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Small Enough to Care

BIG Enough TO COPE Stena Marine Far East’s customer satisfaction-driven model befits a Company which continues to pride itself of on a balance of international scope and entrepreneurial flexibility Writer: Matthew Staff | Project Manager: Josh Hyland tena Marine Far East (SMFE) represents the latest in a long line of Northern Marine Group-driven entities innovating the world of marine and offshore services, and is holding true to these wider Group values via a strategy that encompasses growth, ingenuity, diversification and customer care. Formed as a combined business unit in 2016 to amalgamate all of Northern Marine’s businesses in East Asia under one regional umbrella, SMFE accounts for the Group’s numerous business activities across all relevant countries in the jurisdiction. Specialising - much like its owners, Northern Marine Group, and their parent Company, Stena AB - in a diverse range of marine and offshore services, the service scope of ship agency, marine supply, offshore catering management,

payroll and crew management, supply chain and logistics, technical consultancy, and project support services is making waves on one of the organisation’s key continents. “These services are delivered via a network of offices and warehouse/ distribution/import/export centres located across the region in Singapore, China, South Korea, the Netherlands and Indonesia, with more than 130 fulltime personnel employed onshore,” introduces subsidiary, Francois Marine Services’ Managing Director, John Ong. The recent addition of an international offshore catering management business – Francois Offshore Catering - in 2011 has added a further string to the SMFE bow in recent years, once again emphasising the proactive drive to reach new customers that the brand has become renowned for over the years.

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CHEVRON MARINE

t Chevron Marine Lubricants we recognise the value of strong partnerships and are proud to have supplied Northern Marine Management for over a decade with high performance lubricants. We are committed to providing innovative solutions for our customers by anticipating changes in regulation and technology. Our extensive range of lubricants, greases and coolants, including the Taro® cylinder lubricants range designed for today’s two-stroke engines, are supported by market leading onboard cylinder drip oil analyser DOT.FAST® and FAST global onshore testing facilities. Like our customers, we are dedicated to providing reliable products and services for today, and tomorrow.

www.chevronmarineproducts.com The Company has developed an internal wholesale supply chain

John continues: “It was a relatively recent business development in 2011 following an opportunity with an existing client who was looking for a change of service provider who would bring higher quality, improved reliability and increased efficiency. “SMFE’s business in China has also allowed the Company to develop an internal wholesale supply chain direct from manufacturers in China and the wider South and East Asia region. SMFE is now looking to reverse this export wholesale supply chain to include imported goods for the China domestic market.” Introductions and diversifications such as this are an indictment of the Company’s overall goal to become a one-stop service solution provider able to tailor its offering to each client’s requirements and budget. As part of a huge Group, its clout and investment power has never been in doubt, but the ability to translate this into a more customised, customer-oriented model -

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In 2016 the natural decision was taken to combine the East Asia and China business units, aligning them strategically and consolidating resources and focus, which thereafter has provided the opportunity for further expansion of the Group’s global footprint

on a global scale - has become its main differentiator.

Regional operational synergies

SMFE’s origins can be traced back to the formation of Austen Maritime Services in 1986, a joint venture shipping agency between Northern Marine Management and P&O Services. And this set the tone for a journey of expansion and market capitalisation in order to bridge its Singaporean hub and its Chinese ambitions. “Francois Marine Services, a Singapore ship chandler, founded by John Ong in 1988, became a fullyowned subsidiary of Austen in 2005,” SMFE Director, Darren Ellis picks up. “In January, 2013, Northern Marine acquired the remaining 50 percent shareholding from P&O, resulting in Austen and Francois becoming fully-owned subsidiaries of the newly formed Stena Marine Singapore holding company.”

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Darren was integral to the ‘what, where and how’s’ of potentially moving into the Chinese market over the course of 2012 and 2013, progressing into a 2014 expansion which saw the establishment of Stena Marine Shanghai. Further expansion and growth then followed before Austen Maritime Services was established as a Wholly Foreign Owned Enterprise (WFOE) in the Shanghai EXP Free Trade Agreement; these companies remaining under Darren’s management to this day. “The China-based companies replicate many of the Singapore-based business activities, albeit focusing on the Chinese market, which has created a number of regional operational synergies,” he explains. “In 2016 the natural decision was taken to combine the East Asia and China business units, aligning them strategically and consolidating resources and focus,

which thereafter has provided the opportunity for further expansion of the Group’s global footprint.”

Significant investments

Darren consequently assumed overall leadership of the Stena Marine Far East entity in the summer of 2016, but this isn’t to say that the journey is complete. John interjects: “Everything changes

5/2/17 10:59 AM

and nothing stays still! Our companies are committed to service and customer satisfaction and our business philosophy is based upon continuous improvement via incremental changes and re-aligning to our customers’ needs and requirements. “Our business culture is based on honesty and openness, externally with our clients and contractors and internally throughout all levels of our

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The imminent Singapore business complex will be pivotal to the global Group moving forward, as SMFE continues to adapt to where the demand is

employees. We embrace technology, encourage innovative thinking, strive for maximum efficiency, and have a high level of commitment to provide our customers a solution within the operational parameters provided.” Recent improvements to compound the Company’s stronghold over these parameters include a state-of-the-art 12,000 square metre facility in the Pandan industrial area of Singapore - a groundbreaking construction around four times greater than SMFE’s current Singapore hub - which will “present significant opportunities and provide the ability to cost effectively stock a diverse inventory of fast moving items”, John details. Darren adds: “SMFE has also made significant investments in China over the past five years, establishing four new companies. “We have also made significant investments into new sophisticated IT Infrastructure and technology,

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Northern Marine Group’s key success over the years has been based on long-term contracts and repeat business from a diverse international client base

to ensure the business is efficient, automated and operating in line with the most modern business practices.”

Sustainable development

Much like the aforementioned introduction of SMFE’s international offshore catering management business in 2011, most of the Company’s growth has been directly driven by client demand and project opportunities; once again demonstrating an agility to move into new territories relatively seamlessly. “Northern Marine Group’s key success over the years has been based on long-term contracts and repeat business from a diverse international client base,” John affirms. “In spite of the current difficult market

conditions, SMFE has retained key long-term contracts with oil majors and international shipping lines, and has continued to secure new business and new clients in China, the wider Asia region and on a global basis. “We attribute this to putting customer care, effective communication and our customers’ needs at the core of our business philosophy. Working and partnering with our customers to achieve longterm success in spite of the emerging market conditions; we strive to deliver value for money, to take care of our customers and their assets, and to ensure that we contribute to their long-term success.” Synonymous with complex projects across areas of new builds, conversion,

docking, towing, and much more - on both onshore and offshore levels - such acumen in China and Southeast Asia continues to thrive, and is also supported by its European counterparts which have been aided via the establishment of its new Rotterdam warehouse and distribution centre in recent months. The imminent Singapore business complex will be every bit as pivotal to the global Group moving forward, as SMFE continues to adapt to where the demand is. “One of our successful strategies has been opening in new locations as a result of a specific project or contract, utilising the experience gained and partnerships established to successfully enter a new market or region,” Darren reemphasises. “This has allowed us to establish the required cost base and infrastructure, to develop a working knowledge of the specific local market, to develop local contacts and relationships, and to collaborate with new or existing partners which can ensure success in the short to medium-term.” John adds: “The focus for 2017 is therefore to establish ourselves in the European market via the Rotterdam operation and to open a modern, sophisticated and state-of-the-art complex in Singapore, which will assist in taking the business onto a new level amid a number of new and exciting projects in the pipeline for 2018.”

Personnel, trends, future

Tasked with implementing each new innovation and maintaining the reputation of Stena in each new project is a highly-skilled and appropriately sourced workforce. And while - once again - SMFE is able to leverage its international scope in terms of training, exposure and experience, the emphasis when it comes to initial hiring remains local and socially responsible. “The China-based team of 35

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SMFE is a well-balanced mix of youth, experience and expertise

comprises only one ex-pat and the longest-serving Chinese employee has been with the Company in excess of 15 years,” Darren offers as an example. “SMFE is a well-balanced mix of youth, experience and expertise. SMFE also places a strong emphasis on developing our local internal resources, with a view to being able to promote from within and offer our employees the necessary opportunity, desire to succeed and well-defined career development. “The global expansion of the Northern Marine Group has presented international opportunities and some secondments for experienced employees who wish to travel and assist in setting up the business in new locations. However, wherever possible, SMFE always plans to employ local talent, as localisation is key to the sustainability of the business in all global locations.” The success in creating such sustainability in such a short space

Localisation is the key to sustainability

of time is even more impressive when considering it was built from nothing in China back 2012. But much like its approach in Singapore, key partnerships with local academic institutions has helped to fast-track its status to an employer of choice. “Sustainable development is one of SMFE’s main goals,” Darren continues. “We have to achieve a balance between taking care of our customers, our employees and the environment;

contributing to our customers’ success and society for the long-term. “Surviving in business and the ability to create something successful and lasting requires foresight, business acumen, constant attention and care.” This acumen, attention and care over the coming months will be directed towards myriad opportunities; including the refinement of its global integrated supply chain, the global expansion of its marine agency, an increased market share across the SMFE base, and continuous migrations into new markets virtue of existing synergies and business arms. And, as always, each new step will be taken with the customer at the forefront of considerations. As John aptly concludes, “although SMFE is an expanding Group of companies with a global presence, we continue to place customer care at the core of our business, remaining: ‘small enough to care, big enough to cope’”.

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DREAMERS Never Sleep Ultra Deep Solutions is working to build and operate a fleet of world-class vessels with the ability to enhance the efficiency and safety of the offshore construction industry Writer: Phoebe Calver Project Manager: Matthew Cole-Wilkin

he past 14 months have proven to be a particularly exciting time for Ultra Deep Solutions, developing the biggest construction DP3 deep-diving vessel in the world and a project that will put the Company on the map as the go-to in the industry. The vessel will have the capability to conduct dives up to 600 meters - the first of its kind - with research still ongoing, many exciting developments are being made to the technologies used within Ultra Deep’s ship. “Our vessel is being designed by Norwegian designers, Salt, at 161 metres

long and with a 600 and 100 tonne crane,” explains Jithu Sukumaran, General Manager at Ultra Deep Solutions. “Alongside the sheer size of the vessel, we will also be the first in the world to have a well intervention and a flexipipe lay combined tower which will add exponential value to our one of a kind fleet.” Ultra Deep Solutions is becoming particularly well known for its ability to build state-of-the-art DP3s, the original aim being to grow the businesses reputation in the industry through the creation of these vessels. Alongside this new-found reputation are the core competencies of the Company, with specific divisions to cover all aspects of the market, such as subsea diving, offshore construction and ship building - the area in which Jithu Sukumaran is in charge. “The team of approximately 50 people headed by Shel Hutton with the focus on constructing the vessels,” continues Sukumaran. “However, UDS also run ship building consultancy services for external clients, including technical specifications and contract assistance, review and system engineering assistance.”

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S O L U T I O N S

The Company’s core consultancy is of course ship building, involved in five vessels now and providing clients with subsea support services and a range of activities including reaching offshore installation and construction inspection of maintenance for existing pipeline facilities. “Currently our first vessel is on schedule to be delivered at the end of June,” affirms Sukumaran. “Lichtenstein - the name of our vessel - will be travelling to Malaysia for six months once it is finished, the first of our exciting new collection.” Founded in 2014, the Ultra Deep solutions has come a very long way over the course of just three years, now with multiple vessel launches on the horizon including DP3 Van Gogh in April 2018,Andy Warhol in July 2018 and Mattisee in 2019. “We have worked hard to become reliable specialists in the design,

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construction and operation of world-class ultra deep diving heavy construction vessels for the offshore industry,” Sukumaran adds. “Now our expertise in both onshore and offshore provides top quality offshorerelated services and knowledge to clients, consistently delivering high standards.”

Investment in technology

The Company was very lucky to have a creator Mr.Sheldon Hutton, who with him brought few talented young minds for the development of the company. With his support, Ultra Deep Solutions has been able to tap into the best possible technology available, also working with world renowned partners such as MAN Germany, KONGSBERG NORWAY, ROLLSROYCE NORWAY, MCGREGOR, and reputed designers from Norway. Sukumaran describes: “Van Gogh has been designed according to the

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class notation of achieving a clean design, alongside SPS codes and the pivotal importance placed on achieving a low fuel consumption, subsequently reducing emissions for the environment and focusing on the clean environment and technology. “Our vessel is designed with the purpose of fulfilling an array of duties, including diving operations with 18 men - single bell SAT dive systems, 24 men twin bell sat systems, AHC cranes and seabed construction work.” Additionally, the ship will be arranged with twin work ROV with Active Heave LARS available in the hangar, while it will also be able to perform the field support duties expected of a subsea construction vessel that is available for deployment worldwide. Similarly Andy Warhol, the Company’s state-of-the-art diving and construction vessel, which was designed to meet the specific needs

WEKA Boxcoolers

BUNDLED BUNDLED TO TO PERFECTION PERFECTION www.facebook.com WEKABOXCOOLERS.COM /WekaBoxcoolers WEKABOXCOOLERS.COM

of the offshore market, firefighting capabilities and also using extremely efficient azimuth thrusters and a system for dynamic positioning. Sukumaran continues: “In keeping with our entire range of ships, Andy Warhol is being created with the employment of a clean design in mind, and with that setting the industry standard for the way that subsea vessels should be designed in the future.”

Future fleet developments

In order to continuously carry out such high standards of work in the industry, Ultra Deep Solutions ensures that it is hiring experienced people to fill the highly-skilled roles. “We have specialist roles that need specific training, for example our divers and engineers need constant training to ensure that they remain up to date with the latest industry trends,” explains Sukumaran. “As a Company

We have specialist roles that need specific training, for example our divers and engineers need constant training to ensure that they remain up to date with the latest industry trends

we are particularly focused on offering chances to train as well as promotions up the ladder, we have found that this appeals to young people and provides them with the chance to train in all aspects of the vessels and grow within the Company.” As Ultra Deep Solutions is based in Singapore, a large proportion of its staff are Singaporean, with foreign talent brought in for the particularly specialised jobs from all over the world. Staffing of the vessels does slightly vary, mostly dependant on where the ship itself will be based. “The market that we are working in can be slow at times, however, there are a lot of fleet developments happening,” concludes Sukumaran. “I believe by 2019 there will be a plethora of opportunities for us to work with a wider range of companies, moving forward we are heading into a particularly exciting time for the Company.”

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Future Building the

The diverse multi-industry and multinational conglomerate, Young Investment Group, has a strong presence in Myanmar, China and Singapore, experiencing strong and dynamic growth over the past few years Writer: Phoebe Calver | Project Manager: Donovan Smith

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oung Investment Group has experienced a great and dynamic growth during the past few years, establishing itself in Asia with an incredibly strong reputation as one of the youngest and fastest growing conglomerates in Myanmar and a vast network of 16 diversified companies. The Company is a completely privately-owned family business, run by immediate family and a selection of independent Directors which sit on the board alongside the professional management in charge of each of the companies. With its origins in the mining sector, Young Investment Groups current Chairman inherited a small mining operation in 1990, a business that since then has expanded significantly. “Young’s Auto was established in 2002 and at the time was one of the biggest motor import companies operating in Myanmar,” explains Nag Saw Htwe, Managing Director at Young Investment Group. “Our trading division was then expanded in order to increase our import options to include heavy machinery, trucks and farm equipment.” Since that point Young Investment Group has employed a strategy to develop a widely diverse portfolio of companies, working across the broad business spectrum that is available in when working within the Myanmar economy. “We have also set ourselves a higher goal to play a large part in the development of Myanmar, going beyond simply building material wealth and rather working towards improving and empowering the human capital,” continues Htwe. “The Company is lucky to have the opportunity to offer employment and training to the young people of Myanmar, aiding them in achieving their potential as entrepreneurs in their own right.”

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G R O U P

ACTEL CONSULTING ACTEL Consulting is a telecom consultancy that has been active in Asia for more than 20 years. ACTEL has been providing its services in the Myanmar market for the last three years and has been assisting Eco Friendly Tower (EFT) in establishing itself as the only local home-grown Tower Company in the country. ACTEL also developed the telecom technology strategy and participated in the Myanmar 2.6GHz spectrum auction on behalf of a local start-up, and is assisting them to establish a firm foothold in the local broadband services market.

E enquiries@axtel.com.au

www.actel.com.au

New era for Myanmar

In the past seven years following the 2010 general election, Myanmar’s economy has entered a new era and while entering into that, copious opportunities came with it. 2014 brought about an exciting partnership for Young Investment Group, joining with Holloman to become a local partner of Pacific Hunt Energy Corporation and signing a production sharing contract in order to work on exploration of oil and gas. “In the same year a particularly significant development emerged with Eco Friendly Tower (EFT) and Telenor Mayanmar Ltd signing a contract to deploy and lease mobile network towers,” affirms Htwe. “At the time we weren’t aware of the significance of the arrival of the second and third mobile operators would have on the community and also the economy.” Perhaps the most striking development for Young Investment Group in recent times is the successful

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award of a broadcast TV channel licence, leading to projects in the media and digital content business. It is a particularly exciting time in the Company’s evolution and one which will give it a real opportunity for impactful actions on the lives of people in Myanmar.

Improvements to business operations

Positively impacting the lives of Myanmar’s people

Young Investment Group is in a constantly evolving cycle of improvements and growth in the Company, particularly in the telecom and finance sector where it has acquired significant operational businesses which need to be capitalised on. “Since we began we have expanded our scope substantially and now we need to focus ourselves on further building on these pillars to extend their influence in the market and gain more momentum,” Htwe elaborates. “This of course means honing in on

We not only give advice we make it happen

ACTEL Consulting is a boutique consultancy in the telecom sector. Originally founded by Steve Dujmovic in Australia, it is now based near Toulouse, France. ACTEL offers advisory services to Telecom Operators, Regulators, Institutional Investors as well as Equipment Vendors, throughout Asia, Europe, Africa and the Middle East.

ACTEL has provided services on every continent for over 20 years and has extensive experience in providing clear insights and strategies, covering every aspect of:

ACTEL positions itself to provide our clients with a macro business perspective and then to deep-dive into the details of telecom technologies and operations.

• Business Case Analysis for start-ups

• Technology Evolution and Implementation Strategies • Service Deployments (2G-3G-4G-WiMax-MPLS-Satellite) • Technical and Commercial Due Diligence • Technical and Commercial Evaluation of Vendor Proposals • Interim Management (CEO/CTO/PMO)

From short assignments to long term partnership, ACTEL will provide you with qualified and seasoned professionals. ACTEL Consulting - for more information about us, please visit www.actel.com.au or contact us at enquiries@actel.com.au

Insurance Expo 2017

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Donations to the community

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Its people, training and delivery of services set Young Investment Group apart from the rest

our people, training and the delivery of value and quality for our customers, in what we hope will be a significant phase in development for YIG.” As a home-grown conglomerate, covering a multitude of sectors, the Company has successfully differentiated itself from others within the industry with its drive to succeed in its personal and corporate goals. “We feel very strongly that the success of Myanmar will also bring our success, and seeing it come of age and reap economic rewards will

Naung Lay Pin

have a great impact on our diverse communities,” concludes Htwe. “In order to achieve this Myanmar will need to see significant improvement in its infrastructure, education and access to finance; it is of no coincidence that we directly address these areas. “Of course our plans all very much depend on government policies, rules and regulations as well as the initiatives we can run to assist in the development of Myanmar, which inevitably will provide employment opportunities to society.”

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MINING INVESTMENT INDIA

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F O C U S

The foremost South Asian forum for the global mining community MININGINVESTMENT INDIA

24 - 25 JULY 2017

INDIA INTERNATIONAL CENTRE, NEW DELHI, INDIA

Where Miners, Investors and Service Providers Converge SNAPSHOT OF SPEAKERS

EVENT WHEN: 24-25 July PIYUSH GOYAL Minister of State (IC) Power, Coal, New & Renewable Energy

D N PRASAD Advisor (Projects) Ministry of Coal, India

DETAILS

NAVEEN JINDAL Chairman Jindal Steel Limited

KAMLESH THAKUR Chairman Prime Investrade Limited

DR SARAT KUMAR ACHARYA Chairman & Managing Director NLC India Limited

WHERE: India International Centre, New Take Advantage of our Special Offer to Attend and Exhibit Today! Delhi, India Contact Karen Boh at +65 6717 8500 or karen.boh@spire-events.com

Silver Sponsor

Bronze Sponsor

Jointly organised by

Chamber of Commerce and Industry of India

@MiningInvmt

Mining Investment Events

Mining Investment

www.mininginvestmentindia.com WEBSITE: www.spire-events.com

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Mining Investment Conferences

MINING INVESTMENT INDIA (www.mininginvestmentindia.com) is a strategic mining conference and exhibition for leaders of the mining, quarrying and construction materials industries, bringing together 350 attendees from 35 countries. Ministers, mining companies, investors and service providers travel from all over Asia, Europe, Africa, Americas and Middle East for three days of partnering, networking and business matching in New Delhi. As one of the major South Asian commercial hubs, New Delhi is the ideal location to attract mining companies, investors and their partners from across the entire region. At the conference, various topics

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such as key issues disrupting and innovating the mining sector, insights on the mining landscape, mining finance and business strategies will be discussed. Mining Investment India will bring in top notch business thought leaders to share their insights with the delegates. The conference will also provide plenty of networking opportunities through roundtable discussions and a cocktail drinks reception. Besides the conference, the exhibition also provides a great opportunity for expanding connections, launching new products and forging new business partnerships. With key buyers and industry leaders conveniently located under one roof, it is also an excellent branding platform. This event has already attracted key ministerial, mining and investor speakers and sponsors from India and beyond. Mining Investment India is organised by Spire Events (Singapore) with local partner, Chamber of Commerce and Industry (CCI) of India. It is part of the global Mining Investment Series. A full calendar of the latest conferences can be found at www.spire-events.com.

MININGINVESTMENT INDIA

24 - 25 JULY 2017

INDIA INTERNATIONAL CENTRE, NEW DELHI, INDIA

Where Miners, Investors and Service Providers Converge SNAPSHOT OF SPEAKERS

PIYUSH GOYAL Minister of State (IC) Power, Coal, New & Renewable Energy

D N PRASAD Advisor (Projects) Ministry of Coal, India

NAVEEN JINDAL Chairman Jindal Steel Limited

KAMLESH THAKUR Chairman Prime Investrade Limited

DR SARAT KUMAR ACHARYA Chairman & Managing Director NLC India Limited

Take Advantage of our Special Offer to Attend and Exhibit Today! Contact Karen Boh at +65 6717 8500 or karen.boh@spire-events.com

Silver Sponsor

Bronze Sponsor

Jointly organised by Spire Events

Chamber of Commerce and Industry of India

Mining Investment Events

www.mininginvestmentindia.com

Mining Investment

Mining Investment Conferences

2ND ANNUAL MANUFACTURING EXCELLENCE

E V E N T

F O C U S

Marcus Evans’ flagship 2nd Annual Manufacturing Excellence large scale conference is back by demand WITH A SUCCESSFUL turnout of 137 delegates, 31 speakers, seven country spotlight case studies, two roundtable discussions and an exclusive full-day workshop over a three-day conference, Marcus Evans’ flagship 2nd Annual Manufacturing Excellence large scale conference is back by demand on the 16-18 August, 2017 in Singapore. Tailor-make your own programme by selecting from any of these streams over day one and day two:

Stream One: Operational Excellence & Productivity

In this stream, discover how to develop talent as a critical driver of competitiveness, improve compliance and efficiency, as well as improve

EVENT

DETAILS

WHEN: 16-18 August WHERE: Grand Copthorne Waterfront Singapore Hotel, Singapore REGISTER: Marya@marcusevanskl.com WEBSITE: http://manufacturingexcellencelse. marcusevans.com/

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workforce productivity while controlling labour costs. Also learn how to establish a secure supplier network, streamline manufacturing operations, address cross-functional issues and drive performance forward with a growth mindset.

Stream Two: Digital Transformation

This stream will unravel the process of transition to a smart factory and Industry 4.0 using automation, data and analytics, and 3D printing, as well as adopting advanced systems for a seamless solution with existing systems. Also recognise the value of disruptive and cloud technologies, as well as how to prioritise intellectual property protection and cyber security in the digital space.

Stream Three: Process Innovation

This stream will uncover how to take

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advantage and create opportunities through investments in R&D, how to grow your business through JVs and M&As, create a demand driven and responsive business model, and establish the right partnerships to win and sustain business in new and existing markets. Also examine how to evaluate your customers and product lines to develop a sustainable pipeline of new products and services and enhance future business performance.

Day three – Full Day Workshop on Disruptive Innovation

Attend this workshop to understand disruptive innovation and its implications for your organisation to advance your own customer offering before your competitors do. Learn how to generate fresh thinking, shift the paradigm in your market and unleash your competitive edge.

FI ASIA

E V E N T

F O C U S

Join the leading global ingredients show in Asia! EVENT

DETAILS

WHEN: 13-15 September WHERE: Bangkok, Thailand WEBSITE:

www.fiasia.com/outlook_publishing

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IMIFB 2017, WHICH will be held from 9-11 August at Putra World Trade Centre (PWTC), is Malaysia’s leading and premium food and beverage trade fair held in Kuala Lumpur annually. Malaysia’s longest running food and beverage industry event marks its 18th year and this year, the exhibition also marks its third year as a full ‘trade fair’. MIFB 2017 will give you an insight into what is new and exciting within the food and beverage industry. These trends are based on developing and emerging consumer demand for

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products that are healthy, convenient and trustworthy and are informed by our work and association with producers, manufacturers, and, clients across Europe, Middle East, Asia, Africa and the US. MIFB 2017 expects to showcase more than 550 exhibitors from 40 countries or more. To-date, we are confirmed hosting Country Group Pavilions from South Korea, Thailand, China, Taiwan R.O.C., Sri Lanka and expect more based on the positive enquiries we are receiving. Working in line with current food trends, MIFB 2017 will give importance to the Healthy and Natural Produce exhibits. The focus will be on Ready to Eat, Food Ingredients, Health and Organic and Halal Food produces. The Healthy and Natural Produce will be under the F&B segment which forms one of the three specialised segments of the MIFB series. The other two segments are Foodtech and Seafood & Fishery. This year, Sphere Exhibits is collaborating with Halal Media Japan to introduce a new segment, the International Halal Village, which promotes healthy and natural food. This halal village will host food producers and food experts from various countries like Japan, South Korea, Indonesia and more, allowing those in Kuala Lumpur to showcase their Halal products. This serves as a halal market platform and caters to the needs of the halal producers, traders and business leaders sourcing products and looking for partners to expand their business.

Discover today's most innovative products Fi Asia brings together leading food and beverage professionals from all over the world. Held in 2018 in Jakarta, Indonesia, with over 16,500 expected visitors and more than 700 exhibitors, Fi Asia is the perfect opportunity for you to discover the newest ingredient innovations in the ASEAN region.

13 – 15 September 2017 Bangkok, Thailand 3 – 5 October 2018 Jakarta, Indonesia

Meet industry leading experts, get insights into the South East Asian food market and find the solution to your business needs in only three days, all under one roof – saving you months of research, supplier meetings and travel costs!

@FiGlobal Search for Food Ingredients

Register now for free for Fi Asia in Bangkok: www.fiasia.com/outlook_publishing Scan this QR code to step in the exciting world of Food ingredients events

Fi Europe

Fi Asia Fi Russia

Fi Vietnam

Fi South America

Fi India

Hi China

Hi Japan

Fi Istanbul

Hi Europe

Halal Asia

Hi South East Asia

Hi Korea

INTERNET RETAILING EXPO ASEAN

E V E N T

F O C U S

Transform your multi-channel approach to accelerate your progress INTERNET RETAILING EXPO ASEAN will help you plan, build and start out on your journey from traditional retailer to online ecommerce expert. For those that have already initiated your ecommerce transformation, transform your multichannel approach to accelerate your progress and see real-world impacts on your online bottom line by the end of 2017. IRX ASEAN will be co-located with the free-to-attend RetailEx ASEAN, an exhibition itself made up of ShopFit and ShopTech. With insights and solutions to both your physical and online retail challenges, join 7,500 attendees and 200 exhibitors as they embark upon their retail roadmap. Bringing together brands, retailers, marketplaces and technology providers, IRX ASEAN will show you how to solidify your online presence, establish your online strategy for

EVENT

DETAILS

WHEN: 4-16 September WHERE: IMPACT Exhibition & Convention Centre, Bangkok, Thailand WEBSITE: www.internetretailingexpoASEAN.com

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next year and future proof your business through seamless systems and satisfied customers. The regionâ€™s fastest growing retail trade conference and exhibition will offer the latest innovative solutions and trend insights to brands, retailers and marketplaces involved in the ASEAN market who want to solidify their online presence in the ASEAN market. At the event, retailers can look forward to picking up the best ecommerce practices and digital marketing strategies from experienced retailers across ASEAN that have tried, failed and succeeded in a wealth of aspects of online retail. Offline retailers can uncover the latest brick-and-

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mortar retail strategies that will help transform their businesses in the declining traditional retail industry. The three-day programme will include keynotes from retail experts such as Aswin Techajareonvikul (Big C and BJC), Martin Shaw (InternetRetailing), Anusha Babbar (Unilever) and more. The show will be filled with high-level panel discussions, thought-provoking fireside chats and in-depth case studies, covering topics which include: online and offline ecosystem; cross-border ecommerce; mobile; measurement & analytics; social; content and digital marketing; insights & data; iot / big data / cloud / tech innovations; logistics and fulfilment; and payment and security.

C W C W O R L D L N G & G A S S E R I E S : A S I A PA C I F I C S U M M I T

E V E N T

F O C U S

The premier meeting place for LNG buyers & sellers in Asia-Pacific

EVENT

DETAILS

WHEN: 19-22 September WHERE: Grand Hyatt Singapore Hotel, Singapore REGISTER: LNGAsia@thecwcgroup.com WEBSITE: www.cwclng.com/asiapacific

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NOW IN ITS ninth year, the most established and highly-regarded LNG Summit in Asia-Pacific - CWC’s World LNG & Gas Series: Asia Pacific Summit - returns to Singapore. Bringing together the key LNG buyers and sellers from across the globe, the Summit provides the perfect platform to network, meet contacts, nurture partnerships and do deals with leading decision makers. With a global representation from across the value chain, the Summit allows you to align your strategy in a global context while keeping you up-to-date with the latest industry developments and client strategies.

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Distinguished speakers include: • Seah Moon Ming, Group Chief Executive Officer, Pavilion Energy • Yu Teraoka, Deputy Director- Oil and Gas division., Ministry of Economy, Trade & Industry (METI) • Hiroki Sato, Vice President, JERA Co. Inc. • Ajay Shah, VP Energy- Asia, Shell • Darshan Hiranandani, CEO, H Energy • Adnan Gilani, COO, Pakistan LNG Limited (PLL) • Denis Bonhomme, Senior Vice President, Engie • Ajay Singh, Head of Commercial and Strategy, JAPEX • Andrew Walker, VP Strategy, Cheniere Marketing Ltd. • Chairani Rachmatullah, Head of Oil & Gas Division, Perusahaan Listrik Negara (PLN) • Westana H. Wiraatmadja, President Director, PT. Energi Nusantara Merah Putih • Naoto Tanaka, Senior Vice President, JERA Co. ,Inc. • Ted Toyoda, Head of Trading- Asia LNG, BP • Satoshi Honjo, Chief Representative – Asia, Tokyo Gas • Wapu Sonk, Managing Director, Kumul Petroleum Holdings Ltd. • Henny Trisnadewi, General Manager - LNG Trading, PT Pertamina • Damien Criddle, CEO and Founder, GLX • Nigel Kuzemko, CEO, Steelhead LNG • Stephane Maillard, General Manager - South East Asia, GTT Networking will also take centre stage at the Summit, with extended coffee breaks, lunches, roundtable discussions, the prestigious awards dinner, networking drinks, training seminars, the CWC LNG Trading Exchange and delegates will have the opportunity to see Singapore’s first LNG import terminal in action.

CMY

A S I A -T E C H 2 0 1 7 & A S I A - C AT 2 0 1 7

E V E N T

F O C U S

Bringing you the best conference experience with maximised learning and networking opportunities

EVENT

DETAILS

WHEN: 10-12 October WHERE: Bali, Indonesia REGISTER: info@europetro.com WEBSITE: www.europetro.com

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EURO PETROLEUM CONSULTANTS (EPC Ltd.) has partnered up with PERTAMINA, the largest Indonesian state-owned oil and natural gas corporation, in order to bring you the best conference experience with maximised learning and networking opportunities. We are pleased to take you to Bali, Indonesia, for the 2017 EPC Downstream events in Asia: ASIA-TECH 2017: Asia Downstream Technology Forum, 10-11 October, 2017; and ASIA-CAT 2017: Asia Catalyst Technology Conference, 11-12 October, 2017. This year our established ASIA-TECH

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event would be complemented by a specialised catalysts conference, ASIA-CAT to respond to the request and market needs of knowledge and experience sharing on the subject of catalyst technologies, catalyst handling and innovations. Following more than a decade of high quality technology events throughout Asia, ASIA-TECH is now established as the must-attend event for the all-Asia downstream sector. ASIA-TECH 2017 will cover the latest technologies and best-practice techniques for refining, residue upgrading and petrochemicals, as well as bring together the main Asian operating companies with the leading international technology, services and equipment suppliers as well as worldâ€™s best industry consultants. The industry prospects, market outlook, latest major projects and technology innovations will be the main topics discussed at the event. ASIA-CAT 2017 marks the beginning of our new series of conferences dedicated to downstream catalysts with the first two all-Asia and Middle East editions taking place in Q4, 2017. Refining & petrochemical catalysts technologies have always been an inseparable part of our technology conferences and we are pleased to now have the opportunity to expand the topic, which is growing in popularity in the downstream community, to standalone events this year. We highly recommend for you to attend both ASIA-TECH 2017 & ASIA-CAT 2017 in order to benefit from three full days of quality presentations, productive networking, knowledge and experience sharing; all with a special discount rate for attending both events.

CONCRETE & CEMENT VIETNAM EXPO 2017 The Concrete and Cement exhibition 2017 is the only specialized event in Vietnam that brings together an international congregation of both upstream and downstream Concrete & Cement companies and also its supporting industries gathered in the Capital City of Hanoi, Vietnam. Concrete Expo Vietnam is the one and only exhibition in Vietnam to showcase the most updated Technologies and Machinery for the Concrete Industry in Vietnam which is held by Fireworks Vietnam and Concrete Vietnam Association. The event is supported by Vietnam Steel Association and Vietnam Association of Building Materials as well as has the strong connection with many other national and international organizations in the industry. Concrete Expo Vietnam Exhibition 2017 is the ideal opportunity for companies in the industry to update latest solutions that increase their competitiveness in the international markets. This event provides a convenient venue where you will have a chance to connect face-to-face with the top concrete experts, potential buyers right at the doorstep, and network with thousands of attendees from contractors, distributors, developers and other construction industry professionals. Alongside the exhibition, Concrete and Cement expo 2017 will provide more in-depth details of your products during Technical Seminars and enjoy a wonderful networking night with VIP visitors and fellow exhibitors.

Please explore our website to find out more information

CONCRETE & CEMENT VIETNAM EXPO 2017 - When: 25-26 Octerber, 2017 - Where: NECC - National Exhibition Construction Center - Register: viet@asiafireworks.com - Website: http://www.concretevietnam.com/

CONCRETE EXPO VIETNAM 2017

The Event That Brings You Directly To The Heart Of The Cement & Concrete Industry In Vietnam!

BOOK NOW

IN-CONJUNCTION WITH

For more info, contact us at: www.concretevietnam.com (+84) 8 3925 3044 viet@asiafireworks.com

Organized By

Co-Organized By

FIREWORKS VIETNAM CO.,LTD Part of The Fireworks Trade Media Group

VIETNAM CONCRETE ASSOCIATION

Venue: NECC â€“ NATIONAL EXHIBITION CONSTRUCTION CENTER

01 Do Duc Duc Street, Me Tri Ward, Nam Tu Liem District, Ha Noi, Vietnam

2017 OCTOBER 25 - 26

THE INTERNATIONAL EXHIBITION OF OIL & GAS COMPANIES, TECHNOLOGIES AND SUPPORTING INDUSTRIES The 5th edition of Oil & Gas Vietnam (OGAV) exhibition 2017 is the only specialized event in Vietnam that brings together an international congregation of both upstream and downstream oil and gas companies and also its supporting industries gathered in the heart of Vietnam’s oil and gas industry in Vung Tau. The oil and gas industry have major impacts on the development of Vietnam’s economy. Therefore, ﬂuctuations in global crude oil prices have always been the focus of the economic and ﬁnancial news. However, despite the changing trend of Oil and Gas, there is still huge demand for innovation and technological development to enhance ability for production and extraction while minimizing risks. That is the reason why for the past few years, the Oil & Gas Vietnam (OGAV) 2017 had expanded and its considered as the most authentic and one and only Oil & Gas event in Vietnam which show cases many advanced technologies and machineries in the industries. This event which attracts more than 4,000 professional visitors, decision makers from international and local companies, focuses bringing exhibitors from all major oil and gas industry not only in South East Asia, but in Europe countries as well. Besides that, the Oil & Gas Conference is held concurrently with the exhibition to match the pressing needs of the industry, and its design to show you how to boost innovation and stay ahead in this rapidly changing industry. Visit our OGAV 2017 from 5-7 December in Pullman Conference Centre & Events to experience the latest development in Oil & Gas industry in Vietnam.

About Fireworks Expo: Fireworks Exhibitions and Conferences which have organized successful International Shipbuilding and Offshore events such as Marine, Shipbuilding & Offshore Philippines 2016, Marine Vietnam, Indonesia Marine and Offshore Expo ASEAN Oil & Gas Expo (AGEX), Indonesia Oil & Gas Expo, Oil & Gas Thailand (OGET) is the organizer of this fifth edition of Oil & Gas event in Vietnam.

Please explore our website to find out more information * OGAV 2017: - When: 5-7 December, 2017 - Where: Pullman Convention Centre & Events - Register: viet@asiaﬁreworks.com - Website: http://oilgasvietnam.com/

THE INTERNATIONAL EXHIBITION OF OIL & GAS AND MARINE COMPANIES,TECHNOLOGIES AND SUPPORTING INDUSTRIES

5-7

December 2017

Pullman Conference Centre & Events

Highlights of Event: Oil & Gas Conference Oil & Gas Technical Seminars Networking Nite

15 Thi Sach Street, Thang Tam Ward, Vung Tau City, Ba Ria â€“ Vung Tau Province, Vietnam

For more information, contact us: Tel: (+84) 8 3925 3042 Email: viet@asiafireworks.com Website: www.oilgasvietnam.com

Outlook

Creative Services

Complementing the production of Africa Outlook, Asia Outlook and Europe & Middle East Outlook magazines, Outlook Publishingâ€™s award-winning in-house team is now utilising these same specialist production skills to offer a full and bespoke range of editorial, design and marketing services via its new Outlook Creative Services division. For more information on how we can work with you in providing a plethora of completely flexible and customisable production services, please visit www.outlookpublishing.com/creative-services

DESIGN: Stephen Giles +44 (0) 1603 959 656 steve.giles@outlookpublishing.com

EDITORIAL: Matthew Staff +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

Mandy Farnell +44 (0) 1603 959 661 mandy.farnell@outlookpublishing.com

Phoebe Calver +44 (0) 1603 959 660 phoebe.calver@outlookpublishing.com

Asia Outlook - Issue 27

Published on Jun 16, 2017

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